Retail security systems
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all o...
Axis Communications is returning for the 21st edition of Intersec from 20 – 22 January 2019. Axis will showcase the many dimensions of products, solutions and services across Retail, Critical Infrastructure and Smart Cities. Future of security Philippe Kubbinga, Regional Director - Middle East & Africa, Axis Communications, “At Axis, we have stayed at the forefront by constantly challenging the status quo and investing in our people and our partners. As we move into another yea...
The Middle East is proving to be a hot bed of business for global suppliers of security, safety, and fire protection, with the world’s top industry players all set to converge at Intersec 2019 in Dubai to drive more double digit growth. From video surveillance technologies with Artificial Intelligence and deep learning capabilities, to cloud-based access control solutions and flame retardant protective clothing, Intersec 2019 will shine the spotlight on game changing solutions solving cha...
Retail intelligence has certainly become the buzzword and retailers increasingly explore how it will impact their business this year and beyond. A high integration surveillance system plays an important role in retail intelligence, which arouses the retailers' interests. Surveon Retail Solutions provide highly integrated surveillance system, including POS integration, video analytics like people counting and more, preventing potential losses such as employee thefts and shopliftings to make grea...
Qognify - the trusted advisor and technology solution provider for Physical Security and Enterprise Incident Management - announces that it has signed a definitive agreement to acquire On-Net Surveillance Systems, Inc. (OnSSI) and the OnSSI company - SeeTec GmbH. In bringing these award-winning technology solution portfolios together under one roof - including Qognify VisionHub, OnSSI Ocularis and SeeTec Cayuga - Qognify becomes one of the largest VMS, Video Analytics, PSIM and critical inciden...
Lodge Security acquires Ladbroke Security Services, which has 120 staff and sales of £2.25 million. The company was founded in 1990 by the retailer Chinacraft to protect its assets and has expanded its services to include 30 independent customers. Operating primarily in London and the Southeast, Ladbroke provides managed security services that include 24-hour concierge, front of house reception, guarding, remote video and CCTV monitoring, key-holding and patrol services. Lodge Security is...
Security expert Abloy UK is highlighting the importance of access control systems that offer dynamic lockdown, following recent reports that retail stores are being advised by counter-terror police launching the Protect and Prepare campaign, to develop emergency contingency plans recommending a 'sixty second' security checklist to avoid panic during reports of terror attacks. High street shops throughout the country hit their busiest period during Christmas. With large numbers of people around, counter-terror police are providing stores with a security checklist that can be implemented in sixty seconds to prevent widespread panic in terror or emergency situations. Threat awareness and preparedness To improve reaction times and ensure evacuations can take place as smoothly as possible, staff should know who is in charge of emergency plans, when it is appropriate to evacuate a store, when to order a lockdown, and the best places to hide in the event of an attack. An effective way for retailers to be prepared for such a threat is with Dynamic Lockdown An effective way for retailers to be prepared for such a threat is with Dynamic Lockdown, which is the ability to provide for basic life safety in the event of such eventualities as a terror attack or other unforeseen threats. It offers the capability to compartmentalise buildings and sites by controlling the flow of people by preventing access to unauthorised intruders, providing real physical security from the secure side of the door, while also allowing exit and escape where required. This can have vital importance in protecting members of the public by preventing access for threats to enter a building but at the same time allowing them to leave the building if necessary. Dynamic Lockdown applications With this in mind, Abloy UK has developed solutions that can provide for Dynamic Lockdown for a wide range of applications. For the retail sector specifically, Abloy systems are available to secure doors between public and non-public areas and exits from main staff areas. Products include Abloy’s range of compliant electric locks and the Escape Door System (EDS). Abloy continuously promotes the importance of emergency escape systems with free training on standards" Electric locks - such as the Abloy EL560 solenoid lock and EL520 motorised lock - work by controlling either the latch or the handle, or by motorising the bolt back once a proximity card is presented or a request to exit device is used. This ensures that only authorised personnel are able to gain access to the building, and the system will prevent any unauthorised persons from entering. Fail-unlocked locking element What’s more, the EDS offers blocking with a fail-unlocked locking element that does not require any mechanical input to operate, and intelligent control that allows connection to fire alarm systems or other building control systems to ensure escape in an emergency. The Trigger unit incorporates a key-switch and a push button that tells the controller to release the locking mechanism to allow safe escape. Pat Jefferies, Commercial Director at Abloy UK, commented, “This is a superb initiative by counter-terror police as it will make retailers more proactive and able to respond faster to potentially life-threatening events. Egress from a building can be a matter of life and death, so here at Abloy we continuously promote the importance of emergency escape systems with free training on standards and compliance via our Academy.”
