Ontic and Flashpoint partner on cyber-physical security convergence

Ontic announces strategic integration with Flashpoint to drive cyber and physical security convergence

27 Oct 2021

Ontic, the protective intelligence software innovator digitally transforming how companies actively identify, investigate, assess, watch and manage physical security threats, has announced a strategic integration with Flashpoint, the globally renowned company in actionable threat intelligence, enabling organisations to protect their assets and stakeholders from malicious activity, across the internet.

Rise in cyber and physical threats

“Cyber and physical threats are increasing at exponential rates and because they are more often than not connected, companies need to address them holistically,” said Manish Mehta, the Chief Product Officer, Ontic.

Manish Mehta adds, “Flashpoint is a leader in the cyber security space, and our integration helps our mutual clients break down security data silos, allowing them to gain more visibility into the threat landscape and proactively combat risk.”

Ontic - Flashpoint integration

Insider threats that are difficult to detect are growing in frequency and causing great damage to businesses

Insider threats that are difficult to detect are growing in frequency and causing great damage to businesses. With the integration of Flashpoint Alerting, Ontic’s Fortune 500 and emerging enterprise clients will be able to augment their data, with Ontic’s existing dark web and cyber intelligence, to paint an even fuller picture of potential physical and cyber threats.

As the threat landscape dramatically evolves, companies are focusing on convergence of physical and cyber security operations. This integration will enable the automatic flow of Flashpoint Alerting concerning cyber and dark web-related data, to physical security teams, thereby improving visibility, and the efficiency of security personnel, to act on critical intelligence, in a proactive manner.

Critical threat intelligence for security teams

“The integration of Ontic and Flashpoint provides critical threat intelligence to physical and cyber security teams, so that they can quickly identify and act on harmful threats that can impact an organisation,” said Flashpoint’s Chief Executive Officer (CEO), Josh Lefkowitz.

Josh Lefkowitz adds, “We’re excited to partner with Ontic to provide deeper insights into cyber threats and help corporate security teams protect their largest assets.”

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What change would you like to see in security in 2022?

Here’s a news flash: 2022 will be a pivotal year for the security industry. As we enter the new year, continuing change is a safe prediction for any fast-moving, technology-driven marketplace. Recent history confirms the ability of the security industry to shift and adapt to changing conditions and to provide an ever-expanding menu of technology solutions to make the world a safer place. Given that the new year will bring change, what will that change encompass? More to the point, what should it encompass? We asked this week’s Expert Panel Roundtable: What is the biggest change you would like to see within the security industry in 2022?

