Retail security systems
From 20th to 22th January, INTERSEC 2019 in Dubai will showcase the latest products in Security, Safety and Fire Protection. Bosch Building Technologies will display its innovative security, safety and communications products on booth SAB21, Saeed Hall 1. Bosch FLEXIDOME IP starlight 8000i Once again Bosch is pushing the technological boundaries with the launch of the FLEXIDOME IP starlight 8000i fixed dome cameras. Developed with Bosch’s starlight technology, HDR, plus HD 1080p,...
Dahua Technology, a solution provider in the global video surveillance industry, has launched three new AI XVR products—the DH-XVR8208A-4K-I, DH-XVR8216A-4KL-I, and XVR8816S-4KL-I. Offering incomparable perimeter protection, face recognition and metadata search technology, they are applicable to numerous industries ranging from retail to banking and real estate. Being cost-effective and user-friendly, Dahua AI XVRs aim to create more value to users. With 8/16ch perimeter protection, the X...
Opening up new possibilities for competitive video surveillance deployments in retail, restaurant and small business applications, IDIS has launched a compact range of robust, high performance cameras and recorders. The IDIS Compact Solutions series is designed for rapid installations and both single and multi-site roll outs, allowing for the mixing and matching of analogue and IP technologies, making upgrades and system extensions more affordable than ever. IDIS Compact Solutions The new line...
Mul-T-Lock launches its new eCLIQ access control system for larger retailers, allowing organisations to remotely manage access permissions at the click of a button. The new and advanced eCLIQ technology allows organisations to both grant and remove access permissions remotely. This includes the ability to schedule individual access permissions for each key, as well as to provide time-limited access. If a key is lost, access can be also be revoked using the eCLIQ software, all managed from a clou...
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications,...
Swann, the provider of DIY security, debuts two new Wi-Fi cameras with Alexa Integrations that are the latest additions to the SAFE by Swann platform, the #SwannSecurityHeroes community contest, and additional promotions in honour of October's Crime Prevention Month to encourage the public to take preventative safety measures at home and work. The new Indoor and Outdoor Wi-Fi security cameras connect to power and transmit video and audio wirelessly. Through Alexa devices, consumers can also con...
Despite having a global presence with regional and local support offices in the Americas, Asia, Middle East and across Europe, Hanwha Techwin is very much defined by its Korean heritage. As a global manufacturer of professional video surveillance solutions whose headquarters are in Korea, Hanwha Techwin is proud of the contribution it is making to its country’s reputation for designing, developing and producing quality, innovative products which make a real difference to people’s lives. Bob (H.Y.) Hwang Ph.D., Managing Director of Hanwha Techwin Europe, believes the company’s Korean heritage and its core values of Challenge, Loyalty and Integrity, which are at the heart of its ‘WE MOVE with trust’ central marketing theme, have equipped the company to stand out from the crowd. In this interview, we asked Bob (H.Y.) Hwang Ph.D., to provide an update on the steps the company is taking to ensure it continues to succeed in a highly competitive market, but first we asked Bob if the ‘WE MOVE with trust’ campaign has helped sales. Q 1: Is 2018 proving to be a good year for Hanwha Techwin? Bob: Yes, I am pleased to report we are enjoying what looks to be another record-breaking year. The quantity of products shipped each month has never been higher and it is possible our success will exceed that achieved in 2017 when we saw a 40% growth in the number of products sold. Q 2: Do you think the ‘WE MOVE with trust’ campaign has contributed to this success? Bob: There is no doubt that our efforts to build trust with all parties involved in the supply chain is understood and appreciated by our customers. We continue to ensure our products are designed to combat the activities of hackers and that customers’ confidential data is kept safe" Q 3: Can you give some examples of what this means in practical terms? Bob: We continue to ensure our products are designed to combat the activities of hackers and that customers’ confidential data is kept safe. This is just as important to the many thousands of small businesses that entrust our video surveillance solutions to protect their assets, people and property, as it is for our high security and mission critical end-user clients which include local authorities, government, military and emergency services. Cyber Security Cyber security has been at the top of our list of priorities for some time. We believe our cameras and recorders incorporate all reasonable measures to prevent unauthorised access to images and data. We do not have a ‘back-door’ and we have introduced sensible password protocols. We consider it essential that a secure password is set up during the initial installation process, which is why we prohibit the consecutive use of the same letter or number and we encourage the use of special characters as well as a combination of letters and numbers. It is important not to be complacent and we are constantly monitoring and testing the latest methods of hacking using third party security agencies. When necessary, we release new firmware to counter the latest threats. Our 'WE MOVE with trust’ message also embraces our relationship with distribution and solution partners, our quality & service and extended 5-year Warranty support which we offer to our STEP partners as part of a package of benefits to reward their loyalty and give them a competitive edge. Wisenet Biometrics and