This Christmas the risk to retailers’ margins from theft is greater than ever before, according to the Lodgic Intelligence Centre. The escalated threat results from three factors: increased activity by organised criminal gangs; reduced security staffing resulting from the hike in the minimum wage; and a decline in the response to shoplifting by the police - who may be unwilling to respond to the theft of items worth less than £200. Operating nationally Close to 80 percent of retail losses from crime result from ORC (Organised Retail Crime), committed by some 140 criminal gangs currently operating nationally, according to analysis at Lodgic, which is operated by security consultants Lodge Service. Shop staff are often distracted and many of the temporary personnel hired for the season are often poorly trained in detecting Gangs feel they can operate almost with impunity at Christmas. Their activities are hidden by large crowds in busy stores and shopping centres. Shop staff are often distracted and many of the temporary personnel hired for the season are often poorly trained in detecting and preventing the threat from shoplifters. But few retailers are aware of the scale of the problem from ORC. Often this is because seemingly small, isolated incidents are in fact related. Suspect transactions Criminals keep coming back to what they see as a soft target - and then heading off to another branch, perhaps in another city, to avoid detection. To counter gang activity, analysts at Lodgic intelligence centre are using data mining systems, working with a retailer’s on site and headquarter teams to investigate losses and track patterns of criminal behaviour. They can then link incidents to identified thieves, who usually have a string of aliases. The analysts look back at all suspect transactions to check names, addresses, dates, card details, locations, and other statistics. This data is used together with national crime reports, whistleblower and other sources, so they can anticipate where the criminal gangs are most likely to strike next. Unmanned checkouts The Lodgic intelligence centre then deploys store detectives on a daily basis to anticipate and stop crimes. Teams are trained to work undercover to identify criminals and undermine each threat to a store, shopping centre or logistics chain and then initiate a police arrest. Unmanned self-service checkouts are a recipe for shoppers to help themselves - according to research at Lodgic Britons are stealing £3.2 billion worth of goods from self-service tills each year. Unmanned self-service checkouts are a recipe for shoppers to help themselves - according to research at Lodgic. Almost 25 percent of people sampled in one survey admitted to stealing at least one item without paying. Another study shows theft from unmanned checkouts has more than doubled in the past four years. Detecting scan-avoidance Significantly, 40 percent of those who admitted to stealing said the reason was that they knew they could get away with it. With domestic budgets squeezed this Christmas, there is a sharp increase in incidents. The technology for detecting scan-avoidance is getting the full attention of the total loss community. This includes systems like Transpeye, that links transaction data with video and other systems, so that managers on site or located remotely get automatic alerts, supported by filmed evidence, when an ‘exception’ occurs. But current technology still might not be enough to protect the retailer facing this type of threat this Christmas. Costs of protection Problems include monitoring a transaction to see if a low value item is scanned but a higher priced product is bagged and taken from the store. Surveillance and analysis at the point of sale to confirm a physical match is a particular challenge. Any protection has to be proportionate. Losses must be measured against the costs of protection, including having more staff on the premises to either serve customers or observe. This is a key issue in 2018 and beyond with the increase in the minimum wage and other inflationary wage costs. A further strategy to consider is to train customers to stay honest, according to Lodgic. Fraudulent activity Clearly when people believe that they are not observed and unlikely to be stopped and questioned then the likelihood of theft increases Clearly when people believe that they are not observed and unlikely to be stopped and questioned then the likelihood of theft increases. A single incident of theft can develop into a habit for an otherwise honest customer. Strategies can include managing live transactions remotely, with supervisors monitoring and looking for patterns of behaviour that indicate fraudulent activity at the point of sale. Already with Transpeye software there is the capability to do this, with internet connection of video and data to the Lodgic intelligence centre. Measures might also feature further changes to store layouts and use of a range of behavioural cues and signals to increase the customer’s sense of being observed. This remedy might not be in time for Christmas this year, but perhaps it should be in a New Year’s wish list.
At Intersec this year, on stand SA-J31, Veracity will be demonstrating and launching COLDSTORE Colossus, the 4U, 45-bay, 630TB video storage solution. COLDSTORE Colossus is engineered to meet the long-term retention needs of the Middle East. The COLDSTORE family offers unique benefits including a 10x increase in hard disk life and power savings of 90%+. In fact Colossus, with 630TB and 45 disks, consumes less than 80W of power! This gives the COLDSTORE range not only enviable performance benefits but also a compelling total cost of ownership case not available with other video storage solutions. COLDSTORE is in use throughout the world at critical infrastructure sites, major sporting venues, in retail, in custodial and policing environments and in city centre command and control operations. High power consumption COLDSTORE has patented technology designed specifically for sequential and continuous recording of video surveillance channels COLDSTORE has patented technology designed specifically for sequential and continuous recording of video surveillance channels. As a result, many of the operational issues with standard storage systems, such as long disk rebuild times, high power consumption, excess heat and reduced disk life, are eliminated. Also on display will be the COLDSTORE Pro 3U, 210TB unit that uses only 0.4W per Terabyte. Visitors will also hear about COLDSTORE embedded NVR functions and the ability to record from camera direct to COLDSTORE through ONVIF compatibility or using embedded COLDSTREAM code in open platform cameras, such as Axis and Hanwha. Over 100 channels can be supported, at 4Mbps per second, on all but the smallest COLDSTORE units. Critical command solutions Also on display at Intersec is VIEWSCAPE, the integrated and open command and control solution. VIEWSCAPE is a real success story in use in many city centre, retail, critical infrastructure and other sites. Anyone with an interest in C3, critical command solutions should get to know VIEWSCAPE. With over 100 integrations, this comprehensive command and control system can be seen on Veracity’s stand at SA-J31. As a market leader, the full range of multi-channel Ethernet over Coax, extreme distance Ethernet and other transmission products will be on show Veracity, of course, is most famous for its transmission solutions. In 2005 Veracity launched the world’s first Ethernet over coax solution. As a market leader, the full range of multi-channel Ethernet over Coax, extreme distance Ethernet and other transmission products will be on show. Experience rapid growth This includes LONGSPAN, which delivers IP video and POE (Power over Ethernet) over a distance of 820m on standard Ethernet cable! Veracity will also have its informative IP transmission workshop running on stand SA-J31. UK-based Veracity operates from its regional office in Jumeirah Lakes Towers, Dubai, and continues to experience rapid growth fuelled by the development of strong relationships with many customers and partners across the Middle East. Veracity experts will be available throughout Intersec at stand SA-J31 from the 20th to 22nd of January 2019 at the Dubai World Trade Centre. Make sure you visit veracity’s stall.