Measuring just 99mm in diameter, the new super-compact 2 and 5-megapixel Wisenet Q mini domes manufactured by Hanwha Techwin are packed with features designed to ensure that end-users obtain maximum benefit from their video surveillance solutions. 40% smaller than previous models, the new H.265 mini domes deliver real-life practical benefits to a wide range of end-users and in particular, retailers who require aesthetically attractive cameras to be installed on walls and ceilings, in what could...
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to...
The new DC-C4212RX 2MP micro dome camera is the latest addition to the DirectIP line up from IDIS, which is South Korea’s in-country manufacturer of surveillance technology. The compact design of the DC-C4212RX makes it the best choice for understated, less noticeable installation. The neat aesthetics are ideal for applications where there is a need for unobtrusive surveillance but where comprehensive, high-performance video capture is paramount. Measuring only 86 mm x 58 mm and weighing...
With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. Fo...
Panasonic has expanded the i-Pro Extreme series with six new compact models which feature Infra-Red (IR) illumination, to provide accurate colour footage both day and night. This makes the range suited to high end surveillance applications, where the reliability of evidence is paramount should incidents occur. The inbuilt colour night vision functionality improves the user’s ability to distinguish between shades of clothing and cars in extreme low light environments (minimum luminance req...
IDIS will celebrate five years at ISC West International Security Exhibition in Las Vegas, April 10-12th, with a comprehensive showcase of the South Korean manufacturer’s IDIS Total Surveillance Solution in booth #18059. Highlights of the company’s fifth anniversary with ISC West include areas of special emphasis on cybersecurity, deep learning analytics and facial recognition, and solutions for the retail and banking sectors; and a review of IDIS’s latest technology releases....
Dahua Technology, global video-centric smart IoT solution and service provider, released its 2018 annual report, which demonstrates stable growth in the past year as well as prospects for the future. During the reporting period, Dahua Technology has achieved RMB 23.666 billion in operating income, representing an increase of 25.58% on a year-on-year basis; net profit attributable to the shareholders of listed companies was RMB 2.529 billion, indicating a year-on-year growth of 6.34%. Dahua Technology’s continuous growth results from the following core competencies: High R&D investment in core technologies Innovation is an important source of power and core competitive advantage for the development of Dahua Technology Innovation is an important source of power and core competitive advantage for the development of Dahua Technology. In 2018, the company's R&D investment accounts for 9.65% of the annual sales revenue, which are focused on artificial intelligence, cloud computing, big data, chips and other future-oriented core technologies to enhance R&D capabilities and accelerate the technology commercialisation. In the past year, Dahua AI algorithms ranked first in as many as 13 lists of KITTI VISION competitions and Dahua facial recognition algorithm ranked first among domestic manufacturers in 2018 NIST facial recognition competition for natural scenarios. The company makes use of the industry-leading innovative capabilities to pursue and grasp new development opportunities, opening up new growth space. Deep insight into customer demands Focusing on customer demands, Dahua Technology has constantly expanded and upgraded its business models, so as to independently offer comprehensive solutions and operational services in entire industrial chain of video surveillance. In 2018, Dahua Technology further streamlined the standardised solutions and provided tailored solutions for safe city, smart traffic, smart retail and other key industries. It also launched a series of smart front-end products and servers to satisfy the smart application scenarios and solidify the implementation of Dahua Heart of City (HOC) strategy - a smart city development engine supported by Full Sensing, Full Intelligence, Full Computing, and Full Ecosystem (4 Full) capabilities. Establishing a globalised marketing network 2018 overseas revenue reached RMB 8.578 billion (accounting for 36.25% of total revenue and an increase of 26.01% year-on-year). Dahua Technology has established a global marketing and service network with 54 overseas subsidiaries and representative offices. The products and solutions are applied in over 180 countries and regions worldwide. Meanwhile, the European Supply Center was set up to provide fast and high-quality end-to-end services for customers. Through cultivating an international marketing and management team and building localised marketing and services centers as well as opening Dahua brand image stores and Dahua element stores, the company will further enhance the brand coverage of Dahua Technology abroad and seize the opportunities in international markets. "Customer-oriented and dedicated to success" corporate culture "Customer-oriented and dedicated to success" is placed at the core of Dahua Technology’s corporate culture "Customer-oriented and dedicated to success" is placed at the core of Dahua Technology’s corporate culture. The company, through customer-oriented business processes and organisation reconstruction, regards creation of customer value as the work guidance and performance evaluation criteria for every employee. Meanwhile, the company adheres to the value orientation of "dedicated to success" for continuous optimisation of the performance evaluation and compensation scheme and promotes diversified short-term and long-term incentive packages to award high-performance staff with sustainable salary and other encouragement. The company has a management team with strong sense of mission and global vision, and boasts of a strong talent team in the core technology fields of AI, big data, chips, etc. Future strategy prospects For the future, Dahua Technology will focus on the following aspects: First, improve the capability to come up with comprehensive end-to-end solutions to solve business pain points for customers based on the HOC structure. Second, continuously increase investment in R&D and facilitate technological innovation in AI, cloud computing, big data, chip and other future core technologies. Third, continuously enrich the customer interface to enhance the ability to create values for customers. Fourth, deepen the exploration of the domestic market while promote overseas business localisation and optimise revenue structure. Fifth, build systematic delivery and service capabilities oriented toward the global market. Sixth, take video capabilities as the core and increase the investment in innovative businesses to cultivate new growth potentials. Seventh, focus on the pain points in businesses and process to strengthen management improvement, enhancing operational efficiency, and increasing the ability to continuously create values for customers. Lastly, further improve the incentive system for talents and the development of corporate culture. With a mission of “Enabling a Safer Society and Smarter Living”, Dahua Technology will continue to focus on “Innovation, Quality, and Service”, to serve partners and customers around the world.
IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long term partners and continued investment in technology and support services. Contributing to this success, the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, eating-out, healthcare and education sectors. Since opening its European headquarters in Brentford, London in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with both installers, integrators and distributors. Delivering better value and technology For installers and integrators, IDIS is now focussing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions“Our core strategy as a company is to pursue sustainable growth alongside our partners, as a one-stop supplier for video solutions. This means working together to ensure customer satisfaction, delivering better value and better technology,” said James Min, Managing Director, IDIS Europe. For installers and integrators, IDIS is now focussing on reducing TCS (Total Cost to Serve), giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward, this is a priority, says James Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end-users. Lower total cost of ownership “The most encouraging thing is that whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership (TCO). They also know that we are also working on new forward and backwards compatible technology to meet their future requirements.” IDIS’s model of simple-to-install technology from a ‘one solution one company’ supplier means more realistic and attractive maintenance Once on-board, customers tend to upgrade but not switch away from IDIS, which is good news for installers, he said. “We saw that with our new 12MP Super Fisheye camera, launched last year as a step up from of our original 5MP model. This has proved attractive for lots of our established customers as well as new users. It is already our best-selling unit.” For the integrator, IDIS’s model of simple-to-install technology from a ‘one solution one company’ supplier means more realistic and attractive maintenance and service agreements, the company says. Plug-and-play performance True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and in turn reduce cost and disruption for end users. The industry-leading IDIS Ultimate Warranty also offers greater long-term protection for both parties. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems “Anything that helps us to earn customer loyalty results in more sustainable long-term business,” adds Min. “We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that by supporting them to open up new opportunities.” Looking ahead, IDIS predicts strong sales performance to continue in 2019, with more major projects in the pipeline and new technology launches making it attractive to expand existing systems as well as to install new ones.