2021’s most popular expert panel roundtable discussions

Topics that dominated our website’s Expert Panel Roundtable articles in 2021 included the effects of COVID-19, the benefits of mobile access, the upcoming potential of deep learning, and the future of access control cards. Our website’s Expert Panel Roundtable discussions in 2021 reflected some of the most timely and important topics in the industry. The very most clicked-on Expert Panel Roundtable discussion in 2021 considered the positive and negative effects of COVID-19. The second most popular was trends in perimeter security technology. Smart video solutions Here is a roundup of the Top 10 Expert Panel Roundtable discussions posted in 2021, along with a ‘sound bite’ from each discussion and links back to the full articles. Thanks to everyone who contributed to Expert Panel Roundtable in 2021 (including the quotable panelists named and linked below). The pandemic has impacted security in many ways, some we are just now realising" What are the positive and negative effects of COVID-19 to security? “The pandemic has impacted security in many ways, some we are just now realising. On the negative side, integrators were limited in their ability to access customer locations, posing significant challenges to supporting customers. Innovation was also halted in many sectors – such as AI and edge computing in healthcare. However, the pandemic increased awareness regarding the need for smart solutions that can aid in these types of crises. Smart video solutions have been identified repeatedly in the media as a potential pathway to better customer experience and increased safety.” – Alexander Harlass. Reducing false alarms What are the latest trends in perimeter security technology? “What’s really important in perimeter security is the minimisation of false alarms, not simply the potential detection of what might be an unauthorised person or object. In light of that, many systems now include alarm validation that can confirm an alarm event using a camera. The utilisation of AI-based technologies can further validate the accuracy of the alarm, making it as accurate and precise as possible. I anticipate seeing more cross-technological integrations to reduce false alarms, so that personnel in an alarm center spend as little time as possible in validating an alarm.” – Leo Levit. What will be the biggest security trends in 2021? “2021 will see artificial intelligence (AI) become more mainstream. There will be increased deployment in edge devices, including cameras, thermographic cameras, radar and LIDAR sensors, entry point readers, etc. Additional algorithms will be developed, greatly expanding the use and function as video surveillance transitions from a forensic tool to real-time analytics. This increases the value of these systems and helps create ROI cases for their deployment.” – Tim Brooks. Access control solutions Investments in tools and platforms to drive digital interactions have accelerated" What will be the security industry’s biggest challenge in 2021? “The security industry is traditional in the sense that it relies heavily on face-to-face interaction to do business with customers and partners alike. COVID-19 has put a hold on in-person meetings, trade shows, etc., and this trend is likely to extend throughout 2021. Virtually recreating these personal touchpoints, while cultivating and strengthening internal and external relationships, will continue to be both a challenge and opportunity for the security industry. Investments in tools and platforms to drive digital interactions have accelerated.” – Robert Moore. What are the challenges and benefits of mobile access control? “Mobile access control solutions are an exciting innovation in a market where the day-to-day user experience hasn’t changed much in the last 20 years. One area that has clear benefits and challenges is in improving the user experience. On one hand, physical credentials are expensive and a hassle to administer; however, they work reliably, quickly, and predictably. Mobile credentials are convenient in that everyone already has a smartphone, and you don’t have to admin or carry cards; however, when you’re actually standing at the door they need to work as well or better than physical credentials, or the benefits are lost.” – Brian Lohse. Attacking critical infrastructure What are the security challenges of protecting critical infrastructure? “It seems so often we hear about a new threat or cyber-attack in the news. Because of the rapid growth in technology over the last few years, cybercriminals are getting bolder and discovering new ways to attack critical infrastructure. One of the biggest challenges boils down to the capabilities of the operating security system and whether the organisation is aware of the current risks they face. Because there are so many points of entry for cybercriminals to target within critical infrastructure, it is vital that the security solution be prepared for attacks at every level.” – Charles (Chuck) O’Leary. They are more aware when they make physical contact with doors and interfaces" Which security technologies will be useful in a post-pandemic world? “People have become more sensitised to crowds and personal space. They are more aware when they make physical contact with doors and interfaces. As the pandemic subsides, these habits will likely remain for a majority of people." "Utilising AI-based cameras to accurately monitor the number of people in a room or in a queue will enable staff to take action to improve the customer experience. For example, AI-based analytics can quickly notify security or operations when people are waiting at a door and initiate 2-way audio for touchless access.” – Aaron Saks. Central monitoring station What is the potential of deep learning in physical security and surveillance? “Deep learning, a subset of artificial intelligence, enables networks to train themselves to perform speech, voice, and image recognition tasks." In video surveillance, these networks learn to make predictions through highly repetitive exposure" "In video surveillance, these networks learn to make predictions through highly repetitive exposure to images of humans and vehicles from a camera feed. That ability is ideal for use with drones patrolling perimeters seeking anomalies or in software that significantly reduces the number of false alarms reported to central monitoring station operators. Through use, the software continues improving its accuracy.” – Brian Baker. Valuable audit trail How soon will access control cards become extinct and why? “Access control cards will go the way of the dinosaur, but they still have some life left in them. For the short term, they have plenty of utility in minimum security use cases and leave a valuable audit trail. But for companies that are more technology-centric, particularly those with high value assets, we’re seeing demand for next-generation access control, which includes increased integration with video surveillance systems and professional monitoring services.” – Sean Foley. Which security markets are embracing touchless and contactless systems? “Touchless technology is not a new trend, but contactless systems and transactions have surged since the COVID-19 pandemic. Even after the pandemic is over, it is likely public perception of what is hygienic and acceptable in public spaces will have changed. [We are] seeing an uptick in touchless access control systems in the education and flexible office space markets.” – Brooke Grigsby.

Identity and access management in 2022 - what will the future look like?

