Johnson Controls announces that its PowerSeries Pro is the first ever commercial grade security system to harness the long-range communication technology of PowerG and is designed to handle large-scale installations. The system offers the highest level of cyber protection features and encryption technology without the need for a wired communication path. PowerSeries Pro is developed for commercial use and can support up to 248 zones, making it an ideal solution for warehouses, office buildings,...
Securitas UK is delighted to announce it has been awarded Business Superbrands status for 2019. The Business Superbrands survey tracks the perception of a wide-range of UK business brands, evaluating almost 1,600 brands across 63 categories this year alone. 2,500 UK business professionals, supplemented by an expert council of senior business-to-business marketing leaders, judge the business brands against the three core Superbrand factors: quality, reliability and distinction. Fire safety solu...
An innovative technology is changing the way law enforcement agencies combat crime and ensure public safety. Footprint, a web-based situational awareness software, aggregates, analyses and monitors data from multiple video monitoring systems and other sensors in one intuitive platform. The tool enables law enforcement to solve cases quicker using data-driven decisions, while minimising manpower and driving down costs as a result. Copp Integrated Systems, a Dayton, Ohio-based security systems su...
As international trade and e-commerce rapidly grow, trucking and freight distribution centres continuously expand, the surveillance system plays a more vital role in distribution centres to overcome the security challenges and reduce potential damages. Surveon logistics solutions provide superior functions cameras, patent RAID NVRs, foreign object detection, face-identified access control and remote monitoring to solve the most distribution centres' security problems. From HDR cameras, patent R...
Openpath, a pioneer in workplace technology and security, released the results of its Office Technology Study. Over 25 percent of employees surveyed said access control is the most outdated feature in their office, and 40 percent said they find it difficult or unpleasant to get into their office every day. That’s why Openpath created a new kind of access control that improves everyday experiences by increasing convenience and maintaining the highest level of workplace security and safety....
As building security becomes smarter, the need for electronic access control systems spreads further. Wired access points and security doors have long been the backbone. Yet at the same time, even buildings with extensive electronic systems leave mechanically locked doors unmonitored and unguarded — and certainly not ‘smart’. Mechanical locks cannot be connected. Thankfully, the latest generation of wireless locks can replace them easily and integrate them seamlessly within alm...
Marks USA, a division of NAPCO Security Technologies, is pleased to announce the debut of Style by Marks new interactive website featuring customisable ArchiTech Access Control Locks and matching interior tubular locksets. Ideal for use with architects and designers, etc., who want their access control and locking ‘look’ to be as welcome as the security they provide, the website allows site-visitors to be the designer of their own custom locks and then easily spec and share it with other parties via email. The mobile-friendly site can be easily used on smart phones and tablets, too. Multi-technology readers Marks' self-explanatory website showcases ‘Style by Marks’ customisation capabilities with over 300+ finishes, levers, trims and applications in mortise & cylindrical locks. Website-visitors can pick their choice of application, such as a multi-tenant condo or office, and/or common areas, bedroom, bathroom, gym or office door, in cylindrical or mortise lock and then choose a lever style, rose, finish, ID reader, door colour and more. Wireless ArchiTech Access Control Locks can be customised with choice of multi-technology readers Wireless ArchiTech Access Control Locks can be customised with choice of multi-technology readers; or new concealed readers, in standalone, networked or enterprise models all providing Networx ArchiTech’s max. battery life and Grade 1 durability for low maintenance. Exceeding industry standards Furthermore, to complete the overall ‘Vision’ for the building or campus, the site also allows ‘trying out’ interior locket looks in a variety of application ‘scenes’ to make selections for all door types, i.e., for passage, privacy or dummy application requirements. Once the design is ready for review, the custom lock design can be easily priced, spec’d and shared among all involved parties with a simple click of the mouse via email. Despite budget-savings over other top brands of as much as 40%, the extensive line of Marks USA products are all available in more styles, functions and formats, plus custom locking, across their numerous product categories, meeting or exceeding industry standards and in Grade 1 & 2 options: Mortise, cylindrical, tubular, ornamental iron, custom, architectural plus exit devices & door closers.
Ava Group (AVA), a provider of security risk management services and technology will be showcasing its portfolio of security solutions at Intersec Dubai 2019, stand S3-C48. Intersec Dubai features a rich selection of exhibitors in Security, Safety & Fire Protection, attracting visitors from the Middle East, Africa, the Indian subcontinent and well beyond. Ava Group will be presenting the latest exciting solutions from its technology division - which incorporates Future Fibre Technologies (FFT) and BQT Solutions. As a provider of risk management services and technologies, Ava Group offers a portfolio of complementary solutions encompassing both fibre optic intrusion detection and high security access control and locking. Increased investment As a key event for the region and beyond, Intersec Dubai is the perfect way for security providers and buyers to start 2019" Mark Horton, Global Sales & Marketing Director commented, “As a key event for the region and beyond, Intersec Dubai is the perfect way for security providers and buyers to start 2019. Our solutions offer the very latest in security technology and the highest levels of protection, key benefits that we know are always well-received by visitors at the event.” Mark continued, “Over the last couple of years we have seen a significant growth in demand for our products in the Middle East, with increased investment in infrastructure across the region as a whole. Because of continued growth in the market, we have also invested in the expansion of our Dubai-based office and regional support team to ensure we are perfectly placed to supply and service our customers.” Reporting multiple disturbances Future Fibre Technologies will be showcasing its enhanced Aura Ai-2 controller. Featuring unrivalled high-sensitivity detection, location accuracy, cut resilience capability and the industry’s longest linear range - this product features new ultra-low noise optical detection electronics. This ensures a single controller can cover a distance up to 110 kilometres, accurately detecting, locating and reporting multiple disturbances to just +/- two metres. Also on stand S3-C48, BQT Solutions will be demonstrating the new high-strength Orca lock to the middle east market Also on stand S3-C48, BQT Solutions will be demonstrating the new high-strength Orca lock to the middle east market. Building on the success of the award winning YG10, the Orca lock is designed for securing gates, roller doors, shipping containers and any other large door or entryway. Alongside the Orca’s impressive physical attributes, a unique feature is its ability to fully integrate into an access control system, surpassing any other solutions available in the market. Security risk management Orca is fully monitored, weatherproof, and user configurable - providing the perfect indoor and outdoor locking solution. As well as the products themselves, the Ava Group team will be on hand to explain how its solutions are being used in real-world projects to address the latest threats. Mark concluded, “We are looking forward to discussing recent key examples of our technology in action, including a major military closed data network where our data network infrastructure protection solution is protecting against tapping and tampering. These projects illustrate the depth of our expertise in security risk management and highlight the level of protection which we achieve to client’s assets and infrastructure. If you are visiting the event come and have a chat with our friendly and expert team on Stand S3-C48 about your specific security needs.”
