Network Video Recorders

Existing CCTV and video monitoring systems are already working well to reduce retail shrinkage and are now being extended to help keep stores ‘COVID Safe’, found a new retail sector study of 111 high street retailers based in the UK, US, Sweden and Norway, carried out by Video Security as a Service (VSaaS) provider AVA Security in March 2021. An array of insights into what value physical retailers’ existing video security systems are detailed in the 15 pages Ava Security retail sector video security trends report 2021, published this week. Video security systems The research revealed that the biggest loss prevention gains from the use of video monitoring in stores were in shoplifting where 58% of retail sector security decision-makers recorded significant reductions in losses from shoplifting as a result of video security and 9% went further to reveal that their video security systems had completely eliminated shoplifting. Nearly half (46%) of retailers reported major reductions in losses linked to vandalism of property Over half (54%) confirmed that their video systems were significantly reducing theft or fraud by staff and contractors. Exactly half reported that in-store CCTV systems were significantly reducing losses from slip and fall insurance claims and 13% confirmed that their video systems had eliminated losses from fraudulent slip and fall claims. Nearly half (46%) of retailers reported major reductions in losses linked to vandalism of property had been achieved through the use of video monitoring and recording. Video security systems One in six retailers (17%) believed that vandalism of their property had been completely eliminated through the use of CCTV. And 41% recorded that ‘damage to goods by our staff’ had been reduced significantly through the use of video security. 39% of retailers reported it takes too long and proves too difficult to find relevant video sequences having uncovered a loss incident. The next most significant factor preventing further loss prevention in this study was the poor performance of their surveillance cameras in low or no light conditions. This was preventing 34% of retailers from reducing shrinkage further. Nearly a third (32%) of retailers’ claimed the fact that their video security systems’ did not offer early warning functionality (which can be provided by good quality audio analytics or video motion detection) was preventing them from reducing shrinkage further. Video monitoring systems The retail sector has been turning to video analytics to help reduce the risk of COVID-19 transmission Over a quarter (26%) of retailers admitted that their video monitoring systems don’t work well for loss prevention because the cameras that were installed on-site were originally put in for a different purpose such as remote management of visual merchandising or footfall analysis. The retail sector has been turning to video analytics to help reduce the risk of COVID-19 transmission as they open up to more customers. A total of 87% of retail sector decision-makers questioned by Ava Security saw a clear role for their video monitoring systems in supporting safe re-opening of their doors to staff and customers. Nearly half of this group (48%) had already put their existing video monitoring systems to work to help reinforce social distancing measures. A further 39% anticipated doing so over the next 12 months. This means ‘net deployment’ for this purpose was 88%. Onsite video cameras Not far behind was the use of thermal camera-based analytics to help run temperature checks on visitors: 39% of retailers across the four countries in the Ava study had already deployed this capability, while a further 38% predicted to do so in the next 12 months. Only 22% of retail sector respondents had no plans to deploy temperature checking Despite some concerns about the accuracy of these solutions, only 22% of retail sector respondents had no plans to deploy temperature checking via onsite video cameras. The US proved to be the main adopter of temperature checking in retail – with deployment levels almost three times higher than in the UK. Video systems have been adapted to help monitor shopper density levels in high footfall areas within stores. 47% of retailers have already installed this analytics capability, while a further 38% plan to do so within the next 12 months. Facial recognition analytics Despite the controversy associated with the deployment of facial recognition, some 30% of retailers have already deployed facial recognition analytics at the entrances to staff-only areas to enable contactless access control and a further 34% plan to do so over the next 12 months. For the 79% of all retail sector are actively considering Video Security as a Service (VSaaS) options right now. There were many criteria determining provider selection: 91% net considering VSaaS right now agreed with the statement ‘it (the VSaaS provider selected) must allow us to continue using our existing third-party cameras which we have already installed, we don’t want to rip & replace any equipment.’ The desire to hold onto existing security cameras and other equipment through the migration to VSaaS was considered a very important consideration in provider selection by 43% of retail respondents. Video analytics capabilities Not wasting prior investment in on-premise security systems is key to VSaaS provider success Net 90% of retailers considering VSaaS confirmed, ‘It must allow us to view their directly attached cloud cameras alongside our third-party cameras on the same interface.’ The fact that these two factors are so important confirms that not wasting prior investment in on-premise security systems is key to VSaaS provider success. Net 86% of retailers regarded it as important that the VSaaS it selected ‘must enable us to run the latest video analytics capabilities such as occupancy levels for social distance management (in a room), noise analytics (e.g., breaking glass, screaming, yelling, etc.), people and vehicle search, object searching and color searching.’ The fourth most important factor was the cyber security credentials of the selected VSaaS provider, net 84% confirmed that its VSaaS ‘must have very strong cyber security, including end-to-end encryption from the camera to the cloud.’ Cyber security credentials Only marginally behind cyber security credentials came to Video Management Software functionality continuity - a net 83% of retailers specified that their selected VSaaS ‘must allow us to use our existing Video Management Software (VMS) or provide the same functionality as we get from our VMS.’ A net 82% insisted their VSaaS ‘must allow us to continue existing integration with other physical security and safety systems. The Ava Security Retail Sector Video Security Trends Report 2021 provides a wealth of data, graphs and insight linked to how Operations, Facilities Management, Security and IT directors and managers within the retail sector in the US, Norway, Sweden and the UK, are adapting their video security systems in the wake of the pandemic. Increased operational efficiencies It also provides insight into how they are now preparing for the easing of lockdown restrictions It also provides insight into how they are now preparing for the easing of lockdown restrictions. Most states across the USA have already reopened their shops but mask-wearing and social distancing recommendations are still being encouraged in stores across the US and Europe. Vegard Aas, Head of Online Business at Ava Security, commented: “Our findings indicate that retailers, which have been enthusiastic adopters of video security to reduce well-known shrinkage sources and deliver increased operational efficiencies through remote monitoring for example, are now upgrading these systems by adding new video analytics to reduce losses further and promote COVID Safety in stores.” Video security systems “We are also seeing a strong interest from this sector for moving video security systems into the cloud. It makes sense because many retailers have multiple shops which their managers monitor remotely using the in-store cameras.” “Moving video recording and management into the cloud using a VSaaS system could help ensure more efficient access and storage of key video sequences and cut capital expenditure as dedicated PCs running VMSs locally should no longer be needed in each shop in a VSaaS scenario. There are significant savings to be had and efficiencies to be derived if cloud migrations are managed correctly.”

Ava Security, a unified service provider of cyber security and cloud video surveillance solutions, has announced that SourceIT, a specialist in the design, distribution, and support of physical security solutions for integrators, is the company’s newest strategic partner. Partnership with SourceIT The partnership allows SourceIT to offer the Ava Cloud Video Security Solution The partnership allows SourceIT to offer the Ava Cloud Video Security Solution, as part of its modern video surveillance systems portfolio. Ava’s complete cloud-based security platform, consisting of the Ava Aware Cloud video management system (VMS), Ava Cameras, and Ava Cloud Connector, extends a video surveillance solution with full analytics and operational insights to existing security cameras and systems. Intelligent cloud video surveillance The simplicity and flexibility of Ava’s intelligent video surveillance solutions safeguard people, property, and data proactively. Ava’s simple, open and scalable video security solution offers the following features: Detects threats and anomalies in real-time, allowing operators to respond before threats become incidents. Extends real-time anomaly detection, proactive security notifications, and smart search capabilities with a single interface to direct cloud-connected Ava devices and existing on-premises security cameras. Unifies the tools and systems used every day with an easy transition to a cloud video surveillance solution. Optimises design and deployment for lower operational costs and increased flexibility. Allows access from web browsers or mobile apps anywhere in the world. ‘Transitioning to cloud video security’ webinar To learn more about transitioning to modern cloud video security, interested individuals can join on July 27, 2021, for a webinar, hosted by SourceIT and Ava. Lawrence Leiker, Director of Business Development of SourceIT, said “Our team is thrilled to partner with Ava to bring this modern, intelligent solution to integrators. Ava has gained incredible traction with its products because it has transformed so much about video surveillance’s quality, experience, and effectiveness.” Intelligent video surveillance solution Lawrence Leiker said, “We are especially excited about how it leverages existing infrastructure, drives proactive security through powerful analytics and increases efficiency and positive outcomes through amazingly fast forensic searches.” Amie Ray, Distribution and Partner Manager, Americas, at Ava Security, said “Our shared vision for strengthening physical security through modern, integrated cloud-based video security solutions makes SourceIT a perfect partner for Ava Security. We know that as a leader in the design, distribution, and deployment of video security products, SourceIT is always scouting for the best solutions for their customers. We are excited they have selected Ava to help keep them delivering on their mission.”

