Visitor management systems
Hanwha Techwin has introduced Wisenet Retail Insight 2.0, a business intelligence application which enables retailers to gain a greater understanding of customer behaviour and buying patterns. Wisenet Retail Insight 2.0 utilises people counting, heat mapping and queue management applications running on board selected Wisenet Q and Wisenet X fixed lens and fisheye cameras to display statistical analytics on a centralised dashboard, along with other practical information such as weather reports....
Hanwha Techwin has introduced a business intelligence application which enables retailers to gain a greater understanding of customer behaviour and buying patterns. Wisenet Retail Insight utilises people counting, heat mapping and queue management applications running on board selected Wisenet Q and Wisenet X fixed lens and fish-eye cameras to display statistical analytics on a centralised dashboard, along with other practical information such as weather reports. Accessed from anywhere on the n...
AMAG Technology, a G4S company, expands its security offering with Symmetry Business Intelligence, a robust analytics engine designed to provide critical information via data analysis. Organisations can use the data from their access control system to determine if an employee or contractor is displaying abnormal behaviour. AMAG Technology is a pioneer in unified security solutions that helps organisations mitigate risk, ensure compliance, and lower the overall cost of a security program. Risk...
The organiser of the renowned technology show Call and Contact Centre Expo (18-19th March 2020, ExCel, London), has been closely monitoring updates on the spread of the COVID-19 Coronavirus. The global impact of this situation, not least upon international travel and resulting restrictions imposed by many organisations, means that after discussions with all parties the organisers of the event have taken the decision to postpone the Call and Contact Centre Expo 2020. Delivering high quality even...
Symmetry Business Intelligence analyses how a person’s access activity is tracked and patterns established based on a risk score methodology. Anomalous behaviour may raise a person’s score, and high-risk identities are flagged in a dashboard. Identify the employees Dashboards within Symmetry Business Intelligence provide the security team with an at-a-glance look at identities with the highest risk scores. Scores are generated based on the reader location, time of day and a user&rs...
St Albans based Sandringham School has recently spent nearly £8m in new build and renovation of existing accommodation to create a world class learning campus. As an outstanding rated school, its aim is to become a world class educational facility where students receive the best possible education. Amthal partners Sandringham school to maintain its high profile intruder alarm systems and secure the entire campus site. Former pupil Luke Allam, is now responsible for his old school to carry...
Following the escalation of the COVID-19 outbreak in Europe, Nineteen Group have taken the decision to reschedule The Security Event, The Fire Safety Event, The Health and Safety Event and The Facilities Event to 22-23 September 2020. The company stated: “The decision has been taken in consideration of the recent spread of the virus, as well as the impact of current and likely future travel restrictions. Whilst government guidance has not restricted mass gatherings, we feel we need to uphold a duty-of-care to our community and have listened to our customers.” Record-breaking pre-registration “All four events are twice the size of last year, have exceeded their targets and even in the last weeks are enjoying record-breaking pre-registration, but we feel this new date will be safer and gives the market time to deal with these unprecedented circumstances. The NEC has worked hard to provide a slot in September to give the market clarity and provide an even larger visitor base to do business with.” Stand bookings and visitor registrations will be transferred to the new dates" “The location of the NEC provides the best location to create a truly national event for the security, fire, health and safety and facilities markets. Stand bookings and visitor registrations will be transferred to the new dates and our team began personally calling each customer on Monday to help them through this process. The new dateline also creates the opportunity to co-locate the existing series with one of Nineteen Group’s other event - The Emergency Services Show.” Creating unprecedented business opportunities The following events will co-locate: The Emergency Services Show The Fire Safety Event The Security Event The Health & Safety Event The Facilities Event Peter Jones, CEO of Nineteen Group said; "We have listened to the concerns of our customers regarding the escalation of Covid-19. Standing in their shoes, what is clear is we need to stand united with our community, and in a safe and responsible way, tackle the challenges that this virus brings.” “We’ve held off sending out a blanket communication until today to allow our team to personally call each exhibitor. Feedback from the industry has been extremely positive. We would like to thank all our exhibitors, stakeholders and visitors for their continued support. We are committed to creating unprecedented business opportunities for the markets we serve.” Another UK-based tradeshow IFSEC International has also been postponed to September due to fears about the coronavirus.