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions announced a new line of off-the-shelf analytics appliances within its Streamvault portfolio. Designed to analyse more camera streams per unit than traditional security appliances, the new devices come pre-loaded with Genetec Security Center and unified analytics modules, reducing the cost and time required to deploy video analytics in new and existing systems. Available immediately through Genetec certified distribution and channel partners, the new Streamvault analytics appliances come in two versions: Model SVA-100, a compact unit ideally suited for retail and banking customers who are looking to anonymise patron/clients identities in service environments, and model SVA-1000E, a rackmount unit designed for customers with high camera counts looking to automate the detection of potential threats or monitor large public spaces while respecting individual privacy. KiwiVision Privacy Protector The new appliances include KiwiVision Intrusion Detector, which detects individuals and objects in sensitive areasTo protect the privacy of people in public spaces, both models come pre-loaded with KiwiVision Privacy Protector, a real-time video anonymisation module that dynamically pixelates individuals within a camera’s field of view. This also maintains an operator’s ability to monitor actions, something that is impossible with static masking. The new appliances also include KiwiVision Intrusion Detector, which detects individuals and objects in sensitive areas, reducing reliance on visual monitoring and helping operators detect threats faster. Specifying a server for video analytics can quickly become a complex process; scene activity, composition, and lighting directly impact how many streams can be analysed by an appliance or a server. Previously, system integrators had to design servers themselves, test performance, and assume any risk associated with underspecifying a solution. Genetec Streamvault analytics appliances remove the uncertainties that come with deploying video analytics on a new or existing system and reduce the cost-per-video stream analysed by optimising appliance components. Not compromising video monitoring The Streamvault SVA-100 and SVA-1000E are designed to handle more streams than a typical video server with an analytics add-onThe Streamvault SVA-100 and SVA-1000E are designed to handle more streams than a typical video server with an analytics add-on. In the latter scenario, the server is not streamlined for analytics processing, but rather for video archiving. The new analytics appliance can be deployed alongside existing servers, ensuring surges in analytics activity do not compromise video monitoring or archiving operations. Once analysed, video and analytics data are then directed to other products in the Streamvault family. “Traditional servers are not adapted to video analytics requirements. When analytics add-ons are installed, they are limited in the number of streams they can analyse and require extensive customisation and configuration before deployment, resulting in higher equipment costs,” said David Grey, Streamvault Product Line Manager. “Streamvault analytics appliances are designed to complement them, allowing each device to focus on tasks they are best suited for. This allows us to deliver a more cost-effective, turnkey solution and decrease the total number of appliances needed for a project,” added Grey.
CeComunica, a Professional Mobile Radio (PMR) operator in Panama, is slated to launch in December a Digital Mobile Radio (DMR) Tier III trunking network supplied by Hytera, global provider of innovative PMR solutions. This new nationwide network will provide advanced and reliable mission and business critical communications services to a large number of users from sectors such as ports, airports, ground transportations, hospitality, retailing and security companies in Panama. DMR Tier III trunking network The DMR Tier III trunking network has been set up with 15 sites of Hytera DS-6210 base station and multiple models of industry-leading digital two-way radios from Hytera DMR portfolio, including PD6, PD7, PD9, X1, MD6, MD7 and its flagship Multi-mode Advanced Radio PDC760 which can provide high quality narrowband voice under DMR protocol and fast data transmission in LTE broadband. To realise the full capability and maximise the productivity, this network can interoperate with other communications systems of different technologies by adopting Hytera SmartOne solution. “We are excited to supply our DMR trunking system and facilitate CeComunica’s further penetration into the PMR operator business, and we have been looking forward to introducing more cutting-edge products and technologies for Panamanian users to increase productivity and security of their daily operation, as well as unexpected scenarios,” said Fernando Camelo, Regional Sales Director of Hytera.
Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, has announced that Jordan Rivchun has joined the company to drive its most important retail projects and to lead solutions and strategy in the retail vertical and other related customer segments. In his business development role, Rivchun will be instrumental in increasing retail end users’ awareness of Hanwha’s leading security products. Security and loss prevention expert “Jordan is a dynamic leader and is well respected within the loss prevention industry. His extensive experience as a loss prevention executive and practitioner fully supports Hanwha’s mission to engage and listen to our end users to envision the solutions our customers trust us to build,” said Ray Cooke, Vice President of Business Development, Hanwha Techwin America. “He will be influential in making an even stronger connection between our end users and product development team. We are thrilled to have him on board.” Rivchun brings more than 15 years of security and loss prevention experience. Most recently, Rivchun was director of loss prevention with DSW (Designer Shoe Warehouse), where he was responsible for all facets of the Loss Prevention program including physical security, internal investigations, loss prevention systems and data analytics, as well as the field organisation. Rivchun was also an active member of RILA’s Asset Protection Leaders Council (APLC). Prior to his 8-year career at DSW, he worked for Security Risk Management Consultants, Target, and Nordstrom in both security and loss prevention capacities.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
Timely and important issues in the security marketplace dominated our list of most-clicked-upon articles in 2018. Looking back at the top articles of the year provides a decent summary of how our industry evolved this year, and even offers clues to where we’re headed in 2019. In the world of digital publishing, it’s easy to know what content resonates with the security market: Our readers tell us with their actions; i.e., where they click. Let’s look back at the Top 10 articles we posted in 2018 that generated the most page views. They are listed in order here with a brief excerpt. 1. U.S. President Signs Government Ban on Hikvision and Dahua Video Surveillance The ban on government uses, which takes effect ‘not later than one year after … enactment,’ applies not only to future uses of Dahua and Hikvision equipment but also to legacy installations. The bill calls for an assessment of the current presence of the banned technologies and development of a ‘phase-out plan’ to eliminate the equipment from government uses. 2. Motorola Makes a Splash with Avigilon Video Surveillance Acquisition Early clues point to Motorola positioning Avigilon as part of a broader solution, especially in the municipal/safe cities market. The company says the acquisition will enable more safe cities projects and more public-private partnerships between local communities and law enforcement. Motorola sees Avigilon as ‘a natural extension to global public safety and U.S. federal and military’ applications, according to the company. 3. Impact of Data-Driven Smart Cities on Video Surveillance One of the major areas of technology that is going to shift how we interact with our cities is the Internet of Things (IoT). One benefit will be the ability to use video surveillance to analyse data on large crowds at sporting events The IoT already accounts for swaths of technology and devices operating in the background. However, we’re increasingly seeing these come to the forefront of everyday life, as data becomes increasingly critical. Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency 4. CES 2018: Security Technologies Influencing the Consumer Electronics Market Familiar players at security shows also have a presence at the Consumer Electronics Show (CES). For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? 5. SIA Predicts Top Physical Security Trends for 2018 Traditional security providers will focus more on deepening the customer experience and enhancing convenience and service. The rise of IoT also places an emphasis on cybersecurity, and security dealers will react by seeking manufacturers and technology partners with cyber-hardened network-connected devices. 