Office security systems
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each o...
Aiphone, the international manufacturer of intercom and security communication products, introduces an updated JO series video intercom which enables homeowners and small businesses to control front-door access onsite or from virtually anywhere using a cloud-based mobile app. The new entry-level unit also has built-in options for recording visitors. The updated JO Series provides door access using the best of both worlds – a hard-wired, in-home master station with 7-inch screen for instan...
Asset protection specialist VPS Security Services, warns that the ongoing Brexit saga is likely to lead to a rise in vacant properties, both commercial and residential, as property developers and investors are even more reluctant to move forward with their UK real estate strategies. Despite a serious housing shortage, there remain over 200,000 homes in the UK that have been empty for 6 months or longer, and as commercial rentals slow down, especially in the retail sector, there is a growing mov...
John Davies, Managing Director of TDSi commented, “Our Poole facility is at the heart of TDSi’s UK and international operations, the vital hub for our worldwide distribution, sales and support. As such, Nicky has an important role in ensuring TDSi continues to offer top-class service to our customers and partners.” Best security solutions Nicky also commented, “I am very pleased to be joining the TDSi team and to be overseeing our key Poole facility. TDSi’s team h...
With the coming of a New Year, we know these things to be certain: death, taxes, and… security breaches. No doubt, some of you are making personal resolutions to improve your physical and financial health. But what about your organisation’s web and mobile application security? Any set of New Year’s resolutions is incomplete without plans for protecting some of the most important customer touch points you have — web and mobile apps. Every year, data breaches grow in scop...
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all o...
ASSA ABLOY has acquired Exidor Ltd from Chamberlin Plc. Exidor is a long established manufacturer of panic and emergency exit hardware in the UK. ASSA ABLOY is an international group with around 47,000 employees and sales close to £6.4 billion. In the UK, ASSA ABLOY is best known for the Yale and UNION brands and has its Head Office and main manufacturing centre in Willenhall. Innovative product range Given the strong commercial synergies between Exidor and ASSA ABLOY Opening Solutions UK, in particular with the Door Hardware Group in the UK, the acquisition will create opportunities for both businesses to add greater value to our customers by offering a broader and innovative product range. Exidor will continue to operate as an autonomous business as part of the Door Hardware Group, retaining the existing strong management Exidor will continue to operate as an autonomous business as part of the Door Hardware Group, retaining the existing strong management and commercial teams who have been responsible for developing its excellent reputation in the market. Existing customer contact points remain unchanged. Emergency exit hardware “Exidor are an exciting addition to our UK business and I am delighted to welcome their team into ASSA ABLOY” says Harry Warrender Market Region Manager of ASSA ABLOY Opening Solutions UK & Ireland. “It offers an extensive high quality range of panic and emergency exit hardware with a strong track record of innovation. Their portfolio will extend the ASSA ABLOY offering into the UK commercial market.” Exidor was established in 1931 and has its headquarters in Cannock, West Midlands. The business employs approximately 70 employees and 2018 sales are expected to reach around £8 million.
In honour of International Day for the Elimination of Violence against Women, Dahua Technology donated its advanced video surveillance solutions to Faces of Hope Victims Center for it to create a safe space for victims and employees alike, protecting domestic violence sufferers. Globally, almost one third (30%) of women who have been in a relationship report that they have experienced some form of violence by their intimate partners. Globally, more activists and groups are organising to combat domestic violence. Boise, Idaho based victim center Faces of Hope is leading the way in reducing victimisation of domestic abuse by offering a safety net of crisis-intervention services. Upgrading older cameras Given the danger posed by abusers, it was critically necessary for the Center to upgrade its video surveillance system to ensure the security of staff and victims. “Meeting with Dahua, it was clear that they were eager to help us in any way they could,” said Darren Braden, Regional Sales Director at Dahua’s All-star Dealer - Integrated Security Resources (ISR). “Upgrading the older cameras was a must for the victim center, so Dahua donating its video surveillance equipment is a step towards making this upgrade a reality.”Dahua Technology upgraded Faces of Hope’s security system with HD over Coax to minimise system disruption and bolster user interface Dahua Technology upgraded Faces of Hope’s security system with HD over Coax to minimise system disruption and bolster user interface as well as technologies such as 4MP IR 3.6mm Mini Dome and Mini Bullet Dahua cameras to enable superior clarity. Domestic violence victims Furthermore, Dahua bolstered the center’s night surveillance with WDR enabled products to provide high-quality images and crystal-clear imagery around the clock. Most valuably, Dahua Technology ensured the safety of Faces of Hope Victim Center with around-the-clock surveillance and monitoring support, imbuing its technology with the company’s care and dedication. With end-to-end technical support to ISR, the installation went smoothly. Faces of Hope Victim Center staff have described the upgraded system as “much easier to use, has perfect picture quality, and makes us feel safer. Dahua’s generosity is greatly appreciated, and the quality of their products is unmatched.” Moving forward, Dahua Technology will continue leveraging its leading technologies to not only ensuring the safety of women and domestic violence victims but contributing more to the local communities and social purposes. Dahua Technology will continue to focus on ‘Innovation, Quality and Service’ to realise its mission of ‘Enabling a safer society and smarter living’.
Integrated security manufacturer TDSi is pleased to announce the appointment of Greg Little as Technical Support Engineer. Greg will be providing First and Second Line support to TDSi’s customers, for both engineering and sales support – with a specialisation in IP networking and CCTV. John Davies, Managing Director of TDSi commented, “We are delighted to welcome Greg back to the TDSi team, as he was previously our Sales Support & Estimator for five years. With a highly impressive track record of technical knowledge and expertise, Greg is the perfect professional to support TDSi’s customers with any technical or sales bid enquiries.” Modern security systems With the level of technical integration required by modern security systems, technical support is a key service provided by the TDSi team. Reflecting upon his new role, Greg stated, “Every installer needs to know they can pick up the phone and get competent, timely and professional support when installing or fault-finding on site.” Greg has a distinguished security career, including 21 years at Chubb Security and two years as Technical Supervisor at Network Security Greg has a distinguished security career, including 21 years at Chubb Security (14 as a Service Engineer, seven as Technical Support Engineer) and two years as Technical Supervisor at Network Security, where he trained to become Fire Industry Association (FIA) and Gent qualified, before returning to TDSi. Dispersed security projects John Davies added, “We were excited to invite Greg back to TDSi in his new role, which is a vital part of TDSi’s support team. We are proud to offer our partners and customers the highest levels of technical advice and support whenever required, and Greg is a key part of our ongoing commitment to deliver this.” TDSi is also pleased to announce the appointment of new Warehouse Operative Dominic Alexander at its Headquarters in Poole, Dorset, UK. Dominic is a key member of the team that processes and ships TDSi’s extensive range of products to its partners and customers around the world. Dominic commented, “We manage the logistics and movement of products from our UK manufacturing plant, to our warehouse in Poole and onwards to globally dispersed security projects. It’s great to be part of a team that helps people stay safe and secure all around the world.”
