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Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilised than others: financial services were quick to recognise the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realise is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalisation of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimise displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyse and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SourceSecurity.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organisations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organisations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritises use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the bill. What first brought the issue of alarm verification to your attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What is the false alarm rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why did this issue resonate so strongly with you? When I first investigated this issue, I was sure that the security industry would have already recognised this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who is affected by this? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a bill for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What is the average false alarm fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why do you believe audio is the ideal technology for secondary source verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How would a secondary source verification system work with audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are there any additional resources you would suggest looking into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
In the course of five years, the Euralarm Symposium has established itself as the most important event on significant market developments of innovative, legislative, regulatory and standardisation nature, impacting one of the most successful Industries in Europe: electronic security and fire safety. The speakers at the Euralarm Symposium 2018 have now been announced, with only a few additions still to be confirmed. The event will take place in Bucharest, Romania, on June 4th. Fire and security professionals, installers, manufacturers, end users, building managers and certifiers will gather in the Romanian capital to discuss the latest trends and developments in the fire safety and security Industry. The Symposium will consider the latest developments in both the digitisation and regulatory landscapes, and how they continue to impact the fire safety and electronic security Industry Discussing digitisation and regulation This year, the Symposium will consider the latest developments in both the digitisation and regulatory landscapes, and how they continue to impact the fire safety and electronic security Industry. During the Symposium, the renewed importance of qualification and the evolving skill set of fire safety and security technicians, as well as keeping systems secure, and finally the EU’s Construction Product Regulation, will be discussed in three separate sessions. Speakers from Romania will give an interesting colour to the usually western-dominated line-up, offering new perspectives and ideas from a dynamic and creative market with traditionally strong ICT players. First session of Euralarm Symposium The first part of the Euralarm Symposium will be titled ‘You have to qualify to compete’. The Euralarm-supported EN 16763 services standard, one of the first pan-European standard impacting the tertiary sector, was only a stepping stone. National players must now outline training programmes that will support the continuous development of skills and knowledge within the fire safety and security Industries, and define schemes to measure qualifications. Speakers on these topics will be Jon Könz (moderator), Head of Enterprise Services at Siemens Building Technologies, Alexandru Mateiciuc, Head of Schrack Seconet, a leader in high-tech security systems and Member of ARTS, Valentin Negoita, APTEDIC, Romanian Association of Manufacturers and Distributors of Equipment for Information and Communication Technology, Robert Yates, Technical Manager at the UK Fire Industry Association, FIA and the association’s Delegate to the Euralarm Fire Section. While ICT has opened new integration possibilities, these new threats demand that additional measures are implemented to protect systems against cyber-attacks and data theft Cyber-attacks and data theft The second part of the Euralarm Symposium: ‘Keeping security secure and data compliant’, touches upon the ever evolving risks for fire safety and security systems. While Information and Communication Technology (ICT) has opened new integration possibilities, these new threats demand that additional measures are implemented to protect systems against cyber-attacks and data theft. Topics to be discussed during this part of the Symposium are security solutions, cyber security, data storage as well as product security. Among the speakers are Enzo Peduzzi (moderator), Euralarm President of the Board, Toma Cimpeanu, CEO of the Romanian National Association for Information Systems Security ANSSI, Marc Chenevoy, European Technical Manager at Euralarm, Viorel Petcu, General Manager at SC ONEST SOLUTIONS, a cutting-edge technological company notably active in physical security risk assessment, Member of ARTS and Michael Scharnowsky, Hekatron, part of the Securitas Group, delegate to Euralarm. Topics to be discussed are the challenges in harmonised standards development and their publication, the Euralarm position on the CPR Impact of the CPR and challenging it The third and last part of the Symposium, ‘7 Years Construction Products Regulation and now what?’ focuses on the European regulation on construction products, the CPR. The regulation lays down harmonised rules for the marketing of construction products in the EU. The implementation has however hindered the publication of harmonised EN’s from the CEN Technical Committees 72 and 191, resulting in a complicated blockade. This part of the Symposium will focus on the impact of the CPR and challenge its value. Topics to be discussed are the challenges in harmonised standards development and their publication, the Euralarm position on the CPR, and an outlook based on Euralarm’s White Paper on the topic. Speakers for the session Among the speakers are Lance Rütimann (moderator), Senior Manager Industry Affairs at Siemens and Euralarm Advocacy Committee Chairman, Frédéric Chateau, Certification Manager and responsible for partnerships at COFLEC, groupe DEF and Chairman of Euralarm's Technical Group Fire Standards, Iuliana Chilea, Director General ASRO, the Romanian Standardisation Body, Peter Massingberd-Mundy, Technology and Expert Practices Manager at Xtralis and Chairman CEN/TC 72, Dominique Taudin, Senior Director, Codes and Standards at UTC and Chairman of the Euralarm Fire Section as well as Robert Thilthorpe, Chairman CEN/TC 191, Technical Manager of the UK Fire Industry Association (FIA) and Chairman Euralarm Technical Committee on Horizontal Compliance.
