MOBOTIX announces release of ManagementCenter 1.2
MOBOTIX announces release of ManagementCenter 1.2

MOBOTIX is pleased to announce the latest major release of our new video management software. Download and experience the enhanced features of MOBOTIX ManagementCenter 1.2. New Features of MxMC 1.2 Enhanced export capabilities. MxMC allows the export of the complete video as an overview or the zoomed part of the image in different formats. This new function supports the export into different resolutions, frame rates, ­virtual PTZ views, including the transformation from 360° hemispheric (fisheye) to surround, panorama or special views independent from the export source. Histogram with MxEventStatistics. The display of events in a Histogram allows a fast graphical analysis of irregularities and related information. This is a perfect tool to get a quick overview of all events from the database, generated inside the camera without any additional PC. Playback analysis with post video motion. Automatic post video motion analysis allows high-speed search including time lapse of the complete video footage to find particular motion events. This will help to reduce playback research considerably. Smart Alarming features & scalable display area. Different events in the individual camera configuration can be defined as an alarm. This way, you can focus on the most important events, which can be defined as alarms depending on the specific application. Immediate display change between events and alarms is supported as well. User action log & system health check. If the recording path is not valid or accessible, you can analyse the correct server settings. Connection failures to cameras are directly shown for further investigation.

Add to Compare
MOBOTIX MxMC 1.1 includes full range of professional VMS functions & free one-day training
MOBOTIX MxMC 1.1 includes full range of professional VMS functions & free one-day training

MOBOTIX has released an enhanced version of the intuitive Video Management Software platform, the MxManagementCenter for Windows and Macintosh. The latest version has been optimised to provide a full range of functions required for efficient and professional video surveillance management. The new MxMC has no system limits and can handle hundreds of cameras and users, live and recordings up to terabytes per camera. The number of recording servers is unlimited. MxMC 1.1 can be downloaded free of charge and is licence free.  Playback technology MOBOTIX power playback technology of MxMC provides with direct fileserver access 60-times high-speed rewind and fast forward search capability of the recordings as well as a comfortable time lapse search, which reduces a 24-hour video footage down to nearly one minute for example.   Remote access Thanks to the integrated scaling of image size and frame rate, MxMC supports optimised remote access of live images and playback of recordings over limited bandwidth connections, and is still able to retrieve related image details in full resolution. MxMC includes a complete user rights management. All functions and views can be easily defined per individual user, even down to a simple quad view arrangement with dedicated camera views. In order to become familiar with the exciting new features of MxMC. MOBOTIX is offering a number of free-of-charge trainings worldwide.

Add to Compare
MOBOTIX brought innovation and partnerships to ISC West 2017
MOBOTIX brought innovation and partnerships to ISC West 2017

During ISC West 2017, MOBOTIX, the German System Manufacturer of Professional Video Management (VMS) and Smart IP Cameras presented its latest IP video security products and innovations including vertical specific solutions for IoT, retail, home automation, perimeter, transportation and industrial markets.Mike Bomas, General Manager for the Americas at MOBOTIX Corp. said, “Our innovative decentralised camerasystems and efficient video analytics within our ultra-reliable chassis are designed for a wide range of applicationsrequiring quality video along with flexible automation and integration tools to deliver a customer & applicationspecific solution.”As part of a strategic focus to open up its technology to the market, MOBOTIX demonstrated its latestinnovations and integrations with key technology alliance partners including Genetec, Accel Robotics, SierraWireless, E-Holovision and Overland.The event also featured demonstrations of MxActivitySensor 2.0, the intelligent 3D motion detection systemusing on-board analytics to reduce false alarms caused by atmospheric conditions, animals and debris.The MOBOTIX range of award winning Thermal radiometry cameras were also showcased, including dual lensconfigurations able to offer both video and thermal imagery with alerts for up to 20 different kinds of temperatureevents in a range from -40 to +550°C for both security applications and fire detection.“Our diverse portfolio combined with innovative application interfaces and system development tools enablesystem integrators to build high value solutions that seamlessly combine a wide range of technologies to meet theneeds of our customers, while preserving the integrity & security of their computer networks”, Bomas adds.

Add to Compare
Mobotix updates MxControlCenter software
Mobotix updates MxControlCenter software

MOBOTIX, the world's largest manufacturer of megapixel network video surveillance systems, recently unveiled a major update to MxControlCenter, its network video management platform. Focusing on operator usability, MxControlCenter 2.5 introduces a host of new features, including: saved search profiles to make user defined common search queries a single-click operation, unlimited users and groups rights management control with full action audit log, and video motion search on recorded footage to identify critical events quickly. Playback is improved, putting common functions in user friendly locations. MxControlCenter 2.5 also improves initial system setup, allowing recording paths for multiple cameras to be configured in a single operation. "Other vendors charge tens of thousands of dollars for their video management platforms," said Steve Gorski, General Manager, Americas, MOBOTIX. "We provide this software to our customers with no per-server or per-camera licenses and no installation fees with unlimited instances, plus phone and e-mail support for the life of the system." "ControlCenter allows users to easily manage and monitor their cameras and footage on-the-fly. This new release cements ControlCenter's position as a market leader and strengthens the overall MOBOTIX offering," Gorski said. These new features build on MxControlCenter's already strong capabilities including: alarm notification and management, system and software configuration management and backup, automatic camera discovery and setup using built-in Bonjour services, and flexible grid and background layouts. MxControlCenter 2.5 integrates features for managing video walls using readily available thin client PCs & LCD screens, making command center setups simple and cost efficient. The new software has an improved export function with additional container formats. Live recording of camera streams - even different cameras - as one clip on the local archive, means that someone tracking suspicious persons in an MxCC layout across several cameras can track that group or individual and record it as one clip. "The new MxControlCenter update from MOBOTIX has made my day-to-day use of the system much easier. I've always loved this software, and the new features make it an even more powerful tool for managing our security system," said Adam Lewis, Operations Manager, Canada Bay Club.

