Retail surveillance

SALTO Systems announces appointments to the positions of regional sales manager in the Pacific Northwest and the Southeast regions, and the North America Vertical Business Leader for retail and fitness. “With a constant eye on exceptional service and focus on our customers and our channel, we are once again expanding our sales team. We are confident the addition of these positions will enable us to better serve our customers in these key markets,” said Steve Burk, North America Director of Marketing and Vertical Businesses. About Brett Huffman Brett Huffman has been named as Regional Sales Manager for the Pacific Northwest. Based in Oregon, Huffman will oversee sales activity and growth in Alaska, Idaho, Montana, Oregon, and Washington state. He has 17 years of experience in the security industry including as a security company owner, commercial security manager, project manager, and hands-on roles including installer and technician. About Jeremy Woody SALTO's commitment to excellence and technology innovation shine both in leading-edge products and their people" Jeremy Woody will serve as the Southeast Regional Sales Manager. Based in North Carolina, Woody is responsible for sales and growth in Alabama, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee. “SALTO's commitment to excellence and technology innovation shine both in leading-edge products and their people,” said Woody. “Having the opportunity to join and represent an organisation that consistently strives for greatness in brand quality, partnership focus, and the customer experience is a dream.” Woody has 17 years of experience in security management and technology and most recently served as business development director of AccuTech Corporation. He has been regional sales manager for Dahua Technology USA and branch John Wright h manager for ADI Global Distribution. About John Wright John Wright has been appointed as SALTO North America Vertical Business Leader for retail and fitness. "SALTO's focus on inspiring and empowering people to contribute to their personal and professional goals has me extremely excited to join this amazing group of people,” said Wright. “I’m honoured to have an opportunity to improve people’s lives by sharing SALTO's world-class solutions and cutting-edge technologies."

The new Bosch Training and Experience Centre in Bentonville, Arkansas showcase immersive displays of the company’s latest offerings. Now open for private sessions, the centre offers demonstrations of how Bosch systems for video security, access control, intrusion and fire detection, and communications integrate seamlessly together to provide solutions that increase security and safety, facilitate more efficient monitoring and control, automate audio announcements, and provide data for business intelligence. Advanced security technology AIoT, which is the next-generation IoT combined with AI, is driving innovation in security technology" “AIoT, which is the next-generation Internet of Things (IoT) combined with artificial intelligence (AI), is driving innovation in security technology,” said Brian Wiser, President of Bosch Security and Safety Systems, North America. “Hands-on experience is vital to the adoption of these advanced technologies, and our new centre offers customers a private setting to explore solutions that can help them responds to possible risks before situations occur and gather business data for informed decision-making that goes beyond security.” Solution demonstrations Visitors to the centre will see how Bosch video cameras feature built-in AI to extend the devices beyond their traditional uses, including for improving health and safety in a facility. One demonstration simulates a blocked emergency exit door to show how Bosch AIoT cameras will trigger an alarm within the video management system, an event at a nearby intrusion system keypad, and a warning message to play in the area using a Bosch public address system. These actions triggered by the camera ensure the situation is resolved faster, improving safety. Tracking occupancy Bosch AIoT video systems installed in the centre also demonstrate how customers can track the occupancy of space for adhering to health and safety regulations, detecting crowds, or ensuring adequate staffing of a facility. Bosch Intelligent Insights software aggregates data, such as counts of people or vehicles, from multiple cameras to give users a complete view of a situation in real-time. This helps users react quickly to events that need to be addressed and make decisions based on the latest information. Video management system Demonstrations include solutions for securing high-risk areas, capturing data for business intelligence For retail stores, bank branches, and similar applications, visitors can see how pressing a cashier station panic button or pulling a bill from a bill trap sensor connected to the intrusion system will display an alarm and video in the Bosch video management system as well as trigger a Telex Radio Dispatch system to announce store or bank personnel’s two-way radios. This alerts security personnel that an issue is ongoing, so they can respond faster to help diffuse high-risk events. Other demonstrations include solutions for securing high-risk areas, capturing data for business intelligence, monitoring critical systems, including refrigerated cases and freezers in retail stores, and more. Technology training The new training and experience centre also includes a training facility, adding a central location for customers to attend technical training through the Bosch Academy. The Bosch team of trainers will provide customers with hands-on product education to enable integrators to install and run complex projects more efficiently and profitably. Open for visitors System integrators, end-users, consultants, and other industry professionals interested in a private demonstration session at the new Bosch Training and Experience Centre in Bentonville, Arkansas, can contact their local Bosch sales representative to schedule a visit.

Comelit Group UK, a manufacturer of access control and door entry solutions, has announced its acquisition of PAC GDX. Under the newly formed and re-branded Comelit-Pac company, the acquisition of PAC GDX by the Italian owned security and fire safety specialist will enable the company to offer total integrated solutions, inclusive of networked access control systems together with door entry, CCTV, home automation, intruder alarm, and fire detection systems. Networked access control Led in the UK by Managing Director, Francesca Boeris, Comelit-PAC will benefit from the best technologies, technical development, and economies of scale to focus on product development, manufacturing, and specification for the residential, education, and commercial sectors. Says Francesca, “This is an exciting time for Comelit together with PAC GDX. Combined, we want to provide our installers and commercial partners with a complete solution for everything related to the low voltage package. From video door entry systems to CCTV to fire detection systems, from anti-intrusion to home automation, and now networked access control. Moreover, everything can be integrated.” Security and fire safety A new modern 12,500 sqft Manchester office, which will be the new home for the PAC GDX division" “PAC GDX is known for its impressive market presence and a very experienced team. Together we are stronger and current partners in the market will benefit from our heavy investment in areas such as research and development, an enhanced service offering, and increased support in delivering innovative new products. The plan for us is to continue its great work and support and further develop existing routes to market as well as discover new opportunities for security and fire safety.” Further investment into a new modern 12,500 sqft Manchester office, which will be the new home for the PAC GDX division, complementing Comelit-Pac’s office, state-of-the-art training facilities, and warehousing in Luton.  Integrated security system Steve Riley, Comelit-PAC’s newly appointed Business Division Director added, “We know how strong Comelit’s current offering is and we’re excited about the synergies of combining forces. Comelit-PAC presents an all-encompassing solution, enabling our team to work with customers’ rights from initial design and specification through to project completion, utilising a complete smart product portfolio. We are looking forward to the opportunities for our customers, new and existing, and the market as a whole with our new proposition.” Justin Hawkesford, Operations Director adds “Anyone who turns to Comelit-PAC can speak to a product specialist and create their own standalone or integrated system in security and fire safety, with confidence in our already established focus on reliability, scalability, future-proof technology, and design.”   

