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Insider threat programmes started with counter-espionage cases in the government. Today, insider threat programmes have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a programme, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organisation Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organisation. They can cause brand and financial damage, along with physical and mental damage. Insider threat programme Once you determine you need an insider threat programme, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a programme Next, get a top to bottom risk assessment to learn your organisation’s risks. A risk assessment will help you prioritise your risks and provide recommendations about what you need to include in your programme. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat programme will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a programme and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of programme needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the programme. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the programme, build the culture and promote awareness. Teach employees about the behaviours you are looking for and how to report them. Behavioural analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organisation need to detect insider threats? Organisations need software solutions that monitor, aggregate and analyse data to identify potential threats. Behavioural analysis software looks at patterns of behaviour and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behaviour of people and notifies security staff when behaviour changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviours and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behaviour, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behaviour. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organisation has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat programme. Big companies should invest in trained counterintelligence investigators to operate the programme. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behaviour Using the right technology along with thorough processes will result in a successful programme You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behaviour and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat programme. IT is the most privileged department in an organisation. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat programme takes time and patience. Using the right technology along with thorough processes will result in a successful programme. It’s okay to start small and build.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organisation. Time-intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralised operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analysed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organisation, because the previously under-utilised data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organisations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognise patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviours of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimising city management and infrastructure. When video data is aggregated over time, it can be visualised into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous behaviour. A city could, for instance, analyse the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behaviour, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organisations can make data-driven decisions about scheduling and services. Analysing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimised based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimisation. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campus Finally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimisation – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organisations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
March Networks®, a video surveillance and video-based business intelligence provider, is pleased to announce a new solution to help enterprise businesses manage new health and safety compliance regulations in the COVID-19 era. The company’s Health Compliance Solution delivers a suite of new features to help banks, retailers, restaurants, schools and other businesses monitor and measure occupancy in real time, rapidly detect individuals who may pose a potential risk, and ensure compliance with new cleaning and sanitisation procedures. Data analytic platform The solution, based on March Networks’ highly flexible data analytic platform called Searchlight, combines data from video surveillance cameras and third-party sensors to alert operators in real time of potential compliance violations. The solution was recently selected for rollout by a major European supermarket chain with more than 150 locations. The first release of the Health Compliance Solution includes: Real-Time Occupancy Management – Using Searchlight, businesses can count the number of people entering their locations in real time and visualise occupancy data in multiple ways, both locally and from a central location. Occupancy alerts can be displayed on a local, colour-coded video client or public view monitor, a mobile phone or tablet or via a smart lighting system, which can change colour to indicate when a business is nearing or has reached its maximum capacity. Thermal imaging cameras All visual indicators of occupancy are easy to setup, custom configurable and displayed in real time Once capacity has been reached, video clients display the maximum count number with a red background and Searchlight simultaneously sends an email or SMS message to a manager so they can react in real time to close their doors. For large enterprise businesses, colour-coded occupancy data from multiple sites can be viewed together from one central location, along with associated surveillance video. All visual indicators of occupancy are easy to setup, custom configurable and displayed in real time. Data can also be viewed historically via Searchlight’s reports and dashboards, allowing managers to identify trends and more easily pinpoint high-risk locations. Real-Time Alerts on Elevated Body Temperatures – COVID-19 has generated immense interest in thermal imaging cameras as a tool to identify individuals with elevated body temperatures. Searchlight’s open platform integrates with many of the third-party thermal cameras to send real-time email and SMS alerts when an alert is triggered. Email notifications include a video snapshot of the person that triggered the alert, so managers can quickly identify the individual and take appropriate action. Potential risk factor Searchlight logs all alerts centrally so managers can search and sort alerts by location and camera, view data in chart or graph format, identify trends and rapidly respond to locations presenting a potential risk factor for virus transmission. Audits can also validate that employees are wearing masks and gloves Health & Safety Audits – Leveraging Searchlight’s convenient Security and Operations Audit features, businesses can automatically capture video of new health and safety procedures to ensure compliance with re-opening rules. Examples include a video database of employees washing their hands at prescribed intervals, and regularly cleaning high-touch surfaces. Audits can also validate that employees are wearing masks and gloves and that physical barriers like sneeze guards are in place. Improving health and safety “COVID-19 has created unprecedented challenges, and at March Networks we’re doing all we can to help business owners get back to work while instilling confidence in consumers that these organisations have taken the necessary steps to keep them safe,” said Peter Strom, President & CEO, March Networks. “With Searchlight as the centerpiece, this solution equips businesses to quickly make informed decisions that can help them reduce risk and further improve health and safety moving forward. We will continue to work closely with our customers to add more functionality to the platform as new regulations emerge.” The March Networks Health Compliance Solution is available starting this month on flexible one, three or five-year service terms. In Canada and the U.S., the solution will also be available as a hosted service, offering convenient monthly invoicing options.