Add to Compare
MxEasy: Intuitive control software for all MOBOTIX security cameras
MxEasy: Intuitive control software for all MOBOTIX security cameras

The intuitively designed user interface of the new MOBOTIX MxEasy offers quick access to all the main camera functions. This software represents an innovative new approach to the monitoring and controlling of MOBOTIX cameras. Up to 16 cameras can be managed using the software's easy-to-understand layout and four cameras can be viewed simultaneously. All of the camera settings in MxEasy - such as image section, zoom, brightness, volume, microphone sensitivity, image storage, connections - are immediately active and instantly stored to the current camera's configuration file.The software's calendar functions are an innovative tool for managing time-based settings, for single as well as multiple cameras. For example, it is now possible for the first time not only to control the recording time according to dates and times, but also to activate/deactivate the motion sensor, brightness or the microphone in a time-controlled way. Easy-to-use video management softwareIdeally designed for the wide range of functions of the MOBOTIX camerasMonitoring of up to 16 MOBOTIX camerasSupports decentralized system concept and works with internal camera recording Simple, quick setup; user-friendly and intuitive operationTransparent layout of operating elements; compatible with touch panelsIdeally suited for small office and home security environmentsPlatform-independent format (Windows, Mac, Linux)! Absolutely free of charge! MxEasy is available for Microsoft Windows, Linux and Mac OS X operating systems as a free download.

Add to Compare
MOBOTIX launches Lowlight Exposure Optimisation - MxLEO and new DoorStation hardware
MOBOTIX launches Lowlight Exposure Optimisation - MxLEO and new DoorStation hardware

MOBOTIX AG launches the new Lowlight Exposure Optimisation (MxLEO) software and new hardware for its building automation/home automation offering. The MxLEO is part of the latest MOBOTIX firmware 4.1.9 that also includes support for Hemispheric 5 Megapixel technology sensor modules. "MxLEO is the latest in MOBOTIX image enhancing technology," says Dr. Ralf Hinkel, founder and CEO of MOBOTIX AG. "The main benefits for all MOBOTIX users are that our camera solutions now offer a dramatically enhanced sharpness of images, considerably less noise in these images, extremely user-friendly light settings in the camera(s), optimised recording and alarm results using the added MxActivitySensor intelligence. All these benefits in low-light conditions are made possible through the new MOBOTIX 5 Megapixel technology". MOBOTIX is adamant that one of the most important criteria for a security camera is to offer high-quality images no matter what. "Our users do not have the luxury to choose when and how they want to use MOBOTIX camera solutions whether it is day, night, good/bad weather or whatever. Our technology is put to test everyday and in the worst conditions imaginable for a camera. The sun is shining directly at it - no problem the camera handles it through the built-in automatic exposure settings, unwanted movement in the images triggering alarms - no longer a problem as the MxActivitySensor in the camera reduces these alarms and now in extreme low light conditions - the MxLEO enhances the images to a completely new level", continues Dr. Hinkel. The Lowlight Exposure Optimisation software is included in the firmware release 4.1.9 and is as all MOBOTIX software and firmware free of charge. It can be downloaded on all 5 Megapixel MOBOTIX cameras and is included as standard from today. Apart from the MxLEO does the 4.1.9 also include support for MOBOTIX new Hemispheric sensor modules for the newly released S15 and M15 camera platforms. The firmware 4.1.9 enhances the MOBOTIX door station offering further as MOBOTIX recently launched the AudioMount for the S14/S15 camera platform. "We have customers around the world that want to build their own building automation/home automation solutions," says Dr. Hinkel. "As a customer-focused company we have seen the possibilities and advantages of using our core strength in decentralised product technology to allow the S14/S15 product platform to be the main product for our partners to build their own door station offerings around. For instance mailboxes, different steel casings, etc. are solutions that MOBOTIX does not offer but we can help our customers through sharing our technology solutions with them. The AudioMount is extremely simple to install and integrate for the users." MOBOTIX also offers a new door opener, the MxDoorMaster for their users to integrate in their own solutions. MOBOTIX also launches a new component for the T24 Door Station product platform, the BellRFID keypad. The BellRFID keypad offers the possibility of adding a simplified keypad for usage in the T24 Door Station product platform. "The BellRFID is modular doorbell concept that simplifies the usage for many users. We have also integrated the latest in RFID technology so that users can open their doors completely secure with an RFID card. Of course the BellRFID includes the standard in MOBOTIX Door Station technology including leaving and retrieving messages from the integrated mailbox and connection through the MOBOTIX App ", continues Dr. Hinkel. MOBOTIX also offers a unique service for their customers. "All MOBOTIX customers using the new BellRFID module can free of charge order their wanted and needed personalised name signs for the BellRFID module using optimised paper against UV radiation. We thought all our users were worth that", says Dr. Hinkel.

