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Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
If you’re responsible for a medium or large-sized office, it’s more important than ever that you have access to a means of ensuring people’s safety, managing risks and fraud, and protecting property. Any security system that you employ must therefore meet the most demanding commercial requirements of today’s offices, and tomorrow’s. This means thinking beyond a basic intrusion system and specifying a comprehensive solution that integrates smart features like access control, video management and intelligent video analytics. Because only then will you have security you can trust, and detection you can depend on. Reliable entry management Access control systems have been developed that guarantee reliable entry management for indoors and outdoors Access control is becoming increasingly important for ensuring the security of office buildings, but as the modern workplace evolves you’re unlikely to find a one-size-fits-all solution. Today, it’s commonplace to control entry to individual rooms or restricted areas and cater to more flexible working hours that extend beyond 9 to 5, so a modern and reliable access control system that exceeds the limitations of standard mechanical locks is indispensable. Access control systems have been developed that guarantee reliable entry management for indoors and outdoors. They use state-of-the-art readers and controllers to restrict access to certain areas, ensuring only authorised individuals can get in. With video cameras located within close proximity you can then monitor and record any unauthorised access attempts. The system can also undertake a people-count to ensure only one person has entered using a single pass. Scalable hardware components As previously mentioned, there is no one-size-fits-all system, but thanks to the scalability of the hardware components, systems can adapt to changing security requirements. For example, you can install Bosch’s Access Professional Edition (APE) software for small to medium-sized offices, then switch to the more comprehensive Access Engine (ACE) of the Building Integration System (BIS) when your security requirements grow. And, because the hardware stays the same, any adaptations are simple. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently The APE software administers up to 512 readers, 10,000 cardholders and 128 cameras, making it suitable for small to medium-sized buildings. With functions like badge enrollment, entrance control monitoring and alarm management with video verification it provides a high level of security and ensures only authorised employees and visitors are able to enter certain rooms and areas. Of course, there will always be situations when, for convenience, you need certain doors to be permanently open, such as events and open days. APE’s ‘permanent open’ functionality allows employees and guests to enter designated areas easily and conveniently. Growing security needs You switch to the Bosch Building Integration System (BIS), without having to switch hardware (it stays the same, remember?). This is a software solution that manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform. It is designed for offices with multiple sites and for large companies with a global presence. Bosch Building Integration System (BIS) manages subsystems like access control, video surveillance, fire alarm, public address or intrusion systems, all on a single platform The BIS Access Engine (ACE) administers up to 10,000 readers and 80 concurrent workplace clients per server, and 200,000 cardholders per AMC. An additional benefit to security officers is the ability to oversee cardholders and authorisations through the central cardholder management functionality and monitor all access events and alarms from every connected site. For consistency, multi-site cardholder information and access authorisations can be created on a central server and replicated across all connected site servers, which means the cardholder information is always up to date and available in every location. Intrusion alarm systems Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email Securing all perimeter doors is vital when protecting employees, visitors and intellectual property. Doors are opened and closed countless times during business hours, and when intentionally left open, your office is vulnerable to theft, and the safety of your employees is compromised. For this reason, intrusion control panels have been developed with advanced features to ensure all perimeter doors are properly closed, even when the system is not armed. If a door remains open for a period of time (you can specify anything from one second to 60 minutes), the system can be programmed to automatically take action. For example, it can activate an audible alert at the keypad to give employees time to close the door. Then, if it is still not closed, it will send a report to a monitoring center or a text directly to the office manager, and when integrated with video it can even send an image of the incident to a mobile device. Customised intrusion systems What about people who need to access your building outside of working hours, like cleaning crews? Your intruder system allows you to customise the way it operates with a press of a button or swipe of a card. This level of control enables you to disarm specific areas, bypass points and unlock doors for cleaning crews or after-hours staff, whilst keeping server rooms, stock rooms and executive offices safe and secure. Bosch B Series and G Series intrusion control panels can also send personal notifications via text or email. You can program the panel to send you opening, closing, and other event alerts, which means you don’t have to be on-site to keep track