Security training

When an active assailant strikes, it’s over fast, and most of the damage happens before help arrives. Responding appropriately can save lives, and it takes training and practice to know what to do as a tragedy unfolds: Where can I hide? Can I get out? Where do I run? If you hear shots or see someone with a knife, your training empowers the best response, and thorough and repetitive training avoids being paralysed by panic. Standards on workplace violence ASIS International is a member of ANSI and an accredited standards developer ASIS International has been working for more than a year on a document to enable security professionals to develop an effective approach for prevention, intervention, response and recovery to an active assailant, whether he or she is acting alone or as part of a group. The Active Assailant Supplement is an annex to the ANSI Standard on Workplace Violence and Intervention; it is being developed as part of the current revision to the standard. ASIS International is a member of ANSI (American National Standards Institute) and an accredited standards developer. Security practitioners use the ANSI standard to develop their own processes, procedures and documentation related to workplace violence. The ANSI standard on workplace violence was created 10 years ago and already has been revised once. In that time, the standard has been quoted extensively and adopted and utilised by many corporations and security practitioners. Leading creation of the Active Assailant Supplement is Michael Crane, Security Consultant and Attorney at Securisks, and chair of the ASIS International Active Assailant Working Group. There are 17 individuals on the drafting committee on active assailants, each with their own specific areas of expertise, from big corporations, to psychologists, to the government. The committee will create a draft, which will be submitted to the technical committee (150 or so people) for review and comment. The ANSI standard on workplace violence has been quoted extensively and adopted and utilised by many corporations and security practitioners Active Assailant Supplement elements Prevention - A key to preventing active assailant incidents is awareness, such as identifying behaviours that suggest a potential for violence. In addition to recognising troubled behaviors, companies should have policies and procedures in place to report concerns to supervisors, and then policies to follow up. Intervention - Training equips companies to react effectively in the case of an active assailant attack. Repetition and practice ensure an appropriate reaction, and inform decisions about where to hide, the nearest exits, etc. Employees might hide in a washroom or a conference room that locks, or they might use furniture to block the door. Response - It also takes training for employees to understand what happens when first responders arrive. Private security and employees have specific roles when first responders show up. Recovery - After the incident, other issues include clean-up, providing a gathering place for employees and family members, and counselling. Addressing school violence The workplace violence prevention plans in the Federal government are right in sync with private industry"Crane was an assistant state’s attorney in Chicago before going into private practice. He has also served as general counsel and vice president for security companies and combines law and security expertise to protect companies from liability. Crane has written and provided training on the topic of workplace violence prevention for many years for ASIS International and was among the first members of the Standards and Guidelines Commission in 2000. Although school violence is not addressed specifically in the Active Assailant Supplement, the protocols covered in the document apply to schools as well as other sites such as governments. “The workplace violence prevention plans in the Federal government are right in sync with private industry,” says Crane. “They are almost identical.” Workplace violence at GSX 2018 Workplace violence, including active assailants, will be among the issues addressed at the upcoming GSX 2018 in Las Vegas. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. There will be sessions addressing workplace violence and interest group discussions on a range of topics.

Wireless locks offer specific advantages for access control end users and integrators, and some of their value has yet to be realised in the market. Wireless locks expand the range of applications for electronic locks to complement traditional wired systems. They offer flexibility and scalability. They save on integrators’ labour costs. They even provide opportunities for integrators to earn recurring monthly revenue (RMR). A recent Allegion panel discussion highlighted the value, opportunities and untapped potential of wireless locks. Allegion panellists elaborated on some of the many advantages of wireless locks, including the following: Providing more system flexibility It’s a time of change in corporate and institutional environments. Customers are trying to manage a smaller operating budget with more people and more multi-use applications. Building applications are changing more frequently. Wireless locks can be used to convert more mechanical applications to electronic, but they are not necessarily real-time and/or monitored applications.Customers are trying to manage a smaller operating budget with more people and more multi-use applications For example, a wireless lock could be installed on a seldom-used door, such as a storage closet, to avoid the need to manage keys. The flexibility of wireless locks also would allow that same door to be transitioned to communicate with a network via WiFi, or it could be used for real-time communication in a monitored system. “It’s much more flexible if one product can do about six different things,” says Brad Aikin, Allegion’s Channel Led Business Leader, Integrator Channel. New product approaches enable intelligence to be added after the fact to existing wireless locks, thus further increasing flexibility. Designing systems that are scalable “We now have products that can start from very basic applications, and then build capabilities through systems and integrations all within one device,” says Mark Jenner, Allegion Market Development Director. Offering a useful complement to wired systems Once you understand how to deploy the wireless technology, the efficiencies of it from a labour perspective are pretty amazing” Wireless is not a “silver bullet” – not for every application, says Aikin. “I think it is an incremental opportunity,” he says, and more likely to drive conversion of existing mechanical locks than to transition wired electronic systems. “You’re just looking to get a more efficient credential, and to get rid of that master key system, or to dramatically shrink it down,” he adds. “Wireless is an example of how the integrator can do more, not just differently, but have more conversations and help their end users. They are not things the end-users are going to ask for inherently; these are latent needs. They are not going to bring it up.” Allegion panellists elaborated on some of the many advantages of wireless locks Less labour involved in installations “Once you understand how to deploy the wireless technology, the efficiencies of it from a labour perspective are pretty amazing,” says Robert Gaulden, Allegion Project Based Business Leader, Electronic Access Control. “Integrators can deploy two additional jobs in a day because they are on and off jobs more quickly. There are huge benefits, depending on what environment you are in.” Labour is a significant cost for integrators – finding, retaining and training good employees. Any new efficiencies in terms of labour – such as the simplified installation of wireless locking systems – is a saving grace for integrators.Providing remote firmware updates is another way to provide ongoing service without being invasive or disruptive to the end user environment “We see a lot more adoption from our customer base once they become comfortable with how to use the wireless technology,” says Gaulden. New opportunities for RMR There is a shift among integrators away from one-time installations and toward a recurring monthly revenue (RMR) model in which the integrator manages all aspects of the system over time for a monthly fee. Wireless systems can help to simplify that transition by lowering costs. Managing interior doors and locks can add value and incremental revenue, says Jenner. Providing remote firmware updates is another way to provide ongoing service without being invasive or disruptive to the end user environment. “We support that from the product perspective, but developers and software companies need to take advantage of it,” says Devin Love, Allegion Market Development Manager. “It’s an important feature for the end user, but we are still navigating through the world of wireless adoption.” “No one wakes up in the morning and thinks ‘I am going to buy a lock today,’” says Aikin. “We need to ensure we are having conversations about security needs, but also about how to deploy the technology to make it easier to manage and have more flexibility,” says Aikin.