As we enter into 2022, there is still a level of uncertainty in place. It’s unclear what the future holds, as companies around the world still contend with the COVID-19 pandemic. Remote working has been encouraged by most organisations and the move to a hybrid working system has become ‘business as usual’, for the majority of businesses. Some have reduced their office space or done away with their locations altogether. Following best security practices With all this change in place, there are problems to deal with. According to research, 32.7% of IT admins say they are concerned about employees using unsecured networks to carry out that work. Alongside this, 74% of IT admins thought that remote work makes it harder for employees to follow best security practices. This need to manage security around remote work is no longer temporary. Instead, companies have to build permanent strategies around remote work and security. The coming year will also create a different landscape for small and mid-sized businesses (SMBs). Here are some key predictions for next year and what to start preparing for in 2022: The reality of SMB spending around security will hit home SMBs had to undertake significant investments to adapt to remote working SMBs had to undertake significant investments to adapt to remote working, especially in comparison to their size. They had to undertake significant digital transformation projects that made it possible to deliver services remotely, during the COVID-19 pandemic. We’ve seen a shift in mindset for these companies, which are now more tech-focused in their approach to problem solving. According to our research, 45% of SMBs plan to increase their spending towards IT services in 2022. Around half of all organisations think their IT budgets are adequate for their needs, while 14.5% of those surveyed believe they will need more, to cover all that needs to be done. Identity management spending to support remote work For others, the COVID-19 pandemic led to over-spending, just to get ahead of things and they will spend in 2022, looking at what they should keep and what they can reduce their spending on. Areas like identity management will stay in place, as companies struggle to support remote work and security, without this in place. However, on-premise IT spending will be reduced or cut, as those solutions are not relevant for the new work model. Services that rely on on-premise IT will be cut or replaced. The device will lead the way for security We rely on our phones to work and to communicate. In 2022, they will become central to how we manage access, to all our assets and locations, IT and physical. When employees can use company devices and their own phones for work, security is more difficult. IT teams have to ensure that they’re prepared for this, by making sure that these devices can be trusted. 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This involves looking at the context that employees will work in and putting together the right management approach for those circumstances. For typical employee behaviour, using two factor authentication might be enough to help them work, without security getting in the way. How enterprises manage, access and store identity data There will also be a shift in how enterprises manage, access, and store that identity data over time For areas where security is more important, additional security policies can be put over the top, to ensure that only the right people have access. A step-up in authentication can be added, based on the sensitivity of resources or risk-based adaptive authentication policies might be needed. There will also be a shift in how enterprises manage, access, and store that identity data over time, so that it aligns more closely with those use cases. Identity management critical to secure assets in 2022 There are bigger conversations taking place around digital identity for citizenship, as more services move online as well. Any moves that take place in this arena will affect how businesses think about their identity management processes too, encouraging them to look at their requirements in more detail. Overall, 2022 will be the year when identity will be critical to how companies keep their assets secure and their employees productive. With employees working remotely and businesses becoming decentralised, identity strategies will have to take the same approach. This will put the emphasis on strong identity management as the starting point for all security planning.

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Axis Communications offer industry viewpoint in response to the Government’s Protect Duty consultation findings

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Fastlane Turnstiles, manufactured by Integrated Design Limited (IDL), have always proven popular in the Middle East due to the elegant design and reliability of the entrance control solutions. But, they don’t just appeal to the region’s desire for elegance. Behind the beautiful exterior, the intelligent technology facilitates seamless third-party integrations and prevents entrance violations like no other. And, at Intersec in January, IDL will unveil new optical technology which adds additional features to their already sophisticated range of entrance control solutions. Access-controlled doorways Visitors to the Fastlane turnstiles stand, S3-E10, will have the opportunity to experience – for the first time – IDL’s new state of the art, anti-climb detection. Also on stand, the wider Glassgate 155 and Glassgate 400 Plus lanes featuring sidegating technology will demonstrate how they detect two people attempting unauthorised side-by-side dual entry. Two familiar favourites – the Door Detective Plus and the Glassgate 150 – will also feature on stand. With ethernet connectivity and POE options, Door Detective Plus reinforces access control systems by monitoring the throughput of open, access-controlled doorways, corridors, and passageways. It ensures that the ‘one person one door access’ rule is met, overcoming the age-old problem of controlling how many people pass through an access-controlled internal doorway, and in which direction. This latest Door Detective Plus now also features IDL’s Sidegating technology. Facial recognition system The Glassgate 150 will also be beautifully integrated with an IDEMIA product Integrated with the VisionPass facial recognition system by IDEMIA – an access control device that uses an advanced optical unit composed of three cameras (2D, 3D, and infrared) and IDEMIA’s facial recognition algorithm – this powerful combination allows a seamless, touch-free entrance control experience. The Glassgate 150 will also be beautifully integrated with an IDEMIA product – the MorphoWave compact. Whereas traditionally a user would present a card to a turnstile mounted card reader, when integrated with the Fastlane Glassgate 150 the MorphoWave™ Compact – with its touchless 3D fingerprint technology – allows authorised users to gain access with a simple wave of the hand. Gaining authorised access Tony Smith, Major Accounts and Marketing Manager at IDL says: “We are pleased to be returning once again to Intersec, one of the major global security shows. This event provides a great opportunity for us to re-engage with our customers in the region and to showcase some of our new products, integrations, and security features too.” “Our touchless integrations have been well received by users in the Middle East due to improved hygiene, as no physical contact is required to gain authorised access through the turnstiles.” If users are planning to visit Intersec, the IDL team will be available to discuss the pedestrian entrance control requirements and the latest industry trends on stand S3-E10.

