Akershus Kollektivterminaler (AKT FKF) manages key transportation hubs in the Oslo region, including the prominent Oslo Bus Terminal and Aker Brygge Ferry Terminal.
These facilities facilitate over 450,000 passenger journeys daily, highlighting the importance of safety and efficient operations. Recognising the need for comprehensive surveillance, Lillestrøm Bus Terminal, one of its significant hubs, has been upgraded with advanced AI security solutions from VIVOTEK.
Addressing key safety challenges
Prior to the implementation of VIVOTEK's solutions, Lillestrøm Bus Terminal faced typical challenges found in busy transport environments. Limited visibility, especially in crowded areas and around bus platforms, hampered effective safety management.
Blind spots behind buses presented substantial safety risks, increasing the likelihood of accidents
Blind spots behind buses presented substantial safety risks, increasing the likelihood of accidents during bus departures. This situation was exacerbated by the lengthy process of incident investigation and the high maintenance costs associated with outdated systems. These issues underscored the need for an updated, intelligent surveillance system that could improve safety and efficiency.
AI-driven security solutions
VIVOTEK's solution, installed by Nimbus Fiber AS and supported by Vicon Norway AS, provides a modern foundation for security through integrated AI technologies.
The new system enhances safety by combining expansive indoor and outdoor monitoring with AI-powered search capabilities. This includes panoramic CC9391-HV 180° AI cameras inside the terminal for wide-area coverage and IB9387-EHTV-V3 AI cameras outside to monitor critical zones such as bus platforms and parking areas. This setup enhances overall situational awareness and aids in rapid incident response.
Enhancing visibility and efficiency
RX9502 Video Receivers have been deployed to give drivers real-time visual access to their blind spots
To minimise risks at bus platforms, RX9502 Video Receivers have been deployed to give drivers real-time visual access to their blind spots.
This system replaces traditional PCs, reducing costs and maintenance requirements while improving system reliability with low-latency video streaming. The centralisation of monitoring through a VIVOTEK NVR and VSS Server supports long-term scalability and efficient operations, with VORTEX Connect anticipated for future integration to facilitate seamless expansion and data sharing across terminals.
Benefits and future outlook
The introduction of VIVOTEK's AI solutions at Lillestrøm Bus Terminal has yielded several advantages, such as enhanced safety for passengers and drivers, better visibility of high-risk areas, swift incident investigation, and a low-maintenance system that supports future expansions.
Jafar Altememy, CEO of AKT, and Roy Helge Solvang, Project Manager at AKT, expressed satisfaction with the project's outcomes, stating, “This project has delivered exactly what we were looking for: improved passenger and driver safety combined with a solution that is scalable and future-proof.”
Akershus Kollektivterminaler (AKT FKF), which operates major bus and ferry terminals in the Oslo region, including Oslo Bus Terminal and Aker Brygge Ferry Terminal, serves over 450,000 passenger journeys daily.
Lillestrøm Bus Terminal, one of its key transportation hubs, requires comprehensive indoor and outdoor monitoring with real-time visibility into potential incidents. To enhance safety for passengers, bus drivers, terminal staff, and others on-site, while expanding surveillance coverage across multiple locations, the terminal was upgraded with VIVOTEK’s AI security solutions.
Challenge
Before the deployment of VIVOTEK’s solution, Lillestrøm Bus Terminal faced several operational and safety challenges typical of busy transportation hubs. Limited visibility across both indoor and outdoor areas made it difficult to maintain full situational awareness, particularly in high-traffic passenger zones and around bus platforms.
Blind spots behind buses posed safety risks for both drivers and passengers, increasing the risk of accidents during departures. In addition, incident investigations were time-consuming due to the lack of efficient search capabilities, while traditional system architectures required higher maintenance efforts and costs. These challenges highlighted the need for a more intelligent, integrated, and scalable surveillance solution to enhance overall safety and operational efficiency.
Solutions
VIVOTEK implemented an AI-powered security solution to enhance passenger and driver safety while improving operational efficiency.
The solution integrates panoramic indoor monitoring, comprehensive outdoor coverage, AI-powered search, and enhanced driver visibility, establishing a modern security foundation that supports both current operations and future expansion. The project was delivered by system integrator Nimbus Fiber AS and commissioned by VIVOTEK’s long-term Oslo-based value-added distributor and partner Vicon Norway AS.
Key outdoor locations
VIVOTEK delivered comprehensive coverage across both indoor and outdoor areas. Inside the terminal, CC9391-HV 180° panoramic AI cameras provide wide-area visibility across passenger zones, while IB9387-EHTV-V3 AI cameras monitor key outdoor locations, including areas behind buses, nearby bus stops, and the employee parking area. Together, these cameras enhance situational awareness of traffic flow, passenger movement, and safety incidents.
Building on this foundation, all cameras feature Edge AI analytics, with metadata automatically sent to the NVR, while VSS serves as a unified interface without requiring additional software. Leveraging this AI-powered data, VIVOTEK Deep Search further enables fast and efficient investigations, allowing operators to locate people, vehicles, and incidents within seconds.
Enhancing safety with RX9502 video receivers
To strengthen on-site safety, RX9502 Video Receivers are deployed across all 16 bus platforms, providing drivers with real-time rear-view footage to reduce blind spots and prevent accidents. Replacing traditional PCs with RX9502 units also lowers total cost of ownership, reduces maintenance, and improves system stability, while RTSP streaming ensures smooth, low-latency video delivery.
Beyond on-site operations, the system is built around a VIVOTEK NVR within a VSS Server environment, supporting centralised monitoring and long-term scalability. VORTEX Connect is planned for future deployment, with the architecture designed for seamless integration, enabling flexible access, extended AI services, and secure data sharing without infrastructure changes. Future expansions can further connect additional terminals to the central VSS Server via OpenVPN, positioning Lillestrøm as a centralised hub while reducing overall operational costs.
Key benefits achieved at Lillestrøm
With VIVOTEK’s AI solution, Lillestrøm Bus Terminal has achieved multiple benefits:
- Improved passenger and driver safety
- Clear visibility behind buses at every platform
- Faster and more efficient incident investigation
- Stable, low-maintenance system design
- Scalable, future-ready surveillance architecture platform
Result and customer feedback
“This project has delivered exactly what we were looking for: improved passenger and driver safety combined with a solution that is scalable and future-proof. With intelligent search capabilities and a robust system architecture, the solution is well aligned with AKT’s long-term development plans. The goal is to ensure safety for travellers, bus drivers, employees at the terminal and everyone who travels in the area – i.e. Everyone should feel safe,” said Jafar Altememy, CEO of AKT, and Roy Helge Solvang, Project Manager at AKT.