A.I Tech video analytics A.I Tech’s video analytics technology was the winner of the Business Intelligence category in the Benchmark Innovation Awards 2018 In particular, we appreciate our customers do not measure products and solutions just by their features and this is why Hanwha Techwin believes in taking responsibility for the solutions developed with our technology partners. The good news is that our strategy of working in close partnership with specialist application developers in order to deliver new, innovative solutions which make good use of our high performance Wisenet open platform cameras, has been further justified by an award recently won by our technology partner, A.I.Tech. A.I Tech’s video analytics technology, which is utilised by our Wisenet Biometrics and Retail solutions, was selected as the winner of the Business Intelligence category in the Benchmark Innovation Awards 2018. The awards, which are run by Benchmark Magazine, the UK’s monthly publication which is widely regarded as the “Which” magazine for the electronic security industry, are designed to recognise and reward innovative thinking and the delivery of benefits through advanced security solutions. Q 4: Can we expect to see new technology partnership announcements in the near future? Bob: To answer your question, I should first point out that we now have a formidable range of cameras which collectively provide effective solutions for virtually any video surveillance project. The range starts with Wisenet HD+ analogue cameras which deliver Full HD images in 1080p without the need to upgrade cabling infrastructure. These are followed by (include ‘Wisenet L’ in translated versions) Q entry level Full HD network cameras. Next comes Wisenet X cameras which are supercharged by the most powerful chipset ever incorporated into a full camera range, available in 2MP or 5MP. Finally, our premium, top-of-the-range Wisenet P cameras deliver superb quality 4K (12MP) images. Wisenet Smart solutions The massive processing power of the chipsets built into open platform Wisenet cameras enable customers to achieve much more from video security systems The massive processing power of the chipsets built into our open platform Wisenet cameras means we are able to help customers achieve so much more from video surveillance systems than just capturing superb quality images. By this I mean we can provide the cameras with pre-loaded specialist analytics applications which deliver real-world practical benefits. We intend to sustain our efforts to seek out opportunities to introduce new, innovative solutions to complement existing Wisenet solutions developed jointly with our technology partners. These include: Wisenet Intruder Detection Solution - a single device intruder detection solution which provides maximum detection, whilst significantly reducing the impact of time consuming and costly false alarms. Wisenet Intelligent Traffic Management Solution - comprehensive suite of ANPR-based intelligent traffic management solutions. Wisenet Automatic Incident Detection (AID) Solution - an easy to deploy and highly accurate city-wide incident detection solution which is designed to be affordable for budget conscious local authorities. Wisenet Retail Intelligence Solutions - includes Heatmap and People Counting cameras to enable retailers to monitor continuously updated live reports and view comparative hourly and weekly reports on footfall, store hotspots and dwell times, as well as how long customers have to queue. Wisenet Transport Solution - vibration-proof Wisenet cameras and small footprint NVRs which are designed to provide a robust solution for monitoring activity on buses, trains, trucks and other forms of transport. Q 5: Have you taken any action to help customers comply with GDPR? At Hanwha Techwin, we believe it is important for end-users and system integrators to work closely together to negate the risk of data misuse" Bob: At Hanwha Techwin, we believe it is important for end-users, system integrators and manufacturers to work closely together to negate the risk of data misuse. In this respect, we have placed maximum importance on providing privacy-friendly products which assist end-users to comply with General Data Protection Regulation (GDPR). GDPR compliance and white paper Although not wishing to be alarmist, a serious violation of GDPR could be subject to a fine of up to 4% of a company’s annual revenue or EUR 20 million, whichever is higher. In addition, non-compliance with GDPR violation could result in a class action or civil law suits against individuals. With this in mind, Hanwha Techwin has published a White Paper which sets out the impact on video surveillance systems of the new GDPR which came into force in May 2018. The White Paper addresses in detail the responsibilities of those who are in control of video surveillance systems. It also explains what steps Hanwha Techwin has taken to ensure the features and functions of its Wisenet cameras, recording devices and video management software (VMS), are able to assist operators in complying with GDPR. Alternatively, an Executive Summary is available which highlights the key aspects of the White Paper. Q 6: How would you summarise Hanwha Techwin’s aspirations for the future? Bob: We intend to drive forward our plans to further enhance the value of our Wisenet brand by capitalising on the expertise of our talented design and development engineering teams and the ingenuity of our technology partners. We will be able to do this as a result of the encouragement we receive from our parent company in Korea who have supported our decision to continue to recruit sales and technical colleagues of the highest calibre to ensure our Wisenet brand is backed by unbeatable pre and post-sales support. Most importantly, we are determined to build on our reputation for operating with integrity and for striving to excel in everything we do.
