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Security control rooms should be functional and durable, and their aesthetics should incorporate matching colours that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Role of lighting and aesthetics in control rooms “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioural changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colours throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the colour, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customised tailored furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colours in the design. Winsted can customise its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here
Today, almost every employee carries with them a smart device that can send messages, capture, and record images and increasingly live-stream video and audio, all appended with accurate location and time stamping data. Provide a way for staff to easily feed data from these devices directly to the control room to report an incident and you have created a new and extremely powerful ‘sensor’, capable of providing accurate, verified, real-time multi-media incident information. You need only to watch the television when a major incident is being reported. The images are often from a witness at the scene who recorded it on their device. It is madness that it has until now been easier for people to share information around the world via Facebook and YouTube etc, in a matter of minutes, than it is to transmit it to those that need to coordinate the response. The public as an additional security and safety sensor In the UK, a marketing campaign designed by government, police and the rail industry is currently running. Aiming to help build a more vigilant network on railways across the country and raise awareness of the vital role the public can play in keeping themselves and others safe, the ‘See It. Say It. Sorted’ campaign urges train passengers and station visitors to report any unusual items by speaking to a member of rail staff, sending a text, or calling a dedicated telephone number. Essentially, the campaign is asking the public to be an additional safety and security sensor. However, with the help of the latest mobile app technology, it is possible to take things to a whole new level and this is being demonstrated by a large transport network in the US. This organisation recognised that the ideal place to begin its campaign of connecting smart devices to the control room as an additional sensor, was by engaging its 10,000 employees (incidentally, this is approximately twice the number of surveillance cameras it has). These employees have been encouraged to install a dedicated app on their mobile devices that enables them to transmit important information directly to the control room, as well as a panic button for their own safety. This data can be a combination of images, text, audio, video and even live-streaming, to not only make the control room aware of the situation but give them eyes and ears on the ground. For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information Combatting control room information overload For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information. For example, if an alert comes in about a fire on platform 3, the operator doesn’t necessarily require any of the information from the other sensors, nor does he need to verify it’s not a false alarm. He knows that the information received has been ‘verified’ in-person (it is also time and location stamped) and that there is an employee located in the vicinity of the incident, who they can now directly communicate with for a real-time update and to co-ordinate the appropriate response. Compare this to a 24/7 video stream from 5000 cameras. It is in stark contrast to the typical issue of sensors creating information overload. The employee only captures and transmits the relevant information, so in essence, the filtering of information is being done at source, by a human sensor that can see, hear, and understand what is happening in context. So, if an intruder is climbing over a fence you no longer need to rely on the alert from the perimeter alarm and the feed from the nearest camera, you simply send a patrol to the location based on what the person is telling you. Furthermore, if the control room is operating a Situation Management/PSIM system it will trigger the opening of a new incident, so when the operator receives the information they are also presented with clear guidance and support regarding how to best manage and respond to that particular situation. Transport networks are using staff and the public as additional safety and security sensors Application of roaming smart sensors To be clear, this is not to suggest that we no longer need these vitally important sensors, because we do. However, one major reason that we have so many sensors is because we cannot have people stationed everywhere. So, in the case of the US transit company, it has been able to add a further 10,000 roaming smart sensors. This can be applied to other industries such as airports, ports, warehouse operations, stadiums, and arenas etc. Now, imagine the potential of widening the scope to include the public, to truly incorporate crowdsourcing in to the day-to-day security function. For example, in May, it was reported that West Midlands Police in the UK would be piloting an initiative that is asking citizens to upload content relating to offences being committed. Leveraging existing hardware infrastructure Typically, when introducing any form of new security sensor or system, it is expected to be an expensive process. However, the hardware infrastructure is already in place as most people are already in possession of a smart device, either through work or personally. What’s more, there is typically an eager appetite to be a good citizen or employee, just so long as it isn’t too much of an inconvenience. Innovations in smart mobile devices has moved at such a pace that whilst many security professionals debate if and how to roll-out body-worn-cameras, members of the public are live-streaming from their full HD and even 4K ready phones. The technology to make every employee a smart sensor has been around for some time and keeps getting better and better, and it is in the pockets of most people around the world. What is different now is the potential to harness it and efficiently bring it in to the security process. All organisations need to do is know how to switch it on and leverage it.
