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The Middle East has recently expanded its real estate market as the region's economy grows and urbanisation accelerates. This trend has led to an increasing demand for smart security, and the pace of digital intelligence change is gradually increasing.

The security industry in the Middle East is rapidly growing, driven by the government's strong emphasis on national security and terrorism prevention.

Centralised systems management

Significant attention and investment have been directed toward this sector, estimated to grow at about 10% per year. There is no doubt that the Middle East has become one of the most important and fastest-growing security markets in the world.

While traditional real estate management requires a location-based approach, the digital transformation of the marketplace means that centralised systems management will replace the traditional approach, and that's exactly what Provis is starting to think about.

The customer

Provis is a property management company based in the United Arab Emirates (UAE)

Provis is a property management company based in the United Arab Emirates (UAE). With over 25,000 units under property management, over 28,000 units under Owners’ Association management, and thousands of properties sold and leased.

Based on their accumulated in-depth industry knowledge, and technical expertise, it is their commitment to provide sustainable value-added services through the assets of their clients. 

Integrated service solutions

To provide integrated service solutions based on international standards, allowing clients to focus on their core business with peace of mind, thereby setting a new benchmark for integrated real estate service solutions globally.

For its owners to centrally manage their users and deliver smarter, easier real estate solutions to their customers, Provis turned to Anviz's integrator partners, PROGRESS SECURITY & SAFETY SYSTEMS and MEDC, for assistance.

The challenge

The company's business continues to grow and expand across various regions of the country

Traditional property management in the UAE local area is inefficient and intensive, property managers need to spend a lot of time and energy to manually deal with those complicated and repetitive work.

Conventional management is unable to effectively analyse a large amount of data, making it difficult to provide a basis for decision-making.

Impact on user experience

The delay and errors of manual processing are the very drawbacks that can be precisely removed in information management.

Moreover, as the company's business continues to grow and expand across various regions of the country, the practice of processing information in a decentralised manner by location not only tends to create information silos, making it difficult to integrate and share data but also leads to delays in customer service due to lack of information exchange, thereby affecting user experience and the corporate image.

The solution

Thinking about the cut-and-dry and providing a heartfelt service

Face Deep 3 maximises supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres

No matter whether in the youthful campus or orderly government and other places, there will be the movement of people. Quickly and accurately checking people is a basic requirement for front-end devices, and their Face Deep 3 maximises this need.

It supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres (6.5 feet) in less than 0.3 seconds, with customised alerts and various reports.

The Account Manager of Provis said, "In the past, we always struggled with the data integration of multi-point control. Having used terminal devices and software that were not part of a single system, we found that it had no linkage effect and could not solve the problem of event recording and data sharing. And location-based time and attendance solutions were ineffective in centralising user management."

Perspective of the CrossChex system

Based on the scenario of property management, the personnel are scanned and inspected by Face Deep 3 and then redirected to the management department through the CrossChex application and CrossChex Cloud Web software to achieve data sharing and transfer. 

Thus, the workflow of the property personnel is streamlined and standardised.

Efficiency and cost management 

CrossChex system integrates the property work content in an all-round and multi-dimensional way

From the perspective of the CrossChex system, it integrates the property work content in an all-round and multi-dimensional way, which makes property management more scientific and orderly, improves management efficiency, and reduces cost.

Meanwhile, the CrossChex system adopts a centralised management approach to gather all the information resources on a single platform. It also supports integration with ERP solutions to facilitate integrated management, which can reduce manpower and improve efficiency.

The benefits

Precision management, digital intelligence service

CrossChex Cloud, as a software platform with customised functions based on customer scenarios, combined with Face Deep 3, which is embedded with the most updated technological algorithms, seamlessly handles the data of people's movements and promptly processes the event records to form multi-form visualisation reports. 

Additionally, it supports business customisation and expansion to meet different business needs. It provides safe and reliable data encryption and rights management to protect user information security.

Client’s quote

Provis' Project Manager said, "Choosing to use Anviz's time attendance devices and cloud-based platform, allowed us to solve 89% of the repetitive steps for our owners' property management matters, making our brand image more visible."

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Key highlights
  • Integrated service solutions
  • Impact on user experience
  • Perspective of the CrossChex system
  • Efficiency and cost management
  • Precision management, digital intelligence service
  • Download case study