Retail security systems
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that ca...
As one of Europe’s leading trade fair for security, SECURITY ESSEN 2018 provides a good platform for Dahua Technology to showcase its latest developments in creating a more efficient, intelligent and convenient surveillance system. Innovative surveillance technology Featured with the theme of “AI Creates Value”, Dahua Technology, a global solution provider in the video surveillance industry, will present its innovated technologies to industry professionals, including its adva...
The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?
The technology at the heart of the Wisenet Biometrics and Retail solutions, which have been jointly engineered by Hanwha Techwin and analytic specialists A.I Tech, has won the Business Intelligence category in the Benchmark Innovation Awards 2018. The awards are designed to recognise and reward innovative thinking and the delivery of benefits through advanced security solutions. They are run by Benchmark Magazine, the monthly publication which is widely regarded as the “Which”...
Siemens Building Technologies Division is acquiring Enlighted Inc., a provider of smart IoT (Internet of Things) systems in buildings, headquartered in the Silicon Valley. The company is a successful player in the smart building industry, bringing an advanced digital sensory system to market. Both parties have agreed not to disclose financial details. Closing is expected in the third quarter of 2018. Enlighted will be managed as an independent legal entity and wholly-owned subsidiary of Siemens...
Most technology companies have one goal in mind: to provide customers with high-quality, affordable products that can efficiently help streamline operations. Whether it's surveillance cameras, video management software, access control technology or any other type of security device, today's leading organisations invest in expertise in these product segments and strive to produce the highest quality solutions. To effectively fulfill this task, technology providers are always searching for emergi...
In the physical security space, video analytics have historically over-promised and under-delivered, often leaving end users sceptical about their capabilities. However, increased integration with security solutions and other business systems, as well as developments in deep learning and artificial intelligence (AI), have given video analytics a significant boost in recent years. Here, we take a look at the key trends putting video analytics in the spotlight, and how this opens up new opportunities for increased security and business intelligence. Deep learning and AI will enhance video analytics capabilities At the start of 2018, our security industry experts commented on how deep learning technology and Artificial Intelligence (AI) would extend to the video surveillance industry, allowing security professionals to gain very specific insights into human behaviour. Our experts predicted that this would permit organisations to reduce risk, enable efficiencies, reduce costs, ensure compliance and provide faster access to stored video. With AI-enables video systems, video analytics are set to perform more complex applications at a higher level of accuracy. Image processing developments allow intelligent analytics According to Ambarella’s Chris Day, advancing chip technology combined with the neural network approach to computer vision is game changing for video analytics. Since the problem of higher resolution has already been solved, the key differentior for video surveillance systems will be the ability to add computer vision in parallel with image processing and high-resolution encoding – ideally in a chip that is low-power. Integration with security systems increases video analytics value Video systems produce an immense amount of data that is often wasted, says Bosch Security Systems’ Sean Murphy. When video analytics alerts are integrated with other security systems, video events can trigger responses from other parts of the security solution. For example, cameras with video analytics can initiate intrusion detection system events initiate intrusion detection system events, prompting the panel to take action by alerting the central station or sending video to security personnel. Video analytics add value with actionable business intelligence Adding network video to the current generation of Internet of Things (IoT) solutions provides actional value beyond situational intelligence for security purposes. With increasingly intelligent sensors, interactions between business systems are becoming more sophisticated, providing a value greater than the sum of the parts. Organisations can use smart applications to reduce energy consumption, allocate workspace, and reduce operating costs. In a retail environment, analytics are now capable of assessing a scene for occupancy and crowd control, even generating reports of trends over time. Video analytics detect abnormalities to predict incidents Camera-based video analytics can go beyond assessing a current scene to predicting potential risks before they occur, explains Pelco’s Jonathan Lewitt. Based on predetermined factors or analysis of prior events, systems can collect all available information to determine the level of severity of a situation and whether an action needs to be taken. At the same time, systems can correlate data from video and other sources to help analyse similar occurrences in the future. Video analytics increasingly supplemented with audio analytics Audio analytics are often overlooked, notes Hanwha Techwin’s Paul Kong, perhaps due to differing privacy laws from video surveillance. However, audio analytics processed in a camera can help provide a secondary layer of verification for events, as well as identifying gunshots, screams, or other sounds indicating an incident is taking place. This makes audio analytics ideal for dealing with active shooter events at schools and campuses. As Louroe Electronics’ Richard Brent explains, audio analytics software can detect rising levels of human aggression, as well as recognising firearm discharge. This can trigger alerts to ensure incidents are dealt with swiftly.
