Meesons, UK’s entry control innovator, will be unveiling its innovative EasyGate Superb at this year’s International Security Expo (ISE19), Olympia London, 3-4 December, stand K40. At 99mm the EasyGate Superb cabinets are the slimmest of any Speed Gate on the market, accentuating the sleek, minimalistic aesthetics created by the glass wings. EasyGate Superb is an ultra-slim, fully customised Speed Gate that is an ideal solution for controlling access to offices, schools, universities...
The National Security Inspectorate’s (NSI) consultation on its new draft Code of Practice, NCP 119, for the provision of labour in the security and events sector has provoked a positive response from approved companies and labour providers. NSI has welcomed the positive comment on the draft Code which will help to shape its direction and implementation. Margaret Durr, Head of Field Operations (Services), NSI, said: “I would like to thank all of those who took the time to review the...
BCD International, Inc. is pleased to announce the receipt of its commercial license from the Dubai Development Authority. In January 2020, the company will open its Middle East branch in Dubai Internet City, Dubai. The office will serve as the regional headquarters for Video Storage Solutions (VSS), one of the company’s major divisions. VSS will expand its global presence in the METAI region to supply authorised security distributors with video recording and storage appliances that are p...
Fujitsu launches sales of the "FUJITSU Security Solution AuthConductor V2" which uses various authentication methods, including palm vein authentication, to deliver comprehensive biometric authentication support for customers. In addition to providing a unified palm vein authentication office environment, this product features facial authentication, fingerprint authentication and IC card authentication for PC logons, and is fully scalable to support use by anywhere from several people to organis...
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
While Cobalt robots have been patrolling the hallways at Slack offices for some time now, the recent trip to Chicago for GSX came with some exciting news about the next phase of the company’s relationship with Slack. The company’s new integration with this industry-leading enterprise collaboration platform will help keep safety and security a priority for you and your entire office. “Slack is one of the most ubiquitous communications platforms among modern enterprises, and we...
ASSA ABLOY Group brands Corbin Russwin and SARGENT released a new status indicator for, respectively, the ML2000 Series and 8200 Series mortice locks. Featuring the largest viewing window available on the market, a reflective coating for improved clarity in low light conditions and a patent-pending curved design, these mortice lock status indicators combine emergency preparedness and enhanced privacy to meet the needs of any type of facility. “Schools, offices and all types of commercial spaces need to prioritise safety and create inclusive environments,” says Bill Grambo, President, Access and Egress Hardware Group, ASSA ABLOY. “Our mortice lock status indicators make it easier to see if a door is locked from a distance and at almost any angle, thereby avoiding awkward disturbances or interruptions and enabling a more secure and private experience in a given space.” Improving security through efficient design With its viewing window 25% larger than other indicators on the market and a reflective coating, it’s easier to see the lock status on these indicators, even in low-light conditions. Because of the curved design, it’s also possible to view the lock status from any angle. Available in both sectional and escutcheon trim, these mortice lock status indicators help users secure an opening and determine more quickly when that opening is locked. Quickly seeing that a room is occupied can avoid awkward moments in restrooms in public facilities ASSA ABLOY’s mortice lock status indicator also offers the option to include engraving on the lock escutcheon or sectional plate to visually confirm the direction to turn the key or thumbturn to lock or unlock the door. By clearly displaying the status of an opening, ASSA ABLOY’s latest mortice lock status indicators prevent interruptions when a person attempts to open a locked door. Quickly seeing that a room is occupied can avoid awkward moments in restrooms in public facilities. Enhanced safety and privacy These indicators can also prevent classroom interruptions, maintain a secure and quiet environment in rooms for nursing mothers, and keep a space distraction-free for office meetings or employee meditation. The result is an inclusive environment where end users can focus and enjoy a more peaceful experience. Upgrading to the latest mortice lock status indicators is quick and easy. For facilities with existing ML2000 or 8200 series mortise locks, an upgrade kit is available with either escutcheon or sectional trim to secure to the lock body. The upgrade kit uses the existing door preparation and leaves no holes. Security and individual privacy are increasingly important in all manner of spaces, and ASSA ABLOY’s latest mortice lock status indicators provide both of these experiences. The ease of installation facilitates safety and comfort in facilities ranging from education to healthcare to commercial buildings, and the industry-leading features signal what’s next in the evolution of inclusive spaces.
