Panasonic Business opens the doors to its new Customer Experience Centre in Bracknell, showcasing its range of cutting edge B2B solutions both physically and virtually. Situated at the new UK headquarters on Western Road, Bracknell, the Customer Experience Centre is experienced as two zones. The first is an immersive 270 degree interactive presentation space, built around eight separate virtual vertical environments, and a demonstration space that allows customers to get hands-on with the lates...
Sargent and Greenleaf (S&G), a manufacturer of high-quality mechanical and electronic locks, announces its newest centrally controlled, Internet Protocol (IP) safe lock: NexusIP. As an IP security system and part of S&G’s Digital Platform, NexusIP is a fully scalable solution that allows for real-time, remote monitoring and control of one lock or multi-lock location network for a more reliable IP safe lock. Utilizing Wi-Fi networks that are already in place, NexusIP requires...
Matrix Comsec, a manufacturer and provider of security and telecom solutions, is participating in ISC WEST 2019, Las Vegas, USA on 10th April 2019. Matrix will be showcasing its comprehensive range of IP video surveillance, people mobility management - an innovative range of access control and time-attendance solutions at the event. Both these solutions are specifically designed for large and multi-location enterprises, SME and SMB organisations. Matrix is known for offering technology driven,...
The manufacturer of steel doors and physical security solutions, Bradbury Group, are announcing their move into their new headquarters located on Foxhills Industrial Estate in Scunthorpe, North Lincolnshire, totalling an investment of around £8 million. The new 135,000 sq. ft production facility is an integral part of a mass expansion plan to be rolled out by the company, which is now in its 28th year of production. As part of the expansion, the company have invested several million pound...
The past decade has seen unprecedented growth in data creation and management. The products and services that consumers use every day – and the systems businesses, large and small, rely on – all revolve around data. The increasing frequency of high-profile data breaches and hacks should be alarming to anyone, and there’s a danger data security could worsen in the coming years. According to DataAge 2025, a report by IDC and Seagate, by 2025, almost 90% of all data created in t...
Dahua Technology, a video-centric smart IoT solution and service provider, introduced its “Heart of City (HOC)” strategy to the overseas markets during Intersec 2019 in Dubai, UAE. Industry experts, Dahua customers and dealers from trade and business outlets as well as major media from nearby area gathered together to witness Dahua HOC’s debut overseas. Xin Chen, General Manager of Dahua Technology Middle East FZE, kicked off the launch conference and shared the new strategy w...
Intersec 2019, one of the world's leading trade fair for security, safety, and fire protection, opened in Dubai, featuring 1,212 exhibitors from 54 countries. The annual three-day event, which runs until 22nd January at the Dubai International Convention and Exhibition Centre, is organised by Messe Frankfurt Middle East, and supported by the Dubai Police, Dubai Police Academy, Dubai Civil Defence, the Security Industry Regulatory Agency (SIRA), and the Dubai Municipality. They’re joined by a further 35 international government partners, trade associations, and non-profit institutions aimed at advancing the global security, safety, and fire protection landscape. Intersec Future Security Summit The dedicated showpiece event is often used as the annual platform for hundreds of exhibitors to launch their latest products and solutionsHighlights this year include the new Intersec Future Security Summit, featuring 40-plus regional and international experts and government speakers, while returning features include the Drone Zone, an Outdoor Demo Area for live firefighting and emergency rescue operations, along with workshops and seminars to keep an expected audience of 30,000-plus visitors informed about the latest market trends and technologies. Spanning 60,000sqm, Intersec 2019 covers the six show sections - Fire & Rescue (431 exhibitors), Commercial Security (375 exhibitors), Safety & Health (142 exhibitors), Information Security (120 exhibitors), Homeland Security & Policing (90 exhibitors), and Physical and Perimeter Security (54 exhibitors). The dedicated showpiece event is often used as the annual platform for hundreds of exhibitors to launch their latest products and solutions for the global security, safety, and fire protection industries. All-terrain specialty firefighting vehicle Rosenbauer from Austria, one of the world’s leading manufacturers of systems for firefighting and disaster protection, was one of the exhibitors this week, and unveiled TIGON, dubbed as a ‘radically designed, extraordinarily all-terrain specialty firefighting vehicle for industrial use.’ The Rosenbauer TIGON is one of the most all-terrain, variable, and long-lasting industrial vehicles worldwide “The special vehicle combines proven off-road expertise from Tatra and optimally designed drive components with outstanding extinguishing technology from Rosenbauer,” said Christian Mairzedt, Senior Vice President and Head of the Middle East and North Africa at Rosenbauer. “The Rosenbauer TIGON is one of the most all-terrain, variable, and long-lasting industrial vehicles worldwide. Its powerful performance makes it one of the most extraordinary fire fighting vehicles of our time.” AI-based solutions on display Nearly two-thirds of the world’s top 50 security manufacturers are also on-board Intersec 2019, including 17 of the top 20 incumbents comprising Hikvision, Dahua, ASSA ABLOY, Bosch Security Systems, Axis Communications, FLIR Systems, Hanwha Techwin, Tiandy Technologies, Avigilon, Infinova, Optex, VIVOTEK, CP Plus, Nedap, Raysharp, Milestone Systems, and Kedacom. All are showcasing their latest solutions, from Artificial Intelligence (AI)-based safe city services and smart home security products, to the latest high definition IP-Network cameras and analytics software used across industry verticals from banking and retail to hospitality and oil & gas. Avigilon is showcasing its Avigilon Control Center 6.14 software, with enhanced capabilities for Avigilon Appearance Search technology across ACC sites Avigilon is showcasing its newly released Avigilon Control Center (ACC) 6.14 software, with enhanced capabilities for Avigilon Appearance Search technology across ACC sites, increased security and enhanced performance. The Canadian-headquartered company is also shining the spotlight on its Avigilon Appearance Search technology, a deep learning AI search engine that sorts through hours of footage with ease. Bringing automation to surveillance Paul Such, Vice President of Sales for Avigilon in Europe, the Middle East, and Africa, said Avigilon’s Appearance Search technology allows users to quickly locate a specific person or vehicle of interest across multiple sites that are connected to the same ACC client. “We’ll also feature Avigilon Unusual Motion Detection (UMD) technology, an advanced AI technology that will bring a new level of automation to surveillance,” said Such. “UMD technology is designed to continuously learn what typical activity in the scene looks like and focus the operator's attention on atypical events needing further investigation.” Such said, “A critical mass has been reached in the volume of video data captured and the limits of human attention to effectively search through that data,” adding: “As such, the demand for video analytics is increasing globally. Through the power of AI, Avigilon is developing technologies and products that dramatically increase the effectiveness of security systems by focussing human attention on what matters most.” AI and IoT at Future Security Summit Gren said the Middle East and the UAE in particular have always been an innovator in security and security technologiesThe 21st edition of Intersec in 2019 also coincided with the launch of the three-day Intersec Future Security Summit, where Future Foresight on Security, Artificial Intelligence, along with the Internet of Things (IoT) and Intelligent Systems were among the central themes on the first day. Martin Gren, Co-Founder of Axis Communications, and the inventor of the world’s first IP-Network camera, was among the headline speakers, offering his view on the future of the global security industry. “We see security needs increasing and new applications are enabled by new and complementing technologies,” said Gren, adding that while AI has shown tremendous improvements over the last few years, it’s still at an early stage. Moving from analogue to IP “Everyone expects to see industry disruption from AI and Deep Learning, and this is an area that Axis are heavily investing in, but I think the true benefits are still several years away. Instead, you will see AI help with regular basic algorithms, and personally, I think the market for audio is going to move from analogue to IP as it’s still currently 98 percent analogue.” Gren said the Middle East and the UAE in particular have always been an innovator in security and security technologies, on account of the region having limited exposure to traditional analogue technologies. Analysts say the market will grow at a compound annual growth rate of 13.5 percent over the next six years, valuing US$31 billion in 2024" “The Middle East was an early adopter of technology, and I think the UAE has shown a scale and willingness to invest that is much stronger than most other countries,” continued Gren. “This has given a modern, and upgraded, network of smart and intelligent systems that is quite unique.” Double-digit growth predicted Intersec 2019 takes place amid a Middle East market where demand for security, safety, and fire protection continues to climb. Andreas Rex, Intersec’s show director, said: “The Middle East market for physical and perimeter security, commercial and information security, fire protection, and drones, is currently estimated to be worth US$14.5 billion. Analysts say this will grow at a compound annual growth rate of 13.5 percent over the next six years, valuing US$31 billion in 2024. “Governments are taking a lead role in ensuring infrastructure, buildings, borders and societies are safe and secure, and the region continues to be an early adopter of smarter, integrated, and innovative solutions spanning both the public and private sectors – from banking, aviation, education and retail, to hospitality, healthcare, construction and energy. “These solutions are course on show this week at Intersec, where more than 1,200 exhibitors from 54 countries are gracing the exhibition floor,” added Rex. Intersec Fire Conference and SIRA Forum Returning popular features include the Drone Zone, an Outdoor Demo Area, and the Safety Design in Buildings PavilionWith 83 percent international participation, Intersec 2019’s 15 country pavilions are coming from Canada, China, Czech Republic, France, Germany, Hong Kong, India, Italy, Korea, Pakistan, Russia, Singapore, Taiwan, UK, and the USA. Other conference highlights include the one-day Intersec Fire Conference on 21st January, which will provide insights into the changing global trends in fire protection and its implications on the Middle East, while Dubai’s Security Industry Regulatory Agency (SIRA) Forum on 22nd January will also return with the latest updates in security law and industry regulations in Dubai. Returning popular features include the Drone Zone, an Outdoor Demo Area, and the Safety Design in Buildings Pavilion. Intersec is held under the patronage of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum.