Hanwha Techwin participated in the ‘IFSEC International 2018.’ At the event, Hanwha Techwin demonstrated smart solutions including smart city, smart retail, smart transport as well as various Wisenet product line ups including Wisenet Q, X, P, T, HD+ and Wisenet Wave. With the message ‘WE MOVE with trust,’ Hanwha Techwin appreciated product and solution partnerships that are not measured by features and functions alone. Wisenet Intruder Detection Solution provides maximum detection, whilst significantly reducing the impact of time consuming and costly false alarms Smart City solutions Wisenet Intruder Detection Solution, a single device intruder detection solution which provides maximum detection, whilst significantly reducing the impact of time consuming and costly false alarms Wisenet Intelligent Traffic Management Solution. A comprehensive suite of ANPR based intelligent traffic management solutions. Wisenet Automatic Incident Detection (AID) Solution. An easy to deploy and highly accurate city wide incident detection solution which is designed to be affordable for budget conscious local authorities. Smart Retail solutions Wisenet Biometrics & Retail Solution which enables small retail stores to gain a greater understanding of the type and numbers of people who visit their stores Wisenet Retail Intelligence Solutions which include Heatmap and People Counting cameras to enable retailers to monitor continuously updated live reports and view comparative hourly and weekly reports on footfall, store hotspots and dwell times, as well as how long customers have to queue. Vibration-proof Wisenet cameras and small footprint NVRs are designed to provide a robust solution for monitoring activity on buses, trains, trucks and other forms of transportSmart Transport solutions Wisenet Transport Solution. Vibration-proof Wisenet cameras and small footprint NVRs which are designed to provide a robust solution for monitoring activity on buses, trains, trucks and other forms of transport. Wisenet cameras and WAVE VMS Wisenet HD+ series Full HD analogue images in 1080p without the need to upgrade cabling infrastructure Wisenet Q series entry level cameras which deliver feature rich 2MP or 4MP images Wisenet X series cameras which are supercharged by the most powerful chipset ever incorporated into a full camera range Wisenet P series premium cameras which deliver superb quality 4K (12MP) images Wisenet T series Thermal cameras which capture images at up to 640 x 480 resolution Wisenet WAVE an effortless drag n drop software enabling 64 high definition video In addition, Hanwha Techwin demonstrated innovations such as the world’s best 150dB Wide Dynamic Range (WDR) technology and the world’s best motorized varifocal F0.94 low light lens, as well as WiseStream II compression technology, all of which are unique to Hanwha Techwin and how they are supported by our Smart Security Manager (SSM) software platform.
Oncam, a provider of 360-degree video capture and business intelligence technology, announced it was honoured with two awards for its innovative products: Most Innovative Online Solution from the 2018 North American Fraud Awards alongside its partners at Video Analysis Solutions (VAS) and a 2018 Money-Saving Products Award from BUILDINGS Magazine for its new Evolution 180 Indoor Camera. The recognitions demonstrate the company's continued dedication to innovation and the development of technology to address today's greatest security and business challenges. At the 2018 North American Retail Fraud Awards dinner in May, Oncam and its partner VAS were recognized by Retail Risk for their retail-centric Cloud Searching Dashboard. Oncam and VAS have created a powerful and user-friendly analytics tool that leverages Oncam's high-quality 360-degree video and intuitive VAS analytics to allow store managers and staff to securely log in and view live or recorded images, as well as monitor customer behaviour and provide details on store traffic. The solution offers significant ROI by optimizing store operations, improving customer service and growing sales. The Evolution 180 range uses a 12MP sensor for high-resolution panoramic video Evolution 180 Indoor Camera The Evolution 180 Indoor Camera was recognized in the June 2018 issue of BUILDINGS Magazine for the features it provides building owners and facility managers for life safety and security. The Evolution 180 range uses a 12MP sensor for high-resolution panoramic video. Oncam’s unique Angle Compensation Technology provides adaptive dewarping in the camera, eliminating the need for integration in video management software. The camera is ONVIF Profile S compliant, making it plug-and-play with the leading video management systems on the market today. “Oncam provides innovation in the products we create, but more than that, our close collaboration with other technology leaders allows us to create solutions that enhance the abilities of our video capture tools to provide valuable insight to end users,” said Jumbi Edulbehram, Regional President – Americas, Oncam. “These awards are an acknowledgment of the hard work and dedication of our team and we're honored to be recognized.” Oncam will showcase its award-winning technology during IFSEC International 2018.
