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A RAIGE Array is a collection of Databank appliances connected with standard Gigabit Ethernet connections where each Databank runs the RAIGE Storage Software. Databanks are automatically discovered on the Ethernet network and assigned to virtual RAIGE Arrays of up to eight Databanks.Add to Compare
High-Definition Storage is a collection of Databank appliances connected with standard Gigabit Ethernet connections where each Databank runs the RAIGE Storage Software. Databanks are automatically discovered on the Ethernet network and assigned to virtual RAIGE Arrays of up to eight Databanks.Add to Compare
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As anti-fraud company Revector marks 20 years of operating, CEO and Founder Andy Gent believes that telecommunications fraud is still not high enough on the corporate agenda for network operators – this should be a significant concern to shareholders. In 2001, Revector was launched to combat specific fraudulent activity against mobile network operators. The company’s management expected the business to have a shelf life of no more than five years – such as the belief that mobile operators would quickly get a grip on network fraud and reduce it to zero. Twenty years later frauds continue to persist – costing shareholders, networks, and Governments billions in lost revenue annually. Revenue through mobile service According to Andy Gent, fraudsters are, at heart, business people, exploiting an opportunity for money. Gent explains how this relates to network fraud thus, “Mobile service providers generate revenues in two ways - by having their subscribers that pay the company to access the networks they run and associated services such as voice calls, text messages, and data usage. The second – known as termination revenue – involves transporting calls from other networks.” Revenues from termination are shared between all networks that help deliver the call Revenues from termination are shared between all networks that help deliver the call, as Gent outlines: “Imagine a call from the UK to Australia. This will pass through several service providers that will each take a small percentage of the call revenues for passing on the call.” “Telecommunications companies establish relationships with others around predictable calling patterns. For example, BT may know that they need one million minutes of calls to South Africa per month. They, therefore, establish a relationship with a South African telecommunications company to provide this.” Trading termination minutes The issue comes when the unexpected happens, for example, an earthquake in Cape Town. Now UK residents with relatives in Cape Town suddenly demand a lot more telephone time. BT needs more minutes than it has. It is unlikely that its partner in South Africa can provide these – they are facing the same issue due to the increased volume of calls in and out of the country – so it will look to the open market for the minutes it needs. Gent continues, “Termination minutes are traded in the same way as other commodities. Exchanges combine minutes from multiple sources, bundle these together and sell them. The issue is where these minutes come from. The bundles may well include “white” routes – premium minutes provided by legitimate telecommunications companies. However, many will include so-called “grey” routes.” A simple but effective fraud Grey routes are not provided by the telecommunications companies but by third parties or through fraudulent means. Typically, the “grey” routes come at a lower cost than the “white” routes, but some telecommunications service providers may not know this or care about it. The natural pressure on cost means some telecommunications companies end up using “grey” route minutes. The threats to network providers’ revenues come from these “grey” routes. A primary risk is SIM Box fraud. SIM Box fraud SIM Box fraud occurs where there is a differential price between the cost of routing a call in a country and the cost of terminating a call, as Gent outlines below: “Imagine a network is offering a promotion with free calls to others on the same network. At the same time, the value of terminating a call to that network’s customers is $0.05 per call.” One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box “If someone can procure SIM cards with the promotion, these can be loaded into a SIM Box – a device that can house hundreds of SIM cards in racks and be connected to the internet - to terminate calls. The owner of the SIM box can then offer to terminate calls for $0.03 per call. The cost to the SIM box owner is close to zero – the local minutes they are using to terminate calls are bundled with the SIM deal. The $0.03 per call is pure profit after the SIM cards and SIM boxes have been purchased.” While this sounds like a complicated scam it can be lucrative. One single SIM card being used in this way can generate $3000 per month and there are