With smart city projects on the rise across Thailand, international security brands have converged at the 6th edition of Secutech Thailand in a bid to connect with regional buyers and project owners. Stricter fire and safety regulations enacted by the government have also led to heightened demands for fire and safety equipment, which will be a popular product category during the show. The high demand has translated into an expansion in show scale at Secutech Thailand, which continues its year o...
For over a century, IEEE's mission has been to advance technology for the benefit of humanity. As the world’s largest technical professional organisation, IEEE’s global community includes over 420,000 members in engineering, computing and technology, collaborating on communications, consumer electronics, robotics, sustainable energy, aerospace, life sciences, and many other critical initiatives. Dave George felicitated with IEEE Life Membership Dave George has been an active IEEE me...
Alcatel-Lucent Enterprise and BCDVideo, a provider of innovative, purpose-built IP video storage solutions, announces they are working together to address the growing demand of businesses to enhance public security and safety via video surveillance and networking. Advances in video surveillance are helping cities, hospitals, hotels, sporting and entertainment venues focus on improving public safety, deterring crime and helping police solve crimes, and providing first responders with situational...
The SM-6300 is LEGIC’s latest reader IC to secure ID and Internet of Things applications. Thanks to the embedded certified secure element (SE), the new reader chip is also ideal for ID and IoT applications with the highest security. Another advantage of the SM-6300 is the very compact “System-in-Package” design. ID and IoT solutions The SM-6300 includes a tamperproof hardware secure element (SE), where all key material is stored. This enables a wide range of innovative ID an...
LEGIC’s trusted service Connect enables everyone to securely use mobile services on smart devices – at the touch of a button. Mobile services like mobile access, sharing economy, cashless payment or identification serve new individual or corporate concepts in daily life. Those concepts address the increasing need for efficiency and individuality as well as customer loyalty – all by integrating users via a simple app download. Security against cybercrime LEGIC Connect is a un...
Professional grade access control technology developer and manufacturer Essex Electronics recently announced the release of the revolutionary iRox-T Turnstile Reader. The iROX-T is a multi-technology reader designed for high-security turnstile systems. It provides streamlined migration for upgrading to the most secure credential technologies by closing the gap to growing security threats with powerful, cost-effective embedded HID iCLASS SE technology that supports a wide range of credentials. T...
Inventor and entrepreneur Scott D'Avanzo, CEO of Adrenalin Technologies LLC, wants to improve security response time in the wake of mass shootings. His new patent-pending technology monitors and detects window vibration and breakage in high-rise hotels and other buildings. The system, known as Safe Place, is designed to immediately notify management of the room or suite number in the event of window vibration beyond a certain threshold or breakage. Safe Place technology One of the biggest challenges in the Las Vegas shooting was being able to identify just exactly where the shooter was at the time One of the biggest challenges in the Las Vegas shooting was being able to identify just exactly where the shooter was at the time. Even when it was pinpointed to the Mandalay Bay hotel, law enforcement still had to clear floors and find the specific room. During that time, the shooting continued. While shootings from high-rise hotels and buildings have been rare, they pose additional complications for law enforcement to detect and stop. D'Avanzo was in Las Vegas during the tragedy that occurred in 2017. It happened just a few blocks from his office. He was at his condo during the incident and was listening to a scanner app as police searched multiple floors and hotel rooms trying to find the room in which the shooter was located. Enhanced security in shoot-out incidents “As I was listening to the incident unfold, I was motivated to develop a device that could both save lives and prevent this type of tragedy from happening or at least minimise its overall impact,” explains D'Avanzo. “The system includes a sensor that is applied to an existing window that can detect vibration and breakage. The system also has other applications. For instance, it can go on an emergency exit door to indicate something is obstructing it, like in the case of the Capital Gazette shooting that just occurred in June.” Adrenalin Technologies is currently seeking investors to continue development and the launch of this technology. Ideally, they would like to connect with a security company that is already providing commercial security services.