Traka is the key management solution of choice for leading multi-sector business protection management company, Guarding UK, ensuring compliant key holding services and integrated audit control capability. Guarding UK manages nearly 1,500 sites across the UK, protecting in the region of £40bn worth of assets at commercial, corporate and residential sites across industry sectors including central London premier sites, retailers, property owners and management agents, together with airports and airlines. Employing around 800 staff, Guarding UK installed bespoke-in-design Traka systems to uphold a pledge to customers for compliant and secure key holding, with remote accountability enabled to ensure keys are managed and available instantly by authorised personnel. Says Mick Spring, Guarding UK, Head of Mobile Services: “Guarding UK prides itself on being recognised as amongst the best leading security company in the country.” Dedicated audit control Guarding UK has installed key cabinets which are designed for organisations with a high key turnover “We are constantly monitoring our resources and systems to not only ensure compliance, but also create a culture that supports our teams to provide a superior service. Traka is a testament to this ambition, providing a unique way for customers to trust us to manage their keys effectively. Having an ability to work with us right from the initial design of a system was what really appealed, allowing us to incorporate different tracking attributes, with full visibility of key whereabouts at any given time." "Should a key holder need to attend a site, we can provide all details of the call out with dedicated audit control, including specific time, which can all be instantly emailed for business reporting.” On-site, Guarding UK has currently installed Traka’s L-Touch key cabinets, which are specifically designed for larger organisations with a high key turnover. High-quality protection management Working with specialist TrakaWEB Software, allowed for dedicated audit control capability, including notifications when keys are not returned, presenting instant traceability and reporting. Lee Payne, Market Development Manager for Traka UK: “Guarding UK is at the forefront of high-quality protection management and has managed to maintain this leading industry position through a commitment to compliance and continuous improvement across its sector offerings and service excellence.” “Within Guarding UK obligation to key holding, the adaptability of Traka technology allows us to create a solution that could not only enhance key management but also improve communications, operations and workflow, enabling staff to present a seamless team approach. The audit trail capability presents a system that can be relied on 24 / 7 / 365 for the ongoing benefit and peace of mind security of all Guarding UK customers.”
IP 3000i cameras offer something that the market has never seen before in such competitively-priced cameras; built-in Essential Video Analytics as standard. It opens up new possibilities for IoT applications and smart data capture that help to improve security and even go beyond it with video analytics features such as detecting blocked emergency exits or queue notification. Smart solutions that until now, have not been available to customers looking for a cost-effective video surveillance solution. Advanced intrusion detection Previously, built-in intelligence was only available from the IP 4000i range and above. But, true to our philosophy of offering intelligent systems for everyone, applications suitable for such cameras can now also benefit from solutions that go beyond security and obtain valuable data for business intelligence. The IP 3000i portfolio includes a range of four form factors that are highly affordable Essential Video Analytics is perfectly suited to these smaller applications because it can be used for advanced intrusion detection such as identifying a person entering a pre-defined field, loitering, or leaving an object behind. Another use case for Essential Video Analytics is it can be used to enforce detected blocked exits or analyse behaviour including people counting which can be used to improve customer service. So in addition to a competitive price tag, IP 3000i cameras add even more value for businesses. Everyday surveillance in standalone installations The IP 3000i portfolio includes a range of four form factors that are highly affordable. It offers complete flexibility for everyday surveillance in standalone installations such as small retail stores or for general surveillance in commercial buildings, offices and banks. Even general security applications rely on excellent image quality to safeguard people, premises, and property. With this in mind, Bosch IP 3000i cameras offer resolutions from 1080p up to 5MP, up to 30 fps and a High Dynamic Range of 120dB. The outdoor models also have built-in infrared as standard, enabling them to capture high-quality images – even in complete darkness. The FLEXIDOME IP turret camera also has this infrared feature for indoor surveillance. Providing greater protection One of the key advantages of choosing Bosch security cameras is ease of installation. The IP 3000i cameras are no exception. Mounting and cabling for these cameras are split into three easy steps, eliminating the need to juggle the camera and power tools and making the whole process significantly easier. IP 3000i cameras can easily be combined with DIVAR hybrid and network units for a plug and play solution The mini dome and turret versions come with a new mounting plate that helps to achieve this. The bullet base already behaves as a mounting plate and the micro-dome is directly mounted. The FLEXIDOME IP 3000i IR is also compatible with our modular accessories. Also, the ‘pigtail’ on all form factors has been replaced with cable management that enables clean, streamlined installation through a grommet with a smaller hole to provide greater protection against water ingress. Video security solution An RJ45 connector can be threaded through the grommet using a special tool bundled with every camera. This eliminates the need for installers to terminate the RJ45 cable during mounting. Finally, should a complete video security solution be required, IP 3000i cameras can easily be combined with DIVAR hybrid and network units for a plug and play solution. IP 3000i cameras offer Intelligent Dynamic Noise Reduction and intelligent streaming, combined with H.265 video compression. Depending on the content of the scene, this reduces bitrate by up to 80%. It helps to keep video data manageable, while substantially reducing network strain and storage requirements – all without compromising the quality of the video being captured. In addition, like all Bosch network cameras, the IP 3000i models are designed with various hardware and software measures to keep video data secure, including a built-in Trusted Platform Module to safeguard encryption keys.