March Networks, a globally renowned video security and video-based business intelligence solutions, announced that it is pleased to introduce its ME6 Series IP Cameras, a new 6 MP camera line powered by Artificial Intelligence (AI). ME6 Series IP Cameras Incorporating advanced system-on-chip (SoC) technology from California-based company, Ambarella, the ME6 Series use Deep Neural Network processing power to accurately distinguish between people and vehicles. This built-in intelligence is combined with next-generation security analytics for the most accurate, real-time analysis and detection of events. Organisations can enhance security and rapidly respond to incidents with the cameras’ highly accurate notifications on perimeter and zone breaches, loitering, and atypical activity involving vehicles. The ME6 Series’ analytics are embedded on the cameras for convenient out-of-the-box use – no training required. AI-powered analytics The ME6 Series IP Cameras are March Networks most intelligent cameras to date “The ME6 Series IP Cameras are March Networks most intelligent cameras to date,” said Nathan Dinning, Edge Devices Product Manager for March Networks. He adds, “The AI models used in these devices are designed to accurately detect both people and vehicles. This means other objects, for example - a tree branch blowing in the wind, will not inadvertently trigger an alarm. This level of intelligence can greatly reduce false alarms and allow customers to more rapidly and accurately respond to potential threats.” Digital Overlap High Dynamic Range (DOL- HDR) In addition to AI-powered analytics, the ME6 Series also incorporate Digital Overlap High Dynamic Range (DOL- HDR), the latest in HDR sensor technology for superior image quality in highly contrasted lighting conditions. DOL- HDR combines three separate exposures in every frame, delivering only the sharpest, most colorful and well-lit images for customers. Additionally, the cameras offer a new Region of Interest (ROI) feature that allows users to adjust compression levels within identified zones and save on storage. Using this feature, customers can identify zones of high or low importance in the camera’s field of view and apply additional compression in those zones. When combined with March Networks’ existing Low Bit Rate (LBR) feature, the ROI feature can help customers reduce data rates by as much as 65%. Organisations can choose from two distinct ME6 Series models including: The ME6 IR Dome, an indoor/outdoor dome with a 3.6-11mm motorised lens with P-Iris The ME6 IR DuraBullet, purpose-built for outdoor environments, featuring a 2.7-12mm varifocal lens with P-Iris and remote zoom and focus Built-in IR LEDs Both ME6 Series models have built-in IR LEDs that can illuminate objects in the dark at over 130-feet (40 meters) away. Both are also protected by weather-proof (IP66), vandal-resistant (IK10) enclosures to ensure optimum performance in all climates. “We’re very pleased to add the ME6 Series IP Cameras to our portfolio,” said Dinning. “The powerful combination of accurate security analytics with superior image quality will make the ME6 Series a popular choice in both new and existing installations.”
March Networks, a global renowned video security and video-based business intelligence solutions company, is pleased to announce the expansion of its Retail Solution to include fraudulent return investigations through the Zebra Savanna data intelligence platform. March Networks’ new integration – between its Searchlight for Retail software and Doddle, which designs, develops and integrates consumer fulfilment technology – is powered by Zebra Savanna, a cloud-based platform that enables the real-time collection of data from Zebra Technologies’ sensors and devices. March Networks Searchlight March Networks Searchlight logs events from Zebra Savanna and other systems within the retail environment Through this unique collaboration, March Networks Searchlight logs events from Zebra Savanna and other systems within the retail environment, like Doddle, that are powered by the Zebra platform. Searchlight can then match those events with corresponding video clips for greater enterprise-wide visibility. For example, with the Searchlight-Doddle integration, retailers using Doddle can keep a record of all of their product returns in Searchlight. When a customer arrives in-store to return a product facilitated by Doddle’s returns technology, Searchlight records that event, allowing retailers to quickly and easily pull up the surveillance video associated with the return. This allows retailers to visually verify the details of all product returns, including the individuals involved and the condition of the product at the time of the return. Zebra Savanna cloud-based platform In addition, the integration also tracks other retail events such as coupon use at the point-of-sale (POS). Retailers offering coupons through fulfillment partners like Doddle that are powered by Zebra Savanna can track the full buying cycle in Searchlight. When a customer uses a coupon, it’s recorded in Zebra Savanna and visible in Searchlight, allowing retailers to track the success of promotions offered through third-party vendors. “As more consumers turn to online channels for their retail purchases and returns, these latest Searchlight capabilities bridge the gap between digital and in-store transactions, providing retailers with complete visibility into the buying cycle,” said Jeff Corrall, Director of Strategic Partnerships and Integrations for March Networks. “According to the National Retail Federation (NRF), 11% of retail purchases are returned and an average 8% of returns are fraudulent. With Searchlight, retailers can proactively detect and target this fraud, and recoup associated losses.” Power of integrated data and video “By working with leading retail manufacturers like Zebra Technologies and fulfillment technology companies like Doddle, March Networks is proving the true power of integrated data and video, and its ability to positively impact the retail bottom line.” Returns can have an impact on retailers’ margins, especially over peak periods" “Returns can have an impact on retailers’ margins, especially over peak periods,” said Gary O’Connor, Chief Technology Officer (CTO) at Doddle. “Working with partners like March Networks means the Doddle platform can provide deeper insight. Retailers have the ability to re-convert customers through personalized digital journeys, while also having access to more capability to prevent fraud.” Integration with RFID data from Zebra sensors March Networks’ Retail Solution is used by more than 300 retailers worldwide to facilitate improved efficiency and compliance, reduction in losses and risk management, thereby enhancing customer service and compete more successfully in the market. Searchlight is the centerpiece of the solution that helps retailers to improve performance and profitability through the integration of clear surveillance video, relevant business data, including POS transactions, and highly accurate analytics. March Networks’ Searchlight also integrates with radio frequency identification (RFID) data from Zebra sensors and devices for enhanced product tracking, loss prevention and inventory management. March Networks will showcase the Searchlight for Retail-Doddle integration powered by Zebra Savanna in Zebra Technologies’ booth #3301 at NRF 2020: Retail’s Big Show Expo, January 12-14 in New York, NY.
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