Retail security systems
VCA Technology, a UK provider of video analytics, announced the release of VCA Server, an AI Deep Learning based video analytics software suite which provides a key upgrade to the company’s flagship VCA Core platform. Offering simple integration with VMS and NVR manufacturers’ technologies, the new release ensures that sophisticated analytics can be set-up and installed within as little as fifteen minutes, allowing end-users to significantly reduce false alarms with minimal disruptio...
Security companies provide a type of service that tends to go unnoticed except when it’s missed. Businesses, banks, stores, event organisers and VIPs are their main clients. Their demand is increasing, mostly due to the expansion that Southern California has experienced in the latest years. Small cities and towns are increasingly growing every day, mostly due to internal migration and the high prices of rent in Los Angeles County. Veteran Los Angeles security company HillQuest Security kn...
The Face Recognition Company (FRC) has announced that its multi-camera face-recognition security product is to be unveiled for the first time at the International Security Expo in London. The company, which has been in stealth mode for three years, has developed the world’s first ultra-accurate facial recognition security system, optimised for commercial businesses. Available in January 2020, its first product is designed to provide enhanced security for retail and commercial premises or...
Qognify, the trusted advisor and provider of physical security and enterprise incident management software solutions will be present at Intersec 2020. The company will demonstrate the latest version of its state-of-the-art video management system, Cayuga as well as its newly released, web-based central management platform, Umbrella. Focusing on the outcomes of customers that place a premium on physical security, safety and operations, both products enable organisations especially in the logisti...
Genetec Inc., a pioneer technology provider of unified security, public safety, operations, and business intelligence announced strategic new initiatives to support its fast growth in Mexico. To spearhead these new initiatives, long time Genetec sales leader, Alain Bissada, who is currently Senior Director for Canada, is taking on a new expanded role to include Mexico as part of his responsibilities. In this new position, Alain Bissada will be responsible for supporting the company’s wide...
All retail outlets have doors off their shop floor where the public should not go. Yet managing keys creates a distracting staff workload. A bulky mechanical PIN lock ruins the aesthetics of the shop. In a small retail space, electronic access control could be overkill. Now, the Code Handle battery-operated digital lock secures the door with a slim-line handle. Code Handle digital lock Shop owners can ensure thieves won’t be tempted to enter a room where valuable stock is held with only...
On the afternoon of November 6th, delegates from Serbia visited Dahua Technology headquarters: Chief of Shumadija region of Serbia, Mrs. Biljana llic Stosic; Adviser to the mayor of Kragujevac, Mr. Dusan Davidovic; General Manager of Serbian Post, Mrs. Mira Petrovic; and Mr. Dejan Pesut. They were warmly received by Dahua VP, General Manager of Dahua Overseas Business Center, Mr. Jason Zhao, along with Managing Director of Dahua CEE & Nordic, Mr. Colin Wang, Technical Director of Dahua Serbia, Mr. Frank Hu and Sales Director of Traffic & Government Solution, Mr. Leo Xu. The visit started with a tour inside Dahua showroom, where the delegates had first-hand experience with all the cutting-edge technologies and solution offerings of the company. After the tour, a meeting was held where Mr. Frank Hu introduced the company to the guests and shared some of the company’s successful projects in Serbia, as well as its solutions in Safe City, Smart Traffic, Smart Logistics and other industries. Security maintenance and urban construction The representatives from Serbia also actively participated in the meeting and gave informative speeches. According to Mrs. Biljana, Shumadija will be the next data center and technology distribution center in Serbia because of its favourable location, convenient logistics and transportation, and high level of education. In addition, Mrs. Mira Petrovic talked about the history of the Serbian Post and stated that currently they have 17,000 employees and thousands of branches throughout the country. Dahua Technology has been seeking cooperation opportunities in different industries and fields At the same time, she expressed great interest in future cooperation with Dahua Technology in transportation and logistics. Mr. Dusan also delivered a speech with the introduction of Kragujevac, the capital city of Shumadija. Lastly, Mr. Zhao expressed his warm welcome to the three distinguished guests on behalf of the company, with emphasis on Dahua Technology’s capabilities in providing various solutions. He also introduced Dahua Serbian subsidiary, which has 15 employees and 2 offices to serve the local customers in terms of security maintenance and urban construction. Innovation, quality, and service In response to Mrs. Biljana’s invitation to visit Shumadija for further details of technology import, Mr. Colin Wang promised that the local team of Dahua Serbia will continue to follow up on cooperation opportunities in various potential fields such as transportation, logistics, retail and safe city. Adhering to the core concept of openness, Dahua Technology has been seeking cooperation opportunities in different industries and fields. This visit has deepened the relationship between Dahua Technology and the Serbian government, and has strengthened the foundation for Dahua Technology’s future projects and businesses in this region. With the mission of “Enabling a Safer Society and Smarter Living”, Dahua Technology will continue to focus on innovation, quality, and service to serve its partners and customers around the world.
