Covert cameras

Benefits include faster reactions and investigation, more reliable detection of risks How can video combined with artificial intelligence (AI) and analytics bring ground-breaking improvements to a company’s safety and security operations? IndigoVision, a U.K.-based provider of end-to-end video security solutions, will explore the possibilities in a webinar June 15, seeking to provide a better understanding of how AI and advanced analytics can transform situational awareness by learning more about the corporate security environment, and then predicting risks. The new technologies can now learn behaviour and predict risk, so security teams can focus their attention on what matters most and make smart decisions instantly. The efficiencies that such intelligent technology solutions can bring to a company’s security system are invaluable and will keep improving over time. The webinar will be Tuesday, June 15, at 16:00 (GMT+1). Participants in the webinar will gain an understanding of the contributions of AI and advanced analytics to the corporate environment. They will learn about ways video and AI solutions can empower security teams to make smarter decisions based on footage and intelligence from video, rather than based on hunches. These advancements also ensure that AI and humans work together harmoniously, using AI to enable operators to focus on the jobs that require the human touch. The webinar will also cover evolving trends such as types of analytics, filters and pattern finding, thus making the solutions ever more proactive. Anyone can register to attend the webinar by following this link. Based in Edinburgh, Scotland, IndigoVision develops complete, end-to-end video security solutions, including cameras, video management software, encoders and storage devices. Acquired by Motorola Solutions in 2020, IndigoVision provides products that complement Motorola Solutions’ existing video portfolio, which includes fixed cameras, in-car and body-worn cameras and advanced analytics and software.

Senstar, a pioneer in video management and perimeter intrusion detection solutions announces the appointment of Senior Sales Director Sean Thompson to lead efforts in the Canadian market. Mr. Thompson brings a wealth of security experience to Senstar and will focus on enhancing the company’s footprint in key vertical markets – utilities, logistics, corrections, and oil and gas. Perimeter security solutions “Senstar offers complete and sophisticated perimeter security solutions to secure sites and assets of all sizes,” said Mr. Thompson. “I look forward to leading the company’s efforts in Canada with a strong commitment to fulfilling the needs of our customers by providing top-quality technologies, services, and support.” Sean Thompson Based in Toronto, ON, Mr. Thompson has 18 years of experience in executive sales positions at major international security corporations and carries a strong knowledge of video over IP solutions. He is responsible for the direction of the Canadian team, as well as for sales in Manitoba, Ontario, Quebec, the eastern provinces, and Nunavut. Bryan Montgomery Another recent addition is Regional Sales Manager, Canada West Bryan Montgomery. Based in Vancouver, BC, Mr. Montgomery brings a strong video surveillance background to Senstar. He is responsible for sales in BC, Alberta, Saskatchewan, and the Yukon and Northwest Territories. Rounding out the Canadian team is Product Applications Specialist Ashley Brydges. Impact on the Canadian market “There is a great deal of potential for Senstar to make a major impact in the Canadian market,” said Managing Director Fabien Haubert. “I believe the team we have assembled is the right combination to strengthen our position    across the country, particularly in our key vertical markets.” Operating platform Another focus of the Canadian team will be educating the market about the Senstar Symphony Common Operating Platform with sensor fusion, a modular solution for security management and data intelligence. In addition to being an open, highly scalable video management system with built-in video analytics, it includes full-featured access control and perimeter intrusion detection modules.

VIVOTEK, a global, technology-driven IP surveillance solutions provider, unveiled new branding in its transformation towards the IoT age, including logo, brand identity, and a new brand ethos under the slogan, ‘We Get The Picture’. The rebrand marks VIVOTEK’s commitment to its clients, enabling the company to take a more holistic approach and provide leading technology and intelligent insights. The new brand identity reveals its new style with a modern, user-centered, and digital-friendly design. New positioning and redefining look Alex Liao, the president of VIVOTEK stated, “When we say, ‘We Get The Picture’, it means to understand the whole situation in a prompt manner and to always be a step ahead to deliver the solutions demanded by our end-users.” “During the rebrand journey, we discovered that the way we did business for the last two decades, with outstanding service and business integrity, has profoundly shaped who we are today. Our new positioning and look redefine our role in the next era of IoT, but more importantly, deliver the clear message to our customers and partners that they can trust and stand side by side with VIVOTEK.”

Senstar, a world pioneer in perimeter intrusion detection and video management solutions highlights its Senstar LM100 perimeter intrusion detection and deterrence system securing sites around the world. Since its introduction to the market in 2017, this innovative and versatile product has quickly gained momentum. It is currently protecting sites of all sizes – from small independent businesses to large international facilities to critical infrastructure. Perimeter intrusion detection solution “Using Senstar’s innovative accelerometer technology, the Senstar LM100 is first and foremost a perimeter intrusion detection solution detecting attempts to cut, climb or lift the fence fabric; triggering warnings and alarms; and cueing up camera systems,” said Product Manager Todd Brisebois. “Add high performance LED lighting that provides instant, visible deterrence by enabling or strobing light in the immediate area of the intrusion attempt, and you have a cutting-edge product that detects and deters intruders all while they remain outside the protected area.” Wireless network technology The LM100 reports intrusion attempt locations to the site’s security management system Consisting of luminaires mounted along the fence, the Senstar LM100 uses wireless self-healing mesh communication network technology to relay intrusion information enabling the system to operate in a coordinated fashion and resulting in robust site-wide security. When networked, the LM100 reports intrusion attempt locations to the site’s security management system to enable a directed response. Surveillance optimisation Optimised for use with camera surveillance systems, the Senstar LM100 provides localised, uniform lighting along the fence line. Uniform coverage lets cameras operate with a higher dynamic range, ensuring objects and people are illuminated while avoiding the generation of dark silhouettes in front of bright backgrounds. Suitable perimeter security system The Senstar LM100 is an ideal perimeter lighting solution for customers who require low-light pollution products. Senstar can accommodate requirements for International Dark-Sky Association (IDA) approved products with its IDA option. The Senstar LM100 is easy to install and maintain, environmentally friendly, and is suitable for sites of all sizes as a standalone or complimentary perimeter security system.