of movements in and around your facility. Video management system A video management system will add a next level of security to your access control system Every office building has different video security requirements depending on the location, size and nature of the business. Some offices may only need basic functions such as recording and playback, whereas others may need full alarm functionalities and access to different sites. A video management system will add a next level of security to your access control system. For example, the video system can provide seamless management of digital video, audio and data across IP networks for small to large office buildings. It is fully integrated and can be scaled according to your specific requirements. The entry-level BVMS Viewer is suitable for small offices that need to access live and archived video from their recording solutions. With forensic search it enables you to access a huge recording database and scan quickly for a specific security event. For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management Full alarm and event management For larger offices, embellished security functions for the BVMS Professional version can manage up to 2,000 cameras and offers full alarm and event management. It’s also resilient enough to remain operative should both Management and Recording Servers fail. Large multi-national companies often need access to video surveillance systems at numerous sites, which is why BVMS Professional allows you to access live and archived video from over 10,000 sites across multiple time zones from a single BVMS server. When integrated with the BVMS Enterprise version multiple BVMS Professional systems can be connected so every office in the network can be viewed from one security center, which provides the opportunity to monitor up to 200,000 cameras, regardless of their location. Essential Video Analytics Video analytics acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture If your strategy is to significantly improve levels of security, video analytics is an essential part of the plan. It acts as the brain of your security system, using metadata to add sense and structure to any video footage you capture. In effect, each video camera in your network becomes smart to the degree that it can understand and interpret what it is seeing. You simply set certain alarm rules, such as when someone approaches a perimeter fence, and video analytics alerts security personnel the moment a rule is breached. Smart analytics have been developed in two formats. Essential Video Analytics is ideal for small and medium-sized commercial buildings and can be used for advanced intrusion detection, such as loitering alarms, and identifying a person or object entering a pre-defined field. It also enables you to instantly retrieve the right footage from hours of stored video, so you can deal with potential threats the moment they happen. Essential Video Analytics also goes beyond security to help you enforce health and safety regulations such as enforcing no parking zones, detecting blocked emergency exits or ensuring no one enters or leaves a building via an emergency exit; all measures that can increase the safety of employees and visitors inside the building. Intelligent Video Analytics Intelligent Video Analytics have the unique capability of analysing video content over large distances Intelligent Video Analytics have the unique capability of analysing video content over large distances, which makes it ideally suited to more expansive office grounds or securing a perimeter fence. It can also differentiate between genuine security events and known false triggers such as snow, rain, hail and moving tree branches that can make video data far more difficult to interpret. The final piece in your security jigsaw is an intelligent camera. The latest range of Bosch ’i’ cameras have the image quality, data security measures, and bitrate reduction of <80%. And, video analytics is standard. Be prepared for what can’t be predicted. Although no-one can fully predict what kind of security-related event is around the corner, experience and expertise will help make sure you’re always fully prepared.
3xLOGIC, PAC/GDX and PACOM, providers of security and access control solutions, have announced they will be exhibiting on stand IF2930 at IFSEC International 2019, which takes place on 18th-20th June at ExCeL, London. For over 15 years as one of the USA’s most respected innovators in server, cloud and artificial intelligence-based solutions, 3xLOGIC has an enviable track record in redefining what’s possible with security technology. After successfully launching into the European market earlier this year, 3xLOGIC will exhibit its diverse range of cutting-edge products as well as demonstrate their integration capabilities. Leading the way is the integration of 3xLOGIC’s NVRs and standalone cameras into PACOM’s GMS and Unison product lines. VIGIL enterprise grade VMS 3xLOGIC’s VIGIL enterprise grade VMS is the driving force behind the VIGIL range of NVRs, DVRs and PoE cameras3xLOGIC’s VIGIL enterprise grade VMS is the driving force behind the VIGIL range of network video recorders (NVRs), digital video recorders (DVRs) and Power over Ethernet (PoE) cameras. To further enhance VIGIL’s suitability for multi-site environments, it has been integrated with the PACOM Graphical Management System (GMS). Engineered to communicate over an IP network, the PACOM GMS allows for full integration of access control, alarm monitoring, video surveillance and many other security functions. 