Panorays, a rapidly growing provider of automated third-party security lifecycle management, unveiled a security intelligence solution known as Dark Web Insights. The new feature enhances Panorays’ award-winning third-party security management solution and serves as an additional layer of cyber security protection. Using Panorays’ Dark Web Insights, companies can now become proactive about knowing in advance of in-the-wild threats to their supply chain. The evaluator company automatically receives a notification when there is abnormal activity on the Dark Web regarding the third party. The new Dark Web feature checks mentions of a company’s third party on hacker forums and other nefarious marketplaces. It provides the ability to monitor potentially malicious hacker chatter about opportunities to target the third party, sell databases of personal information or take advantage of system weaknesses for financial benefit. “With the latest rash of misconfigured servers and data leaks, many companies have discovered too late that a significant breach has occurred,” said Noam Maman, VP Product of Panorays. “Many third-party security solutions assess the attack surface of vendors, but do not venture into the Dark Web. With Panorays, companies receive further necessary visibility into the security posture of their third parties.”
Luxriot Video Management System (VMS) software was introduced to the market in 2005. To get its market share Luxriot used various critical USPs; something that is not offered or claimed by any other competitive products. Quality, stability and set of features can't be called USPs, as these are mandatory and market driven aspects of any product. What is so unique about this Enterprise Edition? Even though customers only pay the standard fixed fees, they can obtain a license that sets no software limitations on the number of channels they could use on the server (of course, hardware limitations apply). Complete surveillance ecosystem solution One might say – everyone claims superior support! How is Luxriot’s different? It's easy to explain. Luxriot’s technical support is easy to reach and swift in response, where its availability is not related to the package purchased. Luxriot provides detailed support to all its partners and provides top level business relation flexibility. All customers are always VIP for Luxriot. The Unlimited Edition holds the same advantages found in the Luxriot VMS Enterprise Luxriot Evo S offers the modern and feature-packed analogue of the Luxriot VMS. The Unlimited Edition holds the same advantages found in the Luxriot VMS Enterprise. Armed with 64-bit performance, the software maximises hardware utilisation at full specs. And the Luxriot Evo Global, an enterprise-level version of the software, offers a complete surveillance ecosystem solution with an intelligent central server governance hierarchy for organisations of any scale, even when distributed across multiple sites. Stand-alone server solution Luxriot’s stand-alone server solution still offers Enterprise Edition with no software limitations on number of channels per server. But what is more important, is that they hold on to their motto: video surveillance solution is not only about top performing product, but also about superior customer service. As market share of Luxriot in Asia is constantly growing, it is critical for them to be able to maintain the same level of service that helped them to succeed. Due to this, they are proud to announce the launch of Luxriot's new office in Shenzhen, China; that will be responsible for APAC region. Ensuring their worldwide customers and partners will be able to enjoy the same superior customer support that Luxriot is proud to provide.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that it will unveil new headquarters in the City of London, in the autumn of 2019. The announcement follows a period of accelerated growth for Genetec in the United Kingdom, with a significant and sustained increase in EMEA revenues over the last five years. Some of the company’s flagship customers in the UK include the Royal Borough of Windsor and Maidenhead, Twickenham Stadium and the University of Hull. Paul Dodds, Country Manager, UK & Ireland, commented: “At a time when Brexit has seen many organisations reconsider their presence, Genetec is unequivocal about the role of the United Kingdom as a critically important part of the global economy. As such, we’re delighted to be opening a central London headquarters to better meet the needs of our channel partners, end users, and prospects.” Public safety applications We work with local partners to provide training, compelling educational experiences, and state-of-the-art support The new headquarters will incorporate an expanded state-of-the-art training facility, and a new ‘Genetec Experience Center’ housing innovative solutions from Genetec and its large ecosystem of technology partners. Furthermore, the office will house a dedicated research and development team focused on justice and public safety applications for law enforcement, emergency responders and local government. Michel Chalouhi, VP of Global Sales, added: “The new London headquarters will give us the perfect platform to continue to execute our UK strategy and sustain the excellent year-on-year growth that we’ve achieved globally over the past years. The security market is growing and changing rapidly. We are constantly facing new challenges, so we need to ensure we work with our local partners to provide up-to-date training, compelling educational experiences, and state-of-the-art support. Our base in London will help us do that, thanks to its fantastic location, facilities, and links.”
