Viking Electronics’ TBB-1B is an in-line device that actively boosts talk battery power to analog devices. “It’s getting more common that FXS ports and analog extensions don’t produce enough talk battery. The TBB-1B solves this problem and it is simple to use.” Paul Speltz, Sr. Engineer, Viking Electronics TBB-1B talk battery booster Use the TBB-1B to boost talk battery from a VoIP phone system ATA...
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home de...
GeoVision Video Wall allows administrator to create layouts with a variety of displays including desired camera channels, zoom windows, scan windows, web pages, video playback and live view pop-up from E-Map. It’s able to support up to 57,000 live view channels simultaneously. GeoVision Video Wall Two main features GeoVision Video Wall offers: The ability of displaying a single live view channel across multiple monitors. The ability to project content onto the displays of another PC....
The new Wisenet 5 megapixel Flateye IR dome cameras manufactured by Hanwha Techwin are designed for high humidity environments and for where condensation might occur because of temperature differences. A key feature of the Wisenet QNE-8011R and QNE-8021R domes is that they each have a flat surface cover which is applied to the front of the lens, instead of the dome cover. This reduces IR diffused reflection which is caused by moisture and in the absence of a normal transparent dome cover, also r...
Pyronix is delighted to provide even more value and capabilities to installers and users alike, with the addition of video verification to ProControl+. Now, using our Enforcer V10 control panel, Wi-Fi cameras and security and life safety peripherals, the system can be tailored to detect, notify and verify any activity. “We’re really pleased to add this latest feature to our ProControl+ app,” said Pyronix Marketing Manager, Laurence Kenny. "Video verification delivers fantastic...
Revader Security, manufacturers of the Galaxy Mobile CCTV Tower have received a new order from Scorpion Security. Finished in the firm’s house colour with custom designed signage, Scorpion have named their towers ‘Stingers’. Scorpion Security purchased their first ‘Stinger’ at the end of last year. Based in Northampton, Scorpion has seen a dramatic increase in demand for its Stinger surveillance tower since the beginning of this year. Scorpion is fast developing it...
VuWall, provider of video wall and AV network management solutions, announced a corporate partnership with LG Electronics, the global manufacturer of monitors, personal computers, digital signage, and commercial displays. This partnership allows VuWall and LG to offer customers a fully integrated control room solution that combines VuWall's advanced VuScape video wall processor with LG's latest 55SVH7F video wall display. "Our goal is to provide an easy-to-install, easy-to-use solution for professionals in command and control room environments so that they can focus on their 24/7 visualisation experience and not worry about the technology," said Paul Vander Plaetse, CEO at VuWall.VuScape is a series of modular video wall processors and controllers designed for small and large-scale video walls "By partnering with LG, we continue to deliver on that commitment — by combining these two great technologies, our customers have even more powerful solutions for solving their real-world challenges." VuWall Touch Panel VuScape is a series of modular video wall processors and controllers designed for small and large-scale video walls. They can be combined with the VuWall Touch Panel, a PoE tablet with an intuitive interface designer, and as a complete, easy-to-use video wall management and operation solution. The LG 55SVH7F video wall display features a razor-thin, 0.44mm bezel or 0.88mm when measured from bezel to bezel. It also boasts vivid, dynamic picture quality with a higher and wider viewing angle, uniform color expression, and image gap reduction. Moreover, it features Smart Calibration, a simple and fast process that does not require an external device or human intervention. Controlling LG displays remotely Organisations will have a comprehensive ecosystem driving their video walls from anywhere in the facilityThe VuWall and LG integration offers customers the ability to control LG displays remotely using the VuWall scripting tool with VuScape controllers, giving control room operators and supervisors the utmost flexibility and ease of use. As a fully integrated platform, organisations will have a comprehensive ecosystem driving their video walls from anywhere in the facility. Customers can have their first look at the integrated solution in LG's new prestigious showroom in Paris where they can experience all the benefits of the new control room ecosystem. Providing best display technology "LG strives to continually advance and push the envelope, providing our customers with the best display technology in the world. This makes it vital to choose the right technology partners to address the needs of our customers in specific markets," said Harri Ekholm, Vice President of Sales from LG Electronics. "VuWall is a recognised leader in the command and control room industry with solutions known for their reliability and high-performance technology designed with a deep understanding of mission-critical needs. These features make VuWall the perfect partner for us."