Altek Corp., global digital imaging company based in Taiwan, is introducing three new technologies: Vision AI chips, AI commercial surveillance cameras, and 3D depth image sensing modules with the theme of ‘Bringing Vision AI to The Edge’. The company’s vision AI chip and AI commercial surveillance cameras enable high-resolution smart surveillance by supporting AI human/object detection, event detection and behavior recognition. The entire AI process is conducted in the camera and corresponding alerts are sent out according to the detection results. It reduces the network bandwidth for data transmission to the cloud and improves the AI detection speed. This technology can be utilised in multiple use cases, including in retail, restaurants and hospitals. Altek also has collaborated with global tech leaders in providing commercial/home use surveillance system with edge vision AI capability" “Being dedicated to more than 20 years in digital imaging, Altek believes that edge vision AI will unleash remarkable market demands.” Alex Hsia, Chairman of Altek Corporation said. “Recently, Altek also has collaborated with global tech leaders in providing commercial/home use surveillance system with edge vision AI capability, aiming to bring the surveillance environment in retail, manufacturing, factory and home to new level of experience.” Altek – CyberLink software integration In partnership with CyberLink Corp. (5203.TW), Altek’s 3D sensing solution has been integrated with CyberLink’s AI facial recognition engine FaceMe. The new integration strives to enhance the anti-spoofing capabilities of smart security systems, enabling them to accurately detect facial images and videos apart from live human faces. “Anti-spoofing is vital for smart security and other AIoT applications. CyberLink’s FaceMe engine is capable of accurate anti-spoofing by utilising an array of inputs including 2D & 3D cameras, human head motions, voice, and mainstream 3D imaging technologies including Altek’s active stereo technology. This allows FaceMe to achieve highly accurate human face pairing with faultless anti-spoofing results,” said Dr. Jau Huang, CEO of CyberLink. “Through our collaboration with Altek Corp., we hope to implement FaceMe’s high-accuracy facial recognition technology into 3D camera solutions to deliver safer and more reliable facial recognition capabilities to hardware manufacturers of mobile phones, door access control systems, and a number of other applications.” Edge Vision AI technology With Microsoft and Qualcomm, Altek also co-developed a Visions AI Developer Kit Altek has also co-developed products with other global tech leaders to demonstrate its commitment to commercialising edge vision AI technology. With Qualcomm, the company has co-developed a commercial AI surveillance IP camera. This camera is powered by QCS603 platform with distributed edge AI computing power to enable AI detection of humans and objects within the recognition area in the camera. It also supports Amazon KVS so that users can leverage the AWS cloud platform to access, process and store streaming video with ease for further analysis by deep learning. Visions AI Developer Kit With Microsoft and Qualcomm, Altek also co-developed a Visions AI Developer Kit. By supporting Microsoft Azure IoT Edge and using Qualcomm AI Engine, it strengthens Azure’s deep learning service and delivers ultra-high resolution video quality, creating optimal capability for processing vision AI at the edge for various markets and applications. Having established itself in the market of edge vision AI, Altek has integrated its software/hardware systems, chips and algorithms, and continues to collaborate with leading technology providers to leverage technological advantages and industry experiences to expand sales channels and provide omnidirectional services in the field of edge vision AI.
CeComunica, a Professional Mobile Radio (PMR) operator in Panama, is slated to launch in December a Digital Mobile Radio (DMR) Tier III trunking network supplied by Hytera, global provider of innovative PMR solutions. This new nationwide network will provide advanced and reliable mission and business critical communications services to a large number of users from sectors such as ports, airports, ground transportations, hospitality, retailing and security companies in Panama. DMR Tier III trunking network The DMR Tier III trunking network has been set up with 15 sites of Hytera DS-6210 base station and multiple models of industry-leading digital two-way radios from Hytera DMR portfolio, including PD6, PD7, PD9, X1, MD6, MD7 and its flagship Multi-mode Advanced Radio PDC760 which can provide high quality narrowband voice under DMR protocol and fast data transmission in LTE broadband. To realise the full capability and maximise the productivity, this network can interoperate with other communications systems of different technologies by adopting Hytera SmartOne solution. “We are excited to supply our DMR trunking system and facilitate CeComunica’s further penetration into the PMR operator business, and we have been looking forward to introducing more cutting-edge products and technologies for Panamanian users to increase productivity and security of their daily operation, as well as unexpected scenarios,” said Fernando Camelo, Regional Sales Director of Hytera.
Hanwha Techwin America, a global supplier of IP and analogue video surveillance solutions, has announced that Jordan Rivchun has joined the company to drive its most important retail projects and to lead solutions and strategy in the retail vertical and other related customer segments. In his business development role, Rivchun will be instrumental in increasing retail end users’ awareness of Hanwha’s leading security products. Security and loss prevention expert “Jordan is a dynamic leader and is well respected within the loss prevention industry. His extensive experience as a loss prevention executive and practitioner fully supports Hanwha’s mission to engage and listen to our end users to envision the solutions our customers trust us to build,” said Ray Cooke, Vice President of Business Development, Hanwha Techwin America. “He will be influential in making an even stronger connection between our end users and product development team. We are thrilled to have him on board.” Rivchun brings more than 15 years of security and loss prevention experience. Most recently, Rivchun was director of loss prevention with DSW (Designer Shoe Warehouse), where he was responsible for all facets of the Loss Prevention program including physical security, internal investigations, loss prevention systems and data analytics, as well as the field organisation. Rivchun was also an active member of RILA’s Asset Protection Leaders Council (APLC). Prior to his 8-year career at DSW, he worked for Security Risk Management Consultants, Target, and Nordstrom in both security and loss prevention capacities.