PROMISE Technology, an enterprise storage solutions provider, is forecasting massive growth for large data storage, green technology and data compliance following surveillance trends unveiled at the International Security Conference (ISC West) 2021, held in Las Vegas recently. At ISC West, PROMISE Technology noted that the focus was very much on Smart Cities and Artificial Intelligence, mainly as a result of the ‘new norm’ brought along by the COVID-19 pandemic. The pandemic has brought into focus the necessity for security and video surveillance amid the ‘new norm’ - be it for tracking close contacts, containing new clusters and mutations, or vaccine passports. Access control products In tandem with this increased digitisation, many ISC West participants are offering products that cater to governments and property developers speeding up and reactivate pending smart city projects as economies around the globe recover. This contactless multimodal biometric access control products, touchscreen panels that offers unified home automation and security monitoring and space management systems. The integration of AIoT allows autonomy while increasing efficiency, foresee challenges and opportunities With an increase of smart cities, some ISC exhibitors focused on helping systems run smoothly with Artificial Intelligence of Things (AIoT) which is a key component in businesses to streamline decision making processes with the aid of gathering, analysing and interpreting data without the need of costly and significant system resources. The integration of AIoT allows autonomy while increasing efficiency, foresee challenges and opportunities, and scale proportionately according to the devices connected. Global surveillance industry The large amount of data emerging from the predicted increased surveillance results in a surge of data and requires efficient and large storage solutions to ensure a high efficacy rate. To address the demand for both larger storage and offer enhanced integration, PROMISE Technology converges physical security systems to leverage the accumulating amounts of data being produced. “PROMISE Technology has seen and supported first-hand major changes in the global surveillance industry over the last decade from traditional CVR all the way to AVR (Analytic Video Recorder). We will continue to converge physical security systems to leverage the accumulating amounts of data being produced. For example, our patented SMARTBOOST software provides optimised software features and FRU hardware design to eliminate storage equipment bottlenecks,” said Alice Chang, Chief Sales Officer of PROMISE Technology. Daily business operations PROMISE Technology has also dedicated an entire R&D team over the last 30 years to develop RAID solutionsPROMISE Technology has also dedicated an entire R&D team over the last 30 years to further develop Redundant Array of Independent Disks (RAID) solutions to improve efficiency for daily business operations which provides a solid engine to handle complicated data management requirements in the surveillance industry. This effort is coupled with PROMISE’s focus on eco-friendliness. Noting that incredible amounts of power is necessary to back the new trends, brands are expected to put extra emphasis on green technologies to conserve energy, save costs and keep enterprises as environmentally conscious as possible. PROMISE is also predicting that with AI and IoT devices creating large troves of personal data, the focus on cyberthreats as well as to protect privacy concerns has never been higher. Video surveillance products Thus, there is now a growing concern among manufacturers to provide National Defence Authorisation Act (NDAA)-compliant video surveillance products. “PROMISE Technology has made persistent endeavors in green production and compliance with government regulations, resulting in solid business results over the past 30 years. We consistently offer high-quality, reliable government-compliant solutions. By putting customer data protection and security first, we hope to bring peace of mind to our customers and partners worldwide,” said Chang. Large data storage solutions along with ‘green’ technology and strict compliance are only some of PROMISE’s solutions for the global audience. With expected surveillance industry boom in the ‘new norm,’ PROMISE is keeping a close eye on developments to ensure its solutions are in line with different local demands and evolving requirements to provide surveillance companies with tools to tackle new challenges.

Patriot One Technologies Inc. announces it has released Alert Center, a remote-access solution that enables security alert orchestration and delivery via a mobile app. Alert Center extends the functionality and flexibility of Patriot One’s PATSCAN weapons- and threat-detection platform, providing a broad set of options for security operations teams to design security processes to match their business models. Targeted security groups This enhancement to the PATSCAN portfolio enables easy alert configurations and automatically alerts anyone, anywhere - individually or in targeted security groups - about security incidents or issues within stadiums, casinos and other entertainment venues, so they can respond quickly and effectively. Patriot One’s PATSCAN platform uses sensors and artificial intelligence (AI) to scan for guns and other weapons accurately and unobtrusively at entry points to facilities, and also to identify disturbances and other safety issues both outside and inside of facilities using AI-based video surveillance. “Alert Center operationalises our AI detection technology by automatically alerting and informing guards on a mobile app when issues are detected,” said Patriot One CEO Peter Evans. Conducting continuous monitoring Patriot One’s AI automates those back-office functions by conducting continuous monitoring “Alert Center provides flexibility for security organisations to design alerting functions that optimise security staffing and response time. It also extends beyond alerting solely at the venue entrance, allowing sharing of critical information and intelligence across key security staff and stakeholders, wherever they are.” Evans added that the flexibility of Alert Center also provides the option to eliminate the need for guards to perform video monitoring and other back-office functions so they can get out from behind the desk and instead perform higher-value activities out in the venue. Patriot One’s AI automates those back-office functions by conducting continuous monitoring, and automatically identifying and escalating situations to the right personnel. Delivering better security When guards receive an alert, the mobile app indicates the reason for the alert (‘Fight,’ ‘Weapon Detected,’ ‘Gun Detected,’ ‘Threat Detected,’ etc.) along with an image confirming the issue. They also have the option to view real-time video that gives them up-to-the-moment situational intelligence. This functionality also can be applied to operational considerations that impact the patron experience, such as identifying long lines at concession stands, spills in hallways, etc. “In a time of chronic security staff shortages, Alert Center digitally empowers security staff members so they can be in the right place at the right time at all times,” Evans added. “This means venues can meet today’s business mandate to deliver better security and a superior patron experience, without having to hire armies of additional people.”

With a large variety of models designed to fit any building’s needs, the XS4 One electronic escutcheon fits virtually any door, including wooden and PVC doors as well as those with narrow metal frames. Until now, the Dark Bronze finish was only available for the XS4 ANSI models but this attractive contemporary finish has now been extended to the XS4 One family as well. The new Dark Bronze option for the XS4 One product range compliments design trends and blends perfectly with both white and dark doors, modern style and decoration. Providing additional protection With a large variety of models, XS4 One electronic escutcheons are all totally wire-free and networked through SALTO Virtual Network (SVN) and BLUEnet Wireless network for access control in real-time and compatible with smartphone mobile access. They are simple and fast to install without having to replace or drill the door. High-security protection is provided via high resistance, hardened anti-drill plates to protect the wiring and reader area. Hardened axes and floating steel balls provide additional protection in the handle area. The new Dark Bronze Finish option has also been added to the SALTO MyLock online configuration tool, allowing users to now visualise this stunning finish for the XS4 One, XS4 One DIN and XS4 One Deadlatch (DL) models on any type of door.

Spectra Logic, a provider of data storage and data management solutions, announces a partnership with StorMagic, a company that simplifies storage and security from the edge to the core, to deliver a complete end-to-end active archive for video surveillance and digital evidence management. The joint storage solution combines StorMagic’s ARQvault, the first active intelligent repository to manage and retrieve digital assets using powerful analytics, and Spectra Logic’s award-winning BlackPearl® NAS system and enterprise-class tape libraries to protect large amounts of data in multiple locations for as long as needed. Video surveillance assets To learn more about the joint solution, please register for the webinar entitled, ‘Building a Complete Active Archive Repository’, to be held on Tuesday 17th August at 4PM BST. The global video surveillance market is expected to record high growth over the next several years as organisations and municipalities collect and save petabytes of video footage to enhance public safety, prevent crime and terrorism, thwart theft, mitigate corruption and capture evidence of criminal behaviour for legal purposes. Organisations are also using video surveillance assets to enhance business processes and identify new opportunities. This growth in video surveillance has accelerated the need for efficient, high-capacity storage of raw video content. In addition, growth in media and entertainment content has compelled organisations with hundreds of thousands of hours of digital video, audio and images to optimise their workflows with storage infrastructures designed for simple retrieval and long-term content repurposing. Digital storage requirements StorMagic and Spectra Logic combines StorMagic ARQvault software’s ability to move data automatically To address these requirements, the new joint storage solution from StorMagic and Spectra Logic combines StorMagic ARQvault software’s ability to move data automatically to Spectra BlackPearl NAS and Spectra Tape Libraries for nearline and long-term storage, and facilitates the fast retrieval of video footage and digital assets when it must be recalled. The simple, scalable solution enables organisations of all sizes with huge digital storage requirements to modernise their security and storage infrastructures for preservation and usage. “We are excited to partner with StorMagic to provide customers with a storage solution that meets industry requirements,” said Matt Ninesling, Spectra Logic Senior Director of Hardware Engineering. Digital asset management “In the case of video surveillance, more and more organisations worldwide are deploying 24/7 surveillance systems with more and higher resolution cameras that require greater storage capacities and faster access to video footage. The joint Spectra and StorMagic solution answers those needs perfectly, providing an end-to-end solution from ingest of video footage to storage to forever access.” “Through this joint solution, StorMagic and Spectra Logic together are delivering intelligent digital asset management, retrieval, analytics, and protection, a collection of our respective products’ best features,” said Brian Grainger, President of StorMagic, Inc. (U.S.), Chief Revenue Officer and Board Member. “We are excited to deliver this simple, scalable, complete archive repository for video surveillance, digital evidence and media and entertainment for organisations of any size.”

