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Gallagher HBUS End of Line Module monitors communications between alarm sensors and controller technology
Gallagher I/O Accessory Single Cabinet - secure enclosure providing one footprint for Gallagher devices
The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
3xLOGIC, the provider of integrated and intelligent security solutions, has announced the availability of its pioneering VIGIL video management system (VMS) in Europe. Already enormously popular in the USA, 3xLOGIC aims to replicate this success and is targeting VIGIL at those who want all the power of integrated video and access control, without the stress and cost of a complex set-up. VIGIL’s enterprise grade VMS is the driving force behind the VIGIL range of network video recorders (NVRs) and power over Ethernet (PoE) cameras. Its easy set-up wizard guides installers and end users through the configuration process, helping to define network parameters, system identification information and camera profiles quickly and efficiently. VIGIL Central Management software With 3xLOGIC’s VCM, it is possible to monitor server connectivity, camera status, storage details and server settingsEvents can be viewed via PC or mobile app, allowing users to respond to alarms and view live footage from any location, while SmartSearch functionality enables individuals to quickly identify and review events. With 3xLOGIC’s VIGIL Central Management software (VCM), it is also possible to monitor server connectivity, camera status, storage details and server settings; and 3xLOGIC’s RapidStream technology and SubStream motion detection functionality offers high resolution while substantially reducing bandwidth demands All VIGIL NVRs come pre-configured with VIGIL VMS software and 3xLOGIC PoE-enabled internet protocol (IP) dome, bullet, cube, 360°, thermal imaging, and pan tilt zoom (PTZ) cameras are designed to suit any application. The easy set-up wizard also provides plug and play capability for easy deployment, so no IP video experience is necessary to start recording or viewing video. Integrated with infinias access control solution Advanced reporting features including heat mapping, restricting and locking video are also possibleUsers can easily narrow down points of interest within larger playback clips by creating a SmartSearch mask over an area of an image, and surveillance data can also be routinely archived without the need to perform the task manually. Advanced reporting features including heat mapping, restricting and locking video are also possible. End users are increasingly demanding integrated VMS and access control. VIGIL can be seamlessly integrated with 3xLOGIC’s cutting edge infinias access control solution, which is designed to easily manage any size of project ranging from a single door to an enterprise-wide installation of hundreds of doors. With no wires from VIGIL to infinias, configuration is carried out through software with an automated, cloud-based programming tool. This offers a cost-effective way to create one intuitive solution where video is automatically linked with access control events and alarms. New revenue stream for installers VIGIL opens up a new revenue stream for installers that work primarily with small to medium-sized enterprises Offering a level of functionality previously only available in solutions designed for larger projects, VIGIL removes the need for expensive technical labour. It therefore opens up a new revenue stream for installers that work primarily with small to medium-sized enterprises (SMEs), or who wish to start offering an integration based service. VIGIL is available through the existing PAC channel, with full access to its technical support, meaning that customers can rely on a tried and trusted supply chain that delivers products on time, every time. “The response to 3xLOGIC’s presence in Europe has been phenomenal,” commented David Hughes, the company’s global product manager. “The availability of VIGIL is the next step in our strategy to redefine the way in which security systems are designed, specified and configured across the continent. “Suitable for almost any budget, VIGIL is designed to be fully integrated to provide SMEs with comprehensive, cost effective and state-of-the-art video and access control infrastructures that are easy to manage, simple to install and can scale in line with changing needs.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced continued expansion of the company’s staff to align with its new global growth strategy. As previously announced, 3xLOGIC, PACOM, and PAC/GDX have joined forces to build the strongest and most innovative security manufacturer in the industry. The businesses will continue to operate under their own branding as usual and will report to a global management team, as Stanley Products and Solutions (SPS), under the leadership of CEO Matthew Kushner. Jason Bryan has joined the company as the Director of Sales, North America. Jason will assume responsibility for field sales of 3xLOGIC and PACOM products in the US and 3xLOGIC’s expanded regional sales team will report to him. Jason has worked for parent company Stanley Black & Decker (SBD) almost since graduation from Purdue University and most recently has been managing a large part of the Sonitrol business in Indianapolis. Jason brings a wealth of knowledge to the team about the Security industry in general. In-depth product knowledge Andrew is working with his base of Sales Engineers to enhance the SE organisation and its ability to support the sales teamAndrew Griffith has joined 3xLOGIC as the Global Director of Sales Engineering. Andrew worked for sister company, PACOM, for 16 years. He brings an in-depth knowledge of the PACOM product and has a long history of managing a global technical team. Andrew is working with his base of Sales Engineers to enhance the SE organisation and its ability to support the sales team. Andrew is also recruiting personnel to expand the SE organisation globally. 3xLOGIC is quickly moving to a global organisational structure and that expansion requires building out the company’s leadership team in various regions to properly support the sales and support functions. To that end, 3xLOGIC has introduced the role of Country Manager in each region where the company is now operating. Currently, Erik Boudier (France and MEA) and Neil Goward (UK and Baltics) will also report to Andrew Griffith as Country Managers in their respective regions. In the near future, additional leaders will be announced in other key regions. Country Managers are responsible for the smooth operation of the business in that region, as well as providing the top-tier product and customer support our partners and end users have come to expect. Managing electronic security business in LATAM Cesar will remain active in his 3xLOGIC Key Account position, supporting the Stanley Global electronic security business Cesar Gonzalez will assume management of the LATAM region for both PACOM and 3xLOGIC. Cesar will remain active in his 3xLOGIC Key Account position, supporting the Stanley Global electronic security business and the company will provide additional support to him in his expanded role. The existing LATAM team in Mexico and Colombia will report directly to Cesar. Additional Regional Sales Managers and other staff to expand the global sales team will be announced over the coming weeks. “These are exciting times in the SPS business and new opportunities will continue to multiply. We are perfectly positioned to continue our explosive growth in 2019, and I am proud to be a part of this team,” said Bill Hobbs, VP of Sales. Expanding to best serve partners and customers Hobbs further stated “As we continue to integrate the 3xLOGIC, PACOM, and PAC businesses under the SPS umbrella, the entire sales team will be well positioned to represent our expanded global product line and presence. We will maintain our product Subject Matter Experts in the support roles in the business and continue to look for ways to expand to best serve our partners and their customers. “Our number one goal is to provide customers and partners with the best solutions and support for the security issues we face today—today’s announcement and coming personnel additions will enable us to meet and exceed that goal.”
