PerpetuityARC Training, part of Linx International Group - the world’s renowned provider of accredited security systems training courses, is responding to a surge in demand, for its portfolio of online training courses. The company is experiencing unprecedented international demand from organisations of all sizes, operating across a wide range of sectors, as they look to ensure they have the skills in-house to coordinate their response to the rapidly changing coronavirus (COVID-19) situati...
Hikvision, a globally renowned provider of innovative security products and solutions, announced its new access control and time attendance offerings, the MinMoe Face Recognition Terminals, promising a new era of face recognition access control is coming. To meet a multitude of real-world scenarios and customer needs, the MinMoe Face Recognition Terminals lineup features four total series: Value Series, Pro Series, Ultra Series, and Face Recognition Modules for Turnstile. With powerful function...
Hanwha Techwin has introduced Wisenet Retail Insight 2.0, a business intelligence application which enables retailers to gain a greater understanding of customer behaviour and buying patterns. Wisenet Retail Insight 2.0 utilises people counting, heat mapping and queue management applications running on board selected Wisenet Q and Wisenet X fixed lens and fisheye cameras to display statistical analytics on a centralised dashboard, along with other practical information such as weather reports....
Hanwha Techwin has introduced a business intelligence application which enables retailers to gain a greater understanding of customer behaviour and buying patterns. Wisenet Retail Insight utilises people counting, heat mapping and queue management applications running on board selected Wisenet Q and Wisenet X fixed lens and fish-eye cameras to display statistical analytics on a centralised dashboard, along with other practical information such as weather reports. Accessed from anywhere on the n...
Artificial Intelligence. You’ve heard the words in just about every facet of our lives, just two words, and they’re quite possibly the most moving, life-changing words employed in everyday conversations. So what exactly is AI, who currently uses it and should be using it? What is AI? AI is a powerful way of collecting, qualifying and quantifying data toward a meaningful conclusion to help us reach decisions more quickly or automate processes which could be considered mundane or rep...
Motorola Solutions announced the latest addition to its video security and analytics portfolio, the integration of its VideoTag enterprise body-worn cameras and Avigilon Control Center (ACC) video management software. The integration enhances enterprise security efforts by making live body-worn video and audio easily accessible through the ACC™ AI-powered platform. Access control systems “The introduction of this integration is a part of our ongoing efforts to introduce intelligent...
IP audio and control interface innovator Barix is heading to the ISC West 2020 security industry trade show with a wide range of powerful yet cost-efficient new hardware innovations and third-party integrations. The company will exhibit in booth 19140 at the event, taking place from March 17 to 20 at the Sands Expo and Conference Center in Las Vegas. SIP Audio Endpoint hardware A centerpiece of Barix’s new product demonstrations will be the North American debut of the SIP Audio Endpoint hardware, the company’s most feature-rich SIP interface solution to date. First unveiled at ISE 2020 in Amsterdam last month, the SIP Audio Endpoint enables integrators to seamlessly and cost-effectively bridge analogue audio inputs and outputs with SIP-based VoIP (Voice over IP) telephone systems. IP Former is Barix’s newest innovation for adding IP networking capabilities to new or existing loudspeaker designs The robust yet inexpensive device supports a broad range of audio codecs including Opus, G.711, G.722 and GSM. Contact closures allow triggering from physical interfaces such as call buttons, while features such as DTMF tone dialing support maximise integration possibilities. IP networking capabilities Additional highlights at the Barix booth will include: IP Former is Barix’s newest innovation for adding IP networking capabilities to new or existing loudspeaker designs. Replacing the 70/100V transformer traditionally used with analogue loudspeakers, the PoE-powered device provides an IP network interface, audio stream decoder and amplifier front-end for a two- to eight-ohm speaker. Flexibly supporting a wide range of security applications including paging and emergency warning systems, IP Former decodes PCM, AACplus, MP3, Opus, G.711 and G.722 audio streams delivered via HTTP, RTP or UDP, and also features SIP negotiation for use with VoIP phone systems. The Barionet family of I/O, IoT sensor and interface controllers are the preferred choice of security integrators and system designers for controlling, automating and monitoring critical systems in both in commercial and residential environments. The openly programmable Barionet devices provide robust bridges between IP-based security platforms and physical interfaces such as distress buttons, fire alarm panels, motion sensors, light switches, door activators and more. Barix will display Barionet models ranging from the base Barionet 50 to the latest-generation Barionet 400. Barix will also highlight new integrations and interoperability between the above offerings and enterprise-class mass notification systems including Singlewire Software’s InformaCast, Syn-Apps’ Revolution and Honeywell’s Unified Notification Platform (UNP), enabling users of these platforms to benefit from the reliability and cost-effectiveness of Barix hardware endpoints. Audio across IP networks Barix supplies simple and reliable solutions and components to systems integrators and end users worldwide “Barix continues to develop innovative hardware solutions that deliver exceptional reliability and value for security applications in their own right, but we also recognise that their benefits are further unlocked as part of complete, unified ecosystems,” said Reto Brader, CEO of Barix. “We look forward to showcasing not only our new solutions also our new integrations and partnerships to ISC West attendees.” Show attendees can receive a free ISC West expo pass courtesy of Barix by registering via the link. Barix supplies simple and reliable solutions and components to systems integrators and end users worldwide. They move high-quality audio across IP networks, adding value to customer solutions for nearly two decades with hundreds of thousands of devices installed worldwide. Advertising insertion for retail shops Background music distribution with dynamic advertising insertion for retail shops, bars and hotels; public address solutions for schools and public spaces; and intercom and entry systems for facility surveillance, protection and security are among the many applications of Barix solutions. Barix also supports OEM projects for a number of Global 500 listed companies serving many industries worldwide.