Linx International Group has revealed that in the past 18 months, PerpetuityARC Training and Tavcom Training has supported more than 350 armed forces personnel in making the transition to ‘civvy street’, through its award-winning security management and security systems courses. The announcement follows an article published by The House magazine on 7th November, in which the Defence Minister, Tobias Ellwood, was asked whether former soldiers’ employment prospects could be affected by current perceptions regarding their wellbeing, to which he is quoted as saying: Preferred supplier “Completely. You could have this attitude where an employer who’s not familiar with the Armed Forces, they may say, ‘two people, one has served in the Armed Forces, are they going to go doolally on me?’” Linx International Group is a preferred supplier to the Career Transition Partnership (CTP) that has, to date, assisted over 235,000 service leavers He added: “We need to kill that attitude because it’s decidedly untrue and unhelpful. We’re doing a lot of work with employers themselves, with businesses and organisations, so they can see the value of that.” Linx International Group is a preferred supplier to the Career Transition Partnership (CTP) that has, to date, assisted over 235,000 service leavers. Exemplary work ethic Ciaran Barry, Group Operations Director at Linx International Group, who himself served in the British Army for ten years, states: “Personnel leaving the armed forces have rich and diverse experience and knowledge coupled with an exemplary work ethic that is invaluable across every aspect of the security sector. Through the provision of our classroom and online training courses we are enabling these service men and women to obtain the skills and associated qualifications that make them highly attractive candidates for employers.” Ciaran adds: “As we commemorate the armistice, it is important to reflect not only on the admirable service to the country both past and present, but also to recognise the immense contribution these people continue to make to society throughout their lives after their military careers have ended.”
PerpetuityARC Training, part of Linx International Group, is proud to announce that its Advanced Investigation Techniques course has attained IQ Level 5 accreditation. The five-day classroom course provides security and HR professionals, general managers and people working in compliance and audit roles with the knowledge and skills necessary to conduct effective, legally compliant investigations. Advanced Investigation Techniques is ideal for professionals working in the private sector who have completed the Workplace Investigations and Interviewing course (BTEC Level 4) or already have knowledge and experience of workplace investigations and interviews. Specific topics addressed The comprehensive syllabus covers: ethics, principles and policy of investigation; incident scene management and evidence recovery The comprehensive syllabus covers: ethics, principles and policy of investigation; incident scene management and evidence recovery; and human factors including interview skills, problem solving and report preparation. Specific topics addressed include: Roles and responsibilities of the advanced investigator Integrity policies and ‘whistleblowing’ considerations Transparency versus confidentiality Investigation structure, accountability and reporting lines Disclosure issues Key legislation Vital forensic principles Cyber issues Early liaison with legal and judiciary advisors The importance of research Types and characteristics of witnesses Identification and recognition of coping strategies Personal resilience, patience and focus Welfare and support Assessment integrity The organisation is approved by the UK’s regulators of qualifications: Ofqual, CCEA, Qualifications Wales and SQA The awarding body, Industry Qualifications, has a reputation for being best in class in terms of assessment integrity and customer service. The organisation is approved by the UK’s regulators of qualifications: Ofqual, CCEA, Qualifications Wales and SQA. Sarah Hayward-Turton, Head of Sales at Linx International Group, states: “We are proud that this important and extremely relevant course has the deserved prestige of IQ Level 5 accreditation.” “When conducting a workplace investigation, adherence to due process and attention to detail is everything. This course gives those responsible the guidance, skills and confidence to take control and handle the investigation correctly, fairly and consistently.” The next Advanced Investigation Techniques course takes place from 22 to 26 July 2019 in Oxford. Non-residential places cost £1995 plus VAT, with 10% discount available if booked more than 12 weeks in advance. PerpetuityARC Training can also deliver the course in-house.
With smart city projects on the rise across Thailand, international security brands have converged at the 6th edition of Secutech Thailand in a bid to connect with regional buyers and project owners. Stricter fire and safety regulations enacted by the government have also led to heightened demands for fire and safety equipment, which will be a popular product category during the show. The high demand has translated into an expansion in show scale at Secutech Thailand, which continues its year on year growth. Across 7,000 sqm of exhibition space at the Bangkok International Trade & Exhibition Centre, over 250 brands are exhibiting, which represents a jump of 10% from the previous edition. International exhibitors “Visitors to this year’s Secutech Thailand will find products and solutions that are fit for the new age of security,” said Ms Regina Tsai, Deputy General manager of Messe Frankfurt New Era Business Media Ltd. “As is the case across Asia, smart and safe city is a hot topic in Thailand and we are expecting a large number of government and commercial sector stakeholders to pass through the doors over the coming days to source and learn about new technologies for this sector. The technological barriers to entry for suppliers in the sector are extremely high, particularly with regards to artificial intelligence and IoT technology. For this reason, we are glad to be hosting a mix of international brands with strong technological pedigree that can fulfil the requirements of regional buyers.” The fair offers exhibitors with an excellent opportunity to meet with potential clients to discuss their requirements The international line-up of brands is expected to attract high numbers of visitors to the fair, which welcomed a record 8,326 trade visitors at the previous edition. Some of the most notable companies at the show include Dahua, Full Enterprise, Great Lite, Hikvision, Hip Global, Jvckenwood, Konica Minolta, Naffco and Zkteco. Many of these companies offer IoT based solutions that can be customised to meet the unique needs of end-users. The fair therefore offers them an excellent opportunity to meet with potential clients to discuss their requirements. Concurrent events Although smart city is a central theme of this year’s show, there is also plenty on offer for stakeholders from other important fields of security. A wide range of products for smart home and building, information security and fire and safety are on display at three concurrent events: Fire & Safety ThailandAllows the market to source and gain insights about video smoke alarms, water mist systems, early suppression fast response fire protection, and alert and rescue equipment for mudslides and floods. SMAhome ThailandReturns to Secutech Thailand following a successful debut in 2017. The applications of products on display at the event range from residential complexes to commercial real estate such as smart offices and smart buildings. Members of the hospitality industry can also find a range of smart IoT solutions at the event. Info SecurityA new addition to the show, this concurrent event addresses the security challenges that have risen from increased digitisation. This includes IoT security, mobile security, cloud security, risk remediation and network & endpoint security. Distinct themed pavilions IoT opportunities are to be mapped out in fringe programme alongside fire and safety challenges There are also four distinct pavilions at the fair showcasing products with applications for smart city, smart home, smart living and smart building. The smart city theme is explored at the DEPA Smart City Pavilion as well as at two international pavilions from Singapore and Taiwan. The Singapore pavilion, which is a new addition at this year’s show, is hosting a selection of smart sensors, smart access control systems and video smoke alarms, while the Taiwan pavilion mixes solutions for smart city alongside products for smart traffic control, smart home, smart living and emergency exits for fire and safety. The Z-Wave Pavilion, meanwhile, is housing smart home devices that utilise the Z-Wave wireless communication protocol. IoT opportunities are to be mapped out in fringe programme alongside fire and safety challenges. IoT-based smart communities Thailand’s position as a maturing market for security products means that there is high appetite for sector specific information among regional stakeholders. A series of informative fringe events are being held during the fair to fulfil this need, and to also uncover the trends that can solve local challenges. IoT technology has great potential to be implemented in cities across Thailand and can be readily adopted in new infrastructure projects. The Real Estate and Partnership Association will host the ‘Realtech Seminar: IoT for Smart Property’ to highlight these opportunities and the associated challenges. The seminar will delve into the complexities of the Building Internet of Things (BIoT) and address ways in which the BIoT can be used for predictive maintenance in commercial buildings. The hot topic of IoT based smart communities will be another discussion point during the seminar. Data and smart entrance technologies The Hotel Security Association of Thailand will host the ‘What IoT Means to Hotel Security’ seminar during the fair Thailand’s hotel industry can also stand to benefit from implementing IoT technologies. The Hotel Security Association of Thailand will host the ‘What IoT Means to Hotel Security’ seminar during the fair to address this theme. The seminar will include case studies and presentations about opportunities for data and smart entrance technologies to improve hotel security. Meanwhile, the ‘Thailand Mayor’s Summit’ will bring together urban developers and city leaders to discuss the technologies that are needed to develop smart cities. The summit will host two panel discussions exploring this subject alongside the topic of sustainability. Challenges of increased urbanisation While the fair’s programme of fringe events places a spotlight on the prospects for IoT implementation and smart city development, it will also address the challenges that are emerging from increased urbanisation. The aptly named ‘The Challenge of Fire & Safety in High Rise Buildings’ seminar will focus on such challenges through a panel discussion. The event will also outline the most up-to-date best practices for fire and safety as well as new innovations for emergency response situations. Safety and security are increasingly important basic needs and, therefore, stand for a growing global market. With twelve trade fairs, congresses and forums around the world, Messe Frankfurt brings together demand and supply worldwide with progressive, connected products, applications and services focusing on commercial security and the protection of buildings, spaces and people. The Safety, Security & Fire business cluster offers access to the dynamic markets of the Arabian Peninsula, Asia, Europe and South America.