Altronix, the provider of power and data transmission products for the professional security industry, announces that their recently introduced NetWay4BT and NetWay8BT 802.3bt 4PPoE managed midspans are UL294 listed for access control systems. The UL294 listing reaffirms the high quality and performance of these solutions that end users, architects, and security consultants demand for mission critical access control applications. Data transmission solutions “Our new NetWay midspans provide the precise power for the latest 802.3bt compliant IP devices,” said Ronnie Pennington, Director of Sales for the Americas at Altronix. “Now UL294 listed, these versatile power and data transmission solutions provide the added assurance for optimum performance and reliability for access control applications. In addition, these units support high-powered surveillance devices such as IP cameras and illuminators.” Altronix NetWay8BT 8-port 802.3bt compliant managed midspan provides up to 90W per port (480W max). NetWay4BT is a 4-port version that also provides up to 90W per port (360W max). These new UL294 listed midspans pass data at 10/100/1000 Mbps, include a built-in battery charger, and embedded LINQ™ Technology to monitor, control, and report power and diagnostics from anywhere over the network. Altronix products are manufactured in the U.S.A. and backed by a lifetime warranty.

Panasonic i-PRO Sensing Solutions Corporation of America, a global pioneer in professional security solutions for surveillance and public safety, announces their new i-PRO S-series line of network cameras. With the new i-PRO S-series, the AI processing found in Panasonic i-PRO Sensing Solutions’ premium products is available in their mid-range line of cameras, the S-series. Built-in AI operations The new i-PRO S-series comes with a built-in AI processor that transforms the camera into an edge-computing device to improve surveillance operations, and it also offers the ability to select and install third-party applications without a cloud- or server-based connection. Low-light image optimisation The new i-PRO S-series cameras provide stronger H.265 coding efficiency to conserve network bandwidth and server storage capacities, and stronger image processing optimisation allows them to adapt to changing environments. This means these new cameras produce clearer images with less noise even in low-light conditions. Sound classification The new i-PRO S-series is an extension of the flagship line of network cameras, the S-series Another addition to this new line is sound classification, which allows setting alarms for targeted sounds, such as gunshots, yelling, vehicle horns, and glass breaking, using an external mic. Plus, the new i-PRO S-series is compatible with i-PRO’s multi AI system, a time-saving search function that quickly finds people or vehicles through the video management software, Video Insight, and Genetec. Flagship network cameras “The new i-PRO S-series is an extension of our flagship line of network cameras, the S-series. This new line allows everyone the opportunity to experience the power of edge-computing technology,” said Bill Brennan, President, Panasonic i-PRO Sensing Solutions Corp. of America. “At i-PRO, we believe that security is the top priority and offering premium features in our mid-range line of cameras allows more access to the technology that helps create a safer world.” Availability The new i-PRO S-series is currently available in three models, indoor dome, indoor vandal dome, and indoor box. With premium features now available in their most popular line, the new i-PRO S-series is setting the standard in surveillance cameras.

The global biometrics market has been recently developing rapidly, and this trend will continue shortly. If in 2018 its volume was estimated at $23.4 billion, according to the forecast of the analytical company BCC Research, the market size may increase to $71.6 billion with an average annual growth rate of 23.2 % by 2024. Fingerprint scanning, facial recognition, iris, vein, and voice technologies are expected to be implemented at the fastest pace. The analysis is based on the revenue indicators of key players depending on segments, including hardware, software, and integration. Biometric electronic documents Another analytical Agency, Acuity Research, estimates that the number of biometric electronic IDs will increase by about 3.5 billion electronic documents in the world. Moreover, more than half of the UN member States issue biometric passports. Government and private contracts of Canada, the United States, Belarus, Ukraine, Moldova, Lithuania, Hungary, Bangladesh, Senegal, and other countries are examples of implementation of programs for the transition to biometric electronic documents. Government organisations in various countries believe that biometrics is one of the most effective ways to identify refugees and those who cross the border. Now there are a lot of projects which are based on biometric technology. Biometric identification system Perhaps one of the most ambitious is the Aadhaar project being implemented in India Perhaps one of the most ambitious is the Aadhaar project being implemented in India. It is a biometric identification system that contains the data of more than a billion people. The database contains about 10 billion fingerprint templates, two billion iris templates, and a billion photos. There is another ambitious project at the Nairobi Jomo Kenyatta International Airport, where RecFaces company has implemented a passenger facial identification ready-made solution, that helps the security guards to receive notifications about airport visitors in just a few seconds and increase the efficiency of security services at least by 30%. The introduction of biometric identification of passengers aimed at increasing the level of airport security, as well as quickly obtaining information about the detection of wanted persons, stored in the long-term archive. Automated control gates As another example, face match is used at border checks to compare the portrait on a digitised biometric passport with the holder's face. In 2017, Thales company was responsible for supplying the new automated control gates for the system of Automated Fast Track Crossing at External Borders at Roissy Charles de Gaulle airport in Paris. This solution has been devised to facilitate evolution from fingerprint recognition to facial recognition This solution has been devised to facilitate evolution from fingerprint recognition to facial recognition during. Governmental systems, SmartCity, airports projects using identification technologies day by day become our reality and influence the growth of the biometrics market globally. Countries are studying the experience of each other and adopting it. Paperless payment technologies The global market of biometrics will shift all industries, starting from the transportation facilities especially airports, where a transition from traditional VMS and ACS to paperless biometric self-Boarding systems will be carried out. Sports facilities will see the development of paperless payment technologies at cash desks, and the banking sector — the payment systems with remote customer identification. HoReCa will transfer from staff time tracking systems to biometric payment systems, biometric check—in systems and the use of biometric identifiers. To sum up there are two most significant drivers of this growth are surveillance in the public sector and numerous other applications in diverse market segments.