As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behaviour. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behaviour, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organised campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Game 1 of their playoff series. And, the U.S. vs. Mexico Nations League soccer game over the Fourth of July weekend had to be halted, due to fans throwing objects at players and screaming offensive chants. Cracking down on poor fan behaviour Security directors are consistently reporting a disturbing uptick in poor fan attitude and behaviour With players across all major sports leagues commanding more power than ever before, they are demanding that sports venues crack down on poor fan behaviour, particularly when they are the targets of that behaviour. Whether it’s an extension of the social-media divisiveness that’s gripped society, or people unleashing pent up negative energy, following 15 months of social isolation, during the COVID-19 global pandemic, security directors are consistently reporting a disturbing uptick in poor fan attitude and behaviour. They’re also reporting a chronic security guard shortage, like many businesses that rely on relatively low-cost labour, finding candidates to fill open positions has been incredibly difficult. Low police morale To add the third component to this perfect storm, many police departments are struggling with morale issues and officers are less likely to put themselves into positions, where they could wind up in a viral video. According to the Police Executive Research Forum, police officer retirements in the U.S. were up 45% in the April 2020 - April 2021 period, when compared to the previous year. Resignations were up 18%. In this environment, officers may be less likely to undertake fan intervention unless it’s absolutely necessary. This can seem like the worst of times for venue security directors, as they need more staff to handle increasingly unruly patrons, but that staff simply isn’t available. And, because the security guard staffing industry is a commoditised business, companies compete almost solely on price, which requires that they keep salaries as low as possible, which perpetuates the lack of interest in people participating in the profession. Digital Transformation There is only one way out of this conundrum and that is to make security personnel more efficient and effective. Other industries have solved similar staffing and cost challenges through digital transformation. For example, only a small percentage of the total population of restaurants in the U.S. used to offer home delivery, due to cost and staffing challenges of hiring dedicated delivery personnel. Advent of digital efficiency tools But with the advent of digital efficiency tools, now virtually all restaurants can offer delivery But with the advent of digital efficiency tools, such as UberEATS and DoorDash, now virtually all restaurants can offer delivery. Likewise, field-service personnel are digitally connected, so when new jobs arise, they can be notified and routed to the location. Compare this to the old paper-based days, when they wouldn’t know about any new jobs until they picked up their work schedule at the office, the next day and you can see how digital transformation makes each worker significantly more efficient. Security guards and manned guarding The security guard business has never undergone this kind of digital transformation. The state-of-the-art ‘technology’ has never changed - human eyes and ears. Yes, there are video cameras all over stadiums and other venues, but behind the scenes is a guard staring at a bunch of monitors, hoping to identify incidents that need attention. Meanwhile, there are other guards stationed around the stadium, spending most of their time watching people who are doing nothing wrong. Think about all the wasted time involved with these activities – not to mention the relentless boredom and ‘alert fatigue’ from false-positive incident reporting and you understand the fundamental inefficiencies of this labour-based approach to security. Now think about a world where there’s ubiquitous video surveillance and guards are automatically and pre-emptively notified and briefed, when situations arise. The fundamental nature of the security guards profession changes. Instead of being low paid ‘watchers’, they instead become digitally-empowered preventers. AI-based screening and monitoring technology This world is happening today, through Artificial Intelligence-based screening and monitoring technology. AI-powered weapons-detection gateways inform guards, when a patron entering the venue is carrying a gun, knife or other forbidden item. Instead of patting down every patron with metal in their pockets, which has been the standard practice since walk-through metal detectors were mandated by sports leagues following 9/11, guards can now target only those who are carrying these specific items. Video surveillance and AI-based analytics integration Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances or other operational issues, and notify guards in real time, eliminating the need to have large numbers of guards monitoring video feeds and patrons. The business benefits of digitally transformed guards are compelling. A National Hockey League security director says he used to have 300 guards manning 100 walk-through metal detectors. By moving to AI solutions, he can significantly reduce the number of scanning portals and guards, and most importantly redeploy and gain further operational efficiencies with his overall operational strategy. Changing staffing strategy This changes the staffing strategy significantly and elevates the roles of guards. Suddenly, a US$ 20-per-hour ‘job’ becomes a US$ 40-per-hour profession, with guards transformed into digital knowledge workers delivering better outcomes with digitally enabled staffs. Beyond that, these digitally transformed guards can spend a much higher percentage of their time focused on tasks that impact the fan experience – whether it’s keeping weapons out of the building, pro-actively dealing with unruly fans before a broader disruption occurs, or managing business operations that positively impact fan patron experience. Digitally transforming security guards Perhaps most important, digitally transforming security guards elevates the profession to a more strategic level, which means better pay for the guards, better service for clients of guard services, and an overall better experience for fans. That’s a perfect storm of goodness for everyone.

Perimeter security is by no means a new concept. A phrase used to describe solutions with the primary purpose of limiting access to any area that is prohibited to the public at large, perimeter security has been prevalent for millennia. From Hadrian’s Wall that was built by the Roman Empire in Britain back in AD 122 to the Great Wall of China that winds almost 22,000 kilometers through the Asian country’s eastern regions, it is a concept that remains a fundamental part of global societies today. Fast forward to today and no longer are we reliant on 50-foot-high, 20-foot-thick stone blockades to protect our safety. Perimeter security has evolved over the centuries moving from empires and structures to products and cutting-edge technology and continues to grow today. In fact, in 2020 Perimeter Security was a $61.3 billion industry as more businesses and industries have the need to protect against modern-day threats. This colossal and growing market is powered by industry innovators that are providing advanced solutions that are reliable, integrated, and cost-effective. Layered Perimeter Security Defense The number of perimeter intrusions is a large reason behind the continued surge in security investment, propelled by increasing urbanisation, a growing terror threat, and a plethora of other concerning factors. Most organisations are better equipped to protect people and assets today, yet there is still a need for solutions that can grow with our future needs and the unforeseen challenges ahead. For many, this means moving beyond siloed solutions into a multi-layered, integrated physical security strategy – one that provides the best security posture possible. There are a variety of innovative technologies that can create a holistic perimeter security solution that will transform the defences of any organisation. The question is, what are the technologies and trends shaping perimeter security in 2021 and beyond? Next-Generation Video Surveillance By combining two powerful visualisation technologies in a single form factor, rich data can be captured and deliver more accurate awareness In today’s surveillance market, cameras and video management systems are nothing like those that were available a mere half-decade ago. Cameras now readily feature ultra-HD and 4K resolution that provide an extremely high level of detail, enhancing security teams’ ability to capture evidence and identify perpetrators. This enhanced detail bolsters not only investigation sequences but equally transforms video analytics capabilities, like facial recognition that unlock additional business benefits. Where are cameras heading in the future? Let’s look at Oyla’s cameras as an example. These cameras fuse together artificial intelligence (AI), video, and 3D data, offering a depth camera that can be used to define very accurate intrusion detection perimeters. Its advanced motion detection activates an alert when a user-defined perimeter has been crossed, or if there is a presence in a user-defined area or volume space. By combining two powerful visualisation technologies in a single form factor, rich data can be captured and deliver more accurate awareness and better application of deterrence measures in real-time, versus the evidentiary use of cameras today. Thermal Cameras Thermal cameras are a relatively novel yet growing security phenomenon, having come to the forefront during the pandemic. Where such technology was once a novelty, their widespread application in detecting raised temperatures which might indicate a COVID-19-related fever has seen them become increasingly applied to a broader market in the past 18 months. Not only are these cameras now more accessible, but they have also advanced from a technical perspective. Modern thermal cameras now offer a more accurate thermal resolution, longer detection ranges, ONVIF compliance and edge-based analytics for the benefit of VMS solutions. They are also a useful technology for solving visibility challenges in complete darkness. Radar Radar is a technology that’s increasingly being used in physical perimeter security applications. Capable of conducting 360-degree scans of a property on a continual basis every couple of seconds, it is an extremely powerful intrusion detection technology. Radars stand up better than other technologies in difficult conditions such as smoke and fog. When paired with other sensors, false alarms can also be reduced in these conditions – something that is a major challenge more broadly. While law enforcement responds to millions of security alarms every year, a study from the United States Department of Justice's Office of Community Oriented Policing Services previously showed that between 94 and 98 percent of these turn out to be false, costing as much as $1.8 billion a year in wasted police time and resources. LiDAR What is LiDAR? LiDAR has been around since the 1960s, with one of LiDAR’s first use cases was being attached to aircraft to emit laser light towards the surface of the earth to provide distance readings. Spurred by its necessity for the coming autonomous driving revolution, today, the application of LiDAR technology has become more widespread. It is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation According to research by Fortune Business Insights, the size of the global LiDAR market is set to surpass $6.7 billion by 2026, a monumental increase on the $1.32 billion spent on LiDAR in 2018. In the security space, LiDAR technology is already proving it carries a string of benefits and upgrades on what is currently available on the video surveillance market. The major upside of LiDAR is that like video, it brings a high level of detail to a physical environment that other sensors simply cannot provide. Pairing Lidar with video, machine learning, AI, and other advanced sensor technologies can help validate alarm accuracy. Indeed, it is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation, that we can expect to become increasingly prevalent soon. Drones Often referred to as unmanned aerial vehicles (UAVs), drones are another technology that is becoming both more accessible and more capable from a security perspective. In sizable areas of land or hard-to-reach critical infrastructure sites, drones can be dispatched instead of security personnel as a means of first response to an intrusion alert. They can also work in tandem with thermal imaging, radar, lidar, and next-generation video surveillance technologies, either incorporating them onboard directly or supporting them in wider, integrated security infrastructures. Developing the Right Multi-Layered Perimeter Security Strategy These are just a handful of some of the more progressive perimeter security-centric technologies on the market today. The challenge for many organisations is knowing which solutions will suit their needs and address the challenges of tomorrow. Take the time to understand what you need to protect. Is it people, data, or assets? Where do you feel your potential vulnerabilities may lie? By assessing your risks, you will better understand potential target areas and address them accordingly. For perimeter security, a multi-layered solution will likely be the most secure approach. From basic needs to the more advanced, there are a broad variety of possible solutions available. Yet taking the time to understand which solutions are the most successful, cost-effective, and relevant to your business will yield the best results.

