victor video management system eliminates manual case management to save time
victor video management system eliminates manual case management to save time

Tyco Security Products, part of Tyco, the world’s largest pure-play fire protection and security company has released the newest version of the victor Video Management System (VMS), which manages live/recorded video from all of Tyco Security Products’ recorders, as well as Kantech and Software House access control systems, DSC intrusion solutions and third party solutions in a single, intuitive interface. This new update significantly improves the user’s experience in organising and managing events as well as the creation of incident reports allowing a holistic management of alarms, reporting and investigations from diverse systems including: access control, intrusion, fire, intercom, elevator and HVAC systems. Using an intuitive interface, command centre operators can now view, manage and replay alarms as needed and from any location. The tool’s new incident builder feature can gather all relevant information — videos, still images, report data, charts and user notes — into a template and then export as an incident report for internal use by management or external use by local law enforcement, all created within a few clicks.   St. Joseph’s Health Care, London, based in Ontario, Canada, recently switched from an analogue to an IP video management system powered by victor to be able to respond to incidents more quickly. “The new investigation tools in victor have significantly streamlined our investigation workflow and simplified the steps our operators need to take in order to locate, review and package the relevant information from a particular incident,” said Mike Bessagato, Director of Fire & Security Services/Emergency Planning. “Not only is the case management tools helping operators in our security control centre save time, they are also helping to ensure the accuracy of our evidence by eliminating any video that is not directly related to an investigation.” “Having the most critical information about their organisation available in a single interface is no longer a luxury for operators and investigators, who need access to this information quickly,” said Julian Inman, Product Marketing Manager, Video, EMEA, Tyco Security Products. “Our enhancements to victor offer a complete case management solution that brings all the relevant details from an event or threat into a single, easy-to-access format.”

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The intrinsic role of lighting for video surveillance clarity and performance
The intrinsic role of lighting for video surveillance clarity and performance

