Zenitel names Jalen James as Strategic Alliance ​Relationship Manager

Zenitel, the global supplier of intelligent critical communication solutions, announced the hiring of a key relationship executive in its Americas Onshore Business Unit.

Jalen James has been named Strategic Alliance Relationship Manager, reporting to Kelly Lake, Director of Global Strategic Alliances.

Strategic alliances programme

The Zenitel strategic alliances programme supports manufacturer partners who integrate Zenitel’s intelligent communication solutions into their business. James will also work with the company’s technology partners to help ensure the continued successful product integrations of Zenitel’s audio solutions with pioneering video surveillance and access control platforms.

James has a bachelor’s degree in Logistics, Materials, and Supply Chain Management from the University of South Carolina.

Broad work experience 

His strengths in business development, pipeline management, supply chain management, and project management

Before joining Zenitel, he was a Supplier Business Manager at Scansource Inc., for 6 years. Scansource is a distribution company with direct relationships with manufacturers.

He has worked with brands such as Honeywell Inc. SPS, Toshiba Inc, Axis Communications, and March Networks, managing all aspects of business operations and sales support within Scansource.

His strengths in business development, pipeline management, supply chain management, and project management have allowed him to build lasting relationships with suppliers, field reps, and partners of the distribution channel. 

Identify and understand customer needs

“I am thrilled to welcome Jalen to the Strategic Alliance programme at Zenitel,” said Kelly Lake, adding “He has a proven ability to identify and understand customer needs, to create solutions, and to provide value."

Kelly Lake continues, "I look forward to working with him to continue to grow and support our strategic alliance's programme.”

Intelligent communication solutions

"I am thrilled to embark on this exciting journey with Zenitel as the newly appointed Strategic Alliance Relationship Manager,” said Jalen James, adding “Joining a pioneering force in intelligent communication solutions is not just a career move but a leap into a realm where innovation and collaboration thrive."

Jalen James continues, "My experience at Scansource Inc. has equipped me to contribute to the continued success of the strategic alliance's programme, fostering lasting relationships within the industry."