The Spanish video door entry systems brand had advanced that 2019 would be the year of connectivity. And they’re truly making it happen: Fermax announced the launch of their new DUOX monitors with WiFi connectivity. And with them comes the ability to answer calls and open the door from a mobile device (smartphone or tablet). True to their commitment to make the best technology available to the mainstream market, Fermax releases the DUOX VEO WiFi and DUOX VEO-XS WiFi monitors with integrated internet connectivity, which allows calls at home to be diverted to the user's smartphone or tablet. Revolution in video door entry systems With the new DUOX VEO WiFi and DUOX VEO-XS WiFi monitors, FERMAX has taken the leap into the ‘Internet of Things'WiFi connectivity on monitors sets a radical change in video door entry, as it allows the user to interact when they are away from their home as they would if they were at home. Thanks to the call divert to smartphone and tablet, users can see the person that is at their front door, have a conversation with the them or open the door if they want to, from anywhere in the world. It doesn't matter whether users are in the office, travelling or on holiday, in or out of the house: they can answer any call made to their video door entry system, any time: they just need to download Fermax's free BLUE app and pair the monitor with their mobile device. With the new DUOX VEO WiFi and DUOX VEO-XS WiFi monitors, FERMAX has taken the leap into the ‘Internet of Things’, a revolutionary concept where objects are connected to make life easier. Features of VEO and VEO-XS monitors Both the VEO and VEO-XS versions have a 4.3" widescreen colour display, ringtone options, automatic image captureFermax offers the VEO and VEO-XS monitors with DUOX technology as their new entry-level systems. These monitors were already ahead of any other indoor terminal on the market with their great little technical features. Both the VEO (with handset) and VEO-XS (hands-free) versions have a 4.3" widescreen colour display (16:9 format), ringtone options, automatic image capture and a ‘do not disturb’ function. They also have the impeccable design one would expect from the Spanish brand. And now, the users can choose the WiFi call divert option for convenience, natural communication, whether they’re at home or not. And for individual homes, the DUOX VEO WiFi and DUOX VEO-XS WiFi monitors are also available in kits: all-in-one solutions with all the necessary elements for the installation.
Vanderbilt, a global provider of state-of-the-art security systems, announced the official launch of its new webshop, which has been rolled out to European customers throughout the early stages of the year. Vanderbilt’s new and improved webshop is supported by Shopware, the software used by world-renowned brands such as Philips, L’Oréal, and Ben Sherman. The webshop represents thousands of products and is a practical solution that seamlessly connects existing customers with the ability to browse and purchase content on a moment’s notice. Mobile responsive and integrating with the company’s main website, users can now enjoy all of Vanderbilt’s products, news, and resources in a ‘one-stop-shop’ system. More convenient customer experience This webshop focusses much more effectively on an easier ordering process with a nicer, natural look and feel"Commenting on the official launch, Peter Mueller, CIO of Vanderbilt International, stated: “With Shopware, we chose a completely new platform for our B2B business that is a state-of-the-art platform and provides our customers with a new and much more convenient customer experience. In particular, this webshop focusses much more effectively on an easier ordering process with a nicer, natural look and feel.” The new webshop promises to provide greater flexibility and usability to customers choosing to browse through Vanderbilt’s extensive product portfolio. Designed with every aspect of the customer in mind, the new webshop has faster load times and a new streamlined services section for registered customers. Speeding up the order process Andreas Schuhmacher, Global Customer Service Leader at Vanderbilt, further explains the key strengths of Vanderbilt’s new online shopping service. “Features like shopping lists help speed up the order process and provide transparency on all placed orders. “And it’s not just the shopping experience. The new webshop includes additional resources like manuals, software downloads, and technical descriptions. As this launch is only the start of the ongoing development of our webshop, I firmly believe this platform will become the essential tool for our customers in the future,” Schuhmacher concludes. Webshop with intuitive interface We want the Vanderbilt webshop to create a positive brand experience, with a simplified, intuitive interface"Ross Wilks is Head of Marketing Communications at the company and states that a critical element of Vanderbilt’s overall vision is supporting customers through every step of their journey, an idea which the webshop will play a significant role in through value-added resources, clear communication, and on-time delivery. “Based on our core values as a company, we want the Vanderbilt webshop to create a positive brand experience, with a simplified, intuitive interface that makes it easy to navigate and use, much like a B2C experience you would find on such sites as Amazon or eBay today. To achieve this, we are pro-actively developing the new platform, listening to customer feedback, and enhancing where possible to ensure that we deliver on our commitment.” As a result of this new webshop launch, Vanderbilt’s previous online shopping platform, SPIAP, is now an unsupported platform in phase-out mode. Therefore, Vanderbilt can no longer guarantee that data hosted on SPIAP is up-to-date and accurate. As such, Vanderbilt customers are encouraged to sign-up to the new webshop immediately.