Add to Compare
Count, measure, analyse: New video analysis tools for retail stores and beyond
Count, measure, analyse: New video analysis tools for retail stores and beyond

The MOBOTIX Q24M-Sec hemispheric camera, which can capture an entire room with no blind spots, has now even more to offer with the new integrated MxAnalytics video analysis tool. MxAnalytics is an efficient tool for process optimization or marketing purposes and can be used in small retail stores as well as in public buildings such as museums or airports in order to receive important information. Heat Map: Track and evaluate movements Which shelves in the shop are attracting the most customers? Which products at the exhibition booth hold the attention of the visitors most? Which waiting areas in the departure hall are preferred on Mondays between 8 a.m. and 12 p.m.? MxAnalytics makes it possible to reliably capture and evaluate the movement of people or objects in the live image. The most frequented areas are highlighted in color on a heat map in a predefined area. The areas with the most movement are displayed in red, and those with little movement in blue. Counting Lines: Count people and objects Using counting lines to count people and objects and generate observation data is a valuable tool. How many people pass by a specific entrance in an hour or a day? And what direction were they coming from? MxAnalytics also stands out when it comes to user-friendliness thanks to quick, user-friendly configuration, when creating reports, for example. Another highlight: The results of the video motion analysis can be saved as daily, weekly or monthly reports in a table and exported via various interfaces. Whether via web interface, e-mail or as a MxControlCenter prompt, the reports are automatically collected in the camera and can be easily accessed or sent at any time. This can take place fully automatically and individually for any number of addressees. Reduce costs with MxAnalytics In addition to the count feature, the analysis of statistical behavior data makes an essential contribution to process optimization, thus further reducing costs. MOBOTIX cameras like the Q24M differ from most traditional video systems thanks to their decentralized system architecture. Each camera includes a high-speed computer with long-term memory. It is no longer necessary to use a computer or server to record or analyze image material. Video analysis takes place decentralized in the camera, without network load. This reduces total costs and maintains the system's high performance. MxAnalytics is available free of charge with the latest en firmware version 4.1.4.11 and from the MOBOTIX website with no usage restrictions. It can also be easily integrated into all older Q24M-Sec models via software update. The new release (2.5.2) of the free MxControlCenter video management software supports MxAnalytics, too. This allows evaluating the results from different cameras in a more convenient manner. The update enables the configuration of MxAnalytics on a Q24M camera and subsequent analysis of the created and stored data. MxControlCenter 2.5.2 can now be downloaded free of charge from the MOBOTIX website. MOBOTIX is continuing to develop MxAnalytics for image data processing inside the camera for the Q24 initially. The robust MOBOTIX camera needs very little maintenance and can be discreetly integrated into any environment thanks to its elegant design and compact size. The next step will be the integration into further MOBOTIX camera models.

Add to Compare

CCTV software - Expert commentary

4 smart ways to use security to power the business of the future
4 smart ways to use security to power the business of the future