Allied Universal®, global security, and facility services company, recently announced the acquisition of The Millard Group, LLC, a Morton Grove, Illinois-based commercial facility services company. The terms of the deal were not disclosed. Founded in 1915 under the name Chicago Window Cleaning, The Millard Group is a third-generation family-owned business with a long history in commercial facility services. The Millard Group provides clients with an integrated solution through its full range of supervised janitorial, window cleaning, metal maintenance, and specialty services. “I am very excited to add a high-quality company like The Millard Group into the Allied Universal family and to continue to build out our national janitorial capabilities,” said Steve Jones, Global Chairman & CEO at Allied Universal. Providing facility services The Millard Group is one of the largest privately-owned janitorial companies operating in over 30 states with more than 2,150 employees. The company stands as a market leader in the janitorial space offering clients a comprehensive range of fully supervised facility services within the following sectors: managed commercial, corporate campuses, retail, education, healthcare & hospitality, and industrial.  “The acquisition of the Millard Group will help us strategically grow our janitorial services division throughout the United States and expand our services within the retail and commercial sectors,” said Mark Olivas, President of Allied Universal® Janitorial Services. “Together, we will provide outstanding value and unparalleled service to clients on a national level.”  

Essence Group, a technology group developing and supplying wireless security solutions for homes, families, and businesses announced the launch of MyShield, a first-of-its-kind 5G-connected comprehensive intruder prevention system. All-in-one device The MyShield all-in-one device can be used either as a standalone solution connected to 5G CAT-M networks or integrated into any existing security system. It addresses the growing demand for preemptive intruder prevention, boosting the protection of homes and businesses by forcing intruders out of premises before they can harm. Its versatile design makes it ideal for use in a range of residential and commercial settings. The integrated, easy-to-install system includes a passive infrared (PIR) motion detector, a high-definition video camera with recording capabilities for video verification, two-way voice communication, and a proprietary smoke diffuser that fills a room within seconds with a veil of harmless yet disorienting smoke to force intruders out of premises. Cloud-based services platform MyShield provides property owners with the ability to deny intruders the time and opportunity to cause harm" The solution incorporates a cloud-based services platform, including reporting and analytical tools, providing security services providers with the tools to tailor their offerings to meet specific customer requirements. “Unlike standard alarm systems, which afford intruders a window of time to cause damage before a security dispatch arrives, MyShield enables home and business owners to effectively and directly remove them from the premises,” said Dr. Haim Amir, CEO, and Founder of Essence Group. “We are providing property owners with the unique ability to be more proactive and control the situation, by denying intruders the time and opportunity to cause harm. This is intervention at its most effective.” First comprehensive solution While existing solutions tend to be costly, requiring connection to a power source and integration with a local security system, MyShield is battery-powered and includes its own communications channels, enabling simple installation and ease of use. The integrated HD camera and two-way voice capabilities make MyShield the market’s first comprehensive solution enabling end-users to personally detect, verify and force intruders out by activating the smoke shield. Next wave of security innovation “Essence Group has been driving the market shift from security solutions that merely monitor and detect intruders to those that actively intervene to prevent crime from even being committed,” said Ohad Amir, CTO of Essence Group. “With MyShield we are introducing a new concept, designed to provide people with greater peace of mind – intervention as the next wave of security innovation.” Essence Group is the first to introduce this standalone, fully independent intervention solution, utilising the latest 5G infrastructure for IoT applications, having demonstrated its advances in 5G-connected security and personal safety devices at CES 2021. Connectivity to 5G CAT-M networks ensures the highest levels of reliability and accuracy, while also providing peace of mind and a better quality of life to users.

Motorola Solutions announces it has acquired Envysion, Inc., a provider of enterprise video security and business analytics solutions for the quick-service restaurant and retail industries. Envysion's cloud-based solution integrates video systems with sales data to proactively identify potentially fraudulent transactions and highlight sales patterns and in-store activity without the need to monitor hours of video footage. Better management decisions "The combination of video and analytics continues to play a powerful role in supporting enterprise security,” said Greg Brown, Chairman and CEO, Motorola Solutions. Envysion’s platform helps to identify and resolve theft and support priorities “With Envysion, we will bring greater operational efficiency and safety to the vast restaurant and retail industries across the U.S., expanding our presence and reinforcing our strategy as a global leader in end-to-end video security solutions.” Relied upon by restaurants, convenience and specialty stores, Envysion’s platform helps to identify and resolve theft and support priorities such as customer and employee safety, workplace productivity and physical security. Access control solutions Business owners have access to actionable insights to drive better management decisions to reduce loss, mitigate risk and enhance profitability. “We are excited to join Motorola Solutions and look forward to advancing the innovative solutions we deliver to our customers,” said Matt Umscheid, CEO, Envysion. “Together, we will continue investing in and building upon Motorola Solutions’ portfolio of video security and access control solutions and equip enterprise customers with unparalleled security capabilities.” The terms of the transaction were not disclosed.

While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more contactless, socially distanced shopping experience. Physical security technologies Innovative physical security technologies can play a significant role in protecting a site while supporting its operation Many retailers are now exploring such solutions as a way to streamline their services and simplify store operations while reducing overheads. Of course, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience. Comprehensive integrated solution To make the autonomous retail vision a reality, a comprehensive solution is needed that integrates network cameras, IP audio speakers, and access control devices. The cameras can be employed to monitor entrance points and sales areas, including checkout terminals, and can be monitored and operated remotely from a central control room. This offers management full visibility of operations, regardless of the number of stores. Recorded video material can be processed, packaged, and passed to authorities, when necessary, by applicable laws. Optimising operations As autonomous stores do not require staff to be present and run largely independently, managers can be notified automatically via mobile device if an event occurs that requires their attention. This could range from a simple need to restock popular items or clean the premises after a spillage, to a criminal break-in or attack. Again, network video surveillance cameras installed inside and outside of the premises provide high-quality video of any incident as it occurs, enabling immediate action to be taken. Improving customer experience Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers, while IP audio speakers allow ambient music to be played, creating a relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required. Due to the automated nature of such audio broadcasting, consistency of brand can be created across multiple locations where playlists and pre-recorded voice messages are matched in terms of style and tone from store to store. Boosting profits The accessibility of premises 24/7 can ultimately lead to an increase in sales by simply allowing customers to enter the store and make a purchase at any time, rather than being restricted by designated retail hours. This also serves to improve customer loyalty through retail convenience. Utilising data from the access control system, managers can configure lights to turn on/off and ambient music to power down when the last person leaves the shop, to be reactivated the next time someone enters the premises. This approach can also conserve energy, leading to cost savings. Designing a future proof solution The threat of vandalism is greatly limited if everyone entering the shop can be identified, which is something that is already happening in Scandinavia using QR codes linked to an electronic identification system called BankID. This process involves a user being identified by their bank details, and their credentials checked upon entering the store. This not only streamlines the transaction process but vastly improves security because only those who want to legitimately use the services will go through the identification process, helping to deter antisocial or criminal behaviour. Physical security technology should be reliable and of high quality, without compromising the service to customers VMS-based network solution Both inside and outside of the premises, physical security technology should be reliable and of high quality, without compromising the service to customers, or hampering their experience. Door controls, network cameras, and loudspeakers, together with a comprehensive video management system (VMS), enable retailers to control every element of their store and remove any uncertainty around its management or security. Such a system, network-enabled and fully scalable to meet ongoing business requirements, can be offered using open APIs; this allows configuration and customisation while ensuring that the retailer is not limited by the technology or tied into any particular set-up or vendor as their requirements evolve. Additional security benefits As more businesses launch their unmanned stores, the benefits of such technology to streamline and improve every aspect of their operations become ever clearer. A comprehensive solution from a trusted security provider can bring complete peace of mind while offering additional benefits to support the retail business as it seeks a secure future.

