Xtralis introduces its latest ADPRO FastTrace 2 video and audio transmission, recording and analysis technology
Xtralis introduces its latest ADPRO FastTrace 2 video and audio transmission, recording and analysis technology

Xtralis, a leading provider of proven solutions for 25+ years for the early detection of threats, presents the ADPRO FastTrace 2 video and audio transmission, recording and analysis technology with optional analytics for both IP and analogue video remote monitoring applications. This offering is ideally suited for central monitoring stations in helping proactively protect their customer's people and assets.ADPRO by Xtralis is the leading provider of software and hardware that provides early, accurate and remote detection of threats to critical assets and infrastructure. ADPRO's reliability and proactive approach through the use of advanced multi-knock sensing technology delivers the lowest false alarm rates in the industry.Remote monitoring utilising the ADPRO products provides video verified alarms at one-third of the cost of conventional security guards allowing customers to realise a Return on Investment (ROI) in just 7-12 months. It takes remote monitoring to the next level; it effectively provides intelligent digital detection to prevent incidents.ADPRO FastTrace is the most widely used transmission/recording equipment deployed, being used by over 350 central monitoring stations. The speed and efficiency provides for fast video verification of alarms and is well respected throughout the industry. The FastTrace 2 product line takes this proven solution to a new level, says Kim M Loy, vice president, remote surveillance for Xtralis. It provides the earliest possible warning of a security threat to minimise the impact to a business and enables efficient deployment of security personnel.Building on the heritage of the ADPRO FastTrace and ADPRO V3100 Hybrid, the new Fast Trace 2 is a single or multi-site system that monitors and transmits very high quality images using H.264 compression (allows the highest quality video with the lowest bandwidth usage). This allows operators in a central monitoring station to quickly assess a situation and take appropriate action.The new line of FastTrace 2 products includes models for analogue only, digital/IP only or a hybrid solution supporting both on the same box. The hybrid solution is ideal for facilities with existing analogue video infrastructure that want to expand and begin to upgrade their equipment to IP.FastTrace 2 also offers optional video analytics in-the-box for either outdoor perimeter detection and/or indoor loitering detection. When used with the ADPRO Video Central Platinum central monitoring station software ­ or open protocol solutions from ADPRO Advantage Partners*­ it provides the most flexible multi-site video security system available.The analytic capabilities provided by the ADPRO line of products has effectively helped prevent many incidents by providing an early warning of a breach in security, stated Niall Kelly, technical director, Netwatch. Our operators are able to verbally warn an intruder using the ADPRO audio capabilities generally averting crime and eliminating possible property damage or loss.See the album with captions

Add to Compare

Browse Network Video Recorders (NVR) / Network DVRs

Network Video Recorders (NVRs) - Expert commentary

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Cybersecurity: what we can do as an industry
Cybersecurity: what we can do as an industry

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organisation's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organisations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realising it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyse a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analogue technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organisation open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organisation is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organisations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

What is AI Face Search? Benefits over facial recognition systems
What is AI Face Search? Benefits over facial recognition systems

When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial Intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing humans from animals and statues The AI system continuously analyses video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting people’s privacy with AI Face Search  All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common use cases of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun

Latest Honeywell news

Honeywell launches 60 series IP video 5MP cameras for faster notification and verification of potential threats
Honeywell launches 60 series IP video 5MP cameras for faster notification and verification of potential threats