Comelit’s Gold Partner, Door Entry Direct, has seen record attendance and received significant on-the-day sales at its most recent installer open day, showcasing the latest app-based door entry and facial recognition technology. The dedicated open day saw over 50 people attend in just four hours. It was an exclusive opportunity for the leading distributor of audio and video door entry systems to display Comelit’s stylish new security systems, including its stylish Visto video doorbell and mini handsfree Wi-Fi monitors and kits. Door Entry Direct held live demonstrations of its brand-new support initiatives, including its advanced Quick Quotes online solution. Visitors were also presented with the opportunity to design and customise their own Vandal Resistant Panels. Presenting cutting-edge security technology The powerful combination arms technical installers with the right tools to win new business with confidence"Says Sam Stuart, Door Entry Direct Sales & Business Development Director: “As a dedicated Comelit Gold Partner, the aim of the open day was to create an environment to present our own service solutions, together with Comelit’s latest door entry systems. It was an opportunity to demonstrate how we have stayed at the forefront of presenting cutting-edge security technology. “The powerful combination, we believe, arms technical installers with the right tools to win new business with confidence. This is both in terms of physical product where focus is on smart capability and style, and also with innovative solutions like Quick Quotes and our Vandal Resistant Panels designed to present an efficient and professional service. “In these objectives, we exceeded our expectations not only with the level of attendance, but significantly with our customer engagement. Many one-to-one sessions with our own, together with Comelit’s technical and sales experts, saw requests for live demonstrations to understand the true features and benefits of products and services on show. And the results and sales on the day speak for themselves!” Display of Visto video doorbell At the event, Comelit presented its architect designed Visto video doorbell that connects via a home Wi-Fi network to allow homeowners to see, hear, speak and operate lock release for visitors at any time or from any location via a smart phone or tablet. Visto and our Mini Handsfree Wi-Fi Kits are just two examples of our expanding product portfolio" Also, visitors were able to see for themselves how Comelit’s new internal mini handsfree monitor with integrated Wi-Fi can present an easy upgrade opportunity, to enable homeowners to benefit from instant intercom control via the Comelit app, even on cost-effective 2-wire systems, and smart door entry capability. Smart door entry solutions for customers Francesca Boeris, Managing Director Comelit UK added: “We’re absolutely delighted with the outcome from Door Entry Direct’s open day. It’s something we are committed to supporting our Gold Partners, to ensure that they are best positioned to present customers with latest solutions, including stylish ways to meet discerning home and business owner requirements for smart door entry solutions. “Visto and our Mini Handsfree Wi-Fi Kits are just two examples of our expanding product portfolio. The feedback from the day was visitors were able to see how Comelit is working hard to simplify the installation process to enable more installers the chance to offer smart technology. And with plenty more in the R&D pipeline, we’re already in the planning stages of our next open day event, so keep a look out for the date coming soon!”
VuWall, the provider of video wall and AV network management, and TBC Consoles — a world-class technical furniture designer, manufacturer, and installer— announced a partnership to provide customers with an affordable and efficient control room kit that addresses the specific requirements of small to midsize control rooms — and fully complements VuWall solutions. Engineered to simplify the design, quoting and purchasing, and installation process for small and medium size control rooms, the new visualisation kit includes TBC SmartTrac Console System and the VuWall ecosystem in one solution. Customers simply need to add the displays of their choice for a complete control room deployment. Simple and efficient workstation Customers are requesting a simple and efficient workstation that scales to smaller environments""As the need for surveillance, monitoring, and collaboration capabilities proliferate across facilities of all sizes, customers are requesting a simple and efficient workstation that scales to smaller environments with robust monitoring and collaboration requirements," said Paul Vander Plaetse, CEO at VuWall. "TBC Consoles has long-standing expertise in designing modular technical furniture for the AV industry, making them a great partner in creating a combined solution. Now these customers have an affordable, easy-to-deploy and intuitive solution that leverages innovations often only seen in large, high-end control rooms." Powerful video wall management solutions The kit provides organisations with VuWall's flexible and powerful video wall management solutions that drives the best video wall visualisation experience. It includes the VuStation KVM multiviewer, a control workstation that enables operators to seamlessly interact with multiple sources from a single keyboard and mouse on their desktop; VuScape, a series of power and modular video wall controllers for small and large-scale video walls; and VuWall Touch Panel, featuring a PoE tablet with an intuitive interface designer, that doesn't require any programming skills to configure. TBC's SmartTrac Console System is designed to meet modern surveillance and monitoring demands As an integrated platform, organisations have a comprehensive ecosystem driving the video wall that is easy to use and deploy. TBC's SmartTrac Console System is designed to meet modern surveillance and monitoring demands within a lightweight aluminium and steel-based workstation that can be combined with other consoles, carts, or accessories to allow the system to adapt to any sized control room. It features full cable management, height adjustment, rack modules built into the countertop, and the ability to mount a variety of accessories without tools. These features speed up deployment and maximise versatility for any system components and user requirements. Modular control room furniture "Our customers look to us for modern, ergonomic, and modular control room furniture," said Jansen Hahn, chief operations officer at TBC Consoles. "In these environments, we are tasked with providing workstations where the operators can view a variety of sources on multiple monitors in a setting that incorporates all hardware and software to meet their needs and allows for future expansion. “Working with VuWall allows us to suggest a package kit which does just that. We see great value in our ability to provide a number of discrete solutions that include furniture, processors, and visualisation software all in one."