Aiphone, the international manufacturer of intercom and security communication products, introduced its IXG Series IP-based video intercom, a comprehensive solution providing multi-tenant and mixed-use building managers with reliable network communication and entry security along with the convenience of a tenant mobile app. The IXG Series integrates multiple security layers to meet property managers’ needs for a single facility or an entire portfolio of mixed-use properties. The cloud-based IXG Series Mobile App enables tenants to screen visitors and unlock entries using their smartphones from virtually anywhere in the world. The app may be used with or without an individual interior station. Building managers may select to have tenants screen visitors or have all entry requests go directly to a guard station before being transferred to the appropriate suite or apartment. Elevator control adaptor The IXG Series further enhances security with an available elevator control adaptor to ensure visitors access only the floor on which the tenant works or resides. All entrance, tenant and guard stations include touchscreen displays “The IXG Series combines all the feature-rich benefits of an IP-based intercom with the versatility of a multi-tenant solution,” said Brad Kamcheff, Aiphone marketing manager. “With its virtually unlimited station capacity, the IXG Series provides configurations to meet the specific needs of mixed-use property managers and their tenants.” Benefits of IXG Series video intercom All entrance, tenant and guard stations include touchscreen displays and enable onboard event recording with a microSD card. Other features and benefits of the IXG Series video intercom include: Illuminated touchscreen entrance panel for interface and video display Available later in 2020, a physical video guard station Video conferencing between guard stations Confidence that the system is functioning as intended with scheduled or manual health checks of all stations, components and network connections Ease of installation. All stations are Power over Ethernet using standard structured cable (Cat-5/Cat-6) Compatible with future IX Series The IXG Series may be combined with Aiphone’s IX Series 2 peer-to-peer video intercom system with its many door, master and sub stations, adapters and modular emergency towers and wall boxes, to create broader, more powerful solutions for large and enterprise-level applications. The IXG Series is compatible with legacy and future IX Series and IX Series 2 products. Throughout 2020, Aiphone will be celebrating its 50th anniversary in North America by thanking customers, dealers, integrators and employees for providing the opportunity to develop and improve better security and communication solutions.
From buildings to vehicle fleets and enterprise networks to perimeter gates, having access control to let the right people in—while keeping everyone else out—is a security necessity. ELATEC, a global specialist in radio frequency identification (RFID) readers enabling user authentication for these and other access control applications, will introduce its latest new product the TWN4 Palon Compact Panel Reader at the ISC West Conference and Exhibition, to be held March 17-20, 2020 in Las Vegas, Nevada. Physical access control applications The Palon is a powerful, multi-function reader optimised for physical access control applications. Unlike traditional RFID readers, Palon’s unique capabilities include: Flexible architecture and a robust, open API to support custom applications and unique functionality Supports encryption for security applications Quick and easy updating to support emerging market requirements, and done so either remotely or via a contactless configuration card Reads and writes all major transponder technologies globally—60+, including HID Global, LEGIC and NXP, and NFC and BLE mobile device technologies for use with smartphones. Highly customisable panel mount Palon’s compact OEM PCB module is designed for integration into third-party products and devices. And its attractive, highly customisable panel mount is ideal for use in PAC panels, elevators, parking systems, EV chargers, kiosks and more. To see Palon and ELATEC’s suite of offerings, visit ELATEC booth #23006. Visitors can also see Palon in the new product showcase at ISC West.
As security requirements expand to smaller buildings and lobbies, architects and specifiers are looking for compact optical turnstiles that provide a high level of security in the limited space available. With this problem in mind, Alvarado has introduced its most compact barrier optical turnstile to date, the SU4500. Designed for high-end facilities where space is at a premium, the new SU4500 has a compact 38” cabinet length but doesn’t compromise on security, throughput performance or looks. University recreation centres The unobtrusive modern design does not impede or obstruct the line of sight, and the shallow depth of the lane ensures that it will fit in even the ‘coziest’ of spaces. Typical installation sites for the SU4500 include corporate lobbies and elevator banks, university recreation centres, government facilities and hospitals. Because aesthetics is such an important factor in modern construction, the SU4500 includes architecturally inspired features and liberal use of crystal-clear materials. The SU4500 can be further enhanced through an optional lighting package that allows users to illuminate the side panels (and the top and end lights, if desired) in any RGB colour and create unique transition effects. The result is a modern look that complements any environment. Visitor management system Integration is quick and easy, as the SU4500 integrates with virtually any existing access control or visitor management system. Dedicated inputs for fire or life safety systems are provided and outputs are available to turn on cameras, lock interior doors and provide remote notification of alarm events. The SU4500 can accept various credential readers, including RFID and emerging technologies such as biometrics and elevator dispatch. The result is a secured access solution that not only looks amazing but provides superior access control and visitor management.