Honeywell is launching a new 60 Series line of 5MP IP cameras that offer greater detail than traditional camera and recorder solutions; and are well suited for users who want fast notification and verification of potential threats and responses. The 5MP video delivers a clearer picture and can be zoomed in from greater distances, allowing for fewer cameras to cover a larger area of view. The Honeywell 60 Series IP cameras are designed for use as part of video systems which comply with the John S. McCain National Defense Authorization Act 2019 (NDAA), Section 889. NDAA Section 889 prohibits the U.S. government from procuring video and telecommunication equipment from certain companies and their subsidiaries. The 60 Series cameras easily integrate with the Honeywell MAXPRO VMS/NVR range and ADPRO iFT/iFT-E IP NVRs which also do not contain components from any of the companies highlighted in NDAA Section 889. Key benefits and features Meets stringent requirements with cybersecurity protection - The 60 Series cameras undergo strict quality testing and regulatory compliance and are compliant with security product test and certification. The 60 Series cameras feature TLS1.2 (HTTPS) encrypted streaming, adhere to the Payment Card Industry Data Security Standard (PCI-DSS) and include a built-in NIST FIPS encryption chipset. Together, these elements help meet the increasingly stringent requirements being set by IT Departments to shield businesses against unauthorised access and unsanctioned distribution of data and video. It features secured onboard storage with local encryption on micro SDCard. Delivers high quality images day or night - Features built-in six video analytics that integrates with MAXPRO NVRs/VMS and OpenVA to support third party applications. It offers improved images using lenses with Precise-Iris (P-Iris) and clear night images with Smart IR LEDs. It features telephoto zoom options for clearer human face images. The 60 Series provides excellent picture clarity at minimal bandwidth while offering maximum protection against dust and water. Reduces cost of ownership - Saves up to 50% of storage space with H.265 HEVC Smart codec and WiFi setup capabilities allow for setup via a mobile phone. Its saves on installation with the unified tool that optimises device discovery time and minimises IP configuration time using Automatic Private Internet Protocol Addressing (APIPA) protocol. The 60 Series cameras offer exceptional picture clarity, flexible system integration, secure data transmission and easy installation. The 60 Series IP cameras include 5MP indoor and outdoor dome, bullet and outdoor speed dome and a 2MP outdoor speed dome. The 60 Series is part of the Honeywell connected security portfolio which can provide customers a complete solution with video, access control, intrusion and integrated security products.

Honeywell launches 30 series embedded network video recorders to provide end-to-end secure surveillance
Honeywell launches 30 series embedded network video recorders to provide end-to-end secure surveillance

Honeywell is adding to its video series line with the launch of the 30 Series Embedded Network Video Recorders (eNVR), the latest affordable and fully featured NVRs that offer 4K HD (UHD) video resolution. The Honeywell 30 Series eNVRs are designed for use as part of video systems which comply with the John S. McCain National Defense Authorization Act 2019 (NDAA), Section 889. They are also PCI-DSS compliant and include enhanced cybersecurity with a built-in FIPS chip set. Users will also benefit from encrypted streaming between 30/60 Series cameras to 30 Series NVR and all the way to Honeywell Video Management Viewer (HVMV) and mobile apps. The 30 Series eNVR gives users the option to choose between 8 or 16 channels NVRs, with multiple hard drive options and up to 20 TB of internal storage. Key benefits and features Easy to use - Features plug and play installation with the Honeywell 30 and 60 Series cameras to make set up fast and easy to help reduce storage, installation, and configuration costs. Create safety & security efficiency - Integrates the 30 Series IP camera motion, intrusion and advanced people detection analytics for improved effectiveness while using 265 HEVC Smart codec to reduce storage space. Superior user experience - Includes simple remote configuration through HVMV, with a Global P2P Service with reliable connection anytime, anywhere through mobile access for both Apple® and Android™ devices. With a user-friendly interface, HVMV can be deployed for device management and configuration, video live view and playback, smart search, event management, pan-tilt-zoom (PTZ) control, Fisheye camera de-warping and E-map. HVMV also features multiple monitor support, multiple display layouts, customised views and tours and global P2P remote connection for efficient monitoring and operation. HVMV can support up to 2,048 cameras and multiple NVRs which is ideal for small to medium or multi-site video systems. With HTTPS & TLS 1.2 encrypted streaming and communication between the 30 and 60 Series cameras, the 30 Series eNVR and HVMV, customers will benefit from an end-to-end encrypted and secure video surveillance solution.