Technology is changing the look and function of today’s security control rooms. Old-school CRT (cathode-ray tube) monitors are giving way to the thinner, flat screen monitors in the control room environment, but the transition is gradual. Randy Smith of Winsted still sees many control rooms that need to make the conversion, which is a boon to his company’s business. Furniture today is designed differently to accommodate the thinner monitors, often with larger screens. Need for integrated rack systems With the increase of IP-based systems comes the need for integrated rack systems that include advanced functionality such as cable management, adds Jim Coleman, National Sales Manager, AFC Industries. Server rooms are environmentally controlled by cooling systems and power systems monitored on the IP network. Low-profile flat screens allow centres to utilise space vertically, thus creating a smaller footprint for the consoles. Additionally, with IP-based systems, workstations will have a smaller footprint because there is less cumbersome equipment. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security, says Coleman. This environment also helps with cable and power management. AFC builds technical furniture racks that adhere to the precise needs of computer network server room operators. The company designs and fabricates LAN workbenches with versatile functionalities, and server room workstation racks that are scalable. There is a complete line of IT workbenches, IT computer racks and computer server rack mounts with flexible mounting options. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security Flexible control room designs Matko Papic, Chief Technology Officer of Evans Consoles, says the transition from bulky CRT equipment to flat-screen (lower profile) monitors was a major disruption in control room design; it changed the whole dynamic. Another evolution is the use of IP video streaming, which allows more flexibility in manipulation of audio-video content, and requires more flexible control room designs. Another shift, driven by larger, higher-definition monitors, is a shift to fewer monitors that display more information. Instead of a smaller monitor for each information stream, larger monitors now consolidate that information into “dashboard” displays. Looking ahead, control rooms will need to be more flexible, both in the initial design and the ability to adapt to changing technology, says Papic. Legacy customers who are currently using PCs may be moving to more remote applications. Sit-stand equipment will continue to be increasingly prevalent. “There will be more emphasis on flexibility, technology integration, and the ability to change over the life of the system,” says Papic. Consolidation of multiple operations into a single system A trend in security is consolidation of multiple physical operations into a single system, says Papic. As a result, more customers are taking more interest in alarm management and situational awareness. How is the technology being used in terms of alarm triggers? How can the systems react rapidly and provide information to a larger audience in the control room? These questions impact how control rooms are designed, and Evans Consoles can adapt lessons learned from other markets to these trends in the security arena. Greater use of technology is inevitable, says Coleman of AFC Industries. “It is virtually impossible for humans to monitor all security data at the street level in our cities,” he says. “As computers become more powerful and their programs more all-encompassing, we will see a greater shift to robotic and technology uses that will provide enhanced monitoring capabilities and safety Read our Control Rooms series here
Dahua Technology, a video-centric smart IoT solutions and service provider, held a press lunch at La Gradona Grupo Puerto Madero, Madrid, as a part of the Dahua Technology Partner Day. Hosted by Mr. Jiaqi Gao, Marketing Director of Overseas Business at Dahua Technology, and attended by 9 distinguished media entities from both inside and outside the security industry including Seguritecnia, Peldaño, Globb TV, Innovadores, and Digital Security Magazine, the press lunch provided a good opportunity to share the latest market trend and technological advancement in the industry. Mr. Jiaqi Gao made a speech before lunch, during which he explained the development trend of the modern security industry, and presented Dahua Technology’s advantages in this time. According to a report by MarketsandMarkets, the IoT in smart cities market is projected to grow from USD 79.5 billion in 2018 to USD 219.6 billion by 2023 at a Compound Annual Growth Rate (CAGR) of 22.5% from 2018 to 2023. It requires tight integration and collaboration of chip supplier, device manufacturer, application developer, cloud computing, big data technology etc. Video-centric IoT solution Dahua Technology aims to create richer smart solutions to satisfy more customers’ needs With the development from a device oriented to an application/solution oriented industry, understanding the business challenges, tailoring the solutions to address these challenges and monetising its data, have become essential parts of the value chain, thus, an open system and collaboration between different players in the value chain are a must. "Dahua Technology, as a video-centric smart IoT solution and service provider, has multi-dimensional data collection technologies, know-how and expertise in monetising and utilising video centric data, and continuously strong R&D capabilities,” said Mr. Gao. By actively participating in the formulation of agreements on industry standards like ONVIF, exploring hardware ecosystem by joining OSSA, and opening up its own hardware platform such as DHOP, Dahua Technology is slowly but steadily building the open technology structure. It introduced DIPP (Dahua Integration Partner Program) protection scheme in 2017 in order to ensure that its partners receive corresponding technological benefits and commercial profit. By doing so, Dahua Technology aims to create richer and more improved smart solutions to satisfy more customers’ needs, as well as to grow and achieve mutually with its partners in this ever growing industry.