So often, one’s focus in security and access control zeroes in on the hardware. Its latest functionality or compatibility with emerging technologies grabs the headlines. Yet it is the access control software which knits a system together — and the signs are, this is finally getting the attention it deserves in security procurement. Supported integrations “Today, access control software is more accessible to a wider variety of actors,” writes Bryan Montany, a research analyst at IHS Technology, “providing end-users with broader and more comprehensive data relating to patterns in building occupancy.” “Software has also supported integrations with other security systems, enabling security managers to respond in real time to emerging incidents and potential security breaches.” Software solutions In other words, one can escape the limiting functionality of outmoded access management with a new generation of software solutions. They can fix everyday access irritants and below are seven. Freedom from the access management terminal Multi-seat management should be a given. One’s intuitive, customised dashboard could have a personalised login screen configuration for every administrator. Software should offer flexible management options, including secure system administration from anywhere and multi-timezone capability options. An access management “terminal” should be tied to the person — not the other way around. Maximum flexibility, whatever the legacy system Access control software puts in the hard yards when it bends the existing system or setup to new needs. It can integrate across several databases, making workflows easier and less error prone. One may even wish to manage any existing mechanical locks from the same interface as the electronic or electromechanical locks. The right access control software handles that for the person. Tailored access for every site user and visitor Streamlining access rights management for staff, contractors and visitors can boost business efficiency. The access control software should filter access to specific locks according to the precise security needs of the site and users. For any system, one should be able to create individual schedules for key-holders, doors or audit trails. In a few clicks one can require users to revalidate keys regularly, making it safer to issue a contractor with time-limited access. Smarter, more effective building management Smart buildings need intelligent software. Is it known who uses which doors at the site, and when? Is one planning an office expansion and weighing up appropriate security for each type of room use? A properly configured software control panel should accurately track user movement around the site. It feeds back the data needed to make better business decisions. Saving security budgets with a Software as a Service (SaaS) option Ideally, one would want to spend the security budget on actually securing people and assets. In the real world, IT costs and contingency budgeting eat up much of it. When one runs access management software with a reliable SaaS provider, security infrastructure budgeting becomes more predictable. The data enjoys complete redundancy and is therefore more secure. And the company’s software is always, automatically up to date — critical for cyber security resilience. Mobile solutions for the modern mobile workforce Are mobile workers and contractors returning to base — or the nearest credential updater — to redefine or revalidate their access rights? Access control software can (and should) be mobile. So, instead of updaters, workers update credentials on the go, wherever they are, via an app and its encrypted Bluetooth connection. All business process software in one place Multiple systems create double or triple the work. Duplicating data entry increases the chance of errors. With access control powered by the CLIQ Web Manager, for example, one can integrate powerful access management features with the existing business process software. One hub for everything. Thanks to the CLIQ Web Manager’s open architecture, one can build a single interface to control all “live” workflows. Manage HR, support ticketing, financial reporting and more, alongside daily access control tasks like validating and revalidating credentials, cancelling lost keys and ordering automated audit trails for locks or users.