Edward Snowden’s name entered the cultural lexicon in 2013, after he leaked thousands of classified National Security Agency documents to journalists. He’s been variously called a traitor, a patriot, a revolutionary, a dissident and a whistleblower, but however you personally feel about him, there’s one way to categorise him that no one can dispute: He’s a thief. There’s no doubt about it: Snowden’s information didn’t belong to him, and the scary truth is that he is neither the first nor the last employee to attempt to smuggle secrets out of a building – and we need to learn from his success to try to prevent it from happening again. Since the dawn of the digital age, we’ve fought cyber pirates with tools like firewalls, encryption, strong passwords, antivirus software and white-hat hackers. But with so much attention on protecting against cyber risks, we sometimes forget about the other side of the coin: the risk that data will be physically removed from the building. Douglas Miorandi, director of federal programs, counter-terrorism and physical data security for Metrasens, recently discussed the major risks to physical data security with SourceSecurity.com. Q: What do you believe are the main physical threats to data? The biggest threats I have seen in the physical data security space have varied over the years, but there are four specific risks that remain the same across the board for any organisation, which are: Every organisation is at risk of having data walk out the building with that employee The Insider Threat The Outsider Threat The Seemingly Innocent Personal Item Poor or Nonexistent Screening To beginning with, every company or government agency has at least one disgruntled employee working for them, whether they know it or not, and that means every organisation is at risk of having data walk out the building with that employee. That is what security experts call the insider threat. Q: What do you think influences employees to steal data from their own organisation? People steal data from their workplaces because they see some means to an end, whether it’s to expose something embarrassing or damaging due to a personal vendetta, or because they can sell it to a competitor or the media and benefit financially – meaning they don’t even need to be disgruntled; they might just want a quick way to make a buck. Financial data, too, is attractive, both for insider trading and selling to the competition. People steal data from their workplaces because they see some means to an end, whether it’s to expose something embarrassing or damaging due to a personal vendetta, or because they can sell it to a competitor or the media and benefit financially This can happen to both private companies as well as government agencies. Take Natalie Mayflower Sours Edwards for example, a Treasury Department employee who was caught in the act just last month, when she disclosed sensitive government information about figures connected to the Russia investigation to a reporter. She didn’t hack the system, she simply used a flash drive. And let’s not forget that Snowden was a contractor working for the NSA. Q: Many of us think of security threats coming from an outsider, do companies still face these type of threats? Yes. Unfortunately, organisations do not only need to worry about their own employees – companies and government agencies need to be wary of threats from outsiders. COTS devices include SD cards, external hard drives, audio recorders and even smart phones They can come in the form of the corporate spy – someone specifically hired to pose as a legitimate employee or private contractor in order to extract information – or the opportunistic thief – a contractor hired to work on a server or in sensitive areas who sees an opening and seizes it. Either one is equally damaging to sensitive data because of the physical access they have. Q: Whether it be an insider threat or an outsider threat, what are ways these individuals can steal sensitive data? There are two types of personal items that can be used to steal data: the commercially available off-the-shelf (COTS) variety, and the intentionally disguised variety. This is considered risk number three – the seemingly innocent personal item. COTS devices include SD cards, external hard drives, audio recorders and even smart phones, any of which can be used to transport audio, video and computer data in and out of a building. Intentionally disguised devices are straight out of the spy novel; they could be a recording device that looks like a car key fob, or a coffee mug with a USB drive hidden in a false bottom. Intentionally disguised devices are straight out of the spy novel; they could be a recording device that looks like a car key fob, or a coffee mug with a USB drive hidden in a false bottom Q: What is the difference between COTS and disguised devices? The difference between COTS and disguised devices is that if someone gets caught with a COTS device, security will know what it is and can confiscate it. The disguised device looks like a security-approved item anyone could be carrying into the workplace, making it especially devious. Sometimes these devices don’t just function to bring information out of a building; they are used to damage a server or hard drive once it’s plugged in to a computer or the network. Some are both – a recording device that extracts data and then destroys the hard drive. Companies with airtight cyber security protocols can sometimes fall down when it comes to physically screening peopleQ: With these types of discrete items, can security personnel still catch individuals in the act? For example, through security screenings? Poor or nonexistent screening is the most substantial security threat to any organisation when it comes to sensitive data. Whether it’s an employee, an outside contractor or a device, the physical security risks are real, and everyone and everything entering and leaving a building needs to be screened. Unfortunately, screening often isn’t occurring at all, or is ineffective or inconsistent when it does occur. Even companies with airtight cyber security protocols can sometimes fall down when it comes to physically screening people and stopping them from stealing data through recording devices. Q: It’s surprising that so many organisations would neglect physical security when protecting their data. It’s a huge mistake, and the consequences can be dire. They range from loss of customer trust, exorbitant lawsuits and tanking stock prices in the private sector; and risks to national security in the public sector. Costs and resource allocation increase as well during efforts to reactively fix or mitigate the effects of physically stolen data. For both the private and public sectors, the risk for data to be physically removed from a building has never been greater. Years ago, it was much harder for the average Joe to figure out where they could sell stolen data. Now, with the Deep Web, anyone with Tor can access forums requesting specific information from competing spy agencies, with instructions on how to deliver it, greatly reducing the risk of getting caught – and increasing the likelihood people will try it. Although it’s getting easier to sell data, the good news is that all of these threats are avoidable with the right measures. Physical data security and cybersecurity must be considered the yin and yang of an airtight policy that effectively protects sensitive or confidential assets from a malicious attack Q: So how can an organisation protect against these risks? There are a number of ways – and the first one requires a change of mindset. Not long ago, the building/physical security department and the IT/cybersecurity department were considered two different entities within an organisation, with little overlap or communication. Organisations now are realising that, because of the level of risk they face from both internal and external threats, they must take a holistic approach to data security. Physical data security and cybersecurity must be considered the yin and yang of an airtight policy that effectively protects sensitive or confidential assets from a malicious attack. Q: How can companies and government agencies combine both physical data security and cybersecurity initiatives? Physical security managers can advise cybersecurity managers on ways to reinforce their protocols – perhaps by implementing the newest surveillance cameras in sensitive areas, or removing ports on servers so that external drives cannot be used. Organisations need to create an effective program and ensure it stays effective so people know it’s not worth the hassle to try In turn, the cybersecurity team can let the physical security team know that they have outside contractors coming in to work on the server, and the physical security team can escort the contractors in and stand guard as they work. Constant communication and a symbiotic relationship between the two departments are crucial to creating an effective holistic security protocol and, once you’ve got the momentum going, don’t let it slow down. Sometimes efforts start off strong and then peter out if priorities change. When guards are down, it’s an excellent time for a malicious actor to strike. Organisations need to create an effective program and ensure it stays effective so people know it’s not worth the hassle to try. It’s not just about the mentality, though. Using the right technology is just as important. Q: What type of technology can you use to protect physical data? Many problems can be avoided by simply using the right technology to detect devices that bring threats in and carry proprietary information out. Electronics such as hard drives, cell phones, smart watches, SD cards