Matrix, a manufacturer and provider of Telecom and Security solutions, is participating in the SICUREZZA 2019 to be held in Fiera Milano, Rho, Italy from 13th - 15th November 2019. Matrix will be showcasing its Telecom and IP Video Surveillance solutions at the event. Matrix is known for offering value driven solutions catering to diverse, complex applications especially for the enterprise sector. In the event Matrix will showcase futuristic technologies from the Telecom and security domain. At the event, Matrix will highlight ETERNITY NENX, newly launched Unified Communication Platform for SOHO and SMB. Increasing number of Small and Medium organisations are migrating to leverage benefits of IP, for such applications, Matrix ETERNITY NENX is a perfect fit. Matrix Telecom domain will also be showcasing its Comprehensive Telecom Solutions which includes IP-PBX, Communication Endpoints, Media Gateways, Mobile Application and much more. Network Video Recorders Matrix Comsec will showcase Professional Series IP Cameras powered with Exmor technology Along with that, Matrix Hospitality solution which is specifically designed to enhance guest experience at Hotels will also be one of the major highlights. Hotel staff can enhance guest experience and improve staff productivity with hospitality features, front desk, PMS integration, staff mobility extensions and voicemail with personalised greetings. Matrix SATATYA is an IP Video Surveillance solutions portfolio which includes Network Video Recorders (NVRs), IP Cameras and Centralised Video Management System. Matrix SATATYA is positioned as an enterprise grade solution. Matrix Comsec will showcase Professional Series IP Cameras powered with Sony STARVIS series sensors and Exmor technology. This technology provides the camera an edge over others in terms of exceptional low light performance, consistent image quality during varying light conditions (True WDR), better bandwidth optimisation and various other features. Matrix SATATYA also offers centralised video surveillance with add-on applications such as Command & Control, Parking Management, Weighbridge Integration and Cognitive Response Engine. Flexible architecture SATATYA’s flexible architecture and vast range of functions-features are designed to cater diverse industries including BFSI, retail, services, hospitality, manufacturing, transport, ports and logistics, research laboratories, data centers, defense and government. Talk to the solution experts to know more about these unique solutions by visiting Matrix at Fiera Milano, Rho , Italy Stall No : E28, Hall - 7P from 13th - 15th November 2019 to discuss requirements and offer better solutions.
Hikvision, the provider of innovative video security products and solutions, exhibited its latest innovative technologies, products and solutions at the China Public Security Expo (CPSE) 2019 in Shenzhen from October 28 to 31. This year marked the second anniversary of Hikvision’s AI Cloud. Hikvision’s presentation was dubbed ‘Fusing Data for a Smarter World’ and showcased its AI Cloud platform which supports integration of IoT and information network data designed to empower new intelligent applications and services. Large number of AI Cloud applications Hikvision AI Cloud is based on a distributed architecture incorporating cloud computing and edge computing Hikvision AI Cloud is based on a distributed architecture incorporating cloud computing and edge computing. It extends artificial intelligence (AI) algorithms from the cloud, to an edge domain of on-premise video recorders and servers, and further to edge nodes with security cameras and other IoT devices. The three-layer architecture supports the goal to provide a new class of smarter and faster AI-powered applications. At the show, visitors could see a large number of AI Cloud applications in action. These applications were created to help customers achieve their digital transformation in areas like public safety, transportation, retail, finance, logistics, community, environmental protection, etc. Smart retail solutions With AI-based video analysis technology, Hikvision’s Intelligent Transportation System identifies traffic violations in order to reduce the number of human injuries and fatalities. By merging video information with other systems and algorithms, traffic data can be visualised on city maps to further guide traffic and improve urban commuting. The applications cover people-counting, merchandise popularity analysis and more Hikvision smart retail solutions address the challenges of retail business and provides cutting-edge technologies such as video analytics, big data, cloud computing, and artificial intelligence, to meet the needs of offline retailers such as shopping malls, supermarkets, and brand stores. The applications cover people-counting, merchandise popularity analysis, remote patrolling of stores, cashier supervision, shelf management, unmanned containers, and more. Deep-learning intelligent cameras At Hikvision’s booth, visitors saw AI Cloud practices but also got a close look at the innovative products contributing to these projects, such as: Radar-Integrated Video Cameras: The integration of high-precision radar with deep-learning intelligent cameras enables long-distance detection under any weather condition. Multi-Lens Integrated Cameras: A multi-lens combination in one device to meet users’ multifunctional requirements in a single scenario. Additionally, Hikvision showcased intelligent products, including AI-equipped Turbo HD 5.0 cameras, the Easy IP 4.0 Series with Hikvision’s AcuSense and ColorVu technologies, and the DeepinView deep learning cameras. AI open platform algorithm At the booth, visitors could also interact with the Hikvision AI open platform algorithm warehouse and delivery process. Via an AI Cloud user interface, they could experience how to select different algorithm models from the warehouse, load them on the AI camera and perform real-time, intelligent identification and analysis of objects like potato chips, fire extinguishers, and other items. The Hikvision AI Cloud was developed to solve real-world challenges across multiple vertical markets, and to create continuous value to end users. The cutting-edge architecture is designed to enable collaboration between partners across edge computing, industry applications, service platforms and standard systems, and much more.