Honeywell has announced new additions to its lines of equIP® Series IP cameras, designed to provide high image picture quality in ultra-low light environments. With a unified and simple design, the new equIP cameras offer a superior user experience that makes them easy to install, use, and maintain and integrate with other connected building solutions. Honeywell equIP series The new equIP cameras have the latest technology, providing higher resolution, bandwidth optimisation and embedded video analytics. Using H.265 Codec technology, the cameras reduce video recorder storage costs without sacrificing image quality, providing better bandwidth usage. Honeywell Xtralis IntrusionTrace™ video analytics software improves surveillance accuracy and responsiveness, helping users to reduce financial losses and limit business interruption. The equIP series is ideal for security professionals looking to more easily design connected building solutions. The cameras can be easily integrated with other Honeywell ecosystem solutions to create one complete IP platform for site monitoring and control. The cameras are ideal for enterprise and critical infrastructure environments where complete visibility is essential, such as industrial buildings, utilities, energy, education, government, and banking. Connected building systems “With a trusted manufacturer like Honeywell, security professionals can be assured that every component of their connected building system will work seamlessly together,” said Gerald Coste, global video product director of security and fire, Honeywell Home and Building Technologies. “This is essential to providing the fully integrated and reliable IP solution today’s enterprise and critical infrastructure protection customers demand.” The equIP camera range includes: 12 megapixel 4K Ultra HD IP box camera IR IP bullet camera Outdoor IR IP mini-dome camera Six megapixel indoor/outdoor Fisheye IR IP camera Indoor/outdoor 2 megapixel 30x zoom WDR PTZ IP cameras Cameras in the equIP line feature: 3D positioning functionality for PTZ cameras Embedded microphones for indoor cameras for greater accuracy Support for ONVIF Profile S and G Integration with Honeywell NVRs and VMS including MAXPRO®, HUS, DVM, and Performance embedded NVRs Support for third-party manufacturers’ NVR and VMS The equIP series is easy for security professionals to install and maintain. Fifteen languages are available during installation, and only one person is needed to mount the cameras. The range can re-use existing pole, corner, pendent, or wall brackets, saving installers and their customers time and money. If the cameras are installed with Honeywell’s MAXPRO, setup is even easier as all camera units are automatically detected by MAXPRO in a seamless installation process. The new equIP series is fully certified CE, FCC and UL.
The new update allows integrators to connect Xtralis offerings with Honeywell Performance and HDZ Series cameras A new Honeywell software update makes it easier for security integrators to create complete remote monitoring systems for end-users. Xtralis Operating System update The Xtralis® Operating System update – XOa 3.2.33 – allows integrators to connect key Xtralis offerings with Honeywell Performance, equIP® and HDZ Series cameras. Combining these cameras with Xtralis’ ADPRO® platforms, FastTrace™ 2E remotely programmable gateway, the new iFT™ Series IP video NVR+, and HeiTel iVG™ video gateways, enables customised solutions for connected buildings. Honeywell and Xtralis integration “With the integration of Honeywell cameras and Xtralis operating systems, we can now offer enterprise facilities the option for an end-to-end remote monitoring solution,” said Alessandro Araldi, Vice President of Marketing, Honeywell Home and Building Technologies. “XOa 3.2.33 creates opportunity for dealers and installers to save money by remotely updating systems and through the simplistic integration with Honeywell cameras.” "With the integration of Honeywell cameras and Xtralis operating systems, we can now offer an end-to-end remote monitoring solution" Aside from a fast setup, free downloads from Xtralis xChange online licence portal allow installers to remotely and efficiently update systems already deployed in the field. Additionally, to expand on remote capabilities, Xtralis video content analytics (VCA) can be deployed on the ADPRO & HeiTel platforms to automatically detect security threats directly from Honeywell IP camera streams. Cost saving for installers The available security analytics include IntrusionTrace™ VCA, for powerful and configurable perimeter and intrusion threat detection and LoiterTrace™ VCA to detect loitering before a threat can escalate. When fully integrated, this creates a security environment that provides reliable detection, visual verification and remote response. Also available is SmokeTrace™ VCA, for remote video verification of a smoke threat and ClientTrace™ VCA for identifying and alerting customer interest at designated zones in a retail environment. In addition, the integration options also offer cost savings for installers. For example, Honeywell’s low-light camera technology performs optimally with Xtralis video analytics, without the need for external light sources to brighten the scene. Further, the cameras’ motorised focal zoom aids in set-up and calibration for installers.
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