BCDVideo announces the hiring of a 15-year security industry veteran Maureen Carlo. In her position of Business Development Manager, Maureen will be responsible for driving BCDVideo’s technology message and product platform to national and local security integrators, as well as Architectural & Engineering (A&E) firms throughout the Eastern United States. Maureen has a diverse industry background, including technology consultation, content development, system integrator, product portfolio manager, and marketing consultant. For the past five years, Maureen was at VIDEOTEC Security, Inc., developing their U.S. brand name recognition, partnerships, and programs. “I’ve known Maureen since her days at Wells Communications and have followed her rock star career ever since,” stated Jeff Burgess, BCDVideo President and CEO. “To have her onboard at BCDVideo is such a major win for the company and having her based in New York ices a cake that needed no icing.” Provide positive visibility In 2018, Maureen joined the inaugural steering committee for Security Industry Association’s (SIA) Woman in Security Forum. This group advocates for advancement and building confidence in the workplace through mentorship and sponsorship programs, recruiting efforts for next-generation female professionals and leaders, initiating an ongoing dialogue between male and female leaders, and identifying platforms that can provide positive visibility for women. “BCDVideo and I began our story together in 2008 when I was an integrator and Jeff helped me sell their servers. When I pivoted my career to manufacturing, BCDVideo sold my product,” adds Ms. Carlo. “Through these 10 years, we’ve watched each other flourish in the physical security industry, and I’ve admired watching BCDVideo mentor the next generation of security professionals, which our industry craves. Now, our story evolves—and I think we’re going to have some fun in the process!”

ISC East, sponsored by the Security Industry Association (SIA), the Northeast's premier security industry convention for new products, solutions and technologies, announced its co-locating with Infosecurity North America and Unmanned Security Expo (USE). This move provides security professionals with even more opportunities to yield the benefits of robust educational sessions, listen to high-level speakers, explore new products and services, network with fellow security industry members and more. ISC East, Infosecurity North America and Unmanned Security Expo will take place November 14-15, 2018 at the Javits Center in New York City. Cyber-physical crime prevention "New York is considered home to some of the most influential technology brands in the world. And given the city's burgeoning cybersecurity space, bringing Infosecurity North America and Unmanned Security Expo here is a natural fit, as well as an excellent way to facilitate face time with the best and brightest the city has to offer," said John Hyde, Exhibition Director, Infosecurity North America. "We're on track to drive over 4,000 security professionals to the show this year - many of who are executive-level decision makers. Co-locating with these two additional leading security shows opens the door of opportunity, helping attendees meet new companies and professionals who all have one common goal: bringing home tangible tactics to fight complex, evolving cyber threats." USE provides an area solely dedicated to Unmanned Aerial Vehicles (UAVs), Unmanned Ground Robotics & Vehicles (UGVs), counter-drone solutions Counter-drone security solutions The second year since its inception at ISC West in April 2017, USE provides an area solely dedicated to Unmanned Aerial Vehicles (UAVs), Unmanned Ground Robotics & Vehicles (UGVs), counter-drone solutions and the software and applications that support them. Attendees will have access to hands-on demos of the latest innovations in drone technologies, conversations with industry experts about changing FAA regulations, and more. Infosecurity North America & USE "With Infosecurity North America and Unmanned Security Expo co-locating with ISC East, attendees will have access to an abundance of resources and educational opportunities, arming them with the tools and skills needed to defend against today's emerging cyber-physical security threats," said Will Wise, Group Vice President of the ISC Security Portfolio at Reed Exhibitions. "We're looking forward to having these powerhouse conferences under the same roof for the first time and bringing the brightest minds in security together to knowledge-share." Listed on Trade Show Executive's Fastest 50 Lists, ISC East was named one of the "Fastest 50" growing shows in the country by Net Square Feet of Exhibit Space and is continuing to expand. Through its partnership with Infosecurity North America and USE, ISC East will attract more attendees than ever before, providing them with access to new companies, associations and industry peers, all in the same convention center.