In the new era of work, our relationship with the workplace is defined by flexibility and mobility. Employees are working across the home, office, and blended spaces more than ever before, as well as working varied hours to suit the modern work schedule.  This new hybrid workforce model holds the potential for more diverse talent and better productivity, but it also comes with its challenges – one being how to ensure security, health, and safety in the workplace.  Strong and smart security ecosystem While nearly one-third of companies report that they’ve implemented a hybrid model, according to a recent survey by STANLEY Security, many still have much to do to prepare their office for the future.  Building a strong – and smart – security ecosystem is crucial in preparing for the future. As such, businesses should consider technologies that help protect their people, as well as safeguard their assets, optimise their operations, and secure their network. 1)Protect your people  Implementation of a security ecosystem combines health, safety, and security hardware and software solutions seamlessly Nearly 60% of mid-market and enterprise businesses across the UK and US report that the health and safety of their employees and customers are a primary concern when implementing modern and hybrid working models.  This begs the question: How can businesses create a safe and healthy work environment when 59% are planning to bring employees back on-site in some capacity within the next 18 months? The answer lies, in part, in the implementation of a security ecosystem that combines various health, safety, and security hardware and software solutions seamlessly. Integrating platform Nearly half (46%) of business decision-makers say they are interested in adopting an integrated platform such as this. This means integrating traditional and digital security solutions, then leveraging the data and insights they produce to further enhance the workplace experience. Take this example:  With employees and visitors moving in and out of the office at different times, a business may lack oversight of occupancy or density levels, people flow, workspace scheduling, visitor check-in processes, and more. However, with visitor management, access control, and other building/business systems integrated, employees can reserve a workspace for a specific date and time and be granted access to the building. Leveraging AI and machine learning Visitors can pre-register, answer a health screening questionnaire, and receive a mobile credential before arriving. Once the visitor arrives on-site, the system can alert the respective department – all without the close contact typically required for traditional visitor check-in processes. When layering artificial intelligence and machine learning on top of the data, a business may identify trends in people flow and opportunities to optimise congested areas. They may also see that certain rooms within the building get more use than others and leverage these insights to manage their space more effectively.  All of this is powered by a security ecosystem that can help a business better protect its people while realising other benefits in the process. 2) Safeguard your assets Businesses are concerned about the security of their assets when it comes to the hybrid workforce model Even more, businesses are concerned about the security of their assets when it comes to the hybrid workforce model. About 72% of leaders say this is, in fact, their primary concern with the hybrid approach.  This figure isn’t surprising when you consider the impact of the pandemic, which left many businesses closed either temporarily or permanently, with few people allowed on-site to manage facility operations.  As a result of the pandemic, we saw tech adoption accelerate at an astonishing rate – simply because businesses had to implement cloud and remote technologies to survive during a time when buildings were closed indefinitely.  Remote management and visibility This was particularly true for security solutions, such as cloud video surveillance and cloud access control solutions like wireless IoT-connected locks. Nine out of 10 businesses (91%) report that they have already implemented cloud security technology; of those, nearly half (48%) stated that this was due to the pandemic. These technologies allow for remote management and provide visibility into business operations at the same time. In a retail setting, for example, cloud video surveillance allows businesses to identify and track not only criminal activity, but also foot traffic patterns, peak operating hours, staff shortages, and more.  Loss prevention strategy When integrated with the retailer’s point-of-sale (POS) system, businesses can gain greater insights into their traffic counts, end cap effectiveness, loyalty card activity, and a variety of POS exceptions, such as high-dollar transactions, repeated transactions, excessive returns, employee discounts, and more. For retailers especially, a security ecosystem means a more efficient loss prevention strategy that helps safeguard assets and profits. 3) Optimise your operations The “future of work” is still very much a work in progress, but one thing is clear: Businesses are looking for ways to increase efficiencies, drive cost savings, and, ultimately, optimise their operations – especially now with the challenges posed by price inflation. A relatively untapped opportunity for businesses to achieve these goals lies within their security infrastructure. Security technology and solutions gather incredibly rich data which, when unlocked, can help businesses understand how their buildings are being used, when the busiest times are, where there are highly trafficked areas, and more.  Leveraging cloud video surveillance systems, businesses could identify emerging staff training needs Cloud video surveillance systems For example, by leveraging the insights produced by cloud video surveillance systems, businesses could identify emerging staff training needs, which could ultimately result in improved employee satisfaction and reduced attrition. However, much of this data sits untouched within the infrastructure, leaving businesses unaware of the opportunities in front of them. 44% of businesses that currently use a cloud security system for its primary use say they want to know how else this technology can be utilised, and an additional 20% aren’t even aware that it could be used in other ways. AI and analytics The interest in adoption is promising for the office of the future, especially when we see that the majority of businesses (78%) would consider using AI and analytics technologies to optimise their operations, helping their business to operate more effectively and efficiently.  The increase in adoption of cloud technology – paired with the rise in interest in AI, machine learning, and advanced analytics – could make it possible for businesses to uncover invaluable insights from their security infrastructure and leverage them to adapt and build business resilience. 4) Secure your network Advanced technology help businesses improve their cybersecurity, making it harder for hackers to gain entry With cyber threats becoming more prevalent, businesses are increasingly looking to secure their networks and protect their data. More than half (54%) of those surveyed expressed interest in using AI, machine learning, and advanced analytics to secure their network by identifying and eliminating cybersecurity threats.  Advanced and automated technology can help businesses improve their cybersecurity, making it harder for hackers to gain entry to the larger corporate network. Modern cybersecurity tools that use AI and machine learning can detect anomalies in network traffic or alert and act on suspicious behaviour.   Cybersecurity software For example, if an IoT device suddenly begins broadcasting and establishing connections with multiple devices, cybersecurity software could detect this abnormal behaviour, send an alert, and suspend traffic or quarantine an endpoint immediately – saving precious time during a potential breach.  A single data breach could result in widespread distrust from workers and customers, potentially leading to decreased business as well as litigation issues. As such, businesses need to take action to update and strengthen their defences so that they can avoid downtime and continue to operate with peace of mind.  Prepare your business for the future Businesses will continue to look for more ways to extract value out of their existing infrastructure, including their security technology. For many, the tools to do so are already in place, it’s just a matter of unlocking the insights with a security ecosystem.  With such an ecosystem – one that helps protect a business’ people, assets, and network, while optimising operations – companies can better safeguard the future of their workspaces and usher in the new era of work with confidence. 

How are new management systems innovating the hospitality industry?
How are new management systems innovating the hospitality industry?