A long-term technical partner of CCTV manufacturer 360 Vision Technology, Envisage Technology Limited has earned itself a distinguished reputation as an expert in high-end projects, with a portfolio of unique products. For many years, the company has overseen the installation of many 360 Vision Technology camera products across a variety of applications. “Exploring beyond conventional CCTV and embracing the latest technologies allows us to stay at the very cutting edge of system solutions,” says Kevin Brown, Managing Director at Envisage Technology. “We employ a dedicated team of highly trained technical staff to support our customers across all areas; including hardware, software, networking, system integration, surveillance cameras and telemetry. This means that we are able to provide a complete solution for any application, and our close technical relationship with the sales and product development teams at 360 Vision Technology has been a key enabling factor.” Envisage Technology evaluated the 360 Vision Technology camera products with the Vivotek VAST 2 VMS platformVivotek VAST 2 VMS platform Illustrating the partnership between the two companies, Envisage Technology recently evaluated the latest 360 Vision Technology camera products with another of their industry leading partners’ product offerings, the Vivotek VAST 2 video management software (VMS) platform. “As a value-added reseller, we pride ourselves on the technical expertise and knowledge we are able to offer our security systems and networking installation customers across EMEA,” explains Kevin. “To further develop the compatibility and integration of the industry’s leading products we supply, we recently tested the 360 Vision Technology camera range with Vivotek’s VAST 2 VMS platform, to prove the viability of a total solution option perfect for a wide variety of installation applications.” Vivotek’s VAST 2 VMS features simple operation on single or multiple monitors, custom layout to fit corridor and panorama formats, rapid export of multi-channel video and acquiring VCA analytics with integrated cameras. Integrating cameras into VAST 2 VMS Predator and Invictus cameras are available with IR and white-light high intensity illumination“VAST 2 provides an easy and intuitive UI with rich functionality to meet the needs of any of our customers,” says Kevin. “Thanks to 360 Vision Technology’s ONVIF 2.4 Profile S compatibility, we were able to integrate their Predator and Invictus cameras into the VAST 2 VMS quickly and simply during our on-site integration evaluation.” Bridging the divide between analogue and IP systems, 360 Vision Technology Invictus and Predator cameras are equipped with Hybrid functionality, enabling installation in existing analogue systems and full 1080P HD IP video streaming networks. Economical, and simple to install, Predator and Invictus cameras are available with IR and white-light high intensity illumination, providing a ruggedized PTZ solution with an industry-leading (up to) 200 metres of illumination. “We are proud to support the integration of our camera range into an industry leading VMS such as Vivotek’s VAST 2,” says Mark Rees, Managing Director at 360 Vision Technology. “Not only does this ensure reduced installation time of 360 Vision cameras into a VAST 2 system, but also instant and full access to high-performance camera functionality.”
