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Access control and door entry management: How technology is driving change
Access control and door entry management: How technology is driving change

Access control and door entry is a huge responsibility, and challenge, for local authorities and housing associations UK wide. For councils, they’re accountable for the security and safety of many public facilities such as leisure centres, libraries as well as residential housing developments which are often large scale and home to hundreds of people. Housing associations manage affordable rental housing which also means they’re responsible for the appropriate access control management for each individual house or flat. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage. For example, with modern intercom and access control systems, remote management and communication is something that offers local authorities and housing associations features that enable them to reduce costs and cut their carbon footprints by managing multiple sites from one place. On the other hand, such technological innovation has meant that local authority and housing association specifiers and consultants now have a wide range of systems and products to choose from which can cause issues in ensuring the right system for a specific building or development is chosen. Choosing an appropritate access control system In choosing an appropriate system, local authorities and housing associations need to opt for a cost effective solution that can be easily maintained with excellent support from the manufacturer and guarantees that the system and system parts will remain supported for the duration of its expected life cycle. It is also important that the chosen system is flexible to cater for the varying needs of the tenants and visitors. Of increasing importance is the reduction of anti-social behaviour which new technology can help by providing the use of data loggers which track the use and events of a door entry system, allowing specific evidence to be located by integrating with CCTV. Using technology to our advantage Through advancements in management systems and services, we can gain a much better visual representation of the events and general usage of an intercom entry system and not just its proximity access control. Systems, for example, can now send email alarms or notifications to the administrator or management. We are now able to modify user rights and access levels on the go from a mobile app which enables a much greater control over service and maintenance engineers, such as making sure they have full access when required via an app, rather than arriving to site with the incorrect keys or access fob. Systems, for example, can now send email alarms or notifications to the administrator or management Dealing with tenant’s lost and stolen keys has never been so easy either. The blocking or deletion of lost fobs and adding a new fob can be carried out in minutes while at the same time removing the cost of sending an engineer to the development to programme new fobs. This greatly reduces the carbon footprint of the whole task as fobs can now be sent out via post to a secure location for collection. Technology has also helped local authorities and housing associations to overcome the issue of not being able to have a concierge or building manager available 24/7 at some developments. Now with internet communication, it’s possible for tenants and visitors to get in touch with someone should they need assistance, whether that’s from within the apartment or from an entrance point. For example, lets take the Videx VX2200 with IP concierge integration. This system is exceptionally flexible, enabling calls to be answered on Videx intercoms and also mobile phones if required. With the integration of the IP concierge each block can be either standalone or networked via the internet back to a central control room. Reduced maintenance costs and carbon footprint We work with a wide range of local authorities and housing associations to help them overcome access control and door entry challenges. One organisation we have recently partnered with is The Living Group to help them greatly reduce their maintenance costs and carbon footprint by installing the MiAccess offline proximity system on many of their developments across the North East. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage By installing an appropriate system, The Living Group has managed to overcome issues caused by the existing system’s limitations and also enabled much more flexibility when it comes to effectively managing the access control system of all their included developments. For those responsible for effective and appropriate access control, the management of the systems are easier, quicker and there’s no delay or on-going costs for needing a specialist programme to modify fobs and access rights as this can now all carried out in-house. Improved security legislation Further advancements in programmes such as Secured by Design (SBD), a police initiative that improves the security of buildings and their immediate surroundings to provide safe places to live, work and visit, means that there’s more security legislation being implemented that’s making intercoms and access control more secure, without affecting ease and convenience. Videx holds an SBD accreditation and we know, from first-hand experience, how it’s making a difference in keeping tenants safe. When you combine the safety features promoted by an SBD member company like ourselves with the likes of the Videx event logging, image capture and ability to modify access users on the go, for example, we can help to create a very safe and secure environment. Personally, I think there needs to be a greater emphasis on the role of security legislation Technology has completely transformed the way local authorities and housing association are able to choose, install and manage door entry and access control systems for tenants and visitors alike. Personally, I think there needs to be a greater emphasis on the role of security legislation such as Secured by Design to ensure all councils and housing association consultants are up to date with what constitutes a robust and secure system that’s also cost effective too. In my role, I see weaknesses in systems and constant ongoing costs that could easily be avoided. For instance, features such as timed remote entry means local authority and housing association management no longer need to worry about keys being lost, the wrong keys being supplied or locks needing to be changed. With new systems such as the Videx MiAccess and Videx WS4 range, we can help to massively reduce a housing association’s or council’s carbon footprint and engineer costs by allowing them the access to management and control from an offsite location. Crime prevention We can also use live and logged events to help prevent crime in different ways, from antisocial behaviour growing around a tenant being called or visited much more regularly than others, to knowing a tenant is currently still living at a property but isn’t paying rent or answering to any correspondence. Technology enables local authorities and housing associations to receive detailed data and therefore behavioural insights on the people under their management and care. If consultants and specifiers are advised on the most appropriate systems that meet their specific entry needs, they can ensure greater, safer and more convenient access control that meets the requirements of both the end user and the those responsible for its effective management.