VisitorPoint from Maxxess is a smart visitor management solution that offers an easy but powerful upgrade for a wide range of users. For those needing to replace a basic signing-in book for the first time, VisitorPoint is an attractive, user-friendly solution with a choice of useful features. And for larger organisations looking for a multi-site visitor management solution, it provides control and audit features that are future proof, flexible, and designed to complement security, fire and building management operations. It can be integrated with Maxxess software and eFusion range of modules, or adapted with a customised integration, plus it allows users to manage everything from visitor pre-registration, to SMS notification, identity verification and car park occupancy. Easy & efficient visitor management Putting more control in the hands of front-of-house teams, VisitorPoint allows pre-registered visitors to be viewed any time in advance. Visitor badges can be pre-printed for a smoother and more efficient welcome, and sign-in for large groups can be managed in seconds. Visitors check themselves in easily and efficiently using either an iPad or the VisitorPoint free standing touch-screen kiosk. The pre-registered visitor’s details are confirmed when they enter a reference code, passport number, QR code or any specified ID. A photo can be taken with the iPad or kiosk, printed onto the badge and/or saved to the record. Visitors can also be asked to read and sign any non-disclosure agreement (NDA), health and safety or safeguarding instructions on screen, The allocation and control of visitor car parking also becomes much more efficient as specific spaces can be easily assigned to specific vehicles in advance. Automatic email notifications and/or SMS messaging reduce the burden on front-of-house staff, with employees automatically alerted when their visitors arrive. The system can be set up so that both hosts and visitors receive a friendly reminder text ahead of the visit, at check in and check out. Useful information such as directions and meeting details can be added. Hosts can also check out a visitor, helping front-of-house staff to maintain up-to-date site occupancy records. For enhanced security, alerts can be sent when a visitor forgets to check out, or when a pre-specified visit is due VisitorPoint security enhancement For enhanced security, alerts can be sent when a visitor forgets to check out, or when a pre-specified visit is due. For senior security managers real time reports can be generated to show who is currently on site, where they are authorised to visit, as well as who been on site during any given timeframe. The smart VisitorPoint badge printer allows individual badge customisation so that details can be easily changed and added – for example with Wi-Fi codes, meeting room details and specific courtesy messages. This feature also makes it ideal for multiple tenancy sites, with individual badge branding and messaging, available to each tenant. “VisitorPoint is a highly flexible solution that can be used for both single and multiple sites,” says Lee Copland, Managing Director, Maxxess EMEA. “It allows a practical, easily managed upgrade from more basic solutions and it can be easily adapted to the organisation’s changing requirements in future years.”
Pelco by Schneider Electric, a global provider of video surveillance solutions made two announcements that improve the user experience for video surveillance operators by enhancing visibility of events and enabling faster response. Feature-packed VideoXpert Software Release with Enhanced Panomersive Viewing Pelco’s VideoXpert Video Management System, version 2.5 (VX v2.5), is packed with numerous new capabilities including enhanced ‘Panomersive’ immersive context viewing when using Pelco’s Optera camera with Pelco Camera-Link technology and a Pelco ‘Enhanced’ series Pan Tilt Zoom (PTZ) camera. This new feature allows system users to automatically and seamlessly shift from the panoramic view of Optera to a targeted subject or object within the same view using a nearby Pelco PTZ camera. The operator simply clicks on the panoramic view in Optera, and the PTZ instantly moves to the same spot" Combining immersive context viewing with PTZ cameras “Combining immersive cameras with PTZs has been attempted by competitors in the past, but our ability to easily link separate Optera and PTZ cameras provides security directors with a great deal of flexibility in how they design their system while potentially saving money by using previously deployed cameras,” said Robert Beliles, Pelco Chief Marketing Officer. “The operator simply clicks on the panoramic view in Optera, and the PTZ instantly moves to the same spot. This combination of immersive context viewing combined with PTZ detail and tracking at distance allows operators to spend less time locating the object or person of interest, and more time recording their movements.” Flexible Monitor Wall enhancement VideoXpert v2.5 is one of the larger releases in terms of long sought-after features in a video management system (VMS). VX v2.5 delivers a new Rules Engine User Interface and a new flexible Monitor Wall enhancement to make the creation of any size monitor wall and the ability to send events to any specific monitor quickly and easily. The Evolution 180 camera provides a dewarped view without blind spots to capture the areas of greatest interest Beliles concluded, “Several features in the VX v2.5 release significantly advance Pelco’s efforts to drive relevant and contextual video where and when it's needed, enabling impactful responses as well as effective automation. New analytics overlays in the VX v2.5 Ops Center Client allows operators to easily view and then export relevant video footage with the same analytics overlays to law enforcement far more efficiently than what is available in the market today.” Fisheye Evolution 180 panoramic camera Pelco also announced the release of a new camera, the Evolution 180, which provides a dewarped view without blind spots to capture the areas of greatest interest, making it ideal for crowded areas like banks, hotels, malls, schools and eateries, as well as hospital and clinic waiting rooms. Typically, ceiling-mounted fisheye cameras present less detail on faces and objects that are situated at the periphery of the camera’s field of view, or captures the tops of subjects’ heads when located directly below the camera. Available in indoor and outdoor versions, the wall-mounted Pelco Evolution 180 with true day and night capability is built by Oncam and is specifically designed to deliver a high-definition panoramic view, including a detailed eye-level view of people and vehicles. The Evolution 180 focusses on areas of interest while providing 12 percent more pixels per foot and minimising storage and bandwidth requirements" Minimising storage and bandwidth requirements “In contrast to conventional fisheye panoramic cameras that waste pixels on low interest views of ceilings and floors, the Evolution 180 focusses on areas of interest while providing 12 percent more pixels per foot and minimising storage and bandwidth requirements. Thus, the Evolution 180 is an affordable solution that further helps price-sensitive customers,” said Kevin Saldanha, Principal Product Manager for the Evolution 180. Both the Pelco Evolution 180 and VideoXpert v2.5 are available now.
