PTZ cameras

“Win on the transition” is a term the author heard for the first time several years ago. The author has written about it and I have conducted numerous public presentations on the topic. Since then, they have observed companies both win and lose on “transitions” across various industries.  Some of these transitions are brought about by innovation, economic conditions, or, most recently, a worldwide pandemic. SAAS Alerts can all think of companies that have supercharged revenue and profits during COVID-19, while they have seen others wither away. Digital transformation Within the MSP industry, the author has witnessed some MSPs thrive in the last couple of years. They have adapted quickly to better secure their customers, and they have empowered digital transformation. At the same time, other MSPs have been slow to evolve. As a result, they are either struggling or growing at a slower rate than their peers. Change is Coming How MSPs handle this price increase will prove to be a transition point for many The author believes users are on the verge of another transition point in the MSP community. Over 90% of all MSPs resell Microsoft 365 and, in case users have not heard, Microsoft is implementing a price increase on 365 starting March 1, 2022.  How MSPs handle this price increase will prove to be a transition point for many. Trusted advisors For years, the term “trusted advisor” has been waved about in MSP circles as an aspirational title. While many have struggled to live up to this designation, MSPs are presented with an opportunity. They can become their customers’ “trusted advisors” with the impending Microsoft price increase that will affect most, if not all, MSP customers. The MSFT licensing programs are very confusing and even most IT professionals have a difficult time understanding them. By understanding the new prices and the different plans, MSPs have an opportunity to right-size both the customers’ protection and their costs for the most widely used application in their stack. MSFT 365 licensing package features Several features are bundled into the different MSFT 365 licensing packages. Most people don’t even know or understand if they need them. Some of these features include: Litigation Hold Auto-expanding email archive Manual, default, and mandatory sensitivity in Office 365 Sensitivity labeling for containers in Office 365 What the Price Increase Means for MSPs Most SMB customers don’t understand whether they need MSFT 365 for Business, MSFT for Enterprise, or Office 365 for Enterprise. Beyond that, they will need to choose the Basic, Premium, or Standard versions of these products. This price increase presents a great opportunity for MSPs to fully understand the differences in MSFT plans, including the features and costs associated with each plan. Most importantly, MSPs can determine how the customer can right-size functionality, protection, and cost. Saves money The foreign application most SMBs are logging into, with their MSFT 365 credentials, is Zoom SMB customers expect thought leadership from their MSPs in understanding all of the software they use. They rely on MSPs to help them save money by eliminating redundant functionality across different products. In SaaS Alerts’ first SASI Report (SaaS Application Security Insights), released in June 2021, it found that the foreign application most SMBs are logging into, with their MSFT 365 credentials, is Zoom.  But, SAAS and all know that MSFT Teams and Zoom do many of the same functions.  As an MSP seeking to be a trusted advisor, the author could use that information to propose that the customer discontinue using Zoom to help offset the MSFT price increase. Instead, the customer would use Teams, exclusively. Comparisons, and pricing options During February, SaaS Alerts is dedicated to better educating MSPs on the different MSFT 365 plans, feature comparisons, and pricing options to help every MSP right-size their customers’ protection and cost. The goal is to share practical insights to help every MSP become a trusted advisor and “win on the transition.” To that end, SAAS Alerts invites users to join them for the Microsoft 365 Price Increase webinar on February 15th or February 23rd. In addition to gaining these insights, every attendee will receive access to our new MSFT 365 calculator. This calculator incorporates the price increases and it includes options for different margin expectations.

Hikvision has introduced a suite of products, solutions, and services designed to help small and medium-sized businesses (SMB) and their security installers work smarter and grow faster. The launch event, called "Unlock AI, Unlock SMB Growth" and part of the HikTech Star Tour 2025, brought together Hikvision's SMB business partners from around the world at its campus in Hangzhou, China. At the core of these innovations are the Hikvision Guanlan Large-Scale AI Models. These are boosting performance and intelligence across Hikvision’s product portfolio. Upgraded video security "Our commitment to the SMB market is stronger than ever," said Derek Yang, Vice President of Hikvision International Business Centre. "We're transforming how technology serves as a growth accelerator for businesses. By infusing the power of Guanlan AI models into our products and tools, we are enabling partners to deliver superior value to their customers while operating more efficiently." The event showcased how upgraded video security, advanced access control, one-stop SMB solutions, and AI assistant tools can help installers tap into new business opportunities and expand their service offerings. AI-powered products that solve real-life challenges In the realm of video security, AI is fundamentally changing what installers can deliver to their customers: Smarter Video Search by Text: AcuSeek NVRs revolutionise video investigation with text-based search capabilities. Users can simply type descriptions such as "person wearing a red top" to instantly locate relevant footage—eliminating hours of manual review. The system also allows users to create custom text-based alarms, such as alerts for "a person riding a motorcycle," giving businesses the flexibility to monitor for situations that matter most to them. More Accurate Video Analytics: DeepinViewX Cameras reduce false alarms by over 90% while doubling the detection range for perimeter protection. Beyond security, dedicated AI algorithms run on the cameras to deliver precise object and event analysis—enabling businesses to integrate customisable AI capabilities into their daily operations. Clearer Imaging in Any Condition: Integrated into the new ColorVu 3.0 and AI Pro PTZ Cameras, the HikAI-ISP image signal processing technology dramatically improves image clarity in challenging lighting and dynamic scenes. The technology provides sharper details, superior colour reproduction, and reduced motion blur, ensuring critical details are captured 24/7. AI-powered access control systems Apart from security, the event also covered AI-powered access control systems that address daily needs for safer, faster access in residences, offices, and transportation hubs.  TalkVu Video Intercoms provide 4 MP video and dual microphones, Prime Pass Speed Gates prevent tailgating with direct Time-of-Flight (dToF) sensors, Quick Pass Vehicle Solution delivers over 98% licence plate recognition accuracy, and Security Inspection Systems achieve 98.8% detection rates for prohibited items. AI-driven, one-stop solutions ready to deploy Moving beyond individual products, Hikvision introduced four one-stop solutions designed for common SMB scenarios: shops, villas, offices, and condominiums. Each solution combines multiple technologies to address specific user needs while creating clear selling points for installers. The Shop Solution, for example, enhances both security and operations. It uses Live Guard cameras for deterrence and secures storage rooms with MinMoe access control. Meanwhile, people-counting and heat-mapping technologies provide valuable data on customer traffic to help optimise business decisions. AI assistant tools and services To address installers’ time and knowledge challenges, Hikvision has launched two powerful AI assistant tools. HPP Designer streamlines the business journey for installers from consultation to quotation by automating processes such as layout design, coverage simulation, and quote creation. Hikie, an AI chatbot available 24/7 in multiple languages, instantly answers installers’ questions like a Hikvision expert on call. A comprehensive growth engine By delivering intelligent products, ready-to-deploy solutions, and efficiency-boosting tools, Hikvision is providing installers with everything they need to differentiate their offerings, close more deals, and build lasting customer relationships.

GeoVision’s new GV-Decoder Box Mini redefines simple and reliable entrance surveillance. Designed for direct video decoding, it connects IP cameras straight to a monitor — no PC or NVR required. This compact device dramatically reduces installation complexity, hardware cost, and ongoing maintenance. Seamless integration with any camera brand With full support for ONVIF and RTSP protocols, the GV-Decoder Box Mini ensures smooth HD video from nearly any IP camera, making it easy to integrate into both new and existing systems. Direct camera-to-monitor connectivity By allowing cameras to connect directly to a display, the GV-Decoder Box Mini overcomes HDMI cable length limitations and delivers stable, real-time video output. The result is flexible deployment in diverse site layouts — from retail entrances to building lobbies. Smart features for everyday operations Offload Video Processing: Reduce the load on servers by assigning decoding to dedicated hardware. Spot Monitor Function: Enable simple live viewing without exposing system settings or recordings — ideal for public or staff-facing monitors. Intuitive Joystick Control: Effortlessly operate PTZ cameras with precise, responsive hardware control. Ideal for retail, warehouses, and building entrances The GV-Decoder Box Mini is a practical, cost-efficient solution wherever live monitoring is required but full system access is restricted. Retail stores: Entrance displays show real-time footage, reinforcing security awareness. Warehouses and offices: Staff can view live video without accessing system configurations. Compact, efficient, and versatile, the GV-Decoder Box Mini delivers professional-grade monitoring with minimal setup and maximum reliability — the ideal choice for smart, space-saving surveillance.