hundreds of cards in each SIM box. Loss of termination revenues Service providers can quickly find a large proportion of revenues lost to SIM boxes. Gent has seen “up to 90 percent of termination revenues being lost.” “The nature of SIM box fraud is transitory: fraudsters will pick the countries with the strongest opportunity to generate revenues quickly, sweep in and terminate calls for a month or two before the operator notices the revenue drop and takes action.” Is it illegal? If this practice sounds entrepreneurial rather than illegal, it is probably because it seems like a victimless crime. However, mobile network operators have paid millions if not billions for the ability to operate networks and generate termination revenues. A reduction in this revenue will mean less investment into next-generation networks or customer service. For the consumer, illegal termination often means poor quality calls with a lack of services such as caller line identification (CLI). But perhaps the most concerning issue is where the proceeds of crime go, as Gent outlines. “Often these SIM box frauds are run by criminal gangs using the process to launder money or finance organised crime or people trafficking.” “With widespread restrictions on the number of SIM cards that can be sold to one person, the only way to procure enough SIM cards is via criminal activity. Gangs bribe or coerce network operation staff into supplying SIM cards by the thousand, generating millions in illicit revenues.” Other telecommunications fraud Threat to operator termination revenues comes from OTT service providers that have an eye on termination revenues Another threat to operator termination revenues comes from Over-the-Top (OTT) service providers that have an eye on termination revenues as well as competing with telecommunications service providers for a share of the voice and messaging market. While most telecommunications companies see Voice over IP (or OTT) as fair competition, in recent years several new OTT service providers have grown extremely quickly. WhatsApp, for example, was incorporated in 2009 and acquired by Facebook just five years later for almost $20 billion. The business models of these companies vary. Some focus on the “freemium” approach where the initial service is free but add-ons become chargeable. OTT app fraud However, recently some OTT players are looking to terminate revenue to monetise their business models. These operators have been offering competitive termination rates by hijacking a traditional call made from one telephone number to another and terminating it within an OTT app, as Gent explains, “We are seeing OTT apps intercepting traditional telephone calls and delivering them within a user’s app.” “The call starts as a dialled telephone call, but the user receives it within an OTT app. If OTT players can achieve this, they can generate termination revenues at zero cost – other than to the traditional operator.” Using an app to make calls “Of course, if the recipient of the call believes the caller has used an app to call them, they are more likely to use this method of communication in the future – and less likely to dial a number directly. For the OTT players, termination acts as a marketing tool as well as a revenue stream.” According to Gent, one OTT service provider has gone as far as including a setting within their app that states “receive regular incoming calls within the app when possible”. This is defaulted to “on” when the app is downloaded. Only the most technologically savvy users would even know it was there. Combatting the fraud against networks Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible" Why do networks not do more to combat fraud? The reality, according to Gent, is a combination of priorities and ignorance. He comments, “Most mobile network operators are large but still relatively young companies – typically built around customer acquisition.” “Networks are less worried about losing revenue to fraud and more about grabbing as many subscribers as possible. This has led to a mindset where whatever the questions the answer is always more marketing promotions.” A small number of innovators around the world continue to fight these frauds directly, but the fraudsters simply move on to the next victim and, when the anti-fraud measures are relaxed, the fraudsters return. An opportunity for the future As mobile networks mature and become more commoditised, Gent believes the issues around combatting fraud will become a wider concern. “If you had told me in 2001 that fraud would still be an issue in 2021, I would have been shocked. Yet operators are still losing significant revenues to criminals. Addressing this needs to remain a priority for the industry, not just to ensure networks have the revenues to build and maintain robust networks but also to ensure that criminal behaviour that this kind of illicit activity funds is reduced. This is not just an issue for network operators but also for wider society.”