Surveillance systems can track the locations of mobile phone users and spy on their calls, texts and data streams. The Washington Post has reported on such systems that are being turned against travellers around the world, according to security experts and U.S. officials. The summer season highlights the need to take extra precautions when travelling. When travelling anywhere in the world, for business or pleasure, citizens need to be aware of and alert to looming physical and cybersecurity threats. To elaborate on expert security tips, strategies and advice for traveling this summer, we presented several questions to The Chertoff Group, a global security advisory firm that enables clients to navigate changes in security risk, technology and policy. Chris Duvall, Senior Director at The Chertoff Group, offers insights into cybersecurity concerns, physical security precautions, and recommends digital resources/apps for consumers while traveling. Q: How are security risks – physical and digital – changing? Why are threats greater today than five years ago? The exponential number of headlines over the past few years is a strong indication that both physical and digital risks are evolving and increasing Duvall: The exponential number of headlines over the past few years is a strong indication that both physical and digital risks are evolving and increasing. The scope, severity and complexity of physical and cyber risks are increasing and becoming more dangerous and destructive. This is especially true for those travelling outside the U.S. On the physical side, threat actors are actively seeking “soft targets” – public events, social settings, mass audience venues, etc. – to communicate their message, sow chaos and inflict catastrophic harm. On the digital or cyber side, we have seen a shift from “thrill hacking,” to an increase of “hacking as a business” (through credential compromise and ransomware), to an increase in “hacking for harm” - with the rise of “nuke ware” and ransomware without a clear financial motivation. Q. What specific precautions should a traveller take to protect their calls, texts and data streams from being spied on? Duvall: When travelling abroad, we recommend to our clients that their personnel and executives should practice good internet and social media hygiene. Some best practices include: Avoid using public Wi-Fi services—unless you use private VPN service for encryption Increase the privacy setting on your technical devices Disable location identifiers on apps Create a new (unlinked) email for internet correspondence Consider purchasing international MyFi devices to decrease the risk of getting your personal identification information (PII) or protected healthcare information (PHI) stolen Use temporary (i.e. burner) phones to protect your data and your contacts Q. What cybersecurity concerns are likely to impact travellers? Are the threats greater outside the United States or in any specific parts of the world? Significant precautions should be taken to protect personal electronic devices (PEDs) and the data connected to PEDs Duvall: The international cybersecurity landscape has grown increasingly dynamic, with threats posed by government authorities (in some countries), terrorists, insurgents, and criminals, requiring travelers to be proactive and vigilant. U.S. citizens, particularly executives of U.S.-based technology companies, must be aware that they are considered high-value targets for nation-state intelligence services and criminally-motivated bad actors. Many countries will go to great lengths and expense to acquire and exploit proprietary information from U.S.-based companies, and views U.S. executives visiting the country as “soft” targets of opportunity. As such, significant precautions should be taken to protect personal electronic devices (PEDs) and the data connected to PEDs. The tactics, techniques and procedures (TTPs) utilised by bad actors are often covert and nearly undetectable by the affected person. Threat actors routinely access, monitor and utilise Wi-Fi networks at hotels and in public spaces to compromise target devices. Other targeting methods include luggage searches, extensive questioning, and unnecessary inspection and downloading of information from personal electronic devices. There are numerous, high-risk countries for which the U.S. Government warns travellers to be wary of mobile malware, mobile device privacy attacks and hot spots for mobile botnets. The U.S. Department of State has the most recent and up-to-date list. For example, the U.S. Government has investigated numerous incidents in which U.S. travellers’ PEDs (personal and company devices) have been compromised by Russian authorities while transiting Russian airports, left unattended in public spaces and in travellers’ hotel rooms. When travelling to an unfamiliar place, research your destination to understand the local roads and transportation, geography, local roads, culture, etiquette and laws Q: What physical security precautions should a traveller take? Duvall: Here are some useful precautions: When traveling to an unfamiliar place, research your destination to understand the local roads and transportation, geography, local roads, culture, etiquette and laws. Protect your personal information and travel itinerary as much as possible. Limit the amount of jewelry worn, cash, credit cards and electronic devices carried while traveling. Avoid staying on the ground floor of a hotel. Consider choosing a room on the 2nd through 7th floors as these rooms may be more difficult to break into than those on the ground level, but still able to be accessed by fire/emergency response equipment. Never answer your hotel room door for anyone until you’ve determined who they are, why they are at your door, and if it is necessary for you to open the door to interact with them. Carry a rubber door stop/wedge with you to install on the room side of the door before you go to bed. Vary your patterns and routines when venturing out in to a new location, do not become predictable. Politely decline offers of food or drink from strangers (If you do accept beverages, ensure that they are in sealed containers and that there is no evidence of tampering). Never discuss your itinerary, personal, business or other sensitive information where others can hear you. Q: How can companies be proactive in protecting their business travellers? Companies should educate their employees on the importance of maintaining good internet hygiene while travelling abroad Duvall: When travelling on business, companies should provide their employees with clean computers and cell phones before departure. Upon return, the company should immediately wipe the computer clean to prevent any malicious threats from penetrating the company’s internal, cyber-infrastructure. Additionally, companies should educate their employees on the importance of maintaining good internet hygiene and recommend their employees disconnect from social media platforms while travelling abroad. Some general tips to recommend to your employees