Vanderbilt is pleased to announce a new partnership with Dutch-based company, Logitime International. Logitime provides a complete and integrated solution for access control, time and attendance, and shop floor data collection. The Vanderbilt partnership centers around the integration of Vanderbilt’s VR40 OSDP Readers with Logitime’s Time and Attendance (T&A), Access Control, and Shop Floor Data Collection software solution. Logitime’s T&A software Logitime solutions' primary function is to deliver a fully customisable and interactive access control product to their customers. As such, Vanderbilt’s VR40 Readers, which are supported by OSDP, fit perfectly into this customer-first model. Using Logitime as a solution, the company in question was able to customise their access control Logitime’s T&A software is designed to be a fully integrated program. This enables Logitime to provide a tailored solution for each unique customer. An applied example of this is how Logitime’s software solved a business’ office car park problems. The car park was located near a commercial shopping center. Often employees would use the car park on their time off to go shopping. This led to employees who were scheduled to work, not being able to find parking due to the limited places available in the parking lot. Vanderbilt’s VR40 Readers Using Logitime as a solution, the company in question was able to customise their access control. Access to the parking lot was granted using the T&A work schedules instead of fixed access profiles. An incidental change of shift, an irregular shift pattern, or planned absences like holidays had a direct effect on the access control rights. Vanderbilt’s VR40 Readers fit into this mix by complementing Logitime’s goal of being interactive and customisable. This is because the VR40 Readers come with a display screen that allows Logitime to integrate and customise the messaging being displayed to their intended audiences on a customer-by-customer basis. Suitable for highly technological environments Speaking on the integration, Alexandre Prinsen, Senior Consultant at Logitime, explains: “At Logitime, our interactive technology is a crucial component for us. Therefore, being able to work with Vanderbilt’s VR40 OSDP Readers and customise our messaging in their display screens is, of course, an excellent match for us. Using the VR40 Readers, Logitime’s software can deny access to un-credentialed users “With our software solutions, we’re always thinking about solutions, and we want to be focused on being a customer-first company. You can calculate anything in our software and the VR40 Readers are a great gateway to communicate these customizable messages to the end user within one-tenth of a second. “The Vanderbilt VR Readers are very suitable for highly technological environments that need or want the feedback within their access control systems. We can even use them as T&A readers,” Prinsen concludes. High-risk security zone For example, take a high-risk security zone. If using the VR40 Readers, Logitime’s software can deny access to un-credentialed users and explain to them the reason why through the VR40 display screen with messages such as, “High-security zone – safety training needs renewal,” or “Credential needs to be validated - not allowed into high-risk area.” This is just one example of the endless applications possible. Multiple access control functionalities require interactive feedback such as: “Maximum pin code attempts,” “Anti-pass back,” “Security guards random search required,” “Maximum amount of people allowed in the area,” “Remote access granted,” etc.VR40 readers have three indicator LEDs and a multi-tone buzzer for audio verification" OLED display to simplify installation Commenting on the partnership from Vanderbilt was Nick Pegtol, Country Manager for Benelux at the company. “As well as being attractive and robust, Vanderbilt's VR40 OSDP Readers introduce dynamic features and an OLED display to simplify installation and in-service functionality. “Our VR40 readers have three indicator LEDs and a multi-tone buzzer for audio verification. A multi-colour light frame enforces access status information. This can be configured to follow the indicator LEDs or any number of different options. Display brilliance is set automatically by an inbuilt light sensor. “Aesthetics aside, one of the key features of our VR40 Readers is the inclusion of the highly secure OSDP (Open Supervised Device Protocol) to help combat people hacking communications. OSDP ensures that sniffing devices cannot be installed behind the reader or along the communications path, which we also believe strongly aligns with Logitime’s goal of producing customer-orientated solutions,” Pegtol summarises.
Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasise to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government centre or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organisation can move their line of defence away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalise their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organisation, because the previously under-utilised data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organisations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognise patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviours of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimising city management and infrastructure. When video data is aggregated over time, it can be visualised into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous behaviour. A city could, for instance, analyse the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behaviour, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services. Analysing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimised based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimisation. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimisation – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organisations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customise the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-time access control security updates Furthermore, once healthcare facilities are able to digitise all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analogue to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change – is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorised staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardised technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more. Missed the rest our healthcare mini series? Read part one here and part two here.