As part of the ongoing expansion of its banking and payments security and consultancy offering, FIME has confirmed the appointments of Arnaud Crouzet and Edouard Baroin. “Banking and retail are experiencing unprecedented change and, while the digitalisation of payments represents significant opportunities, each stakeholder must overcome a range of challenges,” comments Lionel Grosclaude, CEO at FIME. “Banks must balance the need to transform their strategies and infrastructures for long-term success, while ensuring short-term revenue growth. Retailers and merchants need to make increasingly complex strategic decisions to reduce costs and increase revenues in today’s omnichannel world, but with margins constantly squeezed, it is difficult to know where to focus resources.” Digitise payments Arnaud holds a degree in telecom engineering from EPITA and an executive MBA in business strategy and management from CNAM Paris Arnaud will head up FIME’s security and consultancy offerings, helping banks and merchants to secure, automate and digitise payments while improving the buying experience. For the last eight years he has been in charge of payments strategy at Auchan Group, the world’s 11th largest food retailer. He is also General Secretary of nexo standards, the association dedicated to delivering fast, interoperable and borderless card payment acceptance, and previously worked for American Express Group and Ingenico. Arnaud holds a degree in telecom engineering from EPITA and an executive MBA in business strategy and management from CNAM Paris. “This is an extremely exciting time to join FIME,” adds Arnaud. Digital transformation projects “Regulations, standards and new technologies are changing the game, and key stakeholders are completely reevaluating their roles in the payments ecosystem. FIME is perfectly placed to support banks and merchants throughout every stage of their digital transformation projects. Our consultants, engineers and testing experts are removing pain and friction from payments and helping our customers to deliver richer, more secure omnichannel buying experiences. I look forward to collaborating with my new colleagues.” Edouard Baroin brings extensive consultancy experience to FIME, having led teams at Deloitte, Beobank and Eurogroup Consulting Edouard Baroin joins FIME to support banks, merchants and other payment ecosystem stakeholders to define and launch the best solutions for their customers and their business models. He brings extensive consultancy experience to FIME, having led teams at Deloitte, Beobank and Eurogroup Consulting. He holds a degree in mathematical sciences and an MBA in corporate finance. Navigating regulatory challenges “We enable our customers to innovate in a secure and sustainable way. Testing and compliance are therefore essential, but on many projects we are helping to define the future of payments and standards are yet to catch up. This is where our expertise and consultancy comes in,” concludes Lionel. “The arrival of Arnaud and Edouard is another step towards excellence as we revolutionise our consultancy offering and app security testing methodologies. We have some important new services to launch this year to help our customers define, design, develop, validate and launch new products and services, so please join me in welcoming Arnaud and Edouard to help us achieve our ambitious goals.” FIME supports every phase of the digital transformation process by navigating regulatory challenges, reducing risk and complexity, upgrading legacy systems, and ensuring security and interoperability.
Working ever more closely with distribution partners and system integrators and valuing the feedback they provide in terms of changing market demands has, according to Bob (H.Y.) Hwang Ph.D., delivered huge dividends for Hanwha Techwin in terms of devising a successful product strategy. “We have enjoyed significant sales success over the past three years. There is no doubt that this is largely due to our ability to truly understand how the market is evolving, which we have been able to do with the help of our field-based sales colleagues and our talented teams who have taken on board our customers’ feedback,” said Bob (H.Y.) Hwang Ph.D. Providing integrators with competitive edge An updated version of the Wisenet WAVE VMS, which will offer improved scalability and inter-operability for medium sized installations“In addition to introducing new cameras and recording devices, this has also driven us to work in partnership with third-party technology providers to develop solutions which are relevant to today’s market and provide our distribution partners and system integrators with a competitive edge. During 2019, our customers can be assured we will continue to be a market leader by taking advantage of emerging technologies which will enable them to achieve maximum value from their Wisenet video surveillance solutions.” New products and solutions for 2019 Whilst Hanwha Techwin will be formally launching new additions to its Wisenet range throughout 2019, the company has given a strong indication as to what is in the product pipeline, including the following: With Artificial Intelligence (AI) and Deep Learning, which present exciting new opportunities for a wide range of sophisticated applications, becoming more accessible to solution developers, Hanwha Techwin intends to introduce more which support the latest AI technology. The Wisenet 5 chipset, which is at the heart of the highly successful Wisenet X camera series, will be utilised in other camera lines, whilst there are plans to introduce an even more advanced Wisenet 7 chipset. An updated version of the Wisenet WAVE Video Management Software (VMS), which will offer improved scalability and inter-operability for medium sized installations, as well as a new version of Smart Security Manager (SSM), which is designed for entry level, legacy and special project, whilst continuing to cooperate with 3rd party VMS vendors for the high-end customers. A key attribute of the new products, which will be introduced over the coming months, is that they have all been designed to improve the installers’ experience and reduce operational costs. Smart solutions for retail and transportation sectors We also need to demonstrate a long-term commitment to provide customers with the highest levels of pre- and post-sales support"Hanwha Techwin intends to sustain its efforts to seek out opportunities to introduce new, innovative solutions to complement existing Wisenet solutions developed jointly with our technology partners for strategic vertical sectors, such as retail and transportation. Bob (H.Y.) Hwang Ph.D. believes the company’s Korean heritage and its core values of Challenge, Loyalty and Integrity, which are at the heart of its ‘WE MOVE with trust’ central marketing theme, have equipped the company to stand out from the crowd. Highest level of pre- and post-sales support “To have a brand name which is trusted, it is of course not sufficient just to have products which are better than our competitors’ or for them to be more affordable,” said Bob (H.Y.) Hwang Ph.D. “We also need to demonstrate a long-term commitment to provide customers with the highest levels of pre- and post-sales support. “In this respect, our ‘WE MOVE with trust’ message encompasses respect for our distribution and solution partners, our passion for quality & service and an extended 5-year warranty support which we offer to our STEP partners as part of a package of benefits to reward their loyalty and give them a competitive edge.” Testing cyber security risks Hanwha Techwin has declared its intention to continually monitor and test cyber security risks using third party security agenciesDetermined not to be complacent, Hanwha Techwin has declared its intention to continually monitor and test cyber security risks using third party security agencies and a dedicated cyber security team. When necessary, it will release in quick time new firmware to counter the latest threats. Bob (H.Y.) Hwang Ph.D. is predicting that 2019 will be another year of substantial growth for Hanwha Techwin. “This is an exciting time for our security business. The year has already begun well with the recent announcement that our new manufacturing facility in Vietnam is fully operational. This is just one of many reasons why I am confident we will continue to succeed and be competitive in a market that continues to grow. At Hanwha Techwin, we continue to ‘MOVE with trust’.”