Thefts, fraud and losses from other retail ‘shrink’ decreased to $46.8 billion in 2017 from $48.9 billion the year before as shoplifting and organised retail crime continued to be the leading causes, according to the annual National Retail Security Survey released today by the National Retail Federation and the University of Florida. “Retailers are making progress in combating criminal activity, but there are still many challenges,” NRF Vice President of Loss Prevention Bob Moraca said. “Whether the threat is coming from cybersecurity, organised retail crime or employee theft, the job for retail security teams continues to become more difficult every day, especially when resources and staff are limited.” Shoplifting and organised retail crime were the most frequent causes, accounting for 36 percent of losses Organised retail crime According to the report, shrink averaged 1.33 percent of sales, down from 1.44 percent the year before. A total of 59 percent of retailers surveyed said shrink was flat or decreasing, up from 51 percent. Only 41 percent said shrink was growing, down from 49 percent. Shoplifting and organised retail crime were the most frequent causes, accounting for 36 percent of losses, followed by internal employee theft (33 percent), administrative paperwork errors (19 percent) and vendor fraud or mistake (6 percent). The most substantial losses per incident came from retail robberies, at an average $4,237.02 each (down from $5,309.72 the year before), followed by employee theft at $1,203.16 (down from $1,922.80) and shoplifting/ORC at $559 (down from $798.48). Cybersecurity concerns are top-of-mind for retailers today as criminals continue to become more sophisticated in this area" Combating cybercrime For the first time in the survey, retailers were asked about their role in combating cybercrime. Two-thirds of LP executives said they meet at least quarterly with IT/cybersecurity counterparts to discuss potential threats, and 86 percent said their companies have a cybersecurity incident response plan in place. “Cybersecurity concerns are top-of-mind for retailers today as criminals continue to become more sophisticated in this area,” said Richard Hollinger, a veteran University of Florida criminology professor and the lead author of the report. “This is a growing threat that will require more resources going forward. Retail executives need to invest more in loss prevention to reduce these losses to their bottom line.” The survey of 63 loss prevention and asset protection professionals from a variety of retail sectors was conducted March 14 to April 13. The study is a partnership between Hollinger and NRF and sponsored by Appriss Retail.
With the impact of a rapidly developing online shopping industry through PC and mobile devices, retail stores are facing great challenges. In a fiercely competitive market, enlarging the customer base and maintaining their loyalty become increasingly important and at the same time – very difficult. Improving customer satisfaction, maximising per-customer transactions, ensuring a safe environment, and reducing unnecessary loss have become a major focus of retail owners and chain store companies. Dahua Technology, a global provider of intelligent video surveillance products and solutions, launched the Dahua Retail Security Solution. Dahua Retail Security improves customer satisfaction, secures the shopping environment, and optimises business results – which keep OPEX low, enhance store operating efficiency, and increase profits. The solution is customised for you. Dahua Ultra Smart series cameras provide up to a 140dB Wide Dynamic Range for obtaining a crystal clear image even in high contrast, sunny environments Features of the Retail Security solution People Counting & Height Detection The 3D Camera provides people counting and height detection functionalities. It calculates foot traffic at the store entrance, and supports the export of daily / monthly / yearly reports, providing highly valuable data as a reference for future business decisions. POS (Point of Sales) Integration The video feed and corresponding POS information can be shown simultaneously, both in the real-time and in playback mode. Text search is supported to retrieve specific order and associated video recording data. Super WDR Dahua Ultra Smart series cameras provide up to a 140dB Wide Dynamic Range for obtaining a crystal clear image even in high contrast, sunny environments. Clearly monitor store entrances under various conditions, day or night. Heat Map Fisheye cameras provide Heat Map functionality for areas throughout the store, helping businesses analyse and adjust to customer traffic. A fisheye camera also can capture images around the store floor. Fisheye cameras provide Heat Map functionality for areas throughout the store, helping businesses analyse and adjust to customer traffic Dewarping Modes Dewarping modes allow fisheye cameras to capture a full view of the stores. One fisheye camera has a field of view equivalent to 8 standard cameras. Corridor Mode Corridor mode is suitable for narrow shopping aisles, enabling minimal camera usage to monitor the same area. Solution can be used in following areas: Entrance Port People counting & Height Detection helps retail stores acquire customer flow data, enabling them to manage and operate according to data like an e-commerce storefront. Store Floor As a major area centre of the shopping experience and customer traffic, the shelf area tends to have differentiated visitor flow and requires great efforts in enacting security measures. Monitoring coverage contributes to reducing theft of customer property and retail goods, providing a reassuring shopping environment. Meanwhile, visitor flow data helps shopkeepers understand visitor flow distribution so they can prolong the time of customer stay and visitor flow coverage by rearranging goods and shelves. Checkout Counter Customer disputes and salesperson fraud occur frequently at the checkout counter. High-definition video, audio, and POS overlay can improve identifying the cause of problems. Starlight cameras make sure your store room is under careful surveillance 24-hours a day, performing well under any lighting conditions Store Room Starlight cameras make sure your store room is under careful surveillance 24-hours a day, performing well under any lighting conditions and greatly reducing the probability of being robbed. Day and night, starlight cameras provide complete coverage of the store room, preventing theft. Office DSS business analysis application scenarios are mainly used to help retailers manage the store more efficiently with valuable data. It utilises data processing to reduce time & labour cost, and relies on a visualisation of various data to get an intuitive understanding of previous and current status of the store as well as its future trend. Access video remotely through mobile Remote Access At the same time, with remote access to the management client in Dahua DSS (Dahua Security Software), managers can view the latest store information and access video through mobile devices even when they are on business trips. The Dahua Retail Security Solution provides more details without blind spots, ensuring the safety of your employees, customers, and property. It also helps provide valuable statistics to aid your future business decisions. It is cost-effective, customisable, and cross-functional, and is an ideal solution for retail shop owners and chain store companies. With a mission of ‘Safer Society, Smarter Living’, Dahua will continue to focus on ‘Innovation, Quality, and Service’ to serve partners and customers around the world.
