IDIS CCTV Software

A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff costs, it also comes with a risk of retail theft at self-checkouts. With the circumstances the world now finds itself in i.e. mass unemployment, financial uncertainty, the retail industry has seen an influx in these types of petty crimes, hitting retailers during an already turbulent period. While retailers are taking precautions to protect themselves and their patrons in this new era of in-person shopping, it’s important to ensure the business itself is protected. A popular method to combat these fears is to employ on-site security personnel, however, as we continue to adapt to new operating guidelines, retailers must begin thinking past the immediate future, and begin implementing long-term security solutions to prepare for life after lockdown such as strong CCTV systems with remote access. How has the security industry adapted its services to a post-lockdown world? Technological innovations like thermal recognition are key to adapting security systems for a post-lockdown world. Businesses which previously relied on facial recognition now must update their methods to account for shoppers wearing masks on-site and in-store. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016 Biometric systems are now able to identify people with face masks, and thermal recognition such ADT’s Thermi-Scan system which can track human body temperature without the need for contact. Implementing these safe protocol procedures protect both employees and customers against virus outbreaks such as COVID-19. The need for these advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027. Artificial intelligence has been hailed recently as the way forward for remote security needs, and whilst business-owners continue to navigate procedures of returning to work post-lockdown, having remote access to real-time security monitoring is essential now more than ever. What are the main measures stores can take to prevent or reduce theft? Strategically placing a multi-camera surveillance system to ensure clarity, eliminate blind spots, and deter thieves should be top priority. It’s equally essential to invest in a system which has an efficient playback programme, particularly in situations where reviewing important footage efficiently can offer vital information to the police force. Advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027 As business-owners continue operating at reduced hours and with limited on-site staff, being able to access camera footage quickly and remotely is a key factor to consider. Whether owners opt to receive an alert on a mobile device allowing them to review notifications, or if their system is monitored by a remote security centre, it’s important to be able to access footage quickly for added efficiency and ease. Facial recognition and AI have been popular points of discussion in relation to security cameras and CCTV. While careful considerations must be taken prior to utilising any sort of facial recognition technology, including conducting a Privacy Impact Assessment, the benefits include being provided with real-time tracking of repeat offenders which immensely helps the prevention of in-store theft. Here are some key points to consider when choosing in-store surveillance: Assess your needs – To get the best out of your security system, it is essential to analyse what your requirements are for your business as they might have changed to adapt to a post-lockdown world Camera setup – With store layouts shifting to accommodate social distancing guidelines, it’s important to re-evaluate the current set-up of any security cameras. Depending on any layout updates, it might be important to consider operating multiple cameras in one area to ensure a peripheral view and eliminate any blind spots Camera positioning – For optimal performance, check that light sources are not obstructing your view such as glare from the sun. It is also worth considering the height at which cameras are installed to maximise surveillance Check the focus – It is worth testing camera lenses bi-monthly to ensure that lighting or weather hasn’t affected the focus of the lens, resulting in a blurry visual Remote access – As guidelines continue to evolve, ensure you’re able to access any necessary camera footage quickly and safely in case of emergency Will we begin to see a reduction of theft as new technology is implemented? We’re beginning to see incidents of shoplifting and theft being taken more seriously by law enforcement. In the coming months, for the first time in Britain nearly twenty shoplifters who were either caught red-handed or identified on CCTV will be appearing before magistrates. While currently these court cases are being pursued by a private police force, these actions come after a Government plea to high-level police to prosecute shoplifters stealing under £200. Retailers have long voiced concerns that forces have abandoned low-level thefts and these steps are small but show that businesses are being heard. As innovations in surveillance security continue, we’ll be seeing a move away from human involvement which will create a more reliable and efficient system able to rely on machine learning and analytics. While there have been wider strides made in utilising AI for surveillance, these are largely being used currently by local governments to alert police forces to threats of criminal activity. It’s not unreasonable to think that in the near future, these types of smart technology will be employed by private businesses to analyse suspicious behaviour or possible theft. However, as we see an increase in the advancement of security technology, we anticipate that those inclined to commit in-store theft will adapt their methods, therefore retailers should look to regularly evaluate their security needs to keep risks at bay.

We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line.  How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location.  Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.