Following a parliamentary review, the SIA has recommended a systematic and transformational approach to its regulations - a result supported by the Small Business Network (SBN), which is a security industry body made up of leading private security firms. SIA licensing After long advocating for industry-wide, mandatory SIA licensing as well as an overhaul of the current Approved Contractor Scheme (ACS), the SBN is delighted to see progress on both fronts. They vehemently believe buyers of security services have a need to check the quality of their suppliers and see it as part of their role to help make this possible for all. This is particularly true because failure to do so could result in situations that invalidate their insurance cover. “It is important to us that our industry is presented in the best light.” comments Abbey Petkar, managing director of Magenta Security Services and press officer for the SBN. “I believe we have been very vocal about challenges we’ve faced as an industry as well as possible solutions. It is a real coup to finally see some of our greatest concerns being both recognised and legitimised in this review.” “We want to congratulate the SIA on their decision to listen to the needs of the industry and respond accordingly. It makes us all proud to know that our association is standing up for our industry needs as they focus on protecting us as providers and our clients,” Abbey added. Public safety and national security Business licences should only be issued to companies who meet the voluntary revised Approved Contractor Scheme (ACS) standards Details about specific licensing recommendations included - all businesses offering security services whether operating under contract or operating in-house, where there is a risk to public protection, safeguarding and national security, should be subject to mandatory business licensing. Business licences should only be issued to companies who meet the voluntary revised Approved Contractor Scheme (ACS) standards. On the whole the review, in which the SBN was actively involved, recognised that the SIA performed to satisfactory standards as a regulator and should be retained as it plays a large role in the performance of the Private Security Industry (PSI). Other key recommendations included an increased focus on risk, introducing new shared standards, clearer market signalling and transparency as well as working towards a broader, more intimate industry partnership. Approved Contractor Scheme standards It was also recognised that the ACS should be industry owned and administered in addition to being refreshed and strengthened It was also recognised that the ACS should be industry owned and administered in addition to being refreshed and strengthened. The SIA would be responsible for setting its standards and rigorously overseeing compliance. Abbey continues, “We have said, as our SBN history has proved, that working more closely with the SIA would be a relationship that benefits all parties, so it is satisfying to see a move towards this. We are not about to rest on our laurels though. We will continue to work towards creating a fairer, more reputable industry for all – inside and out.” Reviews like this are undergone by Arms-Length Bodies (ALB’s) every five years or so and consider a combination of views from the Private Security Industry (PSI) and other stakeholders. This review was undertaken in 2016 with the final results being published on June 7th, 2018.

Multidiscipline distributor Oprema has appointed Mark Elligott as Business Development Manager for the Midlands region. Expert in security distribution Mark, brings over 20 years of business development and sales experience, having previously worked for ADI and Norbain. His wealth of security distribution experience has been gained through undertaking all aspects of account management, most recently at ADI, where he spent over 9 years. In his new role, Mark will form part of the Oprema national field sales team and be responsible for fostering client relationships throughout the Midlands region. In his spare time, Mark volunteers as an instructor for a youth voluntary training service. For the past 8 years he has been responsible for training fifty people on a weekly basis. Oprema’s new business development head I am extremely pleased to join an exciting and fast-growing company that are all about their customers, vendors and staff" Speaking about his appointment, Mark said “I am extremely pleased to join an exciting and fast-growing company that are all about their customers, vendors and staff. I can’t wait to get started and to build long lasting relationships that will contribute to the continued growth of Oprema.” Gareth Williams, Sales Director at Oprema commented on Mark’s appointment: “We are delighted to welcome someone of Mark’s quality and experience to the business development team. His extensive account management and industry experience will greatly benefit our customers and partners in a key area of the UK. This latest addition to team Oprema confirms our commitment to recruiting the highest quality industry professionals to facilitate continued growth.”

Siemens Rail Automation is a supplier of signalling systems to the rail industry worldwide. The signalling system is fundamental to the safety of a rail network as it maintains safe separation and prevents collisions. Signallers rely on the safety critical signalling features to ensure safe operation in both normal and degraded conditions. Thorough initial training and regular refresher courses in a realistic environment is essential to maintaining the signallers’ competency and knowledge of operating procedures. Siemens collaborated with Matrox to implement a unique, IP-based simulation environment for their European-rail-network client with an innovative use of streaming and recording of multiple video feeds. Simulator for signal monitoring A simulator allows a trainer to vary scenarios—by changing the weather, introducing obstacles on the line, incidents in stations, broken-down trains, or other things that affect the scheduling of movement of rolling stock. Additional screens from other collaborative applications, such as timetabling, are displayed for the trainee The trainer needs to monitor a trainee’s reaction(s) to a particular scenario, as it transpires. To be able to view the entire session later, for analysing, and pinpointing areas of improvement, each individual trainee’s performance needs to be recorded as well. The trainee operator’s signalling desk contains multiple monitors for the signalling application that shows, amongst other things, the state of the signals, dynamic speed limits, state of points on the track, and train positions. Additional screens from other collaborative applications, such as timetabling, are also displayed for the trainee. Trainers too have multiple screens where they define and manage the training scenario. Networked training ecosystem Siemens Rail Automation met their client’s need by leveraging Matrox’s video wall and enterprise encoding portfolio as building blocks to create an end-to-end, IP-based simulation system—all on the client’s 1 Gigabit Ethernet network. At the individual trainee stations, ‘operator’ workstations host a Matrox multi-display graphics card to power an eight-monitor, 4x2 desktop configuration. In the same PC system are two Matrox Maevex 6100 quad 4K enterprise encoder cards. Capable of simultaneously capturing, streaming, and recording up to four 4K inputs, Maevex 6100 in this case captures quad Full HD inputs, composites them as a single 4K signal, and streams them to a collaborative video wall. Doing so ensures that the time correlation between the individual screens is not lost—a cursor moving across a desktop from screen to screen is seen as it happens. One of the training objectives is to support the team working between the signallers and planners Monitoring trainee cursor movements This is important for the trainer to get a realistic picture. A jerky or delayed cursor movement could be construed by the trainer as indecision or hesitation on the part of the trainee. If the cursor movement by the trainee—including between screens—is smooth, it is imperative for it to be seen live and recorded as being smooth. In addition to the above are three dual-monitor timetabling workstations and a quad-monitor trainer workstation, each with a Matrox graphics card and Maevex 6100 encoder card to stream desktop content to the collaborative display wall. The timetabling workstations are used by trainee timetable planners to make on-the-day changes. One of the training objectives is to support the team working between the signallers and planners. Reviewing training sessions On the video wall are 12 monitors in several arrangements that enable the trainer to control the simulation environment and monitor trainee signallers and planners. The video wall can also be used collaboratively to replay and review the training session. This is all from a single, low-footprint Blue Chip Ultima 2M system that hosts a combination of Matrox Mura IPX decoder cards and Matrox Mura MPX input/output video wall cards, which work together to seamlessly decode and display the various incoming streams. The rail network uses Matrox MuraControl for Windows video wall software to manage the incoming IP sources, presenting the information on the wall in a way that looks like the original setup at the trainee’s desk. Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters Product and configuration training These ‘video wall copies’ allow trainers and other decision makers to remotely, and instantaneously, see the trainee’s reaction to a given situation. Desktop views are easily switched between trainees. Additionally, Maevex 6100 allows training sessions to be simultaneously recorded to network storage from where the simulations are played back on demand to the individual trainee, or to other interested parties. To complete the offering, Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters. Successful implementation Siemens Rail Automation has deployed the IP-based signalling simulator as part of a major project in a leading European-rail-network organisation where it is performing in line with the rail industry’s stringent standards. Similar deployments for other clients are being planned. Using Matrox’s video wall and recording technologies has been instrumental to the successful implementation of this IP-based signalling simulator" Using the standard network to stream the various elements of the simulator in real time has offered many benefits to the client. The video wall displays copies of the trainer’s own screens, as well as a selected trainee’s screens. This IP-based implementation is easily scalable and allows multiple trainees to be participating in the same training session—with the trainer able to select which trainee to be overseeing at a given time. Andy Powell of Siemens Rail Automation says, “Using Matrox’s video wall and streaming and recording technologies has been instrumental to the successful implementation of this pioneering IP-based signalling simulator in our client’s organisation. Without Matrox, this clearly wouldn’t have been achievable.”

Even religious organisations recognise that in today’s world, planning for any large gathering of members now requires more emphasis on security. This is especially true for an event that draws participants from around the world to discuss church doctrine and policies, and hosts numerous activities for hundreds of children. A denomination of 1.5 million worldwide, the Church of the Nazarene gathers its members every four years to ratify resolutions, elect leaders and worship together. In 2005, more than 30,000 met at the Indianapolis Convention Center and RCA Dome, and were joined by another 15,000 via the Internet. For many years, it was enough for security personnel to patrol the convention floor with two-way radios. Convention organizers locked up expensive items at the end of the day and were careful about giving out keys. In 2005, however, a greater awareness of security vulnerabilities compelled them to introduce onsite photo ID badging. The challenge was to facilitate registration for such a large crowd and provide security for the children in attendance. The small footprint of the DTC300 printers made them easy to deploy into the limited counter space and were highly accessible but not at all intrusive" Fargo DTC printers for name tags The denomination selected Daymark Solutions to provide Fargo DTC300 Direct-to-Card Printers/Encoders and supplies. Daymark’s involvement began with the design of ID cards and the integration of nametag production with online registration. To handle registration, the denomination headquarters’ IT department set up 20 computerised, self-registration stations. Most attendees pre-registered on the Church of the Nazarene website, which sped their check in. Others chose to register at the event. In either case, attendees finished checking in by printing out their own plastic nametags on the Fargo printers located at each station. “The small footprint of the DTC300 printers made them easy to deploy into the limited counter space,” said Ken. “They were highly accessible but not at all intrusive.” The small size became important later, as well. “The registration area could not be completely secured each evening, so we felt it necessary to collect all 20 printers at the end of the day, store them in a secured area over night and then redeploy them each morning of the week-long convention,” he said. “The small, lightweight form factor of the DTC300 printers definitely made this job much easier.” Colour-coded identifiers Additional pre-convention services provided by Daymark Solutions included onsite photo ID badging at denomination headquarters for General Assembly workers and pre-printing delegate nametags at Daymark’s ID card service bureau. The General Assembly itself is actually four conventions in one: Nazarene Missions International, Nazarene Youth International, Sunday School Ministries and Children’s Ministries. Colour-coded identifiers were used in the card layouts to signify various levels of access, including after-hours access to the exhibit hall Once the assembly and convention got underway, Daymark acted as an onsite service bureau to produce last-minute and replacement delegate nametags and photo ID cards for all convention staff