360 Vision Technology has launched a revolutionary ‘Digital Twin’ online 3D virtual environment that is set to transform how customers, consultants and partners engage with the brand’s products. Designed as an interactive online showroom, the cutting-edge 3D environment allows visitors to walk through a virtual display of 360 Vision’s product range – using a standard browser on any desktop computer, tablet or mobile phone. Interactive digital showroom Customers can explore the interactive digital showroom displaying a variety of 360 Vision camera models Using the virtual walk-through, customers can explore the interactive digital showroom displaying a variety of 360 Vision camera models within market sector-specific surveillance solutions – to experience the manufacturer’s camera range in a graphically rich visual format, in real-time, anywhere. The vertical market sectors featured within the interactive showroom include Utilities/CNI, with Predator Radar for wide-area detection, Public Space Surveillance, featuring Invictus PTZ with powerful IR/white light illumination, Highways Monitoring, including Predator RCE for roadside infrastructure, and Coastal/Harsh Environments - highlighting Predator Stainless Steel and the camera’s corrosion-resistant performance. Embedded information Each virtual showroom camera features ‘hot spots’ linking to embedded information, such as product datasheets, explanation videos, application imagery, technical brochures and more. This interactive functionality allows users to quickly and easily research and evaluate any 360 Vision camera solution and its suitability for an application. New Digital Twin platform “The new Digital Twin platform is a key part of our ongoing commitment to innovation – not only in our products, but in how we support and engage with our customers,” says Mark Rees, Managing Director at 360 Vision Technology. “We are dedicated to embracing education and building stronger connections with our customer base, and the new virtual showroom underlines this ethos, providing an online hub of information and contact for our customers, 24/7." "The new Digital Twin reflects our status as a forward-thinking British manufacturer, offering ruggedised, high-performance PTZ camera surveillance solutions alongside deep sector expertise, technical excellence and support.” 360 Vision team in virtual demonstrations Utilising the Digital Twin as an engaging sales and marketing tool, it will also be used by the 360 Vision team Utilising the Digital Twin as an engaging sales and marketing tool, it will also be used by the 360 Vision team in virtual demonstrations, training and customer walkthroughs. Visitors can access the new Digital Twin directly via the 360 Vision website with no logins, download or registration barriers - providing a smooth and instantly accessible knowledge centre. Industry-recognised SOS platform Developed in collaboration with Security on Screen (SOS), the Digital Twin will also be showcased on the industry-recognised SOS platform, ensuring maximum accessibility across the global security industry and technology audience. Peter Mawson, a recognised and respected figure across the security industry media, has enabled invaluable visibility and reach through the SOS digital media presence, maximising the Digital Twin’s availability to customers.

At GSX booth #3307, Acoem, a pioneer in advanced physical security solutions, will showcase important updates to its ATD gunshot detection technology, and a new on-premises option for its Cadence software, reinforcing its position as a pioneer in edge-based acoustic AI gunshot detection. Unlike legacy systems that depend on multiple sensors or remote servers, the Acoem ATD System conducts detection and classification directly on the edge. First responders and security teams PTZ cameras can directly slew to the source of gunfire, giving first responders and security teams With ATD technology, PTZ cameras can immediately slew to the source of gunfire, giving first responders and security teams real-time situational awareness and captured evidence.  More cost-effective than infrastructure-heavy multi-sensor systems, the ATD system delivers high accuracy with a single device, simplifying deployment and management across campuses, utilities, and city environments. Latest version of the AI model The Acoem ATD-300 Sensor, already recognised for its single-sensor detection accuracy and deployment flexibility, is receiving its most advanced neural net update yet. The latest version of the AI model is built on a library of hundreds of thousands of qualified sounds collected over three decades, with up to 15,000 new sounds added monthly from live deployments.  Acoem’s engineering team A multi-modal approach is designed to drive false positives toward zero while preserving odd accuracy Acoem’s engineering team, together with end-users through Cadence, continually validates and classifies noise events to refine detection. This evolving, multi-modal approach is designed to drive false positives toward zero while preserving unmatched accuracy in complex environments.  In addition to these regular updates, the ATD AI engine can be custom-tuned for each deployment, learning and rejecting nuisance sounds unique to each individual environment. Interpreted as a gunshot “A recent example involved a gunshot sensor installed near a baseball field." "The Acoem team was able to register the crack of the bat against the baseball with the neural net to ensure a home run is never interpreted as a gunshot, even though the sounds share very similar characteristics," said Timothy English, Managing Director for Acoem ATD technology. On-premises Cadence Software for ATD Until now, the Cadence software has been operated only as a cloud-based platform Acoem will also preview an on-premises version of its Cadence software. Until now, the Cadence software has been operated only as a cloud-based platform.  For mission-critical environments such as utilities, government, and remote facilities, where outside internet connections are restricted for cybersecurity reasons, the new option will allow the software to run entirely inside an organization’s own network. ATD-300 sensor setup and alarm notifications The Cadence software provides security teams with a single platform to easily manage ATD deployments. It streamlines ATD-300 sensor setup and alarm notifications and verifies alerts with live audio clips for optional human validation through integrated VMS systems.  Cadence software provides security teams with a single platform to easily manage ATD deployments It also handles all management and updates while monitoring sensor health. Unlike other platforms that centralise control, Cadence gives organisations direct autonomy to monitor sensors, validate alerts, and manage deployments in real time. Users can customise views around high-risk “hot spots,” and even contribute site-specific sound validations that strengthen the AI model over time. Barriers for critical infrastructure “Security pioneers are demanding both greater accuracy and greater deployment flexibility,” says English. “With the new AI model, we’re raising the bar yet again on false positive rejection, and with on-premises Cadence software, we’re removing barriers for critical infrastructure sites that require closed-loop operations.” GSX attendees are invited to experience live demonstrations of the ATD system and Cadence software at booth #3307.

Arlo Technologies, Inc., a pioneering smart home security brand, introduced a full suite of new smart home security cameras that deliver industry-pioneering capabilities powered by Arlo Intelligence. With all-new models across the entire Arlo range from Essential to Pro and Ultra Series, Arlo’s new lineup gives users even more ways to protect their homes and loved ones with informative, actionable alerts and easy-to-install DIY indoor and outdoor security cameras, including two all-new pan-tilt models that deliver 360-degree coverage for ultimate peace of mind. Launch of Arlo Secure 6 “Building on the successful launch of Arlo Secure 6 and its advanced AI capabilities earlier this year, we're excited to introduce our all-new lineup that leverages all of the advanced capabilities of Arlo Intelligence to deliver smarter, safer and more comprehensive smart home security,” said Matthew McRae, CEO of Arlo Technologies. “With over 5 million subscribers globally, Arlo is the trusted provider of security services that continues to lead the market, offering the most advanced, easy-to-use smart security platform that delivers more intelligence, more control, and more peace of mind.” Know more, control more with Arlo Secure Arlo Secure helps users better understand what’s occurring in and near their homes via personalised Leveraging advanced AI-powered Arlo Intelligence, Arlo Secure maximises home protection and puts control in consumers’ hands.  Arlo Secure helps users better understand what’s happening in and around their homes through personalised, actionable alerts that allow for quick and appropriate responses to potential emergency events.  With the ability to customise alerts to focus on key areas like the front gate, driveway, or even the dog’s favourite spot, and get more details with animated previews, Arlo Secure lets users keep an eye on what’s most important, and act fast with one tap from the phone’s lock screen if something is wrong. Arlo Secure Premium subscribers Arlo Secure unlocks ultimate peace of mind at an incredible value, with subscription plans starting at $7.99 a month. In addition to the comprehensive suite of Arlo Intelligence features such as Person & Vehicle Recognition, Fire Detection, Advanced Audio Detection, and Event Captions, Arlo Secure Premium subscribers have access to 24/7 Emergency Response for immediate help from first responders, plus 24/7 Professional Monitoring with Live Security Experts keeping watch around-the-clock. All-new Arlo Pan Tilt Cameras New Arlo Essential Pan Tilt cameras make it easy for clients to track and capture motion with 360° pan and 180° tilt For those who need coverage of wide spaces, the new Arlo Essential Pan Tilt cameras make it easy for customers to track and capture motion with 360° pan and 180° tilt, indoors or out, with AI notifications and crystal-clear video.  With Arlo Secure and Arlo’s Essential Pan Tilt cameras, users can cover every angle, see every detail, and take action quickly. These affordable cameras are easy to set up and provide peace of mind, whether tracking a potential intruder on one’s property or checking in on a pet or family member from afar. Array of benefits The Arlo Essential Pan Tilt Indoor Camera and Essential Pan Tilt Security Camera provide an array of benefits, including: Increased Coverage: Monitor every corner inside or outside with the precision and confidence of 360° pan and 180° tilt viewing. Easily set custom viewing position shortcuts within the Arlo Secure app for one-tap movement. Never Miss a Thing: Once motion is detected, the camera can track and follow people and animals to capture all activity within its field of view using Automatic Motion Tracking. Dual-Band Wi-Fi Support: Automatically recognises and switches to the strongest Wi-Fi band for better connectivity. On-Demand Privacy: Keep moments private by disarming the camera in the Arlo Secure App to disable audio and video with Privacy Control. Always-on Security with Zero Charging: Included cable and power adapter keeps camera charged for around-the-clock protection. See at Night: Capture video at night or low light conditions with Night Vision. Clear Communication: Hear and speak to visitors with noise-canceling 2-Way Audio. Threat Prevention: Quickly deter threats automatically or manually by triggering the Integrated Siren from the Arlo Secure App. All-new Arlo Essential Pan Tilt cameras In addition, the weather-resistant Arlo Essential Pan Tilt Security Camera withstands heat, cold, rain or sun, and includes an Integrated Spotlight to help distinguish critical details in low light conditions like clothing colours, licence plates, or facial features. The all-new Arlo Essential Pan Tilt cameras are available now for pre-order on Arlo.com and Amazon. Essential Pan Tilt Indoor Camera - $49.99 MSRP (2K) and $34.99 MSRP (HD) Essential Pan Tilt Security Camera - $59.99 MSRP (2K) and $49.99 MSRP (HD) New generation of Arlo Security Cameras In addition to the all-new Pan Tilt cameras, Arlo has released new generations of its best-selling Essential, Pro and Ultra Series cameras, offering comprehensive home and family protection. The following devices are available now for pre-order on Arlo.com and Amazon: Arlo Essential Series Arlo Essential cameras provide powerful smart home security at affordable price points. Offered in both 2K and HD options for capturing everyday moments and activity with clarity, Essential cameras provide the confidence to stay connected to what matters most. Essential Indoor Camera (3rd Gen) Plug-in - $39.99 MSRP (2K) and $24.99 MSRP (HD) Essential Security Camera Plug-in - $49.99 MSRP (2K) and $39.99 MSRP (HD) Essential Security Camera (3rd Gen) Battery Operated - $69.99 MSRP (2K) and $49.99 MSRP (HD) Essential XL Security Camera (3rd Gen) Battery Operated - $79.99 MSRP (2K) and $69.99 MSRP (HD) Arlo Pro Series The all-weather-ready Arlo Pro security cameras provide powerful protection for homes and loved ones with state-of-the-art features like 2K HDR video, a wide 160° field of view, brilliant color night vision, a loud integrated siren, a swappable, rechargeable battery, and dual-band WiFi. Get personalised alerts when packages arrive, store the footage that matters most, and immediately get help if needed, all from one app that connects it all. Pro Security Camera 2K (6th Gen) - $124.99 MSRP Pro XL Security Camera 2K (6th Gen) - $199.99 MSRP Arlo Ultra Series Designed for users looking for the ultimate in protection, the Arlo Ultra security camera withstands heat, cold, rain, snow or sun and delivers elite-level home security. Arlo's most advanced camera eliminates wiring hassles with a swappable, rechargeable battery, captures stunningly clear 4K HDR video with an ultra-wide 180° field of view, and includes premium 2-Way Audio with wind and noise cancellation for clear, back-and-forth communication. From faces to packages to licence plates, Arlo Ultra offers added levels of detail and clarity for greater peace of mind. Ultra Security Camera 4K (3rd Gen) - $199.99 MSRP