While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more contactless, socially distanced shopping experience. Physical security technologies Innovative physical security technologies can play a significant role in protecting a site while supporting its operation Many retailers are now exploring such solutions as a way to streamline their services and simplify store operations while reducing overheads. Of course, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience. Comprehensive integrated solution To make the autonomous retail vision a reality, a comprehensive solution is needed that integrates network cameras, IP audio speakers, and access control devices. The cameras can be employed to monitor entrance points and sales areas, including checkout terminals, and can be monitored and operated remotely from a central control room. This offers management full visibility of operations, regardless of the number of stores. Recorded video material can be processed, packaged, and passed to authorities, when necessary, by applicable laws. Optimising operations As autonomous stores do not require staff to be present and run largely independently, managers can be notified automatically via mobile device if an event occurs that requires their attention. This could range from a simple need to restock popular items or clean the premises after a spillage, to a criminal break-in or attack. Again, network video surveillance cameras installed inside and outside of the premises provide high-quality video of any incident as it occurs, enabling immediate action to be taken. Improving customer experience Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers, while IP audio speakers allow ambient music to be played, creating a relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required. Due to the automated nature of such audio broadcasting, consistency of brand can be created across multiple locations where playlists and pre-recorded voice messages are matched in terms of style and tone from store to store. Boosting profits The accessibility of premises 24/7 can ultimately lead to an increase in sales by simply allowing customers to enter the store and make a purchase at any time, rather than being restricted by designated retail hours. This also serves to improve customer loyalty through retail convenience. Utilising data from the access control system, managers can configure lights to turn on/off and ambient music to power down when the last person leaves the shop, to be reactivated the next time someone enters the premises. This approach can also conserve energy, leading to cost savings. Designing a future proof solution The threat of vandalism is greatly limited if everyone entering the shop can be identified, which is something that is already happening in Scandinavia using QR codes linked to an electronic identification system called BankID. This process involves a user being identified by their bank details, and their credentials checked upon entering the store. This not only streamlines the transaction process but vastly improves security because only those who want to legitimately use the services will go through the identification process, helping to deter antisocial or criminal behaviour. Physical security technology should be reliable and of high quality, without compromising the service to customers VMS-based network solution Both inside and outside of the premises, physical security technology should be reliable and of high quality, without compromising the service to customers, or hampering their experience. Door controls, network cameras, and loudspeakers, together with a comprehensive video management system (VMS), enable retailers to control every element of their store and remove any uncertainty around its management or security. Such a system, network-enabled and fully scalable to meet ongoing business requirements, can be offered using open APIs; this allows configuration and customisation while ensuring that the retailer is not limited by the technology or tied into any particular set-up or vendor as their requirements evolve. Additional security benefits As more businesses launch their unmanned stores, the benefits of such technology to streamline and improve every aspect of their operations become ever clearer. A comprehensive solution from a trusted security provider can bring complete peace of mind while offering additional benefits to support the retail business as it seeks a secure future.
How AI and humans can work together is a longstanding debate. As society progresses technologically, there’s always the worry of robots taking over jobs. Self-checkout tills, automated factory machines, and video analytics are all improving efficiency and productivity, but they can still work in tandem with humans, and in most cases, they need to. Video analytics in particular is one impressively intelligent piece of technology that security guards can utilise. How can video analytics help with certain security scenarios? Video analytics tools Before video analytics or even CCTV in general, if a child went missing in a shopping centre, we could only rely on humans. Take a crowded Saturday shopping centre, a complex one with a multitude of shops and eateries, you’d have to alert the security personnel, rely on a tannoy and search party, and hope for a lockdown to find a lost or kidnapped child. With video analytics, how would this scenario play out? It’s pretty mind-blowing. As soon as security is alerted, they can work with the video analytics tools to instruct it precisely With the same scenario, you now have the help of many different cameras, but then there’s the task of searching through all the CCTV resources and footage. That’s where complex search functions come in. As soon as security is alerted, they can work with the video analytics tools to instruct it precisely on what footage to narrow down, and there’s a lot of filters and functions to use. Expected movement direction For instance, they can tick a ‘human’ field, so the AI can track and filter out vehicles, objects etc., and then they can input height, clothing colours, time the child went missing, and last known location. There’s a complex event to check too, under ‘child