The International Fire & Security Exhibition and Conference (IFSEC) India Expo, South Asia's largest security, civil protection and fire safety show by UBM India, is gearing up for its 12th edition which is slated for December 5th - 7th, 2018 at Pragati Maidan, New Delhi. Supported by the Asian Professional Security Association (APSA), American Society for Industrial Security (ASIS), Electronic Security Association of India (ESAI), Overseas Security Advisory Council (OSAC) and the Associated Chambers of Commerce and Industry of India (ASSOCHAM) among others, the show will see participation from over 20 countries such as UK, USA, China, Taiwan, Malaysia, Australia, Canada, Singapore, Korea, Russia and will bring together over 300 domestic and globally renowned brands, key government officials, consultants and business experts. Prioritising security and surveillance The Government of India recognises this vulnerability and has introduced strict regulations and guidelines" The visitor profile of the expo will include professionals such as CSOs, Admin Heads, CIOs, CTOs, Facility Heads, Purchase Managers, System Integrators and Dealers & Distributors of organisations. Speaking on the announcement of the 12th edition of the IFSEC India Show, Mr. Yogesh Mudras, Managing Director, UBM India said. "The South Asia region, which the IFSEC India Expo brings within its radar, is a vulnerable as well as a progressive zone with ongoing threats to homeland security, rising urbanisation, proliferating crimes, and low people-to-police ratio being some of the most significant factors. The Government of India recognises this vulnerability and has introduced strict regulations and guidelines that promote the use of security and surveillance in the country -- the security of children within school premises, and the growing need for women's safety being noteworthy instances.” Electronic security market “Besides, in a bid to make the country truly modern and secure, it has till date invested around ₹ 48,000 crores for its Smart City initiative that aims to create at least 100 smart cities in India. Owing to these factors, it comes as no surprise that the electronic security market in India is expected to witness a tremendous growth with a projected CAGR of nearly 13 per cent over the next decade." "IFSEC India 2018 aims to act as a catalyst for the progress and vision of this proliferating industry, as it provides a platform for industry players to collectively ideate, innovate, spot trends and enable the shift in India's security paradigm from a defensive approach to a monitoring and responsive one," he further added. Ever-evolving industry The IFSEC India Expo provides high-impact, informative demos and a wealth of opportunities for the visitors IFSEC India will include in its already formidable repertoire, products and technologies pertaining to CCTV & Surveillance, Biometrics & RFID, Integrated Systems, Access Control, GPS Systems, Video Management, Parking Automation, Transport, Perimeter Protection, IoT, Smart Homes, Security & Safe Cities in addition to surveillance for the knowledge of end users and providers. Key global brands & distributors include Premier Plus Partners: Aditya Infotech, Advik, Dahua, eSSL, Globus, Hikvision, Mark, Nuctech, Realtime, TVT and Zkteco; Premier Partners such as Axestrack, Biomax, Honeywell, Mantra, Panasonic, Road Point, Seagate, Timewatch, Unique Electrovision, Vantage, and Western Digital, among others. Significantly, in an industry where upgradation of technology is the very key to surviving the competition, IFSEC India Expo provides high-impact, informative demos and a wealth of opportunities for the visitors to network and learn about new technologies, industry best practices and trends, challenges, market insights and discover the best solutions to keep their business and clients secured. High octane business One of the novel ways by which the expo this year is encouraging this vital interaction between key exhibitors with cutting-edge innovations to offer and big-ticket buyers is through the creation of the Regalia Lounge, an exclusive, private 5 star lounge, meant solely for one-on-one interactions and high octane business on a 'By Invitation Only' basis. IFSEC India 2018 has decided to proactively decipher relevant insights gained in the global security market as well as latest technology With security in India continuing to be an onerous task, IFSEC India 2018 has decided to proactively decipher relevant insights gained in the global security market as well as latest technology such as aerial vehicles and drones by conducting a two-day conference with the theme 'Unraveling the Evolution in Security Tech' alongside the exhibition. Security veterans The conference will witness the presence and participation of eminent industry personalities including Shri D.R. Karthikeyan, Chairman, Assocham Homeland Security Council; Capt. Raghu Raman, President - Risk, Security and New Ventures, Reliance Industries Ltd.; Shri M.S. Upadhye, IPS, Chief Security Commissioner, Delhi Metro Rail Corporation; Lt. and Gen. Sudhir Sharma, PVSM, AVSM, YSM, VSM, Former Quartermaster General, Indian Army, among others. Some of the trending topics scheduled to be discussed at the conference are - 'Corporate Risk Management: Integrating Standards and BeSomst Practices into Operations' , 'The Evolving Role of a CSO in Crisis Management and in Ensuring Business Continuity', 'Regulatory Compliance Requirements Related to Corporate Security', 'Industry Best Practices in the Manufacture of Security Products by Bureau of Indian Standards', 'Technology-Enabled Disruptions', 'Emerging Paradigms in Security Architecture', 'How AI & IoT Add Value to Video Surveillance Systems', 'The Threat of Cyber Attacks on Security & Surveillance Systems', and 'How Drones and Unmanned Aerial Vehicles Can be Effectively Used to Enforce Homeland Security'. Impressive industry growth The awards will recognise the excellence and innovations of CSOs & Security officers who continuously work behind the scenes This year, IFSEC India is all set to host the 3rd edition of the IFSEC India Awards. With the impressive growth of the Electronic Security Industry in India, the awards have been crafted to specially get the minds behind electronic security in various industry verticals like BFSI, Retail, Manufacturing, Energy, Healthcare, PSUs, IT & ITES and Infrastructure in the limelight. The awards will recognise the excellence and innovations of CSOs & Security officers who continuously work behind the scenes to ensure robust security. The process advisors for the IFSEC India Awards will be Ernst and Young. IFSEC India owes its rich legacy to the 40-year-old IFSEC Global and success to the way the Indian edition has modified itself to suit the specific needs of this region. Recommended by industry experts as the pre-eminent authority on the global security and fire industry, the expo has nudged the industry on the path to a completely secure, smart and digitally enhanced world.
It's no secret that one of the next market segments to see exceptional growth in the United States is somewhat non-traditional: cannabis. The global cannabis market is projected to reach $60 billion by 2024, according to Ameri Research, fueled by the increasing legalisation and decriminalisation across much of the United States. It is estimated that 22 million pounds of marijuana are grown each year in the United States, with 80 percent coming from California, Tennessee, Kentucky, Hawaii and Washington, according to Mother Jones. Unlike other products, this commodity is valuable from the moment the seeds go in the ground to the exchanging of money for end-user products - and at every point in between. Within large greenhouses, 360-degree cameras that show a wide field of view are essential for cannabis protection From seedlings to selling, securing every point within the supply chain is vital to the assets being distributed, and companies are now realising how lucrative this endeavour can be. Critical to the success of the industry is keeping the merchandise secure and the workers safe. In this article, we explore each part of the supply chain within the cannabis market and address ways of implementing robust security measures. Plants, fields and greenhouses This is one industry where money actually grows on trees! When cannabis crops are planted either in greenhouses or in fields, security becomes critical, since the plants themselves are worth a significant amount of money. A single truckload can be worth hundreds of thousands of dollars, so securing the load is crucial to the process Producers don't want plants stolen – especially high-end varieties that garner a bigger profit when harvested and sold – and the size of the plants make theft a greater possibility. Video surveillance becomes vital at this point and can be used in a variety of ways. Within large greenhouses, single cameras that can cover a wide expanse of space, such as cameras that offer 360-degree views, are essential and can provide more coverage with less investment overall than traditional narrow field-of-view cameras. Advanced technology, such as unmanned aerial vehicles (or drones), are also being used in open fields in an effort to protect these plants. Comprehensive video surveillance becomes the main tool for thwarting cannabis theft and addressing incidents as they arise Transportation and protection Once the plants are mature enough to be harvested, they must be transported to a production facility where they are either dried or cured based on the needs of the grower, as well as processed and transformed into edible products to be sold at retail locations. There are already a range of companies that specialise in keeping these crop yields safe while they are transported: think Brinks armoured transportation used for cash, but for cannabis. A single truckload can be worth hundreds of thousands of dollars – if not more – so securing the load is crucial to the process. Losing one of these loads can lead to large-scale losses for a producer. Surveillance equipment that can withstand sanitation standards and power-washing is paramount for effective protection After being transported, cannabis must be processed. In these environments, where strict handling processes are in place, surveillance equipment that can withstand sanitation standards and power-washing is paramount. This requires camera enclosures that are rated for resistance to high-pressure water jets, dust and vandalism/tampering. Since edible processing requires stringent regulations be followed, it becomes more critical for security managers to identify solutions that carry the NSF Mark, making them compliant with standards set forth for commercial food equipment in North America, or the HCV EU, the equivalent in Europe. Many of these locations handle and store large amounts of cash since customers have to pay with cash Retail protection As the final products come out of processing and go into storefronts to be sold by retailers in States that have recreational or medical facilities, there's another level of security that must be in place to protect these transactions. But careful considerations must be made. Traditional security tags cannot generally be used because of the small size of many of the end products, making it more difficult to track with tracking devices.Traditional security tags cannot generally be used because of the small size of many of the end products In this instance, comprehensive video surveillance becomes the main tool for thwarting theft and addressing incidents as they arise. In these locations, a loss prevention or security officer has to be an integral part of the team. Another consideration is the careful screening of the potential employees. Since the federal government doesn't recognise cannabis producers and retailers, banks that are federally insured through the FDIC don't accept money from these establishments, meaning that many of these locations handle and store large amounts of cash since customers have to pay with cash. There must be security measures in place for these kinds of transactions, including the ability for video surveillance to be played back instantaneously in the event of an incident at a cash register. The cannabis market comes with a variety of challenges at each and every step of the operation, from growing to transport to production and sales. Video surveillance and business intelligence solutions are ideal for these applications, and as the market grows, more and more security companies will look to cater to the market.