Technology has certainly become an intrinsic part of our day-to-day lives, from the retail industry, to food and beverage outlets, and even within the health and fitness industry. It’s all around us, in varying formats, making processes more efficient. It has refined some of our older approaches, and in the hospitality industry, this is certainly true. Technological advances are leading the way forward for the future of hotels, and with the sector now free from COVID-19 restrictions, venues are looking for ways to improve the guest experience with technology. A staggering recent statistic has suggested that 75 percent of activities in hospitality could one day become automated — so where exactly are we heading on this journey into the future of hotels? Join Cairn Collection, owner of The Stirling Highland, and explore a whole host of innovations that are changing the face of hotel management systems. The 21st-century check-in desk The breadth of technology that is slowly becoming more widely available is transforming the hospitality industry The digital age is constantly finding new ways to innovate and prove its value and worth for modern consumers, and the breadth of technology that is slowly becoming more widely available is transforming the hospitality industry. In the past, connotations of a check-in desk were long queues and excessive pieces of paper — from room service menus to a mini catalogue of highlights of the local area. Technological innovations such as face recognition are one of the major ways that this process is changing. Using artificial intelligence A handful of hotels have already trialled or introduced artificial intelligence (AI) into their daily running, and it looks set to become far more mainstream by 2025. From paying the bill by using biometrics to allowing hotel managers to handle data more efficiently, AI looks set to be welcomed with the potential for it to reduce costs by 13 percent. The entire hotel check-in process could become automated, making one of the most established parts of the hotel experience redundant — but staff could be freed up to engage with customers, allowing them to get into their rooms quicker in the meantime. Many venues have even gone fully paperless when it comes to checking in, choosing instead to upload the process to cloud computing systems where information can be stored and viewed by connected devices. Convenience is the key More hotels operate their room unlocking facilities through mobile phone-connected technology, NFC After having checked in to a hotel, guests will want to explore the room that they’ve booked. Doing so has never been easier, and the classic magstripe locks which were once the most commonly used method of accessing hotel rooms are being progressively phased out. More and more hotels now operate their room unlocking facilities through mobile phone-connected technology, near-field communication (NFC).  This technology allows for data transfer at up to 424 kb per second, and it is enabled when connected devices come into contact with each other. Mobile key systems Most mobile key systems require guests to download and activate a key through the hotel’s digital app, and upon arrival, they can use the activated key to unlock the door to their hotel room. Combined with online/digital check-in services, guests can use the e-key to check in early or at a time that suits them best, knowing that they don’t have to wait around to pick up a physical key. Small touches like this build a sense of brand familiarity for customers, as well as streamline their hotel experience, and this distinguishes them from competitors. Hotel management systems Hotel management systems need to account for the experience that guests have while staying at the venue Of course, hotel management systems also need to account for the experience that guests have while staying at the venue and technology can do a lot to enhance this. Hotels have to innovate the spaces that they are presenting to their customers and technology has become a valuable asset to help enhance customer satisfaction, as the hotel room is certainly not simply a place for rest anymore. Voice-enabled devices Voice-enabled devices are becoming common features in rooms, with popular models such as Google Assistant, Apple’s Siri, and Amazon Echo providing guests with information on the local area — if you’re looking for the perfect backdrop to the business dinner you’re attending, just ask Alexa! Hotels could even record and distribute their personalised voice messaging to help reinforce the brand presence into the technology. Technology can help you attract and retain customers by offering services above and beyond what they’d usually receive A room and then some As the generational switch to millennials and Gen Z continues, the need for an experience has grown and, through a mixture of technology, hotels can cater to these revised consumer needs. From setting up messaging platforms to providing a remote control that monitors absolutely everything in the room — from atmospheric mood lighting to music streaming services and more, a hotel room can be whatever the user wants, and the experience is therefore generated by the customer. Technology doesn’t stop advancing, and there are constantly new, refined approaches to hotel management systems that have marked a stark departure from ways of the past. With guests returning after over a year of COVID-19 restrictions, competition for their business is even tougher. Technology can help you attract and retain customers by offering services above and beyond what they’d usually receive.

Network operator fraud remains the biggest threat to the revenues of mobile operators
Network operator fraud remains the biggest threat to the revenues of mobile operators

