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Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilised by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented cities with constant public event security needs. The public nature of these events increases risks of incidents with high-speed vehicles that put attendees in danger. Fortunately, there are three ways for public space managers to prevent casualty-causing collisions and further promote the use of local public areas. Developing an effective action plan When strategising how to react to an alert, think about what time of the year and time of day the event is occurring It is important to have a plan developed before an incident or accident occurs. Warning systems, utilising doppler radar and digital loop technologies, alert guards to abnormal vehicle velocity changes in the surrounding area. Managers of public areas should organise a meeting with public safety authorities and local agencies to discuss what must immediately occur when a high-speed vehicle is approaching a public event. When strategising how to react to an alert, think about what time of the year and time of day the event is occurring. Having such a reaction plan in place combines technology and strategic planning to ensure everyone is on the same page to effectively target a threat and promote overall event safety. Securing public areas Ideally, there will be no need to implement a well-conceived action plan. After all, taking preventive measures to secure public areas where events take place is important to keep people safe from accidental vehicle collisions and intentional attacks. Protect attendees by clearly separating pedestrian and vehicle locations using security devices such as – Barricades Portable barriers Bollards Install guard booths Avoid the risk of vandalism and theft, making sure people are safe when walking back to the cars at night by keeping parking areas illuminated with flood lights. Install guard booths with employees who monitor activity in the parking area and who are prepared to react if an alert is triggered. Furthermore, prevent accidental collisions by clearly marking the parking area with informative warning signs and using barricades to direct traffic. These three tips can be used by public area managers to promote security at the next community event. Additionally, the technologies used to secure an event can also be used as infrastructure for year-round security. Installing gates that shut when the public space is closed or using aesthetically pleasing bollards are steps any public area manager can take to promote community safety.
From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modelling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware, unavailable computing power and knowledge of architectural software. Innovation during the past 8 year, have driven ease of use and lower pricing to encourage market adoption. Major investments in UAVs in 2014 and the commercial emergence of 360° photography began a new wave of adoption. While 3D scanners still range from $20K – $100K USD, UAVs can be purchased for under $1K USD and 360° cameras for as low as $100. UAVs and 360° cameras also offer a way to document large spaces in a fraction of the time of terrestrial laser scanners with very little technical knowledge. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors The result over the past 10+ years of technology advancement has been a faster, lower cost, more accessible way to create virtual spaces. However, the technology advances carry a major risk of misuse by bad actors at the same time. What was once reserved to military personal is now available publicly. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organisations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts." Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What does this mean for the security or facility manager today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. This leads to costly mistakes and increased timelines on facility projects. Example benefits of BIM There could be evidence of a suspect water value leak which using BIM could be located and then identified in the model without physical inspection; listing a part number, model, size and manufacture. Identification of vulnerabilities can dramatically help during a building emergency. First Responders rely on facilities managers to keep them updated on building plans and they must have immediate access to important building information in the event of a critical incident. Exits and entrances, suppression equipment, access control, ventilation systems, gas and explosives, hazmat, water systems, survival equipment and many other details must be at their fingertips. In an emergency situation this can be a matter of life or death. Example benefit of reality capture First Responders rely on facilities managers to keep them updated on building plans A simple 360° walk-through can help first responders with incident preparedness if shared by the facility manager. Police, fire and EMS can visually walk the building, locating all critical features they will need knowledge of in an emergency without ever visiting the building. You don’t require construction accuracy for this type of visual sharing. This is a solution and service we offer as a company today. Reality capture is rapidly becoming the benchmark for facility documentation and the basis from which a security plan can be built. Given the appropriate software, plans can be easily updated and shared. They can be used for design and implementation of equipment, training of personnel and virtual audits of systems or security assessments by outside professionals. Our brains process visual information thousands of times faster than text. Not only that, we are much more likely to remember it once we do see it. Reality capture can help reduce the need for physical inspections, walk-throughs and vendor site-visits but more importantly, it provides a way to visually communicate far more effectively and accurately than before. But be careful with this information. You must prevent critical information falling into the hands of bad actors. You must watch out for bad actors attempting to use reality capture as a threat, especially photo/video/drones or digital information and plans that are posted publicly. Have a security protocol to prevent and confront individuals taking photos or video on property or flying suspect drones near your facility and report to the authorities. Require authorisation before capturing building information and understand what the information will be used for and by who.There are a number of technologies to combat nefarious use of UAVs today Nefarious use of UAVs There are a number of technologies to combat nefarious use of UAVs today, such as radio frequency blockers and jammers, drone guns to down UAVs, detection or monitoring systems. Other biometrics technologies like facial recognition are being employed to counter the risk from UAVs by targeting the potential operators. UAVs are being used to spy and monitor for corporate espionage and stealing intellectual property. They are also used for monitoring security patrols for the purpose of burglary. UAVs have been used for transport and delivery of dangerous goods, delivering weapons and contraband and have the ability to be weaponised to carry a payload.Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time The Federal Aviation Administration has prevented UAV flights over large event stadiums, prisons and coast guard bases based on the risks they could potentially pose, but waivers do exist. Be aware that it is illegal today to use most of these technologies and downing a UAV, if you are not Department of Justice or Homeland Security, could carry hefty penalties. Facility managers must have a way to survey and monitor their buildings for threats and report suspicious UAV behaviours immediately to authorities. At the same time, it’s critical to identify various potential risks to your wider team to ensure awareness and reporting is handled effectively. Having a procedure on how identify and report is important. Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.