When violence or a life-threatening incident occurs, hospitals and other healthcare institutions are often in the crosshairs. Hospitals increasingly face a reality of workplace violence, attacks on patients, and threats to doctors and other support staff. And even if violence happens outside a hospital – such as an active shooter at a public place – the local hospital must be prepared to respond to an influx of injured victims. When conflicts arise inside a hospital, there is an urgent need to lock the facility down quickly. Security professionals and their teams need access control options that allow lockdowns to occur at the touch of a button. Lockdown capabilities are an important aspect of safety and security for hospitals, doctor’s offices and medical facilities The need for mass notification is also growing in the healthcare environment Fire alarm public address system The need for mass notification – another aspect of responding in an emergency – is also growing in the healthcare environment. Various systems can communicate through the fire alarm public address (PA) system to notify people in an emergency, or, alternately, to use email notification, text messaging, pagers, smart phones and/or personal computers (PCs). In lockdown situations, access control systems provide an emergency button with various triggers in the system – a hospital can lockdown specific units or the entire facility. Data capture form to appear here! Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products, points out that the safety of hospital staff, particularly nurses, cannot be overlooked. In the emergency room, 55 percent of nurses are assaulted in some way each year, which is a high percentage. The safety of nurses and all hospital staff deserves more attention. Duress/emergency notification technology Stankevich says one solution is to use duress/emergency notification technology: staff can carry and wear a ‘panic button” or have a two-key combination on their computer as an alarm trigger. When the staff member hits the panic button, a direct message can be sent to security, alerting security staff about the event and requiring a response. There has been an increase in demand for the safety and security of patients, staff and visitors at healthcare institutions, as evidenced by the recent CMS (Centers for Medicare and Medicaid Services) Emergency Preparedness Rule. As of Nov. 17, 2017, healthcare institutions that participate in Medicare or Medicaid must demonstrate compliance with the rule. Emergency preparedness systems A major challenge in compliance to this rule is balancing patient safety with comfort At its core, the rule seeks to establish national emergency preparedness requirements to ensure adequate planning for both natural and man-made disasters, and coordination with federal, state, tribal, regional and local emergency preparedness systems. A major challenge in compliance to this rule is balancing patient safety with comfort. Institutions should consider two-way communication that enables leadership to disseminate targeted messages quickly and efficiently, while arming all employees with a tool that can alert the appropriate staff should an incident occur. Solutions like this enable swift communication of issues without disturbing patients and visitors unless necessary. Effective response to emergencies “Fortunately, hospitals and their security departments are generally well equipped to respond to most emergency situations”, said John M. White, president/CEO of Protection Management, a consultant who works with hospitals to address their security needs. During the Ebola scare in 2014, however, hospitals had to re-examine their plans to ensure they were prepared to meet the challenges specific to rare and deadly disease. “Hospitals are prepared for most things, but Ebola seemed to have caught the whole world off guard, so people responded in different ways,” says White, who previously was security director of two multi-campus medical facilities before becoming a consultant. Hospital security Hospitals made adjustments to their emergency programs to determine how best to handle Ebola patients" He adds, “Hospitals made adjustments to their emergency programs to determine how best to handle Ebola patients and to protect other patients and staff. It was a new threat that healthcare organisations had not specifically addressed.” A particular concern was the possibility of an infected person walking into an emergency room and infecting other people and/or requiring facility decontamination. One role the hospital security department plays in such an emergency is to control access to the facility and to control visitors’ movements once they are inside the facility, says White. If the Ebola scare had progressed to the point that a hospital would need to screen patients, security would be positioned at the front entrance to help with that screening and, if necessary, to direct patients to a specific area for quarantine. Protective equipment Security might also need to wear protective equipment to handle a patient who is resistant to treatment, for example. There are often interactions between security personnel and the general public, a scenario that becomes more complicated if Ebola or a similar infection is likely. In general, security would be tasked with maintaining order and keeping people where they need to be, freeing up the medical professionals to do their jobs more efficiently, says White. To prepare for the impact of the Ebola scare, hospitals addressed various training and equipment needs and adjusted their disaster/emergency response plans. Read parts two and three of our heathcare mini series here and here.
All schools and universities need to address three different levels of security when considering access control. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. Here, incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Data capture form to appear here! Facilitating visitor entry Electric strikes are able to control access via keypads, cards and proximity readers Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. More and more schools are installing visitor management systems to control who can and cannot get into the building. Access control solutions Finally, the third level – and the most vulnerable – refers to the core of the school that both students and staff occupy. These are internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. The access control system is linked to all doors within the school building A number of different access control solutions are beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralised systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralised systems, the access control system is linked to all doors within the school building and locked at the touch of a button. Prevent unauthorised persons Mechanical solutions, which include a cylinder lock and key, are also suitable for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorised persons from entering. At one university in the United States, a smart RFID wire-free access control solution has been installed At one university in the United States, a smart RFID wire-free access control solution has been installed. The SALTO Virtual Network (SVN) wire-free system pushes and pulls data from the university’s ‘hot spot’ entry points to all their offline locks. By choosing a wire-free solution, the university only had to run wires to their exterior doors. The interior doors do not require wiring as these locks are stand-alone wire-free locks. Student accommodation block Securing access to student accommodates is another concern among colleges. One university in the United Kingdom wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. They chose Vanderbilt’s ACT365, which keeps audit trails by monitoring and recording fob activity. When another English university sought electronic locks for its newest student accommodation block, it turned to Aperio wireless locking technology from ASSA ABLOY. They used the wireless locks to extend the Gallagher Command Centre access control system to a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates. Aperio wireless locks are battery-powered and use less energy than wired magnetic security locks.