Security experts discuss security system lifecycle considerations, effectiveness and cost control
Security experts discuss security system lifecycle considerations, effectiveness and cost control

A substantial focus of the security industry is on the selection and installation of security systems, and there is no doubt that this is a critical element of the process. However, in order to ensure that security systems such as access control, video surveillance, intrusion detection and panic alarms deliver on ‘game day’, an equal if not greater emphasis has to be put on the actions that are taken after the installers have closed the doors on the truck and driven away. This article covers some important issues that were covered at the 2019 International Association of Professional Security Consultants (IAPSC) annual conference in Miami, Florida, where Frank Pisciotta, CSC, Business Protection Specialists, Inc. and Michael Silva, CPP, Silva Consultants, facilitated a discussion among security professionals on the topic. Backwards compatibility in access control solutions David Barnard of RS2 security highlighted the importance of backwards compatibility in access control solutions David Barnard of RS2 Technologies LLC highlighted the importance of backwards compatibility in access control software solutions. Reputable manufacturers are constantly evolving software products and it is critical that software continues to work with all installed hardware or owners will find themselves purchasing equipment a second time, which is never good news. An example, a case study with a client where the video management software upgrades were not backwards compatible through the mobile app and a small manufacturing site was looking at a US$ 75,000 price tag to upgrade cameras to make them compatible with the ‘updated software’. Risks of failures in door hardware products Jim Primovic from ASSA ABLOY cautioned about the risks of failures in door hardware products resulting in a failure to attention to detail in the selection and, in particular, the installation process. He explained the importance of using certified installers to avoid operation problems. In light of constantly evolving software revisions, how often does one see any additional training provided to end users when software updates are released? Charles Johnson of Open Options raised this important point and it is an excellent one. As organisations think about structuring maintenance agreements, it might be wise to consider ongoing training to cover software updates and ensure that end users can continue to optimise the features and benefits of software revisions. Software Support Kim Kornmaier of Honeywell mentioned another element of security system lifecycle consideration, which is ‘Software Support’. Maintenance agreements are available and will likely be offered from every installer and come in a variety of flavours. However, care needs to be exercised to ensure that whatever services and support are included, in the scope of a maintenance agreement, have a clear correlation between service and software upgrades versus the fee charged. Software upgrades and system testing Maintenance agreements should be avoided that simply guarantee the free replacement of parts (which may or may not ever get used, even after you pay for it). Services that should be considered include software upgrades, system testing and replacement of consumable parts, like back up batteries. Another key issue ties directly to periodically measuring and ensuring the risk reduction results of security systems, for example, with an access control system, there are several actions recommended for system owners, including: Conduct periodic door and alarm testing - This presumes users have installed all of the necessary parts to enable alarm monitoring). These tests should include the mechanical testing of doors and confirming door-held-open-too-long and forced-door alarms are properly reporting to the alarm client. Importance of harnessing door alarming capacity Excessive door alarms are an indication of either a user or system problem Excessive door alarms are an indication of either a user or system problem or all alarms should be investigated to determine root cause and corrective action needed. Organisations who fail to harness door alarming capability are giving away up to 50 percent of the system's potential benefit. Ensuring the integrity of the access control database is of prime importance. The failure to manage this can lead to unauthorised access and serious security incidents. This can be achieved in a variety of ways, but in the majority of risk assessments they have conducted over the years, it is common to find separated employees and contractor records with active credentials in the database. Ways to mitigate this risk include: Integrating your access control database with active directory (works for employees, not so well for contractors); Utilising expiration dates on contractor credentials; Periodically manually auditing contractor and employee active badge reports for anomalies, which may indicate process weaknesses in the change management process; Utilising the ‘use it or lose it’ feature in many software programs that automatically disable a credential after a set period of non-use (e.g., 90 days); and Establishing processes to limit the removal of certain badges from the site (e.g., those issued to contractors or temporary employees). ‘First Card Unlock’ feature Irregular schedules, holidays and natural disasters can result in access vulnerability. For instance, if access-controlled doors at a site are programmed to open on a timer and something prevents persons from arriving at work (e.g., snowstorm), a site may be left exposed. A mitigation technique against this type of risk would be to employ a concept called ‘First Card Unlock’. Under this feature, a lobby entrance to an office, for instance, would not enter into an unlocked state, until the first authorised employee presented a card and entered the workplace. Changing holiday