6. High-Speed Visitor Screening Systems Will Improve Soft Target Security The system is more expensive than a metal detector, but about a third the cost of familiar airport body scanners. Labor reduction (because of faster throughput) can help offset the system costs, but “it’s difficult to quantify the improvement in the visitor experience,” says Mike Ellenbogen, CEO of Evolv Technology. 7. How to Prevent ATM Jackpotting with Physical and Cyber Security A new crime wave is hitting automated teller machines (ATMs); the common banking appliances are being rigged to spit out their entire cash supplies into a criminal’s waiting hands. The crime is called “ATM jackpotting” and has targeted banking machines located in grocery shops, pharmacies and other locations in Taiwan, Europe, Latin America and, in the last several months, the United States. Rough estimates place the total amount of global losses at up to $60 million. The safety and security world bring a complex problem to solve- how to pick out a face in a moving and changing environment and compare it to several faces of interest 8. Why We Need to Look Beyond Technology for Smart City Security Solutions Although technology is necessary for an urban area to transition in to a safe and smart city, technology alone isn’t sufficient. Truly smart cities are savvy cities and that includes how they employ software, sensing, communications and other technologies to meet their needs. 9. How New Video Surveillance Technology Boosts Airport Security and Operations Employing airport security solutions is a complex situation with myriad government, state and local rules and regulations that need to be addressed while ensuring the comfort needs of passengers. Airport security is further challenged with improving and increasing operational efficiencies, as budgets are always an issue. As an example, security and operational data must be easily shared with other airport departments and local agencies such as police, customs, emergency response and airport operations to drive a more proactive approach across the organisation. 10. The Evolution of Facial Recognition from Body-Cams to Video Surveillance The safety and security world bring a complex problem to solve how to pick out a face in a moving and changing environment and compare it to several faces of interest. “One-to-many” facial recognition is a much harder problem to solve.
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that can be used within a retail store to improve security and loss prevention, yet none should be used in a silo. There are tremendous benefits to integrating security technologies and communications systems together, including enhancing overall safety and security, reducing shrink, and improving operations. There are many different technologies that can be used within a retail store to improve security and loss prevention As the existing security infrastructure is evaluated and plans for the future are developed, the team responsible should consider some of the following questions. Are there areas of the store that require greater security? Are there notifications or other technologies that could improve the efficiency of personnel and the safety of shoppers? Are there other departments within the organisation that could benefit from the data gathered by the security technology? Understanding current pain points within the stores and how integrated security solutions can address these is the key to implementing the best solution. Here are a few “hot spots” within a typical retail store that easily demonstrate the power of integrated solutions. Point of sale terminals Whether it’s loss through sweet hearting or other fraud, point of sale terminals present a significant shrink risk for retailers. Integrated systems enhance security at these locations. Video recording of HD or megapixel cameras integrated with point of sale data makes it easy to locate video associated with transactions and exception reporting. This allows for visual verification of each transaction when needed.There are tremendous benefits to integrating security technologies and communications systems together Other risks like robbery not only result in loss, but also impact the safety of employees and shoppers alike. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk. When the intrusion detection system is integrated with the video system, pressing a panic button or pulling the bill from the sensor can automatically trigger a video snapshot to be sent to the monitoring station to provide verification of the alarm and more information for law enforcement when they are dispatched. Adding audio integration to the intrusion system can also result in a message sent to the store security personnel’s two-way radio when a panic button is pushed, or a bill trap sensor is activated. If no security guard is onsite, video monitoring services can allow the monitoring centre to intervene through audio, alerting the perpetrator that his or her actions are being monitored and that the authorities have been contacted. This may cause the offender to flee the area, helping to mitigate the safety risk as well as the potential for loss. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk High value displays Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communication Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications. For example, a person standing at a display for longer than a pre-defined time or touching items on display can trigger a video snapshot to be sent to the store manager and an audio message to play through a nearby loudspeaker, such as: “Thank you for your interest in our smartphone selection; an associate will be there soon to assist you.” This not only alerts potential offenders that their actions are being watched, it also serves to improve customer service for legitimate shoppers – as a retail floor associate is notified that a customer may need assistance. Cash office An access control reader at the door to the cash office restricts access to only authorised individuals. Integrating video can automatically capture an image of the person requesting access for verifying an employee’s identification prior to granting access or for retrospective analysis in the event of a theft. Exit doors If an employee props open a back door – either for easy re-entry after a break or to allow access to another person with intentions of theft – integration of the intrusion detection system to the video and audio system can significantly reduce risk of loss. For example, the intrusion detection system can monitor doors for abnormal conditions, even when the system is disarmed.Loss can also occur when a cooler or freezer malfunctions or when the door is accidentally left open A door left open for longer than a pre-defined time can cause an alarm on the intrusion panel, which can trigger a nearby camera to send a snapshot of the open door to the store manager and trigger the public address system to play a pre-recorded message through a nearby speaker. This prompts the employee to close the door, reducing risk of theft. Coolers and freezers Loss isn’t just about theft. Loss can also occur when a cooler or freezer malfunctions or when the door of one of these units is accidentally left open. The same concept for monitoring exit doors can also apply to doors for coolers and freezers to prevent spoilage. A cooler or freezer door monitored by the intrusion detection system can trigger an alert or chime to play in the area to remind an employee to close the door or to alert the store manager to the issue. While providing surveillance of the cash register area, the camera's video analytics can be used to trigger an alert in case the queue exceeds the pre-defined threshold Serving a dual purpose Retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store While the technology solutions described above positively impact loss prevention in a retail store, they can also extend beyond security to improve health and safety and enhance customer service as well as customer engagement and sales. For example, while securing a store’s main entrance with IP cameras featuring on-board video analytics, retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store. This data can help them understand peak days and times when making decisions about staffing. Or while providing surveillance of the cash register area, the camera's video analytics can also be used to trigger an alert in case the number of people in a queue exceeds the pre-defined threshold. At this point, the same public address system and loudspeakers used to play background music to enhance the shopping experience could be activated to broadcast a message to request another cash register to be opened, improving store operations. For security and loss prevention purposes, video analytics can also be used to ensure that no one enters or leaves the retail shop using the emergency exit. To address health and safety issues, these same cameras can