Interphone, the security systems and building technology integrator, completes an advanced project for Ardmore Construction at the high-profile Sutton Point development, a vibrant new community at the heart of the London Borough of Sutton. The company was appointed to design and install the integrated security systems, which includes fibre infrastructure, BPT door entry, PAC access control, IP-networked CCTV and an IRS communal aerial system with SKY Q. The installation has been recognised by the UK Outstanding Security Performance Awards (OSPAs) with Interphone nominated as a 2019 finalist in the Outstanding Security Installer category. Fibre backbone network The Interphone project team took the decision to move to fibre infrastructure to improve performance “Through the effort and commitment of our team the project was successfully completed on-time, within budget, and to the highest possible standards notwithstanding design changes in the building along the way, which required modification to our own design and approach to aspects of the installation,” explained Albert Dwek, Sales Manager at Interphone Limited. In particular, the Interphone project team took the decision to move to fibre infrastructure to improve performance and ensure it could deliver a high-specification security system. As a result, the company created a fibre backbone network, which allows CCTV images to be viewed in true 1080p/4k without compromising any other components of the system. Responsive working relationships Interphone worked closely with services engineers QuinnRoss Consultants Limited throughout the project. Michael Keenleyside, Electrical Engineer at Quinn Ross commented: “We pride ourselves on our ability to deliver the best possible service and solution for each of our clients, so it is essential to have highly responsive working relationships in place with key technology partners.” “Interphone was flexible and adaptive throughout the design and installation phases of the development, which ensure that any changes to system requirements were handled quickly and efficiently. Their team’s knowledge, understanding and commitment was essential to the success of the project.” The sophisticated CCTV solution incorporates a site-wide, IP-networked camera system and full-perimeter PTZ (Pan Tilt and zoom) camera system from HIKvision. Greater compression The full-perimeter system runs in real-time over three towers, three remote stations and two virtual concierge points with interlock ability The full-perimeter system runs in real-time over three towers, three remote stations and two virtual concierge points with interlock ability. The external PTZ camera images, recorded onsite, are also shared with the local police. This means the management company can keep the site secure for its residents, while allowing the police to protect the area in and around the development against crime. The PAC access control system enables all management tasks related to the tenants and staff to be administered from the central computer as and when required, ensuring the highest level of security around the site and added peace of mind. Meanwhile, BPT’s XIP door entry system offers significantly greater compression, providing the clearest and highest quality AV currently available, even with the significant background noise. Building communications The added PCS concierge facility also has improved switchboard software performance, delivering full control of building communications at two desks, so the system will never be engaged and never miss a visitor call. The primary focus when designing this project was the delivery of a system that could expand to meet changing requirements" “The primary focus when designing this project was the delivery of a system that could expand to meet changing requirements. As a result, we have implemented a system that not only uses the most up-to-date technology, but by its design, has been future proofed with the ability to grow. Therefore, the developer can meet all its internal requirements and ensure high levels of security for residents, visitors and members of the public,” commented Dwek. Technical capabilities David Dobouny, Operations Director at Interphone Limited added: “We are committed to the highest levels of service delivery. This project was selected to demonstrate our technical capabilities covering access control and CCTV systems for our NSI accreditation. We achieved a grade A rating, with zero faults and no negative comments regarding on-and off-site documentation, design and installation. This is a fantastic achievement for everyone involved, especially considering the size of the project.” Sutton Point is a large-scale mixed-use scheme located close to the town centre. The high-profile development included the full demolition of an existing tower, and the design and construction of 332 one-and two-bedroom apartments, prime three-bedroom penthouses, 21,000 square feet of retail space, 18,000 square feet of office space and an 80-bedroom hotel.
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