Seven minutes. That’s how long the recent Louvre heist took. In broad daylight, a group of thieves rode up on a construction platform, smashed display cases, stole several historical jewels tied to the Napoleonic dynasty and escaped on scooters before anyone in the control room even realised what was happening. It sounds like a scene straight out of “Mission: Impossible.” Only this time, Tom Cruise wasn’t there. In movies, we often see tight webs of red laser beams guarding treasures, with the hero gracefully sliding between them. Reality, however, is far less cinematic. Most museums still rely on mechanical sensors, simple infrared barriers, cameras and the most fallible component of all: the human eye. But the human eye doesn’t measure space. A camera records an image, but it doesn’t know that a display case has shifted by three centimetres, or that a visitor’s hand just crossed an invisible boundary. That’s where a new kind of perception comes in — LiDAR. From Hollywood fantasy to real-world security Forget the tangled maze of laser beams you’ve seen in films. A modern 128-channel rotating LiDAR fires hundreds of thousands of laser pulses per rotation — and it does this up to 10 times per second. That’s millions of spatial measurements every second, creating an invisible web of light that maps the scene in 3D, without anyone ever noticing. What LiDAR builds is called a point cloud — a live three-dimensional model of the environment. The system constantly compares this “snapshot” with the current scene. If anything changes — a hand moves closer to an artefact, a case is displaced or an object disappears — LiDAR detects it instantly. When technology sees in 3D Pan-tilt-zoom (PTZ) cameras automatically turn to the exact spot and start recording LiDAR technology (such as LidarVision, developed by Hexagon), brings true 3D situational awareness into museums and galleries. It doesn’t just see that someone is moving; it knows where, how fast and in what trajectory. Each detected object is tracked with its precise dimensions, velocity and spatial position. If a visitor steps too close to a protected exhibit, the system triggers an alarm. Pan-tilt-zoom (PTZ) cameras automatically turn to the exact spot and start recording. The operator no longer has to stare at dozens of screens, hoping to catch the right moment. LiDAR data also serves as forensic evidence — allowing investigators to replay the incident as a full 3D reconstruction. They can see exactly how intruders moved, from entry to exit, with centimeter precision. Beyond thieves: Everyday situational awareness LiDAR isn’t just a tool against master criminals. It helps with daily operations, too — recognising when someone lingers suspiciously near a sensitive exhibit, when an unauthorised object enters the room or even when a visitor collapses. The system can trigger a silent alert, notify security staff or automatically redirect nearby cameras. History that never comes back 13 paintings worth more than half a billion dollars vanished from Boston’s Isabella Stewart Gardner Museum Art theft is not a cinematic rarity — it’s a recurring tragedy. In 1990, 13 paintings worth more than half a billion dollars vanished from Boston’s Isabella Stewart Gardner Museum. None have ever been recovered. Even Leonardo da Vinci’s Mona Lisa was stolen from the Louvre in 1911 — though it was miraculously found two years later. That case, however, remains the exception. Thieves often fail to realise that cultural artefacts are not commodities. When they melt them down for gold or strip them for gems, they don’t just destroy value — they erase history. Spatial understanding is the future of security No security system is flawless. But while cameras merely watch, LiDAR understands space. From a single compact device, it monitors the 3D environment in real time, detects anomalies and reacts immediately. Modern security is no longer about higher fences or better cameras. It’s about spatial understanding — knowing what is happening in the room right now. And that’s something even Tom Cruise wouldn’t be able to slip through.