With the pandemic still in full swing and no certainty as to when exactly it will come to an end, the world has been battling anxiety for months now. And with each day, circumstances change quickly and almost make it impossible to predict what will happen next, how events will unfold, and what actions to take in light of a new situation. But one thing is certain: the world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way. In this situation, what is possible to control is how the world will continue reopening – and specifically, how to ensure the safest possible reopening that will ensure the return of some degree of normalcy to people’s lives and business operations, while also managing the risk of COVID’s spread in the most efficient way. Our highly digitised, technologically advanced world This is when the power of technology comes to rescue the day: what truly sets the global crisis we face today apart from other calamities that humanity has encountered over year is the fact that it has developed in a highly digitised, technologically advanced world where each day brings about innovations with a sole purpose to make daily life and operations easier and more streamlined. And among these, the star of the past decade has been artificial intelligence. The world has been shut down and paralysed for way too long, and the eventual reopening is unavoidable – in fact, it’s well under way While AI has many avenues of introducing efficiency and fast problem-solving, there is one specific application that will further fuel the reopening of the world and successfully keep the spread of the virus abate. This “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. With such a level of sophistication that can ensure uninterrupted monitoring and analysis of large public spaces, these AI technologies can ideally operate best as cloud solutions to ensure a collaborative network with maximum scalability and widespread implementation. As these technologies increase in ubiquity and find their way into daily operations of businesses globally, the cost of the smart solutions will decrease proportionally to the growth of their reach. There are some highly specific ways to create this collaborative network of interconnected safety tools in the current climate. Here are some applications that have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. Maintaining social distancing practices The most important step everyone around the world has taken to contribute to the effort of slowing the spread of the virus has been social distancing. A six-foot-distance has become a new social norm that has quickly been adopted globally and become a habit to people who are naturally used to being close to others and socialising without giving distance a second thought. The star of the past decade has been artificial intelligence So, it is natural that such distancing measures take time to get accustomed to – and it is also natural that individuals may forget about them from time to time. To help maintain the six-foot distance between people at all times and give them slight nudges to keep the rule top of their minds, AI video technology can be trained to estimate the distance between individuals in public and commercial areas and identify the cases in which people get too close to each other. By notifying local merchants or authorities about such cases, the system can help ensure the safety of everyone in the area at all times while positively reinforcing the public to gradually get more accustomed to maintaining the distance and thus helping stop the spread of the virus. Detecting the virus through facial recognition Perhaps the straightforward application of such high-level technology is using video surveillance to identify persons of interest who have tested positive for the virus. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity, making it possible to identify individuals whose records show they have antibodies from those who can be potential carriers of the virus. After the initial differentiation and identification, the system can then notify the employers and employees of the facility about the results of the conducted analysis and the pursuant results, allowing them to be more vigilant and take action where necessary to ensure a safe experience for everyone. PPE reinforcement Wearing a mask or some sort of face coverage in public spaces and especially within facilities (such as stores, for instance) has been - and will continue to be - a requirement for maintaining a safe and healthy environment for people to continue with their day-to-day lives and businesses to resume regular operations. To this extent, the object detection and identification abilities of smart cameras can further reinforce this requirement and ensure that the absence of protective equipment doesn’t go unnoticed.  Essentially, these cameras can easily identify if an individual has coverage at any given point of time or not, notifying the local authorities about any risks immediately and helping them maintain necessary safety measures without having to interrupt their workflow or worry about missing a visitor without a mask. Detecting high temperature One of the key (and the most widespread) symptoms of COVID-19 is a high fever - a certain indicator of whether an individual may have been infected with the virus or not. While identifying fever with a regular human eye is nearly impossible, AI can do so at a fraction of time by quickly scanning body temperatures of any incoming individuals and determine whether it’s above CDC’s recommended temperature of 100.4F in order to determine the risk factor and notify the local authorities to take action. Modern AI has the ability to identify facial features and characteristics with a unique level of granularity This technology is a good tactic to objectively assess potential risks that come with elevated temperatures - and sometimes, the people themselves might not realise they might (unconsciously) be carriers of the virus and thus endanger the safety of others in their vicinity. The technology is yet another step towards ensuring a safer reopening of the global economy and a more streamlined way of getting back on track while minimising the risk of spreading the virus further. It’s not all about the theory  We have tested the described approaches in our own R&D campus in Europe. The latest release of the IREX cloud enables remote fever detection and monitoring of social isolation and mask policies with AI. We have integrated thermal cameras to detect people with elevated temperature and CCTV cameras for identification and notifying those who potentially ill. In case of any health threat, the venue manager gets an instant message with a picture and exact location. These preventive steps helped our employees return to the office months earlier than it's happening in other countries. Moreover, personnel coming back to the office by their own wish as now they feel a virus-free environment in the campus - even safer than in their own homes. Now we are launching a pilot project for a well-known pharmacy chain in Florida, USA. With the help of a Computer Vision platform, staff will be able to divide customer traffic into those with normal body temperature and those who come in with elevated temperatures, as well as effectively monitor social distance norms. The goal of our potential client is to maximise the safety of customers in the post-pandemic period. Also, IREX is already deployed across hundreds of locations in the UK and will add health monitoring capability soon.

