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Security control rooms should be functional and durable, and their aesthetics should incorporate matching colours that are conducive to a 24/7 operating environment—not too much contrast and easy on the eyes. Another factor driving aesthetics is an enterprise’s desire to create a ‘showpiece’ to demonstrate a commitment to security for shareholders and other stakeholders. “Everyone wants to have a good-looking control room and a cost-effective design,” says Matko Papic, Chief Technology Officer of Evans Consoles. Role of lighting and aesthetics in control rooms “Lighting is a critical factor for operators,” adds Papic. Studies of control rooms have sought to address issues of circadian rhythms (physical, mental, and behavioural changes that a person undergoes over a 24-hour cycle, based on responses to light) and the impact of changing light colours throughout the day. Flexibility is key. Properly adjusted light can increase alertness at 2 a.m.; controlling the colour, tone and intensity of light can increase productivity any time of day. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting. Evans Controls has experts who can do a lighting study of a room as part of construction services and consulting Aesthetics, depending on the control room, can be very important, agrees Randy Smith, President of Winsted. His company accommodates aesthetics by using a variety of matching laminates, solid (Corian-type) surfaces, and sometimes real wood. They can put in a console with matching work surfaces, a credenza or other furnishings, or can even match existing décor in a facility. Customised tailored furnishing Security control rooms, often operating in glass enclosures, are often used to “make a statement” about the security of a facility, says Smith. Companies want the control rooms to be up-to-date, and have “cool designs.” Sometimes they want to add a company logo to a work surface or side panels, or they want to employ corporate colours in the design. Winsted can customise its offerings to meet any such requirements, says Smith. In too many instances, the control room is an afterthought: They just install furniture that fits with the monitors. How the furnishings are tailored to the operator is often not considered, says Papic. He offers several other considerations: Will the furniture last the lifetime of the control room? How adaptable is a design to possible future changes, whether larger monitors, managing cables, or ability to reconfigure the console? Furniture should not be viewed as a transactional item; there are more issues to address beyond physically housing the equipment, says Papic. Read part 5 of our Control Rooms series here
Today, almost every employee carries with them a smart device that can send messages, capture, and record images and increasingly live-stream video and audio, all appended with accurate location and time stamping data. Provide a way for staff to easily feed data from these devices directly to the control room to report an incident and you have created a new and extremely powerful ‘sensor’, capable of providing accurate, verified, real-time multi-media incident information. You need only to watch the television when a major incident is being reported. The images are often from a witness at the scene who recorded it on their device. It is madness that it has until now been easier for people to share information around the world via Facebook and YouTube etc, in a matter of minutes, than it is to transmit it to those that need to coordinate the response. The public as an additional security and safety sensor In the UK, a marketing campaign designed by government, police and the rail industry is currently running. Aiming to help build a more vigilant network on railways across the country and raise awareness of the vital role the public can play in keeping themselves and others safe, the ‘See It. Say It. Sorted’ campaign urges train passengers and station visitors to report any unusual items by speaking to a member of rail staff, sending a text, or calling a dedicated telephone number. Essentially, the campaign is asking the public to be an additional safety and security sensor. However, with the help of the latest mobile app technology, it is possible to take things to a whole new level and this is being demonstrated by a large transport network in the US. This organisation recognised that the ideal place to begin its campaign of connecting smart devices to the control room as an additional sensor, was by engaging its 10,000 employees (incidentally, this is approximately twice the number of surveillance cameras it has). These employees have been encouraged to install a dedicated app on their mobile devices that enables them to transmit important information directly to the control room, as well as a panic button for their own safety. This data can be a combination of images, text, audio, video and even live-streaming, to not only make the control room aware of the situation but give them eyes and ears on the ground. For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information Combatting control room information overload For the control room operator, the insights being fed to them from this ‘sensor’ have arguably more value than any other as they provide pinpoint accurate and relevant information. For example, if an alert comes in about a fire on platform 3, the operator doesn’t necessarily require any of the information from the other sensors, nor does he need to verify it’s not a false alarm. He knows that the information received has been ‘verified’ in-person (it is also time and location stamped) and that there is an employee located in the vicinity of the incident, who they can now directly communicate with for a real-time update and to co-ordinate the appropriate response. Compare this to a 24/7 video stream from 5000 cameras. It is in stark contrast to the typical issue of sensors creating information overload. The employee only captures and transmits the relevant information, so in essence, the filtering of information is being done at source, by a human sensor that can see, hear, and understand what is happening in context. So, if an intruder is climbing over a fence you no longer need to rely on the alert from the perimeter alarm and the feed from the nearest camera, you simply send a patrol to the location based on what the person is telling you. Furthermore, if the control room is operating a Situation Management/PSIM system it will trigger the opening of a new incident, so when the operator receives the information they are also presented with clear guidance and support regarding how to best manage and respond to that particular situation. Transport networks are using staff and the public as additional safety and security sensors Application of roaming smart sensors To be clear, this is not to suggest that we no longer need these vitally important sensors, because we do. However, one major reason that we have so many sensors is because we cannot have people stationed everywhere. So, in the case of the US transit company, it has been able to add a further 10,000 roaming smart sensors. This can be applied to other industries such as airports, ports, warehouse operations, stadiums, and arenas etc. Now, imagine the potential of widening the scope to include the public, to truly incorporate crowdsourcing in to the day-to-day security function. For example, in May, it was reported that West Midlands Police in the UK would be piloting an initiative that is asking citizens to upload content relating to offences being committed. Leveraging existing hardware infrastructure Typically, when introducing any form of new security sensor or system, it is expected to be an expensive process. However, the hardware infrastructure is already in place as most people are already in possession of a smart device, either through work or personally. What’s more, there is typically an eager appetite to be a good citizen or employee, just so long as it isn’t too much of an inconvenience. Innovations in smart mobile devices has moved at such a pace that whilst many security professionals debate if and how to roll-out body-worn-cameras, members of the public are live-streaming from their full HD and even 4K ready phones. The technology to make every employee a smart sensor has been around for some time and keeps getting better and better, and it is in the pockets of most people around the world. What is different now is the potential to harness it and efficiently bring it in to the security process. All organisations need to do is know how to switch it on and leverage it.