Gun violence remains one of the most unpredictable threats in today’s physical security landscape. When it strikes, seconds matter. The ability to detect and respond to gunfire almost instantaneously can determine outcomes. Security pioneers and first responders know this, and yet too many gunshot detection systems in operation today are shackled by outdated assumptions and aging architecture. The demand now is not for incremental improvements, but for a complete rethinking of how these systems function. Prevailing model For years, the prevailing model has relied on server-heavy frameworks and complex sensor networks that introduce unnecessary latency and complexity. Systems that depend on sending audio data to remote servers for analysis are inherently slower. In a live gunfire situation, waiting even a few seconds for confirmation can be the difference between life and death. The expectation in 2025 is clear: detection and actionable intelligence must occur in real time, with no delays. Edge-based intelligence: The new standard Deploying three or more sensors to cover an area imposes significant cost and operational burdens To minimise points of failure and latency, the future of gunshot detection lies in edge processing. Intelligence must reside inside the sensor itself, not in a data centre or a remote server. Edge-based acoustic sensors can now detect and geolocate gunshots in under three seconds without external dependencies. They do not require triangulation or corroboration from multiple devices. One sensor, one shot, one instant location—that is the new standard. Consider the limitations of traditional perimeter-based systems. Deploying three or more sensors to cover an area imposes significant cost and operational burdens. Maintaining this infrastructure often means trade-offs in coverage and flexibility. For example, if a detection system can only triangulate within a ring of sensors, there will be no information available for shots fired outside this restricted perimeter, even from a short distance away. Worse, these older models are prone to false positives triggered by fireworks, construction noise, or other environmental sounds. Each false alert erodes confidence in the system and burdens response teams unnecessarily. Contrast this with modern edge-AI sensors that not only detect the muzzle blast of a firearm but also analyse the ballistic wave of a hypersonic projectile in motion. This dual-signature capability delivers a level of accuracy far beyond what older systems can offer. When a shot is fired, the sensor detects, classifies, and pinpoints the event almost instantly. There is no reliance on back-end processing or corroborative triangulation. The sensor acts autonomously and decisively. Real-time response with visual confirmation The level of integration changes gunshot detection from a passive alerting tool into an active part These advancements do not stop at detection. Integration with existing security infrastructure is crucial. Modern sensors leverage open standards such as ONVIF Profile S to control pan-tilt-zoom (PTZ) cameras directly. As soon as a gunshot is detected, the sensor can automatically cue a camera to the exact coordinates of the event.  This process happens in less than three seconds, giving operators live visual intelligence of the situation as it unfolds. The days of security personnel scouring multiple camera feeds or responding to vague reports are over. Today, they can focus their attention on the precise location of the threat. This level of integration transforms gunshot detection from a passive alerting tool into an active part of situational awareness. It provides command centres and first responders with actionable intelligence, enabling them to make informed decisions in real time. It is not enough to know that a shot was fired; security teams need to see where it happened and assess the scene immediately. Adapting to the environment Environmental adaptability is another area where modern edge-based systems excel. Acoustic detection has long struggled with ambient noise. Urban environments are filled with loud, impulsive sounds that can easily be mistaken for gunfire. However, edge-AI sensors can now be trained to understand the acoustic profile of their specific environment. They learn what constitutes normal background noise and adjust accordingly. If a venue frequently hosts fireworks displays or is situated near construction zones, edge-processed AI systems can be trained to differentiate those sounds from genuine threats. This site-specific learning dramatically reduces false positives and enhances overall system reliability. Flexibility in deployment A single intelligent sensor can now provide broad coverage with minimal setup Flexibility in deployment is equally important. Today’s security needs are not confined to permanent installations. Large public events, temporary venues, and rapidly evolving threat environments require portable solutions. Edge-based sensors can be deployed on mobile platforms such as trailers or temporary masts, providing high-precision detection wherever it is needed. Because all processing occurs at the edge, these mobile systems do not rely on centralised servers to function effectively. The sensor is the system. This shift represents a fundamental change in how security professionals approach gunshot detection. The industry is moving away from reactive, infrastructure-heavy models toward proactive, efficient, and adaptable solutions. A single intelligent sensor can now provide broad coverage with minimal setup. It detects, locates, and visually confirms threats autonomously. Interoperability further enhances the value of modern systems. By embracing open protocols, these sensors integrate seamlessly with existing video management systems (VMS) and security platforms. Organisations are no longer locked into proprietary ecosystems. They can deploy best-in-class solutions that work together harmoniously. This openness accelerates deployment and reduces friction, a critical advantage when securing dynamic environments on tight timelines. Privacy by design Alert signals contain location, timing, and sound type data only with no continuous listening Privacy concerns are front and centre in any surveillance deployment and the thought of an audio listening device can raise eyebrows. Modern gunshot sensors are event-driven and only share short recordings (such as a 1.5-second clip for verification) triggered by gunshot levels (over 100 dB). Conversations and other ambient audio are neither captured nor stored. Alert signals contain location, timing, and sound classification information only with no continuous listening or streaming. Closing the gap between detection and response Ultimately, doing gunshot detection right demands a new mindset. Edge processing is not a technical novelty; it is an operational necessity. Security pioneers must expect and demand more from their detection systems—faster alerts, smarter filtering, real-time visual confirmation, seamless integration, and scalable deployment. The technology to achieve this exists today. High-accuracy, real-time gunshot detection is not a future promise; it is a present reality. The responsibility now lies with the industry to embrace this better way forward. Communities and the professionals who protect them deserve solutions that rise to meet today’s challenges with intelligence, speed, and precision.

The autumn equinox, which marks the start of autumn, occurs this weekend on Saturday, September 23. With darker evenings ahead, the experts at ADT have shared five ways to maximise your home's security. Author's quote Michele Bennett, General Manager at ADT UK&I comments: “Opportunistic thieves use darkness to their advantage, so it’s no surprise that the number of burglaries committed increases when the darker nights draw in." He adds, "Our 2022 burglary report found that burglaries are most common at night, with 58% of burglaries occurring between 6 p.m. and 6 a.m. Taking steps to optimise your home’s security before the clocks go back this year will provide reassurance that your property is as secure as possible.” Five ways to secure your property: Get a monitored alarm installed: A visible alarm system is a strong deterrent to potential burglars, as criminals are less likely to target a home that is protected. In the event of a break-in, a monitored alarm will alert you, your keyholders and depending on the package you take out, the police, ensuring a swift response to an alarm activation. Light up the dark: Well-lit exteriors make your home less appealing to potential intruders. Install motion-activated lights around any entry points, particularly porches and gardens, which alert you to movement on your property. This will also prevent burglars from operating under the cloak of darkness and increase the chance of a passerby spotting suspicious activity. Trim your garden landscape: Thieves look for escape routes and hiding spots when deciding which homes to break into, making gardens with high, overgrown hedges more likely to be targeted. This is especially true in the darker evenings, so be sure to give your garden a thorough tidy-up to make your property less likely to be targeted. It’s also advisable to ensure any tools are locked away in sheds and garages that could assist a burglar such as ladders, or a garden spade to force entry. Be smart with your lights: Using smart plugs allows you to turn on a few well-appointed lights and radios or televisions from any location from your phone. Used in conjunction with an outdoor camera or video doorbell, you can have lamps plugged into smart plugs come on when motion is detected. Programming lights to come on at different times throughout the night will help to deter burglars by making your property look occupied.  Purchase a smart doorbell or outdoor camera: Smart doorbells are an effective way to deter burglars as they provide evidence in the event of a break-in, package theft, or other suspicious activity around your home. They also notify you when someone is at your door reducing the chance of you being caught out by a late evening or early morning robbery.  Further encroachment Smart doorbells also act as a deterrent to unscrupulous door-to-door sellers and con artists, as video footage is recorded. In the event of a late-night door knock, you can see and speak to whoever is at your front door, without having to open the door. ADT’s new outdoor camera also has two-way audio and a high-pitch deterrent siren so you can warn off anyone from your property to deter any further encroachment.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

For an enterprise, addressing cyber security requires that stakeholders have immediate access to critical information compiled from multiple sources and presented where and how they need it. Various data sources monitor the cyber security status of a company’s computer systems to provide real-time visibility. Aggregating that data into visual dashboards and presenting it to operators enables any cyber security problems to be flagged quickly and resolved. Software system enhances cyber security Userful Corporation provides a software system that enhances cyber security operations for an enterprise Userful Corporation provides a software system that enhances cyber security operations for an enterprise, enabling stakeholders to envision various cyber security factors, such as application security, network security, cloud security and IoT (Internet of Things) security. The software system empowers operators to respond more efficiently. Working in conjunction with a company’s existing IT infrastructure, Userful software combines datasets from diverse systems into a visual format and delivers the information to a desktop computer, a video wall, or even to a home office. Real-time visibility “It provides a new dynamic to how cyber security issues are resolved,” said Shane Vega, Userful Corporation’s Vice President (VP) of Product Marketing, adding “The individuals who have flagged a cyber security issue may not be the ones to respond. Having real-time visibility provides more value to the overall response.” A typical cyber security operations centre resembles a physical security command or emergency management hub – large video walls, individual desktop workstations, and operators that need to share information and respond quickly to any incident. Userful’s software helps in managing operations centres Userful’s software manages how data is presented in an operations centre environment, without relying on proprietary hardware, operating outside an end-user customer’s IT infrastructure. Managing operations centres is a core offering for Userful Corporation, including command centres of all types, from traditional network operation centres to emergency network systems to security systems. The ability to use one software system throughout an enterprise is appealing to companies that have historically grappled with proprietary and siloed systems. Solutions that are easy to deploy, manage and scale Cyber security professionals need solutions that are easy to deploy, manage and scale" “We are a platform that can be utilised across the enterprise,” said Shane Vega, adding “Cyber security professionals need solutions that are easy to deploy, manage and scale, so they can manage all the threats every day.” Compiling and displaying information to an operations centre has historically involved silos of proprietary audio/video (AV) hardware. Ironically, the hardware approach presents cyber security risks that undermine the very mission of protecting a company’s data and networks. The proprietary systems operate outside the company’s network infrastructure, and IT professionals do not have visibility into the systems. Security Orchestration, Automation and Response (SOAR) Instead of hardware, displaying information on Security Orchestration, Automation and Response (SOAR) can be accomplished using software running on off-the-shelf components, managed by the IT department and featuring all the cyber security protections required, throughout the enterprise’s network infrastructure. SOAR includes threat and vulnerability management, security incident response and security operations automation, enabling companies to collect threat-related data from several sources and automate the responses. Cyber security threats Possible threats might include an influx of packet generation, malware, someone seeking access to the network, or a malicious email. Various tools manage each threat, and each must be visualised. Because the threats are related, a comprehensive dashboard enables operators to create parallels and respond more efficiently. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware In the Userful AV-over-IP scenario, an IT department takes full ownership of the computers and subsystems installed on the network. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware. Companies always have an ecosystem of interconnectivity. Single platform/solution The single platform/solution also extends beyond operations centres to include meeting rooms and digital signage. All images are captured using existing protocols, such as Real Time Streaming Protocol (RTSP), HTTP Live Streaming (HLS), Web Real-Time Communication (WebRTC), and so forth. In contrast, the AV industry is hardware-centric and has been known to circumvent software approaches in order to justify selling more hardware. AV systems typically operate in terms of pixels rather than bytes of information and use proprietary software. Companies always have an ecosystem of interconnectivity Different departments in a company have historically installed their own specific AV systems, based on proprietary hardware, so that each department is siloed from the rest of the organisation. Dangers of random hardware on a network Random hardware on a network, beyond the reach of the IT department, can provide access points to the network for hackers and other cyber security threats. Each proprietary hardware system exists outside the existing security protocols of the enterprise and each represents a cyber security vulnerability. Some companies end up with five or six different operations centres that involve three or four manufacturers, all siloed. Software versus hardware Our biggest challenge is to get people to understand what is possible with software versus hardware" “Our biggest challenge is to get people to understand what is possible with software versus hardware,” said Shane Vega, adding “The industry is inundated with hardware, and the risk is the unknown. Customers may not be familiar with a software solution that can accomplish what they have historically depended on hardware for.” Userful Corporation works through channel partners (integrators), who assemble complete systems using Userful software and other components, such as video screens, large-format commercial displays, groups of tiled displays, projectors – any type of display with an input. Corporate policy specifies security at every level Userful’s corporate policy specifies security at every level, including user authentication, encryption, endpoint security, air-gapped servers, information security policies, General Data Protection Regulation (GDPR), and a solution built on industry-leading IT standards. To spread the word about Userful Corporation’s capabilities related to cyber security, the company will be participating in Infosecurity Europe 2022, taking place from June 21 to June 23, 2022 at ExCeL, London, United Kingdom (UK).