when travelling abroad include: Register in the Smart Traveler Enrollment Program (https://step.state.gov/step/) Visit Travel.State.Gov to view travel related information specific to the country or countries you’re visiting, including local US Embassy or Consulate contact information, as well as current travel advisories and alerts. Always leave a copy of your transportation and hotel itinerary and driver’s license (or passport if travelling internationally) with a family member or trusted friend. Always use a baggage tag with a protective cover Avoid using public Wi-Fi services Q: What digital resources and/or apps might a traveller benefit from (and how)? Duvall: The Chertoff Group recommends researching the below travel-related apps before departing on a trip: TravWell: This app provides destination-specific vaccine recommendations, a checklist of what you need to do to prepare for travel, and a customisable healthy travel packing list. The app can store travel documents, keep records of medications and immunisations, and set reminders to get vaccine booster doses or take medicines. My TSA: This app provides real-time updates on airport delays. It includes how long security lines are at various airports; information about what you can and cannot bring onto an airplane; and a frequently-asked question list, including new advanced imaging technology. Border Wait Time: The app provides estimated wait times and open-lane status at land ports of entry, which may be particularly helpful when in an area with multiple crossings. Mobile Pass: The Mobile Passport app speeds you through U.S. Customs and Border Protection at (1) cruise port and (24) airports Q: As a security expert, what’s your best advice for travellers? Duvall: At the end of the day, travel security is not rocket science. Simply put, travellers need to: Be aware and situationally alert at all times. Be aware and situationally alert to the location of your luggage and carry-ons at all times. Don’t access unknown, unsecured or public Wi-Fi if at all possible. Turn off “auto connect” features and institute stringent privacy controls as much as possible. Try to “blend in” – you don’t have to try to look like a local but travellers should avoid gaudy and expensive attire wherever possible. Use your common sense – if an offer, invitation or opportunity seems to good to be true... it probably is.
Hospitality businesses work to provide a safe and pleasant customer experience for their guests. Hotels offer a “home away from home” for millions of guests every day around the world. These are businesses of many sizes and types, providing services ranging from luxury accommodations to simple lodging for business travelers to family vacation experiences. Hospitality businesses also include restaurants, bars, movie theaters and other venues. Security needs are varied and require technologies that span a wide spectrum. We asked this week’s Expert Panel Roundtable: What are the security challenges of the hospitality market?
Global Gaming Expo (G2E) Asia, the marketplace for the Asian gaming and entertainment industry, officially came to a conclusion at The Venetian Macao. The Expo’s 12th edition was its largest to date, boasting a 33,000 square meters of show floor and a globally renowned showcase of more than 220 exhibitors with cutting-edge products, services and technologies. It additionally hosted 16,358 local and international trade visitors, at an annual increase of 17.2 percent. Josephine Lee, Chief Operating Officer of Reed Exhibitions Greater China, notes, “We’re proud to have concluded our largest, most exciting and successful expo to date! G2E Asia truly gets bigger and better each year. We never rest on our laurels and always recognize the need for growth and improvement. Our dedicated teams, both on and off the show floor, work hard throughout the year to ensure the event’s continued growth. Of course, G2E Asia also depends on the collaboration of our partners and participants. Our loyal exhibitors and thousands of visitors complete the show’s formula for success. We’d like to thank them for their contributions and their dedication to the industry, and to G2E Asia! Here’s to even more success in 2019!” G2E Asia 2018 event highlights included: New Product Hot Hits presented real-time rankings of the most popular products and services showcased by G2E Asia exhibitors New Product Hot Hits Returning as the most popular digital item at G2E Asia 2018, New Product Hot Hits presented real-time rankings of the most popular products and services showcased by G2E Asia exhibitors. This year’s grand champion and winning product was WeChat mini games, presented by Rolling Bet Technology Company Limited. Macau SAR Legislators Tour As Macao’s meetings, incentives, conferences and exhibitions (MICE) industry increasingly elevates its status in the international arena, G2E Asia’s enriched and diversified non-gaming content continues to provide a vital platform for the region’s ongoing development. The aim of the inaugural Macau SAR Legislators Tour was to further enhance understanding of the long-term goal to develop and expand Macao SAR into a global tourism and leisure hub. This year, several members of the Legislative Council of Macao took part at the invitation of the Macau Convention & Exhibition Association and Reed Exhibitions. Cotai Trek, exclusively reserved for G2E Asia Privileges members, included a customised tour to three integrated resorts located along Macau’s Cotai Strip G2E Asia Cotai Trek The half-day G2E Asia 2018 Cotai Trek, exclusively reserved for G2E Asia Privileges members, included a customised tour to three integrated resorts located along Macau’s famed Cotai Strip, including MGM COTAI, Galaxy Macau and Wynn Palace. The “Trek” comprised a guided VIP tour of gaming and non-gaming amenities, together with each property’s unique highlights including a peek at MGM Cotai’s permanent art collection of Macau and Eight Views of Macau Series; the Galaxy Macau’s Fortune Diamond and Wave Pool; and Wynn Palace’s Penthouse Gaming Salon and eclectic Fontana Buffet. “I was thoroughly impressed by the tour. Our guides, all members of top management, took the time out of their busy schedules to show us their amazing properties. With such a diverse selection of gaming and non-gaming options, all three were a truly defined the modern integrated resort." Mr. Anton Ivanov, general manager of Grand Hotel Varna JSC. “The trek gave us a unique and first-hand glimpse of both the front and back of the house. It was fascinating to see how these massive properties worked ‘behind the scenes’. Their design and features were so innovative and remarkable. Just when you thought they had thought of everything, these resorts are proof that creativity and innovation are alive and well in the industry!” Ms Michelle Elliott, senior cash operations and collections executive of Les Ambassadeurs Club UK Ltd. G2E Asia 2019 returns to The Venetian Macao from May 21-23, 2019. Its expanded exhibition space aims to deliver a larger and more comprehensive event.