As anti-fraud company Revector marks 20 years of operating, CEO and Founder Andy Gent believes that telecommunications fraud is still not high enough on the corporate agenda for network operators – this should be a significant concern to shareholders.  In 2001, Revector was launched to combat specific fraudulent activity against mobile network operators. The company’s management expected the business to have a shelf life of no more than five years – such as the belief that mobile operators would quickly get a grip on network fraud and reduce it to zero.  Twenty years later frauds continue to persist – costing shareholders, networks, and Governments billions in lost revenue annually.  Revenue through mobile service According to Andy Gent, fraudsters are, at heart, business people, exploiting an opportunity for money. Gent explains how this relates to network fraud thus, “Mobile service providers generate revenues in two ways - by having their subscribers that pay the company to access the networks they run and associated services such as voice calls, text messages, and data usage. The second – known as termination revenue – involves transporting calls from other networks.”  Revenues from termination are shared between all networks that help deliver the call Revenues from termination are shared between all networks that help deliver the call, as Gent outlines: “Imagine a call from the UK to Australia. This will pass through several service providers that will each take a small percentage of the call revenues for passing on the call.”  “Telecommunications companies establish relationships with others around predictable calling patterns. For example, BT may know that they need one million minutes of calls to South Africa per month. They, therefore, establish a relationship with a South African telecommunications company to provide this.”    Trading termination minutes The issue comes when the unexpected happens, for example, an earthquake in Cape Town. Now UK residents with relatives in Cape Town suddenly demand a lot more telephone time. BT needs more minutes than it has. It is unlikely that its partner in South Africa can provide these – they are facing the same issue due to the increased volume of calls in and out of the country – so it will look to the open market for the minutes it needs.  Gent continues, “Termination minutes are traded in the same way as other commodities. Exchanges combine minutes from multiple sources, bundle these together and sell them. The issue is where these minutes come from. The bundles may well include “white” routes – premium minutes provided by legitimate telecommunications companies. However, many will include so-called “grey” routes.”    A simple but effective fraud  Grey routes are not provided by the telecommunications companies but by third parties or through fraudulent means. Typically, the “grey” routes come at a lower cost than the “white” routes, but some telecommunications service providers may not know this or care about it. The natural pressure on cost means some telecommunications companies end up using “grey” route minutes. The threats to network providers’ revenues come from these “grey” routes.  A primary risk is SIM Box fraud.  SIM Box fraud  SIM Box fraud occurs where there is a differential price between the cost of routing a call in a country and the cost of terminating a call, as Gent outlines below: “Imagine a network is offering a promotion with free calls to others on the same network. At the same time, the value of terminating a call to that network’s customers is $0.05 per call.” One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box “If someone can procure SIM cards with the promotion, these can be loaded into a SIM Box – a device that can house hundreds of SIM cards in racks and be connected to the internet - to terminate calls. The owner of the SIM box can then offer to terminate calls for $0.03 per call. The cost to the SIM box owner is close to zero – the local minutes they are using to terminate calls are bundled with the SIM deal.  The $0.03 per call is pure profit after the SIM cards and SIM boxes have been purchased.”  While this sounds like a complicated scam it can be lucrative. One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box.   Loss of termination revenues Service providers can quickly find a large proportion of revenues lost to SIM boxes. Gent has seen “up to 90 percent of termination revenues being lost.” “The nature of SIM box fraud is transitory: fraudsters will pick the countries with the strongest opportunity to generate revenues quickly, sweep in and terminate calls for a month or two before the operator notices the revenue drop and takes action.”    Is it illegal?  If this practice sounds entrepreneurial rather than illegal, it is probably because it seems like a victimless crime. However, mobile network operators have paid millions if not billions for the ability to operate networks and generate termination revenues. A reduction in this revenue will mean less investment into next-generation networks or customer service.  For the consumer, illegal termination often means poor quality calls with a lack of services such as caller line identification (CLI). But perhaps the most concerning issue is where the proceeds of crime go, as Gent outlines. “Often these SIM box frauds are run by criminal gangs using the process to launder money or finance organised crime or people trafficking.”  “With widespread restrictions on the number of SIM cards that can be sold to one person, the only way to procure enough SIM cards is via criminal activity. Gangs bribe or coerce network operation staff into supplying SIM cards by the thousand, generating millions in illicit revenues.”  Other telecommunications fraud  Threat to operator termination revenues comes from OTT service providers that have an eye on termination revenues Another threat to operator termination revenues comes from Over-the-Top (OTT) service providers that have an eye on termination revenues as well as competing with telecommunications service providers for a share of the voice and messaging market.  While most telecommunications companies see Voice over IP (or OTT) as fair competition, in recent years several new OTT service providers have grown extremely quickly. WhatsApp, for example, was incorporated in 2009 and acquired by Facebook just five years later for almost $20 billion.  The business models of these companies vary. Some focus on the “freemium” approach where the initial service is free but add-ons become chargeable. OTT app fraud However, recently some OTT players are looking to terminate revenue to monetise their business models. These operators have been offering competitive termination rates by hijacking a traditional call made from one telephone number to another and terminating it within an OTT app, as Gent explains, “We are seeing OTT apps intercepting traditional telephone calls and delivering them within a user’s app.”  “The call starts as a dialled telephone call, but the user receives it within an OTT app.  If OTT players can achieve this, they can generate termination revenues at zero cost – other than to the traditional operator.”  Using an app to make calls “Of course, if the recipient of the call believes the caller has used an app to call them, they are more likely to use this method of communication in the future – and less likely to dial a number directly. For the OTT players, termination acts as a marketing tool as well as a revenue stream.”  According to Gent, one OTT service provider has gone as far as including a setting within their app that states “receive regular incoming calls within the app when possible”.  This is defaulted to “on” when the app is downloaded.  Only the most technologically savvy users would even know it was there.  Combatting the fraud against networks  Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible" Why do networks not do more to combat fraud?  The reality, according to Gent, is a combination of priorities and ignorance. He comments, “Most mobile network operators are large but still relatively young companies – typically built around customer acquisition.”  “Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible.  This has led to a mindset where whatever the questions the answer is always more marketing promotions.”  A small number of innovators around the world continue to fight these frauds directly, but the fraudsters simply move on to the next victim and, when the anti-fraud measures are relaxed, the fraudsters return.  An opportunity for the future  As mobile networks mature and become more commoditised, Gent believes the issues around combatting fraud will become a wider concern. “If you had told me in 2001 that fraud would still be an issue in 2021, I would have been shocked. Yet operators are still losing significant revenues to criminals. Addressing this needs to remain a priority for the industry, not just to ensure networks have the revenues to build and maintain robust networks but also to ensure that criminal behaviour that this kind of illicit activity funds is reduced. This is not just an issue for network operators but also for wider society.” 