As anyone who has ever flown on a commercial airline since 2001 knows, security measures at airports are well enforced and the emphasis on traveller safety is all around the airport and its grounds. Mass transportation, meanwhile, presents a special but not any less significant challenge when it comes to determining security issues. These facilities need to develop the means to protect a constantly changing and large population of passengers. And unlike airports these facilities often have hundreds of points of entry and exit on multiple modes—buses, subways, light rail, commuter trains, even ferries. About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation. In fact, statistics have shown that nearly 11 billion trips are taken on public transportation every year. In some large metropolitan areas in North America where mass transit is well established, more than 20 percent of the area’s inhabitants get around via public transportation.About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation Solving mass transit security For transportation officials and their security providers, solving the mass transit security issue begins with determining the key concerns and then creating the proper responses via security systems, policies and procedures to mitigate the risks. Although vandalism and graffiti are very visible signs of criminal behaviour in mass transit settings such as bus stops and subway stations, this is not where transportation officials typically focus their energy. Fences and gates can secure out-of-service buses and train cars, as can remote surveillance methods to keep such vandalism at a minimum. Instead, it is the day-to-day safety and security of transit riders and employees that should become the highest priority. This begins with creating the safest environment possible that is highlighted with appropriate signage and, when necessary, audible warnings, and supporting that with technology, such as surveillance cameras, that will document what has happened if an incident occurs.Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Crime prevention in transportation Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Incidents of concern within a transit setting can take several forms, ranging from legitimate accidents or crimes to false claims such as faked fall down the stairs to potential and actual suicides. Bus and subway stations also have become magnets for homeless people who may put themselves and others in harm’s way by trying to access less secure public areas within a station as temporary shelters. If someone is injured on a subway platform and the transit provider is held liable, it could be on the hook for hundreds of thousands, if not millions of dollars. Suicides are a major concern for operators, with personnel now being trained to look for individuals who seem distressed, are loitering in the area or are intentionally putting themselves in a dangerous situation, such as standing too close to the edge of a platform. The deployment of video analytics, which can be programmed to send alerts when certain pre-set actions occur, can help determine when such dangerous behaviours come into play. Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package or a person going into a restricted area. Whether it is on the bus, train or ferry or at the stops themselves, cameras and intuitive video management systems are the key to both active and forensic transit security. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras Train security and safety By using the proper cameras and recording systems in a transit environment, quick-acting personnel can locate a person of interest who boarded a train at one station, follow him during his trip and produce a crisp, clear identifiable image at the end. Those setting up the system thus should keep in mind proper camera positioning, resolution and motion-based changes to framerates or other compression settings. A typical 30-foot bus often has six cameras—one each at the front and middle doors, two more within the bus and then one looking forward and another looking behind the bus. The latter two are important in the event of accidents to verify liability. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras.Train stations often deploy high-definition cameras to better support facial recognition software to get that actionable image Train cars are similarly equipped with two to four cameras to view activity down the centre aisle. Within the stations themselves, there can be from 15 to 30 or more cameras capturing wide-angle shots. Train stations, which have a restricted point of egress, often deploy high-definition cameras to better support facial recognition software to get that actionable image. Installing the right technology for the solution Although bandwidth and storage can be a concern, with motion-based recording, the resolution can be bumped up during event, resulting in a 1-megapixel stream jumping to 4 or even 8mbps when needed. By changing the resolution on demand, end users can cut their storage needs significantly. Transportation settings often rely on the same technology used in other security installations, primarily mini dome cameras, although there are some mini transit domes built specifically for the environment with the proper aesthetics. Because of vandalism threats, transit typically avoids pendant mounts, which can be more easily grabbed and damaged. Temperature ratings for cameras also come into play in cold climates with cameras often getting outdoor exposure.Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage As trains and buses move along their routes, especially those that service outlying areas, Internet connectivity becomes an issue as well. Because it may be difficult for video to be sent in transit, security bus barns are equipped with Wi-Fi so video from onboard cameras can be downloaded at the end of the day. And the use of hardened recorders at the stations allows security personnel to retrieve recorded video. Transit security with modern technology Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage. Older infrastructure from long-standing subway and bus terminals can prove to be a challenge when adding security, but these issues aren’t insurmountable. Often the solution is to add more cameras to cover the same square footage because of less-than-ideal sight lines and to place conduit wherever it works best, which may mean positioning it under platforms or in other out-of-the-way places within older stations. Looking ahead, transit security will continue to evolve, not only as new stations and modes of transportation are added to the system, but in terms of communicating with commuters. People can expect to get mass notification alerts on their mobile devices, and those same devices can provide vital data to transportation entities to better develop their overall systems.