Cyber threats hit the headlines every day; however digital hazards are only part of the security landscape. In fact, for many organisations - physical rather than virtual security will remain the burning priority. Will Liu, Managing Director of TP-Link UK, explores the three key elements that companies must consider when implementing modern-day business surveillance systems.  1) Protecting more than premises Video surveillance systems are undoubtedly more important than ever before for a huge number of businesses across the full spectrum of public and private sector, manufacturing and service industries. One simple reason for this is the increased use of technology within those businesses. Offices, workshops, and other facilities house a significant amount of valuable and expensive equipment - from computers, and 3D printers to specialised machinery and equipment. As a result, workplaces are now a key target for thieves, and ensuring the protection of such valuable assets is a top priority. A sad reality is that some of those thieves will be employees themselves. Video surveillance system Of course, video surveillance is often deployed to combat that threat alone, but actually, its importance goes beyond theft protection. With opportunist thieves targeting asset-rich sites more regularly, the people who work at these sites are in greater danger too. Effective and efficient surveillance is imperative not just for physical asset protection, but also for the safety From this perspective, effective and efficient surveillance is imperative not just for physical asset protection, but also for the safety of colleagues as well. Organisations need to protect the people who work, learn or attend the premises. A video surveillance system is, therefore, a great starting point for companies looking to deter criminal activity. However, to be sure you put the right system in place to protect your hardware assets, your people, and the business itself, here are three key considerations that make for a successful deployment. 2) Fail to prepare, and then prepare to fail Planning is the key to success, and surveillance systems are no different. Decide in advance the scope of your desired solution. Each site is different and the reality is that every solution is different too. There is no ‘one-size-fits-all solution and only by investing time on the exact specification can you arrive at the most robust and optimal solution.  For example, organisations need to consider all the deployment variables within the system’s environment. What is the balance between indoor and outdoor settings; how exposed to the elements are the outdoor cameras; what IP rating to the need? A discussion with a security installer will help identify the dangerous areas that need to be covered and the associated best sites for camera locations. Camera coverage After determining location and coverage angles, indoors and outdoors, the next step is to make sure the cameras specified are up to the job for each location. Do they have the right lens for the distance they are required to cover, for example? It is not as simple as specifying one type of camera and deploying it everywhere. Devices that can use multiple power sources, Direct Current, or Power over Ethernet well are far more versatile You have to consider technical aspects such as the required level of visual fidelity and whether you also need two-way audio at certain locations? Another simple consideration is how the devices are powered. Devices that can use multiple power sources, Direct Current or Power over Ethernet as well are far more versatile and reliable. Answers to these questions and a lot more need to be uncovered by an expert, to deliver a best-of-breed solution for the particular site. 3) Flexibility breeds resilience Understanding exactly what you need is the start. Ensuring you can install, operate and manage your video surveillance system is the next step. Solutions that are simple to install and easy to maintain will always be favoured - for example, cameras that have multiple sources of power can be vital for year-round reliability. Alongside the physical aspect of any installation, there is also the software element that needs to be considered. The last thing organisations need is a compatibility headache once all their cameras and monitoring stations are in place. Selecting cameras and equipment with the flexibility to support a variety of different operating systems and software is important not just for the days following the installation, but also to future-proof the solution against change.  Easy does it Once the system is up and running, the real work of video surveillance begins. Therefore, any organisation considering deploying a system should look to pick one that makes the day-to-day operation as easy as possible to manage. And again - that is all about the set-up. Cameras can also provide alerts if they have been tampered with or their settings changed The most modern systems and technology can deliver surveillance systems that offer smarter detection, enhanced activity reporting so you learn more about your operations, and also make off-site, remote management easy to both implement and adjust as conditions change. For example, camera software that immediately notifies controllers when certain parameters are met - like motion detection that monitors a specific area for unauthorised access. Cameras can also provide alerts if they have been tampered with or their settings changed without proper authorisation. Remote management of HD footage What’s more, the days of poor quality or unreliable transfer of video are long gone. The high-quality HD footage can be captured, stored, and transferred across networks without any degradation, with hard drives or cloud-based systems able to keep hundreds of days of high-quality recordings for analysis of historical data. Finally, the best surveillance solutions also allow for secure remote management not just from a central control room, but also from personal devices and mobile apps. All this delivers ‘always-on’ security and peace of mind. The watchword in security Modern video surveillance takes organisational security to the next level. It protects physical assets, ensures workplace and workforce safety, and helps protect the operations, reputation, and profitability of a business.  However, this is not just an ‘off-the-shelf purchase’. It requires proper planning in the form of site surveys, equipment and software specifications, as well as an understanding of operational demands and requirements. Investing time in planning will help businesses realise the best dividends in terms of protection. Ultimately, that means organisations should seek to collaborate with vendors who offer site surveys - they know their equipment best, your needs, and can work with you to create the perfect solution.

Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyse more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analysed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analysing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as licence plate reading, behavioural analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fibre-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.