In the security industry today we see many installers and integrators using standard consumer grade monitors for video surveillance. This is primarily due to budget constraints, but can end up costing significantly more over the life of the install. This is because most installs are now using HDMI connections primarily. A consumer monitor has HDMI input, so why isn’t it good enough? Well, consider the average cost of a 19.5” consumer monitor. The retail price is around $80-100 compared to the MRRP of a commercial grade monitor of around $150-200. Yes, it’s a premium of 50-100%, but there are a few important criteria that differentiate the products.* 1. A consumer grade monitor isn’t designed to run 24/7 If you look at most consumer grade monitor user manuals they will explicitly state that they should only be used continuously for up to 14-16 hours per day due to using lower quality resistors and capacitors on the mainboard. What about your security in the hours the monitor shouldn’t be running? OK, so let’s ignore that and run the monitor 24/7. It will usually burn out within a year, leading you to replace the monitor. Already the commercial grade monitor has been worth the premium, and that’s in the first year. 2. Consumer grade monitors don’t have Anti Pixel Burn Given that most CCTV monitors are connected to static cameras they will usually have the same image on the screen for 24 hours a day. Remember why computers have “Screen Savers”? A few months of displaying a static image will cause ghost images to burn onto the screen due to overheated pixels, causing image degradation and the need to replace the monitor. These ghost images are even visible when the monitor is powered off! Anti Pixel Burn prevents this by imperceptibly shifting the image by a few pixels periodically to prevent the individual pixels from overheating and thus causing these problems. 3. Many co-axial inputs won’t be supported by a consumer grade monitor Commercial grade monitors may or may not need to use co-axial inputs including CVBS, AHD, HD-TVI, HD-CVI and HD-SDI, but one thing for sure is that a consumer grade monitor just won’t support them. Most consumer grade monitors should only be used continuously for up to 14-16 hours per day 4. When using 4K, consumer grade products more often than not use upscaled 4K This causes the image reproduction on the monitor to not be the true image being sent from the camera or input device. Commercial grade products from most specialist commercial monitor manufacturers use true 4K, recreating the image exactly as has been sent from the input device. We have heard from many distributors and OEM customers who have tested true 4K models side by side with products from LG, Samsung and others, and they have have been blown away by the difference in image and colour reproduction. 5. Consumer grade products generally come with a 1-year warranty Many commercial grade products come with a 3-year warranty as standard, but are generally expected to last much longer. The MTBF (minimum time before failure) of the panels that most commercial grade monitor manufacturers use is 50,000+ hours, which at 24 hours a day is almost 6 years! There are many commercial grade monitors out in the market still being used after 8-10 years or more, so they stand up to the test of time. Even if they only last the warranty period of 3 years that’s still as long as 2-3 consumer grade monitors. Why choose a commercial grade monitor? It’s time to ask if commercial grade monitors might be worth the premium. What are you using for your installs? Are end user budget constraints the sole driver for the use of consumer monitors, or is it that the installers aren’t explaining (or don’t know) the reasons why a commercial grade monitor is usually much better value? Let’s start the discussion. *Prices estimated July 2017
Security control rooms should be functional and durable, and their aesthetics should incorporate matching colours that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Role of lighting and aesthetics in control rooms “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioural changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colours throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the colour, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customised tailored furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colours in the design. Winsted can customise its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here
Technology is changing the look and function of today’s security control rooms. Old-school CRT (cathode-ray tube) monitors are giving way to the thinner, flat screen monitors in the control room environment, but the transition is gradual. Randy Smith of Winsted still sees many control rooms that need to make the conversion, which is a boon to his company’s business. Furniture today is designed differently to accommodate the thinner monitors, often with larger screens. Need for integrated rack systems With the increase of IP-based systems comes the need for integrated rack systems that include advanced functionality such as cable management, adds Jim Coleman, National Sales Manager, AFC Industries. Server rooms are environmentally controlled by cooling systems and power systems monitored on the IP network. Low-profile flat screens allow centres to utilise space vertically, thus creating a smaller footprint for the consoles. Additionally, with IP-based systems, workstations will have a smaller footprint because there is less cumbersome equipment. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security, says Coleman. This environment also helps with cable and power management. AFC builds technical furniture racks that adhere to the precise needs of computer network server room operators. The company designs and fabricates LAN workbenches with versatile functionalities, and server room workstation racks that are scalable. There is a complete line of IT workbenches, IT computer racks and computer server rack mounts with flexible mounting options. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security Flexible control room designs Matko Papic, Chief Technology Officer of Evans Consoles, says the transition from bulky CRT equipment to flat-screen (lower profile) monitors was a major disruption in control room design; it changed the whole dynamic. Another evolution is the use of IP video streaming, which allows more flexibility in manipulation of audio-video content, and requires more flexible control room designs. Another shift, driven by larger, higher-definition monitors, is a shift to fewer monitors that display more information. Instead of a smaller monitor for each information stream, larger monitors now consolidate that information into “dashboard” displays. Looking ahead, control rooms will need to be more flexible, both in the initial design and the ability to adapt to changing technology, says Papic. Legacy customers who are currently using PCs may be moving to more remote applications. Sit-stand equipment will continue to be increasingly prevalent. “There will be more emphasis on flexibility, technology integration, and the ability to change over the life of the system,” says Papic. Consolidation of multiple operations into a single system A trend in security is consolidation of multiple physical operations into a single system, says Papic. As a result, more customers are taking more interest in alarm management and situational awareness. How is the technology being used in terms of alarm triggers? How can the systems react rapidly and provide information to a larger audience in the control room? These questions impact how control rooms are designed, and Evans Consoles can adapt lessons learned from other markets to these trends in the security arena. Greater use of technology is inevitable, says Coleman of AFC Industries. “It is virtually impossible for humans to monitor all security data at the street level in our cities,” he says. “As computers become more powerful and their programs more all-encompassing, we will see a greater shift to robotic and technology uses that will provide enhanced monitoring capabilities and safety Read our Control Rooms series here
Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-centre when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecutions, they may look at newer HD or IP-based video systems. Upgrading to a hybrid DVR system Applications include perimeter monitoring, public parking, city transportation, square/town safety To stretch a tight budget, a migration plan to an IP-based camera system could be phased in over time by centering the upgrade on a new hybrid DVR system. This way, both existing analogue and newer IP-based cameras can be hooked into the system. For example, Hikvision’s Smart City Solutions include systems for government services, transportation and traffic management, or any combinations of these. Applications include perimeter monitoring, public parking, city transportation, square/town safety and temporary surveillance. Data capture form to appear here! Heart of City strategy Dahua Technology, a video-centric smart IoT solution and service provider, has introduced its ‘Heart of City (HOC)’ strategy, which is in line with the top-level design experience from hundreds of city projects. The strategy is based on the maturity of five technologies – artificial intelligence (AI), big data, cloud computing, IoT and 5G. The combination will enable the evolution of smart city 3.0 and bring great changes to our life, according to Dahua. A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using Dahua's cameras, monitors and switching equipment A 300-plus camera city centre video surveillance scheme in the UK city of Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity. Future-proof radio network design Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The council employed independent consultants Lever Technology Group to help them ensure they had a robust and future-proof radio network design. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to drive innovation in the city and harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Wearables for city surveillance Wearables are another new aspect of city surveillance system. For example, FLIR Systems, Inc. has announced FLIR TruWITNESS, a wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing organisations to reach a new level of situational awareness. TruWITNESS is worn on an individual’s body or mounted inside vehicles and is designed for any public safety organisation that requires on-scene, real-time mobile surveillance TruWITNESS is designed for any public safety organisation that requires on-scene, real-time mobile surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command centre in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorised Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. TruWITNESS becomes a key component of FLIR Systems’ Video Management System, United VMS, which command centres use to manage video surveillance. United VMS combines video, audio, and other related data and makes it available for real-time situation management and forensic purposes. Video analytics for crowd monitoring Crowd monitoring video analytics solutions monitor vast areas instantly alerting police of any overcrowding areasCrowd monitoring video analytics solutions continuously monitor vast areas instantly alerting police of any overcrowding areas. Qognify’s crowd monitoring video analytics solution was successfully used during the Maratha Morcha in the city of Kolhapur, India, on October 15th, 2016. The system monitored approximately one million protestors through 165 cameras installed across city. Smart threshold alerts were streamed directly into the control room while the crowd was building up, so that action could be taken before the crowd density reached dangerous levels, alleviating crowd safety and stability. At the core of the solution is Situator, Qognify’s advanced PSIM/Situation Management solution, which manages a myriad of security systems and sensors, including Qognify’s video management solution, from a newly built state-of-the-art Command and Control Center. Security operators and officials have advanced situational awareness of what is happening in their city and where. Automated, pre-defined Standard Operating Procedures (SOPs) were designed, in the local language Marathi, for handling routine security incidents as well as disaster management, ensuring that the most effective response is initiated, and procedures are executed in a consistent manner. Maintaining law, order and safety Qognify also implemented its Safe City solution in Navi Mumbai, a planned township that was established to handle the population overflow from the overcrowded and ever-growing city of Mumbai, India. Together with CIDCO (City and Industrial Development Corporation, the agency established for managing the new city) and system integrator WIPRO, Qognify designed an integrated and holistic solution that helps Navi police to maintain law, order and safety. Qognify’s Video Management Solution controls hundreds of surveillance cameras As a planned township, Navi Mumbai officials have the benefit of operating in a modern environment, allowing them to maximise Qognify’s Safe City solution. The Qognify Situator is an advanced Situation Management platform, and Qognify’s Video Management Solution controls the hundreds of surveillance cameras throughout the city. Role of standards in smart cities “Standards can assist in successfully deploying a comprehensive [safe cities] system with multiple technologies into a single, cohesive entity,” said Per Björkdahl, Chair of the ONVIF Steering Committee. “With the ability to integrate various sensors and data from many different devices synthesised through one interface, government officials and law enforcement are afforded a more complete picture of their city’s security.” Deployment of facial recognition technology Live video streaming within the smart and safe city’s infrastructure means video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. Facial recognition technology can be added on to any video surveillance camera that is recording at a high quality This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control centre and matching faces against any watch lists that the control centre owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city centre where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police.
