Security communication

Linx International Group, the global provider of security, risk management, consultancy and training services, has announced the appointment of Group Marketing Manager, Jerry Alfandari and Marketing Coordinator, Victoria Carter. Video production experts Fluent in both English and German, Jerry Alfandari has a proven track record managing international marketing campaigns, including social and digital content strategies. He is joined by Victoria Carter, who brings her expertise in social media, public relations and video production to the team. Jerry comments on his appointment: “I am excited to be part of a team that is working with security practitioners at all levels around the world, to develop and launch new courses, along with innovative training methods.” Victoria adds: “Training and education has always been central to my own career progression, so I am excited to be joining a company that shares my ethos and is committed to professionalism across the security sector.”  Linx International training centre Led by Director of Sales and Marketing, Sarah Hayward-Turton, the marketing team will promote the Linx International Group brand and the work of its companies - Tavcom Training (including the CTSP Register) PerpetuityARC Training and Linx Consultancy. Hayward-Turton, states: “It is an exciting time to be part of the Linx International Group. We are bringing new talent into the organisation, as well as nurturing and developing the skills of those that have been with us for many years.” Jerry and Victoria are based at the Linx International Group training centre in Bishops Waltham, Hampshire.

HID Global, a global provider of trusted identity solutions, introduced a game-changing augmented reality tool that innovates how integrators, installers and consultants deploy and use HID’s access control products. The new HID AR Reader Tool optimises and expedites installation, while simplifying onsite upgrades and support with a powerful combination of 3D data and guided animations in real-world environments.  “The HID AR Reader Tool is the natural next step in our digital transformation and our commitment to continually make it easier to do business with HID – including simplifying the deployment and use of our products,” said Stephen Carney, Vice President of Product Marketing, Physical Access Control Solutions with HID Global. “By taking 3D data and placing it in the real world, the tool goes a long way in using AR technology to provide HID’s installer, integrator, consultant and specifier community with enhanced access control project design, review, collaboration, installation and support capabilities.”  Reduces maintenance call times Organisations can leverage the HID AR Reader Tool to maximise investments in building information modellingThe augmented reality tool makes it possible to reduce maintenance call times as well as downtime by enhancing communication and collaboration between local and remote teams. It also improves install training and streamlines reworking installs with guided, step-by-step deployment, upgrade and troubleshooting walkthroughs using 3D models in the real deployment scenario. Organisations can leverage the HID AR Reader Tool to maximise investments in building information modelling, the process of generating digital representations of physical places. BIM can then be used to track installation progress, identify discrepancies, and assure quality by overlaying models and relevant information in the real world. It can also clearly and confidently illustrate the design intent and impact for all access control stakeholders to accelerate decision making.  Capabilities of HID AR Reader Tool app Initial capabilities are available by simply downloading the HID AR Reader Tool app to an Android or iOS tablet for the following use cases: OSDP/Bluetooth Low Energy (BLE) Module Upgrades: The tool renders and animates reader, the process of opening the reader, removing its foil cover, and plugging in the OSDP and/or BLE module to the reader. Backplate Installation: The tool renders and animates the mounting box and animates mounting the backplate onto the junction box, including animated detail such as the screws for mounting. OSDP Wiring of the Reader to Panel: The tool renders and animates reader wiring and animates controller and wiring. Demonstration at ISC West Popular iCLASS SE readers are immediately available in the complementary HID AR Reader Tool and additional readers are being added on a regular basis. The tool will be extended to include additional augmented reality capabilities throughout 2019 and beyond. Visit HID Global in Booth #11063 for hands-on demonstrations of the HID AR Reader Tool at ISC West from April 10-12, 2019 at the Sands Expo in Las Vegas.

RS2 Technologies, globally renowned security and access control systems provider firm, has been named as a new Strategic Alliance Partner in the United States by Zenitel Group, the global provider of Intelligent Communication solutions. Integrated systems “Zenitel’s continued innovative approach to simple but powerful integrated systems provides a complete unified solution to customers of all sizes”, said Dave Barnard, Director of Dealer Development for RS2. “Zenitel has been established as the industry leader in integrated intelligent communications. Our companies have had a long-standing relationship where integration was valued, but we believe it is now time to go beyond simple integration to providing a full-service solution.” According to Barnard, RS2 Technologies has a reputation as a “one-stop” solution for the access management needs of customers in a wide variety of applications. RS2 delivers cost-effective access management solutions to customers in industries as diverse as ship-building, energy, hospitals, education, defense, banking, government (federal, state and municipal), museums, and a variety of diverse manufacturing companies. From small office buildings to large industrial facilities, RS2 has the products to meet the needs of business and industry. RS2 is known for having a rich feature set, continuous integrations, and the lowest total cost of ownership Intelligent Communication “The Intelligent Communication market is targeted to exceed $150 billion by 2021”, said Jim Hoffpauir, President, Zenitel Americas. “To continue to provide innovative solutions that exceed our customers’ expectations, we are creating new strategic partnerships with complimentary technology leaders in the security industry. With our recent release of the new IC-Edge system, partnering with RS2 provides Zenitel with sales channel alignment to emphasise smaller system sales, providing organisations of all sizes an easily accessible and cost-effective solution for highly intelligible audio.”