Oman Airports manages and operates all civil airports in the Sultanate of Oman. As a result of the growing aviation sector in the Middle East, Salalah, Duqm and Muscat International airports were all recently redeveloped with new state-of-the-art terminal facilities and technologies. Access control solution To protect Oman Airport’s growing number of passengers and new hi-tech terminal buildings, Oman Airports required an advanced access control solution that not only incorporated the latest advances in technology but also had proven resilience within the aviation industry. With 30 years’ experience of securing airports around the world, the CEM Systems’ AC2000 Airport security management system was the ideal match. As the largest airport in Oman, Muscat International’s upgrade was a landmark $1.8 billion expansion project. Phase one involved the construction of a new state-of-the-art 580,000 sqm Terminal 1 building, which was officially inaugurated for operations in March 2018. CEM intelligent card readers additionally feature a large internal database for offline card validation" Airport edition access control system “Oman Airports required a proven, fully integrated security solution to secure Muscat Airport’s new hi-tech Terminal 1 building, as well as a number of its external peripheral buildings. At the same time we were also awarded the contract to secure the new Salalah and Duqm Airports in Oman. “This allowed all three airports to use the CEM Systems’ AC2000 Airport Edition access control system and share a commonality of security infrastructure for operational excellence. We congratulate Oman Airports in their achievement and are delighted to be part of such an important leading infrastructure project for the development of Oman.” said Philip Verner Regional Sales Director, Security Products, Johnson Controls. Intelligent IP card readers CEM Systems’ range of intelligent IP card readers with integrated controllers (S610e, S700 readers) were installed throughout Oman Airports to provide the highest possible level of on-board smart card technology. CEM intelligent card readers additionally feature a large internal database for offline card validation and can store up to 200,000 cardholder records and 50,000 transactions offline. This ensures zero system downtime, prevents any loss of transaction data and delivers the highest possible level of system reliability within airports. Over 3,000 CEM IP card readers were installed throughout Muscat Airport’s new Terminal 1 to protect airside and landside locations, including 45 arrival and departure gates, 29 jet-bridges and 82 immigration counters. Emerald touchscreen terminals CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport A large number of outlying annex buildings (spread out over 30,000 m2) were also secured with CEM intelligent card readers. These included a new 97m high Air Traffic Control (ATC) tower, aircraft hangars, cargo and crew facility buildings and the new pivotal headquarters building for the Public Authority for Civil Aviation (PACA). CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport for heightened security. Emerald is a combined access control card reader and controller featuring fully integrated Voice over IP (VoIP) intercom, onboard Power over Ethernet technology and a range of smart airport applications and operational modes, all in one single, powerful terminal. Integrated biometric and access control solution For areas of heightened security, over 1,300 CEM fingerprint card readers (S610f & emerald fingerprint terminals) have also been installed throughout all three Oman airports. As an all-in-one advanced IP card reader, controller and integrated biometric solution combined, CEM fingerprint readers uniquely provides three layers of security (card, PIN and biometric verification) via one hardware device and one integrated software enrolment process. This eradicates the need for a separate biometric enrolment solution, provides a quick and accurate biometric read time and ultimately creates less biometric verification errors at the door/gate. Intelligent IP readers critically provide Oman Airports with aviation specific door modes Gate room management CEM Systems’ intelligent IP readers also go beyond security by helping airport operations. Intelligent readers are used to enable air-bridge monitoring, provide check-in-desk enabling, control baggage belts and assist with airport passenger flow and gate room management. Intelligent IP readers critically provide Oman Airports with aviation specific door modes such as ‘Passenger mode’ which enables the efficient management of gate rooms for departing and arriving passengers. Passenger mode controls the open times of single or interlocking doors, ensuring Gate Room doors are opened or closed depending on the configuration set for a specific flight. The user-friendly LCD screen on CEM card readers effectively acts as a smart information point for ID staff and flight agents and allows staff to easily manage the Gate Arrivals process on the ground. S3040 portable hand-held readers Oman Airports now utilise portable card readers to enable random ID checks on personnelCEM Systems’ S3040 portable hand-held readers uniquely protected Muscat International Airport during its initial construction phase in December 2014. Portable readers enabled ID card validation at temporary airport site entrances and gates, which at the time of construction had no power or comms. Oman Airports now utilise portable card readers to enable random ID checks on personnel throughout all three airports. Designed specifically for airports, CEM Systems’ AC2000 Airport security management system provides powerful aviation-specific access control throughout airside and landside areas. Using a range of powerful AC2000 Airport software applications, Oman Airports benefit from sophisticated ID badging, airport visitor management and high levels of airport systems integration. Open architecture integration tools CEM Systems’ open architecture integration tools successfully enabled the AC2000 access control system to be seamlessly linked with other airport security systems including video, perimeter detection and Oman Airport’s central ‘Airport Operating System’ for the resolution of maintenance faults. This ensures that system maintenance faults and alarms are dealt with promptly, efficiently and with full accountability. Oman Airports use the CEM Systems’ AC2000 VIPPS application to manage airport pass applications and biometrics To provide the highest possible level of smart card security to over 30,000 authorised card holders, all three Oman Airports utilise highly secure CEM DESFire smart card technology with multiple layers of encryption. Oman Airports use the CEM Systems’ AC2000 VIPPS (Visual Imaging Pass Production) application to successfully manage airport pass applications and biometrics. AC2000 Visitors application The AC2000 Visitors application also provides a powerful tool for Oman Airports to monitor and control ID card access for visitors and temporary airport staff. Information such as ‘name of airport sponsor’ can be recorded and once visits have been completed, cards can then be recycled, creating efficiency savings within the airport ID centre. Moving forward, CEM Systems will continue to work together in partnership with Oman Airports and their chosen system integrators as all three airports move into their next development phases. It is understood that airport security needs and legislation requirements change over time and thus CEM Systems will remain flexible to help meet their evolving project needs.