Lodge Security acquires Ladbroke Security Services, which has 120 staff and sales of £2.25 million. The company was founded in 1990 by the retailer Chinacraft to protect its assets and has expanded its services to include 30 independent customers. Operating primarily in London and the Southeast, Ladbroke provides managed security services that include 24-hour concierge, front of house reception, guarding, remote video and CCTV monitoring, key-holding and patrol services. Lodge Security is one of the UK’s top 30 security service providers by size, a third-generation family-owned business that celebrates its 100th anniversary in 2019. Staff credentials checks Stuart Lodge, CEO, said: “I am pleased to announce the acquisition of an operation that is highly complementary to our own specialisations and markets at Lodge Security. Ladbroke has maintained a strong reputation from its early years when it specialised in retail security; with its family values and high-quality service delivery, it offers a great fit and an asset to the group.” “Ladbroke has grown its corporate, commercial and construction customer base by combining a blend of manpower and technology solutions – a strategy very much in line with that of the Lodge Service group.” Lodge’s services include: staff credentials checks; undercover investigation and surveillance; on-line counterfeit and fraud detection; retail test purchasing; compliance audits; mystery shopping and customer service measurement through its React CX division; recruitment for office administration and security staff; CCTV installation; remote alarm receiving and building management 24-7; and incident and case management software, Lodgic Live.
HID Global, a global provider of trusted identity solutions, unveiled a new subscription-based delivery model simplifying access to its broad suite of identity and access management (IAM) software and services. The new HID ActivOne is an end-to-end digital identity management and authentication solution for large organisations, securing the identity of people, critical data and assets -- all with the flexibility of a subscription. Organisations realize that it is not possible to rely on authentication solutions that are based on passwords. HID ActivOne delivers strong multi-factor authentication solutions to help protect access to an organisation’s network, on-premise applications, cloud applications and desktops/laptops. Requirement of multi-factor authentication Today, digital identity management is at the centre of cybersecurity defence. Advanced multi-factor authentication is a required component of a strong identity and access management solution. HID ActivOne provides a complete end-to-end digital identity lifecycle management and authentication solution" HID ActivOne provides: Secure access to networks, systems, applications and data, as well as VPNs (virtual private networks) when working outside the office. Strong authentication services to ensure that users requesting access are who they say they are, whether working onsite or remotely, employees or contractors. Email and document signing and encryption. Secure transaction authorisation. Wide range of secure authenticators including mobile phone and smart ID card. Digital identity lifecycle management solution HID ActivOne includes professional services working with organisations to quickly design and implement solutions which meet business needs while integrating into the unique architecture demands of hybrid enterprise IT environments. “HID ActivOne is leading the industry by providing a complete end-to-end digital identity lifecycle management and advanced authentication solution with a simple per-user fee,” said Brad Jarvis, Vice President & Managing Director, IAM Solutions, with HID Global. “The fact that it is subscription-based means that enterprise customers have more choices based on the additional flexible pricing options that open up the power of HID’s IAM solutions to even more users."
Vanderbilt, a provider of state-of-the-art security systems, has integrated the Aperio wireless locking technology from ASSA ABLOY Access Control with its new ACT Enterprise platform. The decision by Vanderbilt to integrate products from ASSA ABLOY Access Control’s Aperio portfolio with ACT Enterprise will enable customers to easily add mechanical locks to their access control system. Offered at an affordable price, Aperio ensures users require minimal additional hardware to upgrade their premises to wireless access control. With the latest version of ACT Enterprise available, the system includes a rules mapping engine and a smartphone app that enables users to stay in control of their facilities’ access control requirements from the palm of their hand. Intelligent and intuitive solutions One of the newest ASSA ABLOY products that the ACT Enterprise platform is compatible with is the Aperio H100. Launched only last year, the Aperio H100 is a stylish, slim door handle that can be retrofitted to almost any interior door. Requiring no drilling or wiring to install, the Aperio H100 has been designed to complement most modern commercial office environments, and works with common European and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. The security systems market is moving towards more intelligent and intuitive solutions, which require only one-time data entry for users" Andrew Fulton, Head of Access Control Product Line at Vanderbilt, said: “The security systems market is moving towards more intelligent and intuitive solutions, which require only one-time data entry for users, permissions, configuration and system behaviour.” Cost-effective access control installations “To meet this demand, we made the decision to integrate our ACT Enterprise access control solution with ASSA ABLOY Access Control’s Aperio products. These have an excellent reputation in the market for being a reliable, trusted and high-performance access control range. We believe that ACT Enterprise’s integration with Aperio will provide our customers with faster, more cost-effective access control installations while enhancing our functionality and reach in the market.” David Smyth, Regional Sales Manager at ASSA ABLOY Access Control, added: “As a leading security systems provider, we are thrilled to integrate our Aperio technology with Vanderbilt’s newest access control platform. Helping commercial businesses to quickly and conveniently implement an intelligent access control system across their site, our battery-operated Aperio innovations are fast to install, dependable and offered in a stylish, contemporary design.”
March Networks, a global provider of advanced video surveillance and video-based business intelligence solutions, is pleased to announce its complete lineup for Global Security Exchange (GSX) 2018. Intelligent video solutions In addition to the company’s solutions for financial, retail and transportation organisations, March Networks will showcase its newly launched Software as a Service (SaaS) offering for quick service restaurant (QSR) and convenience store (c-store) franchisees, as well as its seed-to-sale tracking and compliance solution for the cannabis market. It will also demonstrate its mobile RideSafe MT Series video recording platform for enhanced security and risk mitigation in college and healthcare transit applications. All March Networks products and services deliver the exceptional reliability, scalability and enterprise-class video management customers have come to expect from the brand. They reflect March Networks’ long-standing commitment to developing intelligent video solutions that help solve everyday business challenges in customer service, corporate compliance and operations, in addition to security and loss/fraud prevention. The secure, hosted service delivers all the benefits of March Networks’ powerful Searchlight for Retail solution SaaS offering for QSRs and C-Stores GSX will be the first opportunity for show attendees to see March Networks Searchlight for Retail as a Service. The secure, hosted service delivers all the benefits of March Networks’ powerful Searchlight for Retail solution – including loss prevention, data analytics and operational audits reporting. The service is easy to deploy and eliminates the need for franchise owners to purchase and maintain servers within their own IT infrastructure. It includes all software licensing, and the administration of camera and recorder processing, health management, user management and software upgrades, performed by March Networks Network Operations Center staff working in cooperation with certified systems integrators. Better seed-to-sale tracking and compliance March Networks will also demonstrate its solution for the cannabis industry at GSX. The solution provides enhanced seed-to-sale security, tracking and compliance at every stage in the process – from the cultivation facility, in transit and through to the dispensary. It includes purpose-built video recording and management systems to ensure clear surveillance video is reliably captured and stored as long as required under government legislation. Uniquely, the solution also integrates video with data from fixed Radio Frequency Identification (RFID) tags – which are required by law throughout the cultivation process in some U.S. states – and point-of-sale (POS) systems used in dispensaries. The video and data are correlated in March Networks Searchlight for retail software, providing operators with advanced search, investigation, loss prevention and reporting capabilities. Enhanced security for student shuttles The RideSafe MT Series IP recorders address a common gap for college, healthcare and other campuses operating shuttle or transport services The March Networks’ transit portfolio will also be on display at GSX. The RideSafe MT Series IP recorders address a common gap for college, healthcare and other campuses operating shuttle or transport services. The compact recording platform is ruggedised to ensure reliable operation in demanding mobile environments and enables automated video downloads over WiFi, 4G and other wireless networks to keep vehicles in service longer. Equally important, the mobile recorders can be managed seamlessly with March Networks Command Enterprise video management software in parallel with the company’s entire fixed video recording portfolio – giving customers a single, end-to-end video solution that simplifies system administration and management significantly. All visitors attending the show in search of proven video surveillance systems and differentiated solutions that deliver relevant video-based business intelligence for their broader organisation, are invited to see March Networks in Booth 3515 at GSX 2018.