March Networks, a global provider of advanced video surveillance and video-based business intelligence solutions, is pleased to announce its complete lineup for Global Security Exchange (GSX) 2018. In addition to the company’s industry-leading solutions for financial, retail and transportation organisations, March Networks will showcase its newly launched Software as a Service (SaaS) offering for quick service restaurant (QSR) and convenience store (c-store) franchisees, as well as its seed-to-sale tracking and compliance solution for the cannabis market. It will also demonstrate its mobile RideSafe MT Series video recording platform for enhanced security and risk mitigation in college and healthcare transit applications. All March Networks products and services deliver the exceptional reliability, scalability and enterprise-class video management customers have come to expect from the brand. They reflect March Networks’ long-standing commitment to developing intelligent video solutions that help solve everyday business challenges in customer service, corporate compliance and operations, in addition to security and loss/fraud prevention. March Networks Searchlight for Retail as a Service GSX will be the first opportunity for show attendees to see March Networks Searchlight for Retail as a Service GSX will be the first opportunity for show attendees to see March Networks Searchlight for Retail as a Service. The secure, hosted service delivers all the benefits of March Networks’ powerful Searchlight for Retail solution – including loss prevention, data analytics and operational audits reporting – for an average cost of just $4 a day. The service is easy to deploy and eliminates the need for franchise owners to purchase and maintain servers within their own IT infrastructure. It includes all software licensing, and the administration of camera and recorder processing, health management, user management and software upgrades, performed by March Networks Network Operations Center staff working in cooperation with certified systems integrators. Seed-to-Sale security and tracking March Networks will also demonstrate its industry-leading solution for the cannabis industry at GSX. The solution provides enhanced seed-to-sale security, tracking and compliance at every stage in the process – from the cultivation facility, in transit and through to the dispensary. It includes purpose-built video recording and management systems to ensure clear surveillance video is reliably captured and stored as long as required under government legislation. Uniquely, the solution also integrates video with data from fixed Radio Frequency Identification (RFID) tags – which are required by law throughout the cultivation process in some U.S. states – and point-of-sale (POS) systems used in dispensaries. The video and data are correlated in March Networks Searchlight for Retail software, providing operators with advanced search, investigation, loss prevention and reporting capabilities. RideSafe MT Series IP recorders The mobile recorders can be managed seamlessly with March Networks Command Enterprise video management software The newest addition to March Networks’ transit portfolio will also be on display at GSX. The RideSafe MT Series IP Recorders address a common gap for college, healthcare and other campuses operating shuttle or transport services. The compact recording platform is ruggedised to ensure reliable operation in demanding mobile environments and enables automated video downloads over WiFi, 4G and other wireless networks to keep vehicles in service longer. Equally important, the mobile recorders can be managed seamlessly with March Networks Command Enterprise video management software in parallel with the company’s entire fixed video recording portfolio – giving customers a single, end-to-end video solution that simplifies system administration and management significantly. All visitors attending the show in search of proven video surveillance systems and differentiated solutions that deliver relevant video-based business intelligence for their broader organisation, are invited to see March Networks in Booth 3515 at GSX 2018, September 25-27, in the Las Vegas Convention Center.