members. Four Daymark employees were onsite during the entire event. “This is the first time we’ve been involved on this scale,” said Linda Livengood, Daymark President. “The dynamic and temporary nature of the situation didn’t lend itself to deploying special automated card access or video surveillance systems,” said Ken Livengood, Linda’s husband and Vice President of Daymark. Instead, colour-coded identifiers were used in the card layouts to signify various levels of access, including after-hours access to the exhibit hall. Daymark provided printer training and supply management assistance to volunteer registration workers. Creating novelty photo cards In addition to using the Fargo printers for registration, Daymark furnished two DTC300s to the Nazarene Missions International exhibit for producing novelty photo cards. The exhibit featured several five-foot-tall characters with face cut-outs, depicting a person in native dress in front of a landscape typical for that region. Daymark also produced colourful nametags for contestants in the 3rd annual World Bible Quiz, the highest competition level for Nazarene Children’s Quizzing. Part of the church’s Children’s Ministries, this year’s competition had 2,200 participants consisting of children in grades one through six. Each grade had its own color-coded nametag with Quizzing logo graphics. In another event, geared to raise awareness of children’s world missions, seven separate ‘regions’ were created, each with a unique craft. Children received a ‘passport’ ID card, complete with their photo and realistic passport graphics at each region they visited, thus turning them in to ‘world travellers’. By issuing photo ID badges to all individuals who worked directly with children, organisers helped parents feel more confident that only authorised individuals were with their children" Controlling access to restricted areas More than 20,000 nametags were printed during the convention using a database compiled from both online and onsite registrations. “Being able to receive a personalised plastic nametag instantly with attractive printing was extremely appealing to everyone,” Ken said, “not only because the technology to print them was ‘cool,’ but because this type of durable and attractive nametag also provided a meaningful keepsake of the convention.” “In addition, denomination officials recognised that security has become more important than in past years,” Linda said. “Photo ID credentialing definitely helped control access to restricted areas. Also, with so many children’s activities planned for the assembly and conference, child safety was a major concern. By issuing photo ID badges to all individuals who worked directly with children, organisers helped parents feel more confident that only authorised individuals were with their children.” Fargo’s SmartLoad Ribbon Cartridge “The stations were staffed with volunteer assistants, who came and went at all times,” said Ken. “It would have been impossible to provide complete training for everyone on how to load printer supplies. The simplified supply loading of the DTC300s made it easy for trained volunteers to pass along the procedure to their fellow staff members.” He was referring to Fargo’s SmartLoad Ribbon Cartridge, first featured with the DTC300 unit. A SmartClean Roller is also integrated into every cartridge, eliminating separate card-cleaning mechanisms. “Denomination officials responsible for convention arrangements were frankly in awe of how the DTC300 card printers virtually eliminated the hassles associated with nametag issuance they had experienced in the past, while providing a superior end product,” Ken said. They were happy to report that no major incidents occurred during the convention. For an event that carried the message of welcome to all who attended, this was, perhaps, the best outcome of all.

The Wisenet hybrid recording solution has been installed at New Cross Hospital, Wolverhampton by electronic security specialists, JKE Security. “The medium term objective is to provide the hospital with a complete end-to-end Wisenet solution incorporating the very latest video surveillance technology,” said Dan Mather, director of Derby based JKE Security. “However, New Cross Hospital is not alone in having to carefully manage its budgets and with this in mind, the priority has been to install a hybrid recording solution which comprises a combination of HD+ and NVRs. This has enabled the images from all existing analogue and IP cameras installed throughout the hospital to be recorded at the highest possible resolution.” New Cross Hospital, which is run by the Royal Wolverhampton Hospitals NHS Trust was originally built circa 1900 as a workhouse. It now provides 700 beds, employs almost 9500 staff and is the largest teaching hospital in the Black Country. In 2004 the United Kingdom's first purpose built specialist heart centre was opened on its site.AHD technology enables the Wisenet HD+ DVRs to record high-definition images Large storage capacity A total of 17 recording devices have been installed. These include 4 x Wisenet 32 channel XRN -2010 NVRs which each have 21 Terabytes of on-board storage and 13 x Wisenet HD+ 16 channel SRD-1694 DVRs, each with 5 Terabytes of storage. Using AHD technology, the Wisenet HD+ DVRs are able to record high-definition images transmitted over the hospital’s existing coax cabling. “An important aspect of this project is that the Royal Wolverhampton Hospitals NHS Trust wanted a recording solution which would be totally compliant with the new GDPR data protection regulations,” said Dan Mather. “Having taken advice from Midwich, the distribution company which we source our video surveillance products from, and having attended a 3 day training course conducted by Hanwha Techwin, we had the confidence to recommend the Wisenet hybrid recording solution to the Trust both in terms of its compliance with GDPR and the user-friendliness of the recording devices.” For the first time in years we are now able to view our entire system on one platform, which is functional and easy to operate" Effective healthcare security “Having successfully completed the first phase of the upgrade, we are looking forward to installing over 200 x Wisenet cameras throughout the hospital in the near future in order to provide security personnel and the hospital’s managers with a powerful tool to maintain a safe and secure environments for doctors, nurses, administration staff and patients.” Paul Smith, Trust Security Manager and Local Security Management Specialist said “We looked long and hard for a suitable solution of integrating our older systems with newer IP systems on the site. For us the best option came in the form of the Wisenet software and recording units and for the first time in years we are now able to view our entire system on one platform, and a platform that is functional and easy to operate." "All of our pre-existing cameras have been synced with the new software with the assistance of JKE Security Ltd. I look forward now to the next stage which will be to replace end of life cameras for the much more technologically advanced kit, which will enable us to use the smarter functions of the Wisenet software.”