Retail intelligence has certainly become the buzzword and retailers increasingly explore how it will impact their business this year and beyond. A high integration surveillance system plays an important role in retail intelligence, which arouses the retailers' interests. Surveon Retail Solutions provide highly integrated surveillance system, including POS integration, video analytics like people counting and more, preventing potential losses such as employee thefts and shopliftings to make great cost for retail stores, turning the stores security into profitability. Surveon Intrusion Detection can avoid unwelcome visitors to enter some forbidden areas of store such as staff restroom and warehouseThe video enabling transaction plays a key role in intelligent retail surveillance nowadays. Surveon POS integrated surveillance, which can not only extract transactional data from point-of-sale (POS) system and pair the data with video from the time of the transaction, but also provide multiple architectures and local/remote monitoring for single store or retail chain operation; supporting partners to avoid losses such as transaction errors and manage stores easily. Preventing intruders from entering forbidden areas Surveon Intrusion Detection can avoid unwelcome visitors to enter some forbidden areas of store such as staff restroom and warehouse, improving work efficiency. The People Counting can accumulate and analyse data on how many people visit the store and when. Compare visit statistics on different days, weeks, months or between stores for improved customer experience, planning efficiency and marketing strategy. Surveon Control Center (SCC) allows a single login at any remote location with full controls over surveillance system, including cameras, I/O devices and many more according to different levels of user privileges. This feature guarantees the surveillance quality and increase the effectiveness of surveillance management. Loss prevention and improved profitability Surveon is dedicated to offering a variety of end-to-end video surveillance solutions catering to different vertical applicationsSurveon Retail Solutions have been successfully safeguarded House Green, a home improvement retail chain in Taiwan, and Coseimpa, a construction materials distributor in Venezuela. "With Surveon’s complete solutions, it’s possible for us to have situations intelligently interrogated, loss prevented, profitability improved, shrinkage reduced, and better services for our customers." said Lo, Vice President of House Green. Surveon is dedicated to offering a variety of end-to-end video surveillance solutions catering to different vertical applications, giving partners reliable options for their projects.
Qognify - the trusted advisor and technology solution provider for physical security and enterprise incident management - announced that it has completed the acquisition of the IP video management software (VMS) company - On-Net Surveillance Systems (OnSSI), including the pioneer of IP video technology - SeeTec GmbH. Backed by the global investment firm Battery Ventures, Qognify announced the agreement on December 22, 2018 and the deal closed on December 28, 2018. Expanding geographic reach With Qognify, OnSSI and SeeTec operating under one umbrella, the company is today one of the largest VMS, Video Analytics, PSIM and Critical Incident Management companies in the world, serving mid-market and enterprise organisations. We look forward to focussing on 2019, supporting all Qognify, OnSSI and SeeTec partners and customers"Steve Shine, CEO and President of Qognify states: “Following the swift closing of the deal, we look forward to focussing on 2019, supporting all Qognify, OnSSI and SeeTec partners and customers, whilst substantially expanding our geographic reach and market penetration.” Combined technologies portfolio Qognify’s VisionHub, NiceVision, FAST and Situator solutions are trusted by financial services companies, mass-transit infrastructure, large international airports and seaports, as well as smart and safe city projects around the world. The OnSSI Ocularis and Cayuga VMS solutions are deployed across education, gaming, government, healthcare, logistics, manufacturing, retail, public safety, transportation and utilities organisations, in more than 100 countries. Shine adds: “Today, through our combined portfolio of award-winning and market-leading technologies, infrastructure and expertise, we expand our global presence, creating an entity capable of meeting the exacting requirements of mid-market and enterprise organisations anywhere in the world.”
SeeTec, provider of video management software solutions in Europe, launches the second release of its products in 2018. The recent version R13 of the video management software SeeTec Cayuga comes with a new interface to unleash the software’s full potential in integrated security ecosystems, generating significant added value for corporate and enterprise customers. SeeTec BVI, the customisable video solution to support business processes, undergoes a paradigm shift towards real-time operations. One of the key benefits of SeeTec Cayuga has always been its flexibility to hook up to security ecosystems via interfaces and integrations. With its latest release R13, SeeTec now unveils an innovative tool, which makes it even easier to create comprehensive environments consisting of multiple systems and applications communicating with each other. The extension of the SeeTec Analysis Interface supports the integration of any edge or server-based license plate recognition solutionThe SeeTec Event Interface (SEI) breaks new ground to connect the SeeTec Cayuga video management software to third-party security products using a flexible, driver-based approach. All events from third-party applications such as access control, burglar alarm and many more can now be visualised within the VMS, for example by displaying them in maps and floor plans or opening the relevant camera streams. Implementation of integrated security systems This gives system operators a much better overview, reducing the reaction time in case of critical incidents significantly. Andreas Conrad, Marketing Director at SeeTec, explains a further benefit of the new interface: “As the SEI is a well-documented and open interface, technology and solution partners are now able to easily develop plugins by themselves to connect SeeTec Cayuga with their product portfolios. “This facilitates the implementation of integrated security systems, providing added value especially for corporate and enterprise customers. Furthermore, it underlines the solution-based approach of SeeTec.” Another essential move into this direction is the extension of the SeeTec Analysis Interface, which now also supports the integration of any edge or server-based license plate recognition solution on the market. Improved video backup, failover and performance An improved notification system provides full transparency about the status of scheduled and ongoing backupsAmongst the usability features implemented in R13, the video backup functionality within SeeTec Cayuga received a major revamp. It allows the automatic backup of video recordings based on time schedules or – which is new – on event triggers. If a backup operation is interrupted (e.g. when using Wi-Fi connections to offload data from mobile units such as trains or trams), it can be resumed automatically. An improved notification system provides full transparency about the status of scheduled and ongoing backups. In addition, many smaller improvements and functionalities are part of the release, providing added value and improved usability. Especially in critical infrastructure projects, continuous recording even in case of a server breakdown is crucial. To keep recording gaps at an absolute minimum, SeeTec Cayuga R13 now supports mirrored recording, which means that the video streams coming from the cameras can be recorded simultaneously on two servers. Furthermore, the playback of archive footage has been optimised, now allowing a more precise timeline navigation as well as seamless and smooth reverse playback. Last but not least, the average CPU load on server side could be reduced by up to 50% through optimisations in communication between internal components. Live monitoring of scans and transactions Security guard can now at once monitor multiple cash desks and mark suspicious activities directly within SeeTec BVISeeTec BVI, the second SeeTec software product that will be published as R13, also sees various improvements. With especially the logistics and retail industry in mind, SeeTec BVI is shifting its paradigm, because the software can – for the very first time – be used for the live monitoring of scans, transactions or other events. For the application in retail that means, e.g., that a security guard can now at once monitor multiple cash desks and mark suspicious activities directly within SeeTec BVI, whereas for a logistics scenario this new functionality can be used for the surveillance of the picking process of an order. In addition, SeeTec BVI provides numerous further improvements, e.g. a more precise timeline handling in the video archive, which give users palpable advantages in everyday use. Customers with a valid Software Maintenance Agreement (SMA) can already download and install the update to SeeTec Cayuga R13, whereas SeeTec BVI R13 will become available in late January 2019. For both applications, the installation can be done either manually or if updated from an installed base via the built-in Auto Updater.