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that can be used within a retail store to improve security and loss prevention, yet none should be used in a silo. There are tremendous benefits to integrating security technologies and communications systems together, including enhancing overall safety and security, reducing shrink, and improving operations. There are many different technologies that can be used within a retail store to improve security and loss prevention As the existing security infrastructure is evaluated and plans for the future are developed, the team responsible should consider some of the following questions. Are there areas of the store that require greater security? Are there notifications or other technologies that could improve the efficiency of personnel and the safety of shoppers? Are there other departments within the organisation that could benefit from the data gathered by the security technology? Understanding current pain points within the stores and how integrated security solutions can address these is the key to implementing the best solution. Here are a few “hot spots” within a typical retail store that easily demonstrate the power of integrated solutions. Point of sale terminals Whether it’s loss through sweet hearting or other fraud, point of sale terminals present a significant shrink risk for retailers. Integrated systems enhance security at these locations. Video recording of HD or megapixel cameras integrated with point of sale data makes it easy to locate video associated with transactions and exception reporting. This allows for visual verification of each transaction when needed.There are tremendous benefits to integrating security technologies and communications systems together Other risks like robbery not only result in loss, but also impact the safety of employees and shoppers alike. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk. When the intrusion detection system is integrated with the video system, pressing a panic button or pulling the bill from the sensor can automatically trigger a video snapshot to be sent to the monitoring station to provide verification of the alarm and more information for law enforcement when they are dispatched. Adding audio integration to the intrusion system can also result in a message sent to the store security personnel’s two-way radio when a panic button is pushed, or a bill trap sensor is activated. If no security guard is onsite, video monitoring services can allow the monitoring centre to intervene through audio, alerting the perpetrator that his or her actions are being monitored and that the authorities have been contacted. This may cause the offender to flee the area, helping to mitigate the safety risk as well as the potential for loss. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk High value displays Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communication Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications. For example, a person standing at a display for longer than a pre-defined time or touching items on display can trigger a video snapshot to be sent to the store manager and an audio message to play through a nearby loudspeaker, such as: “Thank you for your interest in our smartphone selection; an associate will be there soon to assist you.” This not only alerts potential offenders that their actions are being watched, it also serves to improve customer service for legitimate shoppers – as a retail floor associate is notified that a customer may need assistance. Cash office An access control reader at the door to the cash office restricts access to only authorised individuals. Integrating video can automatically capture an image of the person requesting access for verifying an employee’s identification prior to granting access or for retrospective analysis in the event of a theft. Exit doors If an employee props open a back door – either for easy re-entry after a break or to allow access to another person with intentions of theft – integration of the intrusion detection system to the video and audio system can significantly reduce risk of loss. For example, the intrusion detection system can monitor doors for abnormal conditions, even when the system is disarmed.Loss can also occur when a cooler or freezer malfunctions or when the door is accidentally left open A door left open for longer than a pre-defined time can cause an alarm on the intrusion panel, which can trigger a nearby camera to send a snapshot of the open door to the store manager and trigger the public address system to play a pre-recorded message through a nearby speaker. This prompts the employee to close the door, reducing risk of theft. Coolers and freezers Loss isn’t just about theft. Loss can also occur when a cooler or freezer malfunctions or when the door of one of these units is accidentally left open. The same concept for monitoring exit doors can also apply to doors for coolers and freezers to prevent spoilage. A cooler or freezer door monitored by the intrusion detection system can trigger an alert or chime to play in the area to remind an employee to close the door or to alert the store manager to the issue. While providing surveillance of the cash register area, the camera's video analytics can be used to trigger an alert in case the queue exceeds the pre-defined threshold Serving a dual purpose Retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store While the technology solutions described above positively impact loss prevention in a retail store, they can also extend beyond security to improve health and safety and enhance customer service as well as customer engagement and sales. For example, while securing a store’s main entrance with IP cameras featuring on-board video analytics, retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store. This data can help them understand peak days and times when making decisions about staffing. Or while providing surveillance of the cash register area, the camera's video analytics can also be used to trigger an alert in case the number of people in a queue exceeds the pre-defined threshold. At this point, the same public address system and loudspeakers used to play background music to enhance the shopping experience could be activated to broadcast a message to request another cash register to be opened, improving store operations. For security and loss prevention purposes, video analytics can also be used to ensure that no one enters or leaves the retail shop using the emergency exit. To address health and safety issues, these same cameras can also trigger an alarm if that emergency exit is blocked by an object – improving the safety of customers and employees. When systems are used to deliver data for purposes beyond security, other departments may be willing to contribute toward the cost Metadata generated by the cameras can also be used to gather information that when processed with sophisticated algorithms in the cloud can show trajectories of the paths that shoppers take as they travel throughout a store as well as heat maps indicating where they walk, stop and dwell – all while protecting the privacy of individual shoppers. This information can be used by merchandisers to evaluate the success of displays and store layouts, which directly impacts customer engagement and sales. When systems are used for and deliver data for purposes beyond security, other departments may be willing to contribute toward the cost of the system. This provides an added benefit by relieving some of the cost burden from security or other operational budgets. Product selection Integration is becoming easier using standards and expanding industry partnerships. However, in some cases, choosing systems from a single vendor that are designed to work together can help to speed and simplify installation, while also reducing system costs for both the integrator and the user. Regardless of the products chosen, it will be important for a retailer with many locations to have consistency in the type of equipment installed at each site. This makes support easier and enables a more uniform response to incidents that happen at various stores. As many retailers already understand, there is no silver bullet to reducing loss. However, a combination of the right technologies working together to prevent shrink and improve investigative capabilities can result in smarter and more effective loss prevention.