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
Today’s security leaders encounter many challenges. They have to operate with reduced budgets and face challenging and evolving risks on a daily basis. Security leaders are often ignored and only called upon when needed or in disaster situations. Many don’t have an ongoing relationship with the C-suite because the C-suite doesn’t understand the value they bring to the whole business. In order to resolve these challenges, a security leader can apply a risk-based approach to their security program. According to dictionary.com, risk is “exposure to the chance of injury or loss; a hazard or dangerous chance”. Risk is broader than a security concern and involves the entire business. Through utilising a 3R model - considering resources, risks and resolutions - a security leader can evaluate the output from the model to build the foundation of a strong plan. This allows the leader to make security decisions based on a quantified risk measure. A business determines what resources it wants to protect, what risks it needs to protect the resources from and what resolutions it can put in place to mitigate the risk. Decisions are based on measurable evidence. Free online risk assessment tools are available to provide a fast, easy way to determine an organisation's basic security risks through an investigative approach The 3 Rs The first step in the 3R model is to figure out what resources need protection. This could be physical - such as buildings, critical infrastructure or valuable equipment, knowledge-based - such as intellectual property, or organisational - such as people or governance structure. Understanding the business will help the security leader develop a list of critical elements. Look for tangible resources such as buildings and machinery, and intangible resources like reputation, knowledge and processes. Second, determine what the resources need to be protected from. Anything that threatens harm to the organisation, its mission, its employees, customers, partners, its operations or its reputation could be at risk. These can include contextual risks (workplace safety or natural disasters), criminal risks (theft or cybercrime) or business risks (compliance or legal issues). Anything that threatens harm to the organisation, its mission, its employees, customers, partners, its operations or its reputation could be at riskFree online risk assessment tools are available to provide a fast, easy way to determine an organisation's basic security risks through an investigative approach. The tools ask several questions and determine risk based on an organisation’s location and the answers provided. Security leaders can also work with security companies and consultants that offer risk assessments to determine their company’s needs, and then offer solutions based on that assessment. The third objective is to determine how businesses can best protect the identified resource. The last of the 3 Rs - resolutions - are those security activities that enable the business to mitigate the impact of security risks. Resolutions can potentially prevent a security incident from occurring, contain the impact to resources if an event does occur and also assist the organisation in recovering from an impact more quickly or easily. The first step in the 3R model is to figure out what resources need protection, this could physical such as buildings or critical infrastructure The path forward Understanding what risks a business faces in totality provides an opportunity for the security leader to collaborate with other department heads. This gives security leaders an opportunity to engage with functions outside their norm as well as a chance to demonstrate their subject matter expertise. A risk-based approach also helps security leaders fully understand an organisation’s needs and concerns, which they can communicate to the C-suite to help them make better business decisions. Metrics can also help business leaders understand the cost/benefit of resolutions C-suite and executives help define an acceptable level of security risk tolerance to resources and make quality, educated decisions about mitigating security risks. Through collaborating with security leaders using a risk-based approach and the 3R model, metrics and reports show the impact of security expenses, and there is a transparent view of security risk. The final decision about how to mitigate and resolve risks is up to the business owner of the resource and the risk stakeholders. To obtain funding, show the risk and value of resources exposed to potential impact. Then present the recommended resolution that reduces the potential level of impact and the associated cost benefit savings. By providing this information, security leaders can ensure that the business owners can make an educated decision. Measuring success A risk-based approach aligns the security mission with the organisation’s mission. Security leaders should have these conversations with their business leaders on a regular basis. Understanding the thresholds of risk tolerance and showing when incidents or activities are trending outside of acceptable boundaries will help business leaders make educated decisions. The 3R model also helps a business to track occurrences, quantify the direct and ancillary impact and make continuous adjustments to the security program Determining a baseline of acceptance gives a foundation for security leaders to point out when the organisation is not meeting its own requirements. Metrics can also help business leaders understand the cost/benefit of resolutions and demonstrate when costs may be trending outside of acceptable boundaries. The 3R model also helps a business to track occurrences, quantify the direct and ancillary impact and make continuous adjustments to the security program. It is important to note that this process is not stagnant, and needs to be constantly revisited. Examining risks, resources and resolutions in a systematic way will help security leaders understand what they are protecting Defining risks and vulnerabilities Continuous conversations using the 3R model also help business leaders understand what security risks could interfere with meeting business objectives. It also aligns the total cost of ownership for the security program with the business value of the resources at risk.The approach puts the security risk decisions in the hands of the ones impacted by those risks And it defines the security role as risk management, not just task management. The approach puts the security risk decisions in the hands of the ones impacted by those risks…the “owners” of the resources. Examining risks, resources and resolutions in a systematic way will help security leaders understand what they are protecting, what they are protecting it from, and how they can help prevent, contain or recover against a specific risk. Followers of this approach are in a better position to ask for funding because they can clearly define and quantify risks and vulnerabilities. Applying these principles will equip security leaders with the knowledge needed to have better dialogue with colleagues in other departments, encouraging more proactive discussions about security.