GardaWorld’s cash handling business is North America’s largest, with its ubiquitous red and white trucks easily spotted throughout Canada and the United States. With hundreds of facilities and handling centers, GardaWorld processes currency for an entire continent, monitored by complex video surveillance technologies, working together to ensure the integrity of their processes and operations. Headquartered in Montreal, Canada, GardaWorld provides business solutions and security services. With over 62,000 staff globally, GardaWorld is one of the largest privately-owned security companies in the world, protecting people, assets, and reputations on a daily basis, performing critical tasks to protect and secure in an increasingly chaotic world. Efficient central monitoring When the time came to upgrade existing video surveillance operations for the company’s cash handling business as well as installations for the company’s newest sites, the task was complex with unique requirements and on a massive scale spanning two countries. IDIS technology, known for its power, flexibility, modularity, and low total cost of ownership, stood ready to meet the company’s needs.DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities Upgrading the legacy GardaWorld video surveillance solution across their 250+ sites required the installation of over 700 IDIS cameras and the establishment of two major central monitoring facilities. The inter-compatibility inherent in the IDIS Total Solution allowed the powerful and intuitive video management software (VMS) solutions, IDIS DirectCX and IDIS Solution Suite, to harmonise at GardaWorld central monitoring facilities. DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities, and IDIS DirectIP network video recorders (NVRs) were incorporated rapidly thanks to their ease and speed of installation and configuration. Reduced ownership cost The IDIS solution for GardaWorld was not only rapidly deployed thanks to the simplicity of DirectIP and IDIS VMS; the modernised monitoring system also comes with a low total cost of ownership due to a reduction of cabling cost thanks to IDIS DirectCX TVRs, the lack of any annual service management agreement or licensing fees for IDIS VMS, and less training time required from the single remote application used for managing each device on the system.IDIS solutions have proven flexible, scalable, and customisable to deliver the appropriate technology "IDIS meets our high standards and more with a surveillance offering that is as committed to our security requirements as we are. IDIS technology delivers powerful features and capabilities in a variety of ways that meet needs as diverse as our differing locations and custom requirements." "Whether analogue or IP networked solutions, new installations or upgrades, or at urban or remote sites, IDIS solutions have proven flexible, scalable, and customisable to deliver the appropriate technology in the ideal way for each requirement." "We are pleased with the partnership we have created with IDIS over the past year and look forward to the continued benefit we’ll receive from current and planned installations of IDIS technology," Guy Côté, Vice President and Chief Security Officer, GardaWorld. Integrating analogue and digital surveillance GardaWorld’s exceptional footprint and storied legacy in North America meant there was a highly varied set of conditions and requirements for optimising video surveillance operations. With a mix of existing analogue and digital surveillance in existing facilities and requirements for initial installations in newer facilities, GardaWorld articulated complex security needs for more than 250 individual sites throughout Canada and the United States, each requiring high quality video surveillance and networking with a mix of analogue and digital technology.The rollout of IDIS technology required training for operators and monitors of surveillance equipment Within individual facilities, existing video surveillance reflected a substantial level of upgrade complexity. The number of cameras at each site varied, with additional variances in age and operations for prior installations. Due to the nature of GardaWorld’s operations, it was imperative that no interruption of security monitoring would occur during the transition to IDIS technology. Further, the rollout of IDIS technology required training for operators and monitors of surveillance equipment at various locations, a potential challenge given the scale of the rollout and upgrades. Customisable security solution The ability of the powerfully modular and customisable IDIS Total Solution were an ideal fit for GardaWorld’s security needs, delivering benefits from the start, and are still ongoing, of the installation. GardaWorld benefitted from worry free integration of existing technologies and the installation of a flexible, customised solution that blended analogue HD-TVI technology with next-generation IP networked surveillance, as appropriate to each site, linked and managed by the powerful and highly customisable IDIS Solution Suite VMS. The installation met GardaWorld’s requirements for seamless upgrade and technology handover, minimising downtime and supporting the critical nature of GardaWorld’s operations.The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff Seamless security integration GardaWorld facilities now benefit from modernised, functionally rich cameras and recording devices that deliver clearer and smoother surveillance, and hasten an operator‘s ability to identify and mitigate potential incidents and fully review and respond to questions about operational security. The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff and eliminated the most common headaches associated with mass upgrades and new installations of security technology. Better surveillance and security operations for GardaWorld pass through to a more secure position for GardaWorld staff and customer assets around the world, further confirming GardaWorld’s place as a market and innovation leader in the security space.

Covering a 2,400 square kilometre area with 110,000 residents, the Chatham-Kent Police Service (CKPS) is dedicated to making its community the safest in Ontario, Canada. With a force of 171 officers and 70 civilian employees, the CKPS has been adopting new technologies to better protect the public and ultimately, prevent crime in its community. Consequently, the CKPS has deployed the Avigilon High Definition (HD) Surveillance System at its headquarters to boost security onsite and deliver detailed, solid evidence to the court to meet disclosure requirements and achieve an overall higher rate of conviction. After facing several insurmountable challenges with its previous video surveillance system, including inflexible and unreliable hardware and a lack of local support, the CKPS decided to deploy a new, more advanced HD surveillance system to enhance staff safety, secure assets including firearms and other resources, protect the mission-critical IT infrastructure at the 911 control centre, and monitor prisoners in the holding areas. “We wanted to augment our existing security plan with added video surveillance of both the interior and exterior of our 6,000 square metre building