The supplier of loss prevention solutions and retail security, Checkpoint Systems UK, has been announced as the title sponsor of the upcoming Retail Risk Conference in London on 2 April 2020. Retail Risk events welcome thousands of senior professionals in the loss prevention industry, C-Suite executives, international retail brands and academics every year at their global conferences. This is the first time Checkpoint Systems has collaborated with Retail Risk London 2020, allowing the loss prevention community exclusive access to Checkpoint’s expertise and global loss prevention experience. They will offer insights into the most effective, tried and tested approaches to managing retail risk. Checkpoint Solutions is delighted to be the title sponsor of Retail Risk London in 2020" Checkpoint Systems is a solution provider for loss prevention, offering a unique range of advanced hardware, tags and labels and intelligent, data-driven technology for retailers, engineered to deter theft and protect products. Risk management conference The Retail Risk conference series provides events around the world, with conferences in Melbourne, Sydney, and Dubai as well as London. As the single largest risk management conference in Europe, it aims spread best practice, encourage innovation and make cutting-edge solutions available to the entire retail risk community. Mike French, UK Business Unit Director at Checkpoint Systems commented, “Checkpoint Solutions is delighted to be the title sponsor of Retail Risk London in 2020. This is a fantastic opportunity to meet with leaders from Europe’s retailers to discuss emerging trends and strategies to prevent and control loss.” “We understand the complex challenges faced by the retail industry based on over 50 years of global experience, so we’re look forward to showcasing our innovative high theft technology and sharing insights into how to effectively manage risk through intelligent, data-driven solutions.”
Dahua Technology, a video-centric smart IoT solution and service provider, successfully held Dahua Vertical Security Summit 2020 - its first vertical industry summit in Western Europe - in Vatican Museums. Focusing on retail and transportation, Dahua Vertical Security Summit 2020 brought together industry experts from different vertical markets to share their views on current security industry trends. Among the distinguished guests were 40 important Dahua business partners and system integrators from all nations in Western Europe. Development trends of retail and transportation industry The summit kicked off with an opening speech by the Technology Support & Development Officer VIP guests include Mr. Claudio Pantaleo, a renowned transportation expert in Western Europe and recipient of Maestro del Lavoro (a most valuable Medal of Honour in Italy); and Prof. Manuel di Casoli, a successful retail expert in Western Europe, the security officer for 3 renowned chain supermarket groups in Italy as well as the Chief Security Officer of Expo 2015 in Milan. The summit kicked off with an opening speech by the Technology Support & Development Officer of Vatican Museums, Mr. Luca Della Giovampaola, and General Manager of Dahua Western Europe, Mr. David Shen. Subsequently, Prof. Manuel di Casoli and Mr. Claudio Pantaleo also gave speeches on the development trends of retail and transportation industry respectively. Prestigious cultural heritages A representative from Dahua Western Europe team showcased Dahua Technology’s advanced solutions including Smart Transportation, Smart Retail as well as success stories. The guests visited the Vatican Museums, whose current security systems are provided by Dahua Technology During the final panel discussion, industry experts shared their insights into the development trends of security in different industries. Later, the guests visited the Vatican Museums, whose current security systems are provided by Dahua Technology. As one of the most prestigious cultural heritages in the world, the Vatican Museums attracts more than 20,000 visitors globally every day. Gathering data for analysis Dahua security solution has enabled the staff of the museum to monitor the flow of visitors and prevent congestion, defend against damages and attacks, as well as gather data for analysis purposes, bringing out a smarter and safer Vatican Museums. In addition, Dahua Technology honourably became a Technological Partner of the Vatican Museums since 2018. Dahua Vertical Security Summit 2020 demonstrates Dahua Technology’s focus on exploring the vertical markets together with its partners. With the mission of ‘Enabling a Safer Society and Smarter Living’, Dahua Technology will continue to focus on advanced technologies and solutions to serve its partners and customers around the world.