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognise that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unless they are quickly brought under control. Training security officers Governments and organisations across the world are increasingly encouraging businesses to re-assess risks and to plan for and conduct drills for major emergencies. This is driving different agencies and companies to invest in new skills, resources and systems, and encouraging businesses to routinely re-evaluate their emergency response strategies. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents For example: UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents, as part of the UK government’s Action Counter Terrorism programme. And organisations including the Association of University Chief Security Officers (AUCSO) and Higher Education Business Continuity Network (HEBCoN) are developing customised training for their members to improve their own response and business continuity plans. Mass notifications systems Whether an organisation is facing a terrorist attack or a severe weather event, follow up reports consistently identify that the same types of challenges are common to all crisis situations, with similar errors often occurring again and again. Typically, these are centred on three key areas: poor communications, fractured command and control structures, and delayed deployment of resources. Communications skills and technologies clearly play a pivotal role in how effective an organisation is in responding to major incidents, particularly when it comes to assessing the situation and its implications, moving people towards safety and providing updates as an incident unfolds. However, when an organisation is considering its technology options, emergency response and mass notification systems (MNS) are often touted as the ideal platform to deliver all the required critical communications and ongoing updates. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents Emergency notification system All the incident reporting, command and control, and communications functions have been brought together on a single platform But, if an organisation does not know exactly where all its staff or students are, and it cannot see the location and availability of its first responders and other emergency coordinators relative to them and the incident, then how useful is it to send a top-down alert to everyone? And what about fast moving or multi-centre incidents, where previously agreed evacuation procedures, recommended actions or mustering points may need to change if an incident takes an unexpected turn? Many organisations may have been lulled into believing that an emergency notification system will allow them to confidently handle all the communications aspects of virtually any crisis. In reality, too many businesses are still unaware that there are now much more sophisticated and proven technologies where all the incident reporting, command and control, and communications functions have been brought together on a single platform. Using live map tracking The benefit of using these advanced and more integrated approaches – often categorised as mobile distributed command and control systems – is that they enable faster and better decision making in a crisis using real-time feedback and two-way dialogue with those closest to the emergency. And they avoid the risks of any potential delays, miscommunications or mistakes that can happen when an organisation is under pressure to respond and often switching between multiple systems. Leading universities and multi-national corporations are already using new mobile/web-enabled platforms to improve their incident response These next generation emergency management platforms have been specifically designed to enable real-time mapping of an organisation’s security assets and its users on a single screen and to fully integrate it with a highly targeted geo-fenced notification capability. The mass notification aspect of the system can then be used to advise specific groups on the best actions to take at their location as an incident develops. The use of live map tracking enables real time mapping of an organisation's security assets Segmented messaging Many leading universities and multi-national corporations are already using these new mobile/web-enabled platforms to plan, manage and improve their incident response, leading to 50% faster reactions and more positive outcomes.During a crisis, users can receive push notifications so the security centre can immediately see their exact location and advise them accordingly The systems have been widely adopted within the higher-education sector, but they are equally applicable to any large company with multiple international sites or those situated in research or corporate campuses where the bulk of assets and people are based in one or more key locations. Typically, systems provide users with a smartphone app that they can use to call for immediate emergency or first aid support when at work, or to report something suspicious which could prevent an apparently minor incident from escalating into a full-scale emergency. During a crisis, users can receive push notifications, SMS and E-mails asking them to open the app if they are not already logged in, so the security centre can immediately see their exact location and advise them accordingly. Supporting dispersed mustering Now that communications can be more nimble, responsive and flexible this can support the increasing numbers of planners are recognising the advantages of dispersed mustering. This is a strategy that has been developed to reduce the risk of secondary attacks on unprotected people complying with instructions to evacuate from premises and gather in what are, effectively, exposed locations. It is now acknowledged that evacuees waiting outside for any length of time are more vulnerable to targeted attacks or to injury, from flying glass for example. With dispersed mustering – a strategy made more effective by these new mobile distributed command and control systems - a building’s occupants can be advised not to go outside, but to move to known safe internal locations. People in each specific area can then be kept regularly updated. Many corporations are now using new mobile/web-enabled platforms to improve their incident response Coordination between response agencies The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information First responders are permanently logged in, so the emergency operations centre can see their exact locations in real-time and can advise what actions to take in mustering people or in setting up and protecting security cordons. Bringing everything together on one platform, with real-time feedback and in a fully integrated system also removes what is often seen as the weakest communication link in managing any major incident: the need to rely on conventional two-way radio as the sole means of communication between the command and control centre and its first responders and other team members on the ground. The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information to a new level for improved collaboration, coordination and communications between users, the incident management team and external agencies. Improving emergency response strategies One of the most powerful features of some of these new systems is the ability to record and view all alerts, responses and the detailed conversations between first responders, emergency coordinators and other parties. This allows the systems to be used to simulate major incidents involving inputs from the emergency services and other key agencies and to ensure the organisation’s crisis management plans have been fully tested against a range of possible incident scenarios.