Technology is changing the look and function of today’s security control rooms. Old-school CRT (cathode-ray tube) monitors are giving way to the thinner, flat screen monitors in the control room environment, but the transition is gradual. Randy Smith of Winsted still sees many control rooms that need to make the conversion, which is a boon to his company’s business. Furniture today is designed differently to accommodate the thinner monitors, often with larger screens. Need for integrated rack systems With the increase of IP-based systems comes the need for integrated rack systems that include advanced functionality such as cable management, adds Jim Coleman, National Sales Manager, AFC Industries. Server rooms are environmentally controlled by cooling systems and power systems monitored on the IP network. Low-profile flat screens allow centres to utilise space vertically, thus creating a smaller footprint for the consoles. Additionally, with IP-based systems, workstations will have a smaller footprint because there is less cumbersome equipment. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security, says Coleman. This environment also helps with cable and power management. AFC builds technical furniture racks that adhere to the precise needs of computer network server room operators. The company designs and fabricates LAN workbenches with versatile functionalities, and server room workstation racks that are scalable. There is a complete line of IT workbenches, IT computer racks and computer server rack mounts with flexible mounting options. In most cases the servers are stored in a secured, climate controlled environment to eliminate overheating of the servers and maintain their security Flexible control room designs Matko Papic, Chief Technology Officer of Evans Consoles, says the transition from bulky CRT equipment to flat-screen (lower profile) monitors was a major disruption in control room design; it changed the whole dynamic. Another evolution is the use of IP video streaming, which allows more flexibility in manipulation of audio-video content, and requires more flexible control room designs. Another shift, driven by larger, higher-definition monitors, is a shift to fewer monitors that display more information. Instead of a smaller monitor for each information stream, larger monitors now consolidate that information into “dashboard” displays. Looking ahead, control rooms will need to be more flexible, both in the initial design and the ability to adapt to changing technology, says Papic. Legacy customers who are currently using PCs may be moving to more remote applications. Sit-stand equipment will continue to be increasingly prevalent. “There will be more emphasis on flexibility, technology integration, and the ability to change over the life of the system,” says Papic. Consolidation of multiple operations into a single system A trend in security is consolidation of multiple physical operations into a single system, says Papic. As a result, more customers are taking more interest in alarm management and situational awareness. How is the technology being used in terms of alarm triggers? How can the systems react rapidly and provide information to a larger audience in the control room? These questions impact how control rooms are designed, and Evans Consoles can adapt lessons learned from other markets to these trends in the security arena. Greater use of technology is inevitable, says Coleman of AFC Industries. “It is virtually impossible for humans to monitor all security data at the street level in our cities,” he says. “As computers become more powerful and their programs more all-encompassing, we will see a greater shift to robotic and technology uses that will provide enhanced monitoring capabilities and safety Read our Control Rooms series here
Dahua Technology, a globally renowned video-centric smart IoT solutions and services provider, has announced the release of DMSS, its newly designed mobile client. DMSS can connect Dahua products via the Internet or Ethernet through P2P or IP, and can also be operated remotely. It supports all kinds of product types, including NVR, XVR, IPC, TPC, VTO, Alarm Hub, and Access Control, etc. Remote operations DMSS can work in an environment with multiple internet connections. It connects Dahua products through both Internet and Ethernet. P2P enabled internet connection features great simplicity, while IP or domain name enabled Ethernet connection guarantees strong stability. Through its global network coverage, DMSS can be operated remotely to quickly and stably control specific devices all around the world. Numerous functions including PTZ controlling, video image adjustment (such as White Balance, focus, etc.), alarm subscription, video preview and playback, voice intercom, etc. can be done remotely. Enhanced data security DMSS adopts multiple layers of data encryption protection to provide better data security to users From a product to the platform and then to the mobile client, DMSS adopts multiple layers of data encryption protection to provide better data security to users. DMSS has also been certified by TÜV Rheinland, meaning the product complies with the GDPR (EU, 2016/679), and meets the TÜV Rheinland 2PfG 2624/06.17 standards, offering state-of-the-art information security and privacy protection. Featuring more detailed interaction design, DMSS offers smoother user experience. In addition, a version that supports both day mode and night mode will be released soon. Supports thermal products To provide better support towards the global efforts in pandemic prevention and control, DMSS also supports thermal products, including thermal cameras and access control and temperature monitoring terminals. It enables the operators to remotely control thermal products and perform their duty in a much safer manner. In the future, DMSS will extend its application scope to support more SMB solutions, providing installers and small and medium-sized businesses with more user-friendly solutions. With its mission of ‘Enabling a Safer Society and Smarter Living’, Dahua Technology will continue to focus on ‘Innovation, Quality and Service’ to better serve its partners and customers around the world.