As video surveillance has become a common means of protecting businesses and their customers and visitors, scalability of video systems has become a major challenge, both for supporting more types and quantity of cameras and for storing ever-increasing amounts of video data. The new combined solution from NETGEAR and Arcus Global Inc., makes it possible for SMBs — such as cafes, pre-schools, small hotels, independent retailers, small offices, and property management firms, among others — to meet their needs of physical security with minimal investment, effort, and total ownership cost. ReadyNAS at NETGEAR “Smaller businesses have to wrestle with video surveillance scalability and data reliability just as large organisations do, but often find that current solutions are too difficult to install, too expensive to acquire, or have too few features and too little capacity,” said Doug Cheung, senior product line manager for ReadyNAS at NETGEAR. “We’re very pleased to team with the Arcus Global team, a recognised innovator in video surveillance, to offer SMBs a seamless, cost-effective solution to this challenge.” Milestone Arcus on ReadyNAS is a world-class IP video surveillance solution for small and medium size businesses Milestone Arcus on ReadyNAS is a world-class IP video surveillance solution for small and medium size businesses, ranging from a family retail store with eight cameras to a large residential apartment building with 100 cameras. This unique, ultra-scalable solution offers total protection of business assets and can be set up and in operation within minutes, without additional training. Milestone Arcus The free downloadable app runs on all NETGEAR business-class ReadyNAS models, offering: Support for up to 100 high-definition high frame rate IP cameras, which can be easily expanded through the addition of NETGEAR Power-over-Ethernet (PoE) switches to provide power to those cameras at a distance; Highest storage capacity ranging from two to 60 bays, capable of handling continuous video recording from several weeks to over a year; Superior data retention with unique five levels of data protection against hardware failures and virus attacks, and hybrid remote NAS and cloud backup for multiple sites. Business users enjoy premium video surveillance features such as automatic camera discovery, PTZ controls, motion detection Business users enjoy premium video surveillance features such as automatic camera discovery, PTZ controls, motion detection, anywhere access to video feeds for live view and playback, and easy export for forensic evidence and investigation. Video data retention In addition to performing the video management functions, the ReadyNAS continues to operate as a standard network attached storage solution In addition to performing the video management functions, the ReadyNAS continues to operate as a standard network attached storage solution. Its full ReadyNAS OS feature set includes ReadyDR (disaster recovery) so businesses can meet the most stringent legal and commercial requirements for video data retention. NETGEAR offers multiple hardware models of ReadyNAS to meet the performance and storage needs of any SMB. There are desktop and rackmount options with capacity up to 60 bays, supporting extended surveillance video retention, depending on number and type of camera and the duration of time that video data needs to be kept. NETGEAR business-class ReadyNAS models running ReadyNAS OS 6.8 that currently support Milestone Arcus include: ReadyNAS RN420 Series of Desktop NAS (RN422, RN424, RN426, RN428) ReadyNAS RN520 Series of Desktop NAS (RN524X, RN526X, RN528X) ReadyNAS RN620 Series of Desktop NAS (RN626X, RN628X) ReadyNAS Rackmount (RR2312, RR2304, RN3138, RR3312, RR4312X, RR4360X) Video security and storage “NETGEAR is known as a top trusted expert in networking solutions for small and medium-sized businesses, so we’re delighted they’ve chosen to integrate our software with ReadyNAS to provide a highly secured and scalable video protection and storage solution that is truly world-class,” said Lars Nordenlund Frii, CEO of Arcus Global Inc. Milestone Arcus on ReadyNAS is compatible with the widest selection of IP cameras in the market, numbering into the thousands. This includes the new NETGEAR FlexPower Wire-Free IP Camera (VNC4030), the industry’s first and only wire-free, battery-powered ONVIF compliant camera. HD-quality PIR motion-detected footage captured using a 130-degree wide-angle lens, day and night, offers video security that can fill in blind spots and complement always-on cameras in an existing surveillance system. FlexPower Cameras and the FlexPower Base Station (VNB4000), designed to