The task of protecting shared spaces, such as offices and schools, has become increasingly complex, particularly with ever-rising political tensions and the difficulties of assessing threats for schools, workplaces and law enforcement. Given the randomness of when and where a violent person may strike, those who manage facilities need an emergency plan, as well as robust training, detection and awareness. To gain more insights into dealing with such threats, we interviewed John Torres, President of Security and Technology Consulting, Guidepost Solutions. Guidepost Solutions is a global team of investigators, security and technology consultants, and compliance and monitoring experts. They provide security design and consulting, investigations, and compliance and monitoring leadership for critical client needs. Torres has extensive investigative and security experience. Previously, he served as the Special Agent in Charge for Homeland Security Investigations in Washington, D.C. and Virginia. His background includes more than 27 years of experience providing investigative and security management for the U.S. Departments of Homeland Security and Justice, including serving as the Acting Director and the Deputy Director of U.S. Immigration and Customs Enforcement. Q: Why is it difficult for schools, workplaces and law enforcement to assess threats of violence? How can they differentiate between a threat and a non-threat? Torres: With mobile technology and social media, threats are more than just physical. Schools are often not screening student social media accounts and are restricted in what they can and cannot monitor due to privacy laws. Proactive business and educational institutions are working closely with law enforcement, providing training and increasing awareness of potential threats or abnormal behaviour. Proactive business and educational institutions are working closely with law enforcementEmerging tools include software that allows monitoring of students’ school-issued email and file storage accounts. Communications software and apps provide real-time notification of emergency messages to students, parents, employees and the community to provide critical instructions during an emergency. The combination of training and new tools has enabled trends and threatening language to be identified and appropriate authorities notified. Q: What tools and/or insights can Guidepost Solutions add to the mix? What are the elements of a “comprehensive risk assessment?” Torres: Comprehensive risk assessments include adopting a tiered approach to assessing the school or office and the surrounding environment. A typical approach includes site perimeter review, identifying gates, fencing, vehicle barriers etc., the parking lot, building exterior, interior paths of travel and individual classroom measures. Review and observation of systems including mass notification, video surveillance, access control, intrusion and visitor management, etc. are critical to ensure that they are equipped to maintain functionality in the event of power loss etc. As an insight, always engage with people, they have the knowledge of each unique facility. Elements we can add to the mix include assessments, physical security improvements and mass notification systems, as well as emergency response training, operational policies and procedures, and behaviour analysis. Q: How can the elements of a risk assessment be translated into recommendations of specific technologies or processes (such as video surveillance and/or access control)? Torres: Risk assessments often drive and identify the need for technologies to be implemented into the security programs of schools, business or places of mass gathering, such as stadiums, convention centers and houses of worship. Risk assessments often drive the need for technologies to be implemented into places of mass gatheringRisk assessments help identify weaknesses in security procedure and then often support phased security enhancement programs as funds become available for investment. Each entity is different, and stakeholders should be included. For example, video surveillance may be a priority at one location but controlling the main point of entry may be more important at another. Technology and process recommendations must meet the operational needs and support the goals of the security team and operational managers. Q: How can the risk of an incident be mitigated and lives protected? Torres: While multiple steps are helpful, all of them in combination are key to implementing a comprehensive security plan. They include: Assessments – physical, cyber and procedural Physical Security Improvements – visitor management, fencing and barriers, locks and cameras Emergency Response Training – law enforcement coordination; muscle memory response Mass Notification Systems – current software, clear concise directives, testing Operational Policies and Procedures – termination, evacuation, communication, intervention Behavioural Analysis. Q: What are the elements of behaviour analysis? Torres: They include things like changes in appearance and behaviour, including social media behaviour, and isolation from family or friends. They also include studying or taking pictures of potential targets, and real or perceived bullying. An individual may advocate violence or hate, and/or consume violent extremist information/propaganda. He or she may talk about traveling to places that sound suspicious, and/or have an obsession with weapons. Q: What is the role of training? Torres: Training is critical regarding emergency situations in schools, be it a fire drill, earthquake, lockdown, active shooter situation, etc. Training and drills educate those present, including employees and staff, with information about actions that may save lives and reduce casualties in a real emergency. Training is critical regarding emergency situations in schoolsTraining should hold people responsible and set standards for acceptable behaviour. There should be a plan that is implemented, including practice and drills. You should also provide training and communication skill building classes. Develop intervention strategies. Work with HR and legal (and others as appropriate). Finally, document everything. Q: What challenges still remain? Torres: Cultural and behavioural change remains at the forefront of schools and businesses when addressing safety and security measures. A large percentage of violent acts may be preventable if a bystander shares his/her concerns with the proper authorities. According to the FBI, perpetrators exhibited behavioural indicators in 93% of incidents. And bystanders had prior knowledge in 81% of school attack incidents and 80% of terrorist-inspired behaviours or activities before an attack. Q: What progress are you seeing? Torres: With each tragedy that occurs, leaders are engaging with safety and security head on. There is a shift in schools and businesses to engage with professionals that can help them understand what they do not know. Simple things such as improved communication and enforcement of policies and procedures can have a tremendous positive impact on an organisation’s security posture. Assessments and technology upgrades are important and effective, but it all starts with acknowledging the need to provide and maintain safe and secure environments for students, employees and the community.
Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilising so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilising a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organisation, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualisation tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organisations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson football game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analysing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organisational change is difficult, and our team hopes to make the transition process easier for our customers.”