One of Fortaleza's largest hotels, the Gran Marquise Hotel, which hosts thousands of people each year and holds hundreds of events, has reinvented itself and converted analog technology to IP surveillance. Upon project completion, it is expected that the Gran Marquise will have 250 VIVOTEK network cameras installed, integrated and linked with all other hotel devices under Genetec’s cloud-based video-surveillance-as-a-service (VSaaS) solution, Stratocast. About Gran Marquise The Gran Marquise is a five-star hotel of 18 thousand square meters located on the seafront of Fortaleza (Ceará). With a 23 year history, the hotel has a large infrastructure of 230 apartments ranging in size from 29 to 131 square meters, two presidential suites and 21 floors in total, of which 14 are dedicated to guest rooms 7 are retained for events, recreation and administration. The Gran Marquise realised that its security system needed to be renewed It is one of the most in-demand destinations among national and international authorities, artists and athletes, such as Bill Clinton, former president of the United States, Vladimir Putin, current president of Russia, singer Paul McCartney, rapper Snoop Dogg, as well as the fighters of the Ultimate Fighting Championship. In addition, the Gran Marquise was the first hotel in Brazil to achieve the ISO 22000, certificate that ensures adherence to extremely high standards of food quality and safety. Unified security and operations The Gran Marquise realised that its security system needed to be renewed. The hotel had 500 analog cameras and 22 digital video recorders installed – an extensive system, but one which only provided low-quality images and demanded heavy workload when it was necessary to locate and retrieve footage of a recorded event. "We looked at the hotel and realised that we had good internet, excellent rooms, perfect service, but if a customer asked for footage from security cameras, the only thing we could offer were noisy images," said Jussieudo Gomes, Security and Information Technology Division chief of the Hotel Grand Marquise Fortaleza. To solve this dilemma and improve the management and security of the hotel, a plan was formulated to develop a pilot project with VIVOTEK – a global provider of network cameras, PoE switches, and network video recorders, and Genetec, a global provider of IP surveillance software, access control and license plate recognition solutions. Installing VIVOTEK network cameras Divided into four stages, the goal of the project was to enable the total unification of management, security, marketing and commercial operations Divided into four stages, the goal of the project was to enable the total unification of management, security, marketing and commercial operations. In the first phase, 250 analogue cameras were replaced by a mere 48 VIVOTEK network cameras. Also installed was the Genetec Stratocast software, a cloud-based video recorder tool that eliminates the need for any local server, making it possible to monitor and share images with fully encrypted data. Two models of network cameras were installed throughout the hotel: one is the IB8369A, a 2-megapixel camera capable of capturing high quality video, with IR illuminators effective up to 30 meters for superior image quality throughout the day and night. The camera also features Smart Stream II technology, which optimises image quality for the most important regions in any scene; in doing so it can reduce network bandwidth consumption and storage requirements by up to 50%. The other camera installed was the small-scale, but big-featured FD8166, an ultra-mini fixed dome network camera with a tiny diameter of only 90mm. Genetec Security Center solution "Because of the ‘L’ shaped layout of the hotel, we previously had five analog cameras installed on each floor: two in the corridor, because the distance from one side to the other was too long to be monitored by a single analog camera; one in front of the elevator; another covering the 'L' and one more covering the maid’s service area. "Now, each floor has only three cameras: one camera that serves the 'L' and the elevator; another that serves the corridor and one more observing the service area. At the reception area, the same thing happens, we put a different camera on the ceiling, and with just that solution we managed to cover the lobby, the bar, a part of the reception and the stairs of the restaurant, "explained Gomes. The Genetec Security Center solution was implemented for the internal parts of the hotel In the second phase, the Genetec Security Center solution was implemented for the internal parts of the hotel. With this platform, Gran Marquise can unify operations by combining all IP surveillance systems into one interface. Now all access control and video surveillance are connected to, and accessible through, the cloud. Unified access control and fire security The third and fourth stages are still in progress. The goal is to install 250 network cameras in total and unify the security system with access controls and the fire alarm system. In addition, the KiwiVision analytical software was also installed, a system which counts people automatically through cameras and 3D sensors and detects objects added or removed from a scene. This way it is possible to automatically detect if a dangerous object has left behind or if something has been stolen from a particular area. "The new security system has come to improve the image quality of surveillance, the layout of the hotel and the promptness of response to the customer. In the past, if we needed an image we had to expend great effort in searching whole files and spend hours watching videos to be able to select and retrieve the relevant event - not to mention the impact power failures, and malfunctions issues in power supplies, recorders and hard disk drives. ", said Gomes. Video security integration The new IP surveillance infrastructure has already proven effective during a wedding held at the hotel The new IP surveillance infrastructure