Dahua Technology, a globally renowned video-centric provider of smart IoT solutions, has announced the launch of SafetyTemp (DHI-ASI7213X-T1), a thermal temperature monitoring station. This easy-to-deploy solution quickly measures skin temperature without the need for personal contact and provides an accurate temperature reading to help businesses and schools assess employees, customers, students and other visitors for elevated body temperature. SafetyTemp thermal temperature monitoring station Developed in response to the COVID-19 pandemic, the SafetyTemp system features a simple, portable setup that consists of a seven-inch screen and a camera with dual, 2MP, CMOS sensors. Different installation options, such as floor and desktop mounts, make SafetyTemp a versatile solution for shops, restaurants, schools, and factories that need an efficient method to assess temperatures of employees, customers, students and other visitors. This contact-free solution for monitoring temperatures uses thermal imaging technology to reduce the risk of viral transmission and deliver peace of mind. Thermal imaging technology Thermal imaging technology allows for swift, accurate, temperature readings without personal contact" “Thermal imaging technology allows for swift, accurate, temperature readings without personal contact,” remarked Damon Chou, Product Solutions Manager at Dahua Technology USA, adding “SafetyTemp offers this technology in a compact, user-friendly station that helps businesses reopen more safely and schools better monitor their student populations during the pandemic.” A subject must simply look at the camera for the system to get a temperature reading. The system will almost instantly (within 0.2 seconds) indicate whether a temperature is elevated above an operator-defined threshold. A visual display on the screen, as well as an audio alert, will let the operator know immediately when an elevated temperature has been detected. Integrated with WDR camera An additional setting will alert the operator if the system detects that a subject is not wearing a mask. The Wide Dynamic Range (WDR) camera is well-suited for high-contrast lighting environments, such as building entrances, and its infrared sensor can detect temperatures within a ±0.9°F (±0.5°C) range of accuracy from a distance of one to six feet (0.3 to 1.8 metres). “SafetyTemp’s ability to quickly scan people as they pass through an area reduces long lines and wait times for business owners and administrators who want to safeguard the health of their employees, customers or students,” Chou continued, adding “Dahua aims to support the reopening of schools and commerce with this simple yet powerful solution.”
Dahua Technology, a video-centric smart IoT solution and service provider, launches its new technology partner program – Dahua ECO Partner Program (DEPP). DEPP is tailored to enhance business relationships with technology vendors in the surveillance and IoT industries. Enhancing interoperability is the main objective of this program, nevertheless, it also goes far beyond this. The ECO system is dynamic and builds stronger partnerships through joint marketing activities that extend the visibility of common value propositions. New joint business opportunities arise with access to new markets and increased market presence. Better integrated solutions The ECO Partner Program is an answer to current challenges. End-users demand more and more comprehensive solutions for their needs. Alliances with technology vendors are key factors in delivering those value drivers to the industries. “Dahua Technology strives for more openness,” says Peter Pan, Dahua Global Technology Partner Alliance Director. Dahua Technology has already welcomed 16 companies to the program, with many others being processed “Through the Dahua ECO Partner Program, we are committed to providing our customers with better integrated solutions and a comprehensive ECO system where our ECO partners can flourish and grow. We are smarter together.” Dahua Technology has already welcomed 16 companies to the program, with many others being processed. It is accessible to all technology vendors with an existing or potential business relationship with Dahua. It is free of charge and has a transparent 2-level based model: registered ECO partner and ECO+ partner (premium partner status). Developing business in key industries The name ECO stands for Empower, Cooperate and Open. They embody the three pillars of the program: technology, marketing and sales. Empower - Partners receive dedicated technical support, allowing them to further enhance in-depth integration. The objective is to enhance interoperability with their products, solutions or services and lead innovation. Cooperate - The program enables partners to extend their footprint in the industry and co-partner with Dahua on exhibitions or participate in Dahua partner day events. It is also possible to elaborate joint success stories and joint solutions. Open - The program promotes an active interest in cultivating strong and long-lasting relationships with local sales teams, as well as finding new partners in the network across all verticals, making it possible to align sales strategies and develop business in key industries.
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