Verkada's security ecosystem expands with AC12 controller, live face blur tech, and more

Verkada was founded in 2016 to modernise enterprise-grade video security, but currently, it does much more than video security alone.

Verkada’s security ecosystem is designed to make the job of protecting people and property as easy and effective as possible. To them, protection covers everything from badging into work to monitoring the air people breathe while they're there.

Latest features and updates

As Verkada makes progress toward delivering the operating system of the modern commercial building, it is excited to announce product updates across the platform, including the AC12 one-door access controller, new air quality sensor readings, and the updated intercom Desk Station. 

It is deepening integration across six product lines with updated features like the Alerts page, which allows admins to notify their users based on different event triggers. It is reinforcing commitment to privacy with powerful tools like Live Face Blur and Verkada Verify, a new video authentication feature that enables anyone to double-check whether Verkada footage has been tampered with.

Improved security and protection

AC12

Powered by a single PoE cable and designed to be installed above high-visibility building entrances

The AC12 makes it easier than ever to deploy a Verkada Access Control solution. The AC12 is a one-door controller that enables users to electronically secure standalone doors that would otherwise be hard to secure.

Powered by a single PoE cable and designed to be installed above high-visibility building entrances, within drop ceilings, or in locations where larger controllers are a nonstarter.

• Onboard compute capabilities

Like all access controllers, the AC12 seamlessly integrates with Verkada Command. The AC12 supports native in/out badging and features onboard compute capabilities to guarantee functionality even if it loses power or the internet. 

The AC12 is also the first device to include PoE passthrough so users can reduce cabling costs while providing power and data to an additional connected device (such as a Verkada camera, horn, or alarm keypad). The AC12's compact design makes it perfect for single-entry retail, historic buildings, and other such spaces where wiring can be cost-prohibitive.

PM 10 and PM 4 detection

The SV series can detect and alert on soot, smoke, dust, pollen, and more

Particulate matter can create serious issues for employees and visitors. Verkada's sensors have been designed to measure PM 2.5 pollution, and currently, it is expanding its capabilities to detect PM 4 and PM 10 as well. The SV series can detect and alert on soot, smoke, dust, pollen, and more. 

With more (and more granular) data, users will be able to better monitor their environment and determine how best to address any issues, whether that's at a construction site, in an office, or an environment like a hospital with rigorous air quality needs.

Privacy and integrity

Face Blur

Privacy is central to Verkada's mission, and it is constantly iterating and extending functionality to meet customers’ evolving requirements.

It has recently taken another major step in this effort with Live Face Blur. 

• Balancing security with privacy

Live Face Blur enables users to blur people's faces while watching live camera streams via Verkada Command, balancing the need for security with people's right to privacy, especially in sensitive settings like hospitals and schools.

The use of Live Face Blur will not impact investigation, and faces are still captured in saved footage and visible in a camera's motion, history, and people tabs. (Face Blur was previously only available when archiving footage). 

• Available on Desktop

And of course, users can disable Live Face Blur instantaneously in the event of an emergency

Administrators can toggle Live Face Blur for all cameras, or enable others to toggle Live Face Blur on a case-by-case basis without affecting other viewers. And of course, users can disable Live Face Blur instantaneously in the event of an emergency or during an investigation.

Live Face Blur will only be available on desktop at launch, and won't initially work with Live Links or CP52-E PTZ and CF81 cameras. Verkada will continue iterating on this feature to expand functionality in the future.

Verkada Verify

To combat footage manipulation and mistrust issues, Verkada is introducing Verkada Verify, a new way to confirm the authenticity of footage downloaded from Command. Anyone in possession of the video can then visit the verification page, upload the video, and ensure it hasn't been tampered with. Changing the file name or copying it won’t impact the review.

Unlike most competitors, Verkada doesn't limit the verification page to people with a Verkada account or require specialised software. Anyone with a web browser can verify Verkada security footage, whether that's someone on the security team or a third party (e.g. law enforcement).

Streamlined processing and reporting

Incident Management

With Incident Management, there is no need to dig through archives or spend hours

Incident Management is a new feature arriving in Command to help users more easily document an event, add notes and relevant security footage, and generate a report that packages it all up for future reference. With Incident Management, there is no need to dig through archives or spend hours putting a report together by hand.

Everything is right in one place in Command, telling the story of an incident from start to finish in a way that's simple for anyone to understand. Incident Management simplifies the gathering, organising, and sharing of findings, so users can spend less time on paperwork and more time on actual investigations and keeping people safe.

Faster response times

Fine-tuning Enterprise Bandwidth Manager

Back in June 2022, Verkada launched Enterprise Bandwidth Manager (EBM). Verkada's networked approach to security makes it easy to monitor systems while offsite, review security alerts, and more.

Verkada is already bandwidth-efficient by design. However, EBM gives customers more precise control to keep operations running smoothly in bandwidth-constrained environments like remote locations and sites with high camera density.

• Features of new update

EBM allows admins to easily see which camera feeds are being accessed at any given time

Once EBM reached the bandwidth limit, any new streams were automatically blocked. There was no way to distinguish between an urgent request and something more routine.

With this latest update, EBM allows admins to easily see which camera feeds are being accessed at any given time, and selectively terminate video streams to free up bandwidth at a site, so users can get to crucial information as fast as possible.

Integrated security

Further design changes have also come to alert and notification systems to improve the overall experience and make Verkada as easy to use as possible. First, it redesigned the Alerts page in Verkada Command to consolidate notifications for cameras, alarms, air quality sensors, and access control.

All of the alerts for these devices can be set up and configured from a single location, so nothing gets lost in the shuffle or left unmonitored.

• Integration of PoI with Intercom

Next, it integrated Person of Interest Alerts (PoI) with Intercom to keep everyone on the same page. PoI notifications appear alongside the call interface in Verkada Command and Verkada Desk Station, alerting call receivers to a potential problem or frequent guest within seconds.

• Verkada Desk Station's user interface

Verkada has also refreshed Verkada Desk Station's user interface to make it more functional and responsive. Admins can monitor badge information, view real-time call status, or in the event of an emergency, trigger a lockdown to instantly secure the building, all from their Verkada Desk Station. 

People can already answer intercom calls on the devices they use every day, like phones or existing telephone systems. Verkada is extending this convenience with support for more of the tools the organisation already uses, adding the ability to receive intercom calls in Microsoft Teams.