Today’s security leaders encounter many challenges. They have to operate with reduced budgets and face challenging and evolving risks on a daily basis. Security leaders are often ignored and only called upon when needed or in disaster situations. Many don’t have an ongoing relationship with the C-suite because the C-suite doesn’t understand the value they bring to the whole business. In order to resolve these challenges, a security leader can apply a risk-based approach to their security program. According to dictionary.com, risk is “exposure to the chance of injury or loss; a hazard or dangerous chance”. Risk is broader than a security concern and involves the entire business. Through utilising a 3R model - considering resources, risks and resolutions - a security leader can evaluate the output from the model to build the foundation of a strong plan. This allows the leader to make security decisions based on a quantified risk measure. A business determines what resources it wants to protect, what risks it needs to protect the resources from and what resolutions it can put in place to mitigate the risk. Decisions are based on measurable evidence. Free online risk assessment tools are available to provide a fast, easy way to determine an organisation's basic security risks through an investigative approach The 3 Rs The first step in the 3R model is to figure out what resources need protection. This could be physical - such as buildings, critical infrastructure or valuable equipment, knowledge-based - such as intellectual property, or organisational - such as people or governance structure. Understanding the business will help the security leader develop a list of critical elements. Look for tangible resources such as buildings and machinery, and intangible resources like reputation, knowledge and processes. Second, determine what the resources need to be protected from. Anything that threatens harm to the organisation, its mission, its employees, customers, partners, its operations or its reputation could be at risk. These can include contextual risks (workplace safety or natural disasters), criminal risks (theft or cybercrime) or business risks (compliance or legal issues). Anything that threatens harm to the organisation, its mission, its employees, customers, partners, its operations or its reputation could be at riskFree online risk assessment tools are available to provide a fast, easy way to determine an organisation's basic security risks through an investigative approach. The tools ask several questions and determine risk based on an organisation’s location and the answers provided. Security leaders can also work with security companies and consultants that offer risk assessments to determine their company’s needs, and then offer solutions based on that assessment. The third objective is to determine how businesses can best protect the identified resource. The last of the 3 Rs - resolutions - are those security activities that enable the business to mitigate the impact of security risks. Resolutions can potentially prevent a security incident from occurring, contain the impact to resources if an event does occur and also assist the organisation in recovering from an impact more quickly or easily. The first step in the 3R model is to figure out what resources need protection, this could physical such as buildings or critical infrastructure The path forward Understanding what risks a business faces in totality provides an opportunity for the security leader to collaborate with other department heads. This gives security leaders an opportunity to engage with functions outside their norm as well as a chance to demonstrate their subject matter expertise. A risk-based approach also helps security leaders fully understand an organisation’s needs and concerns, which they can communicate to the C-suite to help them make better business decisions. Metrics can also help business leaders understand the cost/benefit of resolutions C-suite and executives help define an acceptable level of security risk tolerance to resources and make quality, educated decisions about mitigating security risks. Through collaborating with security leaders using a risk-based approach and the 3R model, metrics and reports show the impact of security expenses, and there is a transparent view of security risk. The final decision about how to mitigate and resolve risks is up to the business owner of the resource and the risk stakeholders. To obtain funding, show the risk and value of resources exposed to potential impact. Then present the recommended resolution that reduces the potential level of impact and the associated cost benefit savings. By providing this information, security leaders can ensure that the business owners can make an educated decision. Measuring success A risk-based approach aligns the security mission with the organisation’s mission. Security leaders should have these conversations with their business leaders on a regular basis. Understanding the thresholds of risk tolerance and showing when incidents or activities are trending outside of acceptable boundaries will help business leaders make educated decisions. The 3R model also helps a business to track occurrences, quantify the direct and ancillary impact and make continuous adjustments to the security program Determining a baseline of acceptance gives a foundation for security leaders to point out when the organisation is not meeting its own requirements. Metrics can also help business leaders understand the cost/benefit of resolutions and demonstrate when costs may be trending outside of acceptable boundaries. The 3R model also helps a business to track occurrences, quantify the direct and ancillary impact and make continuous adjustments to the security program. It is important to note that this process is not stagnant, and needs to be constantly revisited. Examining risks, resources and resolutions in a systematic way will help security leaders understand what they are protecting Defining risks and vulnerabilities Continuous conversations using the 3R model also help business leaders understand what security risks could interfere with meeting business objectives. It also aligns the total cost of ownership for the security program with the business value of the resources at risk.The approach puts the security risk decisions in the hands of the ones impacted by those risks And it defines the security role as risk management, not just task management. The approach puts the security risk decisions in the hands of the ones impacted by those risks…the “owners” of the resources. Examining risks, resources and resolutions in a systematic way will help security leaders understand what they are protecting, what they are protecting it from, and how they can help prevent, contain or recover against a specific risk. Followers of this approach are in a better position to ask for funding because they can clearly define and quantify risks and vulnerabilities. Applying these principles will equip security leaders with the knowledge needed to have better dialogue with colleagues in other departments, encouraging more proactive discussions about security.