Acoem, a pioneer in advanced physical security solutions, announced that a large North American utility is utilising its ATD Gunshot Detection system to protect critical infrastructure at multiple sites across the country. Over the past few years, utilities across the United States have faced a troubling trend: gunfire directed at electrical substations and other energy assets. Whether the intent is vandalism, sabotage, or reckless target practice, the results are the same. A single rifle round can destroy a million-dollar transformer that could take months to replace. This happens when the cooling fluid drains from the transformer. Once the fluid is lost, the unit quickly overheats and frequently ignites. Physical attacks on critical infrastructure A recent DHS Homeland Threat Assessment concurs, stating, “We assess that domestic and foreign violent extremists will continue to call for physical attacks on critical infrastructure in furtherance of their ideological goals…” One of the largest electric power and natural gas utilities in North America recognised this risk after a number of gunshot attacks on substations disrupted power to tens of thousands of customers. In one case, power was not restored for days, and a person dependent on life support equipment tragically lost their life. The challenge Before implementing a new solution, the utility needed to reassess how its security technologies worked together. Traditional security cameras were excellent for documenting clearly visible problems, but they could not reliably detect something as small as a bullet hole in a damaged transformer, leaving a critical awareness gap. The company’s challenge was not only detecting a gunshot but doing it fast enough to act before cascading failures occurred. Threats outside the perimeter In many cases, gunfire at substations originates from hundreds of feet outside the fence line. The sound of the muzzle blast may never reach the site, leaving only the supersonic ballistic wave as evidence of incoming rounds. A system limited to triangulating muzzle blasts within a perimeter would miss these long-range threats entirely. Integration with security cameras and VMS Facing these unique requirements, the utility sought a technology that could provide instant notification with video and audio verification. This capability was essential to confirm whether an event was malicious or accidental. Integration with the utilities existing video management system (VMS) was a requirement, while direct control of a pan-tilt-zoom (PTZ) camera would allow operators to focus immediately on the source of the gunfire and determine if an actual threat existed. "We needed immediate, accurate alerts to prevent catastrophic damage,” said the utility’s physical security program manager. “Whether a threat is close-range or from a high-powered rifle fired from hundreds of feet away, we needed a modern, self-contained, highly accurate system to provide a full picture.” The requirement of a closed, secure network Cybersecurity was another defining requirement for this utility. The company prohibits internet connectivity within its operational network, a strict “air-gapped” policy that rules out any cloud-based system. For these secure environments, any new security technology must operate entirely on-premises, integrating directly with existing video and access control platforms. Finding the correct solution To address the complex nature of the threats and meet these stringent demands, the utility required a specialised solution that avoided a full infrastructure overhaul. After extensive testing, the utility selected Acoem’s ATD (Acoustic Threat Detection) system. The company has now deployed numerous detection systems across multiple states and regions, with new installations continuing every week as part of an ongoing modernisation plan. A principal reason behind choosing the Acoem ATD system was based on how the system works compared to legacy solutions. Instead of sending audio data from multiple sensors to a remote server, the Acoem sensor processes detection right on the device. When a gunshot occurs, it detects both the muzzle blast and the ballistic wave, confirming the event and calculating its location instantly. Cybersecurity requirements of restricted internet access Processing analytics on the edge is instant and gives operators the time they need to respond. That might mean rerouting power, isolating a substation, or taking a transformer offline before it fails. Having that situational awareness can make the difference between a quick repair and an extended regional outage. Acoem developed an on-premises version of its Cadence software specifically to meet the utility’s cybersecurity requirements of restricted internet access. The platform displays live maps, sensor health, and provides audio verification clips that allow operators to hear what the sensor heard while viewing the shooter’s position overlaid on the map. Cadence integrates directly with the utility’s Avigilon video management system. “Running software on-premises was non-negotiable,” said the utility’s program manager. “We needed the benefits of automation and analytics without exposing operational systems to the internet.” Situational awareness with eyes on target Detection is only half the story. Integration with a PTZ camera on site provides immediate visual confirmation. When a gunshot is detected, the sensor automatically commands the camera to pivot to the coordinates of the source. Operators can see what happened as it happens, even if the shooter is several hundred yards outside the fence line. In some locations, thermal or infrared cameras may complement the acoustic sensors to detect movement in tree lines or along rights-of-way. This pairing of acoustic and visual intelligence transforms response operations, allowing the utility security team to verify alarms in real time and coordinate with law enforcement or maintenance crews as needed. Hunters or vandals? In one recent example, the utility’s Acoem ATD system detected gunfire at a remote substation. Through the linked PTZ camera, operators quickly confirmed that the shots came from hunters outside the perimeter and that there was no threat to equipment or personnel. The team was able to assess the situation instantly without dispatching crews or contacting law enforcement. Scalability and integration flexibility The utility required open standards and interoperability. They did not want a proprietary system that locked them into a specific platform. The Acoem ATD system met that demand, integrating through APIs with their existing Avigilon infrastructure. Whether a site runs on VMSs such as Avigilon, Milestone, or Genetec, the ATD sensors connect seamlessly within the same ecosystem. Just as important, the solution had to scale. The utility began with a few high-risk sites and has expanded steadily without redesigning its network. This “start small, grow fast” approach aligns with how the organisation evaluates, validates, and then standardises new technologies. CIP-014 compliance and beyond The North American Electric Reliability Corporation’s CIP-014 standard mandates physical security measures for critical transmission substations, including threat detection. The utility wanted to go further. It set a new benchmark for awareness, resilience, and uptime. Acoustic threat detection is now a key component of its operational strategy, providing actionable intelligence that prevents damage rather than documenting it after the fact. A smarter path forward Protecting critical infrastructure today means recognising that not every threat is digital. A single bullet can cause as much disruption as a cyberattack. The key is giving operators the real-time data they need to act quickly and decisively. By combining edge-based AI, on-premises software, and open integration with existing security systems, Acoem’s ATD system has given the utility company the situational awareness it needed to protect its assets and its customers. The system keeps vital equipment online, strengthens compliance, and helps safeguard the communities that rely on uninterrupted service. “Securing the grid now demands both digital and physical vigilance,” said the utility’s program manager. “Gunshot detection has become a critical layer of defense for the infrastructure that powers our daily lives.”