Zenitel Group and AMAG Technology have collaborated to deliver to the market more innovative and intelligent integrated solutions. This comes at a time in the security industry where interoperability of core systems, and the high functionality of those individual system components, is most crucial. Zenitel and AMAG both acknowledge this demand and exceed it by providing easy to configure, plug and play solutions through IC-EDGE and Symmetry Access Control v9.1 and Symmetry CompleteView Video Management System platforms without compromising on visual quality or audio intelligibility. Responding to incidents in real-time “Voice communications are critical to the operation and to the security program of all organisations,” said Kelly Lake, Director, Strategic Alliances, Zenitel USA. “It provides a level of engagement at the time of need not found in other forms of technology. By integrating intelligible two-way and broadcast voice communications into a unified security strategy with access and video, the user can respond to any incident real-time without the lag time of a guard response.” “With a unified Zenitel and AMAG solution, the operator can more securely guard entrances with dual-authentication through audio and visual verification,” said Jason Schimpf, VP Product & Partner Programs, AMAG Technology. “Additionally, users can automate and synch responses to critical events, and fully manage all system reports through the Symmetry solution.” Intelligent communication solution Zenitel and AMAG are designed to expand in order to continuously meet the needs of any industry so that as a company grows, security can easily accommodate new demands. This ensures that the investment a company makes in an intelligent communication solution is one that will continue to be effective as it adapts to meet the ever-changing environments of your unique enterprise. “When you are able to see, hear, and interact from virtually anywhere, you are able to make better decisions and be more efficient with your resources,” said Lake. “It is the only way to be truly present at the time of need.”

Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier security dealer programme Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next generation security platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line of sensors and life safety devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other technologies on display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.

Turnstile manufacturers increasingly recognise the value of integrating mobile devices into their lobby security strategy to create more convenient, connected and secure experiences for building occupants and visitors. HID Global, a global provider of trusted identity solutions, announced that it has teamed up with six of the world’s top turnstile manufacturers who have tested and certified HID’s Mobile Access as part of their commitment to a mobile future. Major turnstile manufactures exhibiting at this year’s ISC West exhibition are Alvarado, Automatic Systems, Boon Edam, Gunnebo, Orion Entrance Control and Smarter Security, who have integrated the new Essex Electronics iROX-T with embedded iCLASS SE technology from HID. Each company will showcase mobile access in their booths to illustrate how mobile is upping the convenience factor at the turnstile. Solving the challenge of turnstile security “Leveraging mobile and cloud technologies at every access point, from turnstiles and elevators to doors, is a crucial part of creating a truly connected security experience in today’s smart building,” said Michael Chaudoin, Vice President of Product Management and Marketing, Extended Access Technologies business unit with HID Global. The Essex Electronics iROX-T reader with HID’s embedded iCLASS SE technology supports BLE and NFC for mobile access “HID Global and Essex Electronics are making this vision real by solving the challenge of increasing turnstile security with a solution that enables secure access using credentials provisioned to a user’s mobile phone. This will help people move more efficiently through the hustle and bustle of busy building lobbies.” Supports BLE and NFC for mobile access Already certified with the six turnstile manufacturers, the Essex Electronics iROX-T reader with HID’s embedded iCLASS SE technology supports Bluetooth Low Energy (BLE) and Near Field Communications (NFC) for mobile access and optional OSDP for secure communications. It is also interoperable with smart cards, HID’s 13.56MHz Seos credentials, iCLASS SE, iCLASS, and other high frequency formats. Garrett Kaufman, President of Essex Electronics, added, “Building on our successful launch of the iRox-T, the latest integration of BLE, NFC and OSDP illustrates the reader’s ability to streamline upgrades in order to meet the demands of today’s mixed credential environment that is increasingly incorporating mobile IDs on smartphones.” Live demonstration at ISC West Visit HID Global in Booth #11063 and the following turnstile manufacturers to see live demonstrations of HID Mobile Access at ISC West from April 10-12, 2019 at the Sands Expo in Las Vegas. Alvarado Booth #12101 Automatic Systems Booth #2065 Boon Edam Booth #8037 Gunnebo Booth #4077 Orion Entrance Control Booth #5065 Smarter Security Booth #21117

Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms

The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture influences door solution decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organisation’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organisation and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training employees on door security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organisation or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with  workforces will help maintain a safer environment Communicate through the decision-making process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New security entrance installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule group meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure you monitor public areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organisation. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What is the ultimate success of the installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.