La Cité, Ontario’s largest French-language college, recently upgraded parking lot security on its main Ottawa campus with the installation of 15 IX Series 2 video intercom assistance (or emergency) towers from Aiphone, the international manufacturer of intercom and security communication products. With the press of a button, the towers enable students, staff, and visitors to directly communicate with the campus security staff. The towers’ embedded megapixel cameras provide security officers with live video to more accurately assess and respond to a situation. The Aiphone towers are topped with bright blue lights making them easy to spot at night. They are always on and officers immediately know the location of any calls for assistance. The IX Series 2 intercoms and towers replaced units that could no longer be repaired, and that downtime could potentially endanger students or staff, said Rock Levesque, Project Manager for Ottawa-based project integrator, ComNet Networks and Security Inc. Outdoor mass notification system ComNet created an outdoor mass notification system by adding amplified horns to each Aiphone tower" “Pressing the old units’ call buttons initiated a siren that made it virtually impossible for students to hear instructions from the security staff,” he said. “Campus administrators place a very high priority on the safety of their students and staff, so the decision was made to upgrade the entire system.” To replace the sirens, ComNet created an outdoor mass notification system by adding amplified horns to each Aiphone tower. The IX Series 2 towers include embedded megapixel cameras providing sharp closeup video. Levesque said the towers’ optional CCTV arms will enable the campus to add cameras for wider parking lot views. Emergency assistance system The three-module towers feature built-in mounting hardware for power supplies or accessories and rear access panels to easily pull wire from top to bottom. The towers also feature built-in UL-Listed electrical boxes to satisfy local electrical codes. Upgrades to the emergency assistance system on the La Cite Ottawa campus will set minds at ease and help protect the thousands of students and staff who call this campus home. La Cité, opened in 1995, offers its 5,200 students 140 postsecondary programmes with degrees ranging from architecture to security management. The college has its main Ottawa campus, a satellite campus in Hawkesbury, a site dedicated to constructions trades in Orleans, and a business office with classrooms in Toronto.
The campus site near Aix-en-Provence is diverse, with offices, event spaces, kitchens and two accommodation blocks totalling 170 units. The Camp must remain open around the clock, all week, while maintaining security for staff and visitors. Aperio provided locking devices tailored to every door type — interior and exterior. So far, The Camp has integrated 221 Aperio Wireless Escutcheons, 42 Aperio Wireless Cylinders and 10 Aperio Wireless Handles within a TIL Technologies security system. Integrated online with the central system and controlled from the same interface, these Aperio devices effortlessly handle daily staff traffic of around 250 people. Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks. Up to 2,000 external visitors arrive on-site when The Camp stages an event — and each must also have credentials issued and access filtered through the site. Aperio makes it straightforward to enable visitor access. Real-time and future-proofed “Many credentials get lost and Aperio enables us to handle this efficiently,” says Benjamin Ciotto, Head of Information Technology at The Camp. Online mode is very important because [access] rights are very often updated for the constantly shifting campus population" A few clicks are all it takes to cancel a lost key-card and issue a replacement. Security staff at The Camp ensures only authorised users to enter offices where expensive video projectors and screens are stored. Their TIL integration enables real-time management of the whole site, with specific profiles created to segment individuals who need fine-grained access to specific areas. “Online mode is very important because [access] rights are very often updated for the constantly shifting campus population,” explains Benjamin Ciotto. “We can also program access to defined time slots, which is essential when we welcome 200 people for an all-day meeting, for example.” Environmental Product Declarations Aperio technology also met The Camp’s need for an aesthetically pleasing, wireless solution. They did not want to compromise their interior or exterior design. The Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos. Because Aperio devices are wireless and battery powered, they are much more energy efficient than traditional wired locking systems, which require an “always-on” mains connection. Multiple Aperio devices have independently assessed Environmental Product Declarations (EPDs). These detail the footprint of each device through its full life-cycle, from production to disposal. “Aperio is a real comfort of use,” Benjamin Ciotto concludes. “And we handle the easy maintenance for ourselves.”