Security-Net, Inc. announces the return of long-time member, The Protection Bureau, to its membership fold

Security-Net, Inc., a network of renowned security system integrators, is welcoming The Protection Bureau, a long-time member of Security-Net, back to its membership fold. The return of The Protection Bureau comes just a few months after Corbett Technology Solutions, Inc. acquired the Exton, Pennsylvania, based integration firm. Mike Jobrey, the General Manager of The Protection Bureau, has now assumed the role as the member representative for the company. Security-Net member Mike Jobrey said, “The Protection Bureau has a strong cultural alignment and business vision that matches that of Security-Net, and has been a loyal member for over twenty years. We are thrilled to continue this partnership that has driven proven results, since its inception.” Through its multiple geographic locations, The Protection Bureau services the entire Mid-Atlantic area of the United States of America, with offices in Exton, Pennsylvania and South Plainfield, New Jersey, as well as in Richmond, Virginia. The Protection Bureau Founded in 1975, The Protection Bureau has been consistently praised for its expertise, as a security systems integrator Founded in 1975, The Protection Bureau has been consistently praised for its expertise, as a security systems integrator and for its reliable, around-the-clock service. It has been recognised multiple times, as a ‘Top Systems Integrator’, by SDM Magazine. Corbett Technology Solutions, Inc. acquired The Protection Bureau in October 2021. At that time, longtime Security-Net member - J. Matthew Ladd, former President of The Protection Bureau, stepped down from the organisation. “We are pleased to have The Protection Bureau rejoin Security-Net and to be able to leverage the expertise that Mike Jobrey will bring to the group,” said John Krumme, a member of Security-Net and also Chairman and Chief Executive Officer (CEO) of Cam-Dex Security Corp. Wide understanding of dynamic solutions John Krumme adds, “With more than 30 years in the security industry, Jobrey has a keen understanding about dynamic solutions being deployed by systems integrators and the demands of end user customers.” Mike Jobrey said that he looks forward to continuing to share industry best practices that will enhance business for all Security-Net members. In addition, he plans to actively participate in the technical, sales and operational groups, developed by Security-Net, Inc.

Inner Range provides MIFARE DESFire EV2 access control system to future proof security for Southbank office