During the Parkland, Florida, school shooting in 2018, the shooter was caught on a security camera pulling his rifle out of a duffle bag in the staircase 15 seconds before discharging the first round. However, the School Resource Officer didn’t enter the building because he wasn’t confident about the situation, and the Coral Springs Police Department had no idea what the shooter even looked like until 7 minutes and 30 seconds after the first round was fired. If the video system had included technology to recognise the gun threat in real time, alerts could have been sent to the security team. An announcement could have been made right away for all students and faculty in Building 12 to barricade their doors, and law enforcement could have responded a lot faster to a real-time feed of timely and accurate information. Automatically recognising gun threats The technology is centred around a CNN that aims to replicate how a human brain would process informationActuate offers such a technology, which the company says enables existing security cameras to automatically recognise gun threats and notify security in real-time. The technology is centred around a convolutional neural network (CNN) that aims to replicate how a human brain would process information. This neural network is trained to recognise what hands holding a firearm look like from hundreds of thousands of images in a proprietary data set. Over time, the system is able to mathematically calculate what a gun threat in a security camera feed looks like with a high degree of accuracy (well over 99% detection accuracy within the first 5 seconds), according to Actuate. “Active shooter situations are often marred by chaos and confusion,” says Sonny Tai, Chief Executive Officer of Actuate. “People are in fight-or-flight response and prioritise immediate survival instead of reaching for their phones and calling 911. When the 911 calls are made, callers often provide delayed, conflicting, and inaccurate information, inhibiting law enforcement’s ability to respond.” Enhances law enforcement response Tai says Actuate helps to clear up that chaos and confusion. “It provides visual intelligence of the location of the shooter, what they look like, what direction they’re heading, and what they’re armed with,” he says. “This real-time information enhances law enforcement response and enables building occupants to make critical decisions that maximise survivability." AI methods including deep learning enable high levels of accuracy in detecting weapons in real-time camera footage Tai is a Marine Corps veteran and a social entrepreneur who co-founded Actuate with the mission of addressing America’s gun violence epidemic. The start of the company stems from Tai’s upbringing in South Africa, where gun violence rates are some of the highest in the world. Growing up, several of his family friends were personally impacted, resulting in a lifelong passion for the issue of gun violence. In early 2018, Tai interviewed dozens of law enforcement leaders across the country and found that their biggest challenge in gun violence response was the lack of timely and accurate information. Actuate mitigates that challenge and enables both first responders and security staff to respond more rapidly, he says. More than 99% accuracy in detecting weapons Actuate is a software-only solution that plugs into security camera hardware and software, including VMSActuate's solution is completely AI-based, says Ben Ziomek, Chief Product Officer. AI methods including deep learning enable high levels of accuracy in detecting weapons in real-time camera footage. “Legacy, non-AI based solutions generally rely on older methods like motion detection, which is not reliable in differentiating between objects such as phones and firearms,” says Ziomek. “Our AI solution lets us achieve more than 99% accuracy in detecting weapons with an exceptionally low false-positive rate.” Ziomek runs engineering, data science, and operations for Actuate. Before joining the firm, he led teams of AI engineers and data scientists at Microsoft, leveraging AI to identify high-potential startups globally. Actuate is a software-only solution that plugs into existing security camera hardware and software, including video management systems (VMS). Existing capabilities of a customer’s VMS does initial, basic analysis and then routes the remaining video to Actuate’s processing units for AI analysis. Alerts can then be sent back however a customer wants, including through a VMS. Actuate can also feed information into a PSIM or command-and-control system if requested by a customer. Equipping customers with AI tools Our current focus for the company is to get our technology into the hands of as many customers as possible"As an early-stage company, Actuate is pursuing customers through multiple routes, including directly to end-users and via security integrators, distributors, and dealers. They are currently deployed at diverse customer sites including schools, office buildings, industrial facilities, and public buildings, says Ziomek. “Our current focus for the company is to get our technology into the hands of as many customers as possible,” says Ziomek. “We are working closely with customers across segments and industries to equip them with the tools they need to make their spaces safer. We’re currently working on educating the market on our offerings, as this technology is very new to many security organisations.” There are no privacy or compliance concerns because Actuate stores no customer data until a weapon is detected, and even then the data is not cross-indexed with any sensitive information, says Ziomek.
Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialised services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business centre, spaces built to organising events and apartments for rent. The installation of Fermax MEET system started in January 2019.
As in every health facility, security for the Haute Savoie region’s new hospital presented a complex challenge. Access control required multiple checkpoints and access rights tailored to individual staff and contractors. Real-time control, enabling managers to respond proactively including by opening and closing doors remotely, was another essential. To meet their security challenges, managers selected Aperio® locking technology integrated online with an ARD access management system. Because Aperio® locks are wireless, the hospital could introduce many more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drug stores. Central access system software Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system Now staff no longer carry key bunches or waste valuable time hunting down relevant keys. All their individual permissions are stored on a single, programmable RFID credential. Alongside standard wired locking, the hospital chose 1,300 Aperio® wireless escutcheons, 10 Aperio® wireless handles with integrated RFID reader, and 301 Aperio® wall readers. A network of 228 Aperio® communications hubs connects every Aperio® lock wirelessly to the central access system software. All these battery-powered Aperio® devices integrate natively with the centralised access system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time management logs, remote door opening and free time slot management. Secure 128-bit AES encryption protects communications between Aperio® lock, hub and system. Maintaining access control autonomously “Having just a single badge — and not having to carry around heavy keys — has been a major advantage for us,” says Béatrice Dequidt, Health Executive at CHMS. “This solution's advantage is it represents a single site from an authorisation management and systems perspective,” explains Aurélien De Riols, ARD’s Eastern Region Director. One single, intuitive management interface enables security teams to administer and maintain access control autonomously, as well as streamline laborious everyday tasks. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Aperio and ARD maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. For every site user, the advantages of carrying a single RFID-enabled badge — instead of multiple keys — are clear.