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalisation and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're likely to find a difference in size between companies. Whether it’s a global retail chain versus a small family-owned store, a corporate restaurant chain versus a mom-and-pop diner or a small bed and breakfast versus a large hotel chain — each side of the coin presents unique characteristics and advantages in a number of areas. Disparity in physical security industry Customers are drawn to products and services from large enterprises as the big names typically imply stability This disparity very clearly exists in the physical security industry, and differences in the sizes of product manufacturers and service providers could have important implications for the quality and type of the products and services offered. All too often, customers are drawn to products and services from large enterprises, as the big names typically imply stability, extensive product offerings and global reach. And that's not to say that these considerations are unwarranted; one could argue that larger companies have more resources for product development and likely possess the combined expertise and experience to provide a wide range of products and services. But the value that a company’s products and services can bring isn’t necessarily directly related to or dependent on its size. In an age where the common wisdom is to scale up to be more efficient and profitable, it’s interesting to pause and think about some of the possible advantages of small- and medium-sized businesses (SMBs). Typically, “small” companies are defined as those with less than 100 employees and “medium” with less than 500. Providing social mobility Schumacher argued that smaller companies are important engines of economic growth. Indeed, according to the Organisation for Economic Cooperation and Development (OECD), a group of 36 member countries that promotes policies for economic and social well-being, SMBs account for 60 to 70 percent of jobs in most OECD countries. Importantly, SMBs provide resilience in that there are often large economic and social impacts when big companies fail. Smaller companies are better for regional economies in general, as earnings stay more local compared to big businesses, which in turn generates additional economic activity. SMBs are also better at providing social mobility for disadvantaged groups by giving them opportunities and enabling them to realise their potential. Smaller companies are often more innovative, bringing to the market novel technologies and solutions such as Cloud, analytics, AI, and IoT New companies introduce new technologies There's no denying the role of start-ups when it comes to innovation. In the security industry, many new technologies (e.g. Cloud, analytics, AI, IoT) are first brought to the market by newer companies. In general, smaller companies’ products and services often have to be as good or better than others to be competitive in the marketplace. They are therefore often more innovative, bringing to the market novel technologies and solutions. And these companies are also more willing to try out other new B2B solutions, while larger companies tend to be more risk-averse. Customer service Aside from the quality of products and services, arguably one of the most important components of a security company’s success is its ability to interact with and provide customers the support that they deserve. Smaller companies are able to excel and stand out to their customers in a number of ways: Customer service. Customers’ perceptions of a product’s quality are influenced by the quality of support, and smaller manufacturers often possess a strong, motivated customer service team that can be relatively more responsive to customers of all sizes, not just the large ones. A superior level of support generally translates into high marks on customer satisfaction, since customers’ issues with products can be resolved promptly. Flexibility. SMBs have a greater capacity to detect and satisfy small market niches. While large companies generally create products and services for large markets, smaller companies deal more directly with their customers, enabling them to meet their needs and offer customised products and services. And this translates to adaptability, as SMBs become responsive to new market trends. By having a pulse on the market, smaller companies have much more flexibility in their supply chain and can adjust much faster in response to changing demand. Decision-making. Smaller companies are much more agile in decision-making, while larger enterprises often suffer from complex, tedious and lengthy decision-making processes. Communication is easier throughout SMBs, as smaller teams enable new ideas to flow and can solve problems faster. Job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction. SMBs are also generally more connected to local communities and participation in community activities leads to a greater sense of purpose. Additionally, SMBs have a much smaller impact on the environment, which is increasingly becoming an important consideration for today’s employees and customers. Though Schumacher's book takes a much deeper dive into the large global effects of scale on people and profitability, the general impact of a company’s size on its products and services is clear. It’s important for all players in the security industry to remember that the commitment and dedication to product quality can be found in businesses of all sizes. Ensuring safety of people, property and assets Large manufacturers may catch your eye, but small business shouldn’t be forgotten, as they can offer end users a robust set of attributes and benefits. While all security companies are aiming to achieve a common goal of providing safety for people, property and assets, smaller businesses can provide extensive value when it comes to driving the economy, innovating in the industry, providing quality employment and offering superior customer service.
With increased demands being placed on safety and security globally, and supported by advancements in IP cameras and 360-degree camera technology, the video surveillance industry is growing steadily. Market research indicates that this worldwide industry is expected to reach an estimated $39.3 billion in revenue by 2023, driven by a CAGR of 9.3 percent from 2018 to 2023. Video surveillance is not just about capturing footage (to review an event or incident when it occurs), but also about data analysis delivering actionable insights that can improve operational efficiencies, better understand customer buying behaviours, or simply just provide added value and intelligence. Growth of Ultra-HD surveillance To ensure that the quality of the data is good enough to extract the details required to drive these insights, surveillance cameras are technologically evolving as well, not only with expanded capabilities surrounding optical zoom and motion range,4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021 but also relating to improvements in signal-to-noise (S2N) ratios, light sensitivities (and the minimum illumination needed to produce usable images), wide dynamic ranges (WDR) for varying foreground and background illumination requirements, and of course, higher quality resolutions. As such, 4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021, representing an astonishing 170 percent growth per year, and will require three to six times the storage space of 1080p video dependent on the compression technology used. Surveillance cameras are typically connected to a networked video recorder (NVR) that acts as a gateway or local server, collecting data from the cameras and running video management software (VMS), as well as analytics. Capturing this data is dependent on the communications path between individual cameras and the NVR. If this connection is lost, whether intentional, unintentional, or a simple malfunction, surveillance video will no longer be captured and the system will cease operations. Therefore, it has become common to use microSD cards in surveillance cameras as a failsafe mechanism. Despite lost connectivity to the NVR, the camera can still record and capture raw footage locally until the network is restored, which in itself, could take a long time depending on maintenance staff or equipment availability, weather conditions, or other unplanned issues. Since microSD cards play a critical role as a failsafe mechanism to ensure service availability, it is important to choose the right card for capturing video footage. It has become common to use microSD cards in surveillance cameras as a failsafe mechanism if an NVR breaks Key characteristics of microSDs There are many different microSD cards to choose from for video capture at the network’s edge, and they range from industrial grade capabilities to commercial or retail grade, and everything in-between. To help make some of these uncertainties a little more certain, here are the key microSD card characteristics for video camera capture. Designed for surveillance As the market enjoys steady growth, storage vendors want to participate and have done so with a number of repurposed, repackaged, remarketed microSD cards targeted for video surveillance but with not much robustness, performance or capabilities specific to the application. Adding the absence of mean-time between failure (MTBF) specifications to the equation, microSD card reliability is typically a perceived measurement -- measured in hours of operation and relatively vague and hidden under metrics associated with the camera’s resolution and compression ratio. Therefore, when selecting a microSD card for surveillance cams at the edge, the choice should include a vendor that is trusted, has experience and a proven storage portfolio in video surveillance, and in microSD card technologies. Endurance, as it relates to microSD cards, represents the number of rewrites possible before the card can no longer store data correctly High endurance Endurance, as it relates to microSD cards, represents the number of rewrites (program/erase cycles) that are possible before the card can no longer store data correctly. The rewrite operation is cyclical whereby a new stream of footage replaces older content by writing over it until the card is full, and the cycle repeats. The higher the endurance, the longer the card will perform before it needs to be replaced. Endurance is also referred to in terabytes written (TBW) or by the number of hours that the card can record continuously (while overwriting data) before a failure will occur. Health monitoring Health monitoring is a desired capability that not many microSD cards