The trend of video customers moving to the cloud has reached a tipping point. At the same time, artificial intelligence (AI) is being adopted on a massive scale. Combining the two trends adds a higher level of value than either component individually. Merging the power of AI and the cloud is a driving force behind cloud surveillance company Eagle Eye Networks’ acquisition of Uncanny Vision, an AI and video analytics company headquartered in Bangalore, India. Expensive AI resources Cloud systems empower customers to leverage AI without having to install and program complicated and expensive hardware, in effect stripping away the barriers to entry that customers face when seeking to embrace AI. The cloud also enables customers to share expensive AI resources. One of the key components is ease of deployment – click, click and turn on the AI for any camera" Simplicity of implementation is crucial to the combined value proposition of Eagle Eye Networks and Uncanny Vision. “One of the key components is ease of deployment – click, click and turn on the AI for any camera (in a cloud system),” says Dean Drako, Eagle Eye Networks CEO. There is also a benefit of having AI systems networked, enabling 25 banks to perform facial recognition of customers from a single cloud-based system, he adds. A transition is also under way in the perception of AI. Video surveillance applications While previously it was seen as an add-on to surveillance systems, now it is seen as a very desirable feature on any system. “Centralised management of the cloud benefits the AI database,” says Drako. “In a project built around licence plate recognition (LPR), for example, all the data goes up to the cloud into a single database, and the customer can get a mobile view of everything going on across the world. You can’t do that without the cloud. And AI for LPR is more accurate.” Uncanny Vision’s targeted focus on AI for video surveillance applications was one factor that attracted Eagle Eye Networks to make the acquisition, says Drako. In contrast, some other companies have embraced broader applications of video AI. Uncanny Vision also has more customers using their system in real-world applications than competitors. Finally, the acquisition will help to expand Eagle Eye Networks’ presence in the LPR market, where Uncanny Vision is especially strong. Improving business operations The 60 employees at Uncanny Vision are mostly engineers and programmers Uncanny Vision’s deep learning algorithms enable recognition, identification, and prediction, improving business operations, customer service, and site safety. Applications include smart parking, retail, smart cities, ATM monitoring, worker safety and perimeter security. The 60 employees at Uncanny Vision are mostly engineers and programmers. “These guys understand how to translate AI algorithms to run very efficiently on various types of hardware,” says Drako. “They optimise how they get the code to run so we can implement in the cloud cost-effectively. They do it at a modest cost to make it more accessible. They understand how to deploy software for high performance on low-cost hardware.” For Uncanny Vision, the new ownership provides more reach. “We have a huge channel and a huge brand,” says Drako. “They are strong technical guys who need a sales and solution channel.” Video analytics solutions Even in light of the acquisition, Eagle Eye Networks will continue to provide a selection of third-party AI and video analytics solutions to customers. Use of AI and video analytics is specific to the application and business needs of each customer. Use of AI and video analytics is specific to the application and business needs of each customer In addition to AI functionality, systems need a ‘business logic’ component that drives how that capability is integrated into a system. System needs vary widely by vertical market, and many third-party vendors are focused on a specific vertical and how AI can benefit that market. Recurring monthly revenue “Third parties can provide analytics and the business logic, which is different for a factory, an office building or for a drive-thru restaurant,” says Drako. “The market is looking for many solutions, and one company couldn’t own a majority of them.” To ensure flexibility, Eagle Eye Networks will accommodate third party solutions, deploy their own analytics, or leverage analytics embedded in cameras. For Eagle Eye Networks’ dealer and integrator customers, the expansion into AI presents a new opportunity for recurring monthly revenue (RMR) and provides greater value to customers. Drako says the impact of the acquisition will be global as AI applications grow in popularity worldwide.