Real estate services firm, JLL, owns and leases 2 London Bridge, which is a prominent space located on the Southbank, overlooking the River Thames and London Bridge. It has an attractive period façade to the east, and a glass and steel exterior to the west. The seven-storey property comprises mostly of multi-tenant office space, though a cocktail and espresso bar, London Grind, occupies the ground floor. The building is very close to the world-famous Borough Market, with easy access to mainline rail, underground, and bus services at London Bridge, Blackfriars, Bank, and Monument. Minimise running costs The previous access and security system for 2 London Bridge was old and fast becoming obsolete. A new, fit-for-purpose access control and security system was needed to keep people and the site safe and secure. The new system needed to be intuitive and easy for security guards to operate It was important the transition to a new system was as smooth as possible, with very limited downtime so as not to disturb users. The new system needed to be intuitive and easy for security guards to operate, as well as offering ease of access for tenants and property users. The ability to make further changes or improvements to the system easily in the future to extend its lifespan and minimise ongoing running costs was also essential. Security management system A D Security Systems project managed the design, supply, and installation of the access control and security system for 2 London Bridge and carried out all liaison with the property’s management firm, JLL. A D Security Systems provides innovative security solutions to a wide range of clients including those in commercial and industrial sectors, as well as local authorities, schools, and colleges. The firm is committed to engineering excellence, and has many skills and safety accreditations including being SSAIB approved, which means all staff are vetted and all systems comply with the latest industry standards and are regularly inspected. Inner Range provided the core access and security management system, Integriti, that enabled A D Security Systems to build the bespoke solution needed for 2 London Bridge. Intelligent security solutions Integriti can integrate with a multitude of third-party products, such as the COMINFO easy gates Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. Inner Range systems have been installed in over 25 countries. It’s flagship product, Integriti, offers enterprise-level intelligent security and integrated smart building controls for single sites through to global estate portfolios. Inner Range’s flagship intelligent, integrated access and control system Integriti was selected to replace the previous access and security system, which had become obsolete. This included installing a new server and software for Integriti’s open protocol platform, which blends robust physical and cyber security. Integriti can integrate with a multitude of third-party products, such as the COMINFO easy gates to create a sophisticated and highly secure access and security solution while also providing trouble-free access for site users. Very smooth transition Users have been provided with MIFARE DESFire EV2 flat key fobs to show at door readers and the COMINFO easy gates at reception for hassle-free access up to 24 hours a day, depending on users’ credentials. Flexible user permissions can accommodate a range of access information; ensuring users can only access the areas they are specifically approved for. A D Security Systems managed a challenging project well by running two systems alongside each other" James Reeds, Facilities Manager for JLL, said: “A D Security Systems managed a challenging project well by running two systems alongside each other and ensuring a very smooth transition, which was essential for our tenants on site. We were also impressed with Inner Range’s Integriti system, which our security managers have found straight-forward and intuitive to operate and uses an open protocol, so we have the option to extend and enhance the system in future.” Old security system Another reason Inner Range’s Integriti system was selected was because of how easy it is to use. Integriti uses schematics to help security managers see at a glance where an alert is coming from, and acts as a unified platform so operators can control other integrated systems, such as entrance gates, from one place. A D Security Systems ensured there was no downtime for tenants and users by running the new Integriti system alongside the old security system, and they made the final transition overnight when no one was in the office. Disruption for tenants was also kept to a minimum by A D Security Systems by re-using as much existing cabling as possible, rather than pulling up floor and chase cables along walls. While new LAN cabling allowed the new Integriti system to run simultaneously alongside the old one until the switch over. Access control system Users were separated into groups by floor and invited in turn to collect their new access and security fobs The project involved some tricky engineering work for integrators, especially in confined spaces, such as riser cupboards. The team kept all tenants aware of when and where they would be working, and were able to maintain high-security levels throughout the project. In addition, because of the age of the previous access control system, user details couldn’t be transferred to Integriti automatically. Instead, A D Security Systems worked with the security team at 2 London Bridge to ensure user details were added to Integriti in an orderly way. Users were separated into groups by floor and invited in turn to collect their new access and security fobs. Their details were added at the same time. High-quality access Integriti is flexible and scalable, which together with its breadth of integration opportunities means 2 London Bridge will have an up-to-date and efficient access and security system for many years to come. If further integrations, or enhancements are needed, Integriti will be able to deliver these. There won’t be any need to replace the core access and security system. System benefits are as follows: Efficient, high-quality access and security controls Long lifespan system that’s easy to update and enhance in future Ease of use for security managers Trouble-free access for site users