Traka is the key management solution of choice for leading multi-sector business protection management company, Guarding UK, ensuring compliant key holding services and integrated audit control capability. Guarding UK manages nearly 1,500 sites across the UK, protecting in the region of £40bn worth of assets at commercial, corporate and residential sites across industry sectors including central London premier sites, retailers, property owners and management agents, together with airports and airlines. Employing around 800 staff, Guarding UK installed bespoke-in-design Traka systems to uphold a pledge to customers for compliant and secure key holding, with remote accountability enabled to ensure keys are managed and available instantly by authorised personnel. Says Mick Spring, Guarding UK, Head of Mobile Services: “Guarding UK prides itself on being recognised as amongst the best leading security company in the country.” Dedicated audit control Guarding UK has installed key cabinets which are designed for organisations with a high key turnover “We are constantly monitoring our resources and systems to not only ensure compliance, but also create a culture that supports our teams to provide a superior service. Traka is a testament to this ambition, providing a unique way for customers to trust us to manage their keys effectively. Having an ability to work with us right from the initial design of a system was what really appealed, allowing us to incorporate different tracking attributes, with full visibility of key whereabouts at any given time." "Should a key holder need to attend a site, we can provide all details of the call out with dedicated audit control, including specific time, which can all be instantly emailed for business reporting.” On-site, Guarding UK has currently installed Traka’s L-Touch key cabinets, which are specifically designed for larger organisations with a high key turnover. High-quality protection management Working with specialist TrakaWEB Software, allowed for dedicated audit control capability, including notifications when keys are not returned, presenting instant traceability and reporting. Lee Payne, Market Development Manager for Traka UK: “Guarding UK is at the forefront of high-quality protection management and has managed to maintain this leading industry position through a commitment to compliance and continuous improvement across its sector offerings and service excellence.” “Within Guarding UK obligation to key holding, the adaptability of Traka technology allows us to create a solution that could not only enhance key management but also improve communications, operations and workflow, enabling staff to present a seamless team approach. The audit trail capability presents a system that can be relied on 24 / 7 / 365 for the ongoing benefit and peace of mind security of all Guarding UK customers.”
In a boost for video project implementations across Europe, all IDIS cameras, network recorders and accessories are now available to partners with next day delivery with the opening of a new distribution and after-sales service centre in the Netherlands. IDIS, which is Korea’s in-country surveillance manufacturer, is opening the new distribution centre to improve customer service and accelerate growth by supporting local distributors in each country through much faster delivery times, with all stock to be available within days, not weeks, even for the largest projects. “Our expanded operation means a huge step up in customer service,” says Joon Jun, President of the Global Business Division, IDIS. “It can take a long time for buyers to choose a new video solution, but once they decide, they want it very quickly – we will now be able to do that, right across Europe, and in most cases we will dispatch same day for orders placed before midday.” Strong position in multi-site retail We can guarantee much faster product delivery and quicker equipment repairs” The company saw 22% year-on-year growth across Europe last year and has developed a strong position in multi-site retail, including fashion chains, high-end boutiques and eating out sectors. IDIS has also built on its success during the 2018 Russian World Cup, when two of the main stadiums used IDIS video tech, with more European stadia now turning to IDIS surveillance to improve visitor and staff safety and manage the risks faced by major event venues. “For most applications customers don’t want to wait for service repairs or equipment upgrades,” added Joon Jun. IDIS distributors will now be able to better support their European integrator partners to win new projects with immediate rolling stock delivery as well as improve service levels with product refurbishments and repairs which will no longer need to be shipped to Korea. Regular firmware updates We’re backing up with after-sales service to increase service-levels for their customers” “Once a customer chooses an end-to-end IDIS solution they are fully protected and supported at every stage, including for maintenance, with regular firmware updates to protect against evolving cybersecurity risks, for scaling up and system expansion, and for ongoing free user training. Now we can also guarantee much faster product delivery and quicker equipment repairs.” James Min, Managing Director, IDIS Europe added: “IDIS is already well known for the industry-leading IDIS Ultimate Warranty and first line local technical support. We have our own dedicated tech support desk here in Brentford, London, as well as offering first-line technical support in multiple languages via our network of distribution partners throughout mainland Europe.” He adds: “We’re now backing this up with an additional layer of after-sales service in the Netherlands that will allow our national distributors and their system integration partners across Europe to increase service-levels for their customers.”
Checkpoint Systems, a pioneer in source to shopper solutions, has announced the launch of the G40, a small footprint acrylic antenna specifically designed to tackle theft in convenience stores. With small format stores growing at an exponential rate globally, the need to protect merchandise in high traffic, small footprint environments is increasing. The compact RF-based, G40 EAS antenna offers a solution to cover areas where installation of traditional EAS proves challenging. Maximising space for product displays, delivering accurate detection between pedestals while back-shielding against false alarms caused by customers walking behind the antenna. Full system connectivity for remote servicing The antenna, built on Checkpoint’s trusted EVOLVE electronics platform, delivers full system connectivity for remote servicing, management reporting and system updates to minimise downtime. Simon Edgar, Senior Director of EAS Solutions at Checkpoint Systems commented: “The G40’s high-performance, small form factor, focusses on tough to protect areas offering retailers a cost effective, efficient EAS antenna that doesn’t eat into valuable space, meaning retailers can still maximise selling space while minimising losses.” The G40 is available immediately.