and recording devices have a magnetic signature because of the ferrous metals inside them. Using a ferromagnetic detection system (FMDS) as people enter and exit a building or restricted area means that anything down to a small microSD card triggers an alert, allowing confiscation or further action as needed. Electronics such as hard drives, cell phones, smart watches, SD cards and recording devices have a magnetic signature because of the ferrous metals inside them Q: How does FMDS work? In the most basic terms, FMDS uses passive sensors that evaluate disturbances in the earth’s magnetic field made by something magnetic moving through its detection zone. Nothing can be used to shield the threat, because FMDS doesn’t detect metallic mass; it detects the magnetic signature, down to a millionth of the earth’s magnetic field. FMDS is the most reliable method of finding small electronics items and should be part of the “trust, but verify” model Although it is a passive technology, it is more effective and reliable than using hand wands or the walk-through metal detectors typically seen in an airport, which cannot detect very small ferrous metal objects. FMDS can see through body tissue and liquids, so items cannot be concealed anywhere on a person or with their belongings. Whether or not the items are turned on doesn’t matter; FMDS doesn’t work by detecting a signal, but rather by spotting the magnetic signature that electronics contain. This is ideal, because most recording devices do not emit any signal whatsoever. In my experience, FMDS is the most reliable method of finding small electronics items (as well as other ferrous metal objects, like weapons), and should be part of the “trust, but verify” model, in which companies assume the best of their employees and anyone else entering the building, but still take necessary precautions. Q: What are the key takeaways for organisations looking to enhance data security? The toughest challenge in the security sector – whether it’s cyber or physical – is remembering that the bad guys are constantly looking for ways to slip in through the cracks, and security departments need to stay one step ahead to ward off both internal and external threats. Recognising the existing threats, putting together a holistic security strategy, and using the right technology to detect illicit devices comprises an effective three-pronged approach to protecting an organisation’s data. Organisations cannot afford to be passive about security and assume employees won’t steal data and spies won’t sneak in. Strong countermeasures are necessary because data loss can come from both inside and outside, in both private and public sectors, from places not everyone thinks of – and with technology like FMDS acting as a backup to the human element, organisations can lock down their data and keep the wolves in sheep’s clothing from getting through the door.
As the world continues to become more connected, it’s becoming increasingly important to adjust security and safety procedures in the workplace. But today’s ever-evolving office environment can present unique safety and preparedness challenges. No two businesses are exactly alike, with some located in numerous buildings or spread out across campuses, while others have employees that frequently journey from different locations, work remotely or travel internationally. With this shifting environment, Rave Mobile Safety’s recent Workplace Safety and Preparedness survey asked over 500 full-time employees in various industries across the United States about their views on safety at work and emergency preparedness. Preferred safety measures Only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situationsThe survey looked at how employees and companies respond to various workplace emergencies: workplace violence, active shooter, medical emergency, fire, hazmat incidents, weather events and cyberattacks/system outages. Respondents provided insight on the current state of safety in their workplace, as well as how they want to be contacted when an emergency occurs. Though opinions on the preferred safety measures differed between generations and also between on-site and offsite workers, one fact remains consistent: there is much to be done to instil a better sense of safety in the workplace. While the findings show that employees feel safe in their workplace, only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situations. Quick thinking Of the plans currently in place, excluding fire, 57 percent of the other major emergency plans were rarely or never tested. With so few drills in place, employees are left not knowing the best ways to respond to emergencies like weather events or hazmat incidents or if their employer recommends a certain response to situations like medical emergencies. Testing these plans is essential so that all employees, whether they are new to the company or not Even if plans are in place to begin with, not ensuring your employees understand and are comfortable with how to react to certain situations, can put the organisation in harm’s way. Testing these plans is essential so that all employees, whether they are new to the company or not, have the appropriate response top of mind and their actions become second nature during a situation that will likely require quick thinking. Workplace violence Instilling regular practices will only further ensure that responses will happen seamlessly, regardless of the emergency. Beyond the general awareness of drills and practices, most surprising in the responses was the fact that 34 percent of female respondents were unaware of workplace violence emergency plans. This is particularly shocking because workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour Statistics. This shows an obvious lack of preparedness from organisations. It’s immensely important that employees to understand the relevant dangers of the workplace, especially when alternative could have a fatal result. The differences between baby boomers and millennials in the workplace is a common barometer showing how the workplace is continuing to change. Emergency plans Workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour StatisticsWhat may have worked for previous generations must be reworked and adjusted so every generation is made aware of and understands the plans and procedures in place. These changes can help make workplace safety plans fresh and continuously relevant. With that in mind, millennials currently represent the largest segment of employees unaware of emergency plans for major workplace emergencies. 38 percent of this age group are unaware of existing emergency plans, compared to just a 28 percent average of employees over the age of 35. This could be associated with the fact that some organisations are not communicating plans with newer employees or even that organisations that employ a significant number of millennials might not have plans in place at all. Affecting everyday work If the newest generation is unaware of these plans, then it is only a matter of time before Generation Z enters the workforce and is in even worse position when it comes to emergency awareness. The survey results showed that on average, workplaces use two methods of communication for emergencies Feeling safe and secure at work should not be something that workers need to focus on, however more than a quarter of respondents that work remotely said that worrying about safety is exactly what is affecting their everyday work. With that in mind, it’s even more concerning to see that there seems to be a clear divide between current methods and preferred methods of communication during an emergency. The survey results showed that on average, workplaces use two methods of communication for emergencies, with the top two being intercom system announcement/building alarm (27 percent) and email (22 percent). Mass text messages At first, these methods seem to cover both remote and in-office employees, but survey results actually showed that both groups preferred and would be better reached during other methods. While email is the second most common emergency method currently in place by organisations, it actually ranks as the fourth most preferred method at a mere 11 percent. Even with a clear preference towards communication via mass text messages by respondents (39 percent of remote workers prefer this method), less than 20 percent of companies actually take advantage of this technology. This clear disconnect shows that organisations must find what works best for their employees instead of using methods that were previously established or that are just currently being used. Preparedness plans What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving Communication can not only be essential to alert employees to everyday situations, like office closures, but it is also imperative in preventing emergencies to escalate when they do occur. Although this survey discusses the current state of safety in the workplace, it’s that the disconnect between employee perceptions and employer polices that’s the most concerning. Companies need to take steps to understand how their employees would like to be reached during an emergency, as well as how employees would also like to reach out to management to report their own concerns. What remains important for organisations, regardless of size or industry, is to keep emergency preparedness plans ever evolving and well communicated, so your employees are confident in the emergency plans in place. By proactively planning and practicing for emergency events through table top exercises and drills, employers can demonstrate their commitment to employee safety and preparedness and build employee confidence.