Attracting trade visitors from across the subcontinent, the region’s most influential trade fair for the security industry, Secutech India, is scheduled to return for its 9th edition from 7 – 9 May 2020 at the Bombay Exhibition Centre, Mumbai. With exhibitor registration still open, the fair has already attracted more than 350 of the world’s leading security brands with less than three months remaining before it commences. The 2020 exhibition will feature Axis Communication, CP Plus, Hikvision, ZKTeco, Infinova, Matrix, Toshiba and many more. Security devices and turnkey solutions The 2020 edition of Secutech India is set to reflect the country’s digital transformation Detailing the business value of the fair, Ms Regina Tsai, the General Manager of Messe Frankfurt New Era Business Media Ltd said: “Catering to local market requirements such as cost efficiency and a need for fast project implementation, Secutech India assembles the full range of security devices and turnkey solutions under a single roof. Benefiting from its position in Mumbai, India’s commercial centre, last year the fair attracted more than 20,000 buyers travelling from across India’s main regions, and we are looking forward to welcoming even more business this coming May.” The 2020 edition of Secutech India is set to reflect the country’s digital transformation. IP cameras are in high demand from SMEs, retail and the residential segment, while biometric access control systems are also gaining popularity in offices and at border controls, with users gradually favouring contactless systems such as facial recognition above fingerprint biometrics. Core security solutions In the view of Ms Tsai, this year’s fair is taking place at a favourable time for the regional industry: “The government aims to transform India into an electronics export hub, which will open up new opportunities for component manufacturers catering to the local manufacturing sector. But just as importantly, as part of India’s proposed Union Budget 2020, infrastructure development across roads, railway, airports, ports, and economic corridors are expected to raise demand for core security solutions including video surveillance, video analytics, biometrics and intruder detection systems." "The governments ‘Digital India’, ‘Smart City Mission’, and ‘Technology Empowerment’ initiatives will also be growth drivers.” Access control in healthcare facilities As a maturing security market, the appetite for knowledge in India is growing" Among many benefits, the ability to make onsite comparisons, conduct meaningful business discussions and view product demonstrations are a few of the show elements that visitor’s to Secutech India value. According to Ms Tsai, business effectiveness is the top priority for the fair’s organisers: “Initiatives such as the ‘Secutech connect’ business matching service which links buyers with exhibitors based on industry background continue to be highly popular, helping us to generate genuine business outcomes for participants.” But beyond business, information exchange is also a priority says Ms Tsai: “As a maturing security market, the appetite for knowledge in India is growing. This is a need that the upcoming edition of Secutech India will cater for with a series of conferences dealing with topics relevant to the local market, including cyber security, smart city digital infrastructure; the convergence of 5G, artificial intelligence, data analytics and the IoT; access control in healthcare facilities, and fire safety in elderly care homes and restaurants.” Personal protection equipment In addition to its core focus on security, Secutech India 2020, in cooperation with the GPS Association of India, will feature a pavilion dedicated to fleet management, vehicle tracking as well as passenger and driver safety. The concurrent ‘Fire and Safety India’ event will also return as the destination for trade buyers to locate the latest firefighting gear, personal protection equipment and smoke detection systems.
Checkpoint Systems has unveiled a host of new, pioneering solutions at EuroShop 2020 that demonstrate how technology can help brands navigate the evolving retail landscape. The only fully vertically integrated solutions provider, Checkpoint, has developed an extensive understanding of the complex challenges presented by the retail digital transformation. And, its collaboration with leading retailers, such as LPP and Desigual, demonstrates how it is building an agile, responsive in-store environment, improving operations and creating a game-changing customer experience. Helping retailers fulfil omnichannel orders in-store, Checkpoint revealed the latest upgrades to its Internet of Things (IoT) platform HALO. Simplify omnichannel orders with RFID The platform uses RFID-driven inventory data to drive the distribution of orders to stores. Staff, then, receive easy-to-use order information including the location of items and schedule for shipment or in-store pickup. RFID is proven to elevate inventory accuracy from 65-75% to 93-99%1, with the capability to transform omnichannel and task management functionality. HALO uses RFID technology and accurate inventory data to help distribute orders among stores based on availability.Retail operators are further supported by the HALO mobile app. This presents store staff with the order information and helps schedule fulfilment – locating the items and preparing for pickup or shipment. The new functionality will improve in-store productivity, increase the Units Per Hour fulfilled, whilst boosting sales and customer satisfaction. Future proof visual merchandising Across the retail industry, competition and consumer expectations continue to intensify “We continuously invest in logistics and IT to streamline the consumer-oriented omnichannel model. With HALO’s new in-store fulfilment functionality, we expect to further optimise operations through inventory accuracy, creating a new level of customer satisfaction,” says Daniel Muñoz, Operations Director of international fashion brand, Desigual. Across the retail industry, competition and consumer expectations continue to intensify. Checkpoint is helping retailers entice customers into stores with a revolutionary new video advertising and loss prevention solution, the Digital Display antenna. Proven to increase sales opportunities, digital signage in stores encourages customers to spend up to 30% more time browsing, with 4 out of 5 brands experiencing additional sales of up to 33%. Protect metal products and metallic packaging The pioneering hybrid solution from Checkpoint is capable of broadcasting high impact video content to compel customers to enter stores while offering retailers full