Steven Kenny, Axis Communications, looks at the benefits of physical access control systems within smart environments, and how knowledge gaps and dated methods can inhibit adoption. Physical security is becoming more dynamic and more interconnected, as it evolves. Today’s modern access control solutions are about so much more than simply opening doors, with digitalisation bringing multiple business benefits, which would simply not be possible using traditional models. Digital transformation While the digital transformation of processes and systems was already well underway, across many industries and sectors, it is the transformation of physical security from a standalone, isolated circuit, to a network-enabled, intelligent security solution that brings many benefits to the smart environment. Yet, with more organisations now looking to bring their physical security provision up to date, there are many considerations that must be addressed to maximise the potential of access control and video surveillance. Not least of which is that connecting physical security devices to a network presents risk, so it is increasingly important for IT teams to play a role in helping to facilitate the secure integration of physical and network technologies, as these two worlds increasingly converge. Improved access control in smart environments These urban constructs are capable of reducing waste, driving efficiencies and optimising resources The smart city offers significant benefits, reflected in the US$ 189 billion that is anticipated to be spent on smart city initiatives globally by 2023. These urban constructs are capable of reducing waste, driving efficiencies, optimising resources and increasing citizen engagement. Technology, which is increasingly being incorporated to protect access points within the smart environment, can take many forms. These range from simple card readers to two factor authentication systems, using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. Frictionless access control During the COVID-19 pandemic, frictionless access control has provided an effective ‘hands free’ means of accessing premises, using methods such as QR code readers and facial recognition as credentials to prove identity. Frictionless access control brings health and safety into the equation, as well as the security of entrances and exits, minimising the risk of infection, by removing the need to touch shared surfaces. Such systems can be customised and scaled to meet precise requirements. Yet, an increasing integration with open technologies and platforms requires collaboration between the worlds of physical security and IT, in order to be successful. Barriers to adoption Traditional suppliers and installers of physical security systems have built up a strong business model around their expertise, service and knowledge. Network connectivity and the IoT (Internet of Things) present a constantly shifting landscape, requiring the traditional physical security vendor to learn the language of IT, of open platforms, IP connectivity and software integration, in order to adapt to market changes and remain relevant. Many are now beginning to realise that connected network-enabled solutions are here to stay Those who cannot adapt, and are simply not ready for this changing market, risk being left behind, as the physical security landscape continues to shift and demand continues to increase. With end users and buyers looking for smarter, more integrated and business-focused solutions from their suppliers, it is clear that only those who are prepared will succeed in this space. Time will not stand still, and many are now beginning to realise that connected network-enabled solutions are here to stay, particularly within smart constructs which rely on such technology by their very nature. The importance of cyber hygiene Connecting any device to a network has a degree of risk, and it is, therefore, imperative that any provider not only understands modern connected technologies, but also the steps necessary to protect corporate networks. Cameras, access control systems and IP audio devices, which have been left unprotected, can potentially become backdoors into a network and used as access points by hackers. These vulnerabilities can be further compromised by the proliferation of connected devices within the Internet of Things (IoT). While the connection of devices to a network brings many advantages, there is greater potential for these devices to be used against the very business or industry they have been employed to protect when vulnerabilities are exploited. Cyber security considerations Cyber security considerations should, therefore, be a key factor in the development and deployment of new security systems. Access control technologies should be manufactured according to recognised cyber security principles, incident reporting and best practices. It is important to acknowledge that the cyber integrity of a system is only as strong as its weakest link and that any potential source of cyber exposure will ultimately impact negatively on a device’s ability to provide the necessary high levels of physical security. The future of access control There is a natural dispensation towards purchasing low-cost solutions There is a natural dispensation towards purchasing low-cost solutions that are perceived as offering the same value as their more expensive equivalents. While some have taken the decision to implement such solutions, in an attempt to unlock the required benefits, while saving their bottom line, the limited lifespan of these technologies puts a heavier cost and reputational burden onto organisations by their association. The future of access control, and of physical security as a whole, will, therefore, be dependent on the willingness of suppliers to implement new designs and new ways of thinking, based around high-quality products, and to influence the installers and others in their supply chains to embrace this new world. Cyber security key to keeping businesses safe In addition, cyber security considerations are absolutely vital for keeping businesses safe. The integration of cyber secure technologies from trusted providers will provide peace of mind around the safety or corporate networks, and integrity of the deployed technologies. As we move forward, access control systems will become data collection points and door controllers will become intelligent I/O devices. QR codes for visitor management and biometric face recognition for frictionless access control will increasingly be managed at the edge, as analytics in a camera or sensor. The future of access control presents an exciting and challenging time for those ready to accept it, to secure it and to help shape it, offering a true opportunity to innovate for a smarter, safer world.