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business access controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labour and materials. Today we will look at four focus points: vertical markets, cloud-based access control, technology upgrades, and preventative maintenance and service agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales Having logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive maintenance and service agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labour or just labour for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labour 24/7” or a “parts and labour M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical area access management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labour only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
How’s this for a simple access control scenario? You walk up to a door, wave your hand in front of a button, the button lights up, and the door opens. That’s the simplified user experience that startup Openpath is promoting as it enters the crowded and mature market for physical access control. Openpath says a simple user experience provides the extra boost needed for mobile credentialing to gain momentum. In this case, it’s even simpler than using a card credential (no searching in a bag or purse for the card). And there’s no personal identification number (PIN) code to remember; no “intrusive” biometric element that can concern some users. James Segil, President and Co-Founder of Openpath, says the simplified process “uses fewer thought cycles.” Reliability of the system comes from Openpath’s SurePath triple-connect technology “We wanted to make mobile access control that people want to use and can use safely and with ease,” he says. “We wanted to make using a smart phone for access control easier and more reliable than using a keycard.” Simplified user operation In the simplified scenario, the mobile credential resides on a smart phone that can remain tucked away in the user’s purse or pocket. The credential remains active without the user needing to open an app. The wave of the hand signals intent, which causes the button to light up, activate and the door is ready to open. Segil says the simplicity of operation has contributed to the system seeing an unheard-of 94% adoption rate among users. Reliability of the system comes from Openpath’s SurePath triple-connect technology. The smart phone credential is delivered using Bluetooth, WiFi or LTE (cellular) – whichever signal reaches the reader first enables the door to be opened. So even if a company’s WiFi is down or Bluetooth proves unreliable, there is still a third option. Openpath deploys “seamless” cloud integration and makes it easy for landlords and tenants to integrate Openpath with other systems Seamless cloud integration Segil is a serial entrepreneur who has had experiences as a frustrated user, dealing with many different offices, people and access control deployments over the years – subletting office space, changing PIN codes, dealing with 10 different offices using 10 different cards. Based on that experience, Openpath’s founders saw a need for a more user-centric approach to access control, and a chance to improve the office experience to be more aligned with employees’ experiences in their smart homes. Segil says he also saw “significant lethargy” among incumbent players in the access control space, and a market in which mobile and cloud technologies had still not taken hold. In addition to a simplified user experience built around mobile credentialing, Openpath deploys “seamless” cloud integration and makes it easy for landlords and tenants to integrate Openpath with other systems. The “elegant” readers, including a flush-mounted version, fit in well with high-end office environments. The company launched in May 2018. Openpath has been signing up national and regional channel partners all across the U.S. Openpath is focused on the commercial real estate market, where they have already seen significant adoptions, especially among mid-sized companies. Larger deployments as part of new construction are in the pipeline. National system integration In the past six months since its launch, Openpath has been signing up national and regional channel partners all across the U.S. and now has a nationwide footprint and is able to service customers all over the U.S. They are not yet disclosing any specifics about the number of partners they have signed up and who they are. “I can share that we have a number of large national system integration and security brands on board as channel partners and many more regional and local system integrators,” says Segil. They are looking for additional integrator partners. “There is a cohort of folks out there who say ‘I get it,’ and I want to offer it to my customers,” says Segil. The cloud element of the system can provide recurring monthly revenue (RMR). Openpath’s system offers flexibility in terms of meeting each customer’s security needs. In addition to the “super convenient” scenario described above, the system can also be configured to be “super secure,” using two-factor authentication and other measures, says Segil. There are multiple “flavors” between the two extremes. It can also be integrated with elevators to enable the buttons on allowed floors. Integration with existing systems Cloud software simplifies operation for both tenants and landlords. The system is backwards-compatible to existing systems and can be used to retrofit and mobile-enable a legacy system, providing the benefits of mobile features and cloud operation to multiple sites. The software can interface with enterprise applications such as Active Directory, and an application programming interface (API) facilitates integration with other systems and building components. It operates with marketing automation platforms such as Flack and visitor management systems such as Envoy. The system is backwards-compatible, providing the benefits of mobile features and cloud operation to multiple sites Open standards make the system easy to install in new or existing buildings using RS485, or Cat 5 or Cat 6 wiring, whatever is in place. Retrofit installations can use existing panels, servers, software, etc., or they can be replaced. The Openpath panel is installed right next to an existing panel in a retrofit and preserves all legacy integrations of the previous system. Access credentials compatibility In its simplest configuration, the Openpath system consists of single or four-door panels wired using standard ports, Wiegand ports and REX ports, each connected to software in the cloud. Each panel works offline if the internet connection is down. Various key fobs, cards and other credentials are available in addition to mobile credentials. Openpath was one of the new exhibitors at last fall’s GSX show in Las Vegas, occupying a large-sized booth for a startup company. The “beautiful” hardware drew a lot of attention, says Segil. “The channel loves us, and we signed a lot of people,” he adds. “We were excited by the response.”
One factor aggravating concerns about workplace violence in corporate America is the easy availability of firearms. In many states, citizens, including employees, have the right to carry firearms onto a company’s property even though firearms are prohibited in the workplace. In effect, an employee prone to violence may have a firearm as near as their vehicle in the company parking lot. Currently, 23 states in the U.S. have so-called “parking lot storage” laws, which enable employees to store firearms in their vehicle’s trunk or glove box despite any corporate ban on weaponry. The laws have evolved as an expression of the Second Amendment “Right to Bear Arms” in the last decade or so. There is some variance in the laws from state to state, but they generally allow a citizen to carry a gun to and from work and keep it stored out of sight in their vehicle. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show Employee Second Amendment rights “The laws contend that employees should not have to give up their Second Amendment rights between home and the workplace and should be able to have a gun with them for protection from their front door at home to the front door of the workplace,” says Eddie Sorrells, Chief Operating Office/General Council of DSI Security Services. Sorrells will speak about the current state of the laws, how they came about, the nuances of state-to-state differences, and the possible impact on overall corporate security in a session titled “Employees Who Carry: Preventing Workplace Violence” at the upcoming GSX conference in Las Vegas, 23rd - 27th September. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. Sorrells’ session will be Sept. 24 from 10:30 to 11:45 a.m. Restrictions on gun visibility Employees may think the “right to carry” extends to the workplace, but the right only extends to the parking lot. The company still has the right to ban guns inside the premises. However, it is unlawful in some states for companies to search vehicles in parking lots, and companies who do so are violating the law, says Sorrells. Among the various state laws, some exempt public education institutions and other public venues. Depending on how the laws are written, there may be other exemptions, too. In Florida, for example, the law exempts any organisations that have explosives on site. With weapons on a company's property, a high-risk termination could potentially become violent Most laws require weapons to be stored securely out of sight. However, in Alabama, for example, it is legal to store validly permitted guns in full view during hunting season, Sorrells says. A resident of Alabama himself, Sorrells has been in the contract security business for 27 years, working mostly in multi-state operations. He has worked for 500 or so corporate security organisations throughout the country and is a practicing attorney who has studied issues of workplace violence and active shooters. “There is a political element to these laws, which were created with the goal of protecting Second Amendment rights,” says Sorrells, who says he sees arguments on both sides of the issue. However, political opinions aside, “if you’re a business owner, you have to contend with dozens of weapons on a company’s property,” he adds. “That could be an issue if a high-risk termination could potentially become violent. You have to assume there is a weapon in that person’s vehicle.” Sorrells' session will dive into the case law and illuminate some of the legal issues and how courts have addressed them GSX education program After the session, Sorrells hopes attendees will take away a good working knowledge of the state of the laws, how to comply with the laws, and issues such as posting of signs. The session will dive into the case law and illuminate some of the legal issues and how courts have addressed them. The timely session is an example of the valuable information attendees can gain by attending GSX. Sorrells has been attending the yearly ASIS International Conference and Exhibits for more than 20 years, at least since the mid-1990s. As the pre-eminent security organisation around the world, ASIS International provides unrivalled educational and networking opportunities at the yearly conference, he says. “There is a vast amount of networking and educational offerings on a wide variety of topics, including technology, legal issues, risk management, workplace violence, consulting, and anything under the sun,” says Sorrells. The newly branded GSX education program is led by subject matter experts from ASIS International, InfraGard (a public-private partnership between U.S. businesses and the Federal Bureau of Investigation), and ISSA (Information Systems Security Association). Sessions will deliver valuable, actionable takeaways to help attendees shape their security strategies. There will also be an exhibition of 550-plus suppliers and manufacturers highlighting the latest security solutions.