3xLOGIC’s Visix Facial Recognition camera is making its European debut at IFSEC 2019. This special purpose, low cost, dual lens 2MP device is designed for instant face detection, and the identification and notification of persons of interest. Using camera-based analytics and 3xLOGIC’s exclusive facial recognition software and mobile app, users can review images and choose which individuals to place on a watch list. Unison security management Furthermore, 3xLOGIC’s Facial Recognition camera has recently been integrated into PACOM’s Unison security management platform. An open security solution designed specifically for campus-based organisations, Unison is the solution of choice for organisations within vertical sectors such as healthcare, universities, commercial buildings, public facilities, municipalities, airports, shipping ports and data centres. The combination of Facial Recognition capabilities with Unison improves operational efficiency by quickly and accurately identifying persons of interest, and streamlining processes to use this information to meet the organisation’s security and marketing goals. TRENDS empowers the user to interpret vast amounts of disparate data more effectively and efficiently than ever before For those looking to optimise organisational efficiency, 3xLOGIC’s TRENDS cloud-based business intelligence tool incorporates exception-based reporting, video data and third-party applications into an easy to use dashboard that provides a simple visual snapshot of business operations. TRENDS empowers the user to interpret vast amounts of disparate data more effectively and efficiently than ever before, offering unrivalled levels of visibility to quickly spot issues and liabilities that can seriously impact a company’s bottom line. Bluetooth-based card reader Last, but certainly not least, visitors will have the chance to get hands on with the new PAC GDX Bluetooth-based card reader technology, which has been specifically designed to meet the requirements of companies of all sizes that want the most secure access control solution possible. Experts from the company will be available for product demonstrations and to discuss a new online training programme that has been developed to enable installers and end users to get the very best out of their PAC GDX solution. “It has been a tremendously exciting year, and we are looking forward to discussing our activities with those attending IFSEC,” commented Matt Kushner, Global President, Stanley Products and Solutions. “With a combined legacy of over 100 years in the security industry, 3xLOGIC, PAC GDX and PACOM lead the way in the design and manufacture of video surveillance, access control, and business intelligence solutions. By visiting Stand IF2930 and talking to our experts, visitors have a fantastic opportunity to find out how our technology can enhance security provision in a diverse range of built environments and how we can help them achieve their operational and security objectives.”
3xLOGIC, Inc., global provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that the company has added to its growing North American sales network, along with other personnel moves at its umbrella company, Stanley Products and Solutions (SPS). The company added two new RSMs to further penetrate key markets in the Pacific NW as well as the Mid-Atlantic regions and appointed a new Marketing Manager for the PACOM brand of products. 3xLOGIC adds security expert 3xLOGIC welcomes Joel Dombovy as a Regional Sales Manager (RSM) in the Northwest 3xLOGIC welcomes Joel Dombovy as a Regional Sales Manager (RSM) in the Northwest. Joel comes to the company with 14 years of security industry experience, working with companies such as Interlogix, GE Security, and Honeywell. John Saxen will support Joel as the Inside Sales Account Manager for the region. Jake Franklin takes over as RSM for the Mid-Atlantic. He joins the company from RF Technologies, a safety solutions company in healthcare where he was RSM for the Northeast. Prior to that, he worked as Critical Infrastructure Account Manager & Sales Representative at a security integration company. Jake’s passion for technology and previous security experience make him an excellent addition to 3xLOGIC’s powerful sales team. Bill Hobbs, Global VP of Sales for SPS, announced that both Joel and Jake will report to Jason Bryan, Director of Sales. PACOM expands marketing team Jennifer Joyce is the new Marketing Manager for PACOM, sister company of 3xLOGIC, as the company continues to expand efforts in the North American to market the wide range of PACOM solutions that have found success all over the world. She brings more than 25 years of marketing and design experience to the team. Her global marketing experience began with Firestone Industrial Products and Jennifer most recently spent her time in digital marketing as Marketing Director for Orbis Education. She will report to Suzi Abell, Senior Director of Global Marketing, SPS. Gavin O’Keeffe has been promoted to Director of Product Management Elsewhere in the larger SPS organisation Charlie Erickson has a new title reflecting his growing responsibilities—Chief Technology Officer. He continues to oversee Product Management as his team continues to expand. Reporting directly to Charlie, Michael Poe has been promoted to Director of Product Management. He will be leading the Video, Blue, DIY, and TRENDS products lines. Rick Walker will be aligned under Poe’s leadership. New PAC, PACOM, infinias head Also reporting to Charlie, Gavin O’Keeffe has been promoted to Director of Product Management, and he will be leading the PAC, PACOM, infinias, and Sonitrol product teams. We also welcome Darren Monroe, Product Manager for infinias to Gavin’s team. Darren will work in the 3xLOGIC office in Indianapolis and Gavin works out of the PACOM Australia office. Drew Alexander continues as Sr. Director of Program Management, and he will continue to add Program Managers to his team to facilitate a growing list of product launches and business initiatives.