As one of Europe’s leading trade fair for security, SECURITY ESSEN 2018 provides a good platform for Dahua Technology to showcase its latest developments in creating a more efficient, intelligent and convenient surveillance system. Innovative surveillance technology Featured with the theme of “AI Creates Value”, Dahua Technology, a global solution provider in the video surveillance industry, will present its innovated technologies to industry professionals, including its advanced AI technology, the world-renowned HDCVI 4.0, video cloud, smart H.265+ encoding and ePOE & EoC technology. Answering to this year’s theme, AI-powered intelligent solutions will be on display at SECURITY ESSEN, including Smart Retail 2.0, Smart Logics, Safe City, Smart Residential, etc., which have composed the full picture of Dahua Technology’s smart life initiatives.
The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?
The technology at the heart of the Wisenet Biometrics and Retail solutions, which have been jointly engineered by Hanwha Techwin and analytic specialists A.I Tech, has won the Business Intelligence category in the Benchmark Innovation Awards 2018. The awards are designed to recognise and reward innovative thinking and the delivery of benefits through advanced security solutions. They are run by Benchmark Magazine, the monthly publication which is widely regarded as the “Which” magazine for the electronic security industry. AI-Tech video analytics A Benchmark test team and an independent panel from the security industry judged products and solutions from across 10 technology areas, with A.I Tech’s A.I. Tech video analytics winning the Business Intelligence category against stiff competition from the other short-listed finalists. Wisenet Biometrics and Retail solutions, which are supplied ready to work out-of-box, are designed to enable small retail chains, as well as small outlets such as convenience stores, CTNs and petrol stations, to gain a greater understanding of the type and numbers of people who visit their stores. Wisenet open platform cameras “We are very pleased that A.I. Tech’s innovative video analytics technology has been recognised in the form of this high profile, prestigious award,” said Bob (H.Y.) Hwang Ph.D., Managing Director of Hanwha Techwin Europe. “This further justifies our strategy of working in close partnership with specialist application developers, such as A.I. Tech, in order to deliver on our promise to continually develop new, innovative solutions which make good use of our high performance Wisenet open platform cameras.”
Videowall technology supplied by Ultimate Visual Solutions (UVS) is at the heart of a new security control room at iNTU Trafford Centre. High-end videowall technology The new facility helps ensure 30 million annual visitors have a safe and enjoyable time at what is the single best-known and most iconic retail and leisure destination in the UK. Burnley-based UVS, formerly eyevis UK, provides video wall displays and audio-visual solutions to a range of clients across the UK. UVS Full HD Videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall, made up of 24 eyevis 55-inch XSN extremely narrow bezel LCD screens with Full HD resolution. The displays offer 1920 × 1080 pixels, direct-LED backlight technology, a mechanical bezel width of only 3.5 mm between two displays and a brightness of 500 cd/m2. The installation also includes a control room meeting space featuring a videowall made up of four eyevis 46-inch XSN screens with 3.5mm bezel. Netpix 4900 videowall controller Both videowalls connect to a Netpix 4900 videowall controller configured for multiple analogue video feeds, IP video feeds, graphic PC data and web browsers. iNTU security staff, who monitor the centre and liaise with visitors, will be able to send live videos from their tablets directly back to the video wall to share incident video with security staff. Video monitoring and visitor management iNTU Trafford Centre is a retail and leisure destination and it is important that the control room has the latest videowall technology" UVS managing director Steve Murphy said: “iNTU Trafford Centre is a retail and leisure destination enjoyed by millions of people each year and it is important that the control room has the latest videowall technology.” He adds, “We are delighted to have been involved in such a prestigious and important project.” Lee Barlow, Security Manager, iNTU Trafford Centre said “The security and safety of our customers, retailers and staff is our number one priority so having a control room that allows us to keep them safe is really important. The new videowall and meeting room screens allows us to do just that and we are really happy with them.” New control room with videowall The new control room was designed and refurbished by Intech Solutions, which specialise in technical and control room furniture including full control room fit-outs in the UK and worldwide. UVS also worked to deliver the videowall with its security integrator partner, Nottinghamshire-based Quadrant Security Group.