boost wireless connectivity with a range of up to 300ft, can be paired with Milestone Arcus on ReadyNAS for a complete video security solution. A camera license from NETGEAR is required to record video captured from the connected IP surveillance cameras Pricing and availability A camera license from NETGEAR is required to record video captured from the connected IP surveillance cameras. NETGEAR is offering a one-time 60-day trial license upon activation of Milestone Arcus on ReadyNAS software. A flexible license policy enables businesses to easily expand the number of licenses or functionality over time, depending upon the number of cameras managed. The number of licenses required is based on per camera connection to the ReadyNAS. NETGEAR is currently offering three 5-year license packages at the following suggested U.S. retail prices: RNVMSMA1-10000S – ReadyNAS VMS by Milestone Arcus, 1 camera license — $60 RNVMSMA4-10000S – ReadyNAS VMS by Milestone Arcus, 4 camera licenses — $200 RNVMSMA8-10000S – ReadyNAS VMS by Milestone Arcus, 8 camera licenses — $350 NETGEAR FlexPower Camera Businesses can take advantage of a 5-year solution warranty from NETGEAR and a single point of contact for support. The NETGEAR FlexPower Camera and Base Station are available now worldwide through authorised NETGEAR partners and other reseller channels and e-commerce sites, at the following suggested U.S. retail prices: NETGEAR FlexPower ONVIF-Compliant Wire-Free IP Camera (VNC4030) — $229.99 NETGEAR FlexPower Base Station for FlexPower ONVIF-Compliant Cameras (VNB4000) — $99.99
Further augmenting its global surveillance network, VIVOTEK, the IP surveillance provider, has deployed its video surveillance systems across multiple retail locations of the television, internet, and telephony service provider, SBB in Serbia and Montenegro. The latest deployment has been conducted via VIVOTEK’s Serbian channel partner Netiks, and has equipped SBB with advanced video analytics capabilities and proactive surveillance. About 50 of VIVOTEK’s FD8166A ultra-mini fixed dome network cameras, featuring sophisticated design and built-in IEEE 802.3af compliant PoE technology, are a part of the current deployment and will closely monitor more than 450,000 visitors for various use cases, including security and business intelligence. Ultra-crisp and clear images The network cameras are set up alongside an easy-to-use VAST 2 software Leveraging their CMOS sensors, these network cameras can capture 2-megapixel images with 1920x1080 resolution at 30 FPS (frames per second), and deliver ultra-crisp and clear images even in extremely bright and dark environments through WDR enhancement and 3D Noise Reduction. The all-weather cameras can also aptly function in adverse weather conditions using their defogging capabilities. The network cameras are set up alongside an easy-to-use VAST 2 software, which also is VIVOTEK’s top-of-the-line IP Video Management Software (VMS), to make everything work in perfect unison. But all of this merely serves as the groundwork for the specialised, people-counting solution that delivers valuable bi-directional data comprising critical insights in real-time to SBB. Cost-effective cameras These insights include number of incoming customers, length of stays, peak times, and frequency of customer visits, which will help SBB in deriving significant value through Business Intelligence and a more optimal human resource management. Also, counting and monitoring data is directly computed by VIVOTEK systems, eliminating the need of a dedicated computer for the process. The solution has achieved 98 percent accuracy in counting people, despite the challenging areas that it has to cover Till date, the solution has achieved 98 percent accuracy in counting people, despite the challenging areas that it has to cover. The system stores the data for as long as 90 days and issues push notifications to the designated authority or relevant operators. In order to ensure uninterrupted access to information on security and flow, the cost-effective cameras also support H.264 compression. Traffic monitoring projects This significantly reduces data size and minimises post-deployment costs by minimising network bandwidth requirement and enabling real-time monitoring of all camera systems across the company’s retail scene. VIVOTEK has successfully deployed innumerable global video surveillance solutions including UNESCO-recognized National Library of Latvia, traffic monitoring projects in India, Warplane Heritage Museum in Canada, and one of the world’s seven wonders, the Ancient City of Jordan, now also adding SBB to its globally burgeoning video surveillance network.
Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence solutions, announced that its unified platform, Security Center has been integrated with Secure Store, a profit protection and exception reporting solution developed by Appriss Retail. With this integration, retailers can now immediately disprove or validate suspicious transactions by accessing the security video evidence associated with suspected fraudulent activity. Security Center and Store integration Secure Store enables retailers to significantly mitigate losses related to fraud, theft, and operational/systemic breakdowns. Using artificial intelligence and machine learning, Secure Store performs advanced exception modeling from multiple data sources and enables immediate corrective action. US-based retailer, DICK’s Sporting Goods, is using the Security Center platform to monitor over 18,000 cameras across 720 stores and manage 230 cameras and 130 doors at its headquarters. The organisation is now using the joint Genetec/Appriss Retail solution to provide immediate insight, reduce shrink, improve profitability and achieve rapid ROI, as Jacob Gillette, Director of Loss Prevention and Operations, DICK’s Sporting Goods explains: Genetec/Appriss Retail solution The Genetec system, combined with the Appriss Retail Secure Store application gives us capabilities that help speed up our investigations" “The Genetec system, combined with the Appriss Retail Secure Store application gives us capabilities that help speed up our investigations, which has been hugely beneficial to our organisation. Our investigation team can now easily retrieve video from Security Center to validate suspicious transactions that are flagged by the Appriss Retail exception reporting system.” Thanks to the integration of Security Center and Secure Store, retailers can now simply click on the video icon within the Secure Store interface to immediately identify and review the security video related to individual transactions. This allows them to evaluate detailed evidence related to all refunds, transaction items, discrepancies between what is being scanned and what is on the bill, and quickly determine if there was indeed a problem. Importance of video evidence in fraud cases The open architecture of Security Center allows us to work with partners like Appriss to provide comprehensive solutions that benefit our joint end users" “When you investigate fraud, you need to be able to validate questionable behavior. This is why video evidence is so critical. Thanks to our partnership with Genetec, we are now able to provide our customers with immediate insights that allow them to make informed decisions and build defensible cases based on hard evidence,” said Corey Adams Vice President of Global Client Services for Appriss Retail. “We’re pleased to be able to assist retailers with integrations that help make their teams more productive and significantly reduce loss. The open architecture of Security Center allows us to work with partners like Appriss to provide comprehensive solutions that benefit our joint end users,” said Scott Thomas, Director of Retail Market Development at Genetec.
A combination of SMARTair devices — wireless, battery-powered escutcheons, cylinders and wall readers ensure security at the new Almelo building, thereby also ensuring that the demands of a busy mixed-use environment are met. Authorised employees can use offices and warehouse spaces they need; shoppers only access the retail areas of this new Witzand superstore. "This building is our showroom and must come with a modern access control system: SMARTair is the right system for us,” explains Kevin Hoitink at Witzand Almelo. SMARTair wireless access control With SMARTair wireless access control, Witzand facility managers tailor the precise security levels they need for different areas of the building. It’s easy to manage and amend access rights for every site user, to ensure authorised employees come and go freely, while everyone else is kept out. The Almelo installation runs via an Update on Card system, which is ideal for premises with medium to high daily user traffic. With Update on Card management, administrators can set time-limited access rights and order audit trails when needed. Strategically located wall updaters provide a link between the software and the SMARTair-protected doors. It’s easy even for non-specialists to manage a SMARTair installation with the bundled, full-featured TS1000 admin software. Witzand’s new flagship building was awarded a score of 56.6% by the Dutch BREEAM sustainability certification program. Its employees, customers and valuable stock are kept safe by SMARTair.
Keeping the food supply safe was not an issue for Furman Foods back in 1921, when John W. Furman canned 360 glass jars of tomatoes with his wife, Emma, and their six children. Just as food processing practices have evolved over time, so too has the nation’s approach to securing food processing facilities. Today, Furman Foods uses ID cards as the first step of a greater plan to enhance its plant security. Furman Foods is a family-owned business. By 1969, the company had sold a million cases of tomatoes and was complementing its tomato crop with beans, peppers and other vegetables sold under the Furmano’s name. The company’s roots are planted firmly in the soil of the Susquehanna River Valley of Pennsylvania. Despite this remote location, Frank Furman, Vice President of Quality, is ready to take the facility to the next level of security and quality. “The need is here,” he said. “Everything is coming together at once. Not only does security make good business sense, but it also is something we need to do for our customers.” Food safety and security While the company has focused on food safety for many years, the U.S. Food and Drug Administration’s (FDA’s) Bioterrorism Act of 2002 made security a top concern for food producers such as Furman’s. Title III of the act specifically addresses protecting the safety and security of food and drug supplies. In addition, because Furman Foods provides food for U.S. Department of Agriculture (USDA) food programs, it is subject to USDA security measures. Security isn’t new to the company. It