How to deter thieves on construction sites
How to deter thieves on construction sites

Construction site theft can cause project delays, property damage and loss of profit for companies in the construction sector. It is imperative to deter thieves from targeting construction sites with the help of construction site security. Here, we look into the various security options and how they can help protect your firm from the threat of a break-in. Construction theft has soared during the COVID-19 Pandemic Construction site theft is an ever-increasing problem in the UK, costing the industry an estimated £800 million per year. Unfortunately, this type of crime has accelerated further throughout lockdown by an estimated 50% due to the abandonment of construction sites across the UK. With many uncertainties around a potential second wave in the UK, it is time for construction firms to enhance their security strategies to help prevent thieves from becoming opportunists on construction sites. Why are construction sites ‘easy’ targets? Construction sites can easily be targeted, as they typically lack adequate security loss prevention practices. The most popular security-related issues that are leading causes of construction site theft are: Poor overall site security Multiple pieces of equipment sharing the same keys Easy access to open cabs Unsecured sites, particularly at night and over weekends Lack of product identification systems If you do not want your site becoming a costly statistic, you might want to try implementing some or all of these preventive measures. Strengthen your perimeter Putting a clear boundary around a construction site will help to prevent youths and members of the public from inadvertently wandering onto the site. To stop opportunist thieves in their tracks, you will need to go one step further by erecting robust fencing and concrete blocks along with signage warning intruders about the consequences of trespassing. Putting a clear boundary around a construction site will help to prevent youths and members of the public from inadvertently wandering onto the siteIf potential trespassers can see that it would be too challenging to attempt a break-in, then they will look elsewhere to find another construction site which is not as well secured. Lock away valuable tools When considering the vulnerabilities in your construction site, it pays to think about this from the perspective of a criminal. What is it exactly that they are looking for? What can a thief steal easily to make money if they were to remove something from your site? Unfortunately, many construction firms do not lock away their tools, materials or vehicles properly, which makes them an easy target. Ensure valuable tools and materials are locked away and are not left unsecured or lying around. Criminals are mostly interested in scaffolding, bowsers and other valuables that are quick to sell on, so it is important to have a strategy in place to keep these locked away, safe and securely. Put tracking devices in your equipment If you are unable to securely lock away valuable tools, then modern technology makes securing equipment easier than ever before. Tracking devices can be installed onto vehicles and equipment; if any thief is unwise enough to steal from the site, site owners will be able to provide the location to the police who will be able to follow this up. Site owners should also engrave company identification numbers on valuable tools, equipment and vehicles so that it can easily be identified and will serve as proof who it rightly belongs to. Invest in CCTV Closed Circuit Television, otherwise known as CCTV, is renowned for being one of the most effective deterrents for thieves, especially when it comes to construction and building sites.The items that criminals steal from sites are notoriously hard to trace The items that criminals steal from sites are notoriously hard to trace, but if you have CCTV, there is a chance that you can capture clear footage to help bring criminals to justice, such as footage of the vehicle used and the car licence plate. CCTV cameras can help to oversee every inch of a construction site, and can even be hidden out of sight where required. Step up with regular site patrols With a wide range of security monitoring methods available, stepping up on regular site patrols can help to keep track and respond to any criminal activity taking place on your site. Traditional site patrols can be carried out on a schedule by professional SIA-approved security agents. With the presence of guards patrolling a construction site, any criminals in the area will be deterred to force entry onto the site. Schedule supply deliveries on an as-needed basis To prevent an excess of supplies ‘sitting around’ on the site, construction site managers should instead order what is needed at the time, so that valuable materials are not left around waiting to be stolen for weeks at a time. Good planning and excellent communication between the team will be required so that projects are not delayed, but planning accordingly will help to reduce the chances of theft on a construction site. Drone surveillance As technology becomes more and more advanced, drone surveillance may soon be a security option that many construction sites could benefit from.Many construction firms in the UK are using drone services to provide aerial images, and are seeing huge cost savings by either purchasing and operating their own drones or by hiring out the work to a company equipped to provide imaging.As technology becomes more and more advanced, drone surveillance may soon be a security option With surveillance drones already handling tasks like mapping and surveying of construction sites, one day they may be able to patrol construction sites at night, equipped with motion sensors and infrared or night vision cameras; They could be automatically deployed from a charging station and fly along a pre-programmed route at regular intervals. One to keep an eye on for the near future! Construction site security to help protect your site If you are ready to tighten security on your own construction site, then your starting point will be to identify your main vulnerabilities and get in touch with a reputable security specialist.