kidnap’. For a more accurate search, security guards can then add in a searching criterion by drawing the child’s expected movement direction using a visual query function. A unique function like this enables visual criteria-based searches rather than text-based ones. The tech will then narrow down to the images/videos showing the criteria they’ve inputted, showing the object/child that matches the data and filter input. Detecting facial data There are illegal demonstrations and troublesome interferences that police have to deal with A white-list face recognition function is then used to track the child’s route which means the AI can detect facial data that has not been previously saved in the database, allowing it to track the route of a target entity, all in real time. Then, security guards can confirm the child’s route and current location. All up-to-date info can then be transferred to an onsite guard’s mobile phone for them to confirm the missing child’s movement route, face, and current location, helping to find them as quickly as possible. Often, there are illegal demonstrations and troublesome interferences that police have to deal with. Video analytics and surveillance can not only capture these, but they can be used to predict when they may happen, providing a more efficient process in dealing with these types of situations and gathering resources. Event processing functions Picture a public square with a number of entries into the main area, and at each entry point or path, there is CCTV. Those in the control room can set two events for each camera: a grouping event and a path-passing event. These are pretty self-explanatory. A grouping event covers images of seeing people gathering in close proximity and a path-passing event will show when people are passing through or entering. The video analytics tool can look out for large gatherings and increased footfall to alert security By setting these two events, the video analytics tool can look out for large gatherings and increased footfall to alert security or whoever is monitoring to be cautious of protests, demonstrations or any commotion. Using complex event processing functions, over-detection of alarms can also be prevented, especially if there’s a busy day with many passing through. Reducing false alarms By combining the two events, that filters down the triggers for alarms for better accuracy to predict certain situations, like a demonstration. The AI can also be set to only trigger an alarm when the two events are happening simultaneously on all the cameras of each entry to reduce false alarms. There are so many situations and events that video analytics can be programmed to monitor. You can tick fields to monitor any objects that have appeared, disappeared, or been abandoned. You can also check events like path-passing to monitor traffic, as well as loitering, fighting, grouping, a sudden scene change, smoke, flames, falling, unsafe crossing, traffic jams and car accidents etc. Preventing unsafe situations Complex events can include violations of one-way systems, blacklist-detected vehicles Complex events can include violations of one-way systems, blacklist-detected vehicles, person and vehicle tracking, child kidnaps, waste collection, over-speed vehicles, and demonstration detections. The use of video analytics expands our capabilities tremendously, working in real time to detect and help predict security-related situations. Together with security agents, guards and operatives, AI in CCTV means resources can be better prepared, and that the likelihood of preventing unsafe situations can be greatly improved. It’s a winning team, as AI won’t always get it right but it’s there to be the advanced eyes we need to help keep businesses, premises and areas safer.
Video is an enormous wellspring of unstructured data in the enterprise environment. Finding new ways to use video data requires easy access for analysis. Gone are the days when video was recorded just to be played back later. New computer capabilities can analyse video to provide business intelligence and trends, all of which requires that a lot of unstructured data be captured, stored and kept immediately accessible. It's a driving force for companies specialising in video storage such as Quantum, which is focused on storing and managing unstructured data, including video, photos, music and sound. Managing various analytics “Unstructured data is driving the massive growth in storage today, and video surveillance fits right in there,” says Jamie Lerner, CEO and President, Quantum. As data multiplies in business, matters of storing and accessing the data take on a larger profile. Especially challenging is meeting the need to store and access expanding amounts of unstructured data, such as video. Video is also part of a changing end-to-end architecture in the enterpriseWhereas 10 years ago, video surveillance was all about recording and playback, now the emphasis is much more on an end-to-end approach. In addition to capturing and playing back video, systems have to manage various analytics, archival and data retention aspects as well as recording. Video is also part of a changing end-to-end architecture in the enterprise, including hybrid, cloud and on-premise storage. Video surveillance industry Historically, structured data, such as financial information, was stored to allow future analytics. The same trend extends to unstructured data, such as video analytics. Quantum has expanded its video storage capabilities with acquisition this year of the video surveillance business of Pivot3, provider of a hyperconverged system that provides recording, analysis and seamlessly archives data on a converged platform that is less expensive and easier to manage. In acquiring Pivot3, Quantum is refocusing the smaller company on the video surveillance industry. “We are now focused 100% on surveillance and having the highest quality while being very cost-effective,” says Lerner. “The industry is ready for an IT-forward solution that is totally focused on surveillance. You can’t make a platform all things to all people.” Traditional security customers There is overlap in large stadiums and theme parks, where Lerner sees even more