It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile credentials are not secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organisation more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organisation deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All smartcards are equally secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organisation vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organisation if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic locks are more vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorised access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be prepared to unlock future benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.

The Emerging Technology Zone (ETZ) at ISC West welcomes new startups to the security industry; a requirement for exhibitors is that they have been in business for five years or less. This year, the ETZ will be in the Venetian Ballroom, a new section at ISC West 2019, incorporating companies that were previously featured in the “Global Expo” area along with mid-sized domestic companies and the return of the successful Emerging Technology Zone section. Now located in the Venetian Ballroom adjacent to the Sands Convention Center, this group of exhibitors will also have three large entrances of their own. Latest technology companies The ETZ will be a draw in and of itself and will do better for us than being on the main show floor" “The Emerging Technology Zone is a place for attendees to see the latest technology companies all in one place, rather than searching out individual companies all over the main show floor,” says Tom Buckley, Vice President, Sales and Marketing, for Qumulex, a 2019 exhibitor in the Emerging Technology Zone (ETZ). “The ETZ was an easy choice for us and is, in fact, the deciding factor in our taking a booth,” says Buckley. “As a technology startup, we wanted to be located with the other new companies. The ETZ will be a draw in and of itself and will do better for us than being on the main show floor.” Consistent customer lifetime Qumulex (Booth 40932) was formed in late 2018 by the founders of Exacq and Infinias. The new mobile-first, unified video surveillance and access control platform enables security integrators to increase recurring revenue and achieve consistent customer lifetime value, says Buckley. ”We are launching in the fall of 2019 but are exhibiting at ISC West due to early interest from security integrators wanting an early preview of what is coming.” Also among the 40 or so exhibitors in the Emerging Technology Zone will be a range of new technologies, from artificial intelligence (AI) to cloud solutions to wearables to lighting solutions and more. Video analytics platform Simple, intuitive situational awareness platform that gives first responders a tactical advantage Another ETZ exhibitor is ZeroEyes (Booth 40821), an intelligent video analytics platform, powered by AI, to detect weapons and recognise faces in real time. The company’s goal is to provide school administrators and decision-makers with a simple, intuitive situational awareness platform that gives first responders a tactical advantage. The company was founded by five former Navy SEALS with a combined 50 years of combat experience. “Our platform is being developed right now and has hit an inflection point where artificial intelligence and graphics processors are both capable enough and cost effective,” says Mike Lahiff, ZeroEyes CEO. “This technology is just at the point where it is ready for a wider release and not just for early adopters.” The company will be doing live demonstrations of the product in real time. “It is one thing to tell everyone our capabilities, but it is much more powerful to show our capabilities,” says Rob Huberty, ZeroEyes COO. “We will have cameras set up that are typical of school security systems. These cameras will be linked to the best available hardware on the market. We will showcase our software as it will actually be used in practice.” Companies at ETZ Last year’s Emerging Technology Zone, located downstairs on the lower level of the Sands Convention Center, had a lot of foot traffic and created positive feedback. Some of last year’s Emerging Technology Zone companies are exhibiting in the main exhibit hall this year, emphasising its role as a ‘stepping stone’ as new companies enter the market and then achieve critical mass. This year’s ETZ exhibitors will be looking for a similar level of results from the show. Our expectation is to demonstrate the huge value proposition in proactive security solutions in schools" “We will quantify our success at ISC West in the number of partners and integrators that decide they cannot live without our product,” says Lahiff. “Our expectation is to demonstrate the huge value proposition in proactive security solutions in schools. We want to have partners after the show ready to install our product.” Pre-show preparation will help ensure success. “We are inviting prospects and arranging demos ahead of time,” says Buckley of Qumulex. “Success at any trade show starts before the show. We’re fairly certain about the turnout we will get and the level of interest that integrators will have. We are sending out invites to several thousand security integrators to gain early interest. We also have a suite off the show floor for more in-depth demos.” Affordable solutions The Emerging Technology Zone, along with the other exhibitors in the Venetian Ballroom, will be among the must-see highlights of ISC West. “Attendees will get to see the future in security,” says Huberty. “They will see actual solutions that are affordable and make sense. These solutions will have a clear value proposition.”