PDK expand its red line with four new controllers for enterprise installations

ProdataKey (PDK), a manufacturer of the cloud access control platform built for mobile, has introduced four new controllers that expand the flexibility of its high-security Redline: the PDK Red 8, Red Max, Red Gate, and Red Pedestal. All-in-one multi-controller enclosures The new PDK Red 8 and PDK Red Max are all-in-one multi-controller and power supply enclosures designed to streamline ordering and installation of access control hardware in midsize to large-scale commercial projects. The Red 8 features a 10-amp power supply and two PDK Red 4 boards capable of supporting a total of 8 doors. The Red Max features two 10-amp power supplies and comes with two Red 4 expander boards which can be placed in any of the six mounting positions within the enclosure. The Red Max’s remaining positions can be filled with additional 1, 2, or 4-port Red expander boards as desired, supporting up to 24 doors total. Simple installation Large numbers of doors can be pulled to a single location, reducing labour and associated labour costs The Red 8 and Red Max simplify installation by reducing the length and complexity of cabling required to support expansive access control networks. Large numbers of doors can be pulled to a single location, reducing labour and associated labour costs. Their integrated power supplies provide exceptional battery backup capability, ensuring doors stay locked and readers are functional in case of a power outage. In case of an AC failure, the units instantaneously switch to battery power. Once AC power resumes, the stand-by battery fully recharges. Wimac wireless or ethernet connectivity PDK’s other two controller additions, the Red Gate and Red Pedestal, bring Red-level security to outdoor areas like parking lots, garages, gated entrances, athletic fields, and loading docks. Each is available in two versions, offering a choice of Wimac™ wireless or Ethernet connectivity. The Wimac versions feature AES 128 encrypted transmission, a one-mile line of sight, and a 450-foot average communication distance, simplifying installation at locations that lack wired network infrastructure. The Ethernet versions can be converted to support PoE++ through the use of a plug-and-play add-on module that is sold separately. As with all PDK solutions, wireless, PoE, and ethernet controllers can be mixed and matched within a single Red system. Scalable access control systems The Red Pedestal controller is compatible with any Gooseneck pedestal. A blank faceplate accommodates any of PDK’s readers, including those that support prox cards, mobile credentials, or PIN codes. “PDK’s fully scalable access control systems are appropriate for projects of any size, but enterprise, commercial sites pose installation challenges that are best served by a full range of controller options." "Our new Red 8 and Red Max centralised controllers with integrated power supplies, combined with our new gate and pedestal controllers, makes it much easier for security integrators to support the diverse needs of their largest and most lucrative clients with PDK’s high-security Redline,” said Brach Bengtzen, ProdataKey’s Director of Marketing.

3xLOGIC simplifies installation with all-in-one cameras

3xLogic's all-in-one offering removes the need for an on-premise server and simplifies the installation process. When using the VISIX V-Series Setup App (iOS/Android), installers can easily configure and set up cameras to get up and running quickly. Cameras can then be brought into VIGIL Client, View Lite II Mobile App (iOS/Android) to view live and recorded video. In addition, vital health information can be gathered in VIGIL Central Management (VCM). This also offers an interim step with these serverless cameras that put users into a ‘per camera’ world. This provides the flexibility to transition to cloud solutions later if required.

Uponor unveils ‘Flexible First’ employee-centric model to redefine office workspaces

As companies continue to explore how to safely return office staff in a post-pandemic environment, Uponor North America (Uponor) is giving its office employees the flexibility to work their own way. The Apple Valley, Minnesota-based PEX pipe manufacturer is introducing Flexible First, an employee-centric model that empowers staff to choose the working pattern that works best for them. Flexible First offers three ways for office staff to work, called ‘personas’: Resident – Employees working in an Uponor office, at least four days a week. Hybrid – Employees who may come into the office, up to three days per week. Remote – Employees that work from locations that aren’t near an Uponor office. Flexible First The company built its Flexible First model, after more than 100 hours of employee-led focus groups The company built its Flexible First model, after more than 100 hours of employee-led focus groups, panel discussions, and the development of a culture team. Using this data, the company established a multi-phased plan for introducing the future of office work at the company. Jen Hauschildt, the Vice President of Human Resources, Uponor North America, said “As we plan for our post-pandemic world, it is essential to evolve with the changing times that are defining what the future of work looks like.” Offering employees more flexibility She adds, “For most people, going back to a traditional work environment doesn’t make sense. Employees want more flexibility. By working with our employees to define a new way of working that fits for them and for our business, we are showing our strong commitment to both the employee and customer experience.” Since the month of March of 2020, the majority of the company’s office-based employees has been working remotely and has demonstrated a high level of productivity. The company has determined that Flexible First will be its ‘new’ normal for work indefinitely. Redesigned office space Jen Hauschildt further stated, “No matter what our working environment looks like, Uponor employees embrace our core values of Connect, Build and Inspire. These values define and motivate how we work with each other, our customers, and our communities.” Uponor is planning to introduce a redesigned office space in late 2022 or early 2023 Flexible First goes into effect in early 2022. Uponor is planning to introduce a redesigned office space in late 2022 or early 2023 that will feature ‘neighbourhoods’ or shared spaces for functional teams to collaborate, while in the office. Workspace reservation through scheduling system Hybrid employees, including leaders, will reserve a hoteling workspace through a scheduling system, for the days they plan to work onsite, rather than having a dedicated workspace. The company has also developed an intranet site that provides resources, to help guide employees with this new way of working. Jen Hauschildt concludes, “Implementing a Flexible First work approach is the right thing for us to do to deliver a great employee experience, retain and recruit key talent, and keep Uponor moving forward into the future.”