EAS functionality. Reinforcing its position as a global provider of source-to-shopper solutions, Checkpoint also unveiled the world’s first RF label for metal products and metallic packaging at EuroShop 2020. Historically, retailers with RF EAS had very limited options to protect products in metal packaging, leaving high-risk items vulnerable on shop shelves. The revolutionary new RF Metal Label has been developed specifically for high-value, sought-after products, such as infant milk formula and multi-packs of energy drinks. It has now been deployed across six European countries, with widespread positive feedback. Further expanding the capability and performance of its labelling innovations, Checkpoint also announced the launch of the first inlays with the Impinj M700 tag chip family, including a new version of its unique UNO RF/RFID label. Improved label performance and sustainability Checkpoint is helping to mitigate body shielding, which can affect the performance of the individual technologies The patented and fully integrated UNO RF/RFID label features all-new RFID chip options, including the recently launched Impinj M750 chip. The new label simultaneously offers retailers the benefits of EAS protection and RFID inventory management when paired with the appropriate hardware and software. This means only one label is required, helping to further decrease labour costs and process time. By combining RF and RFID technologies, Checkpoint is also helping to mitigate body shielding and shadowing, which can affect the performance of the individual technologies. With store aesthetics playing a crucial role in driving sales conversions, retailers are turning to open merchandising solutions to create engaging in-store experiences. Helping expand display opportunities, Checkpoint has unveiled a range of highly anticipated Alpha High Theft Solutions. Enhance product protection with Alpha High Theft Solutions Among the products launched at EuroShop 2020, Checkpoint demonstrated its new ShoeLok – a unique alarm tag that attaches to footwear without damaging the merchandise. Also on display, customised keepers, suitable for a diverse range of products, highlighted how retailers can protect brand aesthetics while improving visibility and sales. And, to protect against shoplifters increasingly using counterfeit, stolen or illegally acquired detachers to defeat ‘on-product’ solutions, Checkpoint unveiled its S3VX solution. The unique range of security keys uses advanced encryption technology to send a verification code to disarm on-product tags, during which time the device can then be opened using an extra-strength S3x magnet. Uncover the next generation of EAS solutions Checkpoint was also joined at EuroShop by international fashion brand, Desigual and Polish clothing company, LPP With the role of bricks and mortar stores changing, retailers are turning to new formats to improve the in-store experience for customers. Checkpoint’s innovative antenna designs demonstrate how brands can achieve record-breaking detection with a solution for every store format and industry. The broad product range of EAS antennas includes many varieties, from unobtrusive in-lane protection to free-standing wall or door mounted sensors, powered by Checkpoint’s connected NEO electronics platform. Checkpoint was also joined at EuroShop by international fashion brand, Desigual and Polish clothing company, LPP. Patrice Bahuaud of Checkpoint Systems and LPP’s Alexander Yashin presented the results of its large-scale RFID programme which saw improved merchandise availability, operational efficiency and the consumer experience. Demonstrating retail excellence While Desigual’s Matilde González Carvajal and Joan Amat Riera discussed the implementation and implications of their latest project: HALO. The RFID technology system, which has been applied to omnichannel orders to increase store productivity, sales and customer satisfaction. Fran Zanier, EMEA Marketing Director at Checkpoint Systems, commented: “As the only vertically integrated solutions provider, we have a comprehensive understanding of the complex challenges retailers face. We continue to demonstrate how we are working with retailers around the world to improve financial performance and deliver a seamless customer experience. We’re delighted with the reception from visitors at our booth at EuroShop 2020 as we continue to support and inspire the future of retail intelligence.”
Technology company Ocucon has developed a lighter version of their VSaaS product, Cloud by Ocucon, allowing retailers to now benefit from innovative cloud technology for a select number of cameras. Cirrus Cloud by Ocucon is a lightweight, highly flexible version of Cloud by Ocucon. It will have all the features of its bigger brother but, in response to retailer demand, it has been optimised to work in a modular fashion for up to eight cameras per store. In-store surveillance and storage Research conducted by the company found that 99% of incidents were caught by just a third of all cameras in a typical retail outlet. This means that on average just eight cameras caught the ‘sweet spot’ of incidents. Cirrus Cloud by Ocucon provides an in-store surveillance and storage service in HD, captured continuously over a 24/7 period, in the cloud for up to eight cameras per store. We see this as an opportunity to introduce our ground-breaking technology to an increased variety of clients" The service will also provide an incident and case management reporting tool that will enable easy access, analysis and retrieval of incidents. Gary Trotter, Co-Founder of Ocucon said: “We are always listening to feedback from our clients and we realised that by re-investing in new technology, we could offer this exciting new product to suit a wider range of retailers and their needs." Easy access surveillance storage "Cirrus Cloud works in a modular fashion, so that we can ensure that the footage from those ‘sweet spot’ cameras can be easily stored, analysed and retrieved. We see this as an opportunity to introduce our ground-breaking technology to an increased variety of clients both on a national and international scale.” Ocucon developed Cloud by Ocucon, their unlimited VSaaS system to address the need for easy access surveillance storage, to avoid fraudulent cases of slips, trips and falls – currently estimated to cost retailers £800m a year. The technology removes physical limitations on the amount of surveillance footage an organisation can save. Delivering a powerful, cloud-based storage and retrieval platform, Ocucon provides the facility to store, analyse and retrieve unlimited amounts of video surveillance footage from within the Ocucon portal.