currently support and enables the host system to check when the endurance levels of a card are low and needs to be replaced. Having a card that supports this capability enables system integrators and operators with the ability to perform preemptive maintenance that will help to reduce system failures, as well as associated maintenance costs. Performance To capture continuous streams of raw footage, microSD cards within surveillance cams perform write operations about seventy to ninety percent of the time, whereas reading captured footage is performed about ten to thirty percent. The difference in read/write performance is dependent on whether the card is used in an artificial intelligent (AI) capable camera, or a standard one. microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius Finding a card that is write-friendly, and can provide enough bandwidth to properly capture streamed data, and is cost-effective, requires one that falls between fast industrial card capabilities and slower commercial ones. Bandwidth in the range of 50 MB/sec for writes and 80 MB/sec for reads are typical and sufficient for microSD cards deployed within surveillance cameras. Temperature ranges Lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments As microSD cards must be designed for continuous operation in extreme weather conditions and a variety of climates, whether located indoors or out, support for various temperature ranges are another consideration. Given the wide spectrum of temperatures required by the camera makers, microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius, or in extreme cases, as low as -40 degrees Celsius. Capacity Selecting the right-sized capacity is also very important as there needs to be a minimum level to ensure that there is enough room to hold footage for a number of days or weeks before it is overwritten or the connectivity to the NVR is restored. Though 64GB is considered the capacity sweet spot for microSD cards deployed within surveillance cameras today, lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments. In the future, even higher capacities will be important for specific use cases and will potentially become standard capacities as the market evolves. When choosing the right storage microSD card to implement into your video surveillance system, make sure the card is designed specifically for the application – does it include the right levels of endurance and performance to capture continuous streams – can it withstand environmental challenges and wide temperature extremes – will it enable preventative and preemptive maintenance to provide years of service? It is critical for the surveillance system to be able to collect video footage whether the camera is connected to an NVR or is a standalone camera as collecting footage at the base of the surveillance system is the most crucial point of failure. As such, failsafe mechanisms are required to keep the camera recording until the network is restored.
The Internet of Things (IoT) is having a significant and ever-changing impact on the way we view video security. Today, cameras are expected to be so much more than devices with which to simply capture images; they need to be far smarter than that. These future-facing cameras are becoming an integral part of the vast digital connectivity infrastructure, delivering a parallel performance as intelligent sensors with the ability to extract the kind of invaluable data that helps businesses make improvements in the area of video security, and beyond. However, as the list of possibilities grows, so too does the risk of unauthorised access by cybercriminals. We should all be aware that a single weak link in a communications infrastructure can give hackers access to sensitive data. That’s the bad news. Safeguarding data and utilising deep learning The good news is cybercrime can be avoided by employing a data security system that’s completely effective from end-to-end. One technological advancement that the trend-spotters are predicting will become part of the video security vocabulary is ‘deep learning’ Once this level of safeguarding is in place you can begin to confidently explore the technologies and trends happening now, and those on the horizon. So, what will be having an influence on surveillance in 2018? Well, according to IHS Markit, one technological advancement that the trend-spotters are predicting will become part of the video security vocabulary is ‘deep learning’, which uses algorithms to produce multiple layers of information from the same piece of data, therefore emulating the way the human brain absorbs innumerable details every second. In Europe, GDPR compliance will also be a big talking point as new principles for video surveillance data collection, use limitation, security safeguards, individual participation and accountability are introduced. And, as the popularity – and misuse – of drones continues to rise, the recent developments in drone detection technology will be particularly welcomed by those whose primary concern relates to large areas, such as airport perimeter security. The future of 'smart' video analytics An important feature of today’s intelligent cameras is the ability to provide smart video analytics. The Bosch ‘i’ series, for example, offers a choice of formats – Essential Video Analytics and Intelligent Video Analytics. Essential Video Analytics is geared toward regular applications such as small and medium businesses looking to support business intelligence (e.g. inter-network data transfer), large retail stores and commercial buildings for advanced intrusion detection, enforcing health and safety regulations (no-parking zones or detecting blocked emergency exits) and analysing consumer behaviour. The camera-based, real-time processing can also be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Intelligent Video Analytics provides additional capabilities. It is designed for demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). An important feature of today’s intelligent cameras is the ability to provide smart video analytics Intelligent Video Analytics can also differentiate between genuine security events and known false triggers, such as challenging environments created by snow, wind (moving trees), rain, hail, and water reflections. For more expansive areas, like an airport perimeter fence, the system has the range and capability to provide analysis over large distances. And, if a moving camera is employed, it is also possible to capture data on objects in transit when used in conjunction with the Intelligent Tracking feature. For roadside use, Intelligent Video Analytics systems, such as the Bosch MIC IP range, are resistant to vibrations and can still operate in extreme weather conditions, continuing to detect objects in heavy rain or snow. Evolving cameras past surveillance It’s becoming ever clearer that the IoT is transforming the security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. The capabilities of an intelligent camera extend to the interaction and sharing of information with other devices (only those you have appointed) With intelligent video security cameras at the core of an urban infrastructure smart data can be collected to optimise energy consumption via smart city lighting that responds to crowd detection and movement. Cameras can also be used to improve public transport by monitoring punctuality and traffic flow based on queue lengths, with the ability to control traffic lights an option should a situation require it. As the urban sprawl continues and this infrastructure grows, the need for more knowledge of its use becomes more essential, necessitating the monitoring technology developed for use by human operators to evolve into smart sensing technology, that no longer just provides video feeds, but also uses intelligent analytics and sophisticated support systems. These systems filter out irrelevant sensor data and present only meaningful events, complete with all relevant contextual data to operators to aid their decision-making. Expanding the video security camera network Today, video analytics technology has tangible benefits for human operator surveillance, and delivers KPIs that are highly relevant to transport operators, planners and city authorities. As an existing infrastructure, a video security camera network can be improved and expanded by installing additional applications rather than replaced. From a business perspective, that means greater value from a limited investment. Thereafter, the capabilities of an intelligent camera extend to the interaction and sharing of information with other devices (only those you have appointed), image and data interpretation, and the ability to perform a variety of tasks independently to optimise both your safety and business requirements. The fact is, cameras see more than sensors. Sounds obvious, but a conventional sensor will only trigger an alarm when movement is detected, whereas a camera can also provide the associated image and information like object direction, size, colour, speed or type, and use time stamps to provide historical information regarding a specific location or event. Based on this evidence, the video security camera of today is more than ready for the challenges of tomorrow.
The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defence force. Wireless technology for cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need for more security in K-12 schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging the gap between IT and physical security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT and cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training courses for integrators and partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instil added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new centre in Barcelona (in addition to current R&D centres in Copenhagen and Sofia, Bulgaria). Making camera installation easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the colour of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras with sound detection technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analysing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralise systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine learning engine for crime prevention In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focussed on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behaviour and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyse shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition of IP door intercom company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analogue components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.