The UK government recently announced a doubling of the Safer Streets Fund to £45 million, as it seeks to reassure the public that safety is a top priority, as the night-time economy makes a return. More than just surveillance While this funding increase is much needed, it’s vital that the government and local councils use the money strategically, or risk missing out on a great opportunity to deliver real change and enhance safety across the United Kingdom. One of the main strategies cited by the government is to increase the current vast number of CCTV cameras installed across the country, despite the fact that the UK is already one of the most surveilled nations in the world. Investing in video analytics London alone has around 700,000 cameras, but to effectively monitor them all would be an incredibly inefficient use of manpower and require a huge number of staff. Therefore, I believe the clearest and most cost-effective way for this project to succeed in its overall mission, is by investing in smarter technology, such as video analytics. Incorporating video analytics into existing infrastructure is the clear solution This technology offers a more efficient use of resources, faster response times and enables more informed, time-critical decision making, when reacting to unfolding events in real time. Incorporating video analytics into existing infrastructure is the clear solution, as the technology enables legacy assets, such as analogue CCTV cameras, to become more than just after the fact evidence gathering tools and instead be used to help enhance real-time responses to unfolding incidents. Artificial intelligence-enabled solutions Artificial intelligence-enabled solutions are trained using vast datasets of images and video footage, in order to better understand people, objects and vehicles that are captured on film, and they continue ‘learning’ and improving, while in use. The system’s algorithms analyse and prioritise input from video data to decide which inputs are of value, automatically classifying the footage and notifying security personnel accordingly. This reduces response times by notifying CCTV operators of an incident, as it happens, meaning law enforcement and security personnel can react faster and intervene in an ongoing situation. Edge technology and real-time video streaming A key consideration should be choosing a technology that can operate at the edge and deliver real-time video streaming, even at the lowest bandwidths, so it isn’t limited to use in areas with good connectivity, which would exclude most remote areas. Quality really does matter and technology that can operate over low bandwidths is crucial for allowing operators to zoom in on areas of interest, such as a car number plate or face, and retrieve full-resolution images that can make a real difference in ongoing investigations. Analytics-based security approach Introducing an analytics-based security approach would also help curtail the rising cost of tackling crime Introducing an analytics-based security approach would also help curtail the rising cost of tackling crime. Research conducted by the UK’s Labour Party recently found that the annual cost of crime reached a staggering £100 billion. While statistics show that crime rates in general have been fairly stable over recent years, experts point to the increase in specific types of violent crime, such as knife crime which rose by over 20% during 2020. Implementing smart analytics-based technology Implementing smart analytics-based technology would help maintain staffing costs, as the system can identify incidents without an operator’s input, as well as reducing the cost of managing crime, as more incidents will be intervened in before they escalate too far. This dramatically reduces the burden on staff and allows a single surveillance operator to monitor many more cameras. On the other hand, this level of automation also reduces false alarm fatigue and operator overload, which can quickly sap efficiencies and reduce operator alertness, if left unchecked. Data driven problem-solving approach to crime prevention Procurement officials should avoid the common mistake of simply doubling down and throwing more staff and security assets at the problem to bring results. Instead, they should take a more data driven problem-solving approach to crime prevention by leveraging technologies that can enhance response and preserve their existing investments in cameras. The smart use of real-time video analytics could make the difference by preventing dangerous situations from escalating into serious incidents.

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualise and share the multiple data sources needed in an SOC today. Security Operation Centre (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualisation platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analysed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualisation. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centres of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualisation and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Centre, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organisation’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favour of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centres, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. Hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centres. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organisations with physical and cyber security needs.