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognise that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unless they are quickly brought under control. Training security officers Governments and organisations across the world are increasingly encouraging businesses to re-assess risks and to plan for and conduct drills for major emergencies. This is driving different agencies and companies to invest in new skills, resources and systems, and encouraging businesses to routinely re-evaluate their emergency response strategies. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents For example: UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents, as part of the UK government’s Action Counter Terrorism programme. And organisations including the Association of University Chief Security Officers (AUCSO) and Higher Education Business Continuity Network (HEBCoN) are developing customised training for their members to improve their own response and business continuity plans. Mass notifications systems Whether an organisation is facing a terrorist attack or a severe weather event, follow up reports consistently identify that the same types of challenges are common to all crisis situations, with similar errors often occurring again and again. Typically, these are centred on three key areas: poor communications, fractured command and control structures, and delayed deployment of resources. Communications skills and technologies clearly play a pivotal role in how effective an organisation is in responding to major incidents, particularly when it comes to assessing the situation and its implications, moving people towards safety and providing updates as an incident unfolds. However, when an organisation is considering its technology options, emergency response and mass notification systems (MNS) are often touted as the ideal platform to deliver all the required critical communications and ongoing updates. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents Emergency notification system All the incident reporting, command and control, and communications functions have been brought together on a single platform But, if an organisation does not know exactly where all its staff or students are, and it cannot see the location and availability of its first responders and other emergency coordinators relative to them and the incident, then how useful is it to send a top-down alert to everyone? And what about fast moving or multi-centre incidents, where previously agreed evacuation procedures, recommended actions or mustering points may need to change if an incident takes an unexpected turn? Many organisations may have been lulled into believing that an emergency notification system will allow them to confidently handle all the communications aspects of virtually any crisis. In reality, too many businesses are still unaware that there are now much more sophisticated and proven technologies where all the incident reporting, command and control, and communications functions have been brought together on a single platform. Using live map tracking The benefit of using these advanced and more integrated approaches – often categorised as mobile distributed command and control systems – is that they enable faster and better decision making in a crisis using real-time feedback and two-way dialogue with those closest to the emergency. And they avoid the risks of any potential delays, miscommunications or mistakes that can happen when an organisation is under pressure to respond and often switching between multiple systems. Leading universities and multi-national corporations are already using new mobile/web-enabled platforms to improve their incident response These next generation emergency management platforms have been specifically designed to enable real-time mapping of an organisation’s security assets and its users on a single screen and to fully integrate it with a highly targeted geo-fenced notification capability. The mass notification aspect of the system can then be used to advise specific groups on the best actions to take at their location as an incident develops. The use of live map tracking enables real time mapping of an organisation's security assets Segmented messaging Many leading universities and multi-national corporations are already using these new mobile/web-enabled platforms to plan, manage and improve their incident response, leading to 50% faster reactions and more positive outcomes.During a crisis, users can receive push notifications so the security centre can immediately see their exact location and advise them accordingly The systems have been widely adopted within the higher-education sector, but they are equally applicable to any large company with multiple international sites or those situated in research or corporate campuses where the bulk of assets and people are based in one or more key locations. Typically, systems provide users with a smartphone app that they can use to call for immediate emergency or first aid support when at work, or to report something suspicious which could prevent an apparently minor incident from escalating into a full-scale emergency. During a crisis, users can receive push notifications, SMS and E-mails asking them to open the app if they are not already logged in, so the security centre can immediately see their exact location and advise them accordingly. Supporting dispersed mustering Now that communications can be more nimble, responsive and flexible this can support the increasing numbers of planners are recognising the advantages of dispersed mustering. This is a strategy that has been developed to reduce the risk of secondary attacks on unprotected people complying with instructions to evacuate from premises and gather in what are, effectively, exposed locations. It is now acknowledged that evacuees waiting outside for any length of time are more vulnerable to targeted attacks or to injury, from flying glass for example. With dispersed mustering – a strategy made more effective by these new mobile distributed command and control systems - a building’s occupants can be advised not to go outside, but to move to known safe internal locations. People in each specific area can then be kept regularly updated. Many corporations are now using new mobile/web-enabled platforms to improve their incident response Coordination between response agencies The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information First responders are permanently logged in, so the emergency operations centre can see their exact locations in real-time and can advise what actions to take in mustering people or in setting up and protecting security cordons. Bringing everything together on one platform, with real-time feedback and in a fully integrated system also removes what is often seen as the weakest communication link in managing any major incident: the need to rely on conventional two-way radio as the sole means of communication between the command and control centre and its first responders and other team members on the ground. The software platforms can be integrated with an organisation’s fixed security infrastructure to take real-time sharing of information to a new level for improved collaboration, coordination and communications between users, the incident management team and external agencies. Improving emergency response strategies One of the most powerful features of some of these new systems is the ability to record and view all alerts, responses and the detailed conversations between first responders, emergency coordinators and other parties. This allows the systems to be used to simulate major incidents involving inputs from the emergency services and other key agencies and to ensure the organisation’s crisis management plans have been fully tested against a range of possible incident scenarios.
It had been a particularly slow night. The plant security guard had just made his rounds on this Sunday evening shift. As soon as he passed the weighing scales, he could enter the guard shack and get off his feet. Challenging a curious incident However, on this night, he noticed the waste vendor’s truck sitting half on and half off the scale. He stopped dead in his tracks to see if the truck would back up and completely sit on the scale. It never did. The observant guard walked up to the truck and challenged the driver who seemed surprised. “Hey, you’re not weighing your truck properly.” The driver fumbled for a response before replying, “Sorry, I was on the phone with a friend. I didn’t notice it.” But this security guard had the presence of mind to demand the driver’s phone. The driver was caught off guard and surrendered the phone. The guard then pulled up the most recent incoming/outgoing calls and saw no calls during the last 30 minutes. “I don’t think so.” “You don’t think so what?” The security guard was frank, “You haven’t used this phone in over half an hour.” The truck driver sheepishly acknowledged the fact. It was decided to install CCTV covering the weighing area and scales – no easy feat due to poor lighting Preventing crime as it happens Knowing the driver was lying, the security guard ordered the truck back on the scale for a correct weighing and advised the driver that he would report the incident. The security guard wrote up his report and handed it off to his supervisor who, in turn, contacted the local corporate investigator. This investigator was soon on the phone with his boss at corporate headquarters on the other side of the world. Together with Security, they decided to install CCTV covering the weighing area and scales – no easy feat due to poor lighting. However, once completed, they waited. They would not have to wait long. For the next two months, the waste vendor trucks, filled to the brim with production waste, black-and-white paper and other waste products from the plant, would stop on the scale only for a moment and then drive the front half of the truck off the scale for weighing. It was obvious that the vendor was cheating the company by only paying for half the waste. After two months, it was decided to catch the next cheating driver “en flagrante.” Sure enough, the next truck went half on and half off the scale and was weighed. Security then asked the unsuspecting driver to park his truck and invited him inside the building to talk to a supervisor. The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet Waiting for the driver in a large office was the local investigator and his close friend, the Head of Security. After a difficult interview, the driver admitted to cheating on the scales over a two-year period—he claimed that some of the scale cheating was done at the direction of the vendor’s management, while some of it he did himself by “ripping off” the vendor—which he acknowledged was dangerous. Working with authorities The driver signed an incriminating statement about the scheme and his role therein. They sent him on his way asking him to keep it quiet—they would see what they could do for him later on. In the meantime, Corporate Investigations had received a due diligence report on the vendor company which contained disturbing news—the company and its managers were associated with a countrywide waste management mafia. The report suggested that the vendor had a reputation for thefts and involvement in numerous lawsuits regarding thefts and embezzlement. Shockingly, no prior due diligence had ever been conducted on the vendor. Fortunately, the plant’s finance and audit team had maintained good records over the past 5 years and were able to re-construct the amount of waste going out the plant door and the amounts being claimed and paid for by the vendor. The discrepancy and loss stood at a multi-million dollar figure. After consulting with the local police authorities and company lawyers, it was decided to pursue a civil case against the vendor. Pursuing legal action The regional lawyer, the Head of Investigations, the Head of Security and the CFO invited the vendor to discuss the problem. Some of the evidence was shown to the vendor’s CEO who became indignant and, in order to save face, promised to fire the truck drivers and to repay any losses for the last two months. Inter-dependent entities - security, investigations, finance/audit and legal - combined their resources and agendas to form a unified front That was not enough for the company and a protracted legal battle ensued which lasted several years and resulted in the vendor’s paying almost the entire amount in instalments. The vendor was dropped from the contract and internal controls strengthened—the only plant employee dealing with the waste issue left the company and was replaced by two individuals. The plant also began paying more attention to the waste process and less to the production side. Several “lessons learned” come to mind. First, the tripwire came in the person of an astute and well-trained security guard who exhibited some of the best characteristics you want to see from men and women in that profession. The Security Department was also adept at installing the CCTV and capturing the fraud live on videotape. But a far greater lesson was learned—of what can happen when inter-dependent entities (security, investigations, finance/audit and legal) within a company combine their resources and agendas to form a unified front. The results speak for themselves.