Kings Secure Technologies has provided high-level security and protection to one of its leading clients since 2011. Due to this successful long-term relationship, Kings was commissioned to begin a project, which started in 2019, to update the existing access control system with the latest high security card and card reader technology. With facilities working 24/7 the challenge faced was to find an easy-to-install edge technology card reader that could be configured onsite to read multiple card technologies where required and be field upgradable with any new advances in security. With these complex requirements in mind, Kings turned to Third Millennium to provide the most advanced technical solution available in the market. RX range of card readers The project also required the implementation of biometric dual authentication for the more secure areas Kings utilised Third Millennium’s RX range of card readers which incorporates the second evolution of NXP industry-leading MIFARE® DESFire® EV2 open architecture platform. Third Millennium’s PC09 Mifare DESFire EV2 cards offer superior performance, state-of- the-art security, privacy and enhanced multi-application support such as follow me printing and vending, to name just two. In addition to the RX4 and RX1K readers, the project also required the implementation of biometric dual authentication for the more secure areas. Third Millennium’s RX6 biometric reader uses a template on card application which means that there is no requirement to maintain a separate database of biometric information. The RX6 compares the finger template on the card with the finger being scanned and releases the card data if the two match. Because of the high security requirement, a custom encrypted key ties the readers to the cards thereby preventing card cloning or data bugging.
It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalises the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customised set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.
Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-line distance education Wintec’s programmes and qualifications are nationally and internationally recognised Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programmes and qualifications are nationally and internationally recognised and its degrees have equal status to those from universities. The degree programmes include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognised nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organisation, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organisation first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analogue and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrolment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilise Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilisation of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organisations have yet to realise. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognising the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilisation (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilisation reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximising the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announces yet another successful apprehension, courtesy of sister company, Sonitrol’s, incredibly effective TotalGuard technology. Sonitrol of Lexington, Kentucky performed the system installation and does on-going 24/7/365 monitoring. Brandenburg Auto is a small, family-owned and operated auto repair shop in Lexington, Kentucky, run by Jack Brandenburg and his son, Jack Jr. The business had recently experienced a break-in, during which the phone line was cut prior to entry, rendering their previous security system incapable of sending alerts when the intrusion occurred. Installing entire system Brandenburg Senior was initially reluctant to deploy the new Sonitrol TotalGuard solution, as he felt they already had cameras and he was concerned because the new technology would not have a keypad. However, after Danny Goodpaster, Sonitrol Security Consultant, demonstrated the technology and showed him a video of an actual break-in resulting in an apprehension, both father and son decided to move forward. Sonitrol staff had implemented a process of pre-deploying the TotalGuard devices in their offices Sonitrol scheduled the installation with an expedited timeline considering the recent loss the business had experienced. The technicians actually finished a previous job earlier than expected, which allowed them to come to the Brandenburg facility one day earlier than planned. Prior to installation, Sonitrol staff had implemented a process of pre-deploying the TotalGuard devices in their offices before arriving on site, which allowed the team to install the entire system in less than half a day. Scheduled installation This was quite a fortuitous turn of events, because that very night, the night before the original scheduled installation, an intruder cut the phone line again and entered through the shop door. The new TotalGuard system was no longer on the phone line, and the unfortunate thief was immediately detected by Sonitrol monitoring personnel and the police were dispatched. Law enforcement arrived quickly, and in numbers, making the apprehension and minimising the impact to the next day of business for this valued customer. The full system is comprised of three TotalGuard sensors and a standalone TotalGuard, which does not need a panel because it is wired directly to the camera. TotalGuard alarms on motion, impact, audio, and video and communicates to the central station without needing a phone line. The system is arm/disarm via Sonitrol mobile app and the business phone is the keypad, so no maintenance and no wearing out of the equipment. All control is from the mobile app, and updates are pushed to the system automatically.
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
The physical security industry is embracing the cloud in a big way. Cloud-based systems – which involve accessing a shared pool of information technology resources via the Internet – are much higher-profile in the video and access control markets, and large and small companies are getting on the cloud bandwagon. We asked this week's Expert Panel Roundtable: What factors are contributing to growth in cloud systems in the security market?
Enterprise customers provide a large, and very lucrative, business opportunity for the physical security market. These customers include big global companies with plenty of revenue to spend and employees and facilities to protect. As a group, enterprise customers also tend to be a demanding lot, requiring systems that are large, scalable, that can operate across a wide geographic area, and that provide top-notch system performance. Enterprise customers set the standards of performance for the entire market, and they challenge manufacturers to up their game. We asked this week’s Expert Panel Roundtable to reflect on the industry’s biggest customers: What are the security challenges of the enterprise market?