Imagine a world where video cameras are not just watching and reporting for security, but have an even wider positive impact on our lives. Imagine that cameras control street and building lights, as people come and go, that traffic jams are predicted and vehicles are automatically rerouted, and more tills are opened, just before a queue starts to form. Cameras with AI capabilities Cameras in stores can show us how we might look in the latest outfit as we browse. That’s the vision from Panasonic about current and future uses for their cameras that provide artificial intelligence (AI) capabilities at the edge. Panasonic feels that these types of intelligent camera applications are also the basis for automation and introduction of Industry 4.0, in which processes are automated, monitored and controlled by AI-driven systems. 4K network security cameras The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications Panasonic’s 4K network security cameras have built-in AI capabilities suitable for this next generation of intelligent applications in business and society. The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications. The AI engine is directly embedded into the camera, thus reducing costs and Panasonic’s image quality ensures the accuracy of the analytics outcome. FacePRO facial recognition technology Panasonic began advancing AI technology on the server side with FacePRO, the in-house facial recognition application, which uses AI deep learning capabilities. Moving ahead, they transitioned their knowledge of AI from the server side to the edge, introducing i-PRO security cameras with built-in AI capabilities last summer, alongside their own in-house analytics. Moreover, in line with the Panasonic approach to focus more on collaboration with specialist AI software developers, a partnership with Italian software company, A.I. Tech followed in September, with a range of intelligent applications, partially based on deep learning. Additional collaborations are already in place with more than 10 other developers, across the European Union, working on more future applications. i-PRO AI-capable security cameras Open systems are an important part of Panasonic’s current approach. The company’s i-PRO AI-capable cameras are an open platform and designed for third-party application development, therefore, applications can be built or tailored to the needs of an individual customer. Panasonic use to be a company that developed everything in-house, including all the analytics and applications. “However, now we have turned around our strategy by making our i-PRO security cameras open to integrate applications and analytics from third-party companies,” says Gerard Figols, Head of Security Solutions at Panasonic Business Europe. Flexible and adapting to specific customer needs This new approach allows the company to be more flexible and adaptable to customers’ needs. “At the same time, we can be quicker and much more tailored to the market trend,” said Gerard Figols. He adds, “For example, in the retail space, enabling retailers to enhance the customer experience, in smart cities for traffic monitoring and smart parking, and by event organisers and transport hubs to monitor and ensure safety.” Edge-based analytics offer multiple benefits over server-based systems Edge-based analytics Edge-based analytics offer multiple benefits over server-based systems. On one hand, there are monetary benefits - a cost reduction results from the decreased amount of more powerful hardware required on the server side to process the data, on top of reduction in the infrastructure costs, as not all the full video stream needs to be sent for analysis, we can work solely with the metadata. On the other hand, there are also advantages of flexibility, as well as reliability. Each camera can have its own individual analytic setup and in case of any issue on the communication or server side, the camera can keep running the analysis at the edge, thereby making sure the CCTV system is still fully operational. Most importantly, systems can keep the same high level of accuracy. Explosion of AI camera applications We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications" “We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications,” said Gerard Figols, adding “However, it doesn’t mean the hardware is not important anymore, as I believe it’s more important than ever. Working with poor picture quality or if the hardware is not reliable, and works 24/7, software cannot run or deliver the outcome it has been designed for.” As hardware specialists, Figols believes that Panasonic seeks to focus on what they do best - Building long-lasting, open network cameras, which are capable of capturing the highest quality images that are required for the latest AI applications, while software developers can concentrate on bringing specialist applications to the market. Same as for smartphones, AI applications will proliferate based on market demand and succeed or fail, based on the value that they deliver. Facial recognition, privacy protection and cross line technologies Panasonic has been in the forefront in developing essential AI applications for CCTV, such as facial recognition, privacy protection and cross line. However, with the market developing so rapidly and the potential applications of AI-driven camera systems being so varied and widespread, Panasonic quickly realised that the future of their network cameras was going to be in open systems, which allow specialist developers and their customers to use their sector expertise to develop their own applications for specific vertical market applications, while using i-PRO hardware. Metadata for detection and recognition Regarding privacy, consider that the use of AI in cameras is about generating metadata for the detection and recognition of patterns, rather than identifying individual identities. “However, there are legitimate privacy concerns, but I firmly believe that attitudes will change quickly when people see the incredible benefits that this technology can deliver,” said Gerard Figols, adding “I hope that we will be able to redefine our view of cameras and AI, not just as insurance, but as life advancing and enhancing.” i-PRO AI Privacy Guard One of the AI applications that Panasonic developed was i-PRO AI Privacy Guard Seeking to understand and appreciate privacy concerns, one of the AI applications that Panasonic developed was i-PRO AI Privacy Guard that generates data without capturing individual identities, following European privacy regulations that are among the strictest in the world. Gerard Fogils said, “The combination of artificial intelligence and the latest generation open camera technology will change the world’s perceptions from Big Brother to Big Benefits. New applications will emerge as the existing generation of cameras is updated to the new open and intelligent next generation devices, and the existing role of the security camera will also continue.” Future scope of AI and cameras He adds, “Not just relying on the security cameras for evidence when things have gone wrong, end users will increasingly be able to use AI and the cameras with much higher accuracy to prevent false alarms and in a proactive way to prevent incidents." Gerard Figols concludes, “That could be monitoring and alerting when health and safety guidelines are being breached or spotting and flagging patterns of suspicious behaviour before incidents occur.”

Travel volumes at airports have been increasing of late, although still below the 2.5 million or so passengers the Transportation Security Administration (TSA) screened every day, on average, before the pandemic. As passengers return, they will notice the airport security experience has changed during the pandemic – and many of the changes are likely to continue even longer. Need for touchless technology The lowest U.S. air travel volume in history was recorded last April, with approximately 87,500 passengers. As passenger traffic plummeted, the aviation community sought to explore the potential of new technologies to make security checkpoints more contactless and flexible when the traffic numbers return. The pandemic has seen an increase in touchless technology deployed in the screening area. Used for cabin baggage screening, Computed Tomography (CT) produces high-quality, 3-D images to enable a more thorough analysis of a bag’s contents. Imaging Technology Millimeter-wave body scanners began replacing metal detectors globally as a primary screening method Enhanced Advanced Imaging Technology (eAIT), which uses non-ionising radio-frequency energy in the millimeter spectrum, safely screens passengers without physical contact for threats such as weapons and explosives, which may be hidden under a passenger’s clothing. Millimeter-wave body scanners began replacing metal detectors globally as a primary screening method.  AI algorithms Other innovations include an automatic screening lane, centralised image processing, and artificial intelligence (AI). Looking ahead, AI algorithms have the ability to clear most passengers and bags automatically, making the process smoother and freeing up staff to focus only on alarms. The pandemic’s need for contactless screening may accelerate the adoption of AI.   CAT machine Credential Authentication Technology (CAT) machines automatically verify identification documents presented by passengers during the screening process. The TSA continues to accept expired Driver’s Licenses and state-issued IDs for up to a year after expiration, based on the premise that license renewals may be delayed and/or more difficult during the pandemic. The REAL ID enforcement deadline was extended to Oct. 1, 2021.  Health precautions Checkpoint health precautions have been a part of the airport screening experience since early in the pandemic. Last summer, the TSA announced the “Stay Healthy. Stay Secure” campaign, which included requirements such as social distancing among travelers, ID verification without physical contact, plastic shielding installed at various locations, and increased cleaning and disinfecting. In January 2021, President Biden signed an Executive Order requiring travellers to wear face masks when in airports and other transportation facilities (to remain in effect until May 11). Checkpoint screening Clear is a privately owned company that provides expedited security that uses biometrics either a person’s eyes or face to speed along the process of getting people through checkpoints. TSA officers wear masks and gloves at checkpoints and may also wear eye protection or clear plastic face shields. The limits on allowable liquids a passenger may take on board were broadened to include a hand sanitiser container of up to 12 ounces, one per passenger in a carry-on bag. A paradigm shift Just as aviation security changed after 9/11, the COVID-19 crisis is expected to lead to a paradigm shift to create a safer and more secure environment. Measures were implemented so that passengers, staff and other stakeholders could have continued assurance and confidence in airports amid and after the pandemic.