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behaviour is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimise, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalised enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all of which are commonly used to support security solutions. The underperformance, from June 15 to August 24, of U.S. stocks with high revenue-exposure to China, and that of Chinese stocks with high revenue-exposure to the United States was significant and almost identical at 3.2%, significant losses to some investors already involved in security industry M&A activity. Significant public safety Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety While it was not apparent that practitioners’ security program budgets kept pace with the growth of the more popular solution providers like video surveillance and cyber security, the ICT industries supporting the security economy continued to expand, especially in wireless and wired infrastructure, including preparations for 5G wireless rollouts. These omnipresent technologies drove significant public safety, smart city and public venue projects in 2018. Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety. In 2018, virtually every public presentation, webinar and published Q&A on social media monitoring and facial recognition technologies I worked on, involved significant pushback from privacy advocates, almost to the point of alarmism. Massive risk reduction Several solution providers in these areas have made significant strides on data protection, accuracy, powered by AI and documented crime reduction cases; however, this real news is quickly shadowed by privacy advocates, seemingly ignoring massive risk reduction, especially in the case of active assailants and gang-related crime. Will FR become mainstream? The cautious security industry may take a cue from the maverick retail industry, sports venue and VIP verification solution providers that grew in 2018. 2019 trends: presupposition or repudiation; winners and losers. Chinese tariffs have had a huge impact on the security industry, which can be seen from changes to U.S and Chinese stocks Although technology adoption forecasting is inexact, there are definitive opportunities in the security industry born on necessity. With the widespread problem of false alarm transmission and inability for first responders to ‘be everywhere,’ developers of solutions that provide automated verification and alternative security incident detection are expected to become mainstream. Promising detection systems The use of AI, NLP, LiDAR, UAS (Unmanned Aerial Vehicles aka drones) with surveillance and thermal imaging will grow, mostly due to higher acceptance in other industries like autonomous vehicles, rail safety, terrain and post devastation mapping/rescue. However, legacy ‘listing’ or certification organisations will be forced to make an important decision for their own survival: work toward integrating these promising detection systems into acceptance by insurance, licensing and standards development organisations. 2019’s ‘true’ Industrial Philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants 2019’s ‘true’ industrial philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants. For these use cases, 5G infrastructure rollouts, FR acceptance, lower cost perimeter detection and long range object and fire recognition by LiDAR and Thermal imaging will all be watched closely by investors. Should public agencies and philanthropical solution providers in the security industry cross paths, we may just yet see a successful, lifesaving impact. Cyber risk profile The ‘Digital twin’ refers to a digital replica of physical assets (physical twin), processes, people, places, systems and devices that can be used for various purposes. Your ‘Security Digital Twin’ has a similar physical and cyber risk profile, either through common threats, similar assets or both. Good news: managing your risk, protecting assets and securing your facilities in 2019 will get easier as security digital twin profiles will grow in maturity, while keeping their data sources private. This will be accelerated by the maturity of AI-based, auto-generated visualisations and image recognition, that happens to also drive the FR solutions. The 5G wireless infrastructure market is emerging as far more of a quantum leap in connectivity, like ‘wireless fiber optics’ performance, than an upgrade to 4G LTE. The 5G infrastructure market will be worth $2.86 billion by 2020 and $33.72 billion by 2026, growing at a compound annual growth rate (CAGR) of 50.9%. Intelligent applications The explosion of ingested voice, video, and meta-data, the interconnectivity of devices, people and places, and the integration of intelligent applications into expanding ecosystems all require faster communications. To be more accurate, 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity: 5G and FWA (Fixed Wireless Access). 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity Quite simply put, larger solution providers are gently coaxing practitioners into seemingly ‘open systems;’ the negative discovery during an M&A process, audit or integration with a smart city’s public/private partnerships will continue to be revealed, and related industries will force reform. Autonomous things will be enabled by AI and image recognition. With few affordable rollouts of security robots and outdoor unmanned ground vehicles (UGV) that leveraged platforms popular with research and even NASA, the autonomous security robot was mostly MIA from a security practitioner’s program in 2018. Perimeter intrusion detection One platform was even accused of intimidating homeless people in a public place, at a major city. Industries mutually beneficial are often unaware of each other; this will change gradually: one major domestic airport is currently evaluating a UGV platform performing perimeter intrusion detection, runway weather conditions and potential aircraft taxiing dangers. The platform is being used largely in transportation research, yet offers significant opportunities to the security industry. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR The ‘immersive experience’ of virtually any security or threat detection is a twist on virtual/augmented/mixed reality (VR/AR/MR) with additional sensory features. Although VR/AR/MR is well underway in other industries, there are several companies with solutions like VR-based active assailant training that could provide a fighting chance for practitioners, employees, visitors, faculty and children. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR. Security ecosystem members Not necessarily MIA, but of special mention is the need of security and safety practitioners to prioritise communications systems over ‘nice to have’ expansive video surveillance systems for mass casualty threats. This will eventually improve with 5G for Enterprise solution rollouts. At the past GSX and upcoming CES Technology trade shows, a new roundup of technologies is discovered: a wider diversity of protection promise to save ASIS members on their technical security program is realised. With each of the ‘winners,’ (5G, AI, NLP, LiDAR, UAS [Unmanned Aerial Vehicles aka drones], thermal imaging, digital security twins and smart-city-friendly technologies) it is both exciting and challenging work for both security practitioners and solution providers. All things equal and with the necessary technology acceptance testing processes, this is a truly great time for security ecosystem members.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood management assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental control assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway management and parking assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper experience assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognise and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing business intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A natural cross-over technology This trend towards integration has forever changed how organisations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyse what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalise on that connection is only limited by our imagination.
