One of Fortaleza's largest hotels, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analogue technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast™.
About the Gran Marquise Hotel
The Gran Marquise is a five-star hotel of 18 thousand square metres located on the seafront of Fortaleza, Ceará. With a 23-year history, the hotel has a large infrastructure of 230 apartments ranging in size from 29 to 131 square metres, two presidential suites and 21 floors in total, of which 14 are dedicated to guest rooms and 7 are retained for events, recreation and administration.
It is one of the most in-demand destinations among national and international authorities and artists and athletes, such as Bill Clinton, former president of the United States, Vladimir Putin, current president of Russia, singer Paul McCartney, and rapper Snoop Dogg, as well as the fighters of the Ultimate Fighting Championship. In addition, the Gran Marquise was the first hotel in Brazil to achieve the ISO 22000, a certificate that ensures adherence to extremely high standards of food quality and safety.
Enabling the unification of the management
The Gran Marquise realised that its security system needed to be renewed. The hotel had 500 analogue cameras and 22 digital video recorders installed – an extensive system, but one which only provided low-quality images and demanded heavy workload when it was necessary to locate and retrieve footage of a recorded event.
"We looked at the hotel and realised that we had good internet, excellent rooms, perfect service, but if a customer asked for footage from security cameras, the only thing we could offer were noisy images," said Jussieudo Gomes, Security and Information Technology Division chief of the Hotel Grand Marquise Fortaleza.
To solve this dilemma and improve the management and security of the hotel, a plan was formulated to develop a pilot project with VIVOTEK – a global provider of network cameras, PoE switches, and network video recorders, and Genetec™, a global provider of IP surveillance software, access control and licence plate recognition solutions.