A new generation of video cameras is poised to boost capabilities dramatically at the edge of the IP network, including more powerful artificial intelligence (AI) and higher resolutions, and paving the way for new applications that would have previously been too expensive or complex. Technologies at the heart of the coming new generation of video cameras are Ambarella’s newest systems on chips (SoCs). Ambarella’s CV5S and CV52S product families are bringing a new level of on-camera AI performance and integration to multi-imager and single-imager IP cameras. Both of these SoCs are manufactured in the ‘5 nm’ manufacturing process, bringing performance improvements and power savings, compared to the previous generation of SoCs manufactured at ‘10nm’. CV5S and CV52S AI-powered SoCs The CV5S, designed for multi-imager cameras, is able to process, encode and perform advanced AI on up to four imagers at 4Kp30 resolution, simultaneously and at less than 5 watts. This enables multi-headed camera designs with up to four 4K imagers looking at different portions of a scene, as well as very high-resolution, single-imager cameras of up to 32 MP resolution and beyond. The CV52S, designed for single-imager cameras with very powerful onboard AI, is the next-generation of the company’s successful CV22S mainstream 4K camera AI chip. This new SoC family quadruples the AI processing performance, while keeping the same low power consumption of less than 3 watts for 4Kp60 encoding with advanced AI processing. Faster and ubiquitous AI capabilities Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions" “Security system designers desire higher resolutions, increasing channel counts, and ever faster and more ubiquitous AI capabilities,” explains John Lorenz, Senior Technology and Market Analyst, Computing, at Yole Développement (Yole), a French market research firm. John Lorenz adds, “Ambarella’s newest AI vision SoCs for security, the CV5S and CV52S, are competitive solutions for meeting the growing demands of the security IC (integrated circuit) sector, which our latest report forecasts to exceed US$ 4 billion by 2025, with two-thirds of that being chips with AI capabilities.” Edge AI vision processors Ambarella’s new CV5S and CV52S edge AI vision processors enable new classes of cameras that would not have been possible in the past, with a single SoC architecture. For example, implementing a 4x 4K multi-imager with AI would have traditionally required at least two SoCs (at least one for encoding and one for AI), and the overall power consumption would have made those designs bulky and prohibitively expensive. By reducing the number of required SoCs, the CV5S enables advanced camera designs such as AI-enabled 4x 4K imagers at price points much lower than would have previously been possible. “What we are usually trying to do with our SoCs is to keep the price points similar to the previous generations, given that camera retail prices tend to be fairly fixed,” said Jerome Gigot, Ambarella's Senior Director of Marketing. 4K multi-imager cameras “However, higher-end 4K multi-imager cameras tend to retail for thousands of dollars, and so even though there will be a small premium on the SoC for the 2X improvement in performance, this will not make a significant impact to the final MSRP of the camera,” adds Jerome Gigot. In addition, the overall system cost might go down, Gigot notes, compared to what could be built today because there is no longer a need for external chips to perform AI, or extra components for power dissipation. The new chips will be available in the second half of 2021, and it typically takes about 12 to 18 months for Ambarella’s customers (camera manufacturers) to produce final cameras. Therefore, the first cameras, based on these new SoCs, should hit the market sometime in the second half of 2022. Reference boards for camera manufacturers The software on these new SoCs is an evolution of our unified Linux SDK" As with Ambarella’s previous generations of edge AI vision SoCs for security, the company will make available reference boards to camera manufacturers soon, allowing them to develop their cameras based on the new CV5S and CV52S SoC families. “The software on these new SoCs is an evolution of our unified Linux SDK that is already available on our previous generations SoCs, which makes the transition easy for our customers,” said Jerome Gigot. Better crime detection Detecting criminals in a crowd, using face recognition and/or licence plate recognition, has been a daunting challenge for security, and one the new chips will help to address. “Actually, these applications are one of the main reasons why Ambarella is introducing these two new SoC families,” said Jerome Gigot. Typically, resolutions of 4K and higher have been a smaller portion of the security market, given that they came at a premium price tag for the high-end optics, image sensor and SoC. Also, the cost and extra bandwidth of storing and streaming 4K video were not always worth it for the benefit of just viewing video at higher resolution. 4K AI processing on-camera The advent of on-camera AI at 4K changes the paradigm. By enabling 4K AI processing on-camera, smaller objects at longer distances can now be detected and analysed without having to go to a server, and with much higher detail and accuracy compared to what can be done on a 2 MP or 5 MP cameras. This means that fewer false alarms will be generated, and each camera will now be able to cover a longer distance and wider area, offering more meaningful insights without necessarily having to stream and store that 4K video to a back-end server. “This is valuable, for example, for traffic cameras mounted on top of high poles, which need to be able to see very far out and identify cars and licence plates that are hundreds of meters away,” said Jerome Gigot. The advent of on-camera AI at 4K changes the paradigm Enhanced video analytics and wider coverage “Ambarella’s new CV5S and CV52S SoCs truly allow the industry to take advantage of higher resolution on-camera for better analytics and wider coverage, but without all the costs typically incurred by having to stream high-quality 4K video out 24/7 to a remote server for offline analytics,” said Jerome Gigot. He adds, “So, next-generation cameras will now be able to identify more criminals, faces and licence plates, at longer distances, for an overall lower cost and with faster response times by doing it all locally on-camera.” Deployment in retail applications Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once Retail applications are another big selling point. Retail environments can be some of the toughest, as the cameras may be looking at hundreds of people at once (e.g., in a mall), to provide not only security features, but also other business analytics, such as foot traffic and occupancy maps that can be used later to improve product placement. The higher resolution and higher AI performance, enabled by the new Ambarella SoCs, provide a leap forward in addressing those scenarios. In a store setup, a ceiling-mounted camera with four 4K imagers can simultaneously look at the cashier line on one side of the store, sending alerts when a line is getting too long and a new cashier needs to be deployed, while at the same time looking at the entrance on the other side of the store, to count the people coming in and out. This leaves two additional 4K imagers for monitoring specific product aisles and generating real-time business analytics. Use in cashier-less stores Another retail application is a cashier-less store. Here, a CV5S or CV52S-based camera mounted on the ceiling will have enough resolution and AI performance to track goods, while the customer grabs them and puts them in their cart, as well as to automatically track which customer is purchasing which item. In a warehouse scenario, items and boxes moving across the floor could also be followed locally, on a single ceiling-mounted camera that covers a wide area of the warehouse. Additionally, these items and boxes could be tracked across the different imagers in a multi-headed camera setup, without the video having to be sent to a server to perform the tracking. Updating on-camera AI networks Another feature of Ambarella’s SoCs is that their on-camera AI networks can be updated on-the-fly, without having to stop the video recording and without losing any video frames. So, for example in the case of a search for a missing vehicle, the characteristics of that missing vehicle (make, model, colour, licence plate) can be sent to a cluster of cameras in the general area, where the vehicle is thought to be missing, and all those cameras can be automatically updated to run a live search on that specific vehicle. If any of the cameras gets a match, a remote operator can be notified and receive a picture, or even a live video feed of the scene. Efficient traffic management With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself Relating to traffic congestion, most big cities have thousands of intersections that they need to monitor and manage. Trying to do this from one central location is costly and difficult, as there is so much video data to process and analyse, in order to make those traffic decisions (to control the traffic lights, reverse lanes, etc.). With the CV52S edge AI vision SoC, those decisions can be made locally at each intersection by the camera itself. The camera would then take actions autonomously (for example, adjust traffic-light timing) and only report a status update to the main traffic control centre. So now, instead of having one central location trying to manage 1,000 intersections, a city can have 1,000 smart AI cameras, each managing its own location and providing updates and metadata to a central server. Superior privacy Privacy is always a concern with video. In this case, doing AI on-camera is inherently more private than streaming the video to a server for analysis. Less data transmission means fewer points of entry for a hacker trying to access the video. On Ambarella’s CV5S and CV52S SoCs, the video can be analysed locally and then discarded, with just a signature or metadata of the face being used to find a match. No actual video needs to be stored or transmitted, which ensures total privacy. In addition, the chips contain a very secure hardware cyber security block, including OTP memory, Arm TrustZones, DRAM scrambling and I/O virtualisation. This makes it very difficult for a hacker to replace the firmware on the camera, providing another level of security and privacy at the system level. Privacy Masking Another privacy feature is the concept of privacy masking. This feature enables portions of the video (say a door or a window) to be blocked out, before being encoded in the video stream. The blocked portions of the scene are not present in the recorded video, thus providing a privacy option for cameras that are facing private areas. “With on-camera AI, each device becomes its own smart endpoint, and can be reconfigured at will to serve the specific physical security needs of its installation,” said Jerome Gigot, adding “The possibilities are endless, and our mission as an SoC maker is really to provide a powerful and easy-to-use platform, complete with computer-vision tools, that enable our customers and their partners to easily deploy their own AI software on-camera.” Physical security in parking lots With a CV5S or CV52S AI-enabled camera, the camera will be able to cover a much wider portion of the parking lot One example is physical security in a parking lot. A camera today might be used to just record part of the parking lot, so that an operator can go back and look at the video if a car were broken into or some other incident occurred. With a CV5S or CV52S AI-enabled camera, first of all, the camera will be able to cover a much wider portion of the parking lot. Additionally, it will be able to detect the licence plates of all the cars going in and out, to automatically bill the owners. If there is a special event, the camera can be reprogrammed to identify VIP vehicles and automatically redirect them to the VIP portion of the lot, while reporting to the entrance station or sign how many parking spots are available. It can even tell the cars approaching the lot where to go. Advantages of using edge AI vision SoCs Jerome Gigot said, “The possibilities are endless and they span across many verticals. The market is primed to embrace these new capabilities. Recent advances in edge AI vision SoCs have brought about a period of change in the physical security space. Companies that would have, historically, only provided security cameras, are now getting into adjacent verticals such as smart retail, smart cities and smart buildings.” He adds, “These changes are providing a great opportunity for all the camera makers and software providers to really differentiate themselves by providing full systems that offer a new level of insights and efficiencies to, not only the physical security manager, but now also the store owner and the building manager.” He adds, “All of these new applications are extremely healthy for the industry, as they are growing the available market for cameras, while also increasing their value and the economies of scale they can provide. Ambarella is looking forward to seeing all the innovative products that our customers will build with this new generation of SoCs.”

