In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditisation is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?
The Spanish video door entry systems brand had advanced that 2019 would be the year of connectivity. And they’re truly making it happen: Fermax announced the launch of their new DUOX monitors with WiFi connectivity. And with them comes the ability to answer calls and open the door from a mobile device (smartphone or tablet). True to their commitment to make the best technology available to the mainstream market, Fermax releases the DUOX VEO WiFi and DUOX VEO-XS WiFi monitors with integrat...
Vanderbilt, a global provider of state-of-the-art security systems, announced the official launch of its new webshop, which has been rolled out to European customers throughout the early stages of the year. Vanderbilt’s new and improved webshop is supported by Shopware, the software used by world-renowned brands such as Philips, L’Oréal, and Ben Sherman. The webshop represents thousands of products and is a practical solution that seamlessly connects existing customers with t...
Comelit’s Gold Partner, Door Entry Direct, has seen record attendance and received significant on-the-day sales at its most recent installer open day, showcasing the latest app-based door entry and facial recognition technology. The dedicated open day saw over 50 people attend in just four hours. It was an exclusive opportunity for the leading distributor of audio and video door entry systems to display Comelit’s stylish new security systems, including its stylish Visto video doorbe...
Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-centre when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecu...
VuWall, the provider of video wall and AV network management, and TBC Consoles — a world-class technical furniture designer, manufacturer, and installer— announced a partnership to provide customers with an affordable and efficient control room kit that addresses the specific requirements of small to midsize control rooms — and fully complements VuWall solutions. Engineered to simplify the design, quoting and purchasing, and installation process for small and medium size contr...
A long-term technical partner of CCTV manufacturer 360 Vision Technology, Envisage Technology Limited has earned itself a distinguished reputation as an expert in high-end projects, with a portfolio of unique products. For many years, the company has overseen the installation of many 360 Vision Technology camera products across a variety of applications. “Exploring beyond conventional CCTV and embracing the latest technologies allows us to stay at the very cutting edge of system solutions,” says Kevin Brown, Managing Director at Envisage Technology. “We employ a dedicated team of highly trained technical staff to support our customers across all areas; including hardware, software, networking, system integration, surveillance cameras and telemetry. This means that we are able to provide a complete solution for any application, and our close technical relationship with the sales and product development teams at 360 Vision Technology has been a key enabling factor.” Envisage Technology evaluated the 360 Vision Technology camera products with the Vivotek VAST 2 VMS platformVivotek VAST 2 VMS platform Illustrating the partnership between the two companies, Envisage Technology recently evaluated the latest 360 Vision Technology camera products with another of their industry leading partners’ product offerings, the Vivotek VAST 2 video management software (VMS) platform. “As a value-added reseller, we pride ourselves on the technical expertise and knowledge we are able to offer our security systems and networking installation customers across EMEA,” explains Kevin. “To further develop the compatibility and integration of the industry’s leading products we supply, we recently tested the 360 Vision Technology camera range with Vivotek’s VAST 2 VMS platform, to prove the viability of a total solution option perfect for a wide variety of installation applications.” Vivotek’s VAST 2 VMS features simple operation on single or multiple monitors, custom layout to fit corridor and panorama formats, rapid export of multi-channel video and acquiring VCA analytics with integrated cameras. Integrating cameras into VAST 2 VMS Predator and Invictus cameras are available with IR and white-light high intensity illumination“VAST 2 provides an easy and intuitive UI with rich functionality to meet the needs of any of our customers,” says Kevin. “Thanks to 360 Vision Technology’s ONVIF 2.4 Profile S compatibility, we were able to integrate their Predator and Invictus cameras into the VAST 2 VMS quickly and simply during our on-site integration evaluation.” Bridging the divide between analogue and IP systems, 360 Vision Technology Invictus and Predator cameras are equipped with Hybrid functionality, enabling installation in existing analogue systems and full 1080P HD IP video streaming networks. Economical, and simple to install, Predator and Invictus cameras are available with IR and white-light high intensity illumination, providing a ruggedized PTZ solution with an industry-leading (up to) 200 metres of illumination. “We are proud to support the integration of our camera range into an industry leading VMS such as Vivotek’s VAST 2,” says Mark Rees, Managing Director at 360 Vision Technology. “Not only does this ensure reduced installation time of 360 Vision cameras into a VAST 2 system, but also instant and full access to high-performance camera functionality.”