A new generation of video cameras is poised to boost capabilities dramatically at the edge of the IP network, including more powerful artificial intelligence (AI) and higher resolutions, and paving the way for new applications that would have previously been too expensive or complex. Technologies at the heart of the coming new generation of video cameras are Ambarella’s newest systems on chips (SoCs). Ambarella’s CV5S and CV52S product families are bringing a new level of on-camera AI performance and integration to multi-imager and single-imager IP cameras. Both of these SoCs are manufactured in the ‘5 nm’ manufacturing process, bringing performance improvements and power savings, compared to the previous generation of SoCs manufactured at ‘10nm’. CV5S and CV52S AI-powered SoCs The CV5S, designed for multi-imager cameras, is able to process, encode and perform advanced AI on up to four imagers at 4Kp30 resolution, simultaneously and at less than 5 watts. This enables multi-headed camera designs with up to four 4K imagers looking at different portions of a scene, as well as very high-resolution, single-imager cameras of up to 32 MP resolution and beyond. The CV52S, designed for single-imager cameras with very powerful onboard AI, is the next-generation of the company’s successful CV22S mainstream 4K camera AI chip. This new SoC family quadruples the AI processing performance, while keeping the same low power consumption of less than 3 watts for 4Kp60 encoding with advanced AI processing. Faster and ubiquitous AI capabilities Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions" “Security system designers desire higher resolutions, increasing channel counts, and ever faster and more ubiquitous AI capabilities,” explains John Lorenz, Senior Technology and Market Analyst, Computing, at Yole Développement (Yole), a French market research firm. John Lorenz adds, “Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions for meeting the growing demands of the security IC (integrated circuit) sector, which our latest report forecasts to exceed US$ 4 billion by 2025, with two-thirds of that being chips with AI capabilities.” Edge AI vision processors Ambarella’s new CV5S and CV52S edge AI vision processors enable new classes of cameras that would not have been possible in the past, with a single SoC architecture. For example, implementing a 4x 4K multi-imager with AI would have traditionally required at least two SoCs (at least one for encoding and one for AI), and the overall power consumption would have made those designs bulky and prohibitively expensive. By reducing the number of required SoCs, the CV5S enables advanced camera designs such as AI-enabled 4x 4K imagers at price points much lower than would have previously been possible. “What we are usually trying to do with our SoCs is to keep the price points similar to the previous generations, given that camera retail prices tend to be fairly fixed,” said Jerome Gigot, Ambarella's Senior Director of Marketing. 4K multi-imager cameras “However, higher-end 4K multi-imager cameras tend to retail for thousands of dollars, and so even though there will be a small premium on the SoC for the 2X improvement in performance, this will not make a significant impact to the final MSRP of the camera,” adds Jerome Gigot. In addition, the overall system cost might go down, Gigot notes, compared to what could be built today because there is no longer a need for external chips to perform AI, or extra components for power dissipation. The new chips will be available in the second half of 2021, and it typically takes about 12 to 18 months for Ambarella’s customers (camera manufacturers) to produce final cameras. Therefore, the first cameras, based on these new SoCs, should hit the market sometime in the second half of 2022. Reference boards for camera manufacturers The software on these new SoCs is an evolution of our unified Linux SDK" As with Ambarella’s previous generations of edge AI vision SoCs for security, the company will make available reference boards to camera manufacturers soon, allowing them to develop their cameras based on the new CV5S and CV52S SoC families. “The software on these new SoCs is an evolution of our unified Linux SDK that is already available on our previous generations SoCs, which makes the transition easy for our customers,” said Jerome Gigot. Better crime detection Detecting criminals in a crowd, using face recognition and/or licence plate recognition, has been a daunting challenge for security, and one the new chips will help to address. “Actually, these applications are one of the main reasons why Ambarella is introducing these two new SoC families,” said Jerome Gigot. Typically, resolutions of 4K and higher have been a smaller portion of the security market, given that they came at a premium price tag for the high-end optics, image sensor and SoC. Also, the cost and extra bandwidth of storing and streaming 4K video were not always worth it for the benefit of just viewing video at higher resolution. 4K AI processing on-camera The advent of on-camera AI at 4K changes the paradigm. By enabling 4K AI processing on-camera, smaller objects at longer distances can now be detected and analysed without having to go to a server, and with much higher detail and accuracy compared to what can be done on a 2 MP or 5 MP cameras. This means that fewer false alarms will be generated, and each camera will now be able to cover a longer distance and wider area, offering more meaningful insights without necessarily having to stream and store that 4K video to a back-end server. “This is valuable, for example, for traffic cameras mounted on top of high poles, which need to be able to see very far out and identify cars and licence plates that are hundreds of meters away,” said Jerome Gigot. The advent of on-camera AI at 4K changes the paradigm Enhanced video analytics and wider coverage “Ambarella’s new CV5S and CV52S SoCs truly allow the industry to take advantage of higher resolution on-camera for better analytics and wider coverage, but without all the costs typically incurred by having to stream high-quality 4K video out 24/7 to a remote server for offline analytics,” said Jerome Gigot. He adds, “So, next-generation cameras will now be able to identify more criminals, faces and licence plates, at longer distances, for an overall lower cost and with faster response times by doing it all locally on-camera.” Deployment in retail applications Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once Retail applications are another big selling point. Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once (e.g., in a mall), to provide not only security features, but also other business analytics, such as foot traffic and occupancy maps that can be used later to improve product placement. The higher resolution and higher AI performance, enabled by the new Ambarella SoCs, provide a leap forward in addressing those scenarios. In a store setup, a ceiling-mounted camera with four 4K imagers can simultaneously look at the cashier line on one side of the store, sending alerts when a line is getting too long and a new cashier needs to be deployed, while at the same time looking at the entrance on the other side of the store, to count the people coming in and out. This leaves two additional 4K imagers for monitoring specific product aisles and generating real-time business analytics. Use in cashier-less stores Another retail application is a cashier-less store. Here, a CV5S or CV52S-based camera mounted on the ceiling will have enough resolution and AI performance to track goods, while the customer grabs them and puts them in their cart, as well as to automatically track which customer is purchasing which item. In a warehouse scenario, items and boxes moving across the floor could also be followed locally, on a single ceiling-mounted camera that covers a wide area of the warehouse. Additionally, these items and boxes could be tracked across the different imagers in a multi-headed camera setup, without the video having to be sent to a server to perform the tracking. Updating on-camera AI networks Another feature of Ambarella’s SoCs is that their on-camera AI networks can be updated on-the-fly, without having to stop the video recording and without losing any video frames. So, for example in the case of a search for a missing vehicle, the characteristics of that missing vehicle (make, model, colour, licence plate) can be sent to a cluster of cameras in the general area, where the vehicle is thought to be missing, and all those cameras can be automatically updated to run a live search on that specific vehicle. If any of the cameras gets a match, a remote operator can be notified and receive a picture, or even a live video feed of the scene. Efficient traffic management With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself Relating to traffic congestion, most big cities have thousands of intersections that they need to monitor and manage. Trying to do this from one central location is costly and difficult, as there is so much video data to process and analyse, in order to make those traffic decisions (to control the traffic lights, reverse lanes, etc.). With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself. The camera would then take actions autonomously (for example, adjust traffic-light timing) and only report a status update to the main traffic control centre. So now, instead of having one central location trying to manage 1,000 intersections, a city can have 1,000 smart AI cameras, each managing its own location and providing updates and metadata to a central server. Superior privacy Privacy is always a concern with video. In this case, doing AI on-camera is inherently more private than streaming the video to a server for analysis. Less data transmission means fewer points of entry for a hacker trying to access the video. On Ambarella’s CV5S and CV52S SoCs, the video can be analysed locally and then discarded, with just a signature or metadata of the face being used to find a match. No actual video needs to be stored or transmitted, which ensures total privacy. In addition, the chips contain a very secure hardware cyber security block, including OTP memory, Arm TrustZones, DRAM scrambling and I/O virtualisation. This makes it very difficult for a hacker to replace the firmware on the camera, providing another level of security and privacy at the system level. Privacy Masking Another privacy feature is the concept of privacy masking. This feature enables portions of the video (say a door or a window) to be blocked out, before being encoded in the video stream. The blocked portions of the scene are not present in the recorded video, thus providing a privacy option for cameras that are facing private areas. “With on-camera AI, each device becomes its own smart endpoint, and can be reconfigured at will to serve the specific physical security needs of its installation,” said Jerome Gigot, adding “The possibilities are endless, and our mission as an SoC maker is really to provide a powerful and easy-to-use platform, complete with computer-vision tools, that enable our customers and their partners to easily deploy their own AI software on-camera.” Physical security in parking lots With a CV5S or CV52S AI-enabled camera, the camera will be able to cover a much wider portion of the parking lot One example is physical security in a parking lot. A camera today might be used to just record part of the parking lot, so that an operator can go back and look at the video if a car were broken into or some other incident occurred. With a CV5S or CV52S AI-enabled camera, first of all, the camera will be able to cover a much wider portion of the parking lot. Additionally, it will be able to detect the licence plates of all the cars going in and out, to automatically bill the owners. If there is a special event, the camera can be reprogrammed to identify VIP vehicles and automatically redirect them to the VIP portion of the lot, while reporting to the entrance station or sign how many parking spots are available. It can even tell the cars approaching the lot where to go. Advantages of using edge AI vision SoCs Jerome Gigot said, “The possibilities are endless and they span across many verticals. The market is primed to embrace these new capabilities. Recent advances in edge AI vision SoCs have brought about a period of change in the physical security space. Companies that would have, historically, only provided security cameras, are now getting into adjacent verticals such as smart retail, smart cities and smart buildings.” He adds, “These changes are providing a great opportunity for all the camera makers and software providers to really differentiate themselves by providing full systems that offer a new level of insights and efficiencies to, not only the physical security manager, but now also the store owner and the building manager.” He adds, “All of these new applications are extremely healthy for the industry, as they are growing the available market for cameras, while also increasing their value and the economies of scale they can provide. Ambarella is looking forward to seeing all the innovative products that our customers will build with this new generation of SoCs.”

When 150,000 video surveillance cameras get hacked, it’s big news. Even if the main reason for the hack was to make a point. Even if the major consequence is bad publicity for a video company (and, by extension, the entire video surveillance industry). The target of the hack was Silicon Valley startup Verkada, which has collected a massive trove of security-camera data from its 150,000 surveillance cameras inside hospitals, companies, police departments, prisons and schools. Previously, Verkada has been known for an aggressive sales approach and its intent to disrupt the traditional video market. The data breach was accomplished by an international hacker collective and was first reported by Bloomberg. The reported reasons for the hack were “lots of curiosity, fighting for freedom of information and against intellectual property, a huge dose of anti-capitalism, a hint of anarchism – and it’s also just too much fun not to do it,” according to Bloomberg. Tesla amongst those impacted The “fun” included access to a video showing the inside of a Florida hospital, where eight hospital staffers tackled a man and pinned him to the bed. Inside a Massachusetts police station, officers are seen questioning a man in handcuffsA view inside a Tesla warehouse in Shanghai, China, showed workers on an assembly line. Inside a Massachusetts police station, officers are seen questioning a man in handcuffs. There are even views from Verkada security cameras inside Sandy Hook Elementary School in Connecticut, where a gunman killed more than 20 people in 2012. In a “security update” statement, Verkada reports: “Our internal security experts are actively investigating the matter. Out of an abundance of caution, we have implemented additional security measures to restrict account access and further protect our customers.” Hacking was possible due to built-in feature The hacker group was able to obtain “root” access on the cameras, meaning they could use the cameras to execute their own code, reports Bloomberg. Obtaining this degree of access to the camera did not require any additional hackingUsing that access, they could pivot and obtain access to the broader corporate network of Verkada’s customers or hijack the cameras and use them as a platform to launch future hacks, the hackers told Bloomberg. Obtaining this degree of access to the camera did not require any additional hacking, as it was a built-in feature. Elisa Costante, VP of research for cybersecurity firm Forescout, calls the Verkada security camera hack "shocking." "Connected cameras are supposed to provide an additional layer of security to organisations that install them,” she says. “Yet, as the Verkada security camera breach has shown, the exact opposite is often true. [It is worrisome that] the attack wasn't even very sophisticated and didn't involve exploiting a known or unknown vulnerability. The bad actors simply used valid credentials to access the data stored on a cloud server.” Super Admin account had access to all cameras Hackers gained access to Verkada through a “Super Admin” account, allowing them to peer into the cameras of all of its customers. They found a username and password for an administrator account publicly exposed on the internet, according to Bloomberg. The hackers lost access to the video feeds and archives after Bloomberg contacted Verkada.Hackers lost access to the video feeds and archives after Bloomberg contacted Verkada The results could have been worse, says Costante. "In this case, the bad actors have seemingly only resorted to viewing the footage these cameras have captured. But they are likely able to cause a lot more damage if they choose to do so, as our own research team has discovered. We were able to intercept, record and replace real-time footage from smart cameras by exploiting unencrypted video streaming protocols and performing a man-in-the-middle attack. This effectively gives criminals a virtual invisibility cloak to physically access premises and wreak havoc in the real world.” Impact on broader video surveillance industry The impact of a well-publicised cyber-attack on the broader video surveillance industry is also a concern. “As an industry, and as manufacturers in physical security, we cannot take these hacks lightly,” says Christian Morin, CSO & Vice-President of Integrations & Cloud Services, Genetec. “The potential broad-reaching impact of these hacks on physical security systems, including providing a beachhead to facilitate lateral movement onto networks, resulting in data and privacy breaches or access to critical assets and infrastructure, cannot be overstated. It is our responsibility and duty to users of our technology to prioritise data privacy and cybersecurity in the development, distribution, and deployment of video surveillance systems.” Widespread government and healthcare use The Verkada cameras are in widespread use within government and healthcare, which are by far the company’s most dominant verticals. Lesser verticals for them are manufacturing, financial and retail.The Verkada website pledges to take privacy seriously Verkada’s line of hybrid cloud security cameras combines edge-based processing with the capabilities of cloud computing. Cameras analyse events in real-time, while simultaneously leveraging computer vision technology for insights that bring speed and efficiency to incidents and investigations. Command, Verakda’s centralised web-based platform, provides users with access to footage they need. Motion detection, people analytics, and vehicle analytics enable searches across an organisation to find relevant footage. The Verkada website pledges to take privacy seriously: “We are passionate about developing products that enhance the security and privacy of organisations and individuals. We believe that well-built, user-friendly systems make it easier to manage and secure physical environments in ways that respect the privacy of individuals while simultaneously keeping them safe.”