The Middle East security market provides a healthy opportunity for manufacturers who can capitalise on the region’s key verticals. Intersec’s 20th edition show focused more on solutions than on products, including solutions for the growing retail sector and an infrastructure market requiring ruggedised equipment to stand up to harsh environments. Intersec hosted security, safety and fire protection exhibitors from over fifty countries at Dubai’s spacious International Convention and Exhibition Centre on 21st - 23rd January. For the security market, the show was an opportunity to demonstrate how the industry’s latest technologies can benefit end-users in the UAE and globally. While the show hosted many impressively-sized stands from key security players, these tended to reflect the ongoing shift from a product-centric market to a focus on customer problems and solutions. Rather than filling the floorspace with an abundance of products, many brands chose to showcase how their flagship solutions could function in real-world applications. Retail surveillance delivers ROI Numerous companies opted to highlight their retail solutions – a key vertical for Dubai, which is known for its elaborate city shopping hubs. The Axis Communications stand allowed visitors to experience its network video offerings for the retail sector, including integrations with Electronic Article Surveillance (EAS) and Point of Sale (POS) technologies. Solutions on show reflected how security systems are increasingly expected to provide a tangible return on investment: With options for queue management and people counting, Axis video technology can be used to provide business intelligence and improve the customer experience, as well as enhancing safety. IP video manufacturer Vivotek also showcased its latest retail offering, including fisheye cameras with built-in crowd detection and heatmap technology, which can help retail managers analyse customer traffic patterns and highly frequented areas. The panoramic nature of Vivotek’s IP cameras makes them ideal for collecting comprehensive data from retail stores.    MOBOTIX CEO Thomas Lausten demonstrates how the company’s dual modular camera delivers high-quality images in extreme weather conditions IP video in extreme conditions The MOBOTIX stand was also less product-driven than at past shows. Instead, the focus was on how the manufacturer combines intelligent IoT technology and robust materials to address real end-user needs. CEO Thomas Lausten, who joined the company in June 2017, was on-hand to demonstrate how the company’s dual modular camera continues to deliver high-quality images in extreme weather conditions including ice, rain and sand. Rugged solutions were a big theme across the show floor. This is unsurprising given Intersec’s location in Dubai – the Middle East provides ample opportunity for the security market to capitalise on large outdoor projects, including the oil and gas industry. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments. The stand hosted an immersive ‘Experience Centre’, where the company’s flagship PTZ cameras moved in sync to a rolling video, demonstrating their use in vertical markets including oil and gas, marine surveillance, and critical infrastructure. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments MENA security market requirements Storage provider Promise Technology showcased its latest portfolio of surveillance solutions, including a cloud-based infrastructure optimised for growing IP video requirements. The manufacturer also introduced its new Vess A700 network video recorder series. This latest NVR offering specifically targets medium- to large-scale applications such as banking and industry. Such a solution is ideal for the growing Dubai market, where strict legislation requires a video retention time of 180 days. Intersec is set to return to Dubai from 20th - 22nd January 2019. Organisers expect over 1,300 exhibitors from across to globe to come together for a bigger, wider ranging and more innovative show.

Genetec Inc. (‘Genetec’), a technology provider of unified security, public safety, operations, and business intelligence solutions announces Westfield UK has standardised on Genetec Security Center across its Stratford City and London sites. Together, the two locations attract over 73 million visitors per year and generate £2.1bn in retail sales. “It was immediately apparent that Genetec would be an important strategic partner for us today and tomorrow,” explains Adrian Howles, Security Manager, Westfield UK. “The platform is comprehensive, intuitive and as part of our five-year strategy, the open architecture gives us so many options.” Unified security platform The unified security platform is already driving cost efficiencies and economies of scale across the centres’ operations, with further plans to extend its use over the next five years. With a shared platform in place, Westfield UK is now able to manage security functions from centralised control rooms, bringing economies of scale and added resilience to its operations. The common interface has also brought greater uniformity to how day-to-day security issues are responded to across the two sites. The ability for Genetec Security Center to support a phased migration of security operations to the cloud also appealed to Mr. Howles. To maximise return on past investments Westfield UK is currently running most of its security infrastructure within its on-site data centres. However, it is already preparing for greater cloud adoption when existing hardware reaches end-of-life. Significant cost efficiencies Another is the adoption of Genetec Mission Control and Genetec Clearance to streamline processes “Knowing the system is cloud-ready and can support centralised monitoring if and when we need it to is very attractive. We can realise significant cost efficiencies and further improve our high levels of security and resilience,” adds Howles. Looking ahead, Westfield continues to push the capabilities of its Genetec systems, looking beyond security to find other ways it can add value to the business as a whole. One example is the integration of the Security Centre with Westfield’s Delivery Management System which has automated the granting of access for pre-approved vehicles in and out of the yard. Another is the adoption of Genetec Mission Control and Genetec Clearance to streamline processes, support operators and simplify the GDPR compliant sharing of video footage internally and with third parties. Front-line security “Front-line security is an all-encompassing role, so we rely on technology to support our people in responding predictably and effectively to whatever gets thrown at them,” concludes Howles. “Westfield UK has consistently demonstrated its ability to thrive within a retail and leisure market that is both dynamic and challenging. We’re proud to support them for the long-term with technology that drives smarter ways of working and even greater efficiency,” says Francesco Serra, Genetec Vice President Sales, Europe.

Salient Systems, a pioneer in open architecture video management systems, has announced that its CompleteView VMS, an open platform video management system has been selected by Maine-based Brigid Farm for a multi-state video upgrade project for the company’s cannabis facilities. With headquarters in Saco, Maine, Brigid Farm is a vertically integrated cannabis firm that has been providing cannabis products for more than a decade. The company has recently expanded its operations to include multiple grow fields, an edible manufacturing facility, and two retail stores – a total of eight locations in Maine and one in Massachusetts. Remote and centralised monitoring As each location poses its security challenges, Brigid Farm chose the robust, open platform CompleteView VMS to enable remote access to and centralised management of video from all the company’s locations, including its retail operations, The Farm Stand, and The House of Hash. We were looking for a robust VMS that could help us easily monitor all of our operations from anywhere" “Given the heightened security concerns in the cannabis industry, and the unique security needs for our different locations, we were looking for a robust VMS that could help us easily monitor all of our operations from anywhere,” said Brett Messer, owner, and general manager of Brigid Farm. “It was vital for us to have an open system that can accommodate our future technology needs and expand as our company grows.” Integration software and LPR Brigid Farm also selected CompleteView for its ability to integrate with several other key operational technologies, including license plate recognition (LPR) to monitor daily incoming and outgoing deliveries, point of sale software for retail transactions, and the cannabis industry seed-to-sale tracking software, which cannabis businesses use for regulatory compliance. “Our CompleteView VMS is widely used in the cannabis market as it is uniquely positioned to solve pain points for cannabis operators,” said Sanjay Challa, chief product officer, Salient Systems. “We’re excited to work with Brigid Farm to fulfill their integrated video management needs and provide them with operational visibility across their enterprise.”