Matrox Graphics Inc. is excited to announce the launch of Matrox QuadHead2Go Series, an innovative range of multi-monitor controllers designed to deliver an easier, more convenient way to deploy next-generation video walls. Capable of driving four displays from one signal, these controller appliances and PCI Express cards provide complete video wall scalability and flexibility by powering video walls of any type and size — while delivering flawless image quality across high-impact configurations. OEMs, system integrators, and AV installers specialising in original and creative designs can use the included Matrox PowerWall software to effortlessly configure the latest emerging, large-scale, and artistic video walls. Matrox QuadHead2Go will be revealed for the first time at InfoComm 2019, in booth 3055. Building ultra-large video walls Multiple QuadHead2Go units can be used together to easily build ultra-large video walls under any operating systemQuadHead2Go controllers capture a single 4Kp60 video signal for display across up to four Full HD 1920x1200 screens. The input content could be from any source — including professional graphics cards and integrated GPUs, digital signage players, laptops, and more — while displays can be arranged in classic rectangular 2x2, 2x1, 3x1, 4x1, 1x2, 1x3, or 1x4 setups, or a variety of other artistic configurations. Multiple QuadHead2Go units can be used together to easily build ultra-large video walls under any operating system, including Microsoft Windows10 and Linux. QuadHead2Go guarantees out-of-the-box plug and play when using the default 2x2 landscape configuration, without having to install software or connect to a video source. On-device buttons on the appliance enable users to cycle through pre-set configurations to easily select and set the display layout, as well as access pre-saved images to set up display positions and fine-tune bezel-displaced pixels. Matrox QuadHead2Go REST API In Matrox QuadHead2Go, OEMs and system installers will discover unprecedented video wall design flexibility" Matrox PowerWall is an advanced, yet easy-to-use management software that allows users to work in offline mode to customise configurations and control the display outputs independently — even before establishing an active connection to the QuadHead2Go unit. The Matrox QuadHead2Go REST API is also available for integrators and developers looking to create custom functions and applications. “In Matrox QuadHead2Go, OEMs and system installers will discover unprecedented video wall design flexibility — use the controller as a standalone option for small configurations, connect multiple units together to create high-density video walls, or deploy in countless other video wall arrays,” said Fadhl Al-Bayaty, business development manager, Matrox Graphics Inc. “Furthermore, customers will appreciate the small-form-factor, low-power, integration-friendly appliance and card options, which ensure the most seamless video wall design experience possible.”
‘Conquering new markets together’ was the motto of the MOBOTIX Innovation Summit DACH 2019 held in Langmeil (located in the German state of Rhineland-Palatinate). The main topic was the opening of new market opportunities through a global network of partnerships and technology alliances. More than 150 participants from Germany, Austria and Switzerland learned about trends in the global markets for cyber security as well as the latest, market-ready MOBOTIX innovations. In addition, participants were given thorough insight into the MOBOTIX community and networking opportunities throughout Europe and beyond. Cyber security solutions MOBOTIX plans to launch a camera platform developed together with Konica Minolta One of the highlights at the Innovation Summit was a glimpse into the near future: At the end of the year, MOBOTIX plans to launch a camera platform developed together with Konica Minolta that is tailored to deep learning methods. This platform forms the basis for the market solutions developed jointly by MOBOTIX and its technology partners, and at the same time provides access to global distribution. The prototype shown at the event and the planned functions and features impressed and enthused the visitors, as they did the week before in Athens, where MOBOTIX held this year's Innovation Summit Europe. “MOBOTIX is undergoing a transformation process whereby we are evolving from a product manufacturer to a full-service provider of cyber security solutions based on our strong German DNA,” explained Thomas Lausten, CEO of MOBOTIX, at the conference. Energy-efficient systems MOBOTIX will also build off of strategic alliances, the expansion of technology and solution partnerships and a comprehensive range of intelligent end-to-end solutions for existing and new vertical markets. “The focus is on decentralised intelligence that ensures that tomorrow's CCTV monitoring is very different from what we see today,” said Lausten. In the new Partner Society, MOBOTIX will work closely with its global partners to develop cybersafe and decentralised, energy-efficient systems, thereby creating greater added value. “The key factors here are ensuring trust, innovation and reliability in an increasingly diverse and permanently changing market,” emphasised Lausten. In addition, the Partner Society will not only promote innovation, but also create new opportunities for business growth through a onestop shop with intelligent, cyber-safe video technologies – beyond human vision, said Lausten, referring to the MOBOTIX slogan. Global customer network The Partner Society will help us make the most of the expertise of all stakeholders across our channels" “The Partner Society will help us make the most of the expertise of all stakeholders across our channels,” Lausten explained. “Whether we’re dealing with niche or broadband solutions, it's a platform for developing a global customer network.” The conference was accompanied by an exhibition featuring several Technology Alliance partners. Kentix, Microsens, Real Network, PATLITE, Intercoax, Cathexis, eks Engel, Nelysis, Milestone, Genetec, EIZO, Eagle Eye and Frogblue presented their latest products and services. “We’re excited about the lively discussions, the exciting presentations and the unique group dynamics that made the MOBOTIX Innovation Summit DACH 2019 a success. We see a great deal of potential – and together with our partners, we aim to develop and take full advantage of it,” concludes Lausten. Immediately after the German conference, the MOBOTIX CEO visited ISC West in Las Vegas. At this event, the company presented itself to the American market, showed the latest innovations to MOBOTIX partners and interested visitors and provided an outlook on upcoming developments.