VuWall, the pioneer in video wall control and AV network management, announces that the Canadian Space Agency (CSA) successfully deployed VuWall's VuScape processor to monitor the launch of the satellites and their trajectory for the RADARSAT Constellation Mission (RCM). Installed by Applied Electronics, VuScape video wall controller shares and manages incoming content to the control rooms' video walls. Managing multiple surfaces and streams of information "The RCM will collect information from multiple satellites that is critical to maritime management, disaster management, and ecosystem monitoring in Canada," said Paul Vander Plaetse, CEO at VuWall. The CSA can manage multiple surfaces and streams of information, cutting down on the amount of cabling" "From a single VuScape processor, the CSA can manage multiple surfaces and streams of information, cutting down on the amount of cabling. This is an excellent example of how our affordable visualisation solutions can be scaled and tailored to meet the needs of any organisation — from the smallest to the largest and most mission-critical deployments — while adding capabilities that further the value of the system." Performing maintenance and control operations For the project, VuWall's VuScape processor shares the incoming information on the video wall in both mission control rooms and meeting rooms. Control room operators can easily configure and update the layouts as needed on each of the video walls, providing them with at-a-glance information that's vital for performing maintenance and control operations on the satellites that they are mandated to monitor. With a single VuScape processor driving multiple video walls in multiple rooms, the CSA is able to manage the access and control of each individual surface with user profile management, limiting access to view and/or manage video wall content only to authorised personnel.
Following a competitive tender process Corps Security has been awarded a three-year contract to provide security services to Registers of Scotland at Meadowbank House, in Edinburgh. A team of 10 officers will provide guarding services with a focus on front-of-house, customer service, CCTV monitoring and patrols. Like-minded organisation Registers of Scotland is the public body responsible for compiling and maintaining registers relating to property and other legal documents in Scotland. Mike Bullock, Chief Executive of Corps Security, said: “We are delighted to be working with such a like-minded organisation. Corps Security is a trust which was set up to provide employment for ex-servicemen returning from the Crimea. We share values with Registers of Scotland and look forward to working closely together.”
AT Brown (Coaches) Ltd is a premier coach company based in Telford, England that has been operated by the same family for over 100 years. After moving to larger premises in the town’s Hortonwood Industrial Estate in 2005, AT Brown began suffering from constant diesel theft. Installing a Gallagher monitored pulse fence stopped the thieves overnight. Despite having installed CCTV cameras and employing mobile patrols, AT Brown owner Ewen MacLeod says the diesel theft problem continued for the first eight years on the new site. “Thieves were coming through the security fence and syphoning fuel out of the coaches. The investment in CCTV cameras and mobile patrols wasn’t paying off.” Perimeter security solution Gallagher Security partnered with SPG Security Systems UK Ltd to provide a perimeter security solution that would let AT Brown get back to running their business. A Gallagher monitored pulse fence was installed around the whole site, including the large double leaf access gates. The monitored pulse fence was easily retrofitted to AT Brown’s existing security fence, making it a cost-effective option that could be quickly installed without any disruption to the business. SPG and Gallagher very quickly got to know what our requirement was and installed it around us" “SPG and Gallagher very quickly got to know what our requirement was and installed it around us,” says Ewen. “There was no impact whatsoever on us running the business.” Gallagher Security strategic business development manager Kevin Godfrey says the monitored pulse fence provided deterrence and detection for the whole site. Building alarm system “It’s a really simple, effective solution that has negated the need for guard patrols and a CCTV system.” The fence can be armed or disarmed with the building alarm or a keypad, and any break-ins are notified on a phone, through the building alarm system. Since the monitored pulse fence was installed in 2013, there have been no further incidents at AT Brown. The fence provides a powerful visual and practical deterrent to would-be thieves, preventing further break-ins and resulting in happy staff, and children getting to school on time in the mornings. “Everyone feels more secure, which is a very important factor,” says Ewen. “Now we can just carry on running our business the way we want to.”