A complex set of biological, psychological, sociological, contextual and environmental factors are involved when a perpetrator decides to commit an act of workplace violence. In many cases, the perpetrator doesn’t really want to become violent; rather, they are seeking to achieve an outcome and mistakenly believe violence is their only option. An underused approach to preventing workplace violence is to consider the issue from the perspective of the instigator, to seek to understand their grievances, and to suggest alternative solutions, says James Cawood, President of Factor One Inc. “It’s helpful to consider their perspective at a point of time, and how do I use that information in a way that explores the issues and influences them to seek other means of achieving their goals without violence?” suggests Cawood. Preventing workplace violence An underused approach to preventing workplace violence is to consider the issue from the perspective of the instigator Factor One specialises in violence risk management, threat assessment, behavioural analysis, security consulting and investigations. Cawood will present his insights into preventing workplace violence in a session titled “Workplace Violence Interventions: The Instigator’s Perception Matters” during GSX 2018 in Las Vegas, 23 September. Intervening and seeking to understand the instigator’s viewpoint can direct them away from violence. Often, diffusing a situation can prevent tragedy. Delaying a violent act is a means of prevention, given that the instigator might not reach the same level of stress again. Cawood says several recent examples of workplace violence illustrate the importance of identifying behavioural precursors and intervening. It is difficult to quantify the benefits of such an approach, since no one is keeping statistics on incident that were successfully diverted, he says. Reaching a mutually agreeable solution “Accommodation and appeasement often won’t serve the problem,” says Cawood. “Instead of projecting our needs on what would be effective for us, we must really understand what matters to them and what we are able to do to solve the problem. “It’s about listening and reflecting back to reach a mutual agreement of their perspective of what matters,” he says. “Now we can talk about what’s possible or not. Is there something concrete I can do that is within the rules? Just being heard in depth is a de-escalator of violence.” It’s the same methodology used by hostage negotiators: Listen, reflect back, and come to a mutually agreeable solution. Giving a troubled employee a severance package – money – might not address their underlying complaints For example, giving a troubled employee a severance package – money – might not address their underlying complaints. “We may not have solved the underlying problem as they perceive it,” says Cawood. “They may feel disrespected or picked on. There may be an underlying mental condition, such as paranoia, or a grandiose sense of self-worth, underlying filters that have nothing to do with money.” GSX networking and education GSX is the new branding for ASIS International’s trade show, attended by more than 22,000 worldwide security professionals Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. Cawood’s session will be 24 September from 2:15 to 3:30 p.m. “My purpose is to hone in on an area of workplace violence that is often ignored,” says Cawood. Cawood started out in law enforcement in the 1970s and transitioned to security in the 1980s. His credentials are typical of the high level of speakers presenting at GSX 2018: He holds a Master’s Degree in Forensic Psychology, and a Doctorate in Psychology, is a Certified Threat Manager (CTM), and has successfully assessed and managed more than 5,000 violence-related cases. He is the former Association President of the Association of Threat Assessment Professionals (ATAP) and currently the Vice-Chair of the Certified Threat Manager program for ATAP. Cawood has written extensively on the topic of violence risk assessment, and co-authored a book, Violence Assessment and Intervention: The Practitioner's Handbook. Cawood has been active in ASIS International since the 1980s and sees value in attending GSX 2018. “People from all over the world are coming and being exposed to a common set of topics to use as jump-off points for additional conversations. People from all types of experiences and exposures will be providing information through those lenses.” Knowledge gained from GSX provides a “real chance to drink from a fire hose” and get a deeper understanding of a range of topics. The relationships and networking are another benefit: “Nothing is more powerful than knowing someone face-to-face,” he adds.