On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandalism to SMB is around $3,370 per incident (US Small Business Administration), including a staggering 692 vehicle vandalism claims per day. Likewise, the average cost of theft to SMB is about $300 per shoplifting incident and $1,500 per employee theft incident, which accounts for 38% and 34.5% of all theft instances, respectively (National Retail Security Survey). High-performance artificial intelligent systems can automate the monitoring tasks Vandalism and theft have proven time and time again to be inconvenient and deconstructively harmful towards SMB. However, these financial burdens can be prevented with the use of the right security system. AI-based security systems with Deep Learning contain many features that many SMB owners find advantageous in their pursuit to stop unwarranted and unwanted money loss. Intrusion and loitering detection The first of many features that can help with vandalism and theft prevention is Intrusion Detection. High-performance artificial intelligent systems can automate the monitoring tasks for high-risk sites to provide a high level of security and security personnel monitoring efficiency. Traditional intrusion detection systems detect objects based on size and location, but they do not recognise the type of objects. Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognise a plethora of different object types, can distinguish objects of interest, thus significantly decreases the false-positive intrusion rate. The more advanced AI-based systems, like those we offered at IronYun, enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customisable in particular systems, which allows for a range of detection options. Advanced loitering detection software as such can detect and trigger real-time alerts for both people loitering and/or vehicles that are illegally parked in certain areas of interest. A benefit, which only certain advanced systems contain, is the ability to send trigger actions to 3rd-party systems in reaction to receiving an alert of loitering and/or intrusion detection. These trigger actions can be set to contact authorities immediately and/or trigger a scare tactic alarm or announcement to intruder/loiterer. Certain Face Recognition and License Plate Recognition software can record individual people/vehicles Face and license plate recognition In addition to the activity detection solutions, certain Face Recognition and License Plate Recognition software can record individual people/vehicles and use pre-configured lists to identify particular faces or plates that may be of interest, such as those in watchlists. These systems can also enable the users to upload images of faces not in the lists and search for them in the camera recording. For instance, if a person is detected several times loitering outside a store, one may save one of the detection photos into the watchlist, and set up an alert when said face is recognised again outside the building in the future. The alerts will help to deter and prevent vandalism or theft, and notify the authorities to the scene before the troublemaker completes the act. The main attributes of high-performance Face Recognition systems which maximise assistance with vandalism and theft management include: Face match rate > 90% with good camera angles and lighting. Processing multiple streams and multiple faces per image. Live face extraction and matching to databases of thousands of faces within 3 seconds. State-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR camerasIf the watchlist individual is wearing a mask or their face is not in view of the camera, their license plate may be a good indicator. If a particular car is detected several times loitering in the parking lot or street outside a store, the user can set the alerts for such car to get notified in the future. With an AI solution like this, common street cameras should be equipped with LPR capabilities. So, state-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR cameras. High-performance alert mechanisms A high-performance AI solution, in addition to having high accuracy, should be able to: Easily integrate with 3rd-party systems Work well with all ONVIF IP cameras including infrared and thermal ones (for Intrusion detection) Analyses video streams in real time and trigger alerts within a few seconds Send alerts to multiple VMSs, connect with signalling devices such as loud speakers or flashing lights Send email notifications to security staff and police departments Send notification on mobile device using AI NVR mobile app Maintains a record of all alerts to provide evidence of intrusion and loitering instances for police and insurance agencies. To assist in theft and vandalism prevention, AI-based security systems with deep learning will do all of the tedious work for you. Their low cost and high performance also make them the most accessible security solutions in the market with large return on investment. Stopping crimes is a difficult, ongoing challenge, but with the right AI software, business vendors and police departments can do so with more ease.
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organisation, because the previously under-utilised data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organisations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognise patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviours of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimising city management and infrastructure. When video data is aggregated over time, it can be visualised into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous behaviour. A city could, for instance, analyse the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behaviour, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services. Analysing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimised based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimisation. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimisation – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organisations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organisations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organisation’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetise the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organisation. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organisations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organisations, not technology. If we truly understand the risks to the organisation, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organisations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organisations.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customise the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-time access control security updates Furthermore, once healthcare facilities are able to digitise all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analogue to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change – is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorised staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardised technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more. Missed the rest our healthcare mini series? Read part one here and part two here.
GSX 2019 got off to a jaunty start Tuesday. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their booths. There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side), while the trend toward system sales is continuing. Here's a review of Day 1 from the show floor. Dahua continues to educate market “Traffic-wise, the show is better than last year,” observed Tim Shen, Director of Marketing at Dahua Technology USA, at midday on Tuesday. “We met more people from Latin America,” he added. Shen theorised that Chicago is at the center of a larger territory of customers than last year’s location (Las Vegas). Dahua’s presence at the show makes a statement: We’re still here" Dahua has faced some negative publicity in the last year since they were banned from procurement by U.S. government customers by the National Defense Authorization Act (NDAA). Dahua’s presence at the show makes a statement, says Shen. The statement is “We’re still here.” Shen said only one visitor to the Dahua booth even mentioned the NDAA on the first day of the show, and the visitor was misinformed about the provisions and implications of the law. “There is a lot of misinformation,” he says. “We need to continue to educate the market.” Facial recognition, video metadata, and people counting New at the show is the Dahua Analytics+ line of cameras that feature more in-depth analysis of data such as facial attributes, video metadata, and people counting. For example, the cameras can identify 128 points in a face, with an additional 256 attributes analysed by the back-end recorder. Analysis can provide information such as age and gender, which can help a retailer analyse the demographics of their customers, for instance. Dahua is also adopting some of its consumer line of products for sale through the commercial channel. These include a flood light camera, a 2-megapixel WiFi camera and a doorbell camera. The products might be used outside of a retail store, for example, to complement Dahua commercial cameras that are used inside the store, says Shen. Dahua previewed a new multi-sensor camera that also includes a speed dome. The multi-sensor component combines eight views, each 2 megapixels, for a total of 16 megapixels. Below the multi-sensor camera is mounted a speed dome that can zoom in on regions of interest in the larger multisensor view. The camera will be launched in the fourth quarter. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their exhibits ACRE report continued North American growth “The industry’s momentum will continue to grow,” predicted Joe Grillo, Principal of ACRE. New areas such as cloud and mobile credentialing have the fastest growth rate, but are starting from a much smaller base, he said, so momentum in those categories will take time. ACRE sees continued rapid growth with no slowdown in the North American market Grillo noticed the first morning of GSX was busy, although there was a bit of a lull at midday. In terms of the business outlook, Grillo sees continued rapid growth with no slowdown in the North American market, although there have been some negative elements creeping into the outlook in Europe. Cybersecurity concerns in access control I caught up with Grillo at the booth promoting RS2, a Munster, Ind., access control company that Acre acquired last May. It is the only Acre company that is exhibiting at GSX. RS2 is one of two access control companies acquired by Acre in the last year — the other was Open Options, Addison, Texas. Grillo said the two acquired companies are complementary, especially in terms of their sales channels and geographic strengths. Although both are national companies, RS2 tends to be stronger in the Midwest, while Open Options sales emphasis is centered in Texas and emanates to the rest of the country. Concerns about vulnerabilities are a growing issue in access control, said Grillo, and more large endusers are conducting penetration testing of systems. The industry should welcome the scrutiny, he added. Cybersecurity also represents an business opportunity in access control, noted Grillo. Concerns about the vulnerabilities of legacy technologies such as 125Khz proximity cards and the Wiegand protocol will likely accelerate the pace of companies upgrading their access control systems There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side) Eagle Eye Networks and cloud-based VMS Ken Francis of Eagle Eye Networks had already realised some new client opportunities during the first day of the show, although he was not optimistic at the outset. In contacting potential clients to meet at the show, he had heard that many were not attending. Among Eagle Eye Networks’ news at the show is full integration of body-cams into their cloud-based video management system. “It’s the most unique thing happening from a video management perspective,” Francis said. Previously, if someone needed a video clip from a body cam, they had to use a separate software system.Five years from now, at least 80 percent of all VMS systems will be cloud-managed" Francis continues to be bullish on the subject of cloud adoption of video management and made a bold prediction: “Five years from now, at least 80 percent of all VMS systems will be cloud-managed.” Eagle Eye Networks is doing its part with “rocket growth” that is reflected in an increase of company employees from 27 to 165 or so. Economies of scale have enabled Eagle Eye Networks to lower subscription prices by up to 45 percent. Genetec's release self-service PIAM system Many of the “new” products at GSX 2019 are slight variations on what was introduced at ISC West last spring. An exception is Genetec’s introduction of ClearID, a self-service physical identity and access management (PIAM) system that enforces security policies while improving the flow of people within the organisation. The new system is integrated with the Genetec's Security Center Synergis access control system. PIAM systems have historically been customisable, complex to install and costly, which is why a lot of companies have not used a system. Genetec’s differentiator is that it is an off-the-shelf, out-of-the-box solution for a broader base of customers. “We scanned the market and found a lack of off-the-shelf identity management systems,” said Derek Arcuri, Product Marketing Manager, Genetec. “Targeting the mid-market, we are providing an accessible, ready-to-go cloud-based system that is ‘baked’ for the average company but can be integrated and expanded to include other systems.” The trend toward system sales at the show is continuing ClearID will simplify operation for the security department, which was previously tasked with a lot of administrative work in response to various departments. ClearID “pushes down” the authority to use the system to stakeholders (such as IT and/or facilities directors) and provides a system they can use themselves without involving security. “It empowers stakeholders and employees to work directly through the system rather than going through security,” says Arcuri. “It gives employees access based on stakeholder policies and improves the flow of people through an organisation. The security director is relieved of administrative work and can work on ‘real’ security.” I saw some other things today, too, which I will share in a future GSX article... And more about the show tomorrow.
National Bank of Umm Al Qaiwain (the Bank) is a Public Shareholding Company incorporated in Umm Al Qaiwain by Amiri Decree Number (1) on January 5, 1982, issued by His Highness, the Ruler of Umm Al Qaiwain and commenced its operations with effect from August 1, 1982. The Local government of Umm Al Qaiwain is the largest shareholder and promoter of the bank. The bank is engaged in providing retail and corporate banking services through a network of 14 branches in U.A.E. The Bank carries out Islamic banking operations through Islamic Banking window established in 2005 across its branch network. They were searching for a fool-proof solution that would help them in managing the Time-Attendance and overtime calculation. With offices spread over 14 locations in UAE, management of attendance data was a daunting task. Centralised attendance data management All manual work for report generation was eliminated outrightly, simplifying the salary procedure Thus, centralised attendance data management and maintaining a complete record of their employees were a part of their key requirements. Moreover, their payroll processing deployed a software - RAMCO, wherein the attendance data was manually entered. After a comprehensive discussion with the customer, Matrix offered a centralised platform - COSEC CENTRA, to manage all the data centrally. Door controllers - COSEC VEGA FAX installed in all the office entrances. These door controllers are integrated with the central platform that pushes the event data to the server. Furthermore, the Matrix platform is integrated with the payroll system - RAMCO. All manual work for report generation was eliminated outrightly, simplifying the salary procedure. After implementing Matrix solutions, NBQ witnessed drastic changes while following their processes. Customised attendance policy formation Effortless attendance management of multiple locations from the Head Office was prominently one of them. The shift allocation and shift correction processes were streamlined. Their solution included some advanced features like customised attendance policy formation and real item alert on attendance related event & auto-scheduled reporting. This, in turn, ensured efficient employee database management improving productivity. Products and solutions offered: COSEC VEGA FAX A complete Time-Attendance and Access Control solution with a blend of aesthetics, size, connectivity, reliability and ease-of-use. Designed for large enterprises with multi-location organisations. COSEC CENTRA PLT A web-enabled application server that controls the entire system from anywhere in the world. It is the heart of the entire solution and acts as a bridge between applications and the devices. COSEC CENTRA TAM An enterprise-grade solution, designed for organisations the Time-Attendance and Leave Management processes like recording entries and exits, salary processing, etc.