Delivering on high expectations, the first day of ISC West 2019 kicked off with a crowded Sands Expo Center and exhibitors putting forward their best new technologies. Developments seemed more evolutionary than revolutionary, but attendees quickly found plenty of interest. Thermal cameras Hanwha Techwin also showed off a new Android camera that can deploy new apps The largest booth at ISC West, Hanwha Techwin, remained crowded throughout the first day as attendees checked out the company’s eight new thermal cameras offering features such as pan-tilt-zoom, H.265 encoding to minimise storage needs, VGA resolution and detection of temperature changes, all built on Hanwha Techwin’s Wisenet chip. There is also a new 5-megapixel version of Hanwha’s popular 2-megapixel multi-sensor camera, and a new panoramic camera; multi-sensor panoramic cameras ‘stitch’ the images together rather than just aligning them. Hanwha Techwin also showed off a new Android camera that can deploy new apps developed as part of the Korean company’s role as a founding member of Open Security & Safety Alliance (OSSA). Avigilon's H5 series Avigilon is introducing a new line of cameras — the H5 series — with improved imaging and designed to provide deep learning/neural network processing at the edge. Improvements to video analytics will enable the cameras to track multiple moving objects simultaneously in a field of view and to track objects more accurately. More granularity enables better differentiation among types of vehicles, and the cameras enable more detailed data to be pulled from video. The improved analytics engine will also support better face detection and recognition. Operators can view the dashboard and react to information provided in a more digestible format The new version of Avigilon Control Center 7 (ACC7) software will apply principles of AI to enhance an operator’s ‘Focus of Attention’ when monitoring live video. Video is fed into an AI engine that determines which events in the live footage are most worthy of an operator’s attention. Monitoring live video can be a challenge for human operators, whose short attention spans undermine the best surveillance systems. Automation helps to direct that limited attention span to events most worthy of attention. A ‘dashboard’ displays clusters of cameras that are colour-coded to reflect the types of activity that are detected. Rather than watching video, operators can view the dashboard and react to information provided in a more digestible format. Clicking brings up the live video. Quantum Cloud Storage Platform Video storage is another area of innovation at ISC West. The Quantum Cloud Storage Platform is flexible for video surveillance and industrial IoT applications. The architecture is built from the ground up for video surveillance applications and can scale from five cameras to millions of cameras in a simple deployment model — no settings or configurations needed. Products range from a small ‘mini-tower’ configuration for a retail store or gas station up to rack-mount servers that can accommodate thousands of cameras. We make the storage piece so simple that you don’t have to think about it" Quantum introduced the VS-Series in a range of server choices at ISC West. The hyperconverged and software-defined environment will support a combination of video management systems (VMS), along with access control, HVAC and lighting controls. Quantum worked with Johnson Controls to develop the products. “It’s designed for an installer, not for an IT guru,” says Jamie Lerner, Quantum’s CEO, President and Chairman of the Board. “We make the storage piece so simple that you don’t have to think about it.” Quantum is showing its VS-Series publicly for the risk time at ISC West. S2’s Magic Monitor LenelS2 is a newly coined name in the industry — resulting from a recent acquisition. The combination of Lenel and the acquired S2 is playing out to the benefit of both product lines. For example, Lenel’s Blue Diamond mobile credentialing system can now be used along with the S2 Netbox hardware. Lenel’s OnGuard is being combined into S2’s Magic Monitor unified solution that combines video, access control, and digital messaging. OnGuard is also benefitting from Magic Monitor’s graphics maps. The S2 Cumulus cloud-based service, focused on system health monitoring, is being applied to OnGuard. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering The combined LenelS2 is stepping up with new solutions for frictionless access control, too. A ‘phone as a badge’ approach enables a door to be unlocked by a smart phone, even if it is in a pocket, locked and/or the app has not been opened. Another alternative is a ‘shake to open’ action that sends the credential to the nearest reader. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering, which is being previewed at ISC Show and will be released commercially later in the year. Video surveillance product line Mobotix is expanding its MOVE video surveillance product line with six new models announced at the show and broadening its reach into new vertical markets. A solutions approach offers both end-to-end Mobotix systems and other systems offered in conjunction with technology partnerships displayed in the Mobotix booth. Top of the list of new verticals is education, and Mobotix’s edge-based approach includes programmable logic built in so that ‘technology can take over when the human element is the weakest.’ Automated response is faster and ‘seconds equal lives’ during an emergency. In an education scenario, the Mobotix system acts as an Internet of Things (IoT) device that offers more functionality than other manufacturers’ ‘cameras.’ There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment Mobotix has thermal products that are also finding uses in a variety of verticals, from oil and gas to manufacturing process control. Mobotix systems that can detect defects in products in the manufacturing process are expanding usage in applications beyond the traditional ‘security’ industry. Cybersecurity Commitment Mobotix is looking at the market in a completely different way, redefining how their products can fit into a variety of scenarios, and with a focus on cybersecurity. There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment than some other manufacturers. “There are so many features within our solutions, and we want to get the word out to the end users, so they understand the features,” says Thomas Lausten, Mobotix CEO. “There is untapped potential.”
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardised Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardised Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.