began incorporating additional security measures shortly after September 2001. The well heads for the water supply are locked and checked daily, for example, and a third-party security service is on duty during off-hours. Delivery truck doors now must be sealed, the company’s computer systems have new access controls in them, and locks now adorn all bulk storage areas, such as those for corn sweeteners and vinegar, some of the most vulnerable areas in the company. An important part of the security system at Furman’s is a new ID card program Time and attendance tracking An important part of the security system at Furman’s is a new ID card program. “We needed to replace our time clocks,” said Mark Slear, Systems Administrator, “so we took advantage of the opportunity to introduce employee ID cards to track time and attendance.” “I wanted some kind of control so that people who don’t work here don’t get in,” Furman said, “Despite the fact that we are located in a rural area, we still were seeing people here who shouldn’t be here. We had to figure out some way to limit access.” In the past, the company had pre-printed, pre-numbered, bar coded cards for hourly employee access. Employees were assigned a number, but that was it. HID Fargo Printer/Encoder Slear and Furman selected the Fargo DTC550 Direct-to-Card Printer/Encoder with lamination capabilities from ID Wholesaler (www.idwholesaler.com), a Fargo Value-Added Retailer and the largest online reseller of photo ID products. “I looked around quite a bit,” said Slear, “and all of my research kept coming back to Fargo.” Furman’s warehouse employees require a stronger card to withstand the everyday wear and tear associated with their active jobs" “We determined that Furman Foods needed a higher level of security than a basic photo ID card could offer,” said Shane Stark, Account Manager, ID Wholesaler. “The FDA keeps tight regulations on who has access to food processing areas. Along with using bar codes and magnetic encoding for security measures, Furman’s warehouse employees require a stronger card to withstand the everyday wear and tear associated with their active jobs. This led us to lamination and a Mylar card, which offers greater durability.” Slear was also interested in the printer’s speed. “When we ramp up during the summer, we produce a year’s worth of product in three months,” he said. “We have to print a lot of ID cards quickly to accommodate our seasonal workers.” Security access cards Furman’s bought the Fargo printer in October, took employee pictures in November and began issuing new ID cards in January. The ID cards contain a full photo, and the program includes all employees, even the extra 300 that are hired during the July-to-October busy season. While tracking time and attendance with the ID cards was the company’s first concern, Slear and Furman were thinking ahead when they chose an ID card printer, knowing that security needs would be enhanced down the road. “We added a magnetic stripe and photo in preparation for future security,” said Slear. “We haven’t defined yet what else we might do, but much of it will be driven by FDA and USDA directives.” “We liked the fact that the DTC550 printer can print on proximity cards if we decide to upgrade our ID cards someday,” said Slear. Furman agreed. “Eventually, we will go to smart cards, especially for the room where our ingredients are mixed,” he said. “We need to limit this area to those who are designated to be there. They will have to swipe an ID card for access. We chose a printer that will allow us to upgrade the cards, knowing that sooner or later we’ll have to go further with security.” Our product and industry knowledge enable us to assess our customers’ needs and present options that meet their requirements" Comprehensive identification solutions “Everything has been going well,” Slear said. “The person printing the cards picked up on it quickly.” Slear gives high marks to ID Wholesaler for their customer service. “Every time I talk to Shane, I get the answers I need,” he said. “He also checks in from time to time, just to see how things are going.” “Our product and industry knowledge enable us to assess our customers’ needs and present options that meet their requirements and their budgets,” said Jennifer Clancy, Marketing Manager, ID Wholesaler. Currently there are three variations to the Furman’s ID cards: yellow background for employees, green background for visitors and blue background for vendors. “Certain vendors are allowed on site without an escort,” said Furman. “For instance, because we are a kosher facility, once a month a rabbi comes in to check our operations. He has his own vendor ID card and is pre-approved, so he can move throughout our facility unescorted.” Facility security One of our big concerns is having someone follow a carded employee into the plant Furman Foods prides itself on its strong values, its quality products, its sustainability and its food security. Yet Furman isn’t satisfied. “We are still not where we should be,” he said. “We have come a long way, but we have a long way to go. If I could wave a magic wand, we would have one entrance, where everybody has to enter and exit. This entrance would be secured by a card reader, so individuals would have to swipe an ID card to get in. One of our big concerns is having someone follow a carded employee into the plant. Restricted areas should require special access cards, and I’d like a fence around the entire facility, with a guard shack where everyone checks in and out,” he further added. Right now, there are multiple entrances for traffic. The facility is very spread out, and the road in front is a public road. Photo ID access card Yet, all agree that the ID cards are an important step on Furman Foods’ journey toward enhanced security. “A safe workplace is fundamental,” said Clancy. “Photo ID cards provide at-a-glance validation that the card wearer is authorised to be on the premises. This is especially important for food manufacturers.” “I tell our employees security is only going to get tighter,” Furman said. “More safeguards will be put in place. We are in the food business. If we don’t have safe foods, we don’t have jobs.”
