Druva peer-recognised as a Customers’ Choice in the 2023 Gartner ® Peer Insights™ Voice of the Customer Report

Druva Inc., the industry’s SaaS platform for data resilience announced that it has been recognised as a Customers’ Choice in the Gartner® Peer Insights “Voice of the Customer” Enterprise Backup and Recovery Software Solutions Vendor Report.

Overall ratings

Druva’s recognition as a Customers’ Choice is based on Overall Experience and User Interest and Adoption, receiving an Overall Rating of 4.8 out of 5 (based on 139 reviews as of 31 October 2022).

Druva also received ratings for Product Capabilities (4.7/5), Sales Experience (4.7/5), Deployment Experience (4.8/5), and Support Experience (4.8/5), with 96% of reviewers Willing to Recommend Druva’s solutions to businesses. 

Cloud-based operations

Customers need the utmost confidence in the data resiliency solutions partners to provide to protect their data

Organisations need innovative and secure data protection, security, and management solutions more than ever before. With cyberattacks on the rise amid this mounting need to keep data secure, it’s paramount that organisations partner with a trusted, third-party vendor to ensure their solution provides the necessary protection for essential data.

As cloud-based operations become the norm for businesses in multiple markets, customers need the utmost confidence in the data resiliency solutions partners to provide to protect their data.  

Secure cloud-based SaaS platform

“Druva fully understands the need for IT businesses to wholly place their trust in a secure cloud-based SaaS platform when protecting their data,” said Jaspreet Singh, CEO at Druva.

“Not only is it Druva's utmost priority to deliver customer-centric, reliable enterprise data backup, disaster recovery, and cyber resilience solutions for the market, but we pride ourselves on our attention to customer needs, which we believe is made apparent through the Customers’ Choice peer-distinction in this report.”

Customer benefits

“We are proud of this recognition and look forward to providing the utmost benefits to our customers through the best-in-class platform backed by our world-class support and a $10M Data Resiliency Guarantee.”  

Druva resolves pain points for businesses by delivering solutions that satisfy each category in the Voice of the Customer report.

Seamless cloud-based solution

Druva Data Resiliency Cloud provides organisations with SaaS-based software backup and enterprise solutions 

Scoring 4.8 out of 5 in both the Deployment Experience and Support Experience categories, Druva delivers a seamless cloud-based solution and empowers organisations for long-term success post-deployment.

The Druva Data Resiliency Cloud, combined with the Druva Data Resiliency Guarantee, provides organisations from government to multi-billion-dollar entities with SaaS-based software backup and enterprise solutions needed to protect their business-critical data and help companies recover from ransomware.  

Gartner Peer Insights Customers’ Choice 

According to the Voice of the Customer report, “Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognised with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognised vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.” 

“Gartner Peer Insights is a free peer review and rating platform for enterprise software and service decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.”