also trigger an alarm if that emergency exit is blocked by an object – improving the safety of customers and employees. When systems are used to deliver data for purposes beyond security, other departments may be willing to contribute toward the cost Metadata generated by the cameras can also be used to gather information that when processed with sophisticated algorithms in the cloud can show trajectories of the paths that shoppers take as they travel throughout a store as well as heat maps indicating where they walk, stop and dwell – all while protecting the privacy of individual shoppers. This information can be used by merchandisers to evaluate the success of displays and store layouts, which directly impacts customer engagement and sales. When systems are used for and deliver data for purposes beyond security, other departments may be willing to contribute toward the cost of the system. This provides an added benefit by relieving some of the cost burden from security or other operational budgets. Product selection Integration is becoming easier using standards and expanding industry partnerships. However, in some cases, choosing systems from a single vendor that are designed to work together can help to speed and simplify installation, while also reducing system costs for both the integrator and the user. Regardless of the products chosen, it will be important for a retailer with many locations to have consistency in the type of equipment installed at each site. This makes support easier and enables a more uniform response to incidents that happen at various stores. As many retailers already understand, there is no silver bullet to reducing loss. However, a combination of the right technologies working together to prevent shrink and improve investigative capabilities can result in smarter and more effective loss prevention.
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardised Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardised Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.
The last two years have been pivotal for MOBOTIX, the German IP surveillance manufacturer. In 2016, the company entered into a share transfer agreement with Konica Minolta, a provider of advanced imaging and sensor solutions. More recently, the company has welcomed new CEO Thomas Lausten, who joins MOBOTIX with a wealth of experience from companies including Siemens, ADI Global Distribution and Milestone Systems. The changes have been accompanied by an updated look for the MOBOTIX brand, with a simpler logo and more unified branding across solutions and regions. SourceSecurity.com caught up with CSO Dr. Tristen Haage and CEO Thomas Lausten [pictured left-to-right] to find out what we can expect from the new-look MOBOTIX. High-quality IP solutions in a commoditised market With a new CEO and Konica Minolta on board, MOBOTIX is set for expansion on a global scale. But how much growth can we expect for a company like MOBOTIX in an increasingly commoditised surveillance market, where many of the larger players compete on price as a key differentiator? While MOBOTIX respects those players, says Lausten, the German manufacturer wants to tell a different story. Rather than competing as a camera hardware manufacturer, MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system. When MOBOTIX succeeds in telling this story, partners understand that it’s not about the price. "They stop selling boxes,” says Haage, “and start selling IoT devices." To this end, the company is deliberately moving away from promoting individual products and features, and instead concentrating its efforts on complete vertical market solutions where IoT devices can add the most value. These vertical markets include retail, transportation, perimeter protection and industry – although the list is set to expand with the addition of Konica Minolta’s expertise. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people” MOBOTIX has the potential to stand out in these markets; not only because of the company’s advanced IoT and sensor capabilities, but also because of its famous robustness. In challenging environments such as transportation and industry, MOBOTIX devices are ruggedised to withstand motion and shock, all the while providing reliable image quality and detection with fewer cameras. In the retail sector, MOBOTIX is already working on integrations with Point of Sale (POS) technologies, and hopes to add value for end users by partnering with experts in the fields of analytics and facial recognition. As Haage explains, “Driving innovation is not just about finding the best image resolution. It’s about finding new ways to innovate.” What makes MOBOTIX unique? Lausten sees MOBOTIX as distinct within the industry. This is due to the unmatched passion and longevity within the MOBOTIX community. “The passion in this company is unique,” says Lausten. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people.” The company has kept this enthusiasm from the beginning, through MOBOTIX’s continuing transformation to its new-look incarnation today. “It comes back to what [Dr. Ralf] Hinkel made: A community of partners.” According to Haage, this enthusiasm boils down to MOBOTIX’s mission to provide integrators with high-quality, smart products: “The people on the sales team appreciate they are not selling a commodity – not just a camera – but a smart IoT device with German quality, and this is what drives people in the company.” MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system Developing MOBOTIX on a global scale Might the majority acquisition by Konica Minolta alter MOBOTIX’s distinct “Made in Germany” DNA? No, says Lausten, who wants to reassure partners. While MOBOTIX is 65% owned by Konica Minolta, with many other shareholders, it remains an independent company. What Konica Minolta brings to the table is a financially strong owner who can advise on technology development. By leveraging MOBOTIX’s existing IP technologies and Konica Minolta’s advanced optical systems, the companies can work together to develop Intelligent solutions for specific vertical markets, including perimeter security and healthcare, according to Lausten. The challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale In addition to technology advances, the deal aims to broaden the distribution of MOBOTIX products by leveraging Konica Minolta’s global direct sales network and support systems. Although there are no “open doors” between the two companies, there is ongoing collaboration between Konica Minolta and MOBOTIX channel partners. Konica Minolta has a customer-centric approach and good relationships with end users in Europe and beyond, and can share this experience with MOBOTIX and its partners. While MOBOTIX has traditionally had a headquarters-centric approach, says Haage, the introduction of Thomas Lausten and Konica Minolta allows the company to cater to the individual needs of various regions, including the US. One might expect this increasingly global focus to mean that MOBOTIX will be varying its approach to products from region to region. On the contrary, explains Lausten, the challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale. Unifying the company’s approach globally is the best way to ensure customers’ needs are met efficiently. “When we do something,” says Lausten, “we do it properly.” Cybersecurity concerns drive innovation The company’s focus on innovation and quality is increasingly important in a market beset by cybersecurity concerns. Whereas two years ago end users were choosing products based on price, they are now asking whether devices have a back door to cyber threats. "The biggest concern for C-level people is cybersecurity,” predicts Lausten, “This will be a key driver moving forward." MOBOTIX's quality-driven focus means the company is well-prepared for this change: One hundred percent of software is programmed in-house, with frequent firmware and software upgrades to fix weak points. In the case of a software reset, this can only be carried out by sending the device back to MOBOTIX, which may seem less convenient from an end-user perspective, but significantly increases the security of the process. In light of cyber security threats, should users be concerned that MOBOTIX is becoming increasingly open to integrations with other video surveillance partners? The company is aware of the concerns, says Haage, and can therefore take countermeasures. While the market today is based upon open systems, MOBOTIX does not take partnership lightly. By integrating with key players only where there exists a synergy with MOBOTIX’s own technologies, the company can work on new aspects such as IT systems and processes, while taking MOBOTIX’s core products to the next level. “You have to comply with industry trends,” concedes Haage, “but that’s not the whole story.”