The last two years have been pivotal for MOBOTIX, the German IP surveillance manufacturer. In 2016, the company entered into a share transfer agreement with Konica Minolta, a provider of advanced imaging and sensor solutions. More recently, the company has welcomed new CEO Thomas Lausten, who joins MOBOTIX with a wealth of experience from companies including Siemens, ADI Global Distribution and Milestone Systems. The changes have been accompanied by an updated look for the MOBOTIX brand, with a simpler logo and more unified branding across solutions and regions. SourceSecurity.com caught up with CSO Dr. Tristen Haage and CEO Thomas Lausten [pictured left-to-right] to find out what we can expect from the new-look MOBOTIX. High-quality IP solutions in a commoditised market With a new CEO and Konica Minolta on board, MOBOTIX is set for expansion on a global scale. But how much growth can we expect for a company like MOBOTIX in an increasingly commoditised surveillance market, where many of the larger players compete on price as a key differentiator? While MOBOTIX respects those players, says Lausten, the German manufacturer wants to tell a different story. Rather than competing as a camera hardware manufacturer, MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system. When MOBOTIX succeeds in telling this story, partners understand that it’s not about the price. "They stop selling boxes,” says Haage, “and start selling IoT devices." To this end, the company is deliberately moving away from promoting individual products and features, and instead concentrating its efforts on complete vertical market solutions where IoT devices can add the most value. These vertical markets include retail, transportation, perimeter protection and industry – although the list is set to expand with the addition of Konica Minolta’s expertise. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people” MOBOTIX has the potential to stand out in these markets; not only because of the company’s advanced IoT and sensor capabilities, but also because of its famous robustness. In challenging environments such as transportation and industry, MOBOTIX devices are ruggedised to withstand motion and shock, all the while providing reliable image quality and detection with fewer cameras. In the retail sector, MOBOTIX is already working on integrations with Point of Sale (POS) technologies, and hopes to add value for end users by partnering with experts in the fields of analytics and facial recognition. As Haage explains, “Driving innovation is not just about finding the best image resolution. It’s about finding new ways to innovate.” What makes MOBOTIX unique? Lausten sees MOBOTIX as distinct within the industry. This is due to the unmatched passion and longevity within the MOBOTIX community. “The passion in this company is unique,” says Lausten. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people.” The company has kept this enthusiasm from the beginning, through MOBOTIX’s continuing transformation to its new-look incarnation today. “It comes back to what [Dr. Ralf] Hinkel made: A community of partners.” According to Haage, this enthusiasm boils down to MOBOTIX’s mission to provide integrators with high-quality, smart products: “The people on the sales team appreciate they are not selling a commodity – not just a camera – but a smart IoT device with German quality, and this is what drives people in the company.” MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system Developing MOBOTIX on a global scale Might the majority acquisition by Konica Minolta alter MOBOTIX’s distinct “Made in Germany” DNA? No, says Lausten, who wants to reassure partners. While MOBOTIX is 65% owned by Konica Minolta, with many other shareholders, it remains an independent company. What Konica Minolta brings to the table is a financially strong owner who can advise on technology development. By leveraging MOBOTIX’s existing IP technologies and Konica Minolta’s advanced optical systems, the companies can work together to develop Intelligent solutions for specific vertical markets, including perimeter security and healthcare, according to Lausten. The challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale In addition to technology advances, the deal aims to broaden the distribution of MOBOTIX products by leveraging Konica Minolta’s global direct sales network and support systems. Although there are no “open doors” between the two companies, there is ongoing collaboration between Konica Minolta and MOBOTIX channel partners. Konica Minolta has a customer-centric approach and good relationships with end users in Europe and beyond, and can share this experience with MOBOTIX and its partners. While MOBOTIX has traditionally had a headquarters-centric approach, says Haage, the introduction of Thomas Lausten and Konica Minolta allows the company to cater to the individual needs of various regions, including the US. One might expect this increasingly global focus to mean that MOBOTIX will be varying its approach to products from region to region. On the contrary, explains Lausten, the challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale. Unifying the company’s approach globally is the best way to ensure customers’ needs are met efficiently. “When we do something,” says Lausten, “we do it properly.” Cybersecurity concerns drive innovation The company’s focus on innovation and quality is increasingly important in a market beset by cybersecurity concerns. Whereas two years ago end users were choosing products based on price, they are now asking whether devices have a back door to cyber threats. "The biggest concern for C-level people is cybersecurity,” predicts Lausten, “This will be a key driver moving forward." MOBOTIX's quality-driven focus means the company is well-prepared for this change: One hundred percent of software is programmed in-house, with frequent firmware and software upgrades to fix weak points. In the case of a software reset, this can only be carried out by sending the device back to MOBOTIX, which may seem less convenient from an end-user perspective, but significantly increases the security of the process. In light of cyber security threats, should users be concerned that MOBOTIX is becoming increasingly open to integrations with other video surveillance partners? The company is aware of the concerns, says Haage, and can therefore take countermeasures. While the market today is based upon open systems, MOBOTIX does not take partnership lightly. By integrating with key players only where there exists a synergy with MOBOTIX’s own technologies, the company can work on new aspects such as IT systems and processes, while taking MOBOTIX’s core products to the next level. “You have to comply with industry trends,” concedes Haage, “but that’s not the whole story.”