Security is more-than-ever linked to consumer electronics, especially in the residential/smart home market. CES 2018 in Las Vegas is therefore brimming with news that will have a direct impact on the security market, today and especially looking into the future. Products for the future of security CES is a giant trade show for consumer electronics with 2.75 million net square feet of exhibitor space and featuring more than 3,900 exhibitors, including 900 startups - in contrast, ISC West has some 1,000 exhibitors. During the week-long show welcoming 170,000-plus attendees from 150 countries, more than 20,000 new products are being launched. The products incorporate ingredient technologies such as artificial intelligence and 5G that will also be familiar elements as the future of the security industry unfolds. Familiar players at security shows also have a presence at CES, and many consumer technologies on display offer a glimpse of what’s ahead for security The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. Key security technologies at CES 2018 Familiar players at security shows also have a presence at CES. For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? At CES, Johnson Controls is announcing support for Apple HomeKit now offered in their DSC iotega wireless security and automation solution. Consumers can manage both their security system and also other home automation abilities using Apple’s Home app, or Siri on their iPhone, iPad or Apple Watch. Interlogix is announcing new features and components of its UltraSync SmartHome system, including hands-free voice control, high-definition cameras, an LTE cellular module and soon-to-be-released doorbell camera. The areas of consumer electronics and security are closely intertwined Developments in crime awareness ADT has a high profile at CES, including the launch of its ADT Go mobile app, equipped with 24/7 emergency response from ADT’s live monitoring agents and backed by Life360’s location technology, providing emergency response, family connectivity, safety assistance and crime awareness. ADT is also unveiling a video doorbell and expanding its monitoring to cybersecurity. IC Realtime is introducing Ella, a cloud-based deep-learning search engine that augments surveillance systems with natural language search capabilities across recorded video footage. Ella enables any surveillance or security cameras to recognise objects, colours, people, vehicles and animals. Ella was designed using the technology backbone of Camio, a startup founded by ex-Googlers who designed a simpler way to apply searching to streaming video feeds. It’s a “Google for video:” Users can type in queries such as “white truck” to find every relevant video clip. Smarter homes and smarter computers Do-it-yourself smart home security company Abode Systems announces iota, an all-in-one system giving customers more freedom and flexibility to build out and monitor their smart home. The new form factor has a built-in full-HD resolution camera enabling customers to see and hear what’s going on in their home 24/7 while a built-in gateway supports hundreds of devices to make homes more convenient, safer and more secure. There is also support for Apple HomeKit. Highly programmable and high-performance platforms will no doubt play a role in the future of video surveillance systems in our market The Z-Wave Alliance will host 30-plus leading smart home brands in the Z-Wave pavilion at CES. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience. Sigma Designs unveils its 700-Series Z-Wave platform, including numerous performance and technology enhancements in energy-efficiency and RF performance. Personal protection in attendance Self-defence product company SABRE will debut a combination pepper spray with dual sound-effect personal alarm that “alternates between the traditional wailing sound and a primal scream, while a strobe blinks 19 times per second to disorient assailants.” SABRE’s Modern Fake Security Camera includes “sleek, realistic design to deter would-be thieves.” Chip maker Ambarella is introducing the CV1 4K Stereovision Processor with CFflow Computer Vision Architecture. The chip combines environmental perception with advances in deep neural network processing for a variety of applications, including video security cameras and fully autonomous drones. At CES, applications will focus on automotive uses, including advanced driver assistance systems (ADAS), self-driving, electronic mirror and surround view systems. The highly programmable and high-performance platform will no doubt play a role in the future of video surveillance systems in our market. A full walk-through home will demonstrate different brands working together to create one cohesive smart home experience Extending home security and efficiency The Ring whole-house security ecosystem creates a “Ring of Security” around homes and neighbourhoods. Products include “Stick Up” indoor/outdoor security cameras, integrated LED lighting, a “Ring Alarm” integrated bundle for $199 including a base station, keypad, contact sensor, and Z-Wave extender. “Ring Protect Plans” include 24/7 professional monitoring. The “Streety” phone app, from Vivint Smart Home, extends home security into the neighbourhood. Streety makes it easy for neighbours to monitor neighbourhood activity through a network of shared residential cameras. They can keep an eye on kids, cars and property through live video feeds and use recorded video clips to investigate incidents. A new device making its debut at CES is the Walker “commercialised biped robot,” from UBTECH Robotics, which provides a complete home butler service and is designed to ease the day-to-day operations of a busy home or office. The varied of functions includes video surveillance monitoring, security patrol monitoring, motion detection and “instant alarm,” as well as dancing and playing games with children. The company says Walker will “bridge the gap between technologies that were once only available in scientific research institutions and everyday people.”
The European Union has spelled out specific requirements and safeguards for handling and protecting personal data. In the General Data Protection Regulation (GDPR), the EU makes clear exactly what is expected of those who control and process data. (The United Kingdom has committed to follow the regulation despite the Brexit vote.) Everyone is facing a deadline on May 25th 2018 to comply with the GDPR. What are the exact implications for the physical security market? What do customers need to do to ensure they are compliant? These are urgent questions, given that the clock is already ticking. The GDPR’s implications are especially timely considering the physical security industry’s current emphasis on the value and importance of data. The growing value of data was a big topic at the recent IFSEC show in London. The industry is looking for new ways to leverage data for benefits in a company beyond the security department. New cybersecurity responsibilities One example is access control data: Who is granted access to which door and more generally, how do employees move throughout an enterprise? This is information that can be useful to managers, whether to analyse facility usage trends or promote more efficient operations. Access control data is especially valuable when combined with other data in an organisation, such as human resource (HR) and accounting records. It provides more data points that a company can use in overall metrics to guide business operations. But as the GDPR emphasises, the value of data and the ability to leverage data come with new responsibilities, specifically a need to protect privacy. This includes a need for additional cybersecurity of networked systems, another current “hot topic” in the market and historically a weak, or at least under-addressed, point for the industry. The GDPR applies to “personal data,” but its detailed definition includes digital information such as IP addresses and a range of personal identifiers. Sensitive personal data, such as biometric data used to uniquely identify an individual, is in a “special category.” Physical security systems collect plenty of personal data, some of it critical and sensitive, including an employee’s PIN code, fingerprints, or even video footage. GDPR impact on physical security Other areas that might impact the physical security industry include requirements to provide information about any transfers of data to other countries outside the EU and the retention period of data and criteria used to determine the retention period. There is also a “right to erasure” that provides an individual a right to have personal data erased if it is “no longer necessary in relation to the purpose for which it was originally collected/processed.” Physical security systems collect plenty of personal data, some of it critical and sensitive, including an employee’s PIN code, fingerprints, or even video footage In the accountability section of the regulation, companies are required to implement “appropriate technical and organisational measures” to ensure and demonstrate compliance. In the category of “data protection by design”, there is a general obligation to “implement technical and organisational measures to show that [a company] has considered and integrated data protection into processing activities.” It is even more reinforcement to the need for more cybersecurity. Data protection by design The GDPR endorses the use of approved codes of conduct and certification mechanisms to demonstrate compliance, including codes created by trade associations or representative bodies. There may be an opportunity for organisations in the physical security market to step in and create such guidelines and to clarify best practices as they relate to our market’s technologies. In the category of “data protection by design,” physical security system manufacturers should include data protection and security from the ground floor as they are designing new products. Based on several recent conversations, I can say with confidence that these concerns are definitely on the minds of many in our industry. But concerns aren’t necessarily answers, and time is short to fully comply with GDPR by the deadline. And the issue isn’t limited to Europe; multi-national companies that do business in Europe, or even cloud systems that store data there, are also impacted. And even beyond GDPR, data protection is an urgent concern around the world. It’s time to step up.