Latest MOBOTIX AG news

MOBOTIX launches 18 new products for intelligent video technology at once
MOBOTIX launches 18 new products for intelligent video technology at once

With its major global Innovation Splash in November, MOBOTIX AG is placing 18 new hardware and software solutions on the market at once. New products  The first hemispherical camera that combines infrared and LED white light in a single system is a major highlight. In addition, there is a new convenient dome camera, hemispherical modules, and Thermal CIF modules specially designed for perimeter protection for the MOBOTIX7 cameras with up to 105° wide angle of view (FoV). A fiber optic extension system now makes it possible to place the lenses of a single camera (S74) up to 60 meters apart. New intelligent apps and software developments expand the application possibilities of the MOBOTIX7 HighEnd video systems. And last but not least, three new cameras from the MOBOTIX entry-level MOVE series have been added to the portfolio, which for the first time feature a water-repellent nano-coating for the best view even in the rain. Video technology MOBOTIX can solve every conceivable video technology project worldwide in the future- and cyber-proof manner" "This comprehensive launch is visible proof of our strategy, which we have been stringently pursuing since the introduction of the open MOBOTIX 7 platform. MOBOTIX is now able to solve every conceivable video technology project worldwide in the future- and cyber-proof manner - regardless of size, the number of locations, requirements, or industry," explained Thomas Lausten, CEO of MOBOTIX AG. "The launch of the MOBOTIX HUB video management system (VMS) in May 2021 was already an important building block. We can now offer both the hardware - i.e., the camera itself - and the software and applications, including VMS for all project sizes from a single source and at our extremely high MOBOTIX security level, as a convincing all-around solution provider." Variety of innovations ensures a new launch format Whether hardware or software, all innovations will be presented to partners and customers on a central launch website. From there, visitors have the opportunity to delve into the versatile in-depth information in detail. "Ultimately, all these individual components of this product release combine with the existing portfolio to create customised solutions for our customers. Through the individual and effective combination of this vast potential, we can meet almost every need of our customers," explains Hartmut Sprave, MOBOTIX CTO." MOBOTIX - Once again, a pioneer in hemispheric technology Germany's video security experts are combining infrared and LED white light in a 360 omnidirectional camera MOBOTIX introduced hemispheric technology to the video security market back in 2008. Now, Germany's video security experts are again playing a pioneering role in the market by combining infrared and LED white light in a 360 omnidirectional camera for the first time. This makes it possible to create colour recordings even at night, allowing, for example, the reliable detection of the colour of clothing or vehicles. The second, new IoT video system, a classic dome camera, also impresses with its innovations. For example, the manual adjustability has been extended by the third level for more convenience and accuracy. Of course, both video security systems are integrated into the MOBOTIX7 platform, which allows the use of the individual camera-integrated analysis software (apps). High flexible tools: new apps & updates The MOBOTIX7 platform continues to grow. The current Innovation Splash includes four new apps, some from new software partners. This creates more and more innovative solutions for individual requirements. New intelligent apps and updates to existing apps make video analysis ever more flexible, precise and powerful. By the way, all available Certified camera apps can be used free of charge for 30 days for testing at MOBOTIX. If a customer can`t serve an application with the existing app portfolio, MOBOTIX will work with them to develop the perfect application for their particular requirements. MOBOTIX move breaks up raindrops Several new models, some with integrated video analysis, were also released in the MOBOTIX MOVE camera series, an attractively priced entry-level solution for smaller systems and selective additions to more complex projects. One highlight stands out: The new, groundbreaking MOBOTIX EverClear coating uses a special nano-technology that transforms water drops into an ultra-thin water film immediately upon impact. This ensures the best image quality, even in the rain. Flexibility and cybersecurity as core values MOBOTIX7 video system can face challenges, and the installation of suitable apps, without having to install new cameras" "We see more and more confirmation of our overall strategy. Companies or authorities are always facing new challenges to protect people, machines, or areas and in the course of process optimisation. An existing MOBOTIX7 video system can flexibly cover these tasks, and the installation of suitable apps, without necessarily having to install new cameras," sums up Lausten. “This is a flexible, highly intelligent, future-proof, and sustainable solution at the same time. And last but not least, it is highly cyber-secure." This is also evidenced, among other things, by the certification of the leading institute for penetration tests in Germany from June 2021, which once again confirmed the best possible cyber security of MOBOTIX products and solutions. Pure security was once - video technology can do much more Security remains a core competence of video technology. Supported by Deep Learning and Artificial Intelligence, MOBOTIX cameras can now do much more than that. They support and improve production processes in the industry. Cameras relieve personnel in healthcare. They increase service effectiveness in public institutions and improve security in schools. Retailers improve the shopping experience for their customers and increase their sales potential in the process. And last but not least, camera technology in transportation - keyword "smart city" - offers the best opportunities for safe, relaxed, and sustainable travel. "Video technology has the potential to make our lives safer and, above all, easier in the long term," concludes Thomas Lausten.

MOBOTIX 7 video platform and Mx6 series security cameras get certification from SySS GmbH for advanced cyber security
MOBOTIX 7 video platform and Mx6 series security cameras get certification from SySS GmbH for advanced cyber security