Security is more-than-ever linked to consumer electronics, especially in the residential/smart home market. CES 2018 in Las Vegas is therefore brimming with news that will have a direct impact on the security market, today and especially looking into the future. Products for the future of security CES is a giant trade show for consumer electronics with 2.75 million net square feet of exhibitor space and featuring more than 3,900 exhibitors, including 900 startups - in contrast, ISC West has some 1,000 exhibitors. During the week-long show welcoming 170,000-plus attendees from 150 countries, more than 20,000 new products are being launched. The products incorporate ingredient technologies such as artificial intelligence and 5G that will also be familiar elements as the future of the security industry unfolds. Familiar players at security shows also have a presence at CES, and many consumer technologies on display offer a glimpse of what’s ahead for security The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. Key security technologies at CES 2018 Familiar players at security shows also have a presence at CES. For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? At CES, Johnson Controls is announcing support for Apple HomeKit now offered in their DSC iotega wireless security and automation solution. Consumers can manage both their security system and also other home automation abilities using Apple’s Home app, or Siri on their iPhone, iPad or Apple Watch. Interlogix is announcing new features and components of its UltraSync SmartHome system, including hands-free voice control, high-definition cameras, an LTE cellular module and soon-to-be-released doorbell camera. The areas of consumer electronics and security are closely intertwined Developments in crime awareness ADT has a high profile at CES, including the launch of its ADT Go mobile app, equipped with 24/7 emergency response from ADT’s live monitoring agents and backed by Life360’s location technology, providing emergency response, family connectivity, safety assistance and crime awareness. ADT is also unveiling a video doorbell and expanding its monitoring to cybersecurity. IC Realtime is introducing Ella, a cloud-based deep-learning search engine that augments surveillance systems with natural language search capabilities across recorded video footage. Ella enables any surveillance or security cameras to recognise objects, colours, people, vehicles and animals. Ella was designed using the technology backbone of Camio, a startup founded by ex-Googlers who designed a simpler way to apply searching to streaming video feeds. It’s a “Google for video:” Users can type in queries such as “white truck” to find every relevant video clip. Smarter homes and smarter computers Do-it-yourself smart home security company Abode Systems announces iota, an all-in-one system giving customers more freedom and flexibility to build out and monitor their smart home. The new form factor has a built-in full-HD resolution camera enabling customers to see and hear what’s going on in their home 24/7 while a built-in gateway supports hundreds of devices to make homes more convenient, safer and more secure. There is also support for Apple HomeKit. Highly programmable and high-performance platforms will no doubt play a role in the future of video surveillance systems in our market The Z-Wave Alliance will host 30-plus leading smart home brands in the Z-Wave pavilion at CES. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience. Sigma Designs unveils its 700-Series Z-Wave platform, including numerous performance and technology enhancements in energy-efficiency and RF performance. Personal protection in attendance Self-defence product company SABRE will debut a combination pepper spray with dual sound-effect personal alarm that “alternates between the traditional wailing sound and a primal scream, while a strobe blinks 19 times per second to disorient assailants.” SABRE’s Modern Fake Security Camera includes “sleek, realistic design to deter would-be thieves.” Chip maker Ambarella is introducing the CV1 4K Stereovision Processor with CFflow Computer Vision Architecture. The chip combines environmental perception with advances in deep neural network processing for a variety of applications, including video security cameras and fully autonomous drones. At CES, applications will focus on automotive uses, including advanced driver assistance systems (ADAS), self-driving, electronic mirror and surround view systems. The highly programmable and high-performance platform will no doubt play a role in the future of video surveillance systems in our market. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience Extending home security and efficiency The Ring whole-house security ecosystem creates a “Ring of Security” around homes and neighbourhoods. Products include “Stick Up” indoor/outdoor security cameras, integrated LED lighting, a “Ring Alarm” integrated bundle for $199 including a base station, keypad, contact sensor, and Z-Wave extender. “Ring Protect Plans” include 24/7 professional monitoring. The “Streety” phone app, from Vivint Smart Home, extends home security into the neighbourhood. Streety makes it easy for neighbours to monitor neighbourhood activity through a network of shared residential cameras. They can keep an eye on kids, cars and property through live video feeds and use recorded video clips to investigate incidents. A new device making its debut at CES is the Walker “commercialised biped robot,” from UBTECH Robotics, which provides a complete home butler service and is designed to ease the day-to-day operations of a busy home or office. The varied of functions includes video surveillance monitoring, security patrol monitoring, motion detection and “instant alarm,” as well as dancing and playing games with children. The company says Walker will “bridge the gap between technologies that were once only available in scientific research institutions and everyday people.”
IDF Aluminium has installed transom closers, solenoid locks and hook locks from Alpro Architectural Hardware at a building in a historic section of London’s Finsbury Square. 4 Chiswell Street backs onto the Artillery Ground which has seen archery in Tudor times, some of the first organised games of cricket in the 1730s and even a hot-air balloon flight in 1784. The four-storey structure was refurbished by main contractor Parkeray to a design by Ben Adams Architects that created column-free office space with exposed concrete soffit and a signature golden mesh & grille facade based on curtain walling with bold circles. Automatic voltage regulation The glazing is unusual since the Reynaers’ curtain walling for the double-height reception uses innovative bracketry to support massive panes from Euroview Architectural Glass. The Alpro closers are on the distinctive gilt exterior doors and the client is also benefiting from solenoid bolts in the door heads. Alpro transverse action deadlocking bolts offer high levels of physical strength with holding forces of up to 2,000kg Alpro transverse action deadlocking bolts offer high levels of physical strength with holding forces of up to 2,000kg, a bolt throw of 14mm and models with oversize pins. The advanced microprocessor module provides power reduction allowing for continuous operation without heat generation as well as automatic voltage regulation, dual monitoring and access control features to fully monitor and control movement. Installers can use housings from the same series for surface mounting which facilitates the securing of glass doors. Dress plates are offered for a clean finish. Public sector environments The 4 Chiswell Street refurbishment was carried out with tenants in occupation and even involved use of abseiling techniques to replace glazing. A temporary reception was created for access and egress. Daylight has been maximised and floor-to-ceiling height is used wherever possible in a design that meets the Equality Act and includes a revised fire strategy. IDF specialises in the design, manufacture and installation of aluminium doors. The door projects are often in business and public sector environments where usage may be high but maintenance costs must be minimised. IDF has 30 years’ experience in the shop front and commercial door market. The company ensures a quality service by designing and fabricating all of its doors and shop fronts in-house with no use of sub-contractors. The client portfolio covers transport, local government, healthcare and education from schools through to universities.