AlertEnterprise solves the healthcare visitor problem with Visitor Identity Management (VIM)

Security is of the utmost importance in the healthcare setting so that patients and staff alike can focus their attention on improved clinical outcomes. Unfortunately, visitors are often a contributing factor to safety incidents and the burden on hospital staff has increased exponentially since the onset of the pandemic. Let’s review the current state of healthcare workplace safety and how an automated, cyber-physical approach can help eliminate the administrative hassle and strengthen safety protocols. Global pandemic adds undue strain The ongoing global pandemic has placed enormous strain on healthcare systems and people are only beginning to understand the impact in terms of both patient outcomes and healthcare worker wellbeing. A recent analysis by Press Ganey revealed an increase in patient safety events of all types during 2020. In late 2021, the Johns Hopkins Centre for Health Security released a new report sharing survey results from 1,189 healthcare workers in which 47 percent reported feelings of burnout. Workplace violence in healthcare Incidents of serious workplace violence are four times more common in healthcare than in private industry Even before the current stressors placed on healthcare systems by the pandemic, hospitals were a relatively dangerous place to work. While a high level of danger is expected from industries like construction or manufacturing, healthcare presents a more high-risk environment than both. According to the Occupational Safety and Health Administration, incidents of serious workplace violence are four times more common in healthcare than in private industry. And in 2019, U.S. hospitals recorded 221,400 work-related injuries and illnesses, which amounts to 5.5 work-related injuries and illnesses for every 100 full-time employees. Visitors play a role According to the Bureau of Labor Statistics, violence is among the top five causes of injury among hospital workers. Those acts of violence stem from a mix of patient and visitor aggressions. Among the most common acts committed against nurses, which are shouting and yelling, swearing, and grabbing, visitors account for 35.8, 24.9, and 1.1 percent of incidences according to the American Nursing Association. From 2013-18, roughly 33 percent of nurses reported verbal abuse by visitors and 3.5 percent reported physical abuse. The pandemic has only increased these types of incidences. A Missouri hospital, for example, recently installed panic buttons on their badges to summon hospital security as needed. Fully automated visitor identity management can help VIM software integrates with the Epic HL7 interface to retrieve patient and visitor data A cyber-physical approach to visitor management that incorporates automation can both strengthen vetting protocols and relieve the administrative burden on staff. The Visitor Identity Management (VIM) software, for example, automates the entire visitor identity lifecycle from pre-registration to check-in, on-site experience, and check-out. And compliance never comes into question, since VIM software integrates with the Epic HL7 interface to retrieve patient and visitor data. Here’s how it works: When a patient is admitted to the hospital, Epic generates an HL7 message that processes the event and creates a patient profile. VIM syncs this information, pulling patient information like the patient’s name, department, MRN unique identifier, and more The system pushes back HL7 messages for discharge and updates using the same interface Benefits of VIM Here’s where the practical benefits start to set in. The software creates a visitor profile associated with the appropriate patient. From there, visitors can check-in and out on their own through a self-service kiosk app. Or, staff can issue visitor stickers, technology badges, or advanced mobile credentials using lobby workstation software. VIM automatically vets visitors against internal and third-party watch lists before issuing an approved profile Beyond automation efficiencies, VIM also ensures the highest level of safety and security for everyone in the building. The software automatically vets visitors against internal and third-party watch lists before issuing an approved profile. Additionally, VIM software integrates with physical access control systems so that a visitor’s physical access would remain limited to only approved areas of the hospital. By leveraging both systems, healthcare facilities with heightened security needs, such as children’s hospitals, can create a much more controlled environment for patients and staff. Manage new vaccination and testing data Another major challenge facing the healthcare system complies with the emergency temporary standard issued by OSHA, which requires adequate personal protective equipment, timely exposure reporting, and more. In a survey of over 5,000 registered nurses conducted by National Nurses United (NNU), just 23 percent said their employer reported COVID-19 exposures promptly. Using VIM software, healthcare providers can automate workflows related to COVID-19 health and safety compliance, as well as vaccination checks, to expedite the management and flow of critical health data. And with a secure record of all visitor comings and goings, healthcare systems have one more reliable, auditable data point to conduct contact tracing. Cyber-physical approach An automated, cyber-physical approach to managing the visitor experience increases the number of checks and balances available to secure an already stressful working environment. In short, visitors get a better experience and staff have more time to focus on higher-value work. Meanwhile, automated workflows for vaccination and physical access can help expedite compliance with new requirements and contact tracing in the event of an exposure. Due to the integration with Epic software, an organisation can reap these benefits using the systems they already have in place