The cloud is here to stay. Its resilience and ability to connect the world during during the COVID-19 pandemic has proved its worth, even to the uninitiated who have now witnessed first-hand the value of connected systems. Video and access control as a service provides a flexible and fluid security and business solution to meet the demands of a rapidly evolving industry, where the changing threat landscape means investing in the cloud is an investment towards success. This article will look back at our articles in 2020 about the growing popularity of cloud solutions for physical security, with links to the original content. Product offering While most people agree on the definition of “cloud,” there are several points about the terminology that may require clarification. Private cloud or public cloud? VSaaS or unlimited storage for video? Beyond the basics, the terms become foggy, reflecting a variety of notions about how cloud services fit into the broader physical security marketplace. As cloud usage becomes more popular, it’s important that marketers be precise in their terminology, and that integrators and end users be diligent in understanding the specifics of available product offerings. Different meanings “The cloud has many different possible connotations, depending on the context,” says Yu Hao Lin of Rasilient Systems, one of our Expert Roundtable panelists. For example, corporate CIOs will more likely understand the cloud to be a private cloud platform. As such, the public cloud is a ubiquitous term while the private cloud is more specified. Cloud system security Security of cloud systems is an ongoing discussion in the industry, especially how cloud system cybersecurity compares to that of on-premise systems. Our Expert Panel Roundtable weighed in on this question. “While both kinds of security systems serve their purpose, it can be argued that the streamlined updates that are commonplace with cloud-based solutions may put them at more of an advantage when it comes to data security,” says panelist Eric Widlitz of Vanderbilt Industries. “Also, most reputable cloud-based solutions are running in secured data centers by companies such as Google, Microsoft or Amazon, so you also get to take advantage of all the security layers they have protecting your data.” Hybrid cloud video security solution A growing list of cloud players reinforces the importance of the cloud in the future of physical security There are several relatively new companies pushing cloud in a big way. Verkada is fast-growing company currently currently focusing to deliver an all-in-one hybrid cloud video security solution powered by edge processing inside the camera. The growing list of cloud players reinforces the importance of the cloud in the future of physical security. Combining AI and cloud video One company investing in the cloud is Eagle Eye Networks, which has raised $40 million of Series E funding from venture capital firm Accel to finance the realisation of their vision to combine AI and cloud video. The money will allow Eagle Eye to continue its steep growth curve and leverage AI on its true cloud platform to reshape video surveillance. “The investment will make video surveillance smarter and safer for end-users,” says Ken Francis, President. Eagle Eye offers an application programming interface (API) to enable the integration of best-in-breed third-party AI and analytics systems to leverage the video. Eagle Eye is also investing in its own AI development and hiring additional development and customer service personnel. Hirsch Velocity Cirrus and MobilisID Identiv introduced the Hirsch Velocity Cirrus cloud-based Access Control as a Service (ACaaS) solution and MobilisID smart mobile physical access control solution. Hirsch Velocity Cirrus is an optimal solution for both end-users and integrators, with lower upfront costs, reduced maintenance, enhanced portability, and the future-proof assurance of automatic security updates and feature sets.  MobilisID is a smart mobile physical access control solution that uses Bluetooth and capacitive technologies to allow frictionless access to a controlled environment without the need to present a credential. Advantages and disadvantages Advantages of cloud-based physical security technologies are many, when supporting staff  The advantages of cloud-based physical security technologies are many, and have wide-ranging applications for all areas of the transport sector; across stations, transport hubs and vehicles. When used to support staff and complement existing processes, such systems can prove invaluable for transport professionals in helping to create a safer working environment, promoting confidence among personnel and passengers, and assuring passengers who are fearful about the current pandemic that all possible precautions are being taken during their journey. 5G supporting cloud-based applications 5G is the first communication environment that is cloud-native. As such, such, 5G networks will support cloud-based applications in a way that 4G, 3G and 2G can’t support. For instance, sensors (e.g. in a manufacturing plant) often have small internal storage and rely on synced devices (e.g. gateways) to interact with the cloud. Soon, these sensors will be able to work more efficiently, interacting with the cloud via the ultra-low latency and the edge computing capabilities supported by 5G networks. Increasing use of IoT Unlike current IoT services that make performance trade-offs to get the best from these existing wireless technologies, 5G networks will be designed to bring the high levels of performance needed for the increasing use of IoT. It will enable a perceived fully ubiquitous connected world, with the boosted capacity offered by 5G networks transferring exponentially more data at a much quicker rate.

The nerve centre at Miami International Airport (MIA) is its Airport Operations Center (AOC), which operates around the clock, monitoring activity, responding to safety and security incidents, disseminating information and responding to requests from stakeholders throughout the airport. Incident logging at the AOC An essential daily task for the AOC team is incident logging, with approximately 70 detailed logs being created each day, and that number is set to rise, as a result of internal process changes within the department. Rupen Philloura is the Director of Terminal Operations & AOC at Miami International Airport and he explains, “The MLS logging system was a 25-year-old custom-built application. It was familiar for our operators to use, but it was unwieldy, unreliable, and inefficient. With logging being such a critical and growing aspect of our day-today operations, we needed to upgrade to a state-of-the-art unified platform.” Situator enterprise incident management system The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify, a company whose solutions are trusted by airports around the world. Miami itself was already working with the company, using its NiceVision video management system (VMS) and analytics solutions across its highly distributed video surveillance system. Currently, the AOC has six Situator-powered stations from which operators monitor the airports Honeywell/EBI fire alarm and Matrix access control systems, as well as its extensive surveillance camera network. Dynamic form functionality Rupen Philloura describes the process, stating “When an alert is raised, the operator must follow a strict set of procedures for that specific event, this might simply be resetting an alarm remotely, or the dispatch of maintenance personnel. Incidents and subsequent actions need to be accurately documented for regulatory compliance purposes, but also to help us to learn and improve how we deal with incidents and events.” The need to manually enter all details has been replaced by the dynamic form functionality within Situator. It automatically populates and logs specific information relating to that incident, saving operators valuable time, and ensuring every log is of a consistently high standard. End-to-end accounts and improved logging Rupen Philloura further stated, “Together with the input of the operator, we are assured that the logs we generate and store are comprehensive end-to-end accounts, which can be quickly and reliably searched, retrieved and reviewed.” The improved logging has also had a noticeable impact on business continuity and operational efficiency, as well as providing an additional layer of protection to the airport from a regulatory standpoint. With the AOC operating a three-shift pattern, it is vitally important that change overs can be completed swiftly and nothing is overlooked. Rupen Philloura adds, “When the next shift logs on to Situator they have instant situational awareness, there is no lag in productivity. They can see what has happened and what requires their immediate attention. During their shift they no longer need to repeatedly log into multiple systems to access information. It is all there on the screen at their station.” Reduced response time to incidents The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform Situator has also reduced the response time to incidents, such as door alarms, as well as access requests from tenants and airport employees, by automating the interaction with the Matrix system. With the old MLS system, both use cases needed to be handled manually. The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform, with higher levels of task automation, ad-hoc forms and reporting, as well as integration with airport-specific and non-specific subsystems (made easier by the API driven Situator), such as its access control system and surveillance cameras. Support for facilities management It is also evaluating its ability to support the facilities management team in ensuring the statutory maintenance of its extensive network of elevators and moving walkways. Mike Bryant is Computer Services’ Sr. Manager at Miami-Dade Aviation Department and he has been impressed not only by the reliability that the web-based Situator is providing, (demonstrated by a drop in support calls from the AOC since the implementation), but also its future potential. Enhanced Airport safety and security Mike Bryant said, “With Situator, we have a platform that we can evolve to positively impact the operations, maintenance, compliance, safety and security throughout our airport. It has opened up possibilities to integrate systems, solve problems and make improvements, without needing to make further investments in standalone solutions.” Rupen Philloura concludes, “Every airport needs a robust, reliable and easy to use logging solution and for MIA it is one of the greatest strengths of Situator. It gives us complete situational awareness regarding when and how an event transpired, who responded, how, and the result. This insight improves our decision-making and feeds a continual cycle of improvement.”