for greater overall protection,” explained Inspector Tim Mifflin of the CKPS. “It is also our responsibility to monitor prisoners for court purposes and provide reliable—and useable—video evidence. With the new Avigilon HD Surveillance System, we are far better equipped to successfully meet our disclosure requirements.”The CKPS has installed two Avigilon HD network video recorders (NVRs) with automatic failover Facilitating video evidence collection Working closely with the team at SECURaGLOBE Solutions, a provider of surveillance system design, installation, and service, the CKPS assessed three video surveillance systems. “After careful review and unanimous support from our board, Avigilon was quickly identified as the best surveillance solution to help us improve security onsite and provide the courts with the best evidence possible to successfully meet our disclosure requirements,” said Inspector Mifflin. “Avigilon won based on performance, cost, and ease-of-operation.” Officers and administrators at the CKPS seamlessly manage the Avigilon HD Surveillance System using Avigilon Control Center network video management software (NVMS) with HD stream management (HDSM) and installed 12 Avigilon analogue video encoders to dramatically improve the performance of its existing 48 analogue cameras. The CKPS has also installed two Avigilon HD network video recorders (NVRs) with automatic failover to store 30 days of continuous surveillance video with greater reliability and redundancy. According to Inspector Mifflin, installation was simple and straightforward. “SecuraGlobe and Avigilon worked together to provide excellent support and training on the new system.”The Avigilon HD Surveillance System is able to deliver more precise synchronisation Accurate audio-video synchronisation To help meet stringent court disclosure requirements and provide the most reliable evidence possible, the CKPS needed to improve its audio recording capabilities to ensure precise audio/video synchronisation of surveillance footage. “Along with video, well-synched audio is essential to our ability to provide useable evidence to the court,” explained Shannon Postma, information systems technician at the CKPS, who has installed microphones in common areas to record suspects throughout the legal process. With its previous system, audio and video was not well-synched, often leading to the inadmissibility of evidence in court. The Avigilon HD Surveillance System is able to deliver more precise synchronisation because it is a complete, end-to-end solution engineered to ensure that all data is accurately time-stamped. “With Avigilon’s superior synchronisation capabilities, we can now provide the best evidence possible.” Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS Postma can also create a standardised format to facilitate audio transcription that is compatible with the Police Service’s dictation system, something they were not previously able to do without a lot of time and effort. “Before installing the Avigilon HD Surveillance System, we would have to physically play the tape, hit pause, and transcribe the audio by hand—an extremely time-consuming task,” said Postma.It takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court Enhanced functionality with reduced response time Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS, especially when it comes to improving their evidence collection abilities. “When I create a video using Avigilon Control Center software, I can easily pinpoint an incident, overlay comments, include incident numbers, and even create a PDF of the exact detail required, dramatically improving our ability to provide full and accurate disclosure,” said Postma. Using their former surveillance system, a CKPS employee would have to pull video from the system and review footage by hand to identify an event, which was very labour intensive. “With our previous system, it would take the better part of a full time employee’s day to review and prepare footage for court,” explained Inspector Mifflin. “Now, that employee can be redeployed to other functions that will boost security throughout the community.” According to Postma, Avigilon Control Center’s powerful functionality and search capabilities are tenfold better than her previous system, as is overall image clarity. “It literally takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court—a huge selling point for me,” noted Postma. And while the previous system claimed to deliver precise image detail, the hardware was unable to keep up, making evidence collection difficult. “Avigilon Control Center software is very, very capable of doing what I need it to do to help me be as successful in my job as possible.” Using Avigilon Control Center software, Postma is also able to assign limited functionality to specific users to reduce the number of individuals involved in the manipulation of evidence, further ensuring its integrity for court purposes.Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality Reliability in high-risk environments Avigilon’s rich feature set and easy management tools have resulted in greater operational efficiencies and improved overall productivity for the CKPS. “With the Avigilon HD Surveillance system installed, we immediately save personnel time,” stated Inspector Mifflin. “In the long term, the Avigilon HD Surveillance System will become a routine function of the lock-up officer, freeing up time for the IT services team and forensic identification unit, who have until now been the system’s main users.” According to Postma, the Avigilon HD Surveillance System has already saved her valuable time. “I am confident that the system is up and running all the time, so I no longer spend unnecessary time checking on the system,” she said. In addition, Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality and intelligently manages the progressive transmission of images at variable resolution to reduce bandwidth requirements and associated storage costs. Working in a high-risk environment in which police officers are interacting with suspects and prisoners around the clock, the CKPS identified reliability as a top requirement for its new surveillance system. Configured with two network video recorders installed in a secure server room, the Avigilon HD Surveillance System promises automatic failover and complete redundancy. “With up to 2,000 prisoners annually in our holding cells, it is critical that our surveillance system stay up and running all the time – it simply cannot go down,” explained Postma. “The fact that Avigilon delivers a solution with automatic failover and full redundancy was a huge selling point for me.” Community safety By deploying the Avigilon HD Surveillance System, the CKPS can deliver irrefutable, conclusive evidence on which to confirm and convict, leaving little room for doubt. “The Avigilon HD Surveillance System is a building block for us as we expand our security initiatives to add surveillance at remote service centres and implement criminal and general surveillance across our jurisdiction for greater overall protection,” concluded Inspector Mifflin. “With Avigilon in place, we can confidently deliver on our promise to provide a safer community for all our residents.”