Once an underused industrial wasteland, King’s Cross is one of the largest and most exciting redevelopments in London. The 67-acre site is being transformed into a new part of the city with homes, shops, offices, galleries, bars, restaurants, schools, and a university. The King’s Cross development is a mixture of old and new buildings and many of the old buildings are listed with strict planning restrictions. “Some of the buildings here have played a significant part in the area’s history, so extra care needs to be taken when installing a security system,” says Nick Killington, King’s Cross Estates security system design specialist. Security solution The Gallagher solution provides flexibility to integrate a number of other systems The public areas and many of the buildings in the estate are managed and maintained by the King’s Cross Estate Services team. They are tasked with keeping the site well-maintained, well-lit and secure at all hours of the day and night, making it a place all people want to visit and enjoy. To help make King’s Cross the best managed estate in the UK, the team needed a security solution that could evolve alongside them as the estate grows. Nick Killington says Gallagher was the specified solution throughout the project. “As we are such a large estate, we required an enterprise solution that offers us the ability to extend as and when required, something we know is a particular strength of the Gallagher system.” Visitor management “The Gallagher solution is particularly useful in a retro-fit situation like this, where running cables and network points in such buildings isn’t allowed. For example, we eventually want to replace some of the door handles with a wireless locking system, which we know can also be linked to the Gallagher system.” The Gallagher solution provides flexibility to integrate a number of other systems, such as video, visitor management and elevators, as well as being able to add functionality like mobile access when they require it. Gallagher technology will continue to feature across the new phases of the King’s Cross development, providing integrated, scalable security solutions to help create a welcoming, secure place for people to work, live and do business in this whole new part of London. “The Gallagher solution has allowed us to future proof our security, ensuring it will evolve with our needs as and when required.”
In the banking world, the threat of unwanted intrusions into premises leading to loss of property and even risk to life is always present. Small wonder then that banking institutions take so much care over their security systems and also over their choice of suppliers for those products. In the retail banking sector, requirements for intrusion detection and related security measures are necessarily more stringent and more specialised than in most other areas of business and commerce. Data capture form to appear here! The banks clearly need to work with suppliers whose integrity is beyond question. They should also be looking for organisations that can offer expert advice, gained through their knowledge of design and manufacturing security products. Systems need specialist installer partners in order to provide a seamless solution. Systems need specialist installer partners in order to provide a seamless solution The special requirements of the banking sector These supplier organisations must also fully understand the special requirements of the banking sector and, ideally, should be able to demonstrate proven experience in that sector. They must also be willing and able to work with the bank as a partner, to find better ways of addressing old threats and to develop effective measures to counter new ones. Video is a big component of providing security, and variable lighting conditions pose a persistent challenge in video surveillance applications such as large banks and financial institutions. Typically, these venues include an abundance of windows. The resulting excessive light can damage video image quality, by flooding the image plane of the surveillance camera. Dramatic differences between light and dark areas complicate the ability of video cameras to view someone standing in the shadows. A contrasting lack of windows at teller stations can result in dim lighting, equally damaging video image quality, in critical surveillance areas where clear, detailed images are needed the most. Stark contrasts between white and black levels in video images can obliterate faces and finer details of a subject when in a darker area. Particularly, this happens when a person is amid dark internal lighting, with his/her back to the sun. Data capture form to appear here! A new network architecture When upgrading a bank’s digital security system, a new network architecture needs to be created. Usually, this means switching from DVRs to NVR servers. As a result, network switches attach to the camera allowing for easier future system expansion. Along with the newly gained scalability, throughput performance on servers can achieve significantly higher levels. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size. Servers, networking and workstations provide enterprise-quality performance for all financial projects Implementing a complete video solution with high-performance servers, modern networking protocols and powerful workstations is now possible in financial institutions, even for small projects. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size. Software is also part of the solution. A new software platform helps banks and credit unions simplify, modernise, and automate security, surveillance and fraud investigations across their enterprise. The platform eases the daily challenges security investigators face. It simplifies and reduces the time to access live and recorded video through an intuitive interface, empowering users to quickly find the data needed to eliminate risks while increasing productivity. With an enhanced user experience, investigators can reduce training time, align investigation workflow, streamline video sharing, and focus on more critical tasks. The fraud and security challenges banks contend with can be overwhelming, but prompt action is necessary to limit the damage that can greatly affect customers, employees, and the brand. When an incident occurs, investigators must turn to innovative security tools to be able to swiftly locate and analyse data. But these solutions are typically complex to use and manage. Investigators must turn to innovative security tools to be able to swiftly locate and analyse data Changing work environments The changing work environment of financial institutions is impacting security needs. A credit union in Australia operates an innovative, modern working environment that utilises flexible workspaces in place of traditional desks. Staff are not allocated a specific desk but instead choose where they wish to sit each day. To facilitate the operation of the flexible work environment and provide employees with storage for their personal effects (work-related material is stored elsewhere), the credit union uses banks of brightly colored lockers that are managed by electronic access control. Using Gallagher’s smartcard, multi-technology T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker. With the readers communicating with Gallagher’s Command Center software management platform, the credit union has a simple-to-operate, customisable system that enables staff to carry just one card on site. Read part one and part three of our banking security mini series.
An Oxford University facility has enhanced its security with the help of world technology pioneer in integrated access control, intruder alarms management and perimeter protection. Saïd Business School, the University of Oxford’s centre of learning for undergraduate and graduate students in business, management and finance, has replaced its former system with an integrated Gallagher Security access control solution to protect it against theft and create a safe environment for visiting dignitaries. Saïd Business School is located right next to a train station – a heavy transit route into Oxford. While this location is convenient for students and staff, proximity to the station was making it easy for organised thieves to target the school and use the train to get in and out quickly. As hosts to international heads of state, royalty and others with strict personal security requirements, the school also saw a clear need to upgrade its security system to achieve a higher level of security. Safe from unauthorised intruders T-series were installed on doors throughout the building and new access cards were issued to all Saïd Business School wanted a system which could meet its need for complete control, yet maintain an open and welcoming feel on campus. “We needed to ensure only current employees and students had access to the school, and that those people were only accessing the areas relevant to them,” says Martin Boyt, Estates Operations Manager at Saïd Business School. “We also needed it to be easy and efficient to manage cardholder permissions, with the flexibility to adapt as the school grows.” Gallagher T-series readers were installed on doors throughout the building and new access cards were issued to all employees and students. Gallagher Command Centre is used to manage access control groups and set privileges to enable varying levels of access to different parts of the building. Students and staff can now easily move around the school and access the rooms and resources they need on a day-to-day basis, with confidence they’re safe from unauthorised intruders. Certified security installer Access control has been integrated with the student and staff induction process, meaning access control cards are not issued until induction has been completed. The school also uses the new system to issue event and conference visitors with temporary cards that have restricted access suited to the purpose of their visit. Boyt says protecting their people is of paramount importance. “Schools can be vulnerable to vandalism, theft and, increasingly, violence and terrorism by individuals or groups, so security is a top priority. We want our students and staff to have peace of mind that they are studying and working in a safe and secure place.” Partnering with Gallagher Security and a Gallagher certified security installer streamlined the process of installing the new system. Boyt says working with someone who understood their needs made all the difference. Building integrated security system Saïd Business School is using its learnings to improve security at its other university facilities“Translating the needs of our staff and faculty into workstreams and access control groups was a complex undertaking, and having trusted advisors on hand helped us get it right the first time.” Built-in reporting tools enable the estate managers to carefully monitor the system to keep the site secure. “We can run reports to check on occupancy levels and usage of certain areas, helping to reallocate rooms quickly and efficiently,” says Boyt. Saïd Business School is an active member of the Tertiary Education Security Network (TESN), organised by Gallagher. The aim of the group is to bring Gallagher customers together to build relationships and share knowledge. Boyt says: “We have found this group to be extremely useful as we continue our journey of building an integrated security system that meets our needs. We have learned a lot about campus security by attending TESN events and working closely with Gallagher and our security installer.” Learnings to improve security Saïd Business School is using its learnings to improve security at its other university facilities. “We want to integrate the CCTV cameras at our Park End Street events venue with Gallagher Command Centre to improve our monitoring capability,” says Boyt. “We will also insist the Gallagher system and CCTV integration is installed on future projects, including the redevelopment of Osney Power Station which is set to become a world-leading centre for executive education.”
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