Despite the increasing popularity of body-worn cameras, the technology has its detractors. For example, this month Big Brother Watch, a British civil liberties and privacy organisation, is raising new questions about the effectiveness of body-worn cameras. Specifically, Big Brother Watch found that 32 of the 45 police forces that have adopted body-cams in the United Kingdom were “unable to say” how often the footage was used in courts. To be clear, being “unable to say” doesn’t equate to the cameras not being useful, and using video as evidence in court is just one of the possible ways the cameras could be beneficial. Even so, point taken. Adoption of the body-worn cameras continues full speed ahead despite lack of empirical evidence of their effectiveness. Studies in the United States and Canada on the effectiveness of the cameras have also often been inconclusive. Big Brother Watch warns: “The value of technology must be proven and not just assumed. It is not enough to tell the public they are essential policing tools if the benefits cannot be shown.” In addition to seeking more data on camera effectiveness, the organisation urges police forces to publish regular “transparency reports” to show how body worn cameras are used in day-to-day policing. Cameras should also have a screen to display when citizens are being recorded. Does video surveillance prevent crime? In some instances, police forces have embraced the cameras on the assertion that the police and/or the public believe they are beneficial. But believing something doesn’t make it true. Body-worn cameras are not the first video systems whose effectiveness has been questioned. There have also been repeated challenges over the years to the effectiveness of video or CCTV cameras in preventing crime. For example, one report in Chicago placed the number of crimes solved by video evidence between the years 2006 and 2013 at 4,500. Not bad, except when you consider there were more than a million incidents during the time period, and surveillance cameras helped solve less than 0.5 percent of them. Looking at it another way, the numbers work out to one crime solved for every five cameras; i.e., the average camera never solves a crime -and then there were the British Home Office studies in 2002 and 2005 that questioned the impact of CCTV cameras on crime. [Jeremy Reddington / Shutterstock.com] British Home Office studies have questioned the impact of CCTV cameras on crime Quantifiable benefits of security products Again, however, solving crime is only one aspect of the benefits of video. There is also a “halo effect” when cameras are installed. That is, the areas where cameras are deployed tend to be more secure, even outside the immediate view of cameras. There is a diffusion of crime prevention benefits to surrounding areas. Questioning the effectiveness of body-worn cameras, CCTV or any other technology, is a necessary exercise. Real answers may be hard to come by, but we shouldn’t be discouraged in making the effort. The technology capabilities of our industry’s products should be able to withstand scrutiny and, in the end, provide verifiable and quantifiable benefits. Public scrutiny of security systems Public scrutiny is an important aspect of technology implementation, especially in the public sector. For private companies, there is another, even more potent force at work that focuses attention on the effectiveness of technology – the bottom line. Spending money on video (or other technologies) is viewed unforgivingly through a lens of return on investment (ROI) by managers and accountants of customer companies. Fortunately, in this environment, video systems more than justify their existence every day. It only takes avoidance of a single multi-million-dollar personal injury lawsuit to cost-justify a whole system of video cameras. The impact of video to deter shoplifting or other crimes, and the resulting extra value to an enterprise, is sufficiently demonstrated every day. We as an industry should welcome any questions about the effectiveness of our products. Their value can speak for itself, and can stand up to any questioning or research projects. If it doesn’t, then we must be willing to let the chips fall where they may.