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Latest Gallagher Security (Europe) Ltd news

Gallagher announces the appointment of Jonathon Small as the Key Accounts Manager for Federal
Gallagher announces the appointment of Jonathon Small as the Key Accounts Manager for Federal

Gallagher announces the appointment of Jonathon Small in the newly created position of National Key Accounts Manager for Federal in Australia. Small has been part of Gallagher’s Australian team since 2016, with the past three years as Sales Manager for ACT. Based in Canberra, Small has over 10 years’ experience in the security industry and has developed many well-established relationships with Gallagher Channel Partners and customers throughout the federal industry. “Jonathon has played a significant role in bringing onboard several large projects and developing the ACT region” says Craig Schutte, General Manager for Asia Pacific and IMEA. “Our federal market has seen significant growth in recent years, and we’re excited to see Jonathon step into the key accounts role where he is set to continue the growth of Gallagher’s federal footprint nationally.” Jonathon begins his new role on 2 November.

Gallagher Security announces the appointment of Shamsher Singh as Regional Manager for North India
Gallagher Security announces the appointment of Shamsher Singh as Regional Manager for North India

Global security manufacturer, Gallagher, is pleased to announce the appointment of Shamsher Singh as Regional Manager for North India. Singh joins the team, lead by Gautham NV to support Gallagher’s growing business opportunities in India, including a significant project currently underway with the Indian Air Force. Singh brings to the role over 11 years of sales and business development experience working with multinational companies. He holds an MBA in Marketing and International Business and an engineering degree in Electronics and Communication. Latest security technology  “We’re thrilled to welcome Shamsher to the Gallagher India team,” says Ian Meadows, Sales Manager for India, the Middle East, and Africa. “With the skills and experience Shamsher brings to the table, he will play a key role in our North India growth." Singh started in the role on 5 October 2020 and will work closely with Gallagher’s network of Channel Partners to bring the latest security technology to the region.