Lodge Security is to provide protection for Poundland stores and distribution centres throughout the UK. Over the past two years Lodge Security has been operating its Elite Store Detective programme from the LodgIC Intelligence Centre, where national and local data on crime incidents is analysed and used to deploy protection to produce the maximum return on security investment. Sarah Frain, Profit Protection & Assurance manager, Distribution and CSC at Poundland, says: "Lodge Security has worked with Poundland for more than 5 years and has provided a great service which has now developed with technology additions to achieve an even more effective solution. The operatives we receive from Lodge are always highly trained and professional when dealing with day-to-day issues and figures are reported back clearly to management. Furthermore, they provide confidence to our staff whilst making them feel safe and secure in the workplace.” Analysing the patterns of criminal activity Poundland and Lodge are now examining new opportunities to deploy other technology that is available from the intelligence centre. This includes the capability to analyse retail transactions through the use of Transpeye for data mining of EPoS, online transactions and other store systems, to then identify any sources of loss in real time and the relationships between apparently isolated incidents. Lodge can analyse and track any patterns of criminal activity to enable the investigative team to attribute recurring losses to known criminals and gangs Lodge can then analyse and track any patterns of criminal activity, to enable the investigative team to attribute recurring losses to known criminals and gangs, who can be identified from in-store CCTV recordings. Perpetrators are then stopped in-store by Lodge Security detectives. Preventing organised retail crime In many instances Lodge has been able to track a gang’s activity around the UK and assess the probability of where and when they might strike next. “Retailers are increasingly alert to the scale of the threat from Organised Retail Crime. A string of small, seemingly unrelated criminal acts are often committed by the same gang; if they think they can get away undetected each time they will keep coming back. “Through the blended use of our specialist teams in the field and technology, our intelligence centre is quickly able to map related losses and then stop them fast,” says Stuart Lodge, CEO of Lodge Service International, a third generation family-run business that celebrates its 100th anniversary in 2019.
Further augmenting its global surveillance network, VIVOTEK, the IP surveillance provider, has deployed its video surveillance systems across multiple retail locations of the television, internet, and telephony service provider, SBB in Serbia and Montenegro. The latest deployment has been conducted via VIVOTEK’s Serbian channel partner Netiks, and has equipped SBB with advanced video analytics capabilities and proactive surveillance. About 50 of VIVOTEK’s FD8166A ultra-mini fixed dome network cameras, featuring sophisticated design and built-in IEEE 802.3af compliant PoE technology, are a part of the current deployment and will closely monitor more than 450,000 visitors for various use cases, including security and business intelligence. Ultra-crisp and clear images The network cameras are set up alongside an easy-to-use VAST 2 software Leveraging their CMOS sensors, these network cameras can capture 2-megapixel images with 1920x1080 resolution at 30 FPS (frames per second), and deliver ultra-crisp and clear images even in extremely bright and dark environments through WDR enhancement and 3D Noise Reduction. The all-weather cameras can also aptly function in adverse weather conditions using their defogging capabilities. The network cameras are set up alongside an easy-to-use VAST 2 software, which also is VIVOTEK’s top-of-the-line IP Video Management Software (VMS), to make everything work in perfect unison. But all of this merely serves as the groundwork for the specialised, people-counting solution that delivers valuable bi-directional data comprising critical insights in real-time to SBB. Cost-effective cameras These insights include number of incoming customers, length of stays, peak times, and frequency of customer visits, which will help SBB in deriving significant value through Business Intelligence and a more optimal human resource management. Also, counting and monitoring data is directly computed by VIVOTEK systems, eliminating the need of a dedicated computer for the process. The solution has achieved 98 percent accuracy in counting people, despite the challenging areas that it has to cover Till date, the solution has achieved 98 percent accuracy in counting people, despite the challenging areas that it has to cover. The system stores the data for as long as 90 days and issues push notifications to the designated authority or relevant operators. In order to ensure uninterrupted access to information on security and flow, the cost-effective cameras also support H.264 compression. Traffic monitoring projects This significantly reduces data size and minimises post-deployment costs by minimising network bandwidth requirement and enabling real-time monitoring of all camera systems across the company’s retail scene. VIVOTEK has successfully deployed innumerable global video surveillance solutions including UNESCO-recognized National Library of Latvia, traffic monitoring projects in India, Warplane Heritage Museum in Canada, and one of the world’s seven wonders, the Ancient City of Jordan, now also adding SBB to its globally burgeoning video surveillance network.
Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence solutions, announced that its unified platform, Security Center has been integrated with Secure Store, a profit protection and exception reporting solution developed by Appriss Retail. With this integration, retailers can now immediately disprove or validate suspicious transactions by accessing the security video evidence associated with suspected fraudulent activity. Security Center and Store integration Secure Store enables retailers to significantly mitigate losses related to fraud, theft, and operational/systemic breakdowns. Using artificial intelligence and machine learning, Secure Store performs advanced exception modeling from multiple data sources and enables immediate corrective action. US-based retailer, DICK’s Sporting Goods, is using the Security Center platform to monitor over 18,000 cameras across 720 stores and manage 230 cameras and 130 doors at its headquarters. The organisation is now using the joint Genetec/Appriss Retail solution to provide immediate insight, reduce shrink, improve profitability and achieve rapid ROI, as Jacob Gillette, Director of Loss Prevention and Operations, DICK’s Sporting Goods explains: Genetec/Appriss Retail solution The Genetec system, combined with the Appriss Retail Secure Store application gives us capabilities that help speed up our investigations" “The Genetec system, combined with the Appriss Retail Secure Store application gives us capabilities that help speed up our investigations, which has been hugely beneficial to our organisation. Our investigation team can now easily retrieve video from Security Center to validate suspicious transactions that are flagged by the Appriss Retail exception reporting system.” Thanks to the integration of Security Center and Secure Store, retailers can now simply click on the video icon within the Secure Store interface to immediately identify and review the security video related to individual transactions. This allows them to evaluate detailed evidence related to all refunds, transaction items, discrepancies between what is being scanned and what is on the bill, and quickly determine if there was indeed a problem. Importance of video evidence in fraud cases The open architecture of Security Center allows us to work with partners like Appriss to provide comprehensive solutions that benefit our joint end users" “When you investigate fraud, you need to be able to validate questionable behavior. This is why video evidence is so critical. Thanks to our partnership with Genetec, we are now able to provide our customers with immediate insights that allow them to make informed decisions and build defensible cases based on hard evidence,” said Corey Adams Vice President of Global Client Services for Appriss Retail. “We’re pleased to be able to assist retailers with integrations that help make their teams more productive and significantly reduce loss. The open architecture of Security Center allows us to work with partners like Appriss to provide comprehensive solutions that benefit our joint end users,” said Scott Thomas, Director of Retail Market Development at Genetec.
A combination of SMARTair devices — wireless, battery-powered escutcheons, cylinders and wall readers ensure security at the new Almelo building, thereby also ensuring that the demands of a busy mixed-use environment are met. Authorised employees can use offices and warehouse spaces they need; shoppers only access the retail areas of this new Witzand superstore. "This building is our showroom and must come with a modern access control system: SMARTair is the right system for us,” explains Kevin Hoitink at Witzand Almelo. SMARTair wireless access control With SMARTair wireless access control, Witzand facility managers tailor the precise security levels they need for different areas of the building. It’s easy to manage and amend access rights for every site user, to ensure authorised employees come and go freely, while everyone else is kept out. The Almelo installation runs via an Update on Card system, which is ideal for premises with medium to high daily user traffic. With Update on Card management, administrators can set time-limited access rights and order audit trails when needed. Strategically located wall updaters provide a link between the software and the SMARTair-protected doors. It’s easy even for non-specialists to manage a SMARTair installation with the bundled, full-featured TS1000 admin software. Witzand’s new flagship building was awarded a score of 56.6% by the Dutch BREEAM sustainability certification program. Its employees, customers and valuable stock are kept safe by SMARTair.
Keeping the food supply safe was not an issue for Furman Foods back in 1921, when John W. Furman canned 360 glass jars of tomatoes with his wife, Emma, and their six children. Just as food processing practices have evolved over time, so too has the nation’s approach to securing food processing facilities. Today, Furman Foods uses ID cards as the first step of a greater plan to enhance its plant security. Furman Foods is a family-owned business. By 1969, the company had sold a million cases of tomatoes and was complementing its tomato crop with beans, peppers and other vegetables sold under the Furmano’s name. The company’s roots are planted firmly in the soil of the Susquehanna River Valley of Pennsylvania. Despite this remote location, Frank Furman, Vice President of Quality, is ready to take the facility to the next level of security and quality. “The need is here,” he said. “Everything is coming together at once. Not only does security make good business sense, but it also is something we need to do for our customers.” Food safety and security While the company has focused on food safety for many years, the U.S. Food and Drug Administration’s (FDA’s) Bioterrorism Act of 2002 made security a top concern for food producers such as Furman’s. Title III of the act specifically addresses protecting the safety and security of food and drug supplies. In addition, because Furman Foods provides food for U.S. Department of Agriculture (USDA) food programs, it is subject to USDA security measures. Security isn’t new to the company. It