Australian systems integrators can now deliver a new generation of seamless, end-to-end security solutions powered by Quanika’s Enterprise and VisitorPoint software, following a distribution agreement between the two companies. Quanika Enterprise enables out-of-the-box integration with world-pioneering tech from Axis Communications including its full range of network cameras, door controllers, and audio devices as well as a choice of video management software. Users can connect, off-the-shelf a range of popular third-party systems from intruder and fire detection and site-specific applications and widely used databases, such as Microsoft Active Directory. Unified security management Quanika’s modular approach is more affordable and flexible than traditional enterprise-level integrated solutions and its access control and visitor management software works seamlessly with Axis Communications’ hardware, and a wide choice of video management software (VMS) including AXIS Camera Station, Milestone, and IPConfigure, to give users a unified security management platform. Quanika’s VisitorPoint visitor management software is also being used by organisations to combine increased security with improved access convenience for visitors, staff, contractors, and deliveries. Through access digitisation it is automating workflows, eliminating siloed systems, and helping organisations adapt to more flexible and hybrid working patterns. Integrated solutions Quanika’s integration model combines off-the-shelf affordability with bespoke tailoring is being deployed globally" The distribution agreement covering Australian markets positions SensaTek to deliver complete integrated solutions to meet the security, safety, and operational demands of businesses of any size including single facilities, campuses, and multi-site applications in the healthcare and logistics sectors. “Quanika’s integration model, which combines off-the-shelf affordability with bespoke tailoring whenever required, is being deployed in settings globally including hospitals, global logistics operations, retail, manufacturing, and leisure,” says James Robinson, Senior Business Development Manager, SensaTek. “It’s helping organisations improve security and drive up efficiency by moving away from stand-alone, siloed systems. We are looking forward to delivering the same benefits to Australian customers too.” Security and safety Quanika Enterprise offers an intuitive security and safety management platform that integrates advanced access control functionality with video and wider building management and popular databases, including Microsoft Active Directory, that gives organisations single and multi-site management and control and the flexibility to orchestrate change and adapt to the latest security, safety, and operational requirements. “As well as the advantages of affordable integration with off-the-shelf software, Quanika offers the ability to quickly add new integrations to meet site-specific challenges,” says Phil Campbell Sale Director, Quanika. “In line with our expansion in other markets we are delighted now to be working with SensaTek to deliver a new generation of affordable integrated solutions across Australia.”

Badger Technologies, a product division of Jabil and leader in retail automation, is collaborating with TrackTik Software, a cloud-based security workforce management, to automate manual security checks at the National Veterans Memorial and Museum (NVMM) in Columbus, Ohio. A pilot program is underway using Badger™ PatrolBot™ autonomous robot and TrackTik software to augment the museum’s 24/7 security team, safeguard world-class exhibits, and offer an extra measure of protection to museum visitors and staff.  Robotics based security operations As the nation’s first and only memorial dedicated solely to telling the stories of veterans, NVMM is honouring the courageous women who have served their country by naming the robot “Deborah” after Deborah Sampson. A Massachusetts native who disguised herself as a man to serve in the Continental Army during the American Revolutionary War, Deborah is one of several women with a documented record of military combat experience in that war.  The museum pilots this autonomous security robot while honouring one of the nation’s first female heroes" “The museum is pleased to pilot this autonomous security robot while honouring one of the nation’s first female heroes of the American Revolution,” said Col. William J. Butler, U.S. Army (retired) and chief of staff at the National Veterans Memorial and Museum. “Our ability to extend security guard operations using robotics also builds on a military tradition of leveraging leading-edge technologies to continuously improve operations.”   Badger PatrolBot autonomous robot The Badger PatrolBot autonomous robot also will participate in NVMM’s Veterans Day 2021 celebration on November 11th, which features distinguished veterans and guests, including Gen. Les L. Lyles, former vice chief of staff of the U.S. Air Force; and Lt. Gen. Michael Ferriter, U.S. Army (retired) and president and CEO of the National Veterans Memorial Museum. Admission to the museum is free on Veterans Day. Badger Technologies and NVMM also will be hosting a robotics educational session for students and guests as part of the Veterans Day celebration.  Supporting veterans “It is a privilege to support the National Veterans Memorial and Museum in showcasing how world-class robotics can improve security operations,” said William “BJ” Santiago, CEO of Badger Technologies. “Security operations for the museum can direct the robot’s duties for 12 hours on a single charge to cost-effectively augment labor while extending the reach and efficiency of their security patrols.”  Badger PatrolBot robot initially will navigate automatically around exhibits and people to verify that exhibits are secured Video cameras Equipped with streaming video cameras, the Badger PatrolBot robot initially will navigate automatically around exhibits and people to verify that windows, doors, and exhibits are secured and properly sealed. During the second phase of the pilot, the robot also will verify that floors are free of debris and potential hazards. As part of a total security solution, Badger PatrolBot will take advantage of TrackTik’s Application Programming Interface (API) to streamline security guard tour scheduling, real-time checkpoint logging, incident reporting, GPS tracking, messaging, and alerts. Transforming security operations “We are deeply honoured to be part of the National Veterans Memorial Museum celebration in support of the United States veteran community," said Simon Ferragne, CEO and founder of Montreal-based TrackTik Software. "Our strategic partnership with Badger Technologies has allowed us to deliver an enhanced security workforce management solution using robotics to transform security guard operations and deliver more value to our clients. Together we are driving innovation and growth that will benefit all of our clients and the communities in which they serve."