The sound of sirens in the distance is commonplace, nowadays. Whether related to a medical emergency or everyday crimes, such as theft, property crimes, and so on, we’re all accustomed to hearing these sirens by now. It is worth noting that many incidents that police respond to take place at night. According to a recent report by the Sleep Judge, more than half of murders, manslaughter, sexual assaults, robberies, aggravated assaults and motor vehicle thefts happen long after the sun has set. To anyone looking to address the round-the-clock security challenge, deploying the most comprehensive surveillance solution is a must, and this means, looking at the instrumental role illumination plays in video capture. Limitations of traditional video surveillance For surveillance cameras relying on video analytics and artificial intelligence (AI) to deliver functionalities such as facial recognition, license plate reading and motion detection, nighttime crimes can pose something of a problem. Without adequate illumination, images from video cameras are grainy and unusable.If surveillance cameras can’t be used to prevent, detect and/or resolve crimes that occur in these areas, the entire security operation is obsolete Without proper lighting, potential criminals and moving objects essentially become indistinguishable, at night, thereby inhibiting even the most advanced security technologies. This limitation of traditional surveillance technology not only hinders immediate police response, but it also stops crime investigations dead in their tracks. Often, without video evidence that is clear and discernible, conviction in a court of law is next to impossible. A common response to this issue is to place security cameras near streetlights or well-lit areas. After all, according to NPR, street lights are effective in deterring crime,  as “there are people such as neighbors, pedestrians, or police, to actually see suspicious activity.” However, even if streetside and primary entrances are well lit, the areas that still need most to be surveilled are rear or side doorways shrouded by darkness, unlit back alleys, and so on. If surveillance cameras can’t be used to prevent, detect and resolve crimes that occur in these areas, the entire security operation is obsolete. Best-in-class security solutions must be able to see everything, day and night. A purpose-designed illumination solution Addressing this issue is easier than you might think. Much like a human eye needs some sort of light to “see,” so does video surveillance technology. Integrating external illuminators into a security solution can optimise camera performance exponentially, expanding a camera’s video capture and coverage abilities and ensuring the operation of video analytics, day and night. Opting for an external illuminator allows system integrators to select a device that matches the exact emission range of a camera’s field of view (FOV). The result is an evenly lit visual field, where captured images are clear and effective for security purposes. The two most common options available to integrators include infrared (IR) and white light illuminators. Each technology is built to optimise particular deployments, depending on their needs. Infrared versus white light IR illuminators emit IR light, which is invisible to the human eye and perfect for covert surveillance operations. When cameras need to be able to detect potential threats over long distances, IR illuminators are perfect for the job as they typically have longer emission ranges. IR illuminators are optimal for surveillance operations in license plate recognition, border patrol, safe cities, theme park, and medical sleep lab applications.Cameras deployed without proper illumination are rendered blind, especially at night If an end user needs to implement full-color video analytics for identification purposes, such as facial, object and license plate recognition, white light illuminators are undoubtedly an integrator’s best bet. IR illumination and traditional thermal security cameras, after all, are only able to provide black-and-white images, whereas object recognition software often identifies objects based on their color. White light illuminators installed alongside AI-powered surveillance cameras enable enhanced video image clarity, which, optimises video analytics performance. When customers want to physically deter suspicious activity, deploying white light illuminators is effective. A recent study out of Crime Labs New York found that businesses that deployed visible lights to deter crime “experienced crime rates that were significantly lower,” which “led to a 36 percent reduction in ‘index crimes’”. On top of all this, LED based white lights operate at low running costs and typically have long lifespans, saving end users thousands of dollars a year in energy costs without having to sacrifice surveillance optimisation. External versus built-in illumination Security customers looking to use lighting to deter crime and improve the performance of video surveillance may consider “all-in-one" solutions, as some cameras have LEDs (light emitting diodes) built into them. These LEDs typically encircle the lens and therefore shed light in whatever direction the camera is pointed. However convenient these may seem, built-in illumination can cause problems. First, LEDs built into cameras and next to other electronic components often cause heat to build up, which attracts insects that can trigger motion detection and obstruct a camera’s view. This heat buildup also shortens the LED lights lifespan. Built-in LEDs also tend to create “hot spots” with glare and reflection back into the camera, often because these lights only cover a 30-degree field of view (FOV), even though the average camera’s FOV is 90 degrees. This issue can severely limit a camera’s visibility, essentially rendering those remaining 60 degrees dark and unusable. All in all, when integrating lighting solutions into your security deployment, a cost-effective solution that enhances a camera’s video capture and coverage abilities, are external illuminators because they offer flexible choices of field of view and distances. Best-in-class security solution When it comes to criminal conviction in a court of law, “seeing really is believing.” Cameras deployed without proper illumination are rendered blind, especially at night, just as any security officer would be when patrolling the same unlit area. To guarantee end users the most reliable and highest performing security solution, consider integrating best-in-class illumination into your offerings.

Safety in smart cities: How video surveillance keeps security front and centre
Safety in smart cities: How video surveillance keeps security front and centre

Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyse more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns Public places need to be safe, whether that is an open park, shopping centre, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analysed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analysing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as licence plate reading, behavioural analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fibre-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.

Securing mobile vehicles: The cloud and solving transportation industry challenges
Securing mobile vehicles: The cloud and solving transportation industry challenges

Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, travelling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralised location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analysing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.

Latest Tyco Security Products news

Tyco, security products brand of Johnson Controls, announces secondary sponsorship of the British Superbike Team, SYNETIQ BMW Motorrad
Tyco, security products brand of Johnson Controls, announces secondary sponsorship of the British Superbike Team, SYNETIQ BMW Motorrad