When 150,000 video surveillance cameras get hacked, it’s big news. Even if the main reason for the hack was to make a point. Even if the major consequence is bad publicity for a video company (and, by extension, the entire video surveillance industry). The target of the hack was Silicon Valley startup Verkada, which has collected a massive trove of security-camera data from its 150,000 surveillance cameras inside hospitals, companies, police departments, prisons and schools. Previously, Verkada has been known for an aggressive sales approach and its intent to disrupt the traditional video market. The data breach was accomplished by an international hacker collective and was first reported by Bloomberg. The reported reasons for the hack were “lots of curiosity, fighting for freedom of information and against intellectual property, a huge dose of anti-capitalism, a hint of anarchism – and it’s also just too much fun not to do it,” according to Bloomberg. Tesla amongst those impacted The “fun” included access to a video showing the inside of a Florida hospital, where eight hospital staffers tackled a man and pinned him to the bed. Inside a Massachusetts police station, officers are seen questioning a man in handcuffsA view inside a Tesla warehouse in Shanghai, China, showed workers on an assembly line. Inside a Massachusetts police station, officers are seen questioning a man in handcuffs. There are even views from Verkada security cameras inside Sandy Hook Elementary School in Connecticut, where a gunman killed more than 20 people in 2012. In a “security update” statement, Verkada reports: “Our internal security experts are actively investigating the matter. Out of an abundance of caution, we have implemented additional security measures to restrict account access and further protect our customers.” Hacking was possible due to built-in feature The hacker group was able to obtain “root” access on the cameras, meaning they could use the cameras to execute their own code, reports Bloomberg. Obtaining this degree of access to the camera did not require any additional hackingUsing that access, they could pivot and obtain access to the broader corporate network of Verkada’s customers or hijack the cameras and use them as a platform to launch future hacks, the hackers told Bloomberg. Obtaining this degree of access to the camera did not require any additional hacking, as it was a built-in feature. Elisa Costante, VP of research for cybersecurity firm Forescout, calls the Verkada security camera hack "shocking." "Connected cameras are supposed to provide an additional layer of security to organisations that install them,” she says. “Yet, as the Verkada security camera breach has shown, the exact opposite is often true. [It is worrisome that] the attack wasn't even very sophisticated and didn't involve exploiting a known or unknown vulnerability. The bad actors simply used valid credentials to access the data stored on a cloud server.” Super Admin account had access to all cameras Hackers gained access to Verkada through a “Super Admin” account, allowing them to peer into the cameras of all of its customers. They found a username and password for an administrator account publicly exposed on the internet, according to Bloomberg. The hackers lost access to the video feeds and archives after Bloomberg contacted Verkada.Hackers lost access to the video feeds and archives after Bloomberg contacted Verkada The results could have been worse, says Costante. "In this case, the bad actors have seemingly only resorted to viewing the footage these cameras have captured. But they are likely able to cause a lot more damage if they choose to do so, as our own research team has discovered. We were able to intercept, record and replace real-time footage from smart cameras by exploiting unencrypted video streaming protocols and performing a man-in-the-middle attack. This effectively gives criminals a virtual invisibility cloak to physically access premises and wreak havoc in the real world.” Impact on broader video surveillance industry The impact of a well-publicised cyber-attack on the broader video surveillance industry is also a concern. “As an industry, and as manufacturers in physical security, we cannot take these hacks lightly,” says Christian Morin, CSO & Vice-President of Integrations & Cloud Services, Genetec. “The potential broad-reaching impact of these hacks on physical security systems, including providing a beachhead to facilitate lateral movement onto networks, resulting in data and privacy breaches or access to critical assets and infrastructure, cannot be overstated. It is our responsibility and duty to users of our technology to prioritise data privacy and cybersecurity in the development, distribution, and deployment of video surveillance systems.” Widespread government and healthcare use The Verkada cameras are in widespread use within government and healthcare, which are by far the company’s most dominant verticals. Lesser verticals for them are manufacturing, financial and retail.The Verkada website pledges to take privacy seriously Verkada’s line of hybrid cloud security cameras combines edge-based processing with the capabilities of cloud computing. Cameras analyse events in real-time, while simultaneously leveraging computer vision technology for insights that bring speed and efficiency to incidents and investigations. Command, Verakda’s centralised web-based platform, provides users with access to footage they need. Motion detection, people analytics, and vehicle analytics enable searches across an organisation to find relevant footage. The Verkada website pledges to take privacy seriously: “We are passionate about developing products that enhance the security and privacy of organisations and individuals. We believe that well-built, user-friendly systems make it easier to manage and secure physical environments in ways that respect the privacy of individuals while simultaneously keeping them safe.”