Dahua Technology, globally renowned video-centric smart IoT solutions and services provider, successfully held its Dahua Technology Partner Day at Estadio Wanda Metropolitano, Madrid. The event has brought together strategic technological partners of the company, who have been sharing their expertise and know-how in the development of smart end-to-end solutions. Dahua Technology Partner Day In this rapidly changing smart IoT era, challenges come with opportunities" In the afternoon, the event presented a comprehensive conference program, which highlighted the key roles of innovation and collaboration in the development of security solutions for different vertical markets. The conference kicked off with an opening speech by Mr. Jason Zhao, Dahua VP & General Manager of Overseas Business, who welcomed the presence of all the customers and partners at the event and extended his gratitude towards their long-term support. “Openness is a key strategy of Dahua Technology. In this rapidly changing smart IoT era, challenges come with opportunities. Let’s embrace the openness and partnership, and create smart solutions together,” he said. In addition, Dahua Technology’s distinguished partners Milestone, Axxonsoft, Qognify, Intel, Seagate, Advancis and Ivideon also shared their expertise during the event. Their speeches have highlighted their latest security solutions and the possibilities of integrated solutions. They were joined by the event’s keynote speaker, Mr. Xingming Zhang, Dahua VP and General Manager of R&D Center. AI-powered products Gathering around 500 people, the Dahua Technology Partner Day has served as an opened platformMr. Zhang presented the technical application change of the security industry in the AI era, and demonstrated Dahua Technology’s plan of developing AI powered products, establishing the ecosystem platform for cooperation, to create smart solutions together with partners to empower various vertical industries. Dahua Technology Partner Day also featured exhibition spaces with integrated solution demonstrations. The event concluded with a gala dinner where attendees enjoyed food and wine, and entertainment shows. Gathering around 500 people, the Dahua Technology Partner Day has served as an opened platform where global industry players, system integrators and end-users had the opportunity to interact with each other and get first-hand knowledge of the most innovative security solutions, new trends and current challenges of this growing sector.
Located in Eastern China, Hangzhou is the capital and most populous city of Zhejiang Province. It has registered population of 9,800,000, with total area of 16,596 km². Jianggan District is one of the five main urban areas of Hangzhou. With a floating population of about 1.06 million, Jianggan District ranks first among Hangzhou's main urban areas. As the new administrative center of Hangzhou, it boasts the most important CBD and the largest train station and car hub in Hangzhou, bringing together various traffic elements such as highway junctions and bridges across the river. The entire Jianggan District is promoting vital transformation in urban areas Intelligent surveillance system Covering 8 streets, 141 communities and 4 villages, the entire Jianggan District is promoting vital transformation in urban areas. Nevertheless, the non-registered population, accounted for about 40% of the total population, makes it hard for the local government to improve urban management in the district. Every policeman needs to manage 1,700 citizens on average. The shortage of police force affected their work precision and led to difficulties in providing timely police response. In addition, insufficient surveillance coverage and limited intelligence system in the area resulted in inactive security measures, making it difficult for the police to achieve their goals Integrating DoT, IoT and the internet Based on the Dahua Heart of City (HOC) architecture supported by "Full Sensing, Full Intelligence, Full Computing and Full Ecosystem (4 Full) capabilities, Dahua Technology firmly focused on the construction needs of the area and built the overall plan of establishing an ‘online police’. Integrating the Internet, DoT and IoT, Dahua Technology has successfully assisted the Hangzhou Jianggan Public Security in building a multi-dimensional network that targets customer value, and combines AI, big data, and cloud computing in order to obtain accurate real-time data and strengthen the current technology of “online police” operations. Sensors and monitoring products Dahua Technology deployed 19 sensors, hundreds of monitoring products and a sophisticated network Moreover, Dahua Technology deployed 19 sensors, hundreds of monitoring products and a sophisticated network. It also set up 46 actual police investigation models to provide accurate instructions for Jianggan police, including property crimes analysis, situation analysis, vehicle management, people management, psychiatric control, online apprehension of violators, as well as missing person search, etc. Compared with traditional police operation, Dahua HOC Safe City Solution has built an “Online Police” mechanism to obtain the most authentic real-time data through information technology, and carry out accurate computer applications for a more scientific service deployment, efficient police force and powerful security control. Dahua HOC Safe City Solution It ensures that the Jianggan police can perform properly at a given time. It also promotes the transformation of police affairs from passive to active, from extensive to subtle, from imprecise to accurate, and from offline to online, gradually carrying out the prediction, early-warning, and prevention measures of police operations. Since 2016, the Dahua HOC Safe City Solution has helped Jianggan Public Security achieve outstanding results including enhanced police intelligence, reduced crime cases, increase in case closure rate and efficiency, improvement in public service, and speedy recovery of missing individuals, opening a new chapter for intelligent police operations.
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