3xLOGIC, the provider of integrated and intelligent security solutions, has announced the availability of its pioneering VIGIL video management system (VMS) in Europe. Already enormously popular in the USA, 3xLOGIC aims to replicate this success and is targeting VIGIL at those who want all the power of integrated video and access control, without the stress and cost of a complex set-up. VIGIL’s enterprise grade VMS is the driving force behind the VIGIL range of network video recorders (NVRs) and power over Ethernet (PoE) cameras. Its easy set-up wizard guides installers and end users through the configuration process, helping to define network parameters, system identification information and camera profiles quickly and efficiently. VIGIL Central Management software With 3xLOGIC’s VCM, it is possible to monitor server connectivity, camera status, storage details and server settingsEvents can be viewed via PC or mobile app, allowing users to respond to alarms and view live footage from any location, while SmartSearch functionality enables individuals to quickly identify and review events. With 3xLOGIC’s VIGIL Central Management software (VCM), it is also possible to monitor server connectivity, camera status, storage details and server settings; and 3xLOGIC’s RapidStream technology and SubStream motion detection functionality offers high resolution while substantially reducing bandwidth demands All VIGIL NVRs come pre-configured with VIGIL VMS software and 3xLOGIC PoE-enabled internet protocol (IP) dome, bullet, cube, 360°, thermal imaging, and pan tilt zoom (PTZ) cameras are designed to suit any application. The easy set-up wizard also provides plug and play capability for easy deployment, so no IP video experience is necessary to start recording or viewing video. Integrated with infinias access control solution Advanced reporting features including heat mapping, restricting and locking video are also possibleUsers can easily narrow down points of interest within larger playback clips by creating a SmartSearch mask over an area of an image, and surveillance data can also be routinely archived without the need to perform the task manually. Advanced reporting features including heat mapping, restricting and locking video are also possible. End users are increasingly demanding integrated VMS and access control. VIGIL can be seamlessly integrated with 3xLOGIC’s cutting edge infinias access control solution, which is designed to easily manage any size of project ranging from a single door to an enterprise-wide installation of hundreds of doors. With no wires from VIGIL to infinias, configuration is carried out through software with an automated, cloud-based programming tool. This offers a cost-effective way to create one intuitive solution where video is automatically linked with access control events and alarms. New revenue stream for installers VIGIL opens up a new revenue stream for installers that work primarily with small to medium-sized enterprises Offering a level of functionality previously only available in solutions designed for larger projects, VIGIL removes the need for expensive technical labour. It therefore opens up a new revenue stream for installers that work primarily with small to medium-sized enterprises (SMEs), or who wish to start offering an integration based service. VIGIL is available through the existing PAC channel, with full access to its technical support, meaning that customers can rely on a tried and trusted supply chain that delivers products on time, every time. “The response to 3xLOGIC’s presence in Europe has been phenomenal,” commented David Hughes, the company’s global product manager. “The availability of VIGIL is the next step in our strategy to redefine the way in which security systems are designed, specified and configured across the continent. “Suitable for almost any budget, VIGIL is designed to be fully integrated to provide SMEs with comprehensive, cost effective and state-of-the-art video and access control infrastructures that are easy to manage, simple to install and can scale in line with changing needs.”
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