IDIS, one of Korea’s largest in-country video tech manufacturer, is pleased to announce several new staff appointments and hires at IDIS America. Andy Cruz has been named Area Sales Manager for the Houston, Texas region. Cruz brings over fourteen years of security industry experience spanning systems integration, sales, and distribution. Mark Creighton has come aboard as Area Sales Manager for the Southern California territory. A retired Marine Corps Gunnery Sergeant, Creighton has been a valued resource in the security industry for over twenty years and brings extensive technical expertise to managing the network video and security sales markets in the Western United States. Security industry experience Jason Burrows now serves as IDIS America’s Regional Sales Director in charge of all sales operations in the Western half of North America. With over twenty-eight years of security industry experience, Burrows has held key positions with the largest brands in video surveillance manufacturing and distribution. Throughout his career, he has worked closely with integration firms and large-scale end-users including military, education, cruise lines, theme parks, shipping ports, Metro transit, and major municipalities. Jeff Montoya has been named Regional Sales Director for the Eastern U.S. region. He brings twenty years of industry experience working for manufacturers, as well as in distribution and integration in the video surveillance and access control markets. With experience handling national account level clients providing sales, service and project coordination, Montoya will also support sales and marketing initiatives for selected vertical markets. Wider global marketing programs IDIS has also recently welcomed several new manufacturer’s rep firms to support its continued growth Leo Choi is responsible for Marketing and Demand Creation of IDIS video tech across North America. Previously working in senior international marketing positions for LG Electronics, Choi has already been instrumental in liaising with IDIS’ sales, marketing, and product planning teams in South Korea to bring new products and technologies to meet the specific needs of the U.S. market. Cydney Higgins serves as IDIS’ Marketing Specialist and has taken on an expanded role to include overseeing wider global marketing programs and communications as well as local marketing and providing sales administration support. IDIS has also recently welcomed several new manufacturer’s rep firms to support its continued growth and expansion in the U.S. market. Deep learning announcements “These new hires bring additional sales capability backed by an extensive tech team and positions IDIS for continued growth into existing and new markets,” says Andrew Myung, President, IDIS America. “The company has some exciting tech launches planned over summer that will further build out our end-to-end solutions for the residential, commercial office space, education and retail sectors. Customers can also expect some exciting deep learning announcements as well continue to bring to market technology that enhances safety and security as well as delivering significant operational efficiencies.”

Globally renowned video surveillance and technology solutions firm, IDIS is targeting video projects in resilient Middle East market sectors, including banking, grocery retail, and education, as it looks to build on recent successes, delivering compliance-driven solutions. Despite continuing disruption and uncertainty in the world economy, the company says the outlook is positive in the region as it supports its systems integration partners to focus on both resilient sectors and markets showing continued growth. Video tech projects in the education sector The Korean video technology solutions provider, which is known for its end-to-end solutions, highlights opportunities for video tech projects in the education sector, where it already has successful deployments in the Middle East countries of Kingdom of Saudi Arabia and Kuwait. The education sector continues to expand through investment from private equity firms and government funding" “The education sector continues to expand through investment from private equity firms and government infrastructure funding, as well as international higher education institutes expanding their presence in the Middle East and North Africa regions,” said Jamil Al Asfar, Senior Sales Manager, IDIS Middle East & Africa. IDIS video technology in banking sector In the banking sector, major investments in more robust video surveillance infrastructure, over the last three years, have been largely driven by compliance pressure, as more and more banks look to meet ever more stringent government standards. IDIS video technology has already been deployed to protect more than 3,000 bank branches and ATMs for the National Commercial Bank in the Kingdom of Saudi Arabia and was chosen to secure the Central Bank of Jordan. Both projects demonstrated the benefits of robust, cyber-secure technology and proved how compliance can be delivered at good pace, even on a challenging scale in difficult environments. Video technology expansion in financial and retail sectors With IDIS video solutions fully compliant with requirements in the financial sector, including the gold-standard Saudi Arabia Monetary Authority (SAMA) regulations, upgraded projects are driving strong activity for the company and its integration partners in the Kingdom of Saudi Arabia (KSA),  Jordan, Egypt, Morocco, and Pakistan. In the grocery and retail sector, Carrefour’s recently reported expansion across the Middle East, and its choice