Here East is an innovation and technology campus located at the heart of Queen Elizabeth Olympic Park in London, UK. Once the Press and Broadcast Centre for the 2012 Olympic Games, it is home to a thriving community of over 4,500 creative, academics, and innovators. Designed as a mini-city, the campus is a mixed-use development that houses offices, retail units, university facilities, cultural exhibitions, and public spaces. Notable tenants include BT Sport, the V&A Museum, Sports Interactive, and the studios of noted choreographer Wayne McGregor. In total, the site offers 1.2 million square feet of flexible space and caters to a wide range of visitors. Modernising data The previous video management system was still functioning. Yet, Here East’s Head of Security, Leighton Jones, was familiar with the Genetec unified platform and was confident it could deliver more. The advanced capabilities of the Genetec system would enable his team to gain a deeper understanding of the environment, resolve incidents in real-time and ensure a positive user experience. “Here East is a truly iconic location with a diverse list of high calibre visitors and tenants,” explains Jones. “I wanted to be able to say we use the best technology available and in my experience that is Genetec.” Here East has begun a multi-year phased adoption of Genetec solutions, starting with the deployment of Genetec Clearance to modernise data handling and the secure sharing of digital evidence. GDPR compliance Implementation of the EU GDPR has led Here East to revisit its processes for the sharing of video surveillance footage Like many organisations, the implementation of the EU General Data Protection Regulation (GDPR) has led Here East to revisit its processes for the sharing of video surveillance footage. Each time Here East received a validated evidence request, operators burned footage onto physical storage media such as a CD or a USB stick. The process was time-consuming and also created chain-of-custody issues. Here East had no control over how that footage was stored and shared by others. “It wasn’t a situation I was comfortable with,” explains Jones. “We find ourselves needing to share footage internally and externally. We need to retain controls on our data.” Clearance simplifies evidence sharing All digital evidence is now collected, shared, and distributed through Genetec Clearance. The team at Here East can put appropriate safeguards in place to minimise the risk of footage being inappropriately shared or lost. For example, it can specify viewing rights for specific users, set time limits, and revoke access to previously shared footage. The automatic redaction features available within Genetec Clearance have also streamlined the processing of requests for video evidence. Under the terms of the EU GDPR, any citizen can submit a subject access request, with Article 15 of the legislation presenting specific challenges concerning video surveillance. Article 15 states “the right to obtain a copy… shall not adversely affect the rights and freedoms of others. Video surveillance operators must redact the identities of multiple other third parties in relevant frames of video before footage can be shared. On a busy night, the canalside restaurants and bars on the Here East site can contain 1,000 people in a single camera’s field of view. Before the user had to spend significant time manually redacting the identifies of innocent parties in the footage. With Genetec Clearance, that task is instant and automated. Improved incident reporting capabilities Genetec Clearance has bolstered Here East’s incident analysis capabilities, simplifying the process of reporting back Genetec Clearance has bolstered Here East’s incident analysis capabilities, simplifying the process of reporting back to the senior management. Each month the Here East team runs an automated report breaking down incidents by time, date, and location. It then uses this data to make recommendations surrounding security operations and the deployment of resources. Where it’s applicable they run educational workshops for tenants. For example, phone snatching and bike theft are two of the most common crimes in their London borough. By closely monitoring the data, Here East can take proactive steps to detect, deter, and discourage perpetrators from operating on the Here East site. “It’s all well and good having the data but the most important thing is being able to visualise it, spot the meaningful patterns, and take the right preventative actions,” explains Jones. “Genetec Clearance makes this seamless”. The foundations for future growth Here East is still in the early phases of a long-term rollout with Genetec but is already benefitting from a unified approach to security, digital evidence-sharing, and operations. Further deployments will see the innovative site continue to work closely with Genetec to maximise value, push the boundaries of the technology and exceed the expectations of its tenants. “We’re continuing the legacy of the 2012 Olympics and have ambitious plans for the day-to-day management of this iconic site,” concludes Jones. “Our tenants expect a gold medal standard service and we have no intentions to disappoint”.

The UK Government is consulting on plans to introduce a new law requiring operators of public spaces to consider the risk of a terrorist attack and take proportionate and reasonable measures to prepare for and protect the public from such an attack. Under the proposals outlined in the consultation document, those responsible for a publicly accessible location will have a ‘protect duty.’ The protect duty would apply to certain publicly accessible locations, widely defined as ‘any place to which the public or any section of the public has access, on payment or otherwise, as of right or by virtue of express or implied permission.’ Publicly accessible locations Publicly accessible locations include a wide variety of everyday locations such as: Sports stadiums, festivals and music venues, hotels, public houses, clubs, bars, casinos, high streets, retail stores, shopping centres, markets, schools, universities, medical centres, hospitals, places of worship, government offices, job centres, transport hubs, parks, beaches, public squares, other open spaces. This list is by no means exhaustive, but it does demonstrate the diverse nature of publicly accessible locations. To manage these challenges, some organisations are relying on guarding and manual solutions or processes Organisations responsible for publicly accessible locations have many challenges they need to overcome while at the same time ensuring that safety and security is visible, yet non-intrusive. To manage these challenges, some organisations are relying on guarding and manual solutions or processes, whereas other organisations have invested heavily in diverse security technologies: CCTV, access control, intruder alarms, fire detection, intercoms and more. Managing public safety Effectively managing public safety and security is difficult and can be costly. Potential liabilities are something to seriously consider, based on forthcoming regulation and prevailing public expectations. When a critical event unfolds public reactions can be difficult to safely manage, however this is now a must do. Public space operators need to get the right information to the right people at the right time to protect all people, including every single member of the public. Their work with public and private sector clients around the world has enabled them to understand ‘protecting the public’ challenges and offer solutions that meet the specific requirements. Public space operators and organisations must keep track of all emerging threats and assess the potential impacts of when, not if, they will experience a critical event. Unpredictable threat environment Security executives have the challenge of protecting people, facilities and assets With an increasingly complex and unpredictable threat environment, it has never been more imperative to act faster. With more complete intelligence, organisations can increase their speed and decisiveness to assess risks and prevent those risks from harming people or disrupting operations. Leisure and entertainment is a prominent UK industry, that is also one of the most vulnerable to safety and security threats. Security executives have the challenge of protecting people, facilities and assets, while also maintaining friendly and welcoming services to visitors. Public venues and retailers must provide non-intrusive client safety and security. For the would-be criminal, safety and security provision should be a visible deterrent. Balancing these needs is where Everbridge can help organisations. Everbridge provides the critical event management platform to help organisations manage the full lifecycle of a crisis. Facilitating device activation Their platform correlates events from disparate safety and security systems into a common operating picture to focus people’s attention on what really matters. The platform provides users with actionable alerts, next step actions, and automated reporting to better manage risks, ensure compliance with operating procedures and support the business continuity. Automated workflows ensure rapid, consistent responses, reducing the risk of human error Automated workflows ensure rapid, consistent responses, reducing the risk of human error. It also facilitates device activation to ensure they are always in operational control and protecting the people. Dynamic reports and dashboards provide real-time actionable insights for the operations teams and senior executives. Benefits include: Real-time situational awareness. Reduces risk. Accelerates response times. Avoids technology lock-ins. Prevents information overload. Keeps stakeholders informed. With Everbridge, the organisation can deliver the public protect duty. Now and in the future.

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?

What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?

The role of video surveillance is expanding, driven by all the new ways that video – and data culled from video – can impact a business. As a growing population of video cameras expands into new fields of view, we asked this week’s Expert Panel Roundtable: What is the most unusual application of surveillance cameras you have seen recently?