Visix, Inc. is now shipping the full release of their AxisTV Alert software application for digital signage. This stand-alone alerting platform can be used with any content management solution, including Visix’s own AxisTV Signage Suite, and easily integrates with popular third-party alerting suites like Alertus and Rave Mobile Safety. AxisTV Alert “We’re excited to launch this new app after beta testing it since December,” says Trey Hicks, chief sales officer for Visix. “Today’s school districts, colleges and even corporate campuses are very serious about on-site safety, and our software is a great addition to their crisis communications toolkit. It’s very gratifying to help organisations keep their people safe.” AxisTV Alert is built around Common Alerting Protocol (CAP) standards, and has been designed for high reliability, scalability and performance. The user interface is streamlined and dedicated to alert functionality, with time-saving workflows to ensure that critical alerts and updates can be sent across a digital signage system in seconds. Clients can use the app to send out emergency alerts, safety notices or important reminders, with multiple messages running on the system at once or a single message overriding all screens for a selected time period. Central alert management system The platform combines a central alert management application (AxisTV Alert) with playback software (AxisTV Siren) for an unlimited number of players and can be used with both on-premise and hosted signage systems. AxisTV Alert uses asynchronous and multi-thread processing for high performance while 1) consuming CAP messages from third-party mass notification vendors and 2) rapidly communicating with media players running Siren. AxisTV Alert also provides customisation options, letting clients configure standard fields like headline, description, instructions, contact and web link. The software automatically sizes message text to fit the display area on screen, and clients can style their alert messages with choices for font, color, style, background image and more.
Eagle Eye Networks, globally renowned company in cloud video surveillance and security solutions, along with IONODES, international market innovator in dedicated IP video appliances and products, has announced the integration of Secure Display Stations with the Eagle Eye Cloud VMS. The IONODES Secure Display Stations offer a comprehensive video wall and spot monitor solution for Eagle Eye Cloud VMS. This partnership will deliver Eagle Eye Cloud VMS users seamless live video wall displays, spot monitors, and public view monitors with a greater number of configuration options and features than possible before. IONODES Secure Display Stations IONODES Secure Display Stations have been designed to promote more secure environments by making live video more pervasive. The Eagle Eye Cloud VMS provides 100% cloud management, 100% mobile or web browser viewing, cloud video recording, and some local display options. The IONODES display appliance accesses video streams directly from the cameras providing low latency live viewing and many more local display options. The ION-R100S and ION-R200 Secure Display Stations can display up to 32 IP video streams, on one or two HD monitors, and can be managed directly through the Eagle Eye Cloud VMS. Eagle Eye – IONODES software integration The integration between Eagle Eye and IONODES delivers customers a much more complete local display solution" “The integration between Eagle Eye and IONODES delivers customers a much more complete local display solution that can support large numbers of monitors at very reasonable costs. Customers still get the benefits of cloud management and cloud recording but can now have large video walls if they need,” stated Dean Drako, CEO of Eagle Eye Networks. Enhanced cybersecurity IONODES Secure Display Stations limit cyber security threats and cannot be tampered with by general staff or the public. This ensures that video is delivered reliably, securely and efficiently, around the clock. “IONODES is committed to using video display to increase safety through awareness. This integration gives Eagle Eye Cloud VMS customers another means to dynamically display live video at their facilities and enhance safety and improve business processes.” said Eric Tasso, CEO of IONODES. IP display solutions IONODES is focused on pushing the boundaries of video technology, developing the latest in IP display solutions. IONODES experience in IP video and strong partnerships with industry leaders deliver innovative products designed to enhance people’s lifestyle while ensuring their safety and security.
