Security training - Round table discussions

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roun...

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked th...

Deployed across a wide range of devices, the Internet of Things (IoT) collects data to help business owners make decisions on a macro scale as well as at a granular level. The IoT is a network of physical devices embedded with sensors, software, and network connectivity that allows them to collect and share data. We called on this week's Expert Panel Roundtable to comment on the intersection of the IoT and physical security. We asked: How is the Internet of Things (IoT) increasing the effectiven...

Analogue video cameras are still used in a variety of applications, primarily because yesterday’s robust and flexible technology is still functioning today, although it has been years, or even decades, since the initial installation. In many cases, this past generation of security cameras is still reliable and effective.  Embracing an installed base of analogue cameras is often the most cost-effective approach when updating or expanding a surveillance system. But what about the futur...

Time flies in the busy world of security, so it’s no surprise that the midpoint of 2023 comes before know it. Let’s pause after the first half of the year to look ahead at what can expect during the second half (Hint: It’s all about AI). We asked this week’s Expert Panel Roundtable: What will likely be the most important technology development in the security marketplace in the second half of 2023?

As the first line of defence against unauthorised access to business premises, perimeter security can alert an enterprise of potential security threats while delaying or preventing any loss or damage due to criminal acts. Combining hardware and software, perimeter security addresses the outermost ring of a facility’s concentric circles of protection. Obviously, any threat addressed at the outermost edge of defence does not become a more immediate and urgent threat closer to a facility. We...

A sad irony in the physical security industry has been the lax attention paid historically to the cybersecurity elements of our industry’s systems. However, the picture has improved starkly in recent years as manufacturers have stepped up to meet the cybersecurity challenges and awareness of the issue has become much higher. We asked this week’s Expert Panel Roundtable: What's new in cybersecurity for physical security systems?

Integrators and installers are on the front line of creating most security systems. They are also usually the first point of contact if there is a problem with the system. In general practice, many end users deal with integrators and seldom if ever speak to the manufacturer. Should it be that way? We asked this week’s Expert Panel Roundtable: Why does a manufacturer need a direct relationship with an end user?

Every security system is unique, of course. Specific to each installation are the problems the customer and the integrator may experience along their journey. However, given the installation of hundreds of physical security systems, there are commonalities that occur. We asked this week’s Expert Panel Roundtable: What are the major pain points when installing a physical security system?

Like any year, 2022 was full of surprises for the physical security industry. Adapting to supply chain shortages, lightning-fast technology development, and changing occupancy patterns in a shifting labor market were just a few of the factors that kept security professionals guessing in 2022. Wonder what the new year will hold? We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead (2023)?

Generally speaking, security becomes a topic of conversation among the general public only after something bad has happened. The context in these situations is: What went wrong? Largely absent from awareness by the public at large is how often things go right; that is, how often security systems work as intended to avoid expensive or even deadly consequences. We asked this week’s Expert Panel Roundtable: How can the industry communicate the value of security to the public?

It’s safe to say there has been more change in the workplace in the last two years than ever before. Driven by the pandemic, technology has both allowed greater flexibility for employees and enabled continuing prosperity for many companies that otherwise would have had to cease operation. But have security protocols and practices done enough to enable companies to keep pace with the changes? We asked this week’s Expert Panel Roundtable: Have security protocols and practices kept up w...

Arriving at ISC West 2022, it seemed almost as if the last three years hadn't happened. The vibe and the energy seemed just as heightened as in 2019, and it was almost as if the show had somehow gained momentum during the pandemic downtime. For additional insights, we asked this week’s Expert Panel Roundtable: How was ISC West? What surprised you the most?

Traditionally, security has been seen as a cost centre rather than as a profit centre or a source of revenue in an organisation. Therefore, end-user security managers have struggled to cost-justify their purchases of security systems: How can you assign value to preventing a catastrophic loss unless or until such a loss happens (which you’re trying to avoid!). Even so, security’s return on investment (ROI) picture is changing, with expanded system capabilities and technologies that p...

Here’s a news flash: 2022 will be a pivotal year for the security industry. As we enter the new year, continuing change is a safe prediction for any fast-moving, technology-driven marketplace. Recent history confirms the ability of the security industry to shift and adapt to changing conditions and to provide an ever-expanding menu of technology solutions to make the world a safer place. Given that the new year will bring change, what will that change encompass? More to the point, what sho...

The COVID-19 pandemic has complicated the task of securing hospitals and healthcare facilities by adding new concerns about disease transmission to the long list of other threats healthcare security professionals face. Hospital security must also crack the code to both allow open public access to healthcare facilities while keeping out violence and other security threats. We asked this week’s Expert Panel Roundtable: What are the security challenges of the healthcare industry?   

Cost is a reality to be managed. No matter how powerful or desirable a technology may be to a customer, the sale often comes down to the basic question: Can I afford it? And affordability extends not just to the purchase price, but to the cost of technology over its lifespan. In addition to advances in technology capabilities, the security industry has also achieved inroads to make its offerings more worth the cost. We asked this week’s Expert Panel Roundtable: What is the physical securi...

In-person training sessions were mostly canceled during the worst of the COVID-19 pandemic. However, the need for training continued, and in some cases increased, as the security industry sought to adapt to the changing business climate of a global emergency. So how well did we as an industry adjust? We asked this week’s Expert Panel Roundtable: How has security industry training changed in the last year?

During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?

When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which securi...

It has been two years or so since the last ISC West trade show, the biggest security show in the U.S. market. The coronavirus pandemic has caused a year’s worth of trade show cancellations, and the trend will continue for a while longer. The absence of trade shows has been transformative for the security marketplace, among others, as companies implemented a variety of alternative approaches, with mixed results. We asked this week’s Expert Panel Roundtable: What impact has the cancel...

Internet-based training has long provided a less-expensive alternative to in-person classroom time. There are even universities that provide most or all of their instruction online. However, the COVID-19 pandemic has expanded acceptance even more and increased usage of internet-based meeting and learning tools. We asked this week’s Expert Panel Roundtable: How can remote or internet-based training benefit the physical security market?

Traditionally, security industry professionals have often come from backgrounds in law enforcement or the military. However, the industry is changing, and today’s security professionals can benefit from a variety of backgrounds and educational disciplines. The industry’s emphasis on technology solutions suggests a need for more students of computer science, engineering and other technology fields. The closer integration of security with related disciplines within the enterprise sugge...

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...

The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?” 

People are an essential component of any physical security system. Automation hasn’t taken over completely yet! But how has innovation changed the skillsets security operators need to operate systems effectively? The two elements – technology and manpower – must operate seamlessly and hand-in-glove to ensure that modern systems live up to their full potential. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skill...

Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable:  What new buzzword have you heard, and what does it mean for the industry?