Congress Rental Network Partner, Smart Choice Audiovisuais (Smart Choice), has installed a large Dicentis conferencing and interpretation system from Bosch Security Systems GmbH, at the Centro Cultural de Belém, the Portuguese EU Presidency Headquarters, situated in Lisbon, Portugal. A total of 70 Dicentis and 50 Dicentis Wireless Discussion devices with touchscreens provide the main input. Dicentis Wireless Discussion devices The solution can be used to deliver in-person meetings at the venue, as well as remote and hybrid meetings, so as to overcome the challenges presented by the COVID-19 pandemic. The core of the discussion and interpretation system is identical across all three of the rooms – the main plenary hall, a smaller meeting room and a press room – only varying in the number of discussion devices. “One of the requests from the EU presidency was to have the latest interpretation equipment – the latest models and the most up-to-date technology,” explains Patricia Barbosa, from the Marketing Department of Smart Choice. Bosch’s discussion and interpretation system We have always invested a lot in having modern equipment, so we were the best equipped for the job" Patricia adds, “We have always invested a lot in having modern equipment, so we were the best equipped for the job. Added to that, our CEO Manuel Lopes has been involved in all the previous Presidencies that took place in Portugal and Spain and we have a history of delivering big events with complex logistics. We offered quality and trusted service and very good technicians who have the latest Bosch certifications.” The solution also needed to be able to connect to external streaming platforms to allow remote meetings to include participants that were not able to travel to Portugal. The wired units make up the main systems in the three rooms while the wireless solution adds flexibility when required. Dicentis Interpreter desks with video output In addition to this, simultaneous interpretation is catered for by 20 interpretation booths, featuring the ISO 20109 compliant Dicentis Interpreter desks with video output. With the Dicentis System server acting as the brain of the system, remote participants can be connected into the meeting thanks to the Omneo2Dante Gateway. This Dante gateway allows for audio distribution to various streaming platforms, such as Zoom and WebEx, as well as floor distribution between rooms for socially distanced meetings. In addition to the on-site equipment, six remote booths have been created to function as an interpretation hub away from the Presidency HQ. Communications hub Instead of interpreters travelling with delegations to Presidency meetings in different cities, or asking them to use a standard office set up that they could have at home, this hub provides them with high-quality language-feeds, with the Dicentis Interpreter desks located at the Smart Choice office buildings. As such, interpretation can continue for meetings away from the Lisbon HQ as if the translators were there in person.

When Care Protect wanted to upscale its operations in healthcare safety and monitoring services to a large private provider, it turned to Hikvision’s HikCentral video management software, in combination with offsite cloud video storage from Manything Pro. Care Protect is an innovative organisation. It was created to promote excellent, sustainable and consistent care delivery in health and social care settings. That innovation is reflected in the way the company integrates technology into the very heart of its care provision services. It uses the latest camera and audio technology, alongside the latest secure cloud-based video storage services, with a team of health and social care professionals reviewing and assessing around the clock. Social care environments Because of this diligence in monitoring, high levels of independent scrutiny can be guaranteed. The result is that through this transparency, reassurance is available for residents and their families, knowing that vulnerable adults and children are better safeguarded and protected. In all cases, system use is with the prior consent of residents and relatives or next of kin only. Care Protect was established to help address public concerns over incidents of poor care or malpractice Care Protect’s independent monitors are very well qualified, with years of relevant health and social care experience, together with all necessary Disclosure and Barring Service (DBS) checks and Security Industry Authority (SIA) licencing. Collectively they offer a high level of sector knowledge and expertise essential to assist and advise those with responsibility for safeguarding and quality and clinical governance. One of the key reasons that Care Protect was established to help address public concerns over incidents of poor care or malpractice in health and social care environments, some of which have seen wide media coverage. Private healthcare provider As a result, sound and motion detection alarms and infrared filming is utilised so immediate alerts can be raised if an incident is seen or heard or there is a connectivity or maintenance issue. Video recordings also include the use of privacy settings to block any agreed zones or areas of view as required. With video footage playing such a crucial role in Care Protect’s service, it is of pivotal importance that the system in place to manage the viewing of that video is stable, reliable and effective. One of Care Protect’s clients is a large private healthcare provider, for which Care Protect monitors bedrooms and communal areas of child and adult wards in hospitals nationwide throughout England. Care Protect also monitors elderly care homes for several different providers. Offsite video storage Care Protect also monitors elderly care homes for several different providers Care Protect’s IT & Systems Director, Andy Johnson, said Care Protect Directors have a background in the care industry, which has informed the monitoring system the company utilises. “We’ve developed a system based on the reviewing of recorded footage by social workers and nurses to advise, initially, on the quality of practice,” Johnson explains. “The contract with the large private healthcare company saw our operation change to caring for patients who pose a high risk to themselves for self-harm. Because of the importance of this monitoring in ensuring the patients’ wellbeing, it was critical that we were able to efficiently manage that video, both in terms of live monitoring and offsite video storage.” Cloud video storage The new focus required an upscaling of Care Protect’s operational office in Belfast (the company’s head office is in Yarm, Cleveland). A key element of this upscaling was the use of Hikvision’s HikCentral video management software, which needed to be able to deliver high quality images to a Samsung multi-screen video wall for real-time monitoring. Resident and patient rights to privacy remain at the core of Care Protect’s operations Video management via HikCentral at Belfast is critical, as is the offsite cloud video storage provided by Manything Pro, as Care Protect is careful to ensure there is no local recording of video onsite at the customer’s facilities so that it cannot be tampered with. Resident and patient rights to privacy remain at the core of Care Protect’s operations, and they ensure they comply with and exceed all relevant legislation and guidelines, including the Data Privacy Act and Surveillance Camera Code of Practice. Intelligent surveillance platform HikCentral is a comprehensive, intelligent surveillance platform. The newly improved HikCentral delivers data and intelligence via a pre-installed VMS on standard, off-the-shelf servers, and contains advanced functions including advanced live view and playback, thermal imaging, queue detection, low bandwidth adaptability, video linkage with access control, enhanced alarm management and smart wall operation – as in use at Care Protect. HikCentral manages the cameras, the smart wall monitors, and the video decoders that drive the images to the multiple screens in the Belfast hub. These screens cover 21 separate hospital sites for Care Protect’s private health provider customer. “One of the key features of HikCentral for us was the new smart wall functionality,” Johnson says, “Allowing us to manage multiple screens from the one place, rather than having software to run an application to then put it on the screens.” Network mini domes We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor" Care Protect also makes good use of HikCentral’s Smart Maps function. “We use Smart Maps within HikCentral for interactive floor plans for the hospitals we monitor,” Johnson explains. “We have a selection of the communal cameras live on the maps, and our reviewers can click into the relevant area and get an overview without having to further interrogate those floor plans.” The appeal of this VMS, he says, was down to both the newly mature and advanced functions of the latest version of HikCentral, as well as its very competitive pricing compared to its rivals. Care Protect uses 500 HikCentral licences and a variety of Hikvision cameras are deployed across the customer’s facilities, predominantly unobtrusive 4MP and 6MP high resolution network mini domes. Hikvision Smart functionality on those cameras also proves extremely useful, Johnson says. Smart camera functions “The use of Hikvision Smart events on the cameras helps our reviewers to know how many people are in a room or a designated zone at a particular time,” he says. “These sorts of Smart features can greatly assist our reviewers, allowing us to be more efficient and effective in responding to the needs of patients.” Those in-built Smart camera functions are complemented by the use of audio analytics Those in-built Smart camera functions are complemented by the use of audio analytics. In some cases this audio software is used to trigger cameras so that potential incidents can be automatically viewed and assessed by a Care Protect reviewer. The results of utilising this technology, according to Johnson, have been highly successful. “We have been able to upscale our operation to 27 screens, to accommodate 21 hospital sites for our biggest customer, to great satisfaction from their end as it is safeguarding the vulnerable patients that they care for,” he says. Poor network conditions In addition to monitoring the live streams for certain hospitals, Care Protect’s independent monitors are tasked with reviewing all recorded video to ensure that the quality of care provided meets the required standards. For this they utilise the services of Hikvision cloud video technology partner, Manything Pro. Care Protect have almost 3,000 cameras recording video to the Manything Pro platform. All video is stored offsite in the secure Manything Pro cloud and can be accessed via the Manything Pro app and website. Manything Pro software runs on Hikvision cameras and is constantly monitoring the bandwidth conditions on each site. If necessary, the software will dynamically adjust the video bit rate to ensure recorded events are sent to the cloud even in poor network conditions. “We use Manything Pro for our cloud storage, so any recorded footage goes up to them, and we review through their website,” he says. “Some providers that we work with aren’t part of the live streaming through HikCentral in our Belfast monitoring centre. For these sites we also use the Manything Pro app and website to view the camera live streams.”