opportunity to expand Pivot3 will also help to expand Quantum’s customer base. The larger company has a history of serving customers in entertainment, movies, television and sports production. The addition of Pivot3’s 500 new customers in large surveillance, transportation and critical infrastructure markets will expand the mix. There is overlap in large stadiums and theme parks, where Lerner sees even more opportunity to expand. Pivot3 also helps to bridge the gap between traditional security customers and the information technology (IT) department. “Pivot3 has a reputation as simple to use,” says Lerner. “My belief is that physical security can run separately [from IT] until you reach a certain size, then IT has to be involved. Pivot3 gives IT people in the security space a product that is well formed and fits into an IT strategy. They are not undertaking a piece of equipment that will be a burden.” Physical security presence Customers expect their infrastructure vendors to provide systems that allow them to “Set it and forget it,” says Lerner. It’s one of the big advantages of cloud computing and also central to Quantum’s approach with their traditional products. “At the end of the day, you want to run a hospital, for example, so you want your systems to be easy to use,” says Lerner. The Pivot3 acquisition will also allow Quantum to expand their physical security presence more broadly and globally. Previously, the geographic reach of Pivot3 was limited by the high cost of placing personnel in diverse locations. Under Quantum, which has been serving global companies for 40 years, the problem disappears. “Quantum has global support on all continents and in more countries,” says Lerner. “It’s a higher level of support, given size and legacy of our organisation.”
Quantum Corporation (Quantum) announced a definitive agreement to acquire the assets of EnCloudEn, an early stage hyper-converged infrastructure (HCI) Software Company. This agreement follows Quantum’s recent acquisition of the surveillance business assets of Pivot3, an early pioneer of hyper-converged infrastructure for video surveillance workloads. EnCloudEn acquisition The EnCloudEn acquisition will enable Quantum to expand the addressable market for the company’s video surveillance portfolio, offering customers a solution, using their server hardware of choice, with a flexible subscription-based software model. EnCloudEn’s approach to simplicity and automation integrates tightly with Quantum’s strategy to offer customers intuitive end-to-end solutions for the video data lifecycle. “The recent acquisition of Pivot3’s surveillance business assets brought a customer-proven solution, an established customer base, an established go-to-market, and an experienced team for the mission-critical video surveillance and physical security market.” said Jamie Lerner, the Chairman and Chief Executive Officer (CEO) at Quantum Corporation. Open and flexible HCI software stack The addition of EnCloudEn technology brings an open and flexible HCI software stack" Jamie Lerner adds, “The addition of EnCloudEn technology brings an open and flexible HCI software stack that strengthens our position in the video surveillance and physical security market. We can now extend HCI solutions to a broader set of customers, accelerate our development roadmap for HCI-based solutions and employ a subscription-based software purchasing model, which is fast becoming the way businesses want to procure and manage their software investments.” EnCloudEn was founded in 2015 and is headquartered in Bangalore, India. The company built an HCI software stack that delivers software-defined compute, storage and networking, in one virtualised platform, and is used by large banks, engineering companies, and pharmaceutical industries in India. EnCloudEn HCI software The EnCloudEn HCI software is hardware-agnostic, easy to manage, and simple to purchase in a pay-as-you-go model. EnCloudEn's feature-rich, hyper-converged platform allows surveillance customers to not just store video data, but run the video management system (VMS), access control, card readers, analytics, and other HCI workloads on the same platform, while bundling in the best enterprise data centre security features. Some key benefits of EnCloudEn’s software platform include: Ability to support a wide range of x86 server hardware from systems vendors, such as Dell, Lenovo, HP, Cisco, IBM, Supermicro, and much more, Software-defined hybrid storage pooling that can handle mixed storage media (HDD, SSD, etc.) and differing system capacities, including the incorporation of large SANs Feature-rich hyper-converged private cloud platform with policy-driven resource orchestration Lower total cost of ownership (TCO) through the strategic use of open source, including a built-in KVM based hypervisor for ease of deployment and management Advanced m+k erasure coding across all nodes for extreme resiliency Automatic cache tiering for high-performance use cases A whole set of storage data services, such as in-line compression, de-duplication, snapshots and quality of service policies on workloads Quantum global engineering facility in India It also establishes a new Quantum global engineering facility in India This technology acquisition adds key technical talent with expertise in hyper-converged infrastructure, cloud operations and enterprise sales, along with several Red Hat certified engineers. It also establishes a new Quantum global engineering facility in India, as the company expands into more addressable markets, including India and the rest of Asia. “When Quantum acquired the Pivot3 surveillance business assets, the acquisition expanded our ability to address physical security projects of every size and scope and manage the video surveillance data lifecycle from initial capture through expiration,” said Curt Wittich, Vice President of Sales - Strategic Markets at Quantum Corporation. Asset acquisition Curt Wittich adds, “This message has been resonating with customers and partners, and the EnCloudEn technology allows us to further expand on that strategy in every way.” The asset acquisition is expected to close later this quarter and is subject to customary closing conditions.