Lessons Learned with Gallagher: Adjusting to life during the pandemic
Lessons Learned with Gallagher: Adjusting to life during the pandemic

COVID-19 has been a thorn in the side of countless companies within the security industry and far beyond. Here, we speak with Richard Huison, Regional General Manager for the UK and Europe at Gallagher Security, who summises his personal experience from these recent months and how Gallagher has adapted in the face of pandemic-induced adversity. How has the COVID-19 crisis impacted Gallagher on a day-to-day basis? Gallagher was actually well placed as a result of work already in progress with a number of visionaries and innovators within our business, such as our CIO Neville Richardson. They are determined to put the business on the front foot, making it more digital and proactive in delivering high speed change and we had already been migrating to Microsoft Teams before COVID-19 first reared its ugly head. It’s part of our philosophy to make our business and the solutions we create as stable, reliable and resilient as possible. Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world It means Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world. When lockdown was imposed, we set about prioritising our clients’ needs and delivering on our commitments as a critical supplier. The Gallagher leadership team quickly rolled out the means to stay connected, positive and safe as each region went into isolation. Effective communication, both internally and externally, has always been a critical success factor for our business. That hasn’t changed with the more remote and virtual nature of our communication now and, if anything, it’s even more important both for business continuity and for the personal wellbeing of each and every one of our colleagues. We’ve quickly adapted to this new way of working and have even become quite adept at recognising people’s contributions and acknowledging a job well done in new ways, such as using the emojis on Microsoft Teams. Perhaps the most striking example of this is our new European marketing manager Bethan Thompson, who joined Gallagher on 1 April, little over a week after lockdown was imposed in the UK. She has enjoyed the richest and most comprehensive introduction to the business from the safety of her own home armed with just a laptop and Teams. What can be the benefits of having employees working from home? There are many benefits of working remotely with productivity right up the top of the list. By reducing the unproductive time spent commuting and travelling to meetings, we are able to get much more done in a day. Add to this the reduction in stress and improved work-life balance and it makes for an impressive formula of happier, healthier and more motivated colleagues. And it’s still easy to measure results no matter where someone is working. We’ve quickly adapted to this new way of working and have even become quite adept at recognising people’s contributions and acknowledging a job well done To be honest, before COVID, we didn’t disconnect enough, close the laptop, switch off our technology and allow ourselves NOT to respond instantly. But trust is an integral part of our culture at Gallagher and we can easily and effectively continue to champion the right balance and support for the team moving forward. How can employees ensure they keep a healthy work/life balance? Working from home can require some personal discipline around taking regular breaks and disconnecting from technology. I encourage all my colleagues to stay active and get regular exercise during the day. Taking time out allows you to process ideas with greater clarity, to be more creative, to plan your day and use your time more effectively – all of which is part of achieving that balance. And it’s important that we do switch off and close our laptop at the end of the day, which requires some discipline when you work for a business headquartered in New Zealand, where they are 11 hours ahead. It’s good to cultivate hobbies and welcome distractions that you are passionate about, to switch off from work more effectively. Personally, I love to be outside on a long dog walk with no technology. It’s liberating. Are you seeing that businesses are already beginning to think differently about their security? We have to remember why security is important. We all have a different view on how we should maintain business continuity. Yes, properties need a reliable detection and defence solution to resist the opportunist. With the mass migration to work remotely, business leaders are concerned that their IT systems are vulnerable to attack and we read daily about the growth in cyber-attacks. It’s common sense to protect your business with a suitable access control and intrusion detection system and the pandemic has proven to business the value of being truly resilient and able to still operate whatever circumstances ensue. What will be the biggest security challenges facing businesses over the next six months? In that timeframe, I don’t see us returning to how things were prior to the pandemic, so businesses will have to adapt to a new normal. We will have to adopt a more holistic view of security, encompassing safety, security and wellbeing, with our teams at the heart of that. In the new world, how can we maintain our teams’ safety at home, or limit them to certain floor space or introduce rotas for office attendance and keep surfaces virus free while they’re there? We need to be alert to where the next threat will come from and mitigate risk against both cyber and biological threat as we’ve seen a virus in either domain can be devastating. How is Gallagher meeting the evolving demands of the market? To be honest, Gallagher has always been ahead of the curve. We’ve been talking about competencies, compliance and resilience for decades, long before cyber became the buzzword. Everything we do is related to business resilience and continuity and security is baked in to our products and solutions at source, providing confidence and reliability for all of our customers.

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