Security Essen 2018, held in Messe Essen, Germany, promised attendees a newly modernised trade show with a simplified layout and more interactive experience. Compared to previous years, halls were reorganised by technology area, with aisles laid out to make more direct pathways for attendees. The fair welcomed 950 exhibitors and more than 36,000 trade visitors from the global security market. Several manufacturers mentioned that footfall had been lighter than expected, but that the show had delivered on its promise to welcome more international visitors, in particular from the Middle East region. Exhibitors also grumbled about higher costs for booth space. Key security industry exhibitors Exhibitors expressed concern that the absence of key players reduced overall foot traffic Exhibitors praised the bigger aisles, which made it easier for visitors to navigate the show. However, some were unsure whether this was due to a better layout or simply because the show was missing key exhibitors. Notably absent were access control provider Dormakaba, security solutions company Honeywell, and surveillance providers Geutebruck and Dallmeier. Exhibitors expressed concern that the absence of key players reduced overall foot traffic. Security Essen hosted a particularly strong access control presence. Halls 2 and 3 were home to companies from across the access control and mechatronics spectrum. Sponsorship by EVVA covered the west entrance. The locking systems manufacturer, which celebrates its 100th anniversary next year, boasted significant floorspace. Exhibitors were pleased with the large access and locking presence, commenting that London-based IFSEC International tends to be dominated by video surveillance providers. EVVA, which celebrates its 100th anniversary next year, boasted significant floorspace Deep learning and artificial intelligence The push toward artificial intelligence (AI) in physical security continues, although the tone at Security Essen seemed to be shifting beyond hype and more toward how the technology can actually add value. For example, Hikvision’s cameras boasted more intelligence and processing power, and the company emphasised faster-paced product cycles. Customers ultimately do not buy AI – they buy benefits and solutions VIVOTEK embraced artificial intelligence as the biggest trend in the industry. The company demonstrated its latest deep learning technology for crowd detection applications. For Dahua, artificial intelligence allows users to easily search metadata in a video, including age and behaviour. Dahua demonstrated its solution for the transportation market, which is able to learn if a bus or train driver is falling asleep at the controls. However, some manufacturers chose not to focus on artificial intelligence. Representatives from Brivo and Eagle Eye Networks highlighted that customers ultimately do not buy AI – they buy benefits and solutions. Historically, video analytics were oversold and underdelivered, and the same could happen to AI if the term is overused in marketing security solutions. VIVOTEK embraced artificial intelligence as the biggest trend in the industry The German market & GDPR While the fair welcomed an increase in international visitors, many stands offered a distinctly German flavour. Exhibitors catered to German customers’ preference for data protection and high levels of privacy. Visitors were welcomed to the show by banners from Genetec, emblazoned with the slogan “Privacy matters… So, remember to forget me.” The video security provider’s stand demonstrated this concept more tangibly, via its Privacy Protector Module. The surveillance software, which is certified with the European Privacy Seal (EuroPriSe), monitors events while automatically pixelating people and vehicles in real time. If an incident occurs, an authorised operator can securely access the unaltered video. Visitors were welcomed to the show by banners from Genetec Other companies also acknowledged issues of privacy and cybersecurity. Hikvision noted that Europe is more regulated, which limits the implementation of the company’s products compared to those used in China. Dahua emphasised that its data for the German market is stored in Frankfurt to meet demands for data protection. IDIS made a point of saying there are no backdoors to their products. The deep learning products are easy to use and 96% accurate, says the company. FLIR has developed a cybersecurity hardening document, and strives to be transparent about cyber issues, including a web landing page where customers can raise any concerns. Vanderbilt is also pushing the cloud as a way forward with its ACT365 cloud-based access and video solution. Users are not intimidated by the cloud anymore since we all use it in our personal lives, says the company. Also on the access control side, EVVA were clear on the security of their AirKey mobile access system, which uses technology based on internet banking, double encryption and high-quality hardware. As well as demonstrating its SAROS thermal camera, FLIR strived for cybersecurity concerns to be addressed by customers Taking a broader view Nedap views security as being about allowing people to focus on their daily lives and work, safe in the knowledge that security is being taken care of. At the show, Nedap launched its new slogan ‘Security for Life’, stating that “true security is when you don’t have to think about it”. Nedap’s global client program represents a long-term commitment to projects. They are having more discussions with clients about risk management through standardisation and centralised policy.Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it Clients remain with Nedap because they keep investing in the platform, constantly updating the code and simplifying it to improve scalability for organisations, says the company. Nedap had one of the few double-decker booths at Security Essen. Solutions – as opposed to products – were also a focus at Security Essen, as at IFSEC before it. HID Global touted their extensive use of partnerships to provide solutions. SeeTec highlighted their move away from products to a more solution-based approach. FLIR, perhaps best known as a thermal camera company, were pushing their solutions approach to markets including intelligent traffic, smart city, video management and PSIMs. Nedap had one of the few double-decker booths at Security Essen Vertical markets in focus As vertical markets go, retail was big, and several players were offering some type of retail solution. Retail – along with banking, finance and transportation – was among Hikvision’s vertical markets of choice. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server SeeTec’s retail solution combines EAS with business intelligence and heat mapping. Dahua’s retail offerings include people counting and emotion detection, which can correlate with weather data, for example. Genetec also showcased a range of retail solutions. Technology improvements announced at Security Essen include FLIR's more robust FB6 series thermal line, Promise Technology's SMARTBOOST technology improved playback performance, and Videotec's cameras with better night performance. The extended 50m range of Optex's intrusion detection laser sensor reduces the need for cameras. Dahua's new panoramic cameras stitch together the image inside the camera instead of on the server. The Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart Signs of the U.S. congressional ban There were signs at Security Essen of an impact of the recent U.S. ban on use of Hikvision and Dahua equipment in government installations, although both big Chinese manufacturers maintained a high profile at the German show. For example, the Hanwha Techwin booth featured Korean flags and a “Korean at heart” motto to set the company apart. Chinese camera manufacturer Uniview were keen to stress that they are not owned by Chinese government (neither is Dahua). Uniview’s all-IP camera line offers high resolution, low-light, multisensor and fisheye options, and AI software provides facial recognition, object detection, and fire and smoke detection at the edge. The company aims to increase its global presence with more international branch offerings and international factories.
