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The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centres and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialised care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in paediatric health care, education and research. Comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priority Also crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance of ease of installation Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable Ease of installation is a very important part of the project to the system integrator because the cost of labour is variable and can be very expensive. In some cases, the cost of labour to install a camera can be more than the cost of the camera! If labour costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labour in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labour cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying installation of cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement through modular cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilise magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular cameras offer flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analogue video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software programs help in enhancing installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (CCTV at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labour to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open architecture platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple licensing processes and pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing and matching camera license types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto camera detection and configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart camera driver technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers 6) Importance of network security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomised video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.
The newly established Open Security & Safety Alliance (OSSA or 'the Alliance'), a non-profit, non-stock corporation formed to outline specifications for a common standardised platform for security and safety solutions, announced that since its formation in Fall 2018, the organisation has grown by 50% and initiatives are in full-swing. The Alliance is quickly attracting players ranging from device manufacturers, software developers and system integrators to distributors and system on a chip (SoC) companies. “We’re extremely pleased OSSA is drawing strong support from progressive companies across various sectors, as our purpose is to all start from a common platform business model to spur innovation and add real value for customers and users as they manage and monitor property, people and surrounding circumstances,” said Johan Jubbega, President, Open Security & Safety Alliance. “Each new member brings diverse insight and expertise to the bigger picture we’re working to bring into focus for stakeholders in the security, safety, building automation solutions and associated industries.” OSSA member roster The Open Security & Safety Alliance’s five founding companies – Bosch Building Technologies, Hanwha Techwin, Milestone Systems, Pelco by Schneider Electric and VIVOTEK Inc. – today are working alongside 15 inventive international players that currently comprise the OSSA member roster: OSSA Member Business Focus Aitek Management Software Provider Ambarella Inc. SoC Manufacturer AndroVideo Inc. Video Surveillance Device Manufacturer Anixter Inc. Distributor HiSilicon Technologies Co., LTD SoC Manufacturer Hunt Electronic Video Surveillance Device Manufacturer Kings Secure Technologies Installation/Commissioning Services NetApp Inc. Recording/Storage Device Manufacturer QUALCOMM Incorporated SoC Manufacturer Security & Safety Things GmbH (SAST) Service Provider SOCIONEXT Inc. Video Surveillance Device Manufacturer Sony Imaging Products & Solutions Inc. Imaging Products & Solutions Topview Optronics Corp. Video Surveillance Device Manufacturer Wavestore Global Ltd Management Software Provider United Technologies Access Control Device Manufacturer Differentiating security and safety use cases Workgroups have been instrumental in launching key programs throughout the past six months. To support the Alliance’s mission to drive the development of differentiating security and safety use cases – including those utilising Artificial Intelligence (AI) and machine learning – members have already achieved valuable outputs including: Specification of a common Technology Stack to cater to innovation and reduce market fragmentation Definition of a common and vendor-agnostic operating system (OS) that together with the Technology Stack will fuel the development of value-added solutions for customers and users Description of a common market approach to data security and privacy Establishment of an ecosystem of like-minded companies Keynote speeches at Milestone’s Integration Platform Symposium and VIP customer events in the U.S., EMEA and Asia-Pacific region First prototype cameras based on the commonly defined Technology Stack and OS have been realized and will be showcased at ISC West 2019 Benefits of joining OSSA The Alliance is designed to include everyone and offers membership levels to meet the needs of companies big or small. Benefits of joining OSSA include access to the Alliance framework and the ability to connect, discuss, influence and collaborate with other Alliance members to steer change for the betterment of the industry. Together, OSSA members are providing standards and specifications for common components including an operating system, IoT infrastructure, collective approach for data security and privacy, and a drive for improved levels of performance across products, solutions and services. Visitors for ISC West are invited to hear first-hand about the benefits of OSSA membership. Many members will be exhibiting at the event.
EtherWAN will setup Ethernet Switches for the live demonstration as well as provide technical support on site EtherWAN Systems, Inc., a global Ethernet connectivity solution provider, announced its consecutive 5th year of sponsorship to the Secutech Excellence Awards in Secutech International during 28-30 April, 2015. EtherWAN will setup Ethernet Switches for the live demonstration as well as provide technical support on site. The switches will connect with 7 NVRs and 47 IP cameras, including those with ultra HD, IR bullet, and panorama features. The audience will see the live performance results of the surveillance equipment from each contestant. Secutech’s official network topology to utilise EtherWAN’s Ethernet Switches EtherWAN’s PoE Solution products have been tested compliant with world-leading IP camera manufacturers such as Axis, BOSCH, Brickcom, Dahua, EverFocus, Hikvision, Hunt, Merit LILIN, Raylios, Sunell, TVT Digital, Tyco, Ingrasys, Shany, Panasonic, Sony and Vivotek etc. with smooth transmission result. Other than the sponsorship in the IP camera award, EtherWAN’s Ethernet Switches also support the NVR award site, which is co-located to Secutech Award, with approximate 10 different NVR brands in the contest to display the best storage performance. The official network topology for this event will utilise EtherWAN’s 8-port and 16-port PoE Managed Ethernet Switch with dual Gigabit uplink ports connecting to another 24-port full Gigabit Managed Ethernet Switch to shape the best network traffic. EtherWAN’s equipment will be running non-stop together with all devices from each contestant. “We are very much pleased to be once again appointed as the Ethernet equipment sponsorship to this event. It is also the 1st time that Secutech International highlights the subject of Network Transmission being technically-exclusive of other exhibition categories. With almost two decades' experiences in Ethernet technology, we are confident that our support can make the event another success, just like all we did in previous years.” said Maggie Chao, VP of Sales & Marketing in EtherWAN Systems. Case-proven product quality in indoor and outdoor environments EtherWAN has proven its technology know-how in network solutions and case-proven product quality in both indoor and outdoor environments. EtherWAN will continue to serve a sound role in the industry of network, especially when connectivity is crucial.