A grocery chain was experiencing a shoplifting problem at several of its locations. The shrinkage loss was significant and was impacting store profitability. Having worked with Alvarado in the past, the chain reached out to Garda Construction and Dale Staton at Alvarado to help craft a solution. The store had an open layout, and while visually appealing, shoppers could easily walk out without passing through a checkstand. EAS equipment would periodically alarm when a patron or thief walked out the door, but because alarms were common, they were generally ignored. Monitored checkstand area Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor For purposes of theft control, Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor, while providing a physical deterrent from exiting the store without first passing through a monitored checkstand area. Acting on Dale’s suggestion, the store installed Alvarado’s SW500 motorised gate with camera-based detection and presence technology, along with Alvarado’s modular post and railing. After patrons pass through the exterior bi-parting doors, they approach the gate to enter the merchandise area. The gate opens automatically, allowing access. When the gate is closed, if a patron (or thief) walks up to the gate to exit, a pulsing alarm sound warns the patron and alerts store personnel. If the patron backs out of the detection area, the alarm stops. If the patron continues and attempts to push or pull the gate open, a sustained alarm provides additional notification. Fewer false openings and unwanted alarms The use of camera-based detection provides significant benefits. Traditional detection technologies, such as microwave or PIR, make it very difficult (and sometimes impossible) to accurately define motion and presence sensing detection areas, resulting in unwanted openings and false alarms caused simply by normal store traffic patterns. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically Alvarado’s camera-based detection technology, which is installed in the top cap of the gate, allows both the entry and exit sensing areas of the SW500 to be accurately defined using an included software application. An accurate detection pattern results in substantially greater application flexibility and far fewer false openings and unwanted alarms. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically. Camera-based motion detection Store personnel also commented that numerous patrons suspected of being shoplifters stopped coming to the stores. The overall result was a significant decrease in theft and improved profitability that more than justified the equipment purchase and installation expense. From traditional retail turnstiles and gates, to the innovative SW500 motorised pedestrian gate with camera-based motion detection, Alvarado provides an array of entry control solutions to retail customers – as it has done since 1956. Our full product portfolio offers inexpensive and effective methods of controlling pedestrian traffic and shopping cart flow patterns and reducing shoplifting and shrinkage in retail and grocery stores.
Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-metre multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.
Motorola Solutions and Avigilon Corporation, a Motorola Solutions company, announces that they have been selected to help protect Marino’s Market in Alabama. With over 18,000 customers shopping each week at its two store locations, it is crucial for Marino’s Market to protect its business from customer theft, false liability claims, shrinkage and procurement issues. To address these concerns, Marino’s Market deployed a security system that provides greater visibility throughout their stores to help ensure that employees follow cash handling procedures correctly and track down deliveries. Since deploying a comprehensive Avigilon and Motorola Solutions system, Marino’s Market has seen an improvement in the efficiency of its security operations by 75% and its shrinkage has been reduced by 50%. Efficient communication between store managers Marino’s Market worked with integrator American Video & Alarm, Inc. to install a complete Avigilon and Motorola Solutions security system. The new system features Avigilon Control Center (ACC) video management software, an Access Control Manager™ system and a suite of Avigilon cameras including the H4 Mini Dome and H4 Pro models as well as the H4 Multisensor, H4 Fisheye, H4A Bullet and H4 IR PTZ cameras, which feature self-learning video analytics. The Avigilon video security system helps take care of the detection aspect of security Marino’s Market also uses Motorola Solutions CLS1410 two-way radios to enable efficient communication between store managers. The Avigilon video security system helps take care of the detection aspect of security while Motorola Solutions radios help easily maintain fast communication between managers in the moments that matter most. Safe and positive shopping experience “Having an Avigilon system is like having a virtual security guard; it gives me so much more freedom because I don’t have to do all the work myself — the analytics and search functions of ACC™ takes a lot of that work off my plate,” said AJ Marino. “And you can find information so fast that you can respond in near real-time before the perpetrator even leaves the store so that you can intercept them and address the issue.” “We are pleased to offer Marino’s Market technology that helps them provide a safe and positive shopping experience to their customers, while also ensuring the proper handling of goods,” said John Kedzierski, senior vice president, Video Security Solutions at Motorola Solutions. “The system has enabled the market to operate more efficiently and demonstrates the potential of Avigilon and Motorola Solutions security offerings within a busy retail environment."