Kitakobushi Resort operates multiple distinctive properties in Shiretoko, Hokkaido – a UNESCO World Natural Heritage site since 2005. Their portfolio includes a large resort hotel overlooking the Sea of Okhotsk, a forest retreat, private cottages, and a historic hotel with over 60 years of operation – all showcasing the region’s stunning landscapes and local charm. As Shiretoko grew in popularity, maintaining a consistently safe and comfortable environment across multiple dispersed properties became increasingly important. This demand prompted a comprehensive review of the resort’s aging surveillance infrastructure. Challenge Towards smarter, unified, and more efficient video management As visitor numbers continued to rise, expectations for safety and operational efficiency increased across Kitakobushi Resort’s dispersed properties. The limitations of the resort’s aging, siloed surveillance system became particularly evident at its two flagship properties: Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort – where modernisation became a strategic priority. The resort faced three critical challenges: Upgrading aging infrastructure: The resort’s existing cameras and NVR had served reliably for many years, but an upgrade became essential to maintain smooth operations. Unifying scattered monitoring operations: With several properties to oversee, each facility’s video was previously monitored separately, limiting operational efficiency and making management more complex. The resort wanted to enable remote monitoring, allowing staff to view live footage from anywhere without needing to be on-site. Maximising coverage while controlling costs: Comprehensive coverage across facilities required numerous cameras spanning public spaces, parking areas, and back-of-house operations, yet keeping the system cost-effective remained an important consideration. The resort sought a solution that could modernise infrastructure, unify operations, and maximise value while achieving smart upgrading within budget constraints. Solutions Smart video integration for a safer, more connected resort As a global pioneering security solution provider, VIVOTEK was selected for its proven reliability, performance, and strong local support in Japan. The solution deployed 58 VIVOTEK network cameras across key areas at Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort, with centralised management through two NVR-Pro units powered by System K’s SK VMS. Strategic camera deployment included: SD9161-H (17 units): This PTZ camera, installed throughout hotel interiors and parking areas, offers 10x optical zoom and flexible pan-tilt-zoom capabilities. Staff can effortlessly monitor wide areas and zoom in on points of interest in real time — all without leaving the office. FD9369 (41 units): Compact and discreet, this dome camera was installed mainly indoors, preserving the resort’s natural ambiance while delivering reliable, cost-effective performance. By unifying all 58 cameras into a single management platform, the resort gained complete visibility across both properties. The centralised system streamlines daily monitoring, reduces patrol labour, and enables faster response to on-site needs. Staff can now monitor multiple facilities from a single interface, significantly improving overall operational efficiency. Result and customer feedback Making resort operations smarter and guest experiences safer The VIVOTEK solution has transformed resort operations, enabling centralised monitoring, real-time flexibility, and enhanced safety. Key improvements Streamlined multi-facility management: Staff can now monitor multiple properties from a single interface. This unified system eliminates the need to check each facility separately, simplifying operations and boosting overall efficiency. Flexible monitoring with PTZ cameras: The SD9161-H PTZ cameras allow staff to pan, tilt, and zoom in real time from any location, reducing the effort required for routine monitoring. Seamless aesthetic integration: The compact FD9369 dome cameras blend discreetly into the resort’s interior, preserving the natural ambiance while delivering reliable performance at a cost-effective price. Enhanced safety and guest experience: By combining advanced video technology with centralised management, the resort ensures a safe, seamless, and welcoming experience for both staff and guests. Customer insights "Based on System K’s recommendation, we explored and selected VIVOTEK due to its stability, intuitive interface, and excellent value. VIVOTEK offers strong warranty support, reliable performance, and an easy-to-manage system. Integrating all cameras with the NVR-Pro platform allows us to manage multiple properties in one place, greatly improving daily operations," Chief Digital Officer (CDO), Kitakobushi Resort. "VIVOTEK offers an impressive balance of high functionality and affordability. With strong local support and ongoing firmware updates, the system continues to deliver reliability and satisfaction," Sales Representative, System K (VIVOTEK Distributor).

Cattewater Harbour in Plymouth is harnessing the power and performance of 360 Vision Technology’s Invictus cameras, to protect and secure operations across the challenging and changing conditions at the harbour’s extensive shoreline. The UK manufacturer of ruggedised HD, radar and thermal PTZ imaging cameras, was selected to provide their industry-pioneering camera technology after a comprehensive on-site evaluation. Civilian pleasure traffic Plymouth is the largest city on the southwest Peninsula and the port is also home to the largest naval base Located on the south coast of Devon, Plymouth is the largest city on the southwest Peninsula and the port is also home to the largest naval base in Western Europe.  As well as civilian pleasure traffic from paddleboards to yachts, the Port of Plymouth handles a variety of cargo vessels through its commercial terminals at Cattedown Wharves, Victoria Wharf and Corporation Wharf. Freight includes liquid and dry bulk, as well as specialist project consignments for construction and heavy industry. Safe operation The Cattewater Harbour Commissioners are responsible for the smooth and safe running of the port. They are required to maintain and order safe navigation for all manner of craft, maintain and survey dredging channels, maintain navigation marks and lights, provide pilotage services and traffic regulation within the Cattewater Harbour and remainder of the civil port. At the port, nationally agreed standards for the safety of marine operations are required to be applied with a commitment to both local and international security measures, with the port’s own pilots boarding and guiding vessels with a 24/7 essential safety service - ensuring that all vessels over 50m complete their passage safely. Ensure the safety of navigation The harbour covers an wide coastline, with limits to the east of a line joining Mountbatten Breakwater The harbour covers an expansive coastline, with limits to the east of a line joining Mountbatten Breakwater to Fishers Nose, bounded by Sutton Lock Gates to the North, and Laira Bridge to the East. The Harbour Master’s role is to ensure the safety of navigation for all harbour users - whether military warships, cross-channel ferries, UAVs, underwater research vessels, small fishing boats, fuel tankers, large cargo ships, jet skis, or paddle boarders - and to take preventative measures to avoid incidents. “We are responsible for the safety of vessels, people and operations,” says Capt. Richard Allan, CEO & Harbour Master, PFSO (Port Facility Security Officer), Cattewater Harbour Commissioners. “We need to know what’s happening in the port at all times”. Effective surveillance coverage To achieve this, a camera system covering the port was deemed invaluable, with requirements for total coverage of the water and shoreline, combined with economy, performance and longevity of the camera equipment in the harsh seaport environment. The camera system covering the port was deemed invaluable, with a need for total coverage of the water To bring the project to fruition, Outersight (UK), a 'hands-on' consultancy dedicated to delivering innovative technical solutions were brought on board. Working with the Cattewater Harbour Commissioners and 360 Vision on previous projects for over ten years, and with experience working with universities, government departments, broadcasters, nature conservation bodies, natural heritage visitor centres, as well as port authorities-Cattewater Harbour Commissioners knew that Outersight (UK) were the people with the experience required for the project. Surveillance camera experience and technological expertise “We have worked with 360 Vision on many projects and have relied on the manufacturer’s surveillance camera experience and technological expertise before,” says Peter Barlow, Managing Director of Outersight (UK). “It was no different with this project. Right from the start, the team at 360 Vision helped us to demonstrate the advantages of using a network of their Invictus cameras at the port - primarily with an on-site demonstration to the port management team - so they could get real ‘eyes-on’ experience of the Invictus camera within the environment in which it would be used.” 360 Vision Invictus cameras Outersight team installed a network of 360 Vision Invictus cameras around the port to cover the water The Outersight (UK) team installed a network of 360 Vision Invictus cameras around the port to cover the water and shoreline, including cameras high on the marker light poles that signal the entrance to the port. “The camera locations were selected based on the most economical way to cover the area required,” continues Peter. “The flexibility of mounting options and visual performance of the Invictus cameras really paid dividends, allowing us to provide the port with the coverage they required, allied to the most economical cost." Brilliant zoom function of the Invictus cameras Peter added: “The fact that we have access to the navigation light towers which by default have a great view of the water, allied with the brilliant zoom function of the Invictus cameras means we do not need many cameras to cover a really large area." "By specifying really great cameras and optimising each camera position, we have managed to cover an extensive area with only a small amount of equipment - giving us great return on investment and the lowest possible running costs.” Access to the cameras to oversee operations The 360 Vision cameras cover the entire harbour area, including Cattewater Berths, Barbican Landing Stage, marina areas, slipways and the vast shoreline. They are located on navigation lights dotted around the estuary and on top of the harbour master’s building, with all having good open aspects to the water for maximum surveillance coverage. 360 Vision Invictus cameras feature 32x zoom and a 5-year guaranteed marine-grade paint Additionally, The Cattewater Harbour Master provides the Kings Harbour Master with access to the cameras to oversee operations in the MoD dockyard and Plymouth Sound. 360 Vision Invictus cameras feature 32x zoom and a 5-year guaranteed marine-grade paint – an essential attribute for use within the harbour’s corrosive saline environment. Additionally, several Invictus cameras with PoE option were used – greatly simplifying installation at the more remote reaches of the system. Image quality of the Invictus camera “The 32x zoom capability and stable image quality of the Invictus camera provides wide area coverage and excellent zoomed-in image results,” explains Peter. “This is especially advantageous to identify small vessels at distance – an essential requirement at the port.” “The Invictus camera has everything we need and at a very competitive price,” adds Richard. “It’s especially reliable in the harsh coastal environment, where we deal with a combination of sea salt, saline air and hot summer sun.” Network of Invictus cameras Surveillance system is recorded 24/7 and video footage can be accessed by the Harbour Master in the control room With essential marine environment features, such as viewing window wiper and low light capability, the network of Invictus cameras is capable of alerting the harbour management team to any operational, security or safety situation, allowing them to take action and suppress the situation before it escalates. The surveillance system is recorded 24/7 and video footage can be accessed by the Harbour Master in the control room and by mobile login by authorised duty personnel on site, via seamless integration with the Blue Iris VMS. Optical clarity and zoom capability Optical clarity and zoom capability of the camera network ensures instant visual confirmation, no matter what size of vessel or incident, with members of the harbour management team afforded remote access to the camera network via their phones for instant confirmation of incidents while on the ground or out on the water. The low power operation of the Invictus cameras also means lower running costs for the port, as certified by the camera’s Elexon charge code compliance for Unmetered Supply (UMS) outdoor powered devices, where electricity consumption is billed at just 30W per camera deployed 360 Vision’s Invictus cameras Organisations operating CCTV systems can achieve power consumption savings of an incredible 70% Organisations operating CCTV systems can achieve power consumption savings of an incredible 70%. This is a significantly lower power draw versus peer PTZ cameras with generic Charge Codes which are typically billed at 100W, and helps to lower daily running costs at the port. Using 360 Vision’s Invictus cameras as its backbone, Cattewater Harbour Commissioners now have an electronic surveillance system that is reliable, future-proof, rugged, economical and delivers the high performance required to meet the demanding daily operations of the busy seaport. Inception of the new CCTV system “Making things safe and secure for everyone using the port is greatly aided by the surveillance camera system,” says Richard. “The port keeps watch on a wide variety of vessels, including those carrying oil, gas, cattle feed and aggregate, to military warships, cross-channel ferries and underwater research vessels." "We also see paddle boarders and jet ski enthusiasts out on the waters too. Evidential footage from the system provides us with the power to convict irresponsible users, such as jet ski riders speeding, or illegal bass fishing brought in on small boats at night." “Since the inception of the new CCTV system, we have been able to solve a vast variety of incidents from the control room - keeping the public safe, ensuring shipping adheres to the rules of the port and preventing crime.”