Custom Consoles reports a successful and well-attended the Security & Counter Terror Expo (SCTX) 2019 show, held at the London Olympia exhibition centre March 5th-6th. The company exhibited its SteelBase range of control room and the latest version of the MediaWall monitor mounting system. Technical control applications "Increasing use of remote cameras throughout the security and process control industries has generated greater than ever demand for multi-screen video displays," says Sales Manager Gary Fuller. "We expanded our exhibit floor space this year to accommodate an example of MediaWall and a SteelBase Lite desk in a classic CCTV supervision configuration. This attracted a lot of interest from visitors in the defence and corporate security sectors." MediaWall is an ideal way to mount multiple flat-panel video display screens in any combination of sizes" "There was a big focus at this year's show on the use of drones as aerial surveillance platforms. These generate even more video content which needs to be studied live or after the event. MediaWall is an ideal way to mount multiple flat-panel video display screens in any combination of sizes for side-by-side comparison of live or stored security feeds from any source. Originally developed for the broadcast industry, MediaWall has proved highly successful for technical control applications in security and process monitoring." MediaWall and flat-screen monitor displays Custom Consoles' MediaWall allows flat-screen monitor displays of practically any width to be constructed from standard horizontal and vertical support elements. It can be used as a fully self-supporting structure or coupled directly to a studio wall. Individual screens can be positioned so that the edges meet exactly to form a continuous horizontal display limited only by the boundary of the monitor panel itself. Ergonomic efficiency All wiring between components mounted on MediaWall is fully concealed and can enter or leave the structure at any desired point. Redesigned lateral support beams in the latest version allow display panels to be mounted even more easily than before. Redesigned lateral support beams in the latest version allow display panels to be mounted even more easilyCable management is in stronger and more attractively styled steel ducts rather than plastic. The supporting leg sides are now black instead of silver, matching the latest Custom Consoles Module-R desk styles. Media Wall is available in any specified element widths. Built to withstand the wear and tear of the utilities and marine industries, SteelBase Lite desks are designed to ensure ergonomic efficiency particularly during a long working shift. The desks are attractively styled and built on extremely robust steel base frames with desktops surfaced in a choice of hard-wearing laminate or Marmoleum. SteelBase Lite range features Additional design features of the SteelBase Lite range include hinged removable access doors, 19 inch equipment racking, heavy cable management, power distribution panels and variable-speed ventilation fans. Worktops can be configured to suit individual client requirements. SteelBase-Lite is designed to conform to ISO9241 part 5, ISO11064 Part 4 and EN527 Parts 1, 2 and 3 All elements of the desks are guaranteed against component failure for five years of normal use. SteelBase-Lite is designed to conform to ISO9241 part 5, ISO11064 Part 4 and EN527 Parts 1, 2 and 3. ISO 9001 certified manufacturer Custom Consoles Ltd is an ISO 9001 certified manufacturer of project-specific and modular broadcast, process-control and security furniture. Its product range includes motorised, manually-adjustable and fixed-height units plus fan-cooled sound-insulated equipment housings. The company operates from a 1,200 square metre UK-based production facility equipped with 3D computer-aided-design facilities, computer-controlled cutting machinery and a thermoform press. These resources provide the dual benefits of precise quality control and prompt delivery times, typically 21 days from receipt of order. Custom Consoles' clients include governmental and corporate organisations in Europe, the Middle East, Asia and Australasia.