Traka’s innovative key and equipment management solutions have been installed at a new national distribution centre for a top four UK supermarket. The new distribution centre, fulfils orders for the superstore’s chain across all channels, including wholesale, online and retail. On average, it deals with 2.4 million cases per week, which can grow to 3.1 million at peak periods. Biometric locker solutions To keep up with demands, our distribution centres are constantly growing and evolving" Traka’s intelligent key management and biometric locker solutions were installed to improve efficiency and reduce the risk of asset loss. The lockers also present instant access by authorised personnel to fault reporting and audit control capability. Speaking about the need for key management, a representative of the superstore chain said: “To keep up with demands, our distribution centres are constantly growing and evolving, driving new standards in design and use of technology to ensure our products get to our customers on time, in full.” Key and asset management “For the warehouse to operate at maximum capacity, we try to make it as simple as possible for authorised colleagues to gain total control of key and asset management, with full traceability at all times. Traka added value, not only in providing a solution to meet our current needs, but also a futureproof system with an opportunity to network and build, as our operation requirements continue to grow.” Three further locker systems with biometric access have been added to enhance security On site, Traka’s L-Touch key cabinets have been installed, which are specifically designed for larger organisations with a high key turnover. Three further locker systems with biometric access have been added to enhance security and ensure only authorised ‘finger print assigned’ personnel can operate assets at any given time. As with all Traka solutions, audit control capability across key cabinets and asset locker solutions presents instant traceability and reporting. Investigating networking opportunities to integrate Morrisons teams can also benefit from fault logging against items that have been returned with access rights restricted to prevent further damage, wasted time or injury until the issue is resolved. Steve Bumphrey, UK Sales Director added: “Being and maintaining a position as one of the top four retailers in the UK places an enormous responsibility on logistics teams to perform every minute of every day, with no margin for confusion or delay." "We saw first-hand the extent of the challenge and dedication to meet customer needs. As such, we installed systems that could make an instant difference and add value, with the ability to grow and meet ongoing requirements for long-term efficiency and productivity.” Whilst systems are currently installed on a standalone basis, the logistics team at the superstore is currently investigating networking opportunities to integrate Traka technology seamlessly into everyday operations, across the extensive site for the benefit of staff and visitors.
Comelit 4 camera wireless CCTV system has been selected on site at the iconic, Grade II listed Chichester Cathedral, to protect the retail area and provide 24x7 high-quality monitoring capability and extra peace of mind for staff. Wireless CCTV surveillance This magnificent Cathedral has stood at the centre of Chichester for over 900 years. With unique architecture from each century of its life, this Cathedral is both ancient and modern, where original medieval features sit alongside world famous contemporary artworks. Any works needed to consider the sensitivities of working in such a historic building. A representative from Chichester Cathedral commented, “When it came to upgrading CCTV for the retail area, we contacted Envisage Technology Ltd who recommended Comelit’s 4 camera wireless CCTV system. It has proven to be the perfect solution, with the system proving simple to install. Staff now have access to monitors by the till points that also act as a significant visual deterrent. The high-quality images available add extra peace of mind.” Four camera wireless CCTV Kevin Brown, Managing Director, Envisage Technology added, “Chichester Cathedral is one of the most prestigious visitor sites in West Sussex. Comelit’s wireless CCTV specification, coming from such a renowned brand, provided the necessary infrastructure to embrace the need for delicate installation, minimising the need to run cables, and still provide the high-quality footage. We can support the ongoing maintenance process to ensue volunteers, customers and staff are kept safe and secure.” Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image. Installed outside of opening hours to avoid disruption to the retail environment, monitors were positioned directly by the till points, enabling staff to have full visual access of the complete area at all times. Retail surveillance Tim Edmonds, Comeilt CCTV Manager concluded, “The retail area, established in such a significant Cathedral is a great example of how Comelit’s wireless CCTV system can be used to protect any environment.” “Working with Envisage, the solution was presented as a simple, yet effective option, installed with absolutely no impact on the surrounding building. The result is a powerful visual deterrent and peace of mind that staff in store, and in back offices can keep an eye on operations quickly and easily, on a 24x7 basis.”
Traka has launched a new downloadable white paper to open a discussion on the changing nature of retail banking in the UK, using latest case examples to consider branch management and shifting customer expectations. The white paper, titled ‘Shaping the retail banking industry’ looks at several factors influencing the sector, including the increasing expectations and values of customers demanding a more personalised branch experience. Key and equipment management Incorporating analysis from globally renowned financial services, including PwC, Accenture and Deloitte, the paper highlights the opportunities for innovation, together with collaboration and adoption of new operational processes. This incorporates key and equipment management to enable retail banks to deliver on top quality service. The future for retail banking could arguably also be cited as bleak and in a state of industry disruption" Says Mike Hills, Traka UK Market Development Manager and Author of the white paper: “Against a backdrop of negative press concerning the state of UK high streets, the future for retail banking could arguably also be cited as bleak and in a state of industry disruption, as customers move towards a more mobile-connected lifestyle.” Staff and customer security “However, our research in putting together this white paper tells a different story. That actually, the sector has a real chance to embrace the changes occurring and entice their customers, meeting demands for personal service. We found that brands riding the storm are taking small yet significant steps to tailor their services and make operational differences that are proving key to their success.” The white paper focusses on Traka’s experience with Nationwide Building Society to demonstrate how supporting operational efficiency can benefit banking staff and ensure they can focus on serving their customers, without compromising on security. Retail Banking security Mike concluded, “We have brought this white paper together using the latest research and intrinsic market reports, together with case evidence on the future of the retail banking industry and the issues faced by the sector to ensure long term success.” “Within this, we wish to stimulate debate and encourage views and contributions from as many different voices as possible. We look forward to your opinion, experience or comment on this matter of growing importance so together, we can look to support and shape the future of retail banking.”