Tyco, the security products brand of Johnson Controls, the globally renowned company for smart and sustainable building solutions, has announced its secondary sponsorship of the SYNETIQ BMW Motorrad team for the 2021 British Superbikes season. Support for TAS Racing “We are delighted to have the opportunity to renew our support for TAS Racing who run the SYNETIQ BMW Motorrad team,” said Gordon Morrison, GB Sales Director for the Johnson Controls’ Tyco access control and video solutions. Gordon adds, “Our two companies share the same level of determination to succeed and we both have enthusiastic, talented engineering teams who strive for continual improvement in everything they do. From a strategic marketing point of view therefore, this synergy makes TAS Racing the ideal partner to help us promote the excellence of Tyco solutions.” Tyco brands, Exacq, Kantech and Illustra Johnson Controls intend to organise technology days at selected British Superbikes events Johnson Controls intend to organise technology days at selected British Superbikes events, taking place during the 2021 racing calendar. Before watching SYNETIQ BMW Motorrad’s Andrew Irwin and Danny Buchan compete against 24 riders representing 14 other Superbike teams, invited business partners and their customers will be able to see how Tyco brands, such as Exacq, Kantech and Illustra, are harnessing the latest advances in technology. Artificial Intelligence infused into Tyco products In addition to a wide range of solutions that will help businesses operate safely during the COVID-19 pandemic, such as the Illustra Insight Intelligent Frictionless Access, the guests will also be able to learn more about how Artificial Intelligence (AI) is being infused into the Tyco product portfolio, as well as how they can generate new business with the help of Cloudvue, the Johnson Controls Cloud-based subscription service. Philip Neill – SYNETIQ BMW Team Principal, said “After a long and successful relationship together, everyone at TAS Racing is extremely happy to welcome Tyco back to the British Superbike paddock in 2021. The team image may have changed slightly, however it will be very nice to see some old faces back at the racetracks this year.”

Johnson Controls releases Tyco HD Video Encoder for seamless analogue and IP integration
Johnson Controls releases Tyco HD Video Encoder for seamless analogue and IP integration

Johnson Controls introduces the Tyco HD Encoder, an ideal solution that allows high definition (HD) and standard definition (SD) analogue cameras to function within an evolving IP infrastructure. The product is supported by both exacqVision, American Dynamics and VideoEdge. IP video surveillance Available in one-and four-channel options, the Tyco HD Encoder allows users in networked environments to retain HD and SD cameras while adding IP cameras over time, leveraging the benefits of IP while utilising their existing analogue infrastructure. Encoder hardware adapts analogue video to be sent over IP networks, helping CCTV systems upgrade to a modern IP video surveillance organisation. The HD Encoder is ready for deployment out-of-the-box and is Power over Ethernet enabled for minimal cabling by running power and data through the same CAT5/6 cable. The encoder also includes important features like HDMI out, H.264 compression for cameras up to 2MP, multi-streaming and support for AHD, CVI and TVI analogue protocols. Fully integrated video system Tyco provides network video recorders and video management systems from American Dynamics and Exacq, offering the foundation for a fully integrated video system. Purchasing each aspect of the solution from the same vendor reduces potential product lifetime issues while streamlining setup and support.

Tyco CEM Systems protect Salalah, Duqm and Muscat International airports with 1 access control security infrastructure
Tyco CEM Systems protect Salalah, Duqm and Muscat International airports with 1 access control security infrastructure