Quantum Corporation announces an agreement to acquire the video surveillance portfolio and assets of Pivot3, a pioneer in hyperconverged infrastructure (HCI) and a provider of intelligent software solutions for the security and surveillance markets. The acquisition brings a diverse portfolio of video surveillance appliances, network video recorders (NVRs), and management applications along with a scale-out hyperconverged software platform, which going forward will all be offered under the Quantum VS-Series product portfolio. Video surveillance market Together with Quantum’s current line of NVR servers, the StorNext™ File System, and ActiveScale™ object storage, the Pivot3 additions round out a comprehensive surveillance and security portfolio, spanning small to multi-petabyte deployments. The Pivot3 additions round out a comprehensive surveillance and security portfolio “Surveillance cameras are the biggest data generator on the planet, and Pivot3 has established themselves as one of the leaders in this space by pioneering the use of hyperconverged software for surveillance recording,” says Jamie Lerner, Chairman and CEO. “This acquisition represents another key step in Quantum’s transformation, solidifying the company as a serious player in the multi-billion-dollar video surveillance market, expanding our global customer base, sales channels, and technical expertise specific to this industry.” Video surveillance portfolio Highlights of the acquisition: Transaction purchase price totals approximately $8.9 million in cash and stock. Acquisition projected to be slightly accretive to EBITDA through remainder of Fiscal 2022. Expands video surveillance portfolio with hardware and software offerings that will be offered under the Quantum VS-Series portfolio. Builds on an established reputation for quality, world class services and support and a mature supply chain in the video surveillance market. Brings core intellectual property around distributed storage, data placement, erasure coding, and storage quality of service. Expands global customer base with over 500 new surveillance customers with some of the most demanding mission critical deployments in the world including airports, mass transit, casinos, education, and smart cities. Adds key employees to engineering, product and sales organisations with deep expertise in video surveillance solutions. Receiving excellent service Lerner added: “We are excited to welcome Pivot3’s surveillance customers and partners to Quantum. We are committed to making sure that they receive excellent service and support throughout this transition, and we have an innovative and compelling roadmap planned that builds on the proven Pivot3 product line with Quantum’s intellectual property and expertise in video. We are excited to share this roadmap and we will be reaching out in the coming days and weeks, starting this week at ISC West.” We are excited to welcome Pivot3’s surveillance customers and partners to Quantum" “We believe it’s critical to manage the video surveillance data lifecycle from initial capture through expiration, and adding Pivot3 to the Quantum portfolio expands our ability to address security projects of every size and scope,” said Curt Wittich, Vice President of Sales, Strategic Markets, at Quantum. Primary video storage “Surveillance traditionally utilises ‘one-size-fits-all’ products that address only primary video storage, but higher quality cameras and increasing retention requirements demand different solutions to support video at various lifecycle stages. These solutions range from entry-level VMS servers all the way to cloud or tape storage for multi-year, multi-petabyte retention. Quantum’s portfolio covers the entire lifecycle for optimal video placement, accessibility, and cost effectiveness.” The new employees joining Quantum will be under direction of the strategic markets business unit, led by Ross Fujii, General Manager. Sales will be led by Curt Wittich. The transaction is subject to customary closing conditions, and the parties expect to close by July 22, 2021. For those attending ISC West this week, stop by the Quantum booth #11093 to learn more.
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