has already proven effective during a wedding held at the hotel. The bride had been in the spa area enjoying the luxurious Day of the Bride service. However, when she went to dress up for the ceremony, she did not find the jewelry she had prepared for the wedding. Security staffs were triggered to investigate the occurrence. “Through descriptions of the bag that carried the jewelry and the time when the bride last saw it, we were able to locate the footage though the synergy of VIVOTEK’s camera and the Genetec system, and then proceed to point of precise relevance in the video. We noticed that the bride carried the purse into the car, but on exiting the car she was no longer carrying it. When we showed her the pictures, she went to the car and the purse was there. If it wasn’t for the new IP surveillance solution, we would not have been able to ascertain what had happened, the bride would remember and find the jewelry only after the ceremony, and her day would have been ruined. This entire investigation process, finding the images and resolve the case, took only 15 minutes, but saved a very important day" said the security chief. Genetec public-private partnership The Hotel Gran Marquise’s new security system is part of Genetec's private-public sharing initiative The Hotel Gran Marquise’s new security system is part of Genetec's private-public sharing initiative, which enables the sharing of certain cloud-recorded images with police forces. The Military Police, the Ceará State Government and the ABIH (Brazilian Hotels Industry Association in Ceará) are partners in this project along with the hotel. The purpose of this private-public partnership is that, with the monitoring carried out by private companies, the public sector can achieve a more effective action, speedily curbing the action of criminals in monitored places. The private-public partnership is founded on the belief that such sharing of private company surveillance with the public sector will enable a more expedient and effective curbing of criminal activity in such monitored areas. In this way, it is possible to expand monitored areas and reduce crime without direct public sector investment. Recorded images are transmitted in real time to the police, and a two-way relationship benefits both sectors. "The goal of projects with public-private partnerships is prevention. It is possible to increase public safety with little investment from the private sector," explained Country Manager of Genetec Brazil, Denis André Côté. With such initiatives, we are beginning to see the benefits of advances in total surveillance systems expand beyond those companies who take the initiative to invest in them and begin to serve the broader public.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations. Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. As of today, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems Business intelligence solution “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. As of today, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Integration with intrusion and video systems “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: Trends provides intrusion data, which shows when stores are opened and closed, deliveries are made, and whether the store is being remotely armed and disarmed People Development. To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance. The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency. Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data. Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash. Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards. The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”
Cherokee Nation Entertainment (CNE) is the gaming and hospitality arm of the Cherokee Nation, operating multiple casinos and hotels across northeast Oklahoma, USA, including the prestigious Hard Rock Hotel & Casino Tulsa. Concerned that their security team was spending an overly large number of person-hours reviewing video recordings searching for a single person of interest, CNE sought to reduce the time it took to review security footage, so their security team could remain focused on proactive tasks, and optimise their day-to-day efficiency. CNE also wanted to obtain and assess accurate data on occupancy and visitor trends for business intelligence purposes. Furthermore, CNE wanted to be alerted to security-related events in real-time, in order to handle security issues as they developed. savVi’s video surveillance solution CNE selected savVi, Agent Vi’s on premise video analytics solution, due to the wide range of video analytics capabilities that savVi offers. Over 1,000 savVi licenses were purchased, allowing cameras at CNE’s ten Oklahoma-based casinos to be enabled with different combinations of real-time event detection, video search and business intelligence capabilities. CNE utilises the video search capability most widely – to enable rapid search through the surveillance video to pinpoint events of interest – and therefore video search capabilities are enabled on the majority of cameras at the sites. Business intelligence capabilities are mostly deployed around the various gaming machines, and at entrance and exit points, to show traffic patterns and real-time people counts. Real-time event detection capabilities are used largely for the high-security areas to ensure that CNE’s security team is informed regarding situations, as they unfold. savVi is deployed through integration with a range of Axis network cameras, primarily the AXIS P3225 and Q3505 fixed cameras, the AXIS P5635, Q6044 and Q6045 PTZ cameras, and for outdoor vehicle search, the AXIS Q3708 fixed camera with three sensors. CNE uses Milestone XProtect Corporate Video Management System (VMS), which is fully and seamlessly integrated with savVi, a Milestone Certified Solution. savVi’s video search capabilities allow for verification of personal injury claims by customers who may be trying to defraud the casino savVi’s real-time event detection savVi’s