It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalises the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customised set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.
Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. “It’s simple. The system is constantly saving us money.” Networking and IT In his role as Vice President of Quik-E Food Stores, Burgess oversees all the networking and IT requirements for the Lynchburg, Virginia business, which includes 13 convenience stores and gas stations, six car washes, a laundromat and a craft beer pub called The Filling Station known for its unique combination of ‘growlers, grub and gas’. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability While many things about the family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t. Like every retail organisation, Quik-E can cite numerous examples of theft, fraud and inventory errors that have cost the business thousands of dollars in lost revenue. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability, and that’s where its March Networks intelligent video solution really proves its worth. Video system helps curb thefts “I can’t tell you how many thefts I’ve caught with the help of our video system,” said Burgess. “I had a former employee just finish paying me back $13,000 they owed us in stolen goods, and we recently caught another employee who was stealing probably $50 worth of cigarettes each day.” “And just this morning I was reviewing video of a weekly delivery with one of our managers,” continued Burgess. “We were able to confirm that we’d been charged for $77 worth of gloves that we didn’t actually receive. The video showed the delivery guy come into the store and put everything down. Two boxes of gloves is easy to spot, so it was obvious that that portion of the delivery was missing.” Quik-E Food Stores has upgraded its video solution over the years and Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs New software capabilities Over the years, Quik-E Food Stores has upgraded its video solution to take advantage of better performance and new software capabilities. The March Networks video recorders first installed more than a decade ago have been slowly replaced by new generation 8000 Series Hybrid NVRs, able to support both analogue and IP cameras or a full complement of IP-only video. Hosted networking solution Burgess has also overseen the transition from older Visual Intelligence software to March Networks Command Enterprise software working with Integrated Technology Group (ITG), the retailer’s long-time systems integrator and March Networks certified partner. That’s in addition to moving the organisation from office servers to a hosted networking solution and switching from an existing point-of-sale (POS) system to a new Gilbarco Passport POS solution. “We’ve been proactive about upgrading our IT infrastructure over the last few years, and our video system has always come back online, except in one instance where we couldn’t get the cameras connected again in a couple of locations,” said Burgess. “March Networks Tech Support was wonderful. They managed to diagnose the issue, which wasn’t related to the video products in the end. They were just a big help.” March Networks Searchlight™ Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon Quik-E is also using March Networks Searchlight™ for retail, a software application that integrates surveillance video with the retailer’s POS transaction data to provide powerful search and investigation tools. Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs. “I use Searchlight primarily to look for voids and cancellations, or high dollar value transactions,” said Burgess. “We actually just used it to help catch a manager who probably stole thousands of dollars from us. I knew I was short in inventory, so I pulled up the video and transaction data to see if things were being rung up. It was clear they were not and we had the evidence to prove it. Now we’ll use that evidence to hopefully recoup our losses.” Satisfied customer Ultimately, Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon. “I think it’s one of the best video surveillance systems on the market. March Networks has been good to me over the years and I’m a very happy customer.”
Vanderbilt’s SPC Wireless is an ideal fit for the retail sector. First off, SPC Wireless devices’ aesthetically appealing design is perfect to fit in with retail environments and compliment the surrounding environments of a modern-day retail store. But, as well as featuring a sleek design, the Wireless devices also have many standout features that specifically benefit the retail sector. Automatic power saving One of these benefits is long battery life as the devices are supported by an automatic power saving mode for a battery life on average of five years. In fact, the SPC Wireless smoke detector comes with a battery life of over ten years. This means retail owners won’t have to worry about continually changing out batteries, giving them peace of mind that their shop is under consistent protection against intruders. More so, Vanderbilt also uses conventional batteries meaning they are accessible to source, again focused on making life easier for the system user. Vanderbilt’s SPC Wireless devices are a cost-effective and reliable intruder alarm range Extended range for every detector In commercial environments, the SPC Wireless range can extend to 500 meters meaning one single detector can cover a whole building. This is more cost effective than having to wire an entire building with cable, thus cutting down on install time, and ultimately cutting down on expenses. Easy and seamless installation Lastly, SPC Wireless device installs can be hassle-free. The installer just puts up the control panel, wires the mains to it, positions the wireless device in the shop, and the retail owner is good to go. In contrast, a wired solution can take, at a minimum, a day’s work fitting cable. By reducing the installers time on site, retail owners don’t have to worry about losing out on potential customers due to the disruption to their business that a lengthy install might cause. Efficient intruder alarm range Overall, Vanderbilt’s SPC Wireless devices are a cost-effective and reliable intruder alarm range. The range is a two-way wireless technology that delivers ease of installation without compromising on the reliability of a wired system. The demand for integrated solutions and the growing influence of the Internet of Things (IoT) is an area that Vanderbilt has been paying close attention toward. We believe that wireless technology is coming of age, with two-way communication capabilities now cementing the technology’s potential and reliability.
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. For more insights, we asked this week’s Expert Panel Roundtable: What new security industry technologies are having an impact on the retail market?