LOCKEN has been selected to modernise access management for half of all substations in Enedis’ national network. Following a test phase it has opted for the latest-generation intelligent key by Iseo, which uses contactless induction technology to guarantee instant access. The EDF subsidiary supplies electricity to consumer meters, through extremely high-voltage lines, located at its many substations. The solution is currently being introduced and full deployment across 1,100 substations will take place throughout 2019. Effective solution The construction principles for this type of structure require wide open spaces to keep people and equipment safe Substations transform the power from very high-voltage lines (90,000 V or 225,000 V) to high-voltage (20,000 V most often) and through to private homes (230V). Some sites may be located in urban settings. In this case, the substations are installed in underground infrastructure, like in Paris and its inner suburbs. But most are found in rural or semi-urban areas, covering a half or full hectare. The construction principles for this type of structure require wide open spaces to keep people and equipment safe. With perimeter security accessible through an outside gate, substations comprise a technical room and a number of transformers, which may be outside or under shelter. These facilities have many access points which must be secured. Without an effective solution, key management is complex and operational efficiency is reduced. Centralised management software Substations are sensitive sites with strictly controlled access. Given the exposure to electrical risk, intrusions present potentially lethal consequences. This is where the LOCKEN solution comes in: a single key with associated rights allows employees to open any area they require (and are authorised to access) as part of their job. A lost key is easily disabled within the centralised management software. The solution is particularly appropriate given the number of maintenance officers required by substations. Users are not all Enedis employees, explains Maxime Leboeuf, Project Manager at Enedis. “Although site workers are mostly Enedis employees, the sites must also be accessible to subcontractors for extension and renewal work and a number of maintenance operations, by employees of RTE, the electricity transmission system operator responsible for the very high-voltage lines which end at substations.” Electronic access management “Electronic access management drastically reduces the risk of intrusion associated with mechanical keys. With the Locken system, we can now authorise subcontractor access for a specified period and location. In the Enedis setup, the access rights memorised by the electronic keys must be updated daily by the key's user using the dedicated devices.” Keys are deactivated almost immediately once the process is initiated in the Locken Smart Access (LSA) central management software" “Keys are deactivated almost immediately once the process is initiated in the Locken Smart Access (LSA) central management software. This also provides a reliable crisis management tool.” At Enedis, LOCKEN has fitted outdoor access points in often isolated, rural areas. The key supplies the energy to open the cylinder so no wires are needed for doors. Extending electronic key The cylinder is approved to resist extreme weather conditions, especially the effects of water. Contactless technology also shields it from dust and oxidation. Enedis is considering the possibility of extending electronic key use to the most sensitive parts of its technical rooms, especially access to control and command rooms, the nerve centres of the substations. Enedis also plans to replace all substation cylinders to minimise the risks associated with joint activity, meaning a number of operations carried out by different engineers can take place simultaneously at the same substation.
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the cut-throat high street environment. Best-selling products They resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise How do we know if our marketing strategy is working? What is the conversion rate of purchases? What are the ‘hot areas’ of the store, and do these actually represent best-selling products? Originally, with no access to significant information, they relied on experience and conversation with staff. But there was no way to verify these findings. They also needed to be able to get this information remotely – i.e. management in their HQ in Warsaw wanted to be able to see the situation in the other four stores without having to visit them separately. Sometimes, they resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise. Tailor-made solution Miniso turned to Hikvision AI products, with a solution built by Polish reseller Volta, including people counting cameras, fisheye cameras and NVRs. These were all coordinated using the HikCentral software platform. A people counting camera in each store counts people passing by, while another counts people entering and leaving. With this tailor-made solution management could calculate how many people were passing by to see a purchasing conversion rate. This also helps them to know whether marketing strategy is working. They can analyse the information further to see whether the rate of people entering the store is dropping, and whether that relates to the number of those passing outside. Miniso’s management can then look into the causes of these numbers, along with sales figures, to form a picture. For example, whether there is an external factor affecting shoppers either to pass by, or to enter. Video management platform The professional video management platform allows managers to access the information from different offices and mobile applications anywhere Because Miniso have the same technology set up in all the stores in Poland, they can compare different locations. This also comes in useful when it’s time to negotiate rent with shopping malls. Using ceiling installation of several fisheye cameras, the system can generate heat maps. This helps managers to see where ‘hot areas’ are, helping them to allocate products in the optimal place for promotion. Hot areas can also be compared with sales figures to provide further insights into shopping patterns. All the information provided by the system is coordinated, and business information on both layout and original image can be overlaid in Miniso’s HQ in Warsaw. The professional video management platform allows managers to access the information from different offices and mobile applications anywhere. This makes life a lot easier for the operations team as they need to check the situation in all stores. Fiercely competitive environment It also means that everything can be viewed simultaneously, so they can identify trends throughout the network of stores. Byron Zeng, Vice President of Miniso Poland, says: “The high accuracy of conversion rate the solutions provides really solves a number of our management issues. We can now easily see what’s going on in the other stores, including heat mapping, which makes management of the whole networks so much more efficient.” This is a great example of how AI surveillance products can change the landscape of business decision-making. In a fiercely competitive environment, like a shopping mall or high street, shopping trend data can help a retailer to survive. In fact, this worked so well for Miniso, they decided to use the solution in their stores across the whole of Europe – potentially about 200 stores in the next year.
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced that a recently renovated office space in Glasgow, Scotland, 191 West George Street, has installed Lifeline Speedlane Swing optical turnstiles for increased physical security and uncompromising aesthetics. A rising trend in the United Kingdom is the renovation of older office spaces. With a continuously growing workforce, cities across the country are transforming corporate offices into multi-level spaces with increased aesthetics. In keeping with this trend, the office space at 191 West George Street recently underwent a renovation. Revamped with space and simplicity in mind, the building’s atrium stands out due to its high-quality materials, including the sleek, Lifeline Speedlane Swing optical turnstiles used to control access to all occupants and visitors. Optical turnstiles integrated with access control The requirements were for an optical turnstile solution that could integrate with access control and had the versatility to control a large number of visitorsThe lead architect renovating 191 West George Street was Michael Laird Associates – a firm that flourishes in adaptable yet luxurious designs. Working directly with the architects, owners of the office space underwent a simple product selection process regarding security. The requirements were for an optical turnstile solution that could integrate with access control and had the versatility to control a large number of visitors. 191 West George Street is the home of a 6-level building with 87,000 sq. ft. of usable office space. The architects wanted to keep the look and feel of the entire building, open and clean, without any columns or other impeding structures. The designers chose a stainless-steel finish for the modern and sleek cabinets of the Speedlane Swing optical turnstiles to provide a perfect accent for the neutral white and mushroom colours of the lobby. Their minimal footprint allows them to integrate seamlessly into any location without being obtrusive to user access or aesthetic design. Lobby security solution All lanes can be controlled remotely via a device called BoonTouch that gives reception control to open or close lanes at any time191 was designed to be a bustling, flexible workspace for hundreds of daily users, and as space is rented and the building starts to experience higher traffic, the four lanes of optical turnstiles will be able to handle the load. Working in collaboration with Boon Edam’s sales and specification managers, the architect had a clear idea of what they were looking for in a lobby security solution. By reviewing a number of key elements related to security, throughput, aesthetics, safety, and technology, Boon Edam was able to map out all aspects of the entry requirements prior to selection and installation. The four-lane array of Speedlane Swing optical turnstiles includes a single, wide lane at the end. Wide lanes allow large groups to pass through as well as wheelchairs, dollies and luggage. All lanes can be controlled remotely via a device called BoonTouch that gives reception control to open or close lanes at any time.