video search capabilities are of considerable importance to CNE. There is a prevailing need for the casinos to be able to swiftly locate specific events within masses of footage (“incident remediation” as it is known within the entertainment industry). Among other things, this allows for verification of personal injury claims by customers who may be trying to defraud the casino. Previously, the security team’s time was heavily occupied by observing hours of footage in search of a specific person or incident. savVi now enables CNE to run the search automatically, allowing far more effective use of the operators’ time, and reduced search time from as much as 16 hours for a single search, down to a matter of minutes. savVi’s real-time event detection capabilities are primarily used by CNE to ensure a safer and more secure environment within the casino parking facilities. By immediately alerting to any suspicious event, such as people loitering or cars moving in an unauthorised direction, the security team can monitor events and act accordingly as they unfold. savVi’s heat mapping capabilities savVi also allows CNE to gather and analyse essential business intelligence data on occupancy and visitor trends. savVi delivers accurate headcounts, meaning that the security team is constantly aware of how many people are on-site and using the casino facilities. This provides essential knowledge in the case of an emergency where a facility might need to be evacuated, and also helps prevent over-crowding. By utilising savVi’s heat mapping capabilities, CNE has knowledge of which areas of the casino are more heavily populated, and at what times. CNE can then leverage the data collected in a number of ways, including negotiating leasing deals for externally-owned casino equipment and knowing which internal locations require heavier investment of machines and personnel. This puts CNE well ahead of its competitors, as it is one of, if not the, first gaming company to employ Business Intelligence through video analytics. SavVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities" savVi’s video analytics capabilities “It was savVi’s swift and effective video search that caught CNE’s attention when searching for an enhanced security solution, in particular due to the automated query ability,” said Joshua Anderson, Director of Surveillance and Technology, Cherokee Nation Entertainment. “We have been extremely impressed with savVi’s capabilities and the quality of its performance, and fully expect savVi to increase efficiencies and provide true ROI which will have a major impact on the bottom line.” “Cherokee Nation Gaming Commission’s approval of savVi’s deployment in CNE’s casinos is an endorsement of the great benefit that savVi’s video analytics capabilities offer to gaming concerns,” commented AJ Frazer, VP Business Development, Agent Vi. “Having selected to deploy the full range of savVi video analytics functionalities, savVi offers CNE valuable insights into the activities and customer experience at their multiple sites, benefitting both CNE and their customers.”
Pivot3, the hyperconverged infrastructure performance and technology provider, announced Caesars Entertainment EMEA has deployed Pivot3 HCI to ensure robust protection of critical video surveillance data and to future-proof its IT infrastructure to support a wider range of workloads. Support multiple mission-critical workloads Pivot3 unifies storage, compute and virtualisation resources into a powerful, easy-to-deploy solution that reduces cost, IT complexity and organisational risk. With Pivot3, Caesars’ can now support multiple mission-critical workloads, including video surveillance, on a single high-performance and cost-effective infrastructure platform. “We selected Pivot3 because we have complete confidence that its highly-resilient HCI technology will protect our video data,” said Charles Rayer, IT director, Caesars Entertainment EMEA. “In today’s sophisticated gaming environment, it’s critical that video data is protected, always available and easily accessible at any time, from any device or location. Pivot3 supports our broader roadmap initiatives with the opportunity to expand hyperconverged to our datacenter and enterprise computing applications, which helps future-proof our investment and drive additional value across our organisation.” In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites Video surveillance & management solutions Caesars Entertainment is one of the most established and innovative brands in the global gaming industry. Its EMEA division has a diverse portfolio of gaming, entertainment, restaurants and bars at locations throughout the United Kingdom, South Africa and Egypt. The organisation relies on highly-integrated video surveillance solutions to capture the data that drives business intelligence and ensures compliance and continuous operations. The addition of Pivot3 to its ecosystem helps protect against system failures, operational interruptions and lost revenues, which cannot be tolerated in strict regulatory environments such as gaming. Milestone video management software In addition to Pivot3, Caesars EMEA is deploying Milestone video management software (VMS) across its 14 sites in the region. Pivot3’s interoperability and ease of integration with Milestone stems from its ability to consolidate VMS hosting, security applications and associated data, and all client workstations into one centralised platform. Caesars EMEA’s individual sites incorporate 75 to more than 200 video surveillance cameras. “HCI is the ideal platform for mission-critical applications, like video surveillance, that require the highest degree of protection, resiliency and availability,” said Brandon Reich, video surveillance practice leader, Pivot3. “Pivot3 is designed to handle the rigors of enterprise IT environments with the fastest, simplest and smartest HCI available, and we’re excited to support Caesars’ video data protection needs as well as their infrastructure growth going forward.”