The term “smart city” gets thrown around a lot nowadays, but as different technologies that strive to be defined in this way are adopted by different countries globally, the meaning of this phrase gets lost in translation. The simplest way to define a “smart city” is that it is an urban area that uses different types of data collecting sensors to manage assets and resources efficiently. One of the most obvious types of “data collecting sensor” is the video camera, whether that camera is part of a city’s existing CCTV infrastructure, a camera in a shopping centre or even a police car’s dash camera. The information gathered by video cameras can be used with two purposes in mind, firstly: making people’s lives more efficient, for example by managing traffic, and secondly (and arguably more importantly): making people’s lives safer. Live streaming video all the time, everywhere In the smart and safe city, traditional record-only video cameras are of limited use. Yes, they can be used to collect video which can be used for evidence after a crime has taken place, but there is no way that this technology could help divert cars away from an accident to avoid traffic building up, or prevent a crime from taking place in the first place. However, streaming live video from a camera that isn’t connected to an infrastructure via costly fibre optic cabling has proven challenging for security professionals, law enforcement and city planners alike. This is because it isn’t viable to transmit video reliably over cellular networks, in contrast to simply receiving it. Video transmission challenges Transmitting video normally results in freezing and buffering issues which can hinder efforts to fight crime and enable flow within a city, as these services require real-time, zero latency video without delays. Therefore, special technology is required that copes with poor and varying bandwidths to allow a real-time view of any scene where cameras are present to support immediate decision making and smart city processes. The information gatheredby video cameras can beused to make people’s lives more efficient, and to make people’s lives safer There are many approaches to transmitting video over cellular. We’ve developed a specialist codec (encoding and decoding algorithm) that can provide secure and reliable video over ultra-low bandwidths and can therefore cope when networks become constrained. Another technique, which is particularly useful if streaming video from police body worn cameras or dash cams that move around, is to create a local wireless “bubble” at the scene, using Wi-Fi or mesh radio systems to provide local high-bandwidth communications that can communicate with a central location via cellular or even satellite communications. Enhanced city surveillance Live video streaming within the smart and safe city’s infrastructure means that video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control centre and matching faces against any watch lists that the control centre owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. Identifying known criminals This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city centre where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police. Facial recognition technology captures and streams live back to a control centre, matching faces against any watch lists that the control centre owns In an ideal world where the police had an automated, electronic workflow, the police officer nearest to the location of the incident would be identified by GPS and would be told by the control room where to go and what to do. Most police forces aren’t quite at this technological level yet, and would probably rely on communicating via radio in order to send the nearest response team to the scene. As well as this, shopping centres could create a database from analogue records of known shoplifters to identify criminals as soon as they entered the building. This would be even more effective if run co-operatively between all shopping centres and local businesses in an area, and would not only catch any known shoplifters acting suspiciously, but would act as a deterrent from shoplifting in the first place. Live streaming for police As mentioned above, live streaming video from CCTV cameras can help the police fight crime more proactively rather than reactively. This can be enhanced even further if combined with live streaming video from police car dash cams and police body worn cameras. If video was streamed from all of these sources to a central HQ, such as a police operations centre, the force would be able to have full situational awareness throughout an incident. This would mean that, if need be, officers could be advised on the best course of action, and additional police or other emergency services could be deployed instantly if needed. Incorporated with facial recognition, this would also mean that police could instantly identify if they were dealing with known criminals or terrorists. Whilst they would still have to confirm the identity of the person with questioning or by checking their identification, this is still more streamlined than describing what a person looks like over a radio and then ops trying to manually identify if the person is on a watch list. The smart, safe city is possible today – for one, if live video streaming capabilities are deployed they can enable new levels of flow in the city. With the addition of facial recognition, cities will be safer than ever before and law enforcement and security teams will be able to proactively stop crime before it happens by deterring criminal activity from taking place at all.