An integrated security system that includes new IP cameras and two-way audio technology has seen the rate of injuries as a result of attacks on Post Office staff decline by 36% in just three years. This follows the deployment of a sophisticated monitoring and intelligent threat detection platform from Morphean, a Video Surveillance-as-a-Service (VSaaS) innovator, which has not only helped to keep staff safe but has also protected ATMs from attack, helping to keep Post Office doors open. Post Office is responsible for the safety and well-being of 14,500 workers in 11,600 branches. The very nature of their combined service offering and the fact they are often located in rural areas, means branches are prime targets for thieves. Threat intelligence Opportunistic attacks on staff and equipment, and the use of expanding gas to break open ATM machines is not uncommon Opportunistic attacks on staff and equipment, and the use of expanding gas to break open ATM machines is not uncommon. In rural communities, attacks on equipment can leave branches out of operation for long periods. In the last year alone, there were 13,437 violent attacks on convenience store workers, 27% of which involved a weapon and 39% led to injury, according to The Association of Convenience Stores (ACS) annual Crime Report. The Post Office security team wanted to build on its existing threat intelligence and response system, Grapevine, with a network of IP cameras and two-way audio into branches. Axis Communications cameras, microphones and speakers, connected to the Morphean Platform and hosted in the cloud, were installed in pilot branches by Kings Secure Technologies. Security automation Now that trial implementations have been completed successfully, the security team plans to expand coverage rapidly. In addition to the cameras, the networked speakers enable control centre staff to speak directly to customers and suspected criminals, alerting them to the fact they are under surveillance. The solution is also optimised to use low bandwidth dataFurther integrations are under way to bring security automation to other branches, such as providing the ability for remote agents to lock on-site safes in the event of an attack. Because of the challenges around connectivity in the areas where the most vulnerable branches are situated, the solution is also optimised to use low bandwidth data and is capable of streaming video over a 3G mobile network. Built-in intelligence The built-in intelligence of the Morphean Platform means staff are able to monitor footage for suspicious behaviour, such as individuals loitering near an ATM, and issue an alert to security teams who can then decide on the appropriate course of action. If it’s someone trying to find their wallet, no action is taken; if a crime is in progress, police will be notified along with video footage. In addition, staff are able to trigger an alert manually using an under-the-counter activation button, which can be investigated immediately by control centre staff at the alarm receiving centre (ARC). “The safety of our staff is our number one priority,” says Physical Security Manager for Post Office, Mark Dinsdale. Make significant differences Footage goes straight to the Morphean cloud, and the platform compresses video and is fully encrypted end-to-end" “We’ll never completely eliminate crime in our branches, but we are also not powerless against it and we are able to make significant differences to the safety of our people, as demonstrated by the new technology we are deploying.” “Post Officers, particularly those in remote areas without access to a nearby police station, value the easy access to help and now report feeling much safer at work,” he concludes. Paul Ottley, Account Director at Kings Secure Technologies, says there are more subtle benefits to the Morphean Platform. “Footage goes straight to the Morphean cloud, and the platform compresses video and is fully encrypted end-to-end. This means that even if criminals attempt to destroy cameras or on-site storage appliances, recordings of any incidents are secured in a manner that is admissible as evidence. This eliminates the challenge of sending out an engineer to collect footage. It’s a simple solution that is flexible and fully compliant with regulations such as the GDPR.”
Interphone, the security systems and building technology integrator, completes an advanced project for Ardmore Construction at the high-profile Sutton Point development, a vibrant new community at the heart of the London Borough of Sutton. The company was appointed to design and install the integrated security systems, which includes fibre infrastructure, BPT door entry, PAC access control, IP-networked CCTV and an IRS communal aerial system with SKY Q. The installation has been recognised by the UK Outstanding Security Performance Awards (OSPAs) with Interphone nominated as a 2019 finalist in the Outstanding Security Installer category. Fibre backbone network The Interphone project team took the decision to move to fibre infrastructure to improve performance “Through the effort and commitment of our team the project was successfully completed on-time, within budget, and to the highest possible standards notwithstanding design changes in the building along the way, which required modification to our own design and approach to aspects of the installation,” explained Albert Dwek, Sales Manager at Interphone Limited. In particular, the Interphone project team took the decision to move to fibre infrastructure to improve performance and ensure it could deliver a high-specification security system. As a result, the company created a fibre backbone network, which allows CCTV images to be viewed in true 1080p/4k without compromising any other components of the system. Responsive working relationships Interphone worked closely with services engineers QuinnRoss Consultants Limited throughout the project. Michael Keenleyside, Electrical Engineer at Quinn Ross commented: “We pride ourselves on our ability to deliver the best possible service and solution for each of our clients, so it is essential to have highly responsive working relationships in place with key technology partners.” “Interphone was flexible and adaptive throughout the design and installation phases of the development, which ensure that any changes to system requirements were handled quickly and efficiently. Their team’s knowledge, understanding and commitment was essential to the success of the project.” The sophisticated CCTV solution incorporates a site-wide, IP-networked camera system and full-perimeter PTZ (Pan Tilt and zoom) camera system from HIKvision. Greater compression The full-perimeter system runs in real-time over three towers, three remote stations and two virtual concierge points with interlock ability The full-perimeter system runs in real-time over three towers, three remote stations and two virtual concierge points with interlock ability. The external PTZ camera images, recorded onsite, are also shared with the local police. This means the management company can keep the site secure for its residents, while allowing the police to protect the area in and around the development against crime. The PAC access control system enables all management tasks related to the tenants and staff to be administered from the central computer as and when required, ensuring the highest level of security around the site and added peace of mind. Meanwhile, BPT’s XIP door entry system offers significantly greater compression, providing the clearest and highest quality AV currently available, even with the significant background noise. Building communications The added PCS concierge facility also has improved switchboard software performance, delivering full control of building communications at two desks, so the system will never be engaged and never miss a visitor call. The primary focus when designing this project was the delivery of a system that could expand to meet changing requirements" “The primary focus when designing this project was the delivery of a system that could expand to meet changing requirements. As a result, we have implemented a system that not only uses the most up-to-date technology, but by its design, has been future proofed with the ability to grow. Therefore, the developer can meet all its internal requirements and ensure high levels of security for residents, visitors and members of the public,” commented Dwek. Technical capabilities David Dobouny, Operations Director at Interphone Limited added: “We are committed to the highest levels of service delivery. This project was selected to demonstrate our technical capabilities covering access control and CCTV systems for our NSI accreditation. We achieved a grade A rating, with zero faults and no negative comments regarding on-and off-site documentation, design and installation. This is a fantastic achievement for everyone involved, especially considering the size of the project.” Sutton Point is a large-scale mixed-use scheme located close to the town centre. The high-profile development included the full demolition of an existing tower, and the design and construction of 332 one-and two-bedroom apartments, prime three-bedroom penthouses, 21,000 square feet of retail space, 18,000 square feet of office space and an 80-bedroom hotel.