Manufacturer ROCKWOOL International A.S. has chosen Nedap’s Global Client Programme to secure its offices and factories worldwide. AEOS, the physical security platform by Nedap, installed during the programme, enables ROCKWOOL to establish a truly global security policy and unified work processes. An advanced project rollout, the Global Client Programme is developed for large multinationals and offers several benefits, including standardisation across sites, shorter implementation times and cost efficiencies. Standardising company’s security measures The Global Client Programme connects all of ROCKWOOL’s factories and office premises, and standardises the company’s security measuresROCKWOOL has 28 factories across the world. The Global Client Programme connects all of these factories and ROCKWOOL’s office premises, and standardises the company’s security measures throughout the world. Fokko van der Zee, managing director at Nedap Security Management, says: “The implementation of a standardised security solution across the world is a complex process. It involves a large project spanning many years and involving many stakeholders, and demands a high level of project management. In the absence of a structured program with defined guidelines, a global security rollout is likely to be a stressful execution. That’s why we set up our carefully designed Global Client Programme.” ROCKWOOL Digital Service Lead, Matthew Thorne, agrees: “We’ve worked with Nedap over the past few years and recently became a member of their Global Client Programme. Now we’re equipped with the people and tools we needed to standardise our physical security solution. The Global Client Programme also minimises risk and guarantees compliance. It really meets our needs in every possible way.” Central security platform saves money The programme helps achieve cost savings by avoiding initial setup costs per site and having one central security platform instead of severalThe Global Client Programme is designed to ensure monitoring and control during every step of the rollout process. Timon Padberg, responsible for business development at Nedap Security Management, explains: “The repetitive nature of local site deployments allows us to work with models and templates, such as standard proposal and calculation documents. We can therefore produce a scalable process that ensures uniformity and a consistently high quality of implementation across each site.” By using the Global Client Programme, ROCKWOOL is aiming for uniformity and alignment across all sites. The programme also helps achieve cost savings by avoiding initial setup costs per site and having one central security platform instead of several. Moreover, there are significant savings on operational and maintenance costs due to shared services and economies of scale.
With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas. Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent video analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognise threats, unauthorised access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building. Complete security solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.
A two-year programme to transform security at Heriot-Watt University campuses around the world, facilitated by CriticalArc’s SafeZone technology, has been recognised with one of the UK’s top security industry awards. The innovative partnership between Heriot-Watt and CriticalArc has been named as ‘Security Project of the Year’ in the 2018 Security & Fire Excellence Awards run in association with IFSEC International and Firex International. The award, sponsored by the British Security Industry Association, is highly competitive and a major accolade for the winners. Improving service response Two years ago, Les Allan, Heriot-Watt’s Director of Safety and Security Services and his team at the university embarked on a strategy to transform all aspects of their operations. They wanted to modernise their service across five campuses, in the UK, Dubai, and Malaysia to provide much greater care for students and staff. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses It was an ambitious undertaking, but it has already delivered impressive results, measurably improving service response times by over fifty percent, upgrading security department capabilities and skills and raising the job status and remuneration for officers involved. A key factor in the team’s success has been the way it uses CriticalArc’s SafeZone technology across all five international campuses, making Heriot-Watt the first university department to take this global approach. Real-time incident management SafeZone technology has transformed the way officers interact with students and staff wherever they are - on campus or and when travelling off-site – so they can provide assistance in case of emergencies or other incidents. Les Allan’s team has already responded to serious medical emergencies using the system and now they have the tools to manage a full range of live-incident risks. “SafeZone lets my team communicate quickly with individuals and groups,” explains Les Allan, Heriot-Watt, Director of Safety and Security Services. “Using it they can receive alerts and pinpoint the location of anyone needing assistance. They can deploy officers more quickly and keep track of ongoing situations as they develop. It’s really letting them do things they couldn’t have dreamed of before.” Better support for students & staff The Heriot-Watt team is also using new technology to support staff and students on campus while travelling and during fieldwork. They can ‘geo-fence’ additional areas as required. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus The result has been a significant improvement in engagement between the security department – now restyled as Safeguarding Services – students and staff. Between 1 August 2017 and 31 July 2018, a total of 5398 security incidents were attended at the Edinburgh Campus (the first to adopt SafeZone); 3542 of these incidents (66%) involved assisting or interacting with students (rising from 33% in 2013). Efficient, responsive and capable services The results have been impressive but Les Allan, who is currently also serving as Chair of the Association of University Chief Security Officers (AUCSO) in Scotland, says his ambition is to go much further. “We are delighted at our incredible success at the Security and Fire Excellence Awards as winners of the Security Project of the Year category. This joint award for Heriot-Watt University and our friends at CritcalArc is a testimony to the power of working in partnership for mutual benefit and delivery of excellence with a world-leading solution. We are committed to continuing development and enhancement of our partnership with CriticalArc.” Darren Chalmers-Stevens, CriticalArc, Managing Director, EMEA and APAC, noted: “I’m delighted that the forward-looking partnership between Heriot-Watt University and CriticalArc has been so clearly successful. This major award is further proof of how we work closely with all our customers and are leading the way in providing better protection and enabling more efficient, responsive and capable services.”
Round table discussion
The physical security industry is embracing the cloud in a big way. Cloud-based systems – which involve accessing a shared pool of information technology resources via the Internet – are much higher-profile in the video and access control markets, and large and small companies are getting on the cloud bandwagon. We asked this week's Expert Panel Roundtable: What factors are contributing to growth in cloud systems in the security market?
Enterprise customers provide a large, and very lucrative, business opportunity for the physical security market. These customers include big global companies with plenty of revenue to spend and employees and facilities to protect. As a group, enterprise customers also tend to be a demanding lot, requiring systems that are large, scalable, that can operate across a wide geographic area, and that provide top-notch system performance. Enterprise customers set the standards of performance for the entire market, and they challenge manufacturers to up their game. We asked this week’s Expert Panel Roundtable to reflect on the industry’s biggest customers: What are the security challenges of the enterprise market?
The new year presents new opportunities for the physical security marketplace. In many ways, 2018 will undoubtedly see further development of trends we saw in 2017. In fact, some of the trends determining the future of the physical security industry have been in place for many years. However, not every event in 2018 can be foreseen or easily predicted. To be sure, it is sometimes the surprises that keep life interesting! We asked this week Expert Panel Roundtable: What will be the security market’s biggest surprise in 2018?