Security is among the defining topics at the Consumer Electronics Show (CES) 2019 this week in Las Vegas. More than 4,500 exhibiting companies are participating, including some 1,200 startups, highlighting the next wave of innovation in consumer electronics – and security. Twenty-four product categories at CES feature solutions to transform how consumers live, work and play. Technologies being highlighted include 5G connectivity, artificial intelligence (AI), augmented and virtual reality, smart homes, smart cities, and machine intelligence. Video is an important element at CES. This year, the focus is on intelligent video. For example, Eyecloud.ai, Santa Clara, Calif., is displaying a home security camera with on-device face recognition that uses AI. Powered by a 12-core Intel Movidius VPU (video processing unit), the camera combines AI-on-the-edge with easy setup and wirefree operation for up to six months per battery charge. On-device artificial intelligence On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation SimCam, an Intel partner, demonstrates how the Intel Movidius VPU can turn a security camera into ‘the ultimate vision-based sensor’. On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation. A variety of other residential video systems are also on display at CES. For example, Swann Security is displaying 4K wired security systems featuring Google integration, a wireless smart security camera with True Detect heat-based PIR (photo infrared) motion detection, a video doorbell and chime with two-way talk, and indoor and outdoor wi-fi cameras with Alexa integrations. Intelligent automotive solutions Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES. It combines advanced image processing, high-resolution video encoding and CVflow computer vision (video analytics) processing in a single, extremely low-power design. The CVflow architecture provides Deep Neural Network (DNN) processing required for a new generation of affordable and intelligent home monitoring, professional surveillance and aftermarket automotive solutions. CV25 offers half the performance of Ambarella’s previously released CV22 chip, but the new chip’s lower cost will bring intelligent cameras to a price point desirable for home systems. All Ambarella’s chips have hardware-based cybersecurity. A suite of advanced cybersecurity features protects against hacking, including secure boot, TrustZone, and I/O virtualisation. Based on 10nm ultra-low power processing technology, the CV25 chip is optimised for wirefree cameras applications that require long battery life and small form factors. Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES Virtual security guards Elsewhere, the Deep Sentinel home security system applies video and AI to predict residential break-ins ‘before they happen’. The Pleasanton, Calif.-based tech startup uses ‘AI-infused security cameras’ to keep an eye on your home. Three wireless 1080p full HD cameras provide night vision and PIR motion sensing, connected by a smart hub. Using proprietary artificial intelligence, the cameras act as virtual guards, watching activity around a house and providing alerts to situations that may lead to burglaries, break-ins, package thefts and other dangers. My Safe Patrol is an AI-driven platform that analyses data aggregated from security personnel, citizen alert systems and IoT smart devices, and responds with geolocated alerts in real-time. My Safe Patrol effectively supports the security/safety ecosystem of a building, a campus, a city or a district through a dynamic dashboard that helps command and control operations manage and deploy security plans. AI-integrated devices Showcased solutions include Smart Living integration of video surveillance applications to enable real-time two-way audio and video streaming simultaneously MicroVision, Redmond, Wash., showcases an interactive display engine for AI-connected devices, providing an integrated solution for projected display and interactivity through multi-point touch and air gestures. MicroVision’s new consumer 3D LiDAR engine provides high-fidelity spatial awareness to smart home hubs, for input to smart devices such as lighting, security, entertainment, and thermostats. The Internet of Things (IoT) is another big topic at CES, and ThroughTek Co., Ltd., Taiwan, demonstrates IoT developments to transmit voice, video and data over both wide- and narrow-band channels in smart home applications. Showcased solutions include Smart Living integration of video surveillance applications combined with voice assistant to companion robots, wireless doorbells, and battery cameras to enable real-time two-way audio and video streaming simultaneously. Advanced Capacitive Touchscreen Decayeux Group, a European manufacturer of mailboxes and high security doors, is displaying MyColisBox, a secure and connected parcel box delivery system designed to provide online shoppers a secure pickup point accessible by a PIN code sent via SMS message to a smartphone. Walter is the new mobile app for MyColisBox. Kwikset, a division of Spectrum Brands, showcases its smart lock portfolio – including three new smart locks – in the CES Smart Home Marketplace. Kwikset is showing the SmartCode 888, Kwikset Convert, Obsidian, and new designs of the SmartCode 914 and SmartCode 916, as well as a new wi-fi lock. Baldwin, Kwikset’s ‘luxury lock’ sister company, is offering a preview of its new TouchScreen Collection, launching this summer, available in five styles and featuring Advanced Capacitive Touchscreen technology. The Internet of Things (IoT) is another big topic at CES, with many companies demonstrating IoT developments Cyber security standards Privacy is increasingly a concern in the consumer space, and Private Discuss, from PIMAN Security, is a premium, secure, white label communication solution. Their active AI-powered defense architecture provides encrypted audio and video calls, messaging and file sharing. It renders a confidential, secure messaging platform that adheres to the highest standards of cybersecurity. FLIR provides virtual reality demonstrations at their CES booth, allowing attendees to put on a virtual fire helmet and try out a FLIR camera in a real-world residential fire response scenario. Participants may also use a FLIR optical gas imaging camera virtually to stop fugitive emissions in a natural gas refinery. Booth visitors may also take “thermal selfies” to post on social media.