STANLEY Security, one of the most trusted names in the world of security, has installed an intruder alarm system at Wraps & Tints’ new premises, which houses high value vehicles. The system not only protects the contents but also meets the insurance company’s needs, keeping everyone happy! Based in Leyland, Lancashire, Wraps & Tints is the North West’s Paint Protection Film, Vehicle Wrapping and Window Tinting installers. The company has gone from strength to strength and recently moved into larger premises to meet customer demand and to better represent the quality of the service with a smarter, more professional working environment. Provide certification With supercars and high-end vehicles occasionally stored, and to meet insurance requirements, an intruder alarm system was requisite within the new premises. After initially employing a small, local security company to undertake the job who were unable to provide the certification needed by Wraps & Tints’ insurance company, Jonathan Burke, Director of Wraps & Tints, approached STANLEY Security. The system incorporates dual technology detectors, door contacts and roller shutter contacts, interconnected and fed back to a control panel Following a risk assessment of the building content and the building’s fabric and structure, STANLEY Security installed a hard wired Texecom intruder alarm system to Grade 2 (low to medium risk). The system incorporates dual technology detectors, door contacts and roller shutter contacts, interconnected and fed back to a control panel. A maintenance contract is in place with STANLEY Security to ensure the system remains fully functional. Highly skilled technicians Jonathan is pleased with the outcome, finding the system easy to use. He’s also happy with the service he received, which was ‘straight forward and efficient’. Ultimately, the new intruder alarm system has enabled him to cost-effectively meet his insurer’s requirements and to focus on his business with the peace of mind that comes from knowing his property and its contents are well protected. STANLEY Security provides security services to a wide range of organisations. Its SME division offers high-quality business security systems regardless of the size of office, building, store or facility. All installation work is handled by a team of highly skilled technicians, each of whom is locally based across offices located across the UK.
Wilson James has appointed SmartTask as preferred technology partner and awarded it a deal for the supply of a mobile patrol and electronic smart form solution for a new security contract with National Museums. Under the agreement, the company will now roll out the SmartTask workforce management software to 10 sites including the Natural History Museum, V&A and Science & Industry Museum. This follows a successful trial that achieved significant time savings by removing paperwork and streamlining operational processes. The new partnership between Wilson James and SmartTask will replace an incumbent supplier agreement that no longer met the business and operational requirements of the security, construction logistics and business services provider. Identify potential benefits In particular, the retender process for the security contract with National Museums required a single provider of a highly-configurable mobile patrol and electronic smart form solution. An initial trial at the Natural History Museum focused on use of electronic forms via SmartTask-enabled smartphones to reduce administration and increase productivity of operational staff. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms It was designed to identify potential benefits based on the precise requirements of the customer as well as create a suite of seven SmartForms and reports that could deliver standardised data capture and analysis. This included confiscated items and vehicle check SmartForms, scenario testing and incident reporting. The trial highlighted the clear benefits of using the SmartForms, most notably around confiscated items and vehicle forms. Required monthly reports Confiscated items, following bag searches carried out at point of entry, historically required between 10-15 minutes to complete and during that time the security officer was away from the floor resulting in lost productivity. Following the adoption of SmartTask, reports can now be created automatically using highly-accurate data, while paper usage and printing requirements have been dramatically reduced. The time savings achieved at the Natural History Museum by the Wilson James team have led to higher productivity, greater capacity to carry out bag searches and increased visibility of security staff. Management time saving have also been realised in production of required monthly reports, as well as administration savings of 12-hours per week for the Security Duty Managers. Ease of deployment Don McCann, Technology Systems Consultant at Wilson James commented: “SmartTask provided significant support throughout the contract bid and contributed to the successful re-signing for a further five years.” SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system" “The solution is now fully operational at five locations – Natural History Museum, National Science & Media Museum, National Railway Museum, Science & Industry Museum and a Wandsworth storage site – with the Science Museum and V&A to follow shortly. SmartTask has also handled a separate project for Bradford Science Festival, which further demonstrated the flexibility of the system, ease of deployment and its suitability for the security sector.” Enhance customer satisfaction Paul Ridden, CEO of SmartTask said: “This latest agreement demonstrates our ability to work closely with our customers to develop advanced workforce management solutions that support business development, customer retention and quality service delivery. We are now partner of choice for a growing number of security organisations based on our proven track record helping to tackle some of the most common and difficult operational challenges they face.” SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
Stadshavens Medemblik operates five busy ports in the Netherlands – at Pekelharinghaven, Voorhaven, Middenhaven, Westerhaven and Overlekerkanaal – and it also has two bridges under its control, as well as the thriving Westerhaven lock. The company has grown by around 30% each year since 2015 and the efficient, friendly welcome provided by the operations team is an important factor in this success. Under the leadership of Wijnand Baerken, Stadshavens Medemblik wanted to plan for further growth and it identified improved video surveillance capability as a key requirement. Van der Laan was confident in recommending IDIS IP video technology, which is flexible and robust enough for all conditions, and which would allow the old analogue infrastructure to be adapted. Multi-standard infrastructure Without the need for extended cabling or civil works and associated planning permission the installation was quick and efficient A complete observation plan was drawn up, with Van der Laan and IDIS collaborating closely, identifying the best locations for cameras based on viewing angles, lighting conditions and the control features required. Much of the existing cabling has been retained, thanks to the IDIS Center multi-standard infrastructure, and the system has been extended to new areas with both wireless and fibre links. Without the need for extended cabling or civil works and associated planning permission the installation was quick and efficient. The old analogue video system already installed at Stadshavens Medemblik was outdated, with the cameras no longer able to cope with the challenging waterside environment. In poor-visibility conditions - including rain, fog, and glare - images were unusable. The system was also inflexible, making it hard to adjust or add cameras. Enabling greater efficiency Another major challenge was to improve observation of water and road traffic at Medemblik, with a bridge located above the lock preventing a direct view from the port office. To tackle these problems, the trusted technology systems provider Van der Laan was asked to design and install a solution using the best available technology. The new solution is not just preventing crime but enabling greater efficiency and control across all the port’s operations Cameras including award-winning IDIS PTZs have been placed at all strategic locations, on the bridges, the lock, the ports and importantly at the entrance from the IJsselmeer. All integrated and controlled through intuitive IDIS Center video management software, the new solution is not just preventing crime but enabling greater efficiency and control across all the port’s operations. Competitive systems "From the harbour office operators utilising IDIS surveillance can immediately ascertain the size of boats as they enter the port, check where there is mooring place and send the skippers directly to the right location. The IDIS mobile app is proving particularly convenient as it allows us to see exactly what’s happening day and night and enable the operations team to offer immediate assistance if needed." Stadshavens Medemblik, Wijnand Baerken, Director. "The IDIS platform is perfect for combining various IP and analogue systems. Moreover, it is more secure than competitive systems. IDIS systems use proprietary protocols and the way in which data is processed makes them very difficult to hack." Van der Laan Techniek. Dennis Selbach, Account Manager. Looking to the future, plans are being developed to enlarge the port significantly, and Van der Laan and IDIS look certain to be involved.
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Sometimes customers expect more out of a security system. A brand new security system just doesn’t perform as the customer expected it would. In fact, one might argue that the many variables in today’s complex systems make it more likely than ever that some element of a system might not measure up to a customer’s expectations. What happens then? We asked this week’s Expert Panel Roundtable: What happens if a customer’s expectations of system performance are greater than what a physical security system can deliver?
What lessons, if any, are there to be learned from the recent attacks in Paris? Recent events in Paris highlight the deadly and changing face of terrorism in 2015. Two gunmen armed with Kalashnikov assault rifles attacked the Paris offices of satirical magazine Charlie Hebdo on 7 January, killing 12 people in all, including eight Charlie Hebdo employees and two national police officers. Two days later, the terrorism continued with a hostage crisis at a printing firm at Dammartin-en-Goel and at a kosher supermarket in Paris, where four hostages were murdered before the assailant was killed by police. The world has been shocked by the events, and many are evaluating what we can learn from them to help us prevent or minimise such future attacks. We asked our panel if there are lessons to be learned specific to the security industry.