In the security industry today we see many installers and integrators using standard consumer grade monitors for video surveillance. This is primarily due to budget constraints, but can end up costing significantly more over the life of the install. This is because most installs are now using HDMI connections primarily. A consumer monitor has HDMI input, so why isn’t it good enough? Well, consider the average cost of a 19.5” consumer monitor. The retail price is around $80-100 compared to the MRRP of a commercial grade monitor of around $150-200. Yes, it’s a premium of 50-100%, but there are a few important criteria that differentiate the products.* 1. A consumer grade monitor isn’t designed to run 24/7 If you look at most consumer grade monitor user manuals they will explicitly state that they should only be used continuously for up to 14-16 hours per day due to using lower quality resistors and capacitors on the mainboard. What about your security in the hours the monitor shouldn’t be running? OK, so let’s ignore that and run the monitor 24/7. It will usually burn out within a year, leading you to replace the monitor. Already the commercial grade monitor has been worth the premium, and that’s in the first year. 2. Consumer grade monitors don’t have Anti Pixel Burn Given that most CCTV monitors are connected to static cameras they will usually have the same image on the screen for 24 hours a day. Remember why computers have “Screen Savers”? A few months of displaying a static image will cause ghost images to burn onto the screen due to overheated pixels, causing image degradation and the need to replace the monitor. These ghost images are even visible when the monitor is powered off! Anti Pixel Burn prevents this by imperceptibly shifting the image by a few pixels periodically to prevent the individual pixels from overheating and thus causing these problems. 3. Many co-axial inputs won’t be supported by a consumer grade monitor Commercial grade monitors may or may not need to use co-axial inputs including CVBS, AHD, HD-TVI, HD-CVI and HD-SDI, but one thing for sure is that a consumer grade monitor just won’t support them. Most consumer grade monitors should only be used continuously for up to 14-16 hours per day 4. When using 4K, consumer grade products more often than not use upscaled 4K This causes the image reproduction on the monitor to not be the true image being sent from the camera or input device. Commercial grade products from most specialist commercial monitor manufacturers use true 4K, recreating the image exactly as has been sent from the input device. We have heard from many distributors and OEM customers who have tested true 4K models side by side with products from LG, Samsung and others, and they have have been blown away by the difference in image and colour reproduction. 5. Consumer grade products generally come with a 1-year warranty Many commercial grade products come with a 3-year warranty as standard, but are generally expected to last much longer. The MTBF (minimum time before failure) of the panels that most commercial grade monitor manufacturers use is 50,000+ hours, which at 24 hours a day is almost 6 years! There are many commercial grade monitors out in the market still being used after 8-10 years or more, so they stand up to the test of time. Even if they only last the warranty period of 3 years that’s still as long as 2-3 consumer grade monitors. Why choose a commercial grade monitor? It’s time to ask if commercial grade monitors might be worth the premium. What are you using for your installs? Are end user budget constraints the sole driver for the use of consumer monitors, or is it that the installers aren’t explaining (or don’t know) the reasons why a commercial grade monitor is usually much better value? Let’s start the discussion. *Prices estimated July 2017
Security control rooms should be functional and durable, and their aesthetics should incorporate matching colours that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Role of lighting and aesthetics in control rooms “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioural changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colours throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the colour, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customised tailored furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colours in the design. Winsted can customise its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here
Technology is changing the look and function of today’s security control rooms. Old-school CRT (cathode-ray tube) monitors are giving way to the thinner, flat screen monitors in the control room environment, but the transition is gradual. Randy Smith of Winsted still sees many control rooms that need to make the conversion, which is a boon to his company’s business. Furniture today is designed differently to accommodate the thinner monitors, often with larger screens. Need for integrated rack systems With the increase of IP-based systems comes the need for integrated rack systems that include advanced functionality such as cable management, adds Jim Coleman, National Sales Manager, AFC Industries. Server rooms are environmentally controlled by cooling systems and power systems monitored on the IP network. Low-profile flat screens allow centres to utilise space vertically, thus creating a smaller footprint for the consoles. Additionally, with IP-based systems, workstations will have a smaller footprint because there is less cumbersome equipment. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security, says Coleman. This environment also helps with cable and power management. AFC builds technical furniture racks that adhere to the precise needs of computer network server room operators. The company designs and fabricates LAN workbenches with versatile functionalities, and server room workstation racks that are scalable. There is a complete line of IT workbenches, IT computer racks and computer server rack mounts with flexible mounting options. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security Flexible control room designs Matko Papic, Chief Technology Officer of Evans Consoles, says the transition from bulky CRT equipment to flat-screen (lower profile) monitors was a major disruption in control room design; it changed the whole dynamic. Another evolution is the use of IP video streaming, which allows more flexibility in manipulation of audio-video content, and requires more flexible control room designs. Another shift, driven by larger, higher-definition monitors, is a shift to fewer monitors that display more information. Instead of a smaller monitor for each information stream, larger monitors now consolidate that information into “dashboard” displays. Looking ahead, control rooms will need to be more flexible, both in the initial design and the ability to adapt to changing technology, says Papic. Legacy customers who are currently using PCs may be moving to more remote applications. Sit-stand equipment will continue to be increasingly prevalent. “There will be more emphasis on flexibility, technology integration, and the ability to change over the life of the system,” says Papic. Consolidation of multiple operations into a single system A trend in security is consolidation of multiple physical operations into a single system, says Papic. As a result, more customers are taking more interest in alarm management and situational awareness. How is the technology being used in terms of alarm triggers? How can the systems react rapidly and provide information to a larger audience in the control room? These questions impact how control rooms are designed, and Evans Consoles can adapt lessons learned from other markets to these trends in the security arena. Greater use of technology is inevitable, says Coleman of AFC Industries. “It is virtually impossible for humans to monitor all security data at the street level in our cities,” he says. “As computers become more powerful and their programs more all-encompassing, we will see a greater shift to robotic and technology uses that will provide enhanced monitoring capabilities and safety Read our Control Rooms series here
AT Brown (Coaches) Ltd is a premier coach company based in Telford, England that has been operated by the same family for over 100 years. After moving to larger premises in the town’s Hortonwood Industrial Estate in 2005, AT Brown began suffering from constant diesel theft. Installing a Gallagher monitored pulse fence stopped the thieves overnight. Despite having installed CCTV cameras and employing mobile patrols, AT Brown owner Ewen MacLeod says the diesel theft problem continued for the first eight years on the new site. “Thieves were coming through the security fence and syphoning fuel out of the coaches. The investment in CCTV cameras and mobile patrols wasn’t paying off.” Perimeter security solution Gallagher Security partnered with SPG Security Systems UK Ltd to provide a perimeter security solution that would let AT Brown get back to running their business. A Gallagher monitored pulse fence was installed around the whole site, including the large double leaf access gates. The monitored pulse fence was easily retrofitted to AT Brown’s existing security fence, making it a cost-effective option that could be quickly installed without any disruption to the business. SPG and Gallagher very quickly got to know what our requirement was and installed it around us" “SPG and Gallagher very quickly got to know what our requirement was and installed it around us,” says Ewen. “There was no impact whatsoever on us running the business.” Gallagher Security strategic business development manager Kevin Godfrey says the monitored pulse fence provided deterrence and detection for the whole site. Building alarm system “It’s a really simple, effective solution that has negated the need for guard patrols and a CCTV system.” The fence can be armed or disarmed with the building alarm or a keypad, and any break-ins are notified on a phone, through the building alarm system. Since the monitored pulse fence was installed in 2013, there have been no further incidents at AT Brown. The fence provides a powerful visual and practical deterrent to would-be thieves, preventing further break-ins and resulting in happy staff, and children getting to school on time in the mornings. “Everyone feels more secure, which is a very important factor,” says Ewen. “Now we can just carry on running our business the way we want to.”
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximise field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwest, many of which included older analogue cameras. They chose to install a mix of Hanwha Techwin models including Wisenet P series PNM-9000VQ multi-sensor / multi-directional outdoor vandal-proof dome cameras with 5 megapixel lens modules and Wisenet X series XND-8020F 5 megapixel indoor flush mount dome cameras. Surveillance cameras managed by Omnicast VMS The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locationsColumbia Bank is in the process of the multi-phase upgrade that converts their existing branches to Hanwha Techwin video surveillance cameras managed by Genetec’s Security Center Omnicast Video Management System (VMS). The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locations. They will complete another 60 sites in 2019, and 30 more in 2020. The video cameras serve as part of an overall physical security plan and are positioned to provide expansive coverage of bank interiors including teller lines, exteriors including parking lots and surrounding areas and ATM machines. Cameras bundled with analytics Armstrong said Columbia Bank tested out a of variety of models before deciding on Hanwha Techwin. “I didn't know which camera vendors would give us the biggest bang for the buck,” he said. “But I settled on Hanwha Techwin for a couple of reasons. One, is the price competitiveness and, two, the fact that the cameras come bundled with so many analytics that many companies want to charge extra for those licenses.” One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines. “If an individual is loitering around one of our ATMs beyond the set time limit, then we have it programmed into Genetec’s Security Center to send an alert." "Omnicast snaps a photo of the loiterer and emails it to everyone designated on our security team. We then can take a quick look at that photo and quickly determine whether or not somebody is utilising the ATM as a customer or if they're doing something they're not supposed to, such as trying to break into the ATM or installing a skimmer.” Health monitoring of the cameras Armstrong said, as he tested cameras from other vendors, he noticed a consistent drop rate which he was concerned would get worse. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events" “Security Center provides health monitoring of the cameras, and what I looked for was if the availability started dropping below 98 percent. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events. One camera model we were testing was experiencing regular outages, where we would lose 30 seconds off and on throughout the day. These short loses added up quickly and we were seeing availability times dropping somewhere around 93 to 94 percent. That wasn't acceptable. “When I reviewed the data on the Hanwha Techwin model, the average availability was consistently above 99 percent, which was so impressive. It might just be a two percent difference, but it's inevitable that the one time you need it is the one time that camera is not working as expected. Columbia Bank was unwilling to accept the risk of utilising equipment that failed to meet our standards, and decided to partner with Hanwha Techwin, who provided a much more reliable end user experience.” Utilising H.265 and WiseStream compression Impact on network infrastructure and bandwidth were also determining factors for Columbia Bank as they chose to upgrade their video surveillance system. Armstrong said he was disappointed to find many camera manufacturers were not quickly integrating usage of H.265 compression technology into their products. He said he is impressed that Hanwha Techwin utilises H.265 in so many of its camera models, as well as the fact that Hanwha has incorporated its own WiseStream technology into its cameras, making them even more efficient. Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression, the bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. Installing non-intrusive cameras Community banks are charged with keeping employees, customers, and assets safe, but also need to present a warm and inviting environment since they are often a hub of civic activity. In-your-face video surveillance cameras in a bank can be threatening to any would-be criminal, but they are also off-putting to customers that visit banks on a day-to-day basis. This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space"When Armstrong and his team were evaluating camera solutions across its branches, they wanted to find a way to let customers know they were providing the latest in video security without the potentially intrusive analogue cameras that often can be found just inches away from customers during transactions at the teller counter. Higher resolution 5 megapixel cameras “It’s a balance – you want customers to feel secure, but you don’t want them to feel like they are in a prison or a fishbowl,” said Armstrong. He said they removed the older analogue cameras on the teller line and replaced them with the higher resolution 5 megapixel Hanwha Techwin models, which were placed off the teller line. “This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space,” he said. SPD-150 49 Channel Decoder for connectivity One way to convey that Columbia Bank is all business when it comes to security was with an innovative decoder offered by Hanwha Techwin. Armstrong said they wanted to have video monitors showing surveillance camera feeds in certain higher-risk locations so that customers would know they are being recorded, and that would serve as a deterrent to any would be criminals. However, with the change in hardware, they were unable to connect monitors directly to a DVR. Armstrong said Hanwha’s SPD-150 49 Channel Decoder has allowed them to connect analogue, HDMI, and VGA. Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson “Being able to put one Hanwha decoder unit in a branch and run three monitors off of it – as well as the ability to hook monitors up to some cameras directly – has saved us tremendous amounts of money while adding a visual security feature.” Adding cameras outdoor to assist community Columbia Bank has long emphasized that they are a community bank that’s community minded. When Armstrong and his team decided to upgrade their video surveillance solution, they made the decision to add video surveillance cameras to the exterior of all bank locations not only to protect their customers as they come and go, but also to assist the community and law enforcement when incidents occur in areas surrounding their branches. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec" “We look at it as the opportunity to give back to the community and provide assistance in a variety of ways,” said Armstrong. So far, Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson. Satisfied with the system’s performance Columbia Bank has been well served by the Hanwha Techwin-Genetec security solution and Armstrong said they are very satisfied with the performance of the system. “Hanwha Techwin has been a phenomenal partner for us,” he said. “And that’s what I look for in a security provider – a long-term partnership. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec and we look forward to completing all phases of the project.”
Evelina has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. User-friendly features Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires with aesthetically pleasing profiles and user-friendly features and functionality the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.
Fermax is delighted to have been able to offer an ideal, cost effective solution to allow installation partners to complete a successful upgrade of a large apartment complex in Nottingham. Working with its approved partner FSE Security systems and involving over 90 apartments at Marina Park Nottingham, the challenge was to upgrade an old third-party audio only system to a modern audio-video system with the minimum of disturbance to residents and without incurring excessive high cost. By using the Fermax 2 Wire Duox system with SKYLINE surface mounted panels and VEO-XS flat screen hands-free video monitors, the installation was completed using existing cables throughout, achieving major reductions in time and material cost. Benefit of image storage Residents were delighted to be able to upgrade to the new Fermax VEO-XS monitor using innovative 2 wire DUOX technology offering the high-quality performance of a purely digital system. As well as its modern, slimline design, the VEO XS hands-free monitor offers the added benefit of image storage and retrieval using the PHOTOCALLER function, enabling residents to view images of visitors and callers to their apartment whilst they were not at home. A delighted installer commented: “The cables were a selection of cat 5.8 core alarm cable and flat twin 0.5 mains flex; all cables suited the DUOX system which was easy to install and easy to program. Most of all it was user friendly which to me as an installer is the most important quality.”