The manufacturer-independent IT solutions firm, SySS GmbH has tested and certified the security of the MOBOTIX 7 intelligent video platform and MOBOTIX Mx6 security cameras. As a result, the renowned institute for penetration tests in Germany has confirmed the best possible cyber security of MOBOTIX products and solutions. SySS GmbH testing certified During the tests, hardware and software components are subjected to simulated hacker attacks in several scenarios. These correspond to the current cyber-attacks, which have recently led to data tapping and data hijacking worldwide. The testers of SySS GmbH are familiar with the recent attack methods on IT systems and research how to prevent the intrusion into digital infrastructures. With this exclusive know-how, SySS GmbH tests IT landscapes and looks for weaknesses and security vulnerabilities. MOBOTIX 7 intelligent video platform and Mx6 cameras We only offer our customers video systems and solutions that provide the best possible protection" “The renewal of the SySS certificate for our MOBOTIX 7 platform and our Mx6 camera series confirms our continuous acting. We only offer our customers video systems and solutions that provide the best possible protection - not only for people, facilities, goods, grounds, or buildings but also for the data that our recordings collect,” emphasizes MOBOTIX’s Chief Technology Officer (CTO), Hartmut Sprave. With MOBOTIX, customers can be sure that they will continue to be protected against cyber threats. The MOBOTIX 7 platform and the Mx6 security camera series from MOBOTIX are among the market-renowned systems in IoT camera applications. ONVIF and H.264 compliant They are appreciated worldwide for their robustness, durability, and energy-efficient solutions. Despite the decentralised approach, the system is ONVIF and H.264 compliant. Furthermore, all MOBOTIX products and solutions are integrated into the comprehensive cyber security strategy, whose overall measures are bundled in the MOBOTIX Cactus Concept. Hartmut Sprave concludes, “From the high-end video system to our software and app offering in the comprehensive video management solutions, we are the reliable, convincing and cyber-secure solution provider in the video surveillance market, with the stringent high demand for best quality.”

MOBOTIX opens up new options with the MOBOTIX HUB open video management platform
MOBOTIX opens up new options with the MOBOTIX HUB open video management platform

With MOBOTIX HUB, MOBOTIX AG is expanding its offering in the field of video management software. From a few local cameras to thousands of devices distributed worldwide, the company from Langmeil in Rhineland-Palatinate now offers complete system solutions for almost any requirement of specific vertical markets. For example, the open video management platform MOBOTIX HUB can integrate all ONVIF-enabled MOBOTIX video systems and more than 10,000 additional cameras and devices at a wide variety of locations worldwide. In addition, the highly performant platform maps the constantly growing variety of intelligent video analysis tools and other functions. While the cameras continue to form the basis of each system, the use of supplementary event and analysis software based on deep learning and artificial intelligence opens up versatile protection, optimisation, and security functions. Workflow, business, and production processes can thus be made more efficient and secure. MOBOTIX ManagementCenter MOBOTIX HUB provides the user with a central node and control point that connects all network components. All video and security systems are easy to control, giving the user the best possible overview. MOBOTIX thus offers its customers - in addition to the MOBOTIX CLOUD and the MOBOTIX ManagementCenter - three video management solutions covering the complete range of requirements, from small applications to the largest, highly security-oriented multi-site projects. In addition, customers using only MOVE cameras can use MOBOTIX MOVE NVR as an integrated storage and management solution. With MOBOTIX HUB, we have expanded our bandwidth in such a way that we can serve any company" "We want to offer our customers and partners product solutions that are a perfect fit," emphasises MOBOTIX CTO Hartmut Sprave. "With MOBOTIX HUB, we have expanded our bandwidth in such a way that we can serve any company of our focused vertical market. All requirements for the function and performance of video security systems can now be supported with proprietary MOBOTIX video management software products." Video management platform MOBOTIX HUB is an open video management platform (VMP) for companies of all types and sizes. It integrates all elements of modern video systems - even in highly complex structures and across any number of locations. The platform combines security and analytics cameras, access control systems, security equipment, environmental sensors, software and hardware interfaces to industrial equipment, and much more in a common control and user interface - centralised, transparent, and user-friendly. Through the intelligent use of collected data, MOBOTIX HUB helps to effectively protect people and property and analyse behaviour. It also provides users with new information that can be used to optimise business processes and workflows. Video Wall MOBOTIX provides five different levels of the MOBOTIX HUB: from the free L1 system for small, local applications with up to eight cameras to the MOBOTIX HUB L5, which is suitable for extremely large, enormously security-oriented applications - with an unlimited number of cameras and devices installed at a wide variety of locations worldwide. Flexible access to the video system can be provided via the Mobile, Web, or Desk Client. The Video Wall, accessible for the two most potent levels L4 and L5, provides the user with a completely transparent overview in an all-round control centre. The video management platform can continuously connect additional video equipment and new techniques Every solution is different. Every industry and every company has its requirements. MOBOTIX HUB will grow with future hardware and software developments in the video security market. As an open system with ONVIF compatibility, the video management platform can continuously connect additional video equipment and new techniques. It can independently assign alarms and trigger any functions. MOBOTIX HUB is almost arbitrary expandable. With three product updates per year, MOBOTIX ensures that the system is always up-to-date. Cybersecurity "Video technology has evolved beyond pure security requirements. Providing data for optimisation, marketing, and integration into other systems is an absolute necessity today," says Thomas Lausten, CEO of MOBOTIX AG. "MOBOTIX HUB is an important part of this, and we will continue to support integration with other VMS partners. We are a solution provider. Our goal is to always guarantee our customers the best fitting solution, according to their current and future requirements," said Lausten. Like all MOBOTIX solutions, MOBOTIX HUB is designed to enable secure end-to-end communication to protect data and the entire network. Cybersecurity measures are constantly being developed to be dynamically armed against cyberattacks permanently. The MOBOTIX HUB VMP software offers a whole matrix of security mechanisms. Tiered administrator and user permissions enforced on the server-side, combined with the use of strict IT security procedures, make MOBOTIX HUB the first choice for security-sensitive companies and organisations.

Related white papers

Empowering cameras with AI

The rise of ethical facial recognition

Connected video technology for safe cities