Local surveillance companies often struggle when deciding between distributing third-party brands or selling their own branded surveillance products, especially when the company has already achieved some level of recognition among their customers and/or other key players. Distributing a famous third-party brand is a way to “play it safe” in an environment where there is little budget to spend on marketing, public relationships and other expenses related to product placement. Someone else has already made those investments. Nevertheless, when talking about identity, owning a brand eases the way for customers to associate the local company with the type of products/services it offers. A local company seeking more prestige can create its own “additional value” for clients, rather than simply merchandising and trading. By the time a local surveillance company decides to sell its own branded products, another decision needs to be made: whether to manufacture products or to find OEM/ODM manufacturing sources. Understanding the differences between the approaches related to project development and budget planning will provide guidance to any local company. The keys for setting a production line Self-manufacturing represents tremendous challenges of time management and investment. The local company needs to be absolutely sure there is enough time to assemble the qualified human resources who are capable of developing the required hardware and software resources to create surveillance products that can evolve and overcome challenges in a competitive market. After gathering the right professionals, the next challenge is time management. Every team at any organisation, regardless of size, needs time for training and consolidation. For this reason, the local company has to estimate a buffer time for this learning process, when mistakes are allowed in order to achieve a very stable product. Another aspect to take into account is infrastructure. The company will need to own adequate space and required equipment for the manufacturing processes. Obviously, the required investment is enormous, and the ROI gain might be slower than expected if the wrong decisions are made. Currently OEM/ODM manufacturing sources are located in China and Taiwan Therefore, finding an OEM/ODM manufacturer eases the way to enable any local company to achieve a unique identity; especially when creating strategic surveillance solutions that require customised technology. The benefits of working with OEM/ODM manufacturing In the medium-long term, working with OEM/ODM sources does not require a big investment, and the ROI is faster. The local company can focus resources on marketing and new business development – not have to spend resources on manufacturing and fixed assets such as plants, facilities, and operators. All the complexity of manufacturing processes and investments is taken care of by the OEM/ ODM manufacturing source. It is important to mention that an existing product line can be expanded faster by using one or more OEM/ODM sources. Products with similar characteristics might only require new features to increase the competitive value inside the whole chain of distributors, sellers and resellers. After identifying the advantages of the OEM/ODM approach, the next important step is to find the right OEM/ODM source; otherwise, the maximum value might not be achieved, and the business direction would get blurred. Points for choosing an OEM/ODM source Providing an acceptable lead time is not the only parameter to determine a good OEM/ODM manufacturing source. To find the right OEM/ODM partner, an exhaustive analysis of the factory must be performed in areas as Scale, Human Resources, Quality and Operations. For example, a scale analysis offers a good reference to estimate project development. Also, it helps to evaluate the general performance of the factory and its ability to meet client demands. Some other criteria for evaluating scale are monthly capacity production, amount of production lines and workers. "It is important that an OEM/ODM manufacturing source be willing to hear about developing new designs and concepts from the branding company" In the human resources area, analysis requires more than taking a quick look at how many workers and experts are committed to the job; rather, consider the factory organization and its employee development programs. Does the factory fulfil the whole design and manufacturing process, or just a part of it? Not providing the whole service might lead to gradual cost increases, since other sources need to be contacted to fill all the manufacturing gaps. Furthermore, experts should strive for developing new technologies, being one step ahead and not behind. Also, it is important that an OEM/ODM manufacturing source be willing to hear about developing new designs and concepts from the branding company. Any branded company needs to take advantage of this expertise from manufacturers, meaning that serious employee development programs would be held internally for training and developing knowledge. A manufacturer company with high employee turnover could put the smoothness of the project development at risk; the company might spend too much time constantly training employees, and the acquired knowledge might consequently be leaked. Also, the factory requires implementing high control standards, including packaging for overseas shipment. For product improvements, it is important to evaluate the return merchandise authorisation (RMA) process and how feedback flows from the customer. All of this will help to evaluate quality that should be complemented with the best infrastructure. Finally, analysing operations cannot be overlooked. It is preferable that the business model of the manufacturer source be pure OEM/ODM-based; in this case, the roles of both actors (buyer and factory) are clearly established, and there will not be any risk that the factory decides to approach the buyer’s client. "In the medium-long term, working with OEM/ODM sources does not require a big investment, and the ROI is faster" Public companies offer more complete and precise information about their financial states; obviously, healthy finances represent a more stable operation and provide more security for the money invested in merchandise. Conclusion Currently OEM/ODM manufacturing sources are located in China and Taiwan. There is no doubt that China offers very attractive prices and lead time, but Chinese manufacturers still face unpredictable situations of quality control, sometimes undermining credibility related to IP surveillance in some regions of the world. Although Taiwan manufacturers cannot compete against the Chinese in price, they offer high quality and a balanced solution, making them highly trustworthy for any IP surveillance business.
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Bosch equips Changchun Airport with video security, intrusion detection, public address and access control system
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