Theft from stock rooms and shop floors is a persistent problem for retailers. With around €900 million lost annually to thieves in Belgium alone, upscale fashion boutique Patio sought an easy, low-cost deterrent. Code Handle locks fitted on key doors were the answer. A location on Leuven’s most exclusive shopping street did not insulate Patio from retail theft. Shoplifting is a growing problem in many European countries, and thefts had also proliferated at Patio. Thieves were using the store’s toilet to remove clothing tags. Some even went upstairs to Patio’s offices and stole valuable items. Access control system Code Handle proved an ideal solution for us to protect non-public spaces from the public" During a store renovation, manager Jeff Van den Bergh decided Patio’s offices and customer toilet needed proper security. Shoppers and visitors should not enjoy free, casual access to these sensitive rooms. However, he did not want staff wasting their time tracking physical keys when they could be helping customers. An expensive access control system was also ruled out. Door hardware had to look clean and contemporary, to meet the style-conscious standards of Patio’s interior. The store’s security contractor recommended Code Handle, which adds electronic PIN locking to doors without wires or an expensive access system. “Code Handle proved an ideal solution for us to protect non-public spaces from the public,” says Jeff Van den Bergh, Patio’s Store Manager. Door security Door security is operated by a discreet PIN-pad built into a brushed-chrome handle. Two standard batteries slot inside each Code Handle to power the digital security. These typically last for 30,000 lock/unlock cycles. "The design fits well within the store,” adds Mr Van den Bergh. Now, Patio customers still use the toilet — but not unsolicited. An employee unlocks the door for them without a key or pass. The door to Patio’s offices is closed to everyone, except staff who unlock it with a personal PIN. Code Handle comes with one Master PIN; the store manager issues up to 9 additional 4–6-digit PINs. When an employee leaves Patio, it’s simple to delete their PIN.
Since 1964 the Central Bank of Jordan has played a crucial role distributing currency, maintaining national reserves of gold and foreign currencies, supporting economic development and ensuring the stability of the country’s financial system. For the bank, maintaining the most robust, up-to-date standards of security is not just mission critical, it’s a matter of national importance. IDIS technology is now trusted to provide full video protection. IDIS Solution Suite video management software (VMS) is at the heart of the Central Bank’s new video system, with the first phase encompassing 425-plus cameras upgrading its headquarters and protecting three branches. Cost-efficient remote firmware updates The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate IDIS Solution Suite’s hybrid capability not only enabled seamless switchover from the bank’s legacy analogue cameras, it is easier to operate than competitive systems and will allow cost-efficient remote firmware updates and system maintenance. Ametrad implemented powerful IDIS DR-8364D 64-channel NVRs, with a super-fast 900Mbps throughput to ensure high performance and simultaneous live view and playback with no degradation of image quality or latency. The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate, while supporting RAID 1, 5 and 10 and uses IDIS’s iBank file structure to deliver an unprecedented level of resilience. Multi-layered protection against video data loss The NVRs also offer the advantage of flexible H.265 and H.264 dual codec performance allowing the Central Bank to reap the benefits of high-definition H.265 recording, while viewing in H.264. IDIS Intelligent Codec offers further storage and bandwidth savings of up to 90% when combined with Motion Adaptive Transmission (MAT). IDIS Solution Suite further optimises network bandwidth through dynamic multi-stream control IDIS Solution Suite further optimises network bandwidth through dynamic multi-stream control by detecting overloads to prevent network strain. And, importantly, it improves the control room operator’s quality of experience in the face of varying network bandwidth. IDIS Critical Failover technology provides multi-layered protection against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. Improving maintenance standards This ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings. Testing at project handover confirmed that the Failover metrics fully met the client’s expectations. The IDIS solution was also selected because of its IDIS Ultimate Warranty, and ease of future expansion with guaranteed forward and backward combability. Security directors at the Central Bank wanted to replace their existing video system with the best new generation and futureproof solution that would deliver simultaneously high performance live view and recording. The bank identified the need to improve maintenance standards, eradicate system failures and ensure a low total cost of ownership. They also wanted to mitigate against video data loss, protect against cyber threats, and have a solution that would be easier for operators to use, with faster footage search and retrieval. Mission-critical projects Integrator Ametrad Technology Services won a hard-fought tender process against top competitors The control room at the bank’s headquarters needed a complete upgrade with the ability to centrally manage and control surveillance across all its branches. It was essential for the entire project to be delivered with minimum disruption that ensured no loss of video coverage during the phased implementation. Following a competitive proof of concept demonstration with the latest IDIS technology, integrator Ametrad Technology Services won a hard-fought tender process against top competitors, including the long-established previous contract holder. The successful partnership between Ametrad Technology Services and IDIS resulted in efficient project delivery, on time as promised, and has put the two companies a lead position for other mission-critical projects across the Levant region. Password breaches and cyber security loopholes In operation the bank’s new system has lower bandwidth requirements and faster recording retrieval time, making the security operation both more effective and more economical. The bank’s central monitoring team can now work more efficiently, with their new IDIS VMS providing event forwarding, acknowledgements, notifications, live pop-ups and other valuable functions. IDIS’s true plug-and-play technology is also less vulnerable to password breaches and cyber security loopholes, as installation engineers don’t need to manage IP addresses or manually enter passwords for each device. And IDIS’s Linux based servers and proprietary protocols ensure the highest level of resistance to hacking. Highest standard of video surveillance As the system expands FEN will act as force multiplier by reducing installation costs IDIS’s For Every Network (FEN) capability, which uses peer-to-peer technology, also allowed Ametrad engineers to quickly name each branch and connect the system to IDIS Solution Suite. As the system expands FEN will act as force multiplier by reducing installation costs, speeding up implementation time and protecting against human error by eliminating the complexity and cyber challenges associated with multi-site surveillance. "Working in close partnership with IDIS we were able to deliver a smooth, staged technology migration at these critical security sites, with no delays, problems or interruptions to recording," said Ahmad Shanawani, Managing Director of Ametrad Technology Services. Meanwhile, the Central Bank’s engineering department confirms that the IDIS solution now provides the uncompromising standard of protection they need, with lower ongoing costs, easier operation and the assurance that they will continue with the highest standard of video surveillance going forward.
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
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Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
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