A chain of one-stop shopping destination is one of the pioneers of discount shopping center in the UAE and Dubai. With a selected chain of suppliers, they offer the widest choices of products at very affordable prices. The products of this retail chain range from daily food items to beauty products and perfumes. Household items such as kitchenware, tableware, appliances, decors and electronics including mobile phones and computer accessories are also available here. The store offer apparels such as ladies wear, menswear, and children’s wear, in addition to shoes, bags, school and office supplies. Branches of this retail chain are located in more than eight locations with the one in Sharjah being the biggest branch till date. Easy attendance management Since branches of this retail chain are spread across UAE, managing attendance of every employee became a tedious task. Moreover, keeping track of each of their IN and OUT timings, overtime, leaves, and shift management for multiple locations from a single location was another challenge the retailer faced. Attendance management, multiple shift management and over time calculation became tricky challenges to deal with. Apart from that, they required specific type of reports to map everything department or location wise. Matrix offered its dynamic range of biometric hardware products along with the software solutions to complement the devices Matrix offered its dynamic range of biometric hardware products along with the software solutions to complement the devices. As the retail chain is an exponentially growing company building stores at several locations, Matrix offered its Time-Attendance module along with fingerprint and card based door controller, COSEC DOOR FOT. This solution assisted in easy attendance management of employees along with their shift and overtime management. Analysis of employees’ attendance The solution also allowed generation of several specific types of reports with detailed filtering options for smooth process and analysis of employees’ attendance details. Matrix People Mobility Management solution assisted the retail chain achieve following results: Centralised Attendance Management and Monitoring Easy Shift & Schedule Management Elimination of Overtime Issues Smooth HR Process with Various Precise Reports The products used for providing solutions: COSEC DOOR FOT - Fingerprint and Card based Door Controller for Time-Attendance COSEC CENTRA ME - Application Server Platform with 500 or more Users and Expandable up to 1,000 Users COSEC ME TAM - Time-Attendance Module for 500 or more Users COSEC USER100 - User license for 100 users
Traditionally, many stores have used an assortment of tags and labels on a diverse range of merchandise, most of which were designed for an entirely different set of products. As a result, many apparel retailers have recognised that in some instances merchandise and textiles are being damaged. Checkpoint Systems, renowned supplier of source-to-shopper solutions, has therefore developed an innovative new anti-theft solution to meet their specific requirements – Mini NeedleLok. Mini NeedleLok anti-theft solution Designed to protect all types of garments, including very thin fabric, the one-piece solution deters thieves while preventing damage that would usually occur on application of pinned security tags. Whilst other products on the market feature a hinged mechanism which can snag and rip textiles, Mini NeedleLok uses a needle in place of a separate pin, which separates the fibres rather than breaking through them. This allows store assistants to gently spread fabric threads on application to avoid leaving a visible hole after removal. In order to reduce time spent on in-store tagging labour, the Mini NeedleLok mechanical design allows quick and easy application, whilst the solution’s wide opening also allows freedom of placement anywhere on the garment. Minimum product damage risk The Mini NeedleLok speeds up the self-checkout process The Mini NeedleLok also speeds up the self-checkout process. It can be removed quickly and efficiently at the point-of-sale, thanks to its single-piece design and wide opening, enabling store associates to assist with other enquiries, improving the in-store customer experience. It also eliminates the risk of damage to the merchandise, or injury to the customer, as the needle is never exposed. Not only that, with 70% of purchase decisions made at the shelf, Mini NeedleLok has been designed with display in mind. Its sleek look and smart black colour ensures it doesn’t impede on the garment’s aesthetics in order to help turn a browser to a buyer. For those retailers wishing to take their visual merchandising a step further, the solution can also be customised, from adding a logo to a bespoke colourway that matches the company’s branding. Anti-theft retail solution Irene Fernandez, Product Management Europe at Checkpoint Systems, commented: “We’re more customer focused than we have ever been in our history, which is demonstrated through the diverse range of solutions that we now offer retailers across a variety of markets. With the Mini NeedleLok, we took our existing technologies and created a product that fits our apparel customers’ requirements - an effective anti-theft solution that protects merchandise, with the added benefit of being customisable. This is ideal for fashion brands where aesthetic is crucial to their identity.”
Bosch experts for building safety are networking the IKEA MAR Shopping mall in the Algarve, Portugal with trendsetting solutions. They make sure everybody can feel at ease and safe during their shopping experience. Scores of tourists are attracted every year to the Algarve, Portugal’s most southerly region where vacationers enjoy the sun and beaches and descend on popular seaside resorts like Lagos or Albufeira. However, whenever people have had enough of sunbathing, the Algarve also offers a multitude of other things to do – whether it is hiking or shopping, there is something for everybody. Those fancying a spot of the last mentioned have every opportunity to do just that in “IKEA MAR Shopping” – an IKEA-run mall in the Algarve that is home to about 100 other brand shops. Every day numerous visitors frequent the mall and they not only present a challenge to the staff at the checkouts. The safety technology in such a mall also has to work smoothly and on the dot. It is why the architects and planners of the IKEA MAR Shopping mall decided to use a connected, smart safety solution from Bosch Building Technologies. Intuitive and fully-integrated security solution “Our customer wanted a fully-integrated solution whose systems could be controlled via a single management system,” is how Luis Gomes, Bosch Building Technologies Sales Manager Iberia, describes the remit. Networked systems that communicate with each other have to facilitate quick and precise measures in emergencies. The customer also requested a means by which they could schedule the deployment of security personnel more efficiently plus intuitive-to-operate and clearly-structured systems to make their jobs easier. The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time Together with the customer and partners, Bosch has created a harmonious overall picture consisting of a video and public address system, a fire and intrusion detection system and access control within the space of two years. It includes 1,100 loudspeakers inserted in the ceiling and 390 video cameras. The mall is equipped with a total of 4,000 fire detectors and 520 sensors for both intrusion alert and controlling access to IKEA MAR Shopping. Bosch Intelligent Video Analytics The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time and recognises suspicious activities by means of an algorithm. Whenever there is danger, it can make all the information available to the staff who need it as quickly as possible to initiate appropriate measures. For a person, it is virtually impossible to continuously retain an overview of the images provided by 390 cameras. “Intelligent Video Analytics and the complete solution make the security personnel’s everyday jobs significantly easier,” says Luis Gomes. “At the same time, the customer has lower costs – and every shopaholic can feel safe.”