Nowadays, there is a lot of hype around data and its utility for almost any industry – from security and law enforcement to business operations and retail. While we are inundated with information about data and its significance to business success, technological development and fulfilling the promise of the Internet of Things, we don’t always get practical feedback as to how to obtain this valuable data from the resources available to us. Security teams feel this challenge acutely. As an industry that depends on accurate intelligence and real-time information, data is vital for preventing breaches, reacting to threats, and maintaining public safety. Obstacles in video surveillance monitoring One of the primary resources at the disposal of security teams is video, yet extracting insights from this medium has never been particularly efficient. Monitoring video feeds takes time and – even if security teams have sufficient resources – after twenty minutes of reviewing surveillance footage, 95% percent of incidents are likely to be missed and 98% of recorded video is never even watched (source: Accenture. New developments in video analytics are revolutionising this reality. Video analytics based on Video Synopsis technology makes it possible to review hours of video in minutes and easily extract actionable data from video, enabling immediate and effective response. To fully understand how this works and how to retrieve these insights, we need to break down what actionable data means, how it is extracted from video and how to interpret the data output and results. Video Synopsis technology Simply put, actionable data is information that can be easily and effectively utilised. Regardless of the business sector or market, actionable video data refers to information about who and what is being viewed, as well as quantitative statistics about these elements, enabling the detection of anomalous behaviour. Using the who and what data, viewers now have statistical data about the video content Video Synopsis technology analyses the video and determines all the objects in the video. It then classifies this data to make it easier for the viewer to understand who is in the video. Objects are evaluated and indexed based on factors such as size and appearance, enabling the technology to filter them into categories, such as person or vehicle. Smart Video Synopsis can deliver rich classification, drilling down to categories such as gender and vehicle type, from buses to bicycles and everything in between. The technology also determines what the objects are doing: where and how fast they are moving, – noting any lack of movement, as well – and how long the behaviour persists. Using the who and what data, viewers now have statistical data about the video content. Having these statistics is key for understanding the baseline of activity in a video feed. Once normative behaviour has been analysed and established, the viewer can be alerted in the case of abnormal behaviour, which, for instance, could be used to indicate a security threat. Extracting of actionable data Ironically enough, the only way to extract actionable data is possessing plenty of video data. Today, there are various video analytics technologies that can extract and identify objects with deep learning techniques, using deep neural networks (DNNs) that imitate the way humans are taught and learn. Processing multiple videos and through deep learning techniques, these technologies can detect, classify, and recognise features and objects in video better and faster. Using video data, retail businesses can decide where to display expensive products, prevent shop lifting, and enhance the overall customer experience By processing more video and aggregating more metadata, the right system becomes increasingly efficient at searching, tracking, and understanding object behaviour in videos. It can be used to learn and monitor activity, closely analyse complex scenes, and present object behaviours in a detailed and organised fashion that makes it easier to evaluate. For example, increased scene coverage for occupancy, crowd and queue control, cross camera search and, recently, metadata aggregation over time trending. Metadata is also easier to store and save than the actual video footage, because it takes up less bandwidth. Effective video analytics solutions can extract information from video in the form of metadata, quickly and cost-effectively upload the metadata to the cloud and aggregate it to generate reports and identify developing trends. Interpretation of video data results Metadata is the key for further unlocking the potential of video analytics, but, for the data to be useful, it must be presented to the user in conducive ways: Each vertical has its own requirements for ingesting and applying data from video, and video analytics offers solutions for the varying needs of every business type. For law enforcement and safety organisations, for instance, the ability to review large volumes of video quickly is important. Video analytics based on Video Synopsis enables security teams to watch hours of video in minutes, by simultaneously presenting objects that appeared at different times in the original video. This helps investigators quickly identify threats and find targets in recorded video. Video analytics based on Video Synopsis enables security teams to watch hours of video in minutes Uses for data in retail applications Enterprise businesses, such as retailers, have different needs and are more reliant on statistical data derived from video than from watching the actual video footage. Video data can be presented in easily readable dashboards, and reports and business intelligence can effectively be disseminated throughout the organisation. As a result, businesses can understand where customers tend to linger in stores and which displays are most popular: Information which can then be used to decide where to display expensive products, how to optimise staffing, convert wavering shoppers, prevent shop lifting, and enhance the overall customer experience by understanding and meeting their preferences, habits and needs. From security teams to corporate businesses to municipal bodies, having actionable data helps all organisations streamline their operations, recognise inefficient work flows and understand which behaviours and activities are most effective. The technology is developing in a direction where business intelligence offered by video analytics is becoming predictive, opening doors to more efficient business practices, from enabling faster response to prevent terror to validating investment in video across verticals and use cases.
The Middle East security market provides a healthy opportunity for manufacturers who can capitalise on the region’s key verticals. Intersec’s 20th edition show focused more on solutions than on products, including solutions for the growing retail sector and an infrastructure market requiring ruggedised equipment to stand up to harsh environments. Intersec hosted security, safety and fire protection exhibitors from over fifty countries at Dubai’s spacious International Convention and Exhibition Centre on 21st - 23rd January. For the security market, the show was an opportunity to demonstrate how the industry’s latest technologies can benefit end-users in the UAE and globally. While the show hosted many impressively-sized stands from key security players, these tended to reflect the ongoing shift from a product-centric market to a focus on customer problems and solutions. Rather than filling the floorspace with an abundance of products, many brands chose to showcase how their flagship solutions could function in real-world applications. Retail surveillance delivers ROI Numerous companies opted to highlight their retail solutions – a key vertical for Dubai, which is known for its elaborate city shopping hubs. The Axis Communications stand allowed visitors to experience its network video offerings for the retail sector, including integrations with Electronic Article Surveillance (EAS) and Point of Sale (POS) technologies. Solutions on show reflected how security systems are increasingly expected to provide a tangible return on investment: With options for queue management and people counting, Axis video technology can be used to provide business intelligence and improve the customer experience, as well as enhancing safety. IP video manufacturer Vivotek also showcased its latest retail offering, including fisheye cameras with built-in crowd detection and heatmap technology, which can help retail managers analyse customer traffic patterns and highly frequented areas. The panoramic nature of Vivotek’s IP cameras makes them ideal for collecting comprehensive data from retail stores. MOBOTIX CEO Thomas Lausten demonstrates how the company’s dual modular camera delivers high-quality images in extreme weather conditions IP video in extreme conditions The MOBOTIX stand was also less product-driven than at past shows. Instead, the focus was on how the manufacturer combines intelligent IoT technology and robust materials to address real end-user needs. CEO Thomas Lausten, who joined the company in June 2017, was on-hand to demonstrate how the company’s dual modular camera continues to deliver high-quality images in extreme weather conditions including ice, rain and sand. Rugged solutions were a big theme across the show floor. This is unsurprising given Intersec’s location in Dubai – the Middle East provides ample opportunity for the security market to capitalise on large outdoor projects, including the oil and gas industry. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments. The stand hosted an immersive ‘Experience Centre’, where the company’s flagship PTZ cameras moved in sync to a rolling video, demonstrating their use in vertical markets including oil and gas, marine surveillance, and critical infrastructure. Video surveillance manufacturer Videotec showcased its latest HD PTZ cameras built to withstand harsh outdoor environments MENA security market requirements Storage provider Promise Technology showcased its latest portfolio of surveillance solutions, including a cloud-based infrastructure optimised for growing IP video requirements. The manufacturer also introduced its new Vess A700 network video recorder series. This latest NVR offering specifically targets medium- to large-scale applications such as banking and industry. Such a solution is ideal for the growing Dubai market, where strict legislation requires a video retention time of 180 days. Intersec is set to return to Dubai from 20th - 22nd January 2019. Organisers expect over 1,300 exhibitors from across to globe to come together for a bigger, wider ranging and more innovative show.