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximise field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwest, many of which included older analogue cameras. They chose to install a mix of Hanwha Techwin models including Wisenet P series PNM-9000VQ multi-sensor / multi-directional outdoor vandal-proof dome cameras with 5 megapixel lens modules and Wisenet X series XND-8020F 5 megapixel indoor flush mount dome cameras. Surveillance cameras managed by Omnicast VMS The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locationsColumbia Bank is in the process of the multi-phase upgrade that converts their existing branches to Hanwha Techwin video surveillance cameras managed by Genetec’s Security Center Omnicast Video Management System (VMS). The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locations. They will complete another 60 sites in 2019, and 30 more in 2020. The video cameras serve as part of an overall physical security plan and are positioned to provide expansive coverage of bank interiors including teller lines, exteriors including parking lots and surrounding areas and ATM machines. Cameras bundled with analytics Armstrong said Columbia Bank tested out a of variety of models before deciding on Hanwha Techwin. “I didn't know which camera vendors would give us the biggest bang for the buck,” he said. “But I settled on Hanwha Techwin for a couple of reasons. One, is the price competitiveness and, two, the fact that the cameras come bundled with so many analytics that many companies want to charge extra for those licenses.” One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines. “If an individual is loitering around one of our ATMs beyond the set time limit, then we have it programmed into Genetec’s Security Center to send an alert." "Omnicast snaps a photo of the loiterer and emails it to everyone designated on our security team. We then can take a quick look at that photo and quickly determine whether or not somebody is utilising the ATM as a customer or if they're doing something they're not supposed to, such as trying to break into the ATM or installing a skimmer.” Health monitoring of the cameras Armstrong said, as he tested cameras from other vendors, he noticed a consistent drop rate which he was concerned would get worse. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events" “Security Center provides health monitoring of the cameras, and what I looked for was if the availability started dropping below 98 percent. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events. One camera model we were testing was experiencing regular outages, where we would lose 30 seconds off and on throughout the day. These short loses added up quickly and we were seeing availability times dropping somewhere around 93 to 94 percent. That wasn't acceptable. “When I reviewed the data on the Hanwha Techwin model, the average availability was consistently above 99 percent, which was so impressive. It might just be a two percent difference, but it's inevitable that the one time you need it is the one time that camera is not working as expected. Columbia Bank was unwilling to accept the risk of utilising equipment that failed to meet our standards, and decided to partner with Hanwha Techwin, who provided a much more reliable end user experience.” Utilising H.265 and WiseStream compression Impact on network infrastructure and bandwidth were also determining factors for Columbia Bank as they chose to upgrade their video surveillance system. Armstrong said he was disappointed to find many camera manufacturers were not quickly integrating usage of H.265 compression technology into their products. He said he is impressed that Hanwha Techwin utilises H.265 in so many of its camera models, as well as the fact that Hanwha has incorporated its own WiseStream technology into its cameras, making them even more efficient. Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression, the bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. Installing non-intrusive cameras Community banks are charged with keeping employees, customers, and assets safe, but also need to present a warm and inviting environment since they are often a hub of civic activity. In-your-face video surveillance cameras in a bank can be threatening to any would-be criminal, but they are also off-putting to customers that visit banks on a day-to-day basis. This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space"When Armstrong and his team were evaluating camera solutions across its branches, they wanted to find a way to let customers know they were providing the latest in video security without the potentially intrusive analogue cameras that often can be found just inches away from customers during transactions at the teller counter. Higher resolution 5 megapixel cameras “It’s a balance – you want customers to feel secure, but you don’t want them to feel like they are in a prison or a fishbowl,” said Armstrong. He said they removed the older analogue cameras on the teller line and replaced them with the higher resolution 5 megapixel Hanwha Techwin models, which were placed off the teller line. “This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space,” he said. SPD-150 49 Channel Decoder for connectivity One way to convey that Columbia Bank is all business when it comes to security was with an innovative decoder offered by Hanwha Techwin. Armstrong said they wanted to have video monitors showing surveillance camera feeds in certain higher-risk locations so that customers would know they are being recorded, and that would serve as a deterrent to any would be criminals. However, with the change in hardware, they were unable to connect monitors directly to a DVR. Armstrong said Hanwha’s SPD-150 49 Channel Decoder has allowed them to connect analogue, HDMI, and VGA. Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson “Being able to put one Hanwha decoder unit in a branch and run three monitors off of it – as well as the ability to hook monitors up to some cameras directly – has saved us tremendous amounts of money while adding a visual security feature.” Adding cameras outdoor to assist community Columbia Bank has long emphasized that they are a community bank that’s community minded. When Armstrong and his team decided to upgrade their video surveillance solution, they made the decision to add video surveillance cameras to the exterior of all bank locations not only to protect their customers as they come and go, but also to assist the community and law enforcement when incidents occur in areas surrounding their branches. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec" “We look at it as the opportunity to give back to the community and provide assistance in a variety of ways,” said Armstrong. So far, Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson. Satisfied with the system’s performance Columbia Bank has been well served by the Hanwha Techwin-Genetec security solution and Armstrong said they are very satisfied with the performance of the system. “Hanwha Techwin has been a phenomenal partner for us,” he said. “And that’s what I look for in a security provider – a long-term partnership. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec and we look forward to completing all phases of the project.”
Evelina has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardised system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilises a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. User-friendly features Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires with aesthetically pleasing profiles and user-friendly features and functionality the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photocaller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.
Round table discussion
In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditisation is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?