The administration and teaching staff at Long Branch Public Schools in New Jersey are committed to the belief that all children possess unique talents and can master the academic skills needed to be successful, lifelong learners. The Long Branch Board of Education also believes that an effective instructional programme requires an orderly school environment in which student safety is a priority. To ensure the safety of its students, as well as staff, the Long Branch Board of Education has deployed the Avigilon High Definition (HD) Surveillance System at the high school, middle school, and three elementary schools with a goal to deploy the surveillance system at the remaining four schools next year. While student safety is the main concern at Long Branch Public Schools, so too is creating a positive, open learning environment. With this in mind, administrators began looking for an advanced surveillance system that could deliver clear and accurate image detail as inconspicuously as possible. “The primary goal for the new surveillance system is for it to deliver exceptional image detail, including facial and license plate detail recognition, to lead to more successful investigations and quicker conflict resolution,” said Joseph M. Ferraina, superintendent at Long Branch Public School. Requiring fewer cameras to achieve complete coverage, the Avigilon HD Surveillance System boosts security without impacting the learning environment at the schools.Long Branch Public Schools also installed 10 Avigilon HD network video recorders (NVR) to store up to two months of continuous surveillance video High-definition campus surveillance On the recommendation of Advanced Video Surveillance, a local provider of surveillance system design, installation, and service, Long Branch Public Schools chose to deploy the Avigilon HD Surveillance System because it delivers better image detail with dramatically fewer cameras, improving overall investigative success while maintaining a friendly school atmosphere. “After reviewing solutions from five vendors, it quickly became clear that Avigilon could meet all our requirements and is the best solution on the market today,” added Ferraina. The superintendent, administrators, and IT team at Long Branch Public Schools seamlessly manage the Avigilon HD Surveillance System using Avigilon Control Center network video management software (NVMS) with HD Stream Management (HDSM) and installed 81 Avigilon HD cameras ranging from five to 16 megapixels at five of the board’s nine schools. The Avigilon 16-megapixel cameras have been installed on the exterior of the buildings to monitor the parking lots and the high school’s football field, while the remaining Avigilon HD cameras were installed throughout the interior of the schools to boost coverage of existing analogue-based surveillance systems. Long Branch Public Schools also installed 10 Avigilon HD network video recorders (NVR) to store up to two months of continuous surveillance video.The Avigilon HD Surveillance System can capture even the smallest detail with the greatest accuracy Superior image detail with fewer cameras According to Angel Perez, technical services manager at Long Branch Public Schools, the primary goal of the Avigilon HD Surveillance System is to capture the detail required for investigative purposes. “We do not monitor the system live, but rather turn to it when an incident has occurred that needs to be reviewed and examined,” explained Perez. “With its powerful zooming capabilities, the Avigilon HD Surveillance System can capture even the smallest detail – faces or license plates – with the greatest accuracy, dramatically improving our ability to make a positive identification.” With an analogue-based surveillance system, Long Branch Public Schools would have needed to install 12 to 15 analogue cameras to do the work of just one Avigilon 16-megapixel camera. But for Perez, the greatest difference is in the end-result, “The Avigilon HD Surveillance System produces a video clip that we can zoom into and manipulate to see exactly what we need to. With an analogue-based system, all we can do is hit ‘play’ and what you see is what you get.” Accurate motion detection With its advanced feature set and simple navigation tools, Avigilon Control Center NVMS has proven very user-friendly for the team at Long Branch Public Schools. “Training our administration staff on the Avigilon HD Surveillance System was much easier than anticipated,” noted Perez. “Even without a technical background, they have easily grasped the system’s capabilities and are amazed with the results.”With Avigilon Control Center NVMS, users can effortlessly record, playback, and store surveillance video With Avigilon Control Center NVMS, users can effortlessly record, playback, and store surveillance video to significantly reduce the time required to manage the system and ultimately, increase overall investigative success. “Avigilon Control Center, combined with the cameras’ motion-sensor capabilities, allows us to take a broad timeframe and quickly drill down to a specific moment to pinpoint the event in question,” said Perez. The exceptionally accurate motion detection capabilities also help reduce the cost of storage, because the system only stores video that contains real movement. Quick video export for crime investigation Administrators at Long Branch Public Schools have already leveraged the Avigilon HD surveillance system to acquire facial or license plate detail to solve issues on campus. “With fast access to detailed video, we have been able to identify participants and gain critical information to successfully—and quickly—resolve conflicts on campus,” explained Ferraina. “A good picture—like Avigilon’s—is worth a thousand words.” With Avigilon’s excellent image clarity, Long Branch Public School administrators are better able to implement solutions that will prevent similar situations from reoccurring. In some situations, administrators have had to share video with the local police for investigative purposes. “Avigilon Control Center makes exporting video extremely quick and easy,” noted Perez. “We can download 30 minutes of video in a matter of minutes.” With its analogue-based system, it takes the same amount of time to download just a fraction of the data. Now, the school board can get critical evidence into the hands of law enforcement sooner, for faster resolution.The Long Branch Board of Education has saved at least ten percent in up front and installation costs compared to an analogue-based system Cost-effective surveillance solution Requiring fewer Avigilon HD cameras for greater overall coverage, the Long Branch Board of Education has saved at least ten percent in up front and installation costs compared to an analogue-based system. “Not only was our initial investment less, I also save a lot of time by not having to monitor multiple cameras,” explained Perez. “With more time on my hands, I can be more productive in other areas of my job, resulting in a strong ROI from an HR perspective as well.” In addition, Avigilon’s ease-of-use and undeniable image quality means that administrators spend less time managing the system, reviewing video, and resolving student conflicts, freeing their time for other important tasks. But for Perez, the true value of the Avigilon HD Surveillance System lies in its rich feature set that includes superior image quality, smart management tools, and excellent playback and review capabilities that are simply not possible with an analogue-based system. “Avigilon is definitely the better choice for effective surveillance.” Towards safe learning For administrators at Long Branch Public Schools, the Avigilon HD Surveillance System has proven to be a very reliable choice—from a hardware and support perspective. In fact, the Avigilon HD Surveillance System has never failed during playback, a problem the school board sometimes experienced with its analogue-based system. “Avigilon delivers a great product at a good price and is a reliable and knowledgeable vendor. Overall, we are very happy with our decision to deploy the Avigilon HD Surveillance System,” said Perez. With student and staff safety a key priority at Long Branch Public Schools, the new Avigilon HD Surveillance System offers a significant advancement in the board’s ability to keep everyone safe while maintaining an open and positive educational experience. “The Avigilon HD Surveillance System enables us to effectively protect staff and students while on campus to ensure their safety,” concluded Ferraina. “We look forward to deploying the Avigilon HD Surveillance System at our remaining schools next year to further enhance the level of security across the board.”