ASIS 2017 was off to a strong start on Tuesday, presenting a new wave of innovation to the U.S. security end user community. Many attendees to the Dallas show are well-placed in their companies to influence or direct the purchase of security products and equipment, and exhibitors sought to impress them with a range of new and enhanced options. Moving from integration to unification In general, the ASIS show has a quieter, less frantic feel than the spring ISC West show in Las Vegas. Conversations are more "intimate" than those common at integrator-focused shows. "End users are very honest about the challenges they are facing," observed Derek Arcuri, Product Marketing Manager of Genetec. "The challenges we are hearing are a symptom of similar problems we hear in conversations with other users. It's more than just technology, it's planning out the strategy and showing them how they can slowly inch toward their vision by investing in a platform that is open and unified." Unification is a buzzword you hear more and more often in the security industry, and unification means something beyond integration. In the case of Genetec, unification summarises a strategy that leverages an identical technology approach underlying every facet of a broad-based solution, including video, access control and other technologies. Arcuri says customers should commit to a unified platform and then use integration to accommodate existing installed products and enable a gradual transition to a systemwide unified system as costs allow. Among Genetec's current and future offerings highlighted at ASIS 2017 are vertical-focused product lines such as Airport Sense, Retail Sense and Traffic Sense, which offer specific capabilities and are all built on the Genetec unified platform. Johnson Controls accelerates product development A year after the headline-making acquisition of Tyco, Johnson Controls kicked off the first day of the ASIS 2017 exhibition with a press event revisiting the big story one year later. Johnson Controls says they are making significant investments in engineering to ensure accelerated introduction of products in the video, access control and intrusion categories – around 100 engineers have been added to the product development team, a 15 percent increase. A press conference by Johnson Controls kicked off the ASIS 2017 exhibition, about a year after their headline-making acquisition of Tyco "As we have come together, all the positives have been realised," said Brian Young, Johnson Controls Senior Vice President of Global Sales and Marketing. The complementary nature of the two businesses -- a prime motivator promoted when the acquisition was announced last year -- has been realised in many ways, including how the technology platforms work together, and even the sales cycles (Johnson Controls typically has a longer sales cycle, while Tyco's business moves faster.) "We are starting to deliver real value," says David Grinstead, Global Vice President and General Manager of Security Products. Johnson Controls executives estimate the overlap of the two businesses is about 15 percent, which translates into 85 percent of new opportunity for crossover business to enhance both operations. March Networks transitions to video software Companies are changing as the market changes. March Networks is transitioning from being a hardware provider to developing software reporting tools that can increase the value of video and data by correlating the two. "Video is becoming more of an operational feature that every institution wants to have. We are more of an information company than ever, focused on software and services," says Peter Strom, President and Chief Executive Officer. "We are seeing how video can play a role beyond security." For example, March Networks' new Searchlight for QSR (quick service restaurants) combines video with various data points, such as those provided by point of sale (POS) systems, to provide a "dashboard" to help a business owner track his business (with data tied into video to enhance the value). Video is stored locally, and data is stored in the cloud; the service is provided for a monthly fee. The company has similar data-driven products in other verticals: Searchlight for Retail and Searchlight for Banking, both providing a "360-degree view" of a business. March Networks has historically emphasised the importance of cybersecurity - driven by demands of its financial and retail verticals Cybersecurity in the video surveillance market March Networks also has historically emphasised the importance of cybersecurity -- driven by demands of the financial and retail verticals they play in. Their cybersecurity approach predates by a decade or more the current concerns in the market, says Strom. March Networks is among the companies that see video taking a new, higher profile among customers -- and not just for security applications. Two verticals that March Networks is active in -- financial and retail -- have been especially impacted by the transition to broader use of video in a company. At ASIS 2017, March Networks is also announcing integration of Patriot One Technologies' covert weapons detection solution with video. The cognitive microwave radar technology detects concealed handguns and other types of weapon, and sends real-time alerts to security. The system is "trained" and continues to "learn" after deployment, getting better and smarter at detecting hidden weapons with each screening. Arecont Vision emphasises ease of use Arecont Vision continues on its theme of making it easier for integrators to install products. They have extended "no-touch" remote setup to the MegaDome G3 Series. A vari-focal motorised lens can be set up remotely in any position with pan, tilt, focus and zoom. The remote setup avoids a technician having to stand on a ladder to adjust and fine-tune the image, which takes extra time and can be hazardous. The MegaVideo 4K 8.3 megapixel camera also has multiple motorised lens options for remote setup. Arecont Vision plans to carry the approach through its entire product line over time, expanding ease of installation to an ever-broadening array of products. This is just a sampling of what I saw and heard on the first day of ASIS, with plenty more still to come. Read SourceSecurity.com's Day 2 coverage here
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent video solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabis dispensary in Lafayette, Colorado. Unlike many other types of retail environments, cannabis dispensaries must comply with strict rules governing the type of video surveillance equipment used, where cameras and equipment are placed, and how long video evidence must be retained. Already familiar with the regulations based on his experience operating a second dispensary and a cultivation centre in Lafayette, Colorado, Ryant sourced multiple bids for his new video solution. In the end, I selected the March Networks proposal. It had everything I was looking for, including POS integration, and additional capabilities" POS integration “Once all the bids were in, I went through the process of analysing each one and ended up narrowing the contenders down to two,” said Ryant. “In the end, I selected the March Networks proposal from our systems integrator, Falcon Networks. The solution had everything I was looking for, including POS integration, and additional capabilities I thought might be useful down the road. It met all of the compliance criteria, and the price was comparable.” Prior to opening the boutique dispensary in January 2018, Ryant worked with its system integrator to design and install a fully-compliant video solution. IR dome cameras Today, IR dome cameras mounted inside the dispensary capture clear 4MP video of all activity at entrances and exits, in storage and equipment rooms, and at each point-of-sale (POS) system. In addition, 360° cameras are installed above the sales floor and in every corner to provide further panoramic coverage. The 360° cameras are also installed on the dispensary’s exterior to capture people entering and exiting, as well as any activity in the surrounding parking lot and back loading area. The cameras were selected and placed strategically to ensure that the system meets multiple legislated requirements, such as recording all activity occurring within 20 feet of any ingress/egress point, capturing clear video in all lighting conditions, and making sure that the recorded video is sharp enough to identify customer and employee facial features at each POS. Hybrid network video recorder At the centre of Complete Releaf’s video solution is a hybrid network video recorder (NVR) At the centre of Complete Releaf’s video solution is a hybrid network video recorder (NVR). The recorder provides IP and analog video capture and unparalleled reliability through features such as diagnostic LEDs, an internal battery backup, and a customised embedded Linux operating system. All IP channel licenses are included with the recorder, making it a convenient and cost-effective option for the dispensary. Equally important, the recorder provides Complete Releaf with 32TB of internal storage, so it is compliant with the state’s 40-day video retention requirement. “Essentially, we need 100 percent coverage with no ‘blind spots’ on our retail floor, and a clear picture of people’s faces. It’s a truly reliable product, and we’ve had no difficulties achieving our 40 days of archived video,” said Ryant. Searchlight intelligent software While security and compliance were both top priorities for Ryant, finding a video solution that would also help him run Complete Releaf more efficiently – and profitably – was also important. That’s why he’s so pleased with the March Networks Searchlight for Retail application software he is also using. The intelligent software enables Ryant and his team to proactively identify and review suspect transactions using integrated video and transaction data pulled from the dispensary’s Green Bits POS system. It provides them with an easy-to-use loss prevention tool that reduces the time it takes to investigate incidents from hours to minutes. It also arms them with strong video and data evidence to support successful prosecutions or recoveries. Ryant is also testing the Searchlight application in his cultivation facility “Having video surveillance in our dispensary definitely deters theft,” said Ryant. “Combining the video with transaction data goes a step further and really causes people to think twice before they do something they’ll probably regret.” Radio Frequency Identification tags Ryant is also testing the Searchlight application in his cultivation facility, taking advantage of the software’s ability to integrate with data from the Radio Frequency Identification (RFID) tags he is required to add to each plant through the cultivation process as part of Colorado’s Inventory Tracking System (Metrc). The software would enable Ryant to leverage his RFID investment by making the data searchable in the dashboard and tying it to recorded video. If there’s ever an incident during the cultivation process, Ryant could use the software to easily locate the video footage to see what actually happened and who was involved.