SAFR from RealNetworks, Inc., a pioneer in high accuracy, low bias facial recognition, announces a collaboration with Dains, a Korean company that specialises in unmanned people and asset counting solutions. As part of the collaboration, SAFR is providing its AI-based computer vision technology to increase the accuracy of people counting to prevent duplicates of customers and employees. The combined solution was recently deployed at the National Memorial Hall of the Korean War Abductees in Paju, Gyeonggi-do. Unmanned counting system Since there is no entrance fee for the memorial, accurate statistics on the number of unique visitors were required. Dains developed an unmanned counting system with a feature to prevent counting duplication by utilising SAFR's face recognition technology. Using SAFR facial recognition, the system can ignore multiple re-entries from visitors With ceiling-mounted camera counting systems, it is difficult to avoid duplicate counts when the same person enters or exits the premises multiple times. Employees entering and exiting would also skew count accuracy. Using SAFR facial recognition, the system can ignore multiple re-entries from visitors while opted-in staff can be removed from the total count entirely. Ceiling-mounted cameras Ceiling-mounted cameras can rarely be used to identify individuals due to their limited field of view. SAFR facial recognition enables cameras to be installed at standard surveillance mounting heights so as to reliably capture individuals and events. Dains plans to expand the unmanned counting product using SAFR's face recognition technology to additional markets. It also plans to offer options for analysing visitor gender and age, enhanced employee attendance management, and access control.

Hanwha Techwin a global supplier of IP and analog video surveillance solutions announced that We-Ko-Pa Casino Resort has selected Hanwha cameras for its new state-of-the-art video surveillance system. First established as a bingo-hall style building by the Fort McDowell Yavapai Nation in the early 1990s, the facility received approval to be revamped into a fully-fledged gaming facility in 2017. To ensure the safety of staff and visitors, this also included a new video surveillance system. Quality cameras When it came time to build the new facility, the Tribal Regulatory Agency, having learned from its earlier attempts, knew they had to find a vendor that wouldn’t let them down. Explains Lee Brown, Lead Surveillance Technician for the Fort McDowell Tribal Regulatory Agency, “We were looking for a manufacturer that had a variety of camera offerings to give us what we wanted and that also had a good reputation for quality.” They found what they were looking for with Hanwha Techwin. Camera coverage The cameras available from Hanwha Techwin enabled them to choose the right camera for every situation The number of cameras available from Hanwha Techwin was a key differentiator for the We-Ko-Pa Resort as it enabled them to choose the right camera for every situation. The range of options was especially important when it came time to design camera coverage for the slot floor in the new facility. This area proved to be challenging in part because it was designed to be flexible and modular. The new design allows the Casino to be dynamic in terms of where they place machines. The challenge then was how to ensure coverage of every machine even as they move around daily. Flexible 4k cameras They initially considered attaching cameras to the ‘cloud’ ceiling so that they could be moved as the configuration changed. But, because it floats below a concrete ceiling, this was not possible. The Casino decided instead to use the higher resolution P series 4K cameras and place them strategically throughout the space. Says Brown, “We had to give very careful consideration to where we placed our cameras. We wanted high quality and flexibility to avoid having to reconfigure and reinstall cameras all the time. The image quality with the Hanwha Techwin cameras gave us the edge we needed to work within our ceiling constraints.” WDR technology The new Casino has over 800 Hanwha Techwin cameras, including the XNV-8080R, PNV-9080R, and PNF-9010R models The new Casino has over 800 Hanwha Techwin cameras, including the XNV-8080R, PNV-9080R, and PNF-9010R models. According to Brown, their favorite feature is the quality they deliver at low bitrates. He says, “The majority of our cameras face intense and volatile lighting changes against a backdrop of complex scenery with many moving objects. Hanwha Techwin cameras and their advanced WDR (Wide Dynamic Range) technology can easily be configured to accommodate these conditions without sacrificing quality or producing obnoxious data streams.” Wisenet wave VMS While part of the interest in Hanwha Techwin was based on the build and image quality of the cameras and variety of the offerings, the Casino was also drawn to the Wisenet WAVE VMS (Video Management System). Says Brown, “We were attracted to the WAVE VMS because our virtualised server and client operating systems are 100% Linux based, and the WAVE client and server applications are well supported on Linux. It works exceptionally well with the Hanwha Techwin cameras and other devices, like HDMI encoders and third-party cameras.” Live central monitoring WAVE also helps operators with live monitoring. As part of their daily routines, operators at the Casino have to actively watch a variety of events and occurrences, including deliveries and vendors on site. Says Brown, “The layout system in WAVE makes it easy for us to organise our cameras into groups. So, when an operator follows someone through the Casino, rather than thinking in terms of which camera covers which machine or specific area, they think more in terms of the geography of the location.” Motion detection To reduce the storage requirements for video surveillance footage, they use motion-based high/low recording Every casino must comply with strict retention requirements in part because forensic examination and maintaining a clear chain of custody are extremely important. At the We-Ko-Pa Resort, they have a one-week minimum retention rate with some cameras keeping video for 30 days. Currently, We-Ko-Pa has 500 terabytes (TB) of redundant ZFS-based network storage. To reduce the storage requirements for video surveillance footage, they use motion-based high/low recording. Explains Brown, “We use motion detection to save on storage. If no motion is detected in a frame, the camera is set up to record at very low quality and low frame rate. If the camera detects motion, then the recording automatically shifts to high-quality mode.” Video surveillance system Moving forward, the Casino is excited about future possibilities for their system, including people counting and using their WAVE VMS to make data-driven decisions. The Casino and Tribal Regulatory Agency aren’t the only ones who recognise the outstanding features and functionality of their new Hanwha Techwin system. The Arizona Department of Gaming, which provides specific mandates for gaming operators in the state, is also impressed. According to Brown, “We have even received compliments for our video surveillance system from the state inspector who was quite impressed with the image quality and the smoothness of the recordings.”

Exeter Science Park is a business park developed by the Exeter Science Park Company, a partnership between Devon County Council, the University of Exeter, the Exeter City Council, and the East Devon District Council. It is a 26-hectare site located on the outskirts of the city of Exeter next to junction 29 of the M5 motorway. Sustainable solution The site has 2 entry lanes and 3 exit lanes. A vehicle access control solution was required to resolve problems at these entry and exit points. It was necessary to reduce staff involvement in barrier control, relieve congestion at the barriers, and improve reporting data using a sustainable solution that has low maintenance costs. Long-range tag reader Upon approach to the entry barrier, the uPass reader senses the RFID tag Each entry and exit lane has been fitted with a barrier, an HD ANPR camera, and an uPass long-range tag reader. The tag reader is used as the primary method of access control. Staff members will attach their RFID tags to their windscreens. Upon approach to the entry barrier, the uPass reader senses the RFID tag. The uPass Reader passes the information the barrier control, which opens the barrier. The whole process takes approximately 3 seconds. The same procedure is used on the exit barriers. HD ANPR cameras For staff that don’t have RFID tags and visitors, a secondary system using HD ANPR cameras provides access control. This removes the need for any ticket issue/chip coin at entry, avoiding human involvement and resulting in a faster throughput on entry and exit. Further staff and tenants can be added to a limitless categorised white list using the vehicle number plate as the ID. The white list can be used to allow automatic entry of visitors without the driver having to press the intercom button. Benefits Cost-effective and reliable hands-free access control Windscreen tags are read at up to 5 metres Prevents unauthorised vehicle access Allows vehicles to be tracked “The uPass long-range tag reader has allowed a quicker throughput through the barrier, whilst improving security on vehicle access. We are extremely happy with the positive impact the product has had on our client,” said Mustafe Omar, Business Development Manager, Newpark Solutions.

Many of us take critical infrastructure for granted in our everyday lives. We turn on a tap, flip a switch, push a button, and water, light, and heat are all readily available. But it is important to remember that computerised systems manage critical infrastructure facilities, making them vulnerable to cyber-attacks. The recent ransomware attack on the Colonial Pipeline is an example of the new types of threats. In addition, any number of physical attacks is also possibilities. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting critical infrastructure?

Perimeter security is the first line of defence against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?

Security systems are vital to any company. Nowadays, however, they can also provide additional benefits to any enterprise beyond protecting people, assets and facilities. Specifically, systems that were previously focused on security can now be leveraged in new ways to benefit the broader enterprise. When this happens, the security department transitions from a ‘cost centre’ to a repository of data that can benefit the whole company, and even contribute to the bottom line. We asked this week’s Expert Panel Roundtable: How can ‘security’ systems benefit the larger mission of an enterprise?