As Internet of Things (IoT) devices go, networked video cameras are particularly significant. Connected to the internet and using on-board processing, cameras are subject to infection by malware and can be targeted by Distributed Denial of Service (DDoS) attacks. Hacking of cameras also threatens privacy by allowing unauthorised access to video footage. The performance of hacked cameras can be degraded, and they may become unable to communicate properly when needed. Ensuring cybersecurity is a challenge, and the fragmented structure of the video surveillance market contributes to that challenge. A variety of companies are involved in manufacturing, integrating, installing and operating video systems, and cybersecurity threats can enter the picture at any stage. “It’s not always clear who is responsible,” says Yotam Gutman, vice president of marketing for SecuriThings, a cybersecurity company. “However, the only entities who can ensure cybersecurity are the security integrator and the service provider. They will bear the financial pain and are willing to pay for cybersecurity. An extra $1 or $2 per camera per month is not expensive.” SecuriThings’ “lightweight software agent” runs in the background of video cameras, sending information to an analytics system in the cloud IoT device security management At the recent IFSEC trade show in London, SecuriThings unveiled its IoT Device Security Management (IDSM) approach to enable integrators to ensure cybersecurity. Founded in 2015, the company has around 20 employees in Tel Aviv, Israel, and operates a sales office in New York City. SecuriThings’ “lightweight software agent” runs in the background of video cameras, collecting metadata on camera processes and connections and sending information back to an analytics system in the cloud. Drag-and-drop deployment enables a camera to begin generating data within seconds and requiring only two mouse clicks. The cloud system analyses data, pinpoints abnormalities, identifies new users, detects multiple entry attempts and tracks other camera processes to identify any cyberattacks. It monitors all devices, gateways, users and APIs to detect threats in real-time and mitigate the threats based on a pre-determined security policy. Machine learning tools also analyse more subtle activities that can indicate insider abuse. For example, a user support center can identify if cameras are being accessed improperly by employees, thus preventing insider abuse. Certified vendor agnostic software SecuriThings is working with camera manufacturers and video management system (VMS) manufacturers to certify operation of its software agents with various camera models and systems. Working through integrators, such as Johnson Controls, is the fastest route to market, SecuriThings has determined. The system can be added after the fact to existing installations for immediate monitoring and remediation, or it can easily be incorporated into new systems as they are launched. “We have a strong sales team in the United States focusing on bringing the technology to more local and national integrators,” says Gutman. Certification ensures SecuriThings’ software agent can be installed in most modern camera models without negatively impacting operation; the software is vendor agnostic. Another eventual route to market is to work with camera manufacturers to install the SecuriThings software agent in cameras at the factory. In this scenario, the system can easily be “clicked on” when cameras are installed. The SecuriThings cloud system generates a dashboard that tracks system activities to identify any cybersecurity threats IoT Security Operations Center SecuriThings operation is transparent to the VMS, and the company works with VMS manufacturers to ensure the code operates seamlessly with their systems. Cloud analytics generate a dashboard that tracks system activities, and/or a managed service monitors the system and notifies customers if there is a problem. “We monitor it from our IoT Security Operations Center, a fully managed service that ensures the real-time detection and mitigation of IoT cyber-threats,” says Gutman. “We found that end-customers don’t have the manpower to monitor the system, so our experts can guide them.”Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable" A benefit for camera manufacturers is the ability of a system like SecuriThings to “level the playing field” on issues of cybersecurity, says Gutman. The approach provides a higher level of cybersecurity confidence for integrators and users, including those using cameras that have previously had cybersecurity problems such as “back door” access. SecuriThings has certified its software for use with Hikvision cameras and is in the process of certifying with Dahua, says Gutman. “Western manufacturers say their products are more secure, but we can help all camera manufacturers prove that they are just as secure,” says Gutman. “Integrators and users can log into a device and see all the activity.” Securing connected devices from cyber threats Beyond video, SecuriThings’ products target the full range of connected devices in the Internet of Things (IoT). The SecuriThings security solution enables real-time visibility and control of IoT devices deployed in massive numbers in smart cities, physical security, building automation, home entertainment and more. Video surveillance is an early focus because of market need, an opportunity to gain traction, and the critical nature of security applications. But the challenges are much broader than video surveillance. “We are seeing similar risks to other devices,” says Gutman. “Access control and cloud-based access control will be the next systems under cyberattack, and they are almost as vulnerable. If you can disable the access control system, you can cause a lot of problems.” Other connected devices that could be at risk include building automation and heating and cooling (HVAC) systems.

Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, announces that its SmartCode 888 Deadbolt Lock was chosen to become part of the new Home is Connected smart home system from D.R. Horton, Inc. The inclusion of Kwikset’s SmartCode 888 in the system was based on its value (great functionality at an entry-level price), reliability, and high degree of security. Incorporating the latest Z-Wave 500 chipset, the SmartCode 888 offers keyless entry through a convenient, easy-to-use touchpad. Kwikset’s patented Home Connect technology enables the lock to wirelessly communicate with other devices in the home through a third-party smart home controller, as well as to remotely check the door lock status, lock or unlock the door and receive notifications. Innovative program D.R. Horton’s Home Is Connected system is included in the base price of each new home from the company’s family of brands D.R. Horton’s 'Home Is Connected' system is included in the base price of each new home from the company’s family of brands. The system includes a robust central hub by Qolsys that controls the smart home features, including a home alarm and automation platform by Alarm.com, Honeywell Home thermostat from Resideo, smart switches by Eaton Corporation, video doorbell by SkyBell and hands-free, voice-first experiences with Amazon Alexa. “We are pleased to be part of such an innovative program created by the nation’s largest volume homebuilder,” said Dave Seeman, Director of National Builder Accounts, Kwikset and Baldwin, Spectrum Brands, Inc. – Hardware & Home Improvement Division. Convenience of keyless entry “We are confident that buyers of D.R. Horton homes will not only appreciate the security and convenience of keyless entry that our SmartCode 888 provides, but also the endless benefits of whole home automation. To be a part of a system that includes such well-known, reputable brands indicates to us the high level of trust D.R. Horton puts in our products.” Brad Conlon, Vice President of National Accounts for D.R. Horton, said, “We are pleased to work with Kwikset to provide this essential component to D.R. Horton’s new Home is Connected smart home system. We know our customers will appreciate the peace of mind that comes from Kwikset’s SmartCode 888 lock and the Home is Connected system overall.”

Mobile-device and application-security technology company Trustonic announces that Hyundai Motor America will demonstrate its new Digital Key app, secured by Trustonic Application Protection, at the New York International Auto Show 2019. The Digital Key will launch with the all-new 2020 Hyundai Sonata in the fall. Hyundai’s Digital Key is a downloadable smartphone app that can replace a traditional car key by leveraging Near Field Communication (NFC) to detect an authorised smartphone. An NFC antenna is located in the driver’s door handle for locking and unlocking while a second antenna for starting the engine is located in the wireless charging pad in the centre console. Seamless vehicle sharing The Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication Once authorised, the Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication. A user can lock and unlock the vehicle, activate panic alert and start the engine within a range of about 30 feet of the car. The new Digital Key can be utilised by up to four authorised users, facilitating seamless vehicle sharing. Users’ preferred settings are also stored in the car, meaning that when a user is recognised, the vehicle automatically adjusts settings for side mirrors, radio presets, sound settings, and seat positioning. Hyundai is using Trustonic Application Protection (TAP) to secure the Digital Key. TAP ensures that Digital Key transfer requests are securely displayed to and approved by a real, authenticated user on a trusted device. Cybersecurity approach TAP utilises a multilayered industry-recognised security approach for communication to and from the customer’s phone. “Hyundai has been a leader in connected car technology for a long time now, with new features like Apple CarPlay, Android Auto, Smartwatch and Smart-speaker integration into our vehicles,” said Manish Mehrotra, director of digital business planning and connected operations, Hyundai Motor America. “Digital Key adds convenience for 2020 Sonata owners and allows us to be ready for future shifts in the mobility space, such as car sharing. We chose Trustonic because of their multilayered, industry recognised cybersecurity approach.” Vehicle-function permissions Hyundai’s Digital Key will enable easy car sharing and improved user experiences" Car owners have a deeper level of access than other authenticated users, enabling them to set vehicle-function permissions and the duration of access for each shared user. This enables uses beyond car sharing, such as enabling couriers to access the trunk within a pre-agreed window of time to deliver a package. Future uses that the app could enable include car rentals, triggering an alarm when a vehicle travels outside a designated area and remote control of features, such as autonomous parking. Ben Cade, CEO, Trustonic, adds, “Consumers expect to be able to manage their lives on their smartphones, and this includes their vehicles. Hyundai’s Digital Key will enable easy car sharing and improved user experiences for drivers—and as international leaders in app security, it’s up to us to ensure this can happen in a scalable and secure way.”