Gujarat Medical and Education Research Society is an initiative taken up by the State Government of Gujarat to improve the Human Development Index in the state by establishing new medical colleges. This, in turn, will increase the availability of qualified doctors and ensure the spread of health care services and medical knowledge. GMERS Ahmedabad is also one such initiative. Spread across five buildings, the campus has a hospital setup with a capacity of 720 beds. Challenge faced Centralised monitoring and management - Being aware of the various security challenges that an education hub faces, GMERS Ahmedabad had already installed 400+ cameras to secure the campus. However, they faced difficulty while centrally monitoring the entire system. Also, since the campus is divided into five buildings, it was challenging to manage all at once. Real-time security - Due to the large area, it was difficult to extend quick and real-time security to various parts of the campus. Being a medical college, they needed a technically sound system that could provide notifications in real-time during critical situations. Matrix VMS VMS allowed the flexibility of incorporating other brand’s cameras and integration with other security systems Matrix offered SATATYA SAMAS as the solution. It is a video management software that provides a common platform for all the existing security systems. Existing 400+ cameras were configured in the software and thus, could be centrally monitored from a dedicated room. Apart from this, VMS allowed the flexibility of incorporating other brand’s cameras and integration with other security systems as well, like Fire Alarms. User-control Moreover, with the availability of user-based control, it was ensured that the surveillance system is being managed by the right security personnel. For example, the security guard was restricted to viewing rights, and only the IT personnel was given administrator rights. This assures data security. SMS and Email alerts for notification were also configured to provide prompt support in case of urgency. Furthermore, features like E-Map enabled swift notifications about the health status of cameras and devices. Results Unified platform for centralised control Instant aid during urgency The flexibility of future expansion

Harris County, Texas, the third most populous county in the U.S., is deploying a new, next-generation security system in its buildings that will help make them more efficient and easier to operate. The new Honeywell system replaces multiple, disparate systems by integrating access control, security cameras, alarms and monitoring across the county's nearly 150 buildings situated over 1,777 square miles in Houston and the surrounding areas. Streamlined security platform Texas-based security integrator, ESI Fire and Security Protection, worked with Harris County to identify its needs and implement a streamlined security platform, using Honeywell's Pro-Watch Intelligent Command security management system to network video recorders, video cameras, thermal readers and thermal cameras. The new system provides detailed, real-time information about alarm events, access and safety across the county The new system provides detailed, real-time information about alarm events, access and safety across the county. “The security and well-being of the Harris County employees, visitors and residents is always a top priority.” said Retired Major Gen. Rick Noriega, Interim Executive Director, Harris County Universal Services. Pro-Watch Intelligent Command system Rick adds, “This project allowed us to improve our systems and gain better insights into the county's buildings to provide a safer environment. The solutions provided by Honeywell and ESI also better set the county up for the future – we can test and actively add technologies to address new needs with this flexible but scalable system.” Before Honeywell's Pro-Watch Intelligent Command system, each county building used different security products that didn't talk to one another, creating an overly complicated network and increased work for employees. Immediate benefits for Harris County will include: Saving taxpayer dollars through better analytics that reduce false alarms and help first responders. Monitoring from a single central control station for improved situational awareness. Creating healthier building environments by leveraging people-counting technologies and analytics to manage health and safety compliance, such as social distancing. Streamlining systems to create operational efficiencies and save the county resources that can be redirected to other critical infrastructure or services. IDEMIA biometrics solutions Harris County Universal Services is looking into deploying next-level biometrics solutions from IDEMIA to enhance access control at the courthouse. Using facial recognition, a camera mounted on the entrance turnstiles will recognise employees and frequent visitors, such as judges and lawyers, using data stored in the ProWatch system without the need to physically scan a badge or remove facial coverings. This frictionless access system will allow employees and visitors to enter the building in an efficient and secure manner. This system can also alert a precinct when a public park is reaching capacity and monitor building occupancy levels to comply with local health regulations. Harris County is actively testing and implementing new features that will add additional capabilities countywide. The upgrades are designed to proactively manage situations and respond faster when required. Enhancing intelligence and transparency Harris County lacked a holistic, real-time view into its various facilities with its previous systems" “Harris County lacked a holistic, real-time view into its various facilities with its previous systems,” said James Humbert, Business Development Manager at ESI Fire and Security Protection. James adds, “We've partnered with the county and Honeywell to create positive change in just about every way the county operates by improving intelligence and transparency, reducing response times and helping to save taxpayers' dollars. We look forward to continuing to work with Harris County and Honeywell in creating an efficient and safe environment for residents and employees that is ready for the future.” Fully customised solution “Through a collaborative effort with the county and ESI teams, we created a more efficient and safer environment for people who work and visit Harris County public buildings,” said Rick Koscinski, General Manager, North America, Honeywell Commercial Security. Rick adds, “With a county as large as Harris County, it was no surprise that they had multiple, disconnected systems put in place over the years which limited efficiency and connectedness. Now, the county has a fully customised solution that is built to evolve with its needs that will not only help increase safety and awareness but also create an improved building experience for its employees and building visitors.” With a population of nearly five million people, Harris County employs more than 15,000 workers to support its residents with services including public safety, jails, law enforcement, courts, library services and licencing facilities. Harris County Universal Services Harris County Universal Services is the solutions centre for the departments and offices of Harris County. It designs, implements and maintains high-quality, innovative and cost-effective technology products and services for its customers. It provides comprehensive support through eight consumer divisions: Business Applications, Business Operations, Customer Service, Cyber Security, Fleet Services, Information Technology Infrastructure, Program Delivery & Analytics and Public Safety Technology.