Oman Airports manages and operates all civil airports in the Sultanate of Oman. As a result of the growing aviation sector in the Middle East, Salalah, Duqm and Muscat International airports were all recently redeveloped with new state-of-the-art terminal facilities and technologies. Access control solution To protect Oman Airport’s growing number of passengers and new hi-tech terminal buildings, Oman Airports required an advanced access control solution that not only incorporated the latest advances in technology but also had proven resilience within the aviation industry. With 30 years’ experience of securing airports around the world, the CEM Systems’ AC2000 Airport security management system was the ideal match. As the largest airport in Oman, Muscat International’s upgrade was a landmark $1.8 billion expansion project. Phase one involved the construction of a new state-of-the-art 580,000 sqm Terminal 1 building, which was officially inaugurated for operations in March 2018. CEM intelligent card readers additionally feature a large internal database for offline card validation" Airport edition access control system “Oman Airports required a proven, fully integrated security solution to secure Muscat Airport’s new hi-tech Terminal 1 building, as well as a number of its external peripheral buildings. At the same time we were also awarded the contract to secure the new Salalah and Duqm Airports in Oman. “This allowed all three airports to use the CEM Systems’ AC2000 Airport Edition access control system and share a commonality of security infrastructure for operational excellence. We congratulate Oman Airports in their achievement and are delighted to be part of such an important leading infrastructure project for the development of Oman.” said Philip Verner Regional Sales Director, Security Products, Johnson Controls. Intelligent IP card readers CEM Systems’ range of intelligent IP card readers with integrated controllers (S610e, S700 readers) were installed throughout Oman Airports to provide the highest possible level of on-board smart card technology. CEM intelligent card readers additionally feature a large internal database for offline card validation and can store up to 200,000 cardholder records and 50,000 transactions offline. This ensures zero system downtime, prevents any loss of transaction data and delivers the highest possible level of system reliability within airports. Over 3,000 CEM IP card readers were installed throughout Muscat Airport’s new Terminal 1 to protect airside and landside locations, including 45 arrival and departure gates, 29 jet-bridges and 82 immigration counters. Emerald touchscreen terminals CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport A large number of outlying annex buildings (spread out over 30,000 m2) were also secured with CEM intelligent card readers. These included a new 97m high Air Traffic Control (ATC) tower, aircraft hangars, cargo and crew facility buildings and the new pivotal headquarters building for the Public Authority for Civil Aviation (PACA). CEM Systems’ emerald touchscreen terminals have also recently been chosen by Duqm airport for heightened security. Emerald is a combined access control card reader and controller featuring fully integrated Voice over IP (VoIP) intercom, onboard Power over Ethernet technology and a range of smart airport applications and operational modes, all in one single, powerful terminal. Integrated biometric and access control solution For areas of heightened security, over 1,300 CEM fingerprint card readers (S610f & emerald fingerprint terminals) have also been installed throughout all three Oman airports. As an all-in-one advanced IP card reader, controller and integrated biometric solution combined, CEM fingerprint readers uniquely provides three layers of security (card, PIN and biometric verification) via one hardware device and one integrated software enrolment process. This eradicates the need for a separate biometric enrolment solution, provides a quick and accurate biometric read time and ultimately creates less biometric verification errors at the door/gate. Intelligent IP readers critically provide Oman Airports with aviation specific door modes Gate room management CEM Systems’ intelligent IP readers also go beyond security by helping airport operations. Intelligent readers are used to enable air-bridge monitoring, provide check-in-desk enabling, control baggage belts and assist with airport passenger flow and gate room management. Intelligent IP readers critically provide Oman Airports with aviation specific door modes such as ‘Passenger mode’ which enables the efficient management of gate rooms for departing and arriving passengers. Passenger mode controls the open times of single or interlocking doors, ensuring Gate Room doors are opened or closed depending on the configuration set for a specific flight. The user-friendly LCD screen on CEM card readers effectively acts as a smart information point for ID staff and flight agents and allows staff to easily manage the Gate Arrivals process on the ground. S3040 portable hand-held readers Oman Airports now utilise portable card readers to enable random ID checks on personnelCEM Systems’ S3040 portable hand-held readers uniquely protected Muscat International Airport during its initial construction phase in December 2014. Portable readers enabled ID card validation at temporary airport site entrances and gates, which at the time of construction had no power or comms. Oman Airports now utilise portable card readers to enable random ID checks on personnel throughout all three airports. Designed specifically for airports, CEM Systems’ AC2000 Airport security management system provides powerful aviation-specific access control throughout airside and landside areas. Using a range of powerful AC2000 Airport software applications, Oman Airports benefit from sophisticated ID badging, airport visitor management and high levels of airport systems integration. Open architecture integration tools CEM Systems’ open architecture integration tools successfully enabled the AC2000 access control system to be seamlessly linked with other airport security systems including video, perimeter detection and Oman Airport’s central ‘Airport Operating System’ for the resolution of maintenance faults. This ensures that system maintenance faults and alarms are dealt with promptly, efficiently and with full accountability. Oman Airports use the CEM Systems’ AC2000 VIPPS application to manage airport pass applications and biometrics To provide the highest possible level of smart card security to over 30,000 authorised card holders, all three Oman Airports utilise highly secure CEM DESFire smart card technology with multiple layers of encryption. Oman Airports use the CEM Systems’ AC2000 VIPPS (Visual Imaging Pass Production) application to successfully manage airport pass applications and biometrics. AC2000 Visitors application The AC2000 Visitors application also provides a powerful tool for Oman Airports to monitor and control ID card access for visitors and temporary airport staff. Information such as ‘name of airport sponsor’ can be recorded and once visits have been completed, cards can then be recycled, creating efficiency savings within the airport ID centre. Moving forward, CEM Systems will continue to work together in partnership with Oman Airports and their chosen system integrators as all three airports move into their next development phases. It is understood that airport security needs and legislation requirements change over time and thus CEM Systems will remain flexible to help meet their evolving project needs.

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