began incorporating additional security measures shortly after September 2001. The well heads for the water supply are locked and checked daily, for example, and a third-party security service is on duty during off-hours. Delivery truck doors now must be sealed, the company’s computer systems have new access controls in them, and locks now adorn all bulk storage areas, such as those for corn sweeteners and vinegar, some of the most vulnerable areas in the company. An important part of the security system at Furman’s is a new ID card program Time and attendance tracking An important part of the security system at Furman’s is a new ID card program. “We needed to replace our time clocks,” said Mark Slear, Systems Administrator, “so we took advantage of the opportunity to introduce employee ID cards to track time and attendance.” “I wanted some kind of control so that people who don’t work here don’t get in,” Furman said, “Despite the fact that we are located in a rural area, we still were seeing people here who shouldn’t be here. We had to figure out some way to limit access.” In the past, the company had pre-printed, pre-numbered, bar coded cards for hourly employee access. Employees were assigned a number, but that was it. HID Fargo Printer/Encoder Slear and Furman selected the Fargo DTC550 Direct-to-Card Printer/Encoder with lamination capabilities from ID Wholesaler (www.idwholesaler.com), a Fargo Value-Added Retailer and the largest online reseller of photo ID products. “I looked around quite a bit,” said Slear, “and all of my research kept coming back to Fargo.” Furman’s warehouse employees require a stronger card to withstand the everyday wear and tear associated with their active jobs" “We determined that Furman Foods needed a higher level of security than a basic photo ID card could offer,” said Shane Stark, Account Manager, ID Wholesaler. “The FDA keeps tight regulations on who has access to food processing areas. Along with using bar codes and magnetic encoding for security measures, Furman’s warehouse employees require a stronger card to withstand the everyday wear and tear associated with their active jobs. This led us to lamination and a Mylar card, which offers greater durability.” Slear was also interested in the printer’s speed. “When we ramp up during the summer, we produce a year’s worth of product in three months,” he said. “We have to print a lot of ID cards quickly to accommodate our seasonal workers.” Security access cards Furman’s bought the Fargo printer in October, took employee pictures in November and began issuing new ID cards in January. The ID cards contain a full photo, and the program includes all employees, even the extra 300 that are hired during the July-to-October busy season. While tracking time and attendance with the ID cards was the company’s first concern, Slear and Furman were thinking ahead when they chose an ID card printer, knowing that security needs would be enhanced down the road. “We added a magnetic stripe and photo in preparation for future security,” said Slear. “We haven’t defined yet what else we might do, but much of it will be driven by FDA and USDA directives.” “We liked the fact that the DTC550 printer can print on proximity cards if we decide to upgrade our ID cards someday,” said Slear. Furman agreed. “Eventually, we will go to smart cards, especially for the room where our ingredients are mixed,” he said. “We need to limit this area to those who are designated to be there. They will have to swipe an ID card for access. We chose a printer that will allow us to upgrade the cards, knowing that sooner or later we’ll have to go further with security.” Our product and industry knowledge enable us to assess our customers’ needs and present options that meet their requirements" Comprehensive identification solutions “Everything has been going well,” Slear said. “The person printing the cards picked up on it quickly.” Slear gives high marks to ID Wholesaler for their customer service. “Every time I talk to Shane, I get the answers I need,” he said. “He also checks in from time to time, just to see how things are going.” “Our product and industry knowledge enable us to assess our customers’ needs and present options that meet their requirements and their budgets,” said Jennifer Clancy, Marketing Manager, ID Wholesaler. Currently there are three variations to the Furman’s ID cards: yellow background for employees, green background for visitors and blue background for vendors. “Certain vendors are allowed on site without an escort,” said Furman. “For instance, because we are a kosher facility, once a month a rabbi comes in to check our operations. He has his own vendor ID card and is pre-approved, so he can move throughout our facility unescorted.” Facility security One of our big concerns is having someone follow a carded employee into the plant Furman Foods prides itself on its strong values, its quality products, its sustainability and its food security. Yet Furman isn’t satisfied. “We are still not where we should be,” he said. “We have come a long way, but we have a long way to go. If I could wave a magic wand, we would have one entrance, where everybody has to enter and exit. This entrance would be secured by a card reader, so individuals would have to swipe an ID card to get in. One of our big concerns is having someone follow a carded employee into the plant. Restricted areas should require special access cards, and I’d like a fence around the entire facility, with a guard shack where everyone checks in and out,” he further added. Right now, there are multiple entrances for traffic. The facility is very spread out, and the road in front is a public road. Photo ID access card Yet, all agree that the ID cards are an important step on Furman Foods’ journey toward enhanced security. “A safe workplace is fundamental,” said Clancy. “Photo ID cards provide at-a-glance validation that the card wearer is authorised to be on the premises. This is especially important for food manufacturers.” “I tell our employees security is only going to get tighter,” Furman said. “More safeguards will be put in place. We are in the food business. If we don’t have safe foods, we don’t have jobs.”