Motor Fuel Group (MFG), the independent forecourt operator, has entrusted Wisenet cameras manufactured by Hanwha Techwin to help protect its major investment in electric vehicle (EV) charging hubs. With the sales of electric vehicles growing, MFG is accelerating its plans to offer the ultra-rapid, electric vehicle (EV) charging bays – up to 12 charging bays at each location - across its 900+ station network. Identifying damage via VMS Dedicated Wisenet video surveillance systems are being installed to deter and detect vandals, as well as maximise the customer experience by helping MFG personnel to quickly identify if any charging equipment has been damaged. Andrew Edwards, group infrastructure director at MFG, said, “Reflecting the wish of many drivers to own eco-friendly vehicles, we expect the sales of EVs to continue to rapidly increase year-on-year, which is why we have made a commitment to lead the market with the provision of fast, clean and 100% renewable energy.” AGE CCTV The contract to install the Wisenet systems was awarded to AGE CCTV, a division of AGE Electrical Services Ltd. “We have been installing new video surveillance solutions and upgrading existing systems at MFG forecourts for over 15 years. In all cases, we have used Wisenet cameras in line with MFG’s decision to single source cameras and recording devices from Hanwha Techwin,” said Jason Gargiulo, Managing Director of AGE CCTV. “It was just a simple matter therefore of working with Hanwha Techwin’s pre-sales and technical teams in order to specify which Wisenet camera from the company’s extensive range, would best assist MFG personnel to observe close up detail of any activity occurring at their EV charging hubs.” 5-megapixel images The QNO-8080R is a true day/night camera, equipped with built-in IR illuminators which enables to capture superb quality images  Depending on the number of charging bays at each location, AGE CCTV has installed one or more 5-megapixel Wisenet QNO-8080R bullet cameras. The QNO-8080R is a true day/night camera, equipped with built-in IR illuminators which enable it to capture superb quality images regardless of the lighting conditions. It also benefits from enhanced Wide Dynamic Range (WDR) which performs at up to 120dB to produce clear images from scenes containing a challenging mix of bright and dark areas which normally results in overexposed or underexposed images. Remote access With many MFG (EV) charging sites being unmanned, authorised MFG personnel are able at any time to remotely access the live images captured by the H.265 Wisenet QNO-8080R cameras or retrieve the recorded video of any incidents. They can do so from a desktop PC or laptop by using Hanwha Techwin’s management software or conveniently via their smartphones or tablets using the Wisenet mobile app. Complementary compression technology The images are transmitted over 4 G technologies and in this respect; the WiseStream II complementary compression technology built into the QNO-8080R is proving to be a significant benefit. Bandwidth efficiency is improved by up to 75% compared to current H.264 technology when WiseStream II is combined with H.265 compression. As a forward-looking company, MFG has never hesitated to invest in the latest technology to ensure its people, property and assets are kept safe and that they provide the highest quality of service to the customers. MFG’s Andrew Edwards concluded, “We are delighted with how AGE CCTV and Hanwha Techwin are continuing to work in partnership to help us achieve these objectives.”

Control room video walls provide the most versatile way to visualise and monitor multiple data sources and inputs simultaneously. This video wall case study showcases the power and flexibility of the Userful video wall controller software and video wall processor in a control room / Network Operations Center (NOC) environment. Monitoring operations Lightbound, a leading internet, voice, and data solutions provider in Indianapolis (USA) deployed an 8-display video wall in the Network Operations Center to monitor the company's data center operation, as well as digital signage in their lobby for display general information and other content. Multi-source video wall The video wall at the NOC not only is used to monitor their network and security cameras, but it also doubles as a presentation screen for guests, customers and staff, and as Chuck Reed, VP of Operations at Lightbound, puts it "they use it as a credibility piece... to showcase their capability". Key features: Zero client devices: Every display in the Userful network video wall is connected to the network through a zero client device. Each device is about the size of a deck of cards. With Userful, 1PC can power a video wall up to 100 displays Simple: Configure either a single large video wall or a mix of smaller video walls and standalone displays. Flexible: Content can include up to 8k content, video, HTML5, 3D, live TV, full-screen browser, content from an integrated CMS, or even a desktop. Stunning: Video walls can be arranged in any orientation, allowing for eye-catching, free ­owing artistic layouts with individual displays rotated to any angle.