Danish Superliga Football Club Brøndby IF has enhanced fan safety by using Panasonic security solutions to prevent banned football hooligans from entering the stadium, whilst maintaining visitor privacy and complying with European Union General Data Protection Regulations (GDPR). Installing Panasonic’s FacePRO facial recognition system at the entrances to the stadium has helped to more effectively identify those on the banned list. The club had been aware that family attendance had fallen at some of the more high-profile games, such as the local derby with F.C. Copenhagen, due to concerns over hooliganism, illegal use of flares and safety. Family-friendly stadium With an average attendance of 14,000 people per game, and up to 100 registered persons on the stadium blacklist for causing trouble, the football club wanted to find a way to make genuine fans feel even safer at the family-friendly stadium by preventing any problems before they could occur. Up until this point, lists of banned people were distributed to security staff at the entrance gates. They would manually check each person coming into the stadium but the process was time consuming and not always effective. With the use of Panasonic’s security solution, blacklisted offenders can now be automatically identified in the crowd before they attempt to enter the stadium. System operators in the surveillance room double check matches made by the system before sending notification to the stewards at the gates to prevent them from entering. Panasonic FacePro solution Brøndby IF sought approval on its approach to GDPR compliance from the Danish Data Protection Agency The automated procedure at the stadium entrance also decreases congestion at the gates, so genuine fans can get into the stadium faster. As well as improving security outside, the system allows staff more time to focus their attention on creating a safe and entertaining environment for those inside the stadium. Another issue important to address in the implementation was compliance with European Union GDPR. The Panasonic FacePro solution is very flexible and can be configured to delete or store data as required. To meet Brøndby IF’s requirements, data from the camera is encrypted and the data and images of people not on the blacklist are never stored. In addition, the details of banned individuals are encrypted and only stored on a server blocked from the Internet and all other external systems. Brøndby IF sought permission and approval on its approach to GDPR compliance from the Danish Data Protection Agency. Facial recognition system Mickel Lauritsen, Head of Security at Brøndby IF, said: “We can see that we have decreased the amount of flares being used within the stadium during our matches. It has been a success and it’s an absolutely vital tool in order to maintain safety and security.” Gerard Figols, Head of the European security business at Panasonic, commented: “Panasonic’s facial recognition system contributes to a safer stadium environment by alleviating security pressure on the ground, while ensuring that all data is protected from unauthorised external access." "The accuracy and processing capacity of Panasonic FacePRO means that it is ideal for football, and other sporting stadiums around the world, as well as many other venues where security and high visitor numbers are a factor. Besides the pure security factor, our facial recognition system can also help to enhance the customer experience by providing quicker, more streamlined access or tailored services.”
Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-metre multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.
BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analogue video intercom system of BI-City Tokyo. Analogue intercom system The original analogue intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analogue intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualised and integrated in the Dahua DSS platform for centralised management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronise the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or travelling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognise moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the number plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognised. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing colour details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labour costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analogue system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.
Round table discussion
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
Video analytics are undergoing a fundamental change in the market as machine learning enhances their accuracy while expanding their capabilities. But what are those expanded capabilities and how are they impacting the operation of security and video systems? We asked this week’s Expert Panel Roundtable: What new video analytics are having an impact in the market and how?
Fire and security systems are two elements of the same mission: To keep buildings and their occupants safe. However, the two systems often operate independently and may not be integrated. Should there be more integration and what are the pitfalls? We asked this week’s Expert Panel Roundtable: What are the challenges and opportunities of integrating security and fire systems?
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Genetec to host its first virtual tradeshow Connect’DX 2020 to connect with physical security professionals