Despite the increasing popularity of body-worn cameras, the technology has its detractors. For example, this month Big Brother Watch, a British civil liberties and privacy organisation, is raising new questions about the effectiveness of body-worn cameras. Specifically, Big Brother Watch found that 32 of the 45 police forces that have adopted body-cams in the United Kingdom were “unable to say” how often the footage was used in courts. To be clear, being “unable to say” doesn’t equate to the cameras not being useful, and using video as evidence in court is just one of the possible ways the cameras could be beneficial. Even so, point taken. Adoption of the body-worn cameras continues full speed ahead despite lack of empirical evidence of their effectiveness. Studies in the United States and Canada on the effectiveness of the cameras have also often been inconclusive. Big Brother Watch warns: “The value of technology must be proven and not just assumed. It is not enough to tell the public they are essential policing tools if the benefits cannot be shown.” In addition to seeking more data on camera effectiveness, the organisation urges police forces to publish regular “transparency reports” to show how body worn cameras are used in day-to-day policing. Cameras should also have a screen to display when citizens are being recorded. Does video surveillance prevent crime? In some instances, police forces have embraced the cameras on the assertion that the police and/or the public believe they are beneficial. But believing something doesn’t make it true. Body-worn cameras are not the first video systems whose effectiveness has been questioned. There have also been repeated challenges over the years to the effectiveness of video or CCTV cameras in preventing crime. For example, one report in Chicago placed the number of crimes solved by video evidence between the years 2006 and 2013 at 4,500. Not bad, except when you consider there were more than a million incidents during the time period, and surveillance cameras helped solve less than 0.5 percent of them. Looking at it another way, the numbers work out to one crime solved for every five cameras; i.e., the average camera never solves a crime -and then there were the British Home Office studies in 2002 and 2005 that questioned the impact of CCTV cameras on crime. [Jeremy Reddington / Shutterstock.com] British Home Office studies have questioned the impact of CCTV cameras on crime Quantifiable benefits of security products Again, however, solving crime is only one aspect of the benefits of video. There is also a “halo effect” when cameras are installed. That is, the areas where cameras are deployed tend to be more secure, even outside the immediate view of cameras. There is a diffusion of crime prevention benefits to surrounding areas. Questioning the effectiveness of body-worn cameras, CCTV or any other technology, is a necessary exercise. Real answers may be hard to come by, but we shouldn’t be discouraged in making the effort. The technology capabilities of our industry’s products should be able to withstand scrutiny and, in the end, provide verifiable and quantifiable benefits. Public scrutiny of security systems Public scrutiny is an important aspect of technology implementation, especially in the public sector. For private companies, there is another, even more potent force at work that focuses attention on the effectiveness of technology – the bottom line. Spending money on video (or other technologies) is viewed unforgivingly through a lens of return on investment (ROI) by managers and accountants of customer companies. Fortunately, in this environment, video systems more than justify their existence every day. It only takes avoidance of a single multi-million-dollar personal injury lawsuit to cost-justify a whole system of video cameras. The impact of video to deter shoplifting or other crimes, and the resulting extra value to an enterprise, is sufficiently demonstrated every day. We as an industry should welcome any questions about the effectiveness of our products. Their value can speak for itself, and can stand up to any questioning or research projects. If it doesn’t, then we must be willing to let the chips fall where they may.
With global events putting security at the forefront of everyone’s minds, IFSEC International 2017 was a chance for the industry to come out in force. Over 600 exhibitors and numerous seminars kept visitors informed on the latest innovations in security products, solutions and best practice. Despite the challenging heatwave, exhibitors were raring to go for the three mercifully air-conditioned days of the exhibition. SourceSecurity.com took to the show floor to check out what exhibitors were talking about. [Pictured: Nedap Security Management welcomes new Managing Director Fokko van der Zee] Increasing ROI in vertical markets Sustainable partnerships overtake integrations Power in the hands of the customer Adding value in vertical markets The big question for many exhibitors was how to stand out on a show floor (and in a market) dominated by larger commoditised brands. Manufacturers rose to the challenge by deliberately positioning themselves as solutions providers within specific vertical markets, rather than trying to compete on low cost products. For Vivotek, the Taiwanese IP surveillance specialists, the emphasis was on adding value in particular markets such as transport and retail. Alongside a lineup of 180° and 360° solutions, the manufacturer debuted its 12-megapixel fisheye camera, FE9391-EV, whose 360° lens technology makes it ideal for crowd detection and loitering-time analysis in the retail sector, in addition to traditional security applications. Vivotek’s vertical market focus was further reinforced by demonstrations of its integrations with SeeTec and Wavestore. This collaboration forms part of the company’s Solution Integration Alliance programme, which aims to create better end-user solutions through integration of Vivotek products with partner technologies. Collaborating on technology and customer support This was a theme which resonated across the show floor. The Promise Technology stand firmly emphasised collaboration, with presentations from the storage provider’s IP camera partners including IronYun and Axis Communications. Particular importance was given to education and training for partners and end users to get the most out of integrated solutions. The emphasis for Promise Technology was on education and training for partners and end users Similarly, for Nedap Security Management, the increasing demand for connected systems means that open platform solutions are essential to excel within the security industry. As well as welcoming new Managing Director Fokko van der Zee, Nedap used its presence at the show to inform visitors about new and ongoing partnerships with key players in the industry. These partnerships include ASSA ABLOY, Touchless Biometric Systems and Milestone Systems. According to Jeroen Harmsen, Nedap’s Director of Product Management, the ability to provide collaborative solutions is becoming a key differentiator in the security sector and beyond. While many companies pursue product integrations, what makes sustainable partnerships stand out is ongoing cooperation on issues such as customer support. This, according to Harmsen, is why the deep integration of Milestone’s XProtect VMS and Nedap’s AEOS access control system has been so successful. Making customers’ lives easier This insistence on customer service as a differentiating factor also extended to video surveillance manufacturers. However, not all exhibitors were aiming to achieve this through increased integration. Cisco Meraki, whose cloud-managed video system is relatively new to the security market, deliberately steers clear of the market trend for integration in favour of the ‘Apple’ approach, aiming to provide a comprehensive solution on one easy-to-use platform. The architecture is intended to make customers’ lives easier by removing the NVR from the equation - video is stored on the edge and managed via the cloud, eliminating the ongoing costs and maintenance associated with traditional hardware solutions. Eagle Eye Networks president Ken Francis was also hoping to highlight the benefits of customer-friendly cloud surveillance at the show. The acquisition of Panasonic's Cameramanager has allowed Eagle Eye Networks to cater to smaller businesses with cameras connected directly to the internet. The company’s cloud storage solution also includes Remote Power Cycling via an integrated PoE switch, allowing users to remotely repower cameras themselves with no training or expertise. Crucial to Eagle Eye Networks' customer-friendly outlook is the possession of its own local data centres worldwide, reducing cloud storage costs and allowing customers to choose where their video is stored. Making your security products stand out on a crowded show floor is no easy task, but IFSEC 2017 saw plenty of innovation from video surveillance, access control and intrusion providers alike. As competition increases, added value solutions, collaboration and ease-of-use are sure to help manufacturers make a splash at future shows!
Comelit 4 camera wireless CCTV system has been selected on site at the iconic, Grade II listed Chichester Cathedral, to protect the retail area and provide 24x7 high-quality monitoring capability and extra peace of mind for staff. Wireless CCTV surveillance This magnificent Cathedral has stood at the centre of Chichester for over 900 years. With unique architecture from each century of its life, this Cathedral is both ancient and modern, where original medieval features sit alongside world famous contemporary artworks. Any works needed to consider the sensitivities of working in such a historic building. A representative from Chichester Cathedral commented, “When it came to upgrading CCTV for the retail area, we contacted Envisage Technology Ltd who recommended Comelit’s 4 camera wireless CCTV system. It has proven to be the perfect solution, with the system proving simple to install. Staff now have access to monitors by the till points that also act as a significant visual deterrent. The high-quality images available add extra peace of mind.” Four camera wireless CCTV Kevin Brown, Managing Director, Envisage Technology added, “Chichester Cathedral is one of the most prestigious visitor sites in West Sussex. Comelit’s wireless CCTV specification, coming from such a renowned brand, provided the necessary infrastructure to embrace the need for delicate installation, minimising the need to run cables, and still provide the high-quality footage. We can support the ongoing maintenance process to ensue volunteers, customers and staff are kept safe and secure.” Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image. Installed outside of opening hours to avoid disruption to the retail environment, monitors were positioned directly by the till points, enabling staff to have full visual access of the complete area at all times. Retail surveillance Tim Edmonds, Comeilt CCTV Manager concluded, “The retail area, established in such a significant Cathedral is a great example of how Comelit’s wireless CCTV system can be used to protect any environment.” “Working with Envisage, the solution was presented as a simple, yet effective option, installed with absolutely no impact on the surrounding building. The result is a powerful visual deterrent and peace of mind that staff in store, and in back offices can keep an eye on operations quickly and easily, on a 24x7 basis.”
Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. “It’s simple. The system is constantly saving us money.” Networking and IT In his role as Vice President of Quik-E Food Stores, Burgess oversees all the networking and IT requirements for the Lynchburg, Virginia business, which includes 13 convenience stores and gas stations, six car washes, a laundromat and a craft beer pub called The Filling Station known for its unique combination of ‘growlers, grub and gas’. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability While many things about the family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t. Like every retail organisation, Quik-E can cite numerous examples of theft, fraud and inventory errors that have cost the business thousands of dollars in lost revenue. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability, and that’s where its March Networks intelligent video solution really proves its worth. Video system helps curb thefts “I can’t tell you how many thefts I’ve caught with the help of our video system,” said Burgess. “I had a former employee just finish paying me back $13,000 they owed us in stolen goods, and we recently caught another employee who was stealing probably $50 worth of cigarettes each day.” “And just this morning I was reviewing video of a weekly delivery with one of our managers,” continued Burgess. “We were able to confirm that we’d been charged for $77 worth of gloves that we didn’t actually receive. The video showed the delivery guy come into the store and put everything down. Two boxes of gloves is easy to spot, so it was obvious that that portion of the delivery was missing.” Quik-E Food Stores has upgraded its video solution over the years and Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs New software capabilities Over the years, Quik-E Food Stores has upgraded its video solution to take advantage of better performance and new software capabilities. The March Networks video recorders first installed more than a decade ago have been slowly replaced by new generation 8000 Series Hybrid NVRs, able to support both analogue and IP cameras or a full complement of IP-only video. Hosted networking solution Burgess has also overseen the transition from older Visual Intelligence software to March Networks Command Enterprise software working with Integrated Technology Group (ITG), the retailer’s long-time systems integrator and March Networks certified partner. That’s in addition to moving the organisation from office servers to a hosted networking solution and switching from an existing point-of-sale (POS) system to a new Gilbarco Passport POS solution. “We’ve been proactive about upgrading our IT infrastructure over the last few years, and our video system has always come back online, except in one instance where we couldn’t get the cameras connected again in a couple of locations,” said Burgess. “March Networks Tech Support was wonderful. They managed to diagnose the issue, which wasn’t related to the video products in the end. They were just a big help.” March Networks Searchlight™ Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon Quik-E is also using March Networks Searchlight™ for retail, a software application that integrates surveillance video with the retailer’s POS transaction data to provide powerful search and investigation tools. Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs. “I use Searchlight primarily to look for voids and cancellations, or high dollar value transactions,” said Burgess. “We actually just used it to help catch a manager who probably stole thousands of dollars from us. I knew I was short in inventory, so I pulled up the video and transaction data to see if things were being rung up. It was clear they were not and we had the evidence to prove it. Now we’ll use that evidence to hopefully recoup our losses.” Satisfied customer Ultimately, Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon. “I think it’s one of the best video surveillance systems on the market. March Networks has been good to me over the years and I’m a very happy customer.”
Senstar, global provider of video management solutions and perimeter intrusion detection systems, has published a case study detailing how its Senstar Symphony video management system (VMS) and video analytics are helping Ferretería Ochoa secure spaces and gather business intelligence. Senstar Symphony VMS Ferretería Ochoa is a hardware and home improvement retail chain that has been operating in the Dominican Republic for over 45 years. Symphony was first installed at one of its retail stores in 2013 and is now being used at six locations, including a storage facility and a manufacturing facility. Ferretería Ochoa also uses several of Senstar’s video analytics to better understand customer and employee behavior. One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control. This not only refers to shoplifting by customers, but also to errors – accidental or intentional – made during shipping and receiving. Employees are aware they are being monitored at all times and understand the system’s ability to capture incidents and provide proof. Central video monitoring “It dissuades deceitful and malicious situations such as shipping more items than ordered or a more expensive item,” said Mr. Gomez. “The deterrence factor Symphony provides is probably the most important result we have achieved.” Symphony has also enabled Ferretería Ochoa to utilise security personnel more efficiently and has reduced costs by having video from all sites managed from one central location. Retail security “Senstar Symphony and analytics are ideal for retailers looking to deter theft, protect staff and customers and improve the overall customer experience,” said Senstar’s Director, North America Business Development Anthony Hackett. “We are happy to be helping Ferretería Ochoa achieve such results.”
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent video solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabis dispensary in Lafayette, Colorado. Unlike many other types of retail environments, cannabis dispensaries must comply with strict rules governing the type of video surveillance equipment used, where cameras and equipment are placed, and how long video evidence must be retained. Already familiar with the regulations based on his experience operating a second dispensary and a cultivation centre in Lafayette, Colorado, Ryant sourced multiple bids for his new video solution. In the end, I selected the March Networks proposal. It had everything I was looking for, including POS integration, and additional capabilities" POS integration “Once all the bids were in, I went through the process of analysing each one and ended up narrowing the contenders down to two,” said Ryant. “In the end, I selected the March Networks proposal from our systems integrator, Falcon Networks. The solution had everything I was looking for, including POS integration, and additional capabilities I thought might be useful down the road. It met all of the compliance criteria, and the price was comparable.” Prior to opening the boutique dispensary in January 2018, Ryant worked with its system integrator to design and install a fully-compliant video solution. IR dome cameras Today, IR dome cameras mounted inside the dispensary capture clear 4MP video of all activity at entrances and exits, in storage and equipment rooms, and at each point-of-sale (POS) system. In addition, 360° cameras are installed above the sales floor and in every corner to provide further panoramic coverage. The 360° cameras are also installed on the dispensary’s exterior to capture people entering and exiting, as well as any activity in the surrounding parking lot and back loading area. The cameras were selected and placed strategically to ensure that the system meets multiple legislated requirements, such as recording all activity occurring within 20 feet of any ingress/egress point, capturing clear video in all lighting conditions, and making sure that the recorded video is sharp enough to identify customer and employee facial features at each POS. Hybrid network video recorder At the centre of Complete Releaf’s video solution is a hybrid network video recorder (NVR) At the centre of Complete Releaf’s video solution is a hybrid network video recorder (NVR). The recorder provides IP and analog video capture and unparalleled reliability through features such as diagnostic LEDs, an internal battery backup, and a customised embedded Linux operating system. All IP channel licenses are included with the recorder, making it a convenient and cost-effective option for the dispensary. Equally important, the recorder provides Complete Releaf with 32TB of internal storage, so it is compliant with the state’s 40-day video retention requirement. “Essentially, we need 100 percent coverage with no ‘blind spots’ on our retail floor, and a clear picture of people’s faces. It’s a truly reliable product, and we’ve had no difficulties achieving our 40 days of archived video,” said Ryant. Searchlight intelligent software While security and compliance were both top priorities for Ryant, finding a video solution that would also help him run Complete Releaf more efficiently – and profitably – was also important. That’s why he’s so pleased with the March Networks Searchlight for Retail application software he is also using. The intelligent software enables Ryant and his team to proactively identify and review suspect transactions using integrated video and transaction data pulled from the dispensary’s Green Bits POS system. It provides them with an easy-to-use loss prevention tool that reduces the time it takes to investigate incidents from hours to minutes. It also arms them with strong video and data evidence to support successful prosecutions or recoveries. Ryant is also testing the Searchlight application in his cultivation facility “Having video surveillance in our dispensary definitely deters theft,” said Ryant. “Combining the video with transaction data goes a step further and really causes people to think twice before they do something they’ll probably regret.” Radio Frequency Identification tags Ryant is also testing the Searchlight application in his cultivation facility, taking advantage of the software’s ability to integrate with data from the Radio Frequency Identification (RFID) tags he is required to add to each plant through the cultivation process as part of Colorado’s Inventory Tracking System (Metrc). The software would enable Ryant to leverage his RFID investment by making the data searchable in the dashboard and tying it to recorded video. If there’s ever an incident during the cultivation process, Ryant could use the software to easily locate the video footage to see what actually happened and who was involved.