programming in security systems Holiday programming in some systems needs to be changed on an annual basis Holiday programming in some systems needs to be changed on an annual basis. Managing holidays in an access control system results in doors staying secure which would otherwise be unlocked on a normal business day. Similarly, intrusion detection, duress devices and video surveillance systems can let users down without the proper care and feeding. Examples would include: A panic device fails to communicate an emergency situation because it was not properly reset or the wiring has been damaged due to poor installation. Panic devices should be regularly tested and ideally the activation during testing should be by a person who would be required to use the device in an actual incident. The objective here is to build competency in the persons who may need to activate a device discretely. Similarly, intrusion detection systems should be carefully tested to ensure that all devices are properly reporting to the panel and that the panel is communicating properly to the central station. If there are redundant communications channels, each should be verified. In the same way someone would conduct audits of active credentials in an access control system, it is strongly recommended that users perform a similar review with PIN codes, which have been assigned and would allow for an unauthorised person to disarm a system. Utilising the failure-to-close feature to ensure that through collusion or negligence, if the last person out of a restricted area fails to arm the panel, the central station will notify a responsible party about the omission. Further, reviewing opening and closing reports might well detect inappropriate entries by authorised personnel which are indicative of suspicious or illegal activity. These features and reports will likely be at an additional cost, but they are important insurance to protect against insider threat. It is not uncommon to hear about an incident happening and during the investigation, the owner of the system discovers that the needed camera was not recording. Where video is not under routine observation, it is recommended to determine if your video management system can send an alarm in the event of video loss. This would allow for rapid remediation before the video loss is discovered in the course of an investigation. Avoiding degraded video quality over time In almost every case, degraded video quality is directly related to resource saturation With respect to video surveillance, as systems grow and evolve over the life of the system, organisations may experience degradation. Darren Giacomini of BCDVideo has studied this issue extensively and concludes that in many cases, installers or others are simply putting too many devices on a VLAN, which results in latency and other conflicts. Degraded video quality has a finite number of potential root causes. In almost every case, degraded video quality is directly related to resource saturation. The resources on a surveillance network consist of IP cameras, network switches, network uplinks, viewing stations, database management and archives. Resource depletions According to Giacomini, each of the resource shares a common thread. And, at the basic level, each of those items is nothing more than a purpose-built computer with limited CPU, memory and network capacity. When any of these resources exceed their capacity, the quality of service delivered will degrade. The following are common resource depletions that can degrade video quality and require a much deeper dive, but are included here as a starting point: IP camera CPU utilisation is in excess of 85 percent; CPU elevation in the decoder or workstation decoding the video; and Network congestion or CPU elevation in the network switch. Maintaining the integrity of archived video data Giacomini indicated that the majority of the time degraded video is associated with resource depletion Giacomini indicated that the majority of the time degraded video is associated with resource depletion in one of these key components. Investigation of the potential causes can save time and effort, and prevent a video management software application from unduly being blamed for poor performance during its lifecycle. Also, on the topic of video, John Kampfhenkel, Director of Technical Sales at Veracity discussed the challenges that organisations face when video management system storage is undersized and the need to carefully plan for video retention of existing recorded data when the video system has to be expanded. This can be a problem organisations face and when they do, it is best to involve a video storage expert to determine options, costs and potential legal requirements for maintaining the integrity of archived video data. Selecting the right security technology Dependent on the level and type of integration between various systems, another challenge may be to preserve the integration between the two systems. System owners will need to coordinate carefully with installer(s) to ensure that a software revision to one system will not result in a disruption to a software level integration. This type of integration may require a delay in being able to upgrade one or the other application software versions until the integration can again be certified. Selecting the right security technology is an important element of an organisation's security risk management. However, experts would argue that in terms of getting measurable results from technology, there needs to be a keen focus on sustaining activities after the installer closes the doors and drives away. By adhering to the consultant and manufacturers' guidance in this article, organisations can substantially reduce the risk to people, assets and information, and prevent criminal and terrorist incidents in the workplace.

Related white papers

How end-to-end video security solutions can help your organisation with social distancing

Understanding video management systems

Five things to consider for AI with video technology