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CriticalArc SafeZone mobile app improves emergency response services at Newcastle University

Published on 17 February, 2016
Newcastle University is part of growing number of universities in Europe and Australia to offer SafeZone
The mobile app also helps Newcastle University to continue providing efficient response to incidents at any scale

Newcastle University security is launching a new app to provide around the clock reassurance to students and staff on campus.

Benefits of free campus safety app

Going live on the 15th February, the SafeZone mobile app will be available for free to students and staff. It allows students and staff to summon assistance, while enabling security teams to implement a fast and coordinated response to every day events through to full-scale emergencies. Featuring mass notification and monitoring for users working alone, SafeZone improves the effectiveness of security teams, while improving compliance with policies and procedures.

With the app rollout, the University joins forces with Northumbria University and other local agencies, including Northumbria Police, to maximise the benefits of the SafeZone service as part of Newcastle’s Safe City initiative to extend emergency response services.

Shed Coulthard, Estates Security Manager, Newcastle University, said: “The personal wellbeing of students and staff is our top priority and while we uphold an impeccable record on safety – in a city widely regarded as one of the safest places to study in the UK – we are always open to innovative use of technology to ensure that we continue to deliver the best possible student experience.”

“While our campus is already very safe, the SafeZone app will give extra reassurance to our students and staff. It will also help us to work closer with partners across the city and to continue providing efficient response to incidents at any scale.”

CriticalArc SafeZone cloud-based service

Darren Chalmers-Stevens, Director EMEA at CriticalArc, developers of the app, said: “Newcastle University is part of a growing number of universities in Europe and Australia to offer SafeZone. The app will complement the outstanding work of the University’s security team while giving staff and students a simple and quick means to request assistance when they need it.”

The cloud-based service will be supported on campus and geo fenced safe zones in the city, including popular routes between campus buildings, halls of residence and parts of the city centre. Users will be able to check the app to see if an area off-campus is monitored as a safe zone.

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