Apstec Systems announces that its Human Security Radar (HSR), the first fully automatic real-time mass people screening solution, has been selected by Esenboga Airport, Ankara, to significantly boost security in land side areas. Chosen following a rigorous selection process, including a pilot installation, HSR will be installed at the terminal entrances as part of ongoing security enhancement measures by the Turkish State Airports Authority. It will enable people screening without slowing down the flow of traffic, with each system capable of scanning up to 10,000 individuals per hour. The technology was deployed in partnership with local distributer AKBA. Cost-effective solution The devastating attacks on Ataturk Airport in Istanbul and Brussels Airport highlighted the vulnerability of the land side of airports to terrorism The devastating attacks on Ataturk Airport in Istanbul and Brussels Airport highlighted the vulnerability of the land side of airports to terrorism. Since these events there has been global interest in securing the land side of airports, but traditional aviation style security checkpoints or manual searches, which scan one individual at a time, are not suited to purpose and result in large queues of passengers, which are vulnerable to attack in their own right. With existing approaches to security screening providing impractical, inconvenient and expensive to operate, terminals have remained susceptible to attack, or are subject to intrusive and disruptive security screening regimes. HSR was designed to address this challenge, and offers a practical and cost-effective solution to security screening in such high footfall scenarios. Enhanced security measures The first fully automated, real-time mass screening solution, HSR provides seamless security to protect public places from terrorist attacks. The walkthrough system uniquely combines unparalleled high throughput, speed and accuracy, simultaneously screening multiple subjects in real-time for threats, without the need for an operator to inspect suspect materials. With 40,000 passengers traveling through Esenboga Airport every day, the deployment of HSR will be instrumental in improving security for millions of people. Through deploying HSR as part of its commitment to terminal safety and enhanced security measures" “HSR constitutes a major breakthrough in the way airports protect the land side of terminals,” commented Osman Aksoy & Sirzat Balin,Co-Founders, AKBA. “Through deploying HSR as part of its commitment to terminal safety and enhanced security measures, the Turkish Airport Authority has taken a major step to prevent the reoccurrence of terrorist attacks.” Mass transport hubs Esenboga Airport’s uptake of HSR is the latest major deployment of the technology, which is currently utilised by some of the world’s largest airports, as well as sports stadiums, entertainment venues, mass transport hubs and networks, places of worship, hotels and high-end retail and entertainment centres. “HSR is proven to dramatically improve safety in crowded public spaces, and enables venue owners to close a critical security capability gap,” added Gregory Labzovsky, CEO, Apstec. “We’re therefore delighted to be working with Esenboga Airport to enhance safety for millions of travellers. AKBA, our distributor in Turkey, were instrumental in helping the Turkish Authorities understand the potential of HSR.”
Videowall technology supplied by Ultimate Visual Solutions (UVS) is at the heart of a new security control room at iNTU Trafford Centre. High-end videowall technology The new facility helps ensure 30 million annual visitors have a safe and enjoyable time at what is the single best-known and most iconic retail and leisure destination in the UK. Burnley-based UVS, formerly eyevis UK, provides video wall displays and audio-visual solutions to a range of clients across the UK. UVS Full HD Videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall As part of the new state-of-the-art facility, UVS installed a 7.2m wide by 2.7m high videowall, made up of 24 eyevis 55-inch XSN extremely narrow bezel LCD screens with Full HD resolution. The displays offer 1920 × 1080 pixels, direct-LED backlight technology, a mechanical bezel width of only 3.5 mm between two displays and a brightness of 500 cd/m2. The installation also includes a control room meeting space featuring a videowall made up of four eyevis 46-inch XSN screens with 3.5mm bezel. Netpix 4900 videowall controller Both videowalls connect to a Netpix 4900 videowall controller configured for multiple analogue video feeds, IP video feeds, graphic PC data and web browsers. iNTU security staff, who monitor the centre and liaise with visitors, will be able to send live videos from their tablets directly back to the video wall to share incident video with security staff. Video monitoring and visitor management iNTU Trafford Centre is a retail and leisure destination and it is important that the control room has the latest videowall technology" UVS managing director Steve Murphy said: “iNTU Trafford Centre is a retail and leisure destination enjoyed by millions of people each year and it is important that the control room has the latest videowall technology.” He adds, “We are delighted to have been involved in such a prestigious and important project.” Lee Barlow, Security Manager, iNTU Trafford Centre said “The security and safety of our customers, retailers and staff is our number one priority so having a control room that allows us to keep them safe is really important. The new videowall and meeting room screens allows us to do just that and we are really happy with them.” New control room with videowall The new control room was designed and refurbished by Intech Solutions, which specialise in technical and control room furniture including full control room fit-outs in the UK and worldwide. UVS also worked to deliver the videowall with its security integrator partner, Nottinghamshire-based Quadrant Security Group.
Lodge Security is to provide protection for Poundland stores and distribution centres throughout the UK. Over the past two years Lodge Security has been operating its Elite Store Detective programme from the LodgIC Intelligence Centre, where national and local data on crime incidents is analysed and used to deploy protection to produce the maximum return on security investment. Sarah Frain, Profit Protection & Assurance manager, Distribution and CSC at Poundland, says: "Lodge Security has worked with Poundland for more than 5 years and has provided a great service which has now developed with technology additions to achieve an even more effective solution. The operatives we receive from Lodge are always highly trained and professional when dealing with day-to-day issues and figures are reported back clearly to management. Furthermore, they provide confidence to our staff whilst making them feel safe and secure in the workplace.” Analysing the patterns of criminal activity Poundland and Lodge are now examining new opportunities to deploy other technology that is available from the intelligence centre. This includes the capability to analyse retail transactions through the use of Transpeye for data mining of EPoS, online transactions and other store systems, to then identify any sources of loss in real time and the relationships between apparently isolated incidents. Lodge can analyse and track any patterns of criminal activity to enable the investigative team to attribute recurring losses to known criminals and gangs Lodge can then analyse and track any patterns of criminal activity, to enable the investigative team to attribute recurring losses to known criminals and gangs, who can be identified from in-store CCTV recordings. Perpetrators are then stopped in-store by Lodge Security detectives. Preventing organised retail crime In many instances Lodge has been able to track a gang’s activity around the UK and assess the probability of where and when they might strike next. “Retailers are increasingly alert to the scale of the threat from Organised Retail Crime. A string of small, seemingly unrelated criminal acts are often committed by the same gang; if they think they can get away undetected each time they will keep coming back. “Through the blended use of our specialist teams in the field and technology, our intelligence centre is quickly able to map related losses and then stop them fast,” says Stuart Lodge, CEO of Lodge Service International, a third generation family-run business that celebrates its 100th anniversary in 2019.