HID Global, a global provider of trusted identity solutions, announced that Tasmania’s Old Kempton Distillery (OKD) has deployed its Internet of Things (IoT) enablement platform, HID Trusted Tag Services, to combat counterfeiting of its world class whiskeys, gins and other liquor products. HID’s innovative IoT platform for brand protection, combined with the web application developed by local integrator AusNFC, enables Old Kempton Distillery to guard against grey market activities and allows customers to authenticate their product at the point of sale. It also strengthens the appellation registration for the Australian island state of Tasmania, which boasts some of the most pristine water and climate conditions for manufacturing premium, top-shelf liquor products. Taking measures to prevent counterfeiting HID Trusted Tag Services is changing the game for authenticating brands and staying connected to buyers through a mobile experience"“Old Kempton Distillery makes one of the world’s finest whiskeys, and with counterfeiting in our industry becoming a global issue, we recognised the need to take proactive steps to protect our brand,” said Robbie Gilligan, Business Manager and Brand Ambassador for Old Kempton Distillery. “We were seeking the best brand protection technology available and a solution that would also allow us to securely engage with our customers, long after a sale. We believe that HID Trusted Tag Services and the support provided through AusNFC provide just that.” Beyond its anti-counterfeiting features, HID’s IoT offering opens a new and powerful avenue for Old Kempton Distillery to stay connected with customers via direct and hyper-personalised communications that helps the distillery build brand loyalty in a privacy-preserving, closed environment. “We find HID’s solutions to be applicable to many different industries,” said Larry Hower, CEO of AusNFC. “HID Trusted Tag Services is changing the game for authenticating brands and staying connected to buyers through a mobile experience.” Working of the system The distillery’s solution incorporates HID Trusted Tag Services into the AusNFC web application that drive the front-end mobile experience on customers’ phones. A HID cryptographically secure Near Field Communication (NFC) tag is embedded into the label of every liquor bottle, which links to HID’s cloud authentication service. By tapping their iPhone or Android phone to the bottle, the customer activates a secure communications channel that authenticates the provenance of their premium product – down to the actual bottle number. Each tap generates a unique URL, preventing counterfeiters from copying, spoofing or manipulating the URL for false verification. Combining cloud authentication with NFC tags The advanced cryptographic capabilities of the embedded tags make them virtually impossible to be cloned or copied“HID’s IoT technology is enabling mass adoption of brand protection by major brands worldwide that are seeking to address more sophisticated attempts by fraudsters focussed on imitating their products,” said Mark Robinton, Director of Business Development and Strategic Innovation at HID Global. “Manufacturers and consumers alike can rest assured that their product can be authenticated at every stage of its lifecycle – from production to the shopping bag.” HID Trusted Tag Services combine HID’s cloud authentication services with its trusted NFC tags that come in many form factors for variety of product shapes and sizes requiring brand authentication. HID’s trusted NFC tags are embedded into each product during the manufacturing process, and are easily read using NFC-enabled smartphones (both Android and iOS v11 and newer). The advanced cryptographic capabilities of the embedded tags make them virtually impossible to be cloned or copied, and the extended security features in HID’s cloud authentication service provide privacy-preserving brand authentication and consumer engagement in a closed and trusted environment. 

This year’s Super Bowl LIII American football game to determine the champions of the National Football League (NFL), has been protected by 360 Vision Technology’s ruggedised-Hybrid Invictus PTZ camera. The cameras were deployed as part of Security Centres International’s high-performance Mobile Advanced Safety Tower (MAST) rapid deployment camera solution. In all, 10 rapid deployment MAST units were deployed in various areas surrounding the brand new, Mercedes-Benz Stadium and State Farm Arena in Atlanta Georgia. With over 1 million fans expected to participate in Super Bowl and the 10-day fan festival, the Metropolitan Atlanta Rapid Transit Authority (MARTA), was keen to complement the existing CCTV networks around the grounds and mass transit point footfall areas, such as bus and rail stations. HD surveillance imaging MAST is the only product of its kind that would readily integrate into the existing CCTV infrastructure" Stuart Bostock, Executive Group President at Security Centres International explains why the 360 Vision Invictus camera based MAST system was chosen by MARTA: “Featuring world-class HD surveillance imaging, leading-edge design, robustness, zero infrastructure requirements and seamless Video Management System (VMS) integration, MAST is the only product of its kind that would readily integrate into the existing CCTV infrastructure. Additionally, MAST benefits from a significantly smaller footprint than similar trailer based stand-alone surveillance systems.” “MAST has been developed to answer the need for a more sophisticated and flexible surveillance system for infrastructure and public space safety, including large crowd gatherings, as in this application. MAST is unique, as it combines a rapidly deployable unit with some of the most advanced safety and surveillance technology available – the very reason why we selected 360 Vision Technology’s Invictus camera for its core imaging technology.” Full 1080P HD PTZ camera Invictus’ low-power consumption greatly assists the longevity of critical battery power when deployed in the field" Mark Rees Managing Director of 360 Vision Technology added: “360 Vision Technology’s Invictus is a high-performance, ruggedized all-in-one PTZ camera with full 1080P HD and ultra low-light camera technology - making it the perfect choice for off-grid temporary/rapid deployment mobile surveillance rigs, such as MAST. Additionally, Invictus’ low-power consumption greatly assists the longevity of critical battery power when deployed in the field – extending MAST’s operational performance for deployment in more remote applications.” “The Invictus camera’s unparalleled mix of competitive cost and advanced Predator low-light camera imaging technology makes it the perfect imaging component for the innovative MAST system.” MAST units at Super Bowl LIII The use of the MAST units integrated to the existing fixed camera points during Super Bowl LIII week proved a huge success with high-definition images transmitted back to the MARTA Emergency Operations Centre via a mobile network. System operators were able to identify and tackle a number of incidents Thanks to the high quality of images received, system operators were able to identify and tackle a number of incidents, including a vehicle theft. Additionally, the images were also used to predict areas of dense footfall, tackle crowd control safety issues, and manage general health and safety concerns. The deployment of the Invictus based camera system at Super Bowl LIII proved such a success that plans are already in place for deployment at other large-scale US sporting events, including the NCAA Final Four Basketball Championship in 2020 and for city centre deployment across Atlanta.