A 300-plus camera city centre video surveillance scheme in Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The previous analogue-based CCTV system was more than 20 years old and had become expensive to maintain, so City of Lincoln Council decided to replace the analogue cameras and transmission equipment with HD digital equipment. The total cost of ownership has been reduced by the savings made on legacy fibre lease costs, as well as reduced energy consumption and the ability to configure and maintain the cameras remotely. Installation of IP full HD system The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity. Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The council employed independent consultants Lever Technology Group to help them ensure they had a robust and future-proof radio network design. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to drive innovation in the city and harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Bandwidth efficiency using H.265 compression A combination of fixed and PTZ cameras were installed over a new 1GB duplex network. These include cameras from the Dahua Pro series, which features high image quality, bandwidth efficiency using H.265 compression and excellent low-light performance. Bullet cameras from the Ultra series – with powerful optical zoom, IR distances of up to 50 metres and software which supports people-counting and heat-mapping – were also installed. The design of the scheme incorporated both camera and server-side analytics with legacy motion and audio detection The bandwidth efficiency of the cameras meant that multiple cameras could be installed in any given position, providing 360° coverage of locations and up to 20 Megapixels of video capacity per location – compared with less than 400,000 pixels with the previous analogue cameras. The design of the scheme incorporated both camera and server-side analytics, including video content analytics, facial recognition, ANPR, heat maps and pedestrian counting, as well as legacy motion and audio detection. The objective of the facial recognition aspect is to support operators in areas such as the search for missing and vulnerable individuals. PoE switches for providing power The superior image quality of the new system is borne out in figures which show an increase in ‘actionable’ images from 5% with the previous system to 60% successful reviews with the new one. Dahua PoE switches were also installed to provide power to the cameras, which are then connected to a layer-2 network. A new video wall comprising ten Dahua DHL49-4K LED backlit 49-inch 4K Ultra HD video wall display units featuring industrial level wide-viewing LCD panels, was fitted into a newly refurbished control room in City Hall and connected to i-Comply wonderwall video display drivers. This is a great collaboration of key project partners that have a tried-and-tested pedigree and working relationship with Videcom Security" Supplied through authorised distributor Mayflex, the entire system was installed by public space CCTV specialists Videcom Security, which worked with other partners to provide a high-performance, efficient and feature-rich system. Cost-effective and reliable equipment Bill Mead, Managing Director at Videcom Security, said that working largely with Dahua video equipment meant it was easier for engineers in terms of configuration, as well as being cost-effective and representing good value for money. “Working with the Dahua product range has been great. The products have proved to be reliable and we experienced very few problems, from the initial configuration through to installation and commissioning. “This is a great collaboration of key project partners that have a tried-and-tested pedigree and working relationship with Videcom Security. We broke new ground with the development of 4K H.265 decoding, the support through Luxriot for camera-side analytics and edge recording, and the development by Dahua of camera-to-camera communication, allowing for non-connected systems to communicate locally.” Infinet 5GHz and Siklu E and V band radios Videcom Security is a certified Dahua Integration Partner, training for which was delivered both by Dahua and the Mayflex Academy Dahua is a solution provider in the global video surveillance industry and associated technology and has a keen focus on innovation by investing heavily in research and development. For the Lincoln city scheme, its products were selected based on their performance and cost-effectiveness to meet project budgets. Videcom Security is a certified Dahua Integration Partner, training for which was delivered both by Dahua and the Mayflex Academy. This helped Videcom negotiate key firmware enhancements, which added to many of the analytical features available in each of the cameras. The wireless network is built with Infinet 5GHz and Siklu E and V band radios. Resilience and diverse routing has been built into the network design, which supports video surveillance as well as public Wi-Fi and capacity for smart city services. Luxriot have worked closely with Dahua, supplying their Evo Global video management system and supporting edge analytics integration through their ‘events and actions’ management, which has also been integrated through to i-Comply’s VTAS CRVMS software (now rebranded as Viewscape). Real-time control and video streaming The Dahua system implemented by Videcom Security provides the main elements of our tier-1 solution" The introduction of H.265 compression was ground-breaking for such a project, with the system capable of displaying 4MP and 6MP H.265 to the operator’s spot monitor with real-time control and video streaming. “The Dahua system implemented by Videcom Security provides the main elements of our tier-1 solution,” said Martin Byrne, CCTV Team leader at Lincoln City Council. “The police are extremely pleased with the system and we’ve had very positive feedback from them. “There is really no comparison from how we operated previously to how we can now. It revolutionises how we manage the CCTV systems and data. The potential for what we can achieve going forward is remarkable. We have now started to get real results from the investment in analytics; in particular vehicle and people-counting has been deployed and data is used to enhance other city projects.” Martin added: “Dahua has taken time out to visit and discuss with us our ambitions for smart city services. We have adopted Dahua as our brand of choice for CCTV cameras and have so far been very pleased and impressed with their reliability, low-light performance and overall image quality.”