Heart of America Group doesn’t just operate hotels and restaurants -- it engineers, designs, builds, and operates them, all with the intent that the company will be owning them for many years and bringing value to customers and to the communities in which they reside. The Moline, Illinois-based company has grown considerably since it opened its first restaurant in 1978, The Machine Shed, a 100-seat restaurant in Davenport, Iowa, that was dedicated to the American farmer. Forty years later, the company, led by CEO Mike Whalen, owns and operates 35 hotels and restaurants in seven states, including Hilton, Marriott, and Holiday Inn & Suites locations, as well as brands including Johnny’s Italian Steakhouse, The Republic on Grand, Hotel Renovo, Wildwood Lodge, Thunder Bay Grille and The J Bar. Whalen seeks to not only provide a secure entry way for customers, but also an entrance that displays excellence in design, elegance, and quality Elegant and secure entry way “We are unique in that we have a life-cycle mentality, rather than a simple initial cost mentality, when it comes to our properties,” Whalen says. “We have a design department and five architects on staff, in addition to our own construction division. We place high value on the customer’s perception of us and their comfort while they are on our properties.” That mentality particularly applies to the entrances of its hotels and restaurants, where Whalen seeks to not only provide a secure entry way for customers, but also an entrance that displays excellence in design, elegance, and quality - elevating the customer’s overall perception of the property. “The old cliché that you get only one chance to make a first impression is painstakingly true of a hotel,” Whalen explains. Whalen and his team are choosing to use Boon Edam’s TQA automatic revolving doors for hotel properties and BoonAssist TQ manual revolving doors for restaurants TQA automatic and TQ manual revolving doors Whalen and his team explored the possibility of implementing revolving doors after their national chain partners imposed licensing agreements that required automatic doors for entrances. “I was sitting in our brand new, beautiful lobby that had an automatic sliding door, and every time someone walked into the hotel, cold air rushed in,” Whalen explains. Moving forward, Whalen and his team are choosing to use Boon Edam’s TQA automatic revolving doors for hotel properties and BoonAssist TQ manual revolving doors for restaurants. Both types of revolving doors fit the company’s design profile while minimising unwanted weather intrusion. “When our customers see a Boon Edam revolving door on our property, we think they view us as a higher class structure,” Whalen explains. “And from an energy management standpoint, the doors keep the cold air out, especially in the winter.” The BoonAssist TQ manual door is unique in the industry because it combines three features: power assist, speed control and positioning Integrating access control system with doors Both the TQA automatic and the BoonAssist TQ manual revolving doors from Boon Edam are metal-framed doors with glass sidewalls and door wings. The TQA is a completely ‘hands free’ automatic door that starts rotating when it senses that a user is approaching. The BoonAssist TQ manual door is unique in the industry because it combines three features: power assist, speed control and positioning: all three features combine to relieve users of extra effort, keep users safe, and make entry more intuitive. Its modern design employs electricity and can therefore be fitted with additional security options that can be customised to an application, such as adding an access control system to allow managers entry after closing hours. Whalen has been pleased with the level of customer service that he’s received from the Boon Edam team. “They have been very responsive to any issues. There was nothing that we were unhappy with in regard to the basic engineering or the quality of the finishes of the product. They operate great, and the perception [of them] is great.”
Dahua Technology, manufacturer and supplier of video surveillance products provides its patented HDCVI solution to secure Lulu Hypermarket in Muscat, Oman. Lulu Hypermarket is a hypermarket chain and retail venture started by Lulu Group International in 2000. It has over 30,000 employees of various nationalities. Lulu Hypermarket is one of the largest retail chains in Asia and is the biggest in the Middle East, with 115 outlets in the Gulf Cooperation Council (GCC) countries and one in Kochi, India. It is amongst the world’s 50 fastest growing retailers, according to research firm Deloitte. Dahua’s security solution Dahua provided HDCVI technology to secure the branch of Lulu Hypermarket in Muscat with cooperation from its system integrator China Communications Services. This is the first time that Dahua and China Communications Services have cooperated for an entire CCTV project. The two teams’ deep experience in CCTV resulted in a smooth and successful implementation for Lulu. Lulu mainly used Dahua HDCVI Professional series products, including HDCVI cameras, HDCVI DVRs, VMS, IP storage, video wall, etc. Around 250 HDCVI cameras, including bullet, dome and PTZ, were provided by Dahua. A video wall display unit was used in the control centre and IP SAN storage devices are used to meet 90 days recording requirements.Dahua appreciated the teamwork with China Communications Services, which made the project successful and was happily accepted by Lulu Hypermarket" Dahua HDCVI Professional series adopts the patented DH5000 chipset and high-performance CMOS sensor. The camera retains the ease-of-use of an analogue system while offering up to 1080P HD video output. Pro series is suitable for the users who want to secure small-and-medium-scale applications like airports, hospitals, schools, upscale hotels or banks. Collaborations for success "HDCVI is Dahua-patented technology featuring HD analogue video transmission over coaxial cable, allowing reliable long-distance HD transmission at lower cost. As for the Lulu Hypermarket, we provided our HDCVI professional series products to protect the whole market,” said Rio Mao, Sales Director of APAC at Dahua Technology. “Dahua appreciated the teamwork with China Communications Services, which made the project successful and was happily accepted by Lulu Hypermarket. We are obviously looking for further cooperation with China Communications Services for more projects.” "We really appreciate this great support from Dahua, and we have more confidence to work with Dahua together in the whole Middle East market,” said Zhu Linghua, Manager of Overseas Department at China Communications Services. “I believe we can achieve more mutually-beneficial project starts from this successful case and continue cooperation with each other in the near future.”