CNL Software, a provider of Physical Security Information Management (PSIM) software, is pleased to announce that its award-winning PSIM technology was used to support a multiagency security program for Super Bowl LIII. The company’s IPSecurityCenter PSIM solution is installed in the Atlanta Police Department’s Video Integration Center (VIC) and helps secure the city and surrounding metro area, keep the metro area’s transportation networks and systems safe, and to help law enforcement personnel make sense of the huge volume of video intelligence that is generated day-to-day and during large-scale events like Super Bowl. Provide law enforcement Atlanta is no stranger to hosting large-scale events, which includes a previous Super Bowl, and has invested in a multitude of surveillance, analytic, data fusion, and communications systems and technologies in recent years. The City has also established an innovative public-private partnership, known as Operation Shield, that effectively leverages the surveillance assets and infrastructure of other participating Atlanta metro area departments and agencies, including the City’s Metro Atlanta Rail and Transit Authority (MARTA) and Hartsfield Jackson International Airport, and the City’s business community, while also bridging communication gaps between and across them. IPSecurityCenter by CNL Software integrates these disparate systems in the Atlanta Police Department’s VIC to provide law enforcement IPSecurityCenter by CNL Software integrates these disparate systems in the Atlanta Police Department’s VIC to provide law enforcement and other public safety professionals with the data and video intelligence they need to effectively respond to incidents before they arrive on scene. Crowd size monitoring “Estimates are that nearly one million people travelled to Atlanta for Super Bowl Week. As with all major events, ensuring public safety and security is a big job and huge concern,” comments Mike Mostow, General Manager – Americas at CNL Software. “IPSecurityCenter was installed in the VIC by the Atlanta Police Department to provide the real-time situational awareness and decision support they need to ensure public safety and security during large-scale special security events like Super Bowl LIII.” IPSecurityCenter PSIM is installed in some of the largest public safety and security programs in some of the world’s largest cities. The platform enables the most intelligent integration of the widest range of disparate public safety, security, emergency management, and homeland defence system and sensor technologies, including video and video analytics, facial recognition, license plate recognition, crowd size monitoring, gunshot detection, chemical, biological, radiological/nuclear and explosives detection, geospatial mapping, and asset tracking.

The Polizei Bayern successfully opened its first operations centre in mid-September at its Police Headquarters in Central Franconia in Nuremberg. At the heart of the communication system was the Frequentis 3020 LifeX platform including digital radio connections and the newly developed AudioHub. The headquarters in Nuremberg is the second largest operations centre in the German state of Bavaria. It comprises 21 operator working positions that receive and process between 800 and 1,200 police calls per day. In the event of an emergency, an additional 13 operator working positions can be activated. Dispatch calls successfully Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours Within the first week of operation the system was put to the test during a storm which led to over 900 emergency calls in the space of seven hours. The system proved its stability and operators were able to dispatch calls successfully without issue.  "The professionalism of Frequentis during the preparation, implementation and follow-up commissioning of the system gave us confidence in their abilities. All of the aspects important to us as customers were immediately considered and processed by the Frequentis team. Above all, the usability of the system was well received by the operators.", said Anton Beierweck, Head of State-wide IT Procedures at the Police Headquarters Upper Bavaria South. Provides highest protection LifeX was first deployed for Bavarian Police Force in 2015, ahead of the G7 summit. The system was adapted to the needs of the event which required 18,000 emergency services personal to protect government leaders and control demonstrations. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020 "What has been clear from the start of the project is the willingness of the Polizei Bayern to innovate. We are very proud to have met their high requirements in terms of technology and services and appreciate the professional cooperation with the organisation who provides the highest protection and security in Bavaria.", Robert Nitsch, Frequentis Vice President Public Safety. The police headquarters of Mittelfranken is the pilot for the rollout of nine additional control rooms in Bavaria through October 2020. Two more operational centres are planned to be brought on line before the end of 2018.

The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?

Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?

The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?