Traditionally, many stores have used an assortment of tags and labels on a diverse range of merchandise, most of which were designed for an entirely different set of products. As a result, many apparel retailers have recognised that in some instances merchandise and textiles are being damaged. Checkpoint Systems, renowned supplier of source-to-shopper solutions, has therefore developed an innovative new anti-theft solution to meet their specific requirements – Mini NeedleLok. Mini NeedleLok anti-theft solution Designed to protect all types of garments, including very thin fabric, the one-piece solution deters thieves while preventing damage that would usually occur on application of pinned security tags. Whilst other products on the market feature a hinged mechanism which can snag and rip textiles, Mini NeedleLok uses a needle in place of a separate pin, which separates the fibres rather than breaking through them. This allows store assistants to gently spread fabric threads on application to avoid leaving a visible hole after removal. In order to reduce time spent on in-store tagging labour, the Mini NeedleLok mechanical design allows quick and easy application, whilst the solution’s wide opening also allows freedom of placement anywhere on the garment. Minimum product damage risk The Mini NeedleLok speeds up the self-checkout process The Mini NeedleLok also speeds up the self-checkout process. It can be removed quickly and efficiently at the point-of-sale, thanks to its single-piece design and wide opening, enabling store associates to assist with other enquiries, improving the in-store customer experience. It also eliminates the risk of damage to the merchandise, or injury to the customer, as the needle is never exposed. Not only that, with 70% of purchase decisions made at the shelf, Mini NeedleLok has been designed with display in mind. Its sleek look and smart black colour ensures it doesn’t impede on the garment’s aesthetics in order to help turn a browser to a buyer. For those retailers wishing to take their visual merchandising a step further, the solution can also be customised, from adding a logo to a bespoke colourway that matches the company’s branding. Anti-theft retail solution Irene Fernandez, Product Management Europe at Checkpoint Systems, commented: “We’re more customer focused than we have ever been in our history, which is demonstrated through the diverse range of solutions that we now offer retailers across a variety of markets. With the Mini NeedleLok, we took our existing technologies and created a product that fits our apparel customers’ requirements - an effective anti-theft solution that protects merchandise, with the added benefit of being customisable. This is ideal for fashion brands where aesthetic is crucial to their identity.”
Bosch experts for building safety are networking the IKEA MAR Shopping mall in the Algarve, Portugal with trendsetting solutions. They make sure everybody can feel at ease and safe during their shopping experience. Scores of tourists are attracted every year to the Algarve, Portugal’s most southerly region where vacationers enjoy the sun and beaches and descend on popular seaside resorts like Lagos or Albufeira. However, whenever people have had enough of sunbathing, the Algarve also offers a multitude of other things to do – whether it is hiking or shopping, there is something for everybody. Those fancying a spot of the last mentioned have every opportunity to do just that in “IKEA MAR Shopping” – an IKEA-run mall in the Algarve that is home to about 100 other brand shops. Every day numerous visitors frequent the mall and they not only present a challenge to the staff at the checkouts. The safety technology in such a mall also has to work smoothly and on the dot. It is why the architects and planners of the IKEA MAR Shopping mall decided to use a connected, smart safety solution from Bosch Building Technologies. Intuitive and fully-integrated security solution “Our customer wanted a fully-integrated solution whose systems could be controlled via a single management system,” is how Luis Gomes, Bosch Building Technologies Sales Manager Iberia, describes the remit. Networked systems that communicate with each other have to facilitate quick and precise measures in emergencies. The customer also requested a means by which they could schedule the deployment of security personnel more efficiently plus intuitive-to-operate and clearly-structured systems to make their jobs easier. The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time Together with the customer and partners, Bosch has created a harmonious overall picture consisting of a video and public address system, a fire and intrusion detection system and access control within the space of two years. It includes 1,100 loudspeakers inserted in the ceiling and 390 video cameras. The mall is equipped with a total of 4,000 fire detectors and 520 sensors for both intrusion alert and controlling access to IKEA MAR Shopping. Bosch Intelligent Video Analytics The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time and recognises suspicious activities by means of an algorithm. Whenever there is danger, it can make all the information available to the staff who need it as quickly as possible to initiate appropriate measures. For a person, it is virtually impossible to continuously retain an overview of the images provided by 390 cameras. “Intelligent Video Analytics and the complete solution make the security personnel’s everyday jobs significantly easier,” says Luis Gomes. “At the same time, the customer has lower costs – and every shopaholic can feel safe.”
Round table discussion
Does seeing video cameras at a location make you feel safer or less safe? Do you feel better to know that video surveillance is capturing everything that happens, thus discouraging crime? Or do you think: What kind of neighbourhood (or store) is this that needs a CCTV camera watching everything? Do you feel more secure when the security guard at the hotel elevator asks to see your room key? Do airport screenings ease your mind about getting on an airplane with 100 strangers? The “perception of safety” is a tricky thing, and presence (or absence) of security systems can play a role. We asked this week’s Expert Panel Roundtable: What is the impact of promoting a "perception of safety" when choosing and/or installing physical security systems? How might perception influence the choice of systems (e.g., more overt)?
A major benefit of technology innovation is more application opportunities. As video cameras become better and more versatile, new uses are emerging that extend the benefits of video surveillance, often outside tried-and-true parameters. Sometimes security camera manufacturers are on the front lines to see new ways video is contributing value to integrators and end user customers. We asked this week’s Expert Panel Roundtable participants: What is the most unusual application of surveillance cameras you have seen recently?
We asked this week’s Expert Panel: What are the limitations on where video cameras can be placed because of privacy? With hundreds of new cameras installed every day, the likelihood increases exponentially that a camera will be placed in a location where it violates privacy. In fact, threats to privacy are often among the largest objections when video surveillance is proposed, whether in a public area or in the workplace. Allaying fears about undermining privacy is a basic requirement to make such systems acceptable to the public. It’s a touchy subject, but one our Expert Panel is willing to address.