FST Biometrics, a global biometric identification solutions provider, has announced that it has installed it’s In Motion Identification (IMID) solution to provide secure access and an enhanced customer experience for students and members of the Wellington Health & Fitness Club. Wellington College is one of the UK’s esteemed boarding schools, established in 1859, built as a monument to the first Duke of Wellington. The classically-built institution decided to make the high-tech upgrade to its security infrastructure by selecting FST’s IMID solution for its accuracy, speed and ease-of-use for members. IMID biometric access system “We required a system that provided touch-free in-motion identification for smooth member access to our fitness centre, while preventing access to those unauthorised,” explained Brian Cannon, Operations Bursar for Wellington College. “We value our tradition, but also are prepared to go cutting-edge for the sake of members’ time, health and safety, all of which are preserved through FST’s advanced biometric identification system.” FST’s IMID Access will manage secure access for the fitness centre’s 3,000 members, with access points deployed at the facility’s main entrance. IMID is also integrated with Wellington’s Gladstone MRM Plus2 system and TRP member experience management software to ensure every member receives appropriate service and attention from staff. We are proud that such a prominent institution has selected IMID to enhance the center’s security and operational efficiency" Gladstone MRM Plus2 management system “We are proud that such a prominent institution has selected IMID to enhance the center’s security and operational efficiency, and to help staff provide more personalised service to members,” said Arie Melamed, Head of the Access Control Identification Solutions Division of FST Biometrics. “Our biometric solution is ideal for use in this setting. The centre is reserved for student use at specific hours, while paying members access the leisure facilities at other times. IMID is fully customisable to ensure the right people are granted access at appropriate times.” “Given our strong experience working with Wellington College for several years, we knew they expected an access control solution that would be both secure and elegant,” said, Andrew Wylie, FTL Secure Solutions, FST’s strategic partner in the UK, and provider of design, installation, commissioning, testing and training for access control systems. “FST’s IMID Access provides the convenience and simplicity of in-motion, visual identification while also offering the highest level of biometric-based reliability.” FST’s IMID Access is deployed in health and wellness centres around the globe, and is also used in large corporations, healthcare facilities, institutions of higher education, in retail applications and others.
With 4 million square feet of space, the Megabangna Shopping Centre is the first shopping centre of its kind in Thailand. Implementing a comprehensive security system was an important part of ensuring the safety and security of customers, and the Centre’s loss prevention strategy. By addressing gaps in coverage throughout the shopping centre, the security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims. To enhance safety, the Centre, in partnership with security systems integrator Entech, deployed a complete Avigilon surveillance solution, including 500 cameras, which were installed throughout the shopping centre and the parking lot to provide full coverage of open areas. Chosen camera models included Avigilon HD Multisensor, H4 Bullet and H4 Dome cameras. H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings H4 dome and H4 bullet cameras H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings, while the HD Multisensor camera has up to four cameras that cover up to 360 degrees of viewing range. These combined camera solutions help minimise blind spots, which allows the Centre’s security team to monitor important activity throughout the premises, both indoors and outside. The cameras are only half the solution for the Centre. The hub of the security solution is the Avigilon Control Center (ACC) video management software. With advanced and fast video search features, the software enables security operators to quickly find and review surveillance footage, helping the Centre security team resolve thefts and similar claims at a higher rate than with the legacy solution. Retail security Southeast Asia’s diverse mall scene offers unique shopping experiences for tourists as well as locals, with high-end boutiques to one-of-a-kind night markets. Megabangna Shopping Centre, located in Bangkok, is one of Thailand’s largest retail complexes. With 4 million square feet of space, over 840 retail shops, and parking for 10,000 vehicles, the Centre is the first shopping mall of its kind in the region—creating a unique security need. The Centre is the first shopping mall of its kind in the region - creating a unique security need With the motto ‘Everything Under One Roof,’ the Centre quickly earned a reputation as the perfect place to spend the weekend with friends and family, or to pick up everyday household needs. As a result, excessive crowds pack the walkways and its 10,000 parking spots are regularly filled. Safety and security of customers Given the complexity of the Centre facility, and the high foot and vehicle traffic acquired onsite, the security solutions in place needed to be reassessed. Commonly reported incidents at the mall included cars being vandalised or broken into while parked in on-site structures, and busy shoppers losing personal items throughout the mall grounds during their visit. The safety and security of customers—along with ensuring a great customer experience for every visit—are top priorities for the Centre. Implementing a comprehensive security system was also an important part of the Centre’s loss prevention strategy to save the company time and money. The installation of Avigilon solutions took half the estimated length of time, making the transition easy for the Centre’s team from the start. Avigilon’s easy-to-use software helps them search footage in under 10 minutes ACC software Once installation was complete, ACC software further simplified things for the security team by allowing them to identify problematic situations with powerful and efficient software. When searching footage of areas with heavy foot traffic, the Centre’s security team was able to identify problems around the busy centre in record-breaking time. Since deploying ACC software, the Centre has shortened a process that at times could take hours or days—Avigilon’s easy-to-use software helps them search footage in under 10 minutes, while saving effort and money during an investigation. Given this measurable success, the Centre recently expanded the use of Avigilon solutions into an additional parking structure. Avigilon solutions implemented help make the security team’s jobs easier and keep patrons safe.