i-PRO Co., Ltd. (formerly Panasonic Security), a pioneering manufacturer of edge computing cameras for security and public safety, announced the successful deployment of its advanced, AI-powered camera technology at a major UK aerospace manufacturing facility. The project, delivered in partnership with long-time integrator Richards CCTV, modernised the site’s ageing security infrastructure, addressing stringent aviation industry compliance needs while enhancing safety, operational efficiency, and future scalability. Advanced functionality and analytics The customer, a prominent supplier within the global aerospace supply chain, operates in a high-risk environment The customer, a prominent supplier within the global aerospace supply chain, operates in a high-risk environment where precision engineering and rigorous safety standards are essential. Its legacy security system had grown increasingly unreliable, lacking the advanced functionality and analytics required for the complex security landscape.  With high-value assets, civil aviation regulations, and extensive health-and-safety oversight requirements at play, the company sought a more intelligent, robust, and resilient security platform. i-PRO’s edge-AI camera technology To meet these demands, Richards CCTV designed and implemented a comprehensive upgrade based on i-PRO’s edge-AI camera technology. The installation included 169 high-performance cameras deployed across production lines, common areas, external perimeters, and critical zones. Key components Advanced camera technology i-PRO’s AI-powered search application that turns camera metadata into actionable intelligence i-PRO’s portfolio includes AI-enabled S-Series cameras that can distinguish people from objects in real time to reduce false alarms, high-speed PTZ cameras that extend perimeter awareness, and fixed domes that deliver clear evidence in shared spaces to help resolve incidents quickly.  The cameras are integrated with Active Guard, i-PRO’s AI-powered search application that turns camera metadata into actionable intelligence, enabling operators to run real-time alerts and proactively manage incidents before they escalate. Remote monitoring and analytics enhance operational efficiency Real-time alerts and mobile integration allow managers to receive live notifications and make decisions remotely, reducing the need for constant on-site supervision. Meanwhile, embedded AI analytics enable quality-control teams to detect manufacturing anomalies earlier, increasing production integrity and minimising downtime. “Our client was happy to lean on our long-standing experience working with i-PRO cameras and the local i-PRO team,” said Phil Luckman, Sales Account Manager at Richards CCTV. “Knowing that i-PRO is willing to properly engage with a customer, come on-site if required, and help demonstrate a proof-of-concept is invaluable.” System reliability and ease of integration Post-deployment, the aerospace plant has seen measurable improvements across several fronts From the outset, system reliability and ease of integration were key. Richards CCTV reported that all 169 devices were “quick to configure and install,” with minimal disruption to day-to-day operations. i-PRO’s durable design, five-year hardware warranties for certified partners, and responsive UK-based support team ensured a smooth, future-proof, deployment and instilled confidence in the long-term viability of the platform. Post-deployment, the aerospace manufacturer has seen measurable improvements across several fronts. The ability to analyse footage from multiple angles has helped refute false personal injury claims, while also identifying root causes of legitimate incidents, leading to meaningful updates in health-and-safety policies. The new system’s high-fidelity audit trails also support quality assurance and compliance documentation, delivering transparency for internal stakeholders and regulators alike. New use cases for i-PRO’s evolving AI capabilities Looking ahead, the installation offers scalability and future-proofing, enabling the end user to adapt the system to continuously evolving needs and industry standards.  Planned expansions include securing additional tree-lined zones and increasing coverage in logistics corridors. The facility is also exploring new use cases for i-PRO’s evolving AI capabilities, including automated detection of PPE compliance and unsafe behaviours around heavy machinery. “The cameras provide excellent images in all lighting conditions—every single one performed out of the box,” added Luckman. “With their build quality and long warranties, we know the i-PRO system will deliver long-term value.”

