Yves Rocher expands store network with IDIS surveillance and AI retail box

IDIS, the largest manufacturer of trusted South Korean-made video tech, has partnered with French cosmetic and beauty brand Yves Rocher to help them expand their growing network of stores in shopping malls, tourist hotspots, and prime retail locations.  

Key to Yves Rocher’s profitability is advanced remote monitoring and business intelligence analytics to give its central management team greater understanding and control over branch operations. 

Need for a video solution

The company needed a robust video solution to reduce shrinkage, improve customer service, drive sales, and improve staff performance. 

This was challenging, though, because a wide array of existing analog and IP cameras was in place, as well as an inflexible VMS. Cameras were obtrusive and did not provide comprehensive coverage in HD quality. 

IDIS video tech solutions

And the system had no analytics functionality, so a labour-intensive people-counting solution was used

And the system had no analytics functionality, so a labour-intensive people-counting solution was being used which was driving up operating costs.

Yves Rocher turned to trusted and proven IDIS video tech solutions to solve all these challenges.  

NDAA-compliant single-camera solution

IDIS, together with Secom Türkiye, replaced the existing mix-and-match system with a powerful, NDAA-compliant 5MP IR fisheye camera (DC-Y6516WRX-A), managed and controlled via cost-free IDIS Centre in the stores, and IDIS Solution Suite (ISS) Expert VMS at Yves Rocher’s head office.

The footage is recorded locally on a 4-channel IDIS DR-2504P NDAA-compliant NVR. The single-camera solution simplifies and streamlines system operation for retail staff and ensures HD coverage of the whole store, without blind spots.  

IDIS AI box for retail

Each store is also equipped with a compact IDIS AI Box for Retail (DV-304), to deliver a wider range of powerful analytics functions, including people counting, queue monitoring, heat mapping, and occupancy monitoring.

People counting data from all the stores is transmitted to the ISS server, then collected in Yves Rocher’s SQL server for sharing with the NEBİM retail ERP solution. This enables Yves Rocher to analyse daily, weekly, or monthly sales turnover and visitor numbers, comparing sales campaign periods against regular periods, and allowing an accurate evaluation of marketing. 

Streamlined monitoring and operational efficiency

The IDIS solution delivers streamlined monitoring, improved store coverage, and advanced video analytics.

As Can Egemen Yalçın, IT Manager for Yves Rocher points out, “Yves Rocher’s global success is built on outstanding customer service, focused management, and operational efficiency. Our new, advanced video and analytics solution from IDIS now gives us an exciting foundation for further innovation.”