Traditionally, many stores have used an assortment of tags and labels on a diverse range of merchandise, most of which were designed for an entirely different set of products. As a result, many apparel retailers have recognised that in some instances merchandise and textiles are being damaged. Checkpoint Systems, renowned supplier of source-to-shopper solutions, has therefore developed an innovative new anti-theft solution to meet their specific requirements – Mini NeedleLok. Mini NeedleLok anti-theft solution Designed to protect all types of garments, including very thin fabric, the one-piece solution deters thieves while preventing damage that would usually occur on application of pinned security tags. Whilst other products on the market feature a hinged mechanism which can snag and rip textiles, Mini NeedleLok uses a needle in place of a separate pin, which separates the fibres rather than breaking through them. This allows store assistants to gently spread fabric threads on application to avoid leaving a visible hole after removal. In order to reduce time spent on in-store tagging labour, the Mini NeedleLok mechanical design allows quick and easy application, whilst the solution’s wide opening also allows freedom of placement anywhere on the garment. Minimum product damage risk The Mini NeedleLok speeds up the self-checkout process The Mini NeedleLok also speeds up the self-checkout process. It can be removed quickly and efficiently at the point-of-sale, thanks to its single-piece design and wide opening, enabling store associates to assist with other enquiries, improving the in-store customer experience. It also eliminates the risk of damage to the merchandise, or injury to the customer, as the needle is never exposed. Not only that, with 70% of purchase decisions made at the shelf, Mini NeedleLok has been designed with display in mind. Its sleek look and smart black colour ensures it doesn’t impede on the garment’s aesthetics in order to help turn a browser to a buyer. For those retailers wishing to take their visual merchandising a step further, the solution can also be customised, from adding a logo to a bespoke colourway that matches the company’s branding. Anti-theft retail solution Irene Fernandez, Product Management Europe at Checkpoint Systems, commented: “We’re more customer focused than we have ever been in our history, which is demonstrated through the diverse range of solutions that we now offer retailers across a variety of markets. With the Mini NeedleLok, we took our existing technologies and created a product that fits our apparel customers’ requirements - an effective anti-theft solution that protects merchandise, with the added benefit of being customisable. This is ideal for fashion brands where aesthetic is crucial to their identity.”
Bosch experts for building safety are networking the IKEA MAR Shopping mall in the Algarve, Portugal with trendsetting solutions. They make sure everybody can feel at ease and safe during their shopping experience. Scores of tourists are attracted every year to the Algarve, Portugal’s most southerly region where vacationers enjoy the sun and beaches and descend on popular seaside resorts like Lagos or Albufeira. However, whenever people have had enough of sunbathing, the Algarve also offers a multitude of other things to do – whether it is hiking or shopping, there is something for everybody. Those fancying a spot of the last mentioned have every opportunity to do just that in “IKEA MAR Shopping” – an IKEA-run mall in the Algarve that is home to about 100 other brand shops. Every day numerous visitors frequent the mall and they not only present a challenge to the staff at the checkouts. The safety technology in such a mall also has to work smoothly and on the dot. It is why the architects and planners of the IKEA MAR Shopping mall decided to use a connected, smart safety solution from Bosch Building Technologies. Intuitive and fully-integrated security solution “Our customer wanted a fully-integrated solution whose systems could be controlled via a single management system,” is how Luis Gomes, Bosch Building Technologies Sales Manager Iberia, describes the remit. Networked systems that communicate with each other have to facilitate quick and precise measures in emergencies. The customer also requested a means by which they could schedule the deployment of security personnel more efficiently plus intuitive-to-operate and clearly-structured systems to make their jobs easier. The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time Together with the customer and partners, Bosch has created a harmonious overall picture consisting of a video and public address system, a fire and intrusion detection system and access control within the space of two years. It includes 1,100 loudspeakers inserted in the ceiling and 390 video cameras. The mall is equipped with a total of 4,000 fire detectors and 520 sensors for both intrusion alert and controlling access to IKEA MAR Shopping. Bosch Intelligent Video Analytics The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time and recognises suspicious activities by means of an algorithm. Whenever there is danger, it can make all the information available to the staff who need it as quickly as possible to initiate appropriate measures. For a person, it is virtually impossible to continuously retain an overview of the images provided by 390 cameras. “Intelligent Video Analytics and the complete solution make the security personnel’s everyday jobs significantly easier,” says Luis Gomes. “At the same time, the customer has lower costs – and every shopaholic can feel safe.”
With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas. Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent video analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognise threats, unauthorised access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorised visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building. Complete security solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.
Edesix, a provider of Body Worn Cameras (BWC), announces that it has teamed up with retailer Asda to enhance in-store security. After a successful trial, which began in 2016, there are now over 900 Edesix VideoBadges being utilised in over 250 sites nationwide, with more growth expected in the near future. Edesix collaborated with CBES, Asda's preferred security installer, to design and install a tailored wearable CCTV deployment system perfectly suited to the retail giant's needs. Edesix and CBES worked closely at Asda's national security centre and across four store deployments to provide them with the knowledge and expertise so the cameras could be rolled out in the remaining stores with minimum impact on store efficiency. Improved colleague security Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time This system, which is intuitive to use and requires minimum training, has enabled staff to integrate the cameras into their daily working processes with minimal fuss. As a result of this partnering strategy, which relied on both the innovative nature of Edesix's technology and communication between all parties, Asda has been able to improve colleague security, diffuse aggressive and volatile situations and reduce valued investigation time, thus reducing costs. Since the deployment, Asda has proven the viability of these cameras by securing numerous convictions relating to theft and violence against staff. Confrontation preventer Richie McBride, managing director of Edesix, explains: "Asda, along with CBES, identified the need to re-think its key security policy around challenging aggressive behaviour towards staff. In searching for a technology partner, CBES chose Edesix as their BWC provider, to deploy initially to the most affected stores, eventually rolling out to over 250 sites across the UK. The aim was to improve the safety of colleagues in public facing roles and shoppers within the stores, whilst producing compelling evidence when needed." The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members" McBride adds: "The Body Worn Cameras act as a confrontation preventer, as it is proven that members of the public are far less aggressive to staff members if they know they are being filmed." Winning major contracts Edesix, which was recently acquired by US-based security specialists Vigilant Solutions, has enjoyed a great deal of success lately, ranging from winning some major contracts with the likes of UK prisons, Scotrail and South Australian Police, to being named in the Sunday Times Hiscox Tech Track 100 league table. Edesix currently supplies markets across the globe, through direct sales and international partners, to geographies including the UK, Europe, USA, Canada, the Middle East and Australasia.
Videowall technology supplied by Ultimate Visual Solutions (UVS) is at the heart of a new security control room at iNTU Trafford Centre. High-end videowall technology The new facility helps ensure 30 million annual visitors have a safe and enjoyable time at what is the single best-known and most iconic retail and leisure destination in the UK. Burnley-based UVS, formerly eyevis UK, provides video wall displays and audio-visual solutions to a range of clients across the UK. UVS Full HD Videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall, made up of 24 eyevis 55-inch XSN extremely narrow bezel LCD screens with Full HD resolution. The displays offer 1920 × 1080 pixels, direct-LED backlight technology, a mechanical bezel width of only 3.5 mm between two displays and a brightness of 500 cd/m2. The installation also includes a control room meeting space featuring a videowall made up of four eyevis 46-inch XSN screens with 3.5mm bezel. Netpix 4900 videowall controller Both videowalls connect to a Netpix 4900 videowall controller configured for multiple analogue video feeds, IP video feeds, graphic PC data and web browsers. iNTU security staff, who monitor the centre and liaise with visitors, will be able to send live videos from their tablets directly back to the video wall to share incident video with security staff. Video monitoring and visitor management iNTU Trafford Centre is a retail and leisure destination and it is important that the control room has the latest videowall technology" UVS managing director Steve Murphy said: “iNTU Trafford Centre is a retail and leisure destination enjoyed by millions of people each year and it is important that the control room has the latest videowall technology.” He adds, “We are delighted to have been involved in such a prestigious and important project.” Lee Barlow, Security Manager, iNTU Trafford Centre said “The security and safety of our customers, retailers and staff is our number one priority so having a control room that allows us to keep them safe is really important. The new videowall and meeting room screens allows us to do just that and we are really happy with them.” New control room with videowall The new control room was designed and refurbished by Intech Solutions, which specialise in technical and control room furniture including full control room fit-outs in the UK and worldwide. UVS also worked to deliver the videowall with its security integrator partner, Nottinghamshire-based Quadrant Security Group.