360 Vision Technology, the UK manufacturer of ruggedised HD, radar and thermal PTZ imaging cameras, and OpenView, one of the largest privately owned independent security companies in the UK, are reinforcing their long-standing collaboration with Enfield Council.  The partnership aims to enhance public safety through the deployment of state-of-the-art Predator and Invictus HD PTZ cameras, across London Borough of Enfield’s town centre and public parks. Maximise security surveillance coverage To maximise security surveillance coverage, London Borough of Enfield’s town centre, public spaces and parks have been equipped with a combination of 360 Vision Predator and Invictus HD PTZ cameras. In high-risk areas, the Predator cameras, featuring built-in LED IR, or white light illumination, provide unparalleled nighttime imaging. With a lighting range of up to 250 metres and the ability to deliver full-colour video even in low-light conditions, they significantly improve security surveillance visibility and safety in dimly lit locations. Impact of installing surveillance cameras Enfield Council’s policy on video surveillance is based on a ward survey, where the potential impact of installing Enfield Council’s policy on video surveillance is based on a ward survey, where the potential impact of installing surveillance cameras to deter incidents of street crime and antisocial behaviour was considered. Consultation with partners OpenView, the police and levels of crime in an area, enabled informed decisions about where cameras were to be installed.  Deployment of the 360 Vision cameras Utilising this intelligent data, the location of cameras across London Borough of Enfield was chosen to define the key operational ‘hot spots’, where the deployment of the 360 Vision cameras would yield maximum benefit. Combating anti-social behaviour with the aim of keeping London Borough of Enfield’s streets safe for all, in the town centre, a visual overview is provided by Invictus HD PTZ cameras, while a number of long-range Predator HD PTZ cameras fitted with built-in IR LED illumination have been mounted atop tower blocks, providing a comprehensive overview of the town centre, enabling the Enfield Council to monitor street level activity effectively. Pioneering radar detection for crime prevention Surveillance measures are deployed across the London Borough of Enfield’s many public parks Surveillance measures are deployed across the London Borough of Enfield’s many public parks. At Albany Park, a solution was required to prevent the occurrence of regular acts of vandalism to a community café and protect the premises. Responding to the problem, OpenView, who have built an enviable reputation for delivering unique, innovative, and technologically advanced solutions, tailored to meet the specific needs of clients, recommended the use of 360 Vision’s Predator Radar camera. After a successful trial, the Predator Radar camera was installed and the Enfield Council became one of the first authorities in the UK to deploy advanced camera radar detection to identify potential criminal activity within pre-defined ‘sterile’ areas. Integrated high-definition PTZ cameras “Traditionally, the use of radar systems has been considered to be the preserve of high-end installations, such as those at airports or ports,” says David Hall, OpenView’s Framework Manager. “However, deploying 360 Vision Technology’s Predator Radar all-in-one devices, with integrated 360-degree rotational radar and integrated high-definition PTZ cameras, we’ve been able to secure the large, fenced-off areas around the café to provide a far more effective and economical solution versus using many traditional cameras to cover the same area." "In addition, Predator Radar’s advanced detection capability is such that target detection and alarm functionality are continuous, day and night, even within adverse weather conditions." Integrated Predator PTZ optical camera The mix of cameras in the parks is equipped with 360 Vision’s built-in LED white light option Hall added: “The Predator Radar camera creates an alarm on detection of a target, or targets, and instructs its integrated Predator PTZ optical camera to view the target and provide system operators with instant visual verification. Additionally, as the target moves, they are automatically and continuously tracked by the optical camera to maintain real-time visual coverage.” In addition to the Predator Radar cameras, the mix of cameras in the parks are equipped with 360 Vision’s built-in LED white light option, to enable control room operators to be proactive when dealing with certain incidents. ONVIF-compliant Predator and Invictus cameras Apart from providing lighting to achieve high-quality video images in the dark, the use of white light acts as a visible assurance or as a deterrent to subjects under nearby camera surveillance, to make it clear that live surveillance monitoring is being carried out.  HD video from the Predator and Invictus cameras is transmitted to the Enfield Council CCTV control room via a fibreoptic and radio transmission network. At the control room, the ONVIF compliant Predator and Invictus cameras are integrated into a IndigoVision ‘Control Centre’ VMS. Enfield Council’s security surveillance system Map-based monitoring makes security operations easier and faster for the system operators Map-based monitoring makes security operations easier and faster for the system operators, who can simply click on a map point in Control Centre to automatically display any specific 360 Vision camera. “Enfield Council’s security surveillance system is constantly developing, to meet the needs of modern day town centre public safety requirements,” continues David. “We’ve found that the 360 Vison Invictus camera is a great fit for town centre use, where its mix of day and nighttime visual imaging performance vs ROI is highly effective.” Public safety requirements The deployment of the 360 Vision Predator and Invictus HD camera technologies reflects Enfield Council's commitment to evolving its security surveillance system to meet modern public safety requirements. The combination of daytime and nighttime visual imaging performance of the cameras in the London Borough of Enfield’s town centre and parks demonstrates a strong return on investment (ROI) and effectiveness in enhancing the Borough’s overall safety measures. Implementation of advanced security measures The performance of these advanced security steps is part of Enfield Council’s ongoing commitment The implementation of these advanced security measures is part of Enfield Council’s ongoing commitment to maintaining a safe and secure urban environment. Enfield Council will continue to adapt its surveillance infrastructure to meet modern public safety demands, ensuring residents and visitors benefit from the enhanced security measures. Innovative camera surveillance solutions “Working with OpenView on this project has been a great opportunity to enlist innovative camera surveillance solutions that really can help protect public spaces,” says Adrian Kirk, Business Development Director at 360 Vision Technology. “It’s notable how OpenView engineers embrace the latest technologies with ease, which is a tremendous credit to their team and ensures that the company’s long list of local government customers can benefit from cutting edge security solutions which can have a major impact on the quality of life for members of the public.” 360 Vision Technology’s range of products “Enfield Council has been impressed with 360 Vision Technology’s range of products that can be installed on various projects, or applications - this has proved to be an essential part of the ongoing projects in the London Borough of Enfield, whether it be for applications within parks, Street Scene or Housing estates,“ says Darren Woods, Enfield Council’s Public Safety Centre Manager. “The newest installation has used the 360 Vision Predator Radar camera that has been installed in an area that was suffering from high volumes of vandalism and building damage. Since its installation over the last few months, it has been highly effective. The 360 Vision predator range of cameras are currently being installed as part of a system upgrade, replacing older camera units. This investment into market-pioneering camera equipment ensures that Enfield Council is moving forward with affordable and good quality surveillance camera imaging solutions as video technology moves forward.” Innovative characteristics of the 360 Vision product range "We have been highly satisfied with the innovative characteristics of the 360 Vision product range and its suitability for the intended applications,” comments Kevin Hall, OpenView’s Group Director. “Furthermore, the quality of delivery, ongoing support, and operational performance were critical factors influencing our selection of the chosen systems technology." Predator radar cameras OpenView’s Framework Engineering Supervisor, Martin Ivory, enthused: “360 Vision has been a fantastic partner to work closely with, having the chance to use and deploy a large number of the products available from the company. Their ease of deployment and tremendous build quality and ruggedisation, versatility and reliability make them the ideal camera for public safety." "The support provided from Adrian Kirk and the technical team at 360 Vision enabled us to utilise the full capabilities of both the Invictus IP and Hybrid, and also the Predator and Predator Radar cameras, providing a practical solution for any scenario within the public safety sector.”

EG.D, part of the E.ON group, supplies electricity to 2.7 million people in the southern regions of the Czech Republic, on the borders of Austria and Germany. The company operates and maintains infrastructure, including power lines and high-voltage transformer substations. According to the International Energy Agency (IEA), in 2024, global electricity consumption increased nearly two times the annual average of the past decade. How LiDAR technology could be used EG.D wanted to assess how volumetric and LiDAR technology could be used to bolster the physical security At the same time, new regulations such as the Critical Entities Resilience (CER) Directive, which will come into force across all European Union Member States in July 2026, and Germany’s KRITIS Umbrella law, are being introduced to guide organisations responsible for national critical infrastructure in ensuring their resilience in the face of existing and emerging threats.  A longtime Hexagon customer, EG.D wanted to assess how volumetric and LiDAR technology could be used to bolster the physical security of its substations. For this, it chose Hexagon’s HxGN dC3 LidarVision. Ensuring the resilience of critical infrastructure For energy providers, transformer substations are an integral component of the energy grid, securely and reliably transmitting electricity to homes, businesses, schools, hospitals, etc., at the correct voltage. Major incidents involving substations are rare, due to the rigorous monitoring, maintenance, safety and security measures in place. However, when a situation arises, it can cause significant problems, as was highlighted in early 2025 when a fire at a site in the UK interrupted power to 5,000 homes and affected a large international airport. LiDAR-based 3D surveillance technology EG.D chose to embark on a pioneering pilot project that would test the capabilities Until recently, best practice for safeguarding unmanned substations focused on traditional forms of perimeter protection using fencing (typically steel and passive infrared sensors), alarms, remote monitoring via CCTV cameras and an access control system (often operated via a card or biometrics to manage authorised entrance). However, EG.D decided to embark on a pioneering pilot project that would test the capabilities of the very latest in LiDAR-based 3D surveillance technology. A pilot project for improved substation safety and security Tomáš Sofka, security technologies at EG.D explained, “We have partnered with Hexagon for many years in the field of GIS and were particularly impressed by their innovative solutions in volumetric detection and LiDAR technology." "We wanted to assess how the technology could be used to provide stronger security to keep unauthorised people out of substations, locate intruders and improve safeguards for maintenance personnel while they are working on-site near high-voltage equipment.”  HxGN dC3 LidarVision was the solution chosen for the project. This advanced 3D surveillance software solution is based on volumetric detection technology and is designed to secure entire sites, unlike traditional perimeter protection systems, which tend to concentrate only on the fence line. Five LiDAR sensors The project uses five strategically placed LiDAR sensors that enable the virtual creation of secure The project uses five strategically placed LiDAR sensors that enable the virtual creation of secure, safe and sterile zones (including the perimeter fence). Crucially, these zones can be switched on and off or changed at the click of a button or drag of the mouse. For example, when maintenance is being carried out, the zone in which the work is taking place can be deactivated. Meanwhile, other areas remain live to prevent workers from straying into an unauthorised or potentially hazardous area.  EG.D’s security control room Authorised personnel and trespassers can also be automatically monitored and tracked via a live, real-time feed into EG.D’s security control room. Furthermore, the system recognises the number of people and their precise positions, along with their speeds and directions of movement (if walking or running) and even their projected trajectories.  This can be augmented further with PTZ cameras, alarms and speaker systems to communicate with the person(s) in question.  Resilience of safety and security measures Another significant benefit of this type of system is the ability to create a digital twin for every substation Another significant advantage of this type of system is the ability to create a digital twin for every substation. In doing so, scenarios can be played out virtually to test the resistance and resilience of safety and security measures.  Essentially, it creates a 3D representation/map of the entire facility that they can interact with. It enables the positioning of LiDAR sensors and cameras to be optimised to mitigate potential blind spots or poor viewing angles before anyone steps on site.  The system can be enhanced further using thermal sensors and cameras that monitor the temperature of designated areas and raise an alert if it deviates from the norm. This is valuable for intrusion detection (whether human or animal) and the early detection of fire, before it begins to smoke or ignite. Setting a new standard that is gaining worldwide attention  “Our experience working with Hexagon has been exceptional. The collaboration was exemplary and professional throughout all phases of the project,” said Sofka. “The response of the management team to the pilot operation has been overwhelmingly positive and we highly recommend Hexagon to other organisations.” As a result of the pilot’s success, EG.D and Hexagon are working together on a plan to roll out HxGN dC3 LidarVision to other energy facilities across the grid. The company is also actively sharing its knowledge with other national energy companies, including those in the U.S. and Asia-Pacific region, which are considering this new approach as the possible gold standard for substation resilience, safety and security.

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked this week’s Expert Panel Roundtable: How is the role of the security installer/integrator changing?

“Deep learning” is recently among the more prevalent jargon in the physical security industry, and for good reason. The potential benefits of this subset of artificial intelligence (AI) are vast, and those benefits are only now beginning to be understood and realised. But how can we separate the marketing hype from reality? How can we differentiate between future potential and the current state of the art? To clarify the latest on this new technology, we asked this week’s Expert Panel Roundtable: What is “deep learning?” How well does the security industry understand its full potential?