Motorola Solutions to showcase their integrated technology ecosystem at Intersec 2022

The global pandemic fuelled the need to use technology to overcome challenges and support safety. An expansive global study has revealed that 88% of citizens globally now want to see public safety transformed through the use of advanced technology. Additionally, 71% consider technologies such as video cameras, data analytics, and cloud solutions as necessary to address the challenges of the modern world. At Intersec 2022 (Jan 16-18, Dubai), Motorola Solutions will showcase its integrated technology ecosystem that unifies voice, data, video security, and access control solutions. Highlights will include video cameras and analytics software, advanced mission-critical broadband push-to-talk services, and digital radio solutions. Accelerating business productivity Motorola Solutions will share the following innovations at Intersec 2022: M500 in-car video system: On display for the first time in the Middle East, the new M500 in-car video system is enabled by artificial intelligence (AI). It features new backseat passenger analytics that automatically starts the in-car camera recording as soon as an individual enters the back seat of a police car. This is a major step forward in automating an everyday policing challenge to ensure that the presence of an individual in a police vehicle is securely recorded and the video evidence is automatically tagged and saved to the incident record. This software solution connects individuals and groups over a carrier's network Mission-critical broadband push-to-talk (PTT) solution: This software solution connects individuals and groups over a carrier's network to improve operational efficiency, accelerate business productivity and enhance customer service. It offers a broad set of multimedia services, such as push-to-video, push-to-text, geo-location and geo-fencing, device sharing, and operational status messages. The solution can be easily scaled to support new staff or third-party partners, enabling rapid response to developing situations or changing needs. Additional vehicle information L5M mobile Automatic Number Plate Recognition (ANPR) camera system: The high-performance ANPR solution is designed to accurately capture number plates and additional vehicle information, such as the car model, even when moving at high speed. The software also identifies vehicles of interest by providing officers with real-time alerts and quick searches to boost insight and awareness. H5A rugged PTZ (Pan-Tilt-Zoom) camera: This camera combines high-resolution imaging, 360-degree views, and up to 36x zoom with an extremely robust design to perform reliably in the harshest environments. Its wide dynamic range captures critical details in very bright and dark areas and its optional infrared and white light illuminators can also provide ideal brightness in low-light scenes. Simplified device management The VB400 is designed to improve responder safety and increase transparency between police and citizens MXP600 compact TETRA radio: The MXP600 radio is small, lightweight, and extremely rugged. It features intelligent microphone technology for high-performing noise cancellation and simplified device management via over-the-air programming (OTAP). VB400 body-worn camera and VideoManager Software: The VB400 is designed to improve responder safety and increase transparency between police and citizens. It offers long battery life of up to twelve hours and a pre-recording function, allowing events to be documented up to two minutes before manual recording starts. This enables police officers to record unexpected situations without missing the start of an incident. Remote management capabilities Cloud-based access control software solution: Openpath’s cloud-based access control platform is a scalable and reliable solution that offers touchless access, remote management capabilities, and a suite of safety and wellness features designed to improve safety and security while reducing friction for end-users. Openpath’s triple-patented ‘Wave to Unlock’ technology offers touchless access for doors, elevators, or turnstiles. Openpath also offers occupancy management capabilities to comply with social distancing, health-check, and fever detection enforcement. The Video Reader Pro can easily integrate with many third-party video management systems Openpath Video Reader Pro: Combining the heightened security of a built-in, high-resolution camera with the form factor of a mullion door reader, the Video Reader Pro automatically associates video footage with access events, alerts, and motion and visually monitors entries in the Openpath Control Center. Designed with open video standards, the Video Reader Pro can easily integrate with many third-party video management systems. Access control solutions Compass Decision Management System: This intuitive operational interface supports the decision-making process for control room security operators, as well as provides a structured response to incidents with custom standard operating procedures. "The public's expectation for and acceptance of the use of technology to ensure their safety and security has never been greater," said Patrick Fitting, regional Vice President of Middle East and Africa at Motorola Solutions. "Customers are accelerating technology deployments, particularly when it comes to the adoption of easy-to-use PTT services offering greater interoperability between systems, cloud-based software, video security, and access control solutions. Motorola Solutions is connecting these technologies into truly integrated workflows to unlock new levels of collaboration between workgroups and provide access to information in real-time to help make the world safer.”