of IDIS video tech, has paved the way for further opportunities, including for projects in hypermarkets. In-depth experience in retail sector Alongside our integration partners, IDIS has in-depth experience of retail applications globally" IDIS Middle East & Africa, Senior Sales Manager, Al Asfar stated, “Alongside our integration partners, IDIS has in-depth experience of retail applications globally and we are focusing on continuing demand for not just affordable video, but for scalable solutions that offer advanced analytics and deep learning tools. These will help stores compete in the current tough trading conditions and into the future too.” SIRA certification for IDIS cameras and NVRs Al Asfar adds, “In addition, Security Industry Regulatory Agency (SIRA) certification for the latest range of IDIS cameras and NVRs also means we are gaining momentum in commercial, residential and government sectors across the UAE. In Dubai, we have seen construction and re-development rapidly bounce back, and all these new facilities need compliant, cyber-secure and resilient video tech to ensure public safety and security.” “Despite the undoubted economic challenges in some sectors, we are still seeing strong demand for video solutions that combine low total cost of ownership (TCO), high performance, and robust cyber security standards, and that meet compliance needs,” said, Ahmad Shanawani, Managing Director, Ametrad Technology Services. Ahmad adds, “We are now seeing how much IDIS end-to-end solutions and the company’s collaborative approach are suited to the growth projects we are working on.”

IDIS is working with systems integrators across Europe to identify and secure video projects in post-COVID growth sectors, including hyperscale and co-location data centres, residential construction, logistics and healthcare. Integrators affected by project delays or cancellations in their established markets are looking to diversify their customer portfolios says the company. In the latest analysis released online it highlights sectors that will offer significant prospects for new video installations and system upgrades, as customers look to expand, to drive efficiency, or to introduce COVID-safe site control measures. Data centre market “After a number of project successes across the UK, mainland Europe and the Middle East we are seeing opportunities in some exciting areas,” said James Min, Managing Director, IDIS Europe. “For example, there is currently extraordinary growth in the co-location (co-lo) data centre market. Even before the push-effects of COVID-19 this sector was already set to double by 2024 compared to 2018, and that now looks likely to be an underestimate.” Businesses concerned with becoming infection hotspots are looking to increase site monitoring He said there was similar buoyancy in the logistics sector, which continues to be boosted by the rise of e-commerce, and in healthcare where some major video projects are being accelerated, including roll outs for a large NHS Trust due to be completed over the summer. AI video capabilities Businesses concerned with becoming infection hotspots are looking to increase site monitoring, whilst pressures to drive efficiency are pushing other businesses to leverage the latest AI video capabilities, with new systems and upgrades. “Yet without sector experience these growth markets can be difficult to access,” he added. “So, systems integrators in the UK, Germany and the Netherlands are positioning themselves by partnering with the right vendors, including IDIS.” Seamless technical support House building and residential developments are also seeing strong activity in several areas, with recent government interventions providing a stimulus. IDIS will continue to develop its relationships with main contractors to capitalise on resilience in new build projects - one major development in South East London, making extensive use of IDIS video tech, is due for completion later this month. IDIS already has strong references in these sectors and is encouraging its integration partners to capitalise on emerging opportunities. The company is structured to collaborate closely with systems integrators and end-users, offering benefits including lower total cost of service (TCS) for integrators. Advantages of the single-supplier model include improved sales planning, seamless technical support for end-to-end solutions, and reduced training requirements. New safe working practices IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business" Among the companies benefiting from the diversification is systems integrator ISD Tech, which is involved in IDIS projects in the UK and mainland Europe. Managing Director Nicky Stokes commended IDIS’s approach to the market, and to working with partners to support customers long term, which he says is very different to the ‘box shifting’ distribution model: “IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business. As well as giving our existing customers solutions that let them adapt to new safe working practices, we are also developing opportunities in new market sectors where IDIS already has a strong presence.” Face mask policy compliance Looking ahead, James Min, Managing Director, IDIS Europe, said the company would be further supporting integration partners by building out solutions to help businesses enforce safe working practice in Q3. “We will be helping them meet new government and industry guidelines with competitive video solutions for applications including building occupancy and density control, social distancing compliance and face mask policy compliance,” he confirmed.