The Goffert Stadium, home to the N.E.C. football club in Nijmegen, Netherlands, was in dire need of an upgrade as its legacy security system had fallen into disrepair and was no longer fit for purpose. To tackle the issue, the football club worked with VideoGuard to deploy a Genetec system that could modernise security operations and support a phased evolution of infrastructure. The security challenge of the stadium The Goffert stadium’s original analogue security system had been installed during a major renovation in 2000. It had initially served the security team well but over the years it had failed to evolve in line with the new requirements of the organisations. Upgrading its capabilities were complex and costly, while almost half of the CCTV cameras had become inoperable. Theo van Benthum, Goffert Stadium Manager, explains the issue in more depth, “The images from the old cameras could no longer be used as legal evidence. And that’s important if one really wants to be able to tackle hooligans. In addition, there is also an economic reason to have good CCTV surveillance.” “The mayor of Nijmegen demands from us that we have a good security organisation and camera surveillance is an integral part of that. In matches with an increased risk of disturbances, the police come to us to watch and if they think that the camera footage cannot be used, this could have consequences for us. For example, we have to allow fewer visitors, or certain competitions may no longer take place. The KNVB (Royal Dutch Football Association) can also come with sanctions if we are imposed by the municipality.” Flexible systems with lowering costs Replacing the entire system became the only option. However, committing the budget required to fund all of the necessary upgrades in one go would be difficult. Van Benthum was also keen to ensure that whatever system was adopted had the flexibility to evolve in line with future needs. Richard Nass, the Owner and Managing Director of VideoGuard stepped in to assist the club, proposing a complete refit based around Genetec Security Center. As an open platform that supports a wide range of cameras, this provided a path for the club to take a phased approach to refresh its hardware. Helping to lower up-front costs without limiting options for future upgrades. Deployment of Genetec Project began by replacing the dilapidated analogue cameras with state-of-the-art Type 5000i Bosch Autodomes Theo van Benthum acknowledges that a project of this scale simply wouldn’t have been feasible without the input of VideoGuard and Genetec. “It wasn’t just about replacing the 24 cameras. The existing network could also no longer be used. Everything was outdated and weathered. I knew Richard Nass from the past and knew he was in the camera business, so I thought I’d give him a call. This is how the idea arose to turn our stadium into a showroom. He came up with a proposal that we could handle just fine. Now, but also in the future.” In 2018, the project began by replacing the dilapidated analogue cameras with state-of-the-art Type 5000i Bosch Autodomes, which significantly improved the quality and accuracy of footage. The cameras were then connected via a new network with two Genetec Streamvault-SV-2000 servers and run on Genetec Security Centre. Surveillance camera coverage was also considerably expanded in other areas, such as the fan entrances and car park, to ensure better visibility across the stadium in high footfall areas. Easy camera accessibility The interior cameras were previously run on a separate system, but now, using Genetec Security Center, staff can access every camera on-premises via a single platform, providing a more holistic view into security operations. Furthermore, Security Center also enables personnel to monitor surveillance via their phone or tablets, enabling a greater degree of flexibility, as the security personnel is no longer required to be constantly posted at a monitoring station. Speaking about the refit, Frank Scholten, Product Manager and Engineer at VideoGuard, said, “What has improved enormously with Genetec is the ease of use. For example, it is very easy to select cameras based on a map. In addition, the system can be expanded quickly and easily if necessary.” The new security system proved its worth when hooligans associated with ADO Den Haag attempted to burn down the N.E.C. training centre. The new state-of-the-art cameras were able to clearly capture the scene, serving as vital evidence for the police, leading to the successful arrests of both of the suspects. Plans As Security Center is an open platform, it means the club isn’t restricted to specific hardware and can integrate whichever tools suit their needs best. Speaking about plans for the future, Frank Scholten said, “It may sound strange, but we actually think it’s a bit of a pity that the Goffert Stadium is so satisfied with our system. We do intend to use more and more opportunities in the future. For us, but of course also to be able to show other stadiums what is possible.”

Marriott International Inc. is a hospitality company and the Gaylord Opryland Resort and Convention Centre is a Marriott property in the world. Located in Nashville, Tennessee, Gaylord Opryland offers visitors the chance to experience Music City under a single roof. The resort has a hotel with over 3000 suites and rooms and a smaller adjacent hotel with more than 300. Risk assessment Ryman Hospitality, the organisation that owns Gaylord Brand Hotels, decided to embark on a risk assessment of their properties in 2017. The third-party assessors discovered that CCTV systems were lacking in all of the hotels, including at the Gaylord Opryland Resort. According to Greg Pezzo, Gaylord Opryland Resort and Attractions’ Safety and Security Director, “The system consisted of old operating systems and cameras that didn’t all work. The security team could not get consistent playback from all of their cameras, and they were not able to store data for more than a few weeks at a time.” As a result of the risk assessment, ownership decided to invest in a complete upgrade of all its hotels and chose the Gaylord Opryland as its test case. Their strategy was to use Opryland as the model and then upgrade their other five Gaylord hotels following its success. Installation of multidirectional cameras Working with integrator Herring Technology, Ryman Hospitality designed a solution that features a new video management system (VMS) from Milestone Systems and 400 state-of-the-art cameras from Hanwha Techwin. The Resort purchased a variety of Hanwha cameras, including 145 XND-6010 full HD cameras with video analytics, 182 Q series indoor and outdoor dome cameras with IR, and more than 20 PNM 7000 and 9000 multi-directional cameras. Deciding where to place their cameras was a relatively simple process. Pezzo explains, “We added cameras where we had high volume, where we had experienced problems in the past, and where we didn’t previously have cameras at all.” They also looked at their own data relating to theft and other incidents to help determine camera location. High-quality imaging camera The surveillance system and the cameras are helping to protect the resort against liability from potential lawsuits According to Pezzo, one of the main functions of their upgraded system is protecting the resort against false claims. He states, “From a claims perspective, this surveillance system and, specifically, these cameras are helping to protect us against liability from potential lawsuits.” He explains, “Our older security camera images are grainy or black and white, which means we could not get the level of detail we needed. But, with Hanwha cameras, we are able to capture high-quality images in real-time that show us, for example, how a guest fell: whether there was an obstruction, water on the floor, an indentation, or whether the guest simply tripped.” The ability to protect the organisation against potential lawsuits equates to significant ROI for the Resort. Easy to keep track of movement As a result of the upgrade, security is easily able to track persons of interest clearly as they move throughout the resort. Says Pezzo, “With 3000 rooms and a million square feet of property, the ability to see an individual this clearly as they move through our spaces is incredible. In the past, we would lose people in uncovered sections. They would just disappear. But that doesn’t happen anymore.” For the Gaylord Opryland Resort and Convention Center, the upgrade had an immediate impact. According to Pezzo, “On the first day after installing the new cameras, someone attempted a false claim, but we were easily able to prove that it was not our fault.” For 2021, the Resort plans to invest in more new cameras every few months as the budget becomes available.

Security technology has been a vibrant and successful market for decades now, but sometimes the public is not aware of those successes. Awareness in some cases is limited because security technologies work ‘behind the scenes’ to keep everyone safe. In other cases, the industry may be seen in a negative light, based on misinformation about topics such as surveillance and privacy. How can we get the word out about our industry’s successes? We asked this week’s Expert Panel Roundtable: How can the security industry market and promote itself better?

We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?

What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?