Retail security systems - Round table discussions

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roun...

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked th...

Deployed across a wide range of devices, the Internet of Things (IoT) collects data to help business owners make decisions on a macro scale as well as at a granular level. The IoT is a network of physical devices embedded with sensors, software, and network connectivity that allows them to collect and share data. We called on this week's Expert Panel Roundtable to comment on the intersection of the IoT and physical security. We asked: How is the Internet of Things (IoT) increasing the effectiven...

Analogue video cameras are still used in a variety of applications, primarily because yesterday’s robust and flexible technology is still functioning today, although it has been years, or even decades, since the initial installation. In many cases, this past generation of security cameras is still reliable and effective.  Embracing an installed base of analogue cameras is often the most cost-effective approach when updating or expanding a surveillance system. But what about the futur...

As the first line of defence against unauthorised access to business premises, perimeter security can alert an enterprise of potential security threats while delaying or preventing any loss or damage due to criminal acts. Combining hardware and software, perimeter security addresses the outermost ring of a facility’s concentric circles of protection. Obviously, any threat addressed at the outermost edge of defence does not become a more immediate and urgent threat closer to a facility. We...

A sad irony in the physical security industry has been the lax attention paid historically to the cybersecurity elements of our industry’s systems. However, the picture has improved starkly in recent years as manufacturers have stepped up to meet the cybersecurity challenges and awareness of the issue has become much higher. We asked this week’s Expert Panel Roundtable: What's new in cybersecurity for physical security systems?

Every security system is unique, of course. Specific to each installation are the problems the customer and the integrator may experience along their journey. However, given the installation of hundreds of physical security systems, there are commonalities that occur. We asked this week’s Expert Panel Roundtable: What are the major pain points when installing a physical security system?

The economic outlook for the year ahead is uncertain at best. Multiple lingering issues are in play, such as inflation, supply chain challenges, global instability, and a changing workforce. But to what extent does a shaky economy equate to a slowdown in the security market? We asked this week’s Expert Panel Roundtable: How does the wider economic climate impact the market for security products and services?

Like any year, 2022 was full of surprises for the physical security industry. Adapting to supply chain shortages, lightning-fast technology development, and changing occupancy patterns in a shifting labor market were just a few of the factors that kept security professionals guessing in 2022. Wonder what the new year will hold? We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead (2023)?

The holiday season is marked by festive spirit and family celebrations, but it is also the busiest time of year for retailers. Busy shoppers willing to spend money are an upside to the holiday shopping season, and many businesses depend on the holiday rush as a critical element to having a successful year. A downside of a busy holiday season is an increase in retail security threats including shoplifting. We asked this week’s Expert Panel Roundtable: How can technology address loss prevent...

Generally speaking, security becomes a topic of conversation among the general public only after something bad has happened. The context in these situations is: What went wrong? Largely absent from awareness by the public at large is how often things go right; that is, how often security systems work as intended to avoid expensive or even deadly consequences. We asked this week’s Expert Panel Roundtable: How can the industry communicate the value of security to the public?

Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to ‘the flavour of the month.’ For guidance, we asked our Expert Panel Roundtable: Which new security trend do you think is here to stay?

The idea of touchless systems has gained new levels of prominence during the last year, driven by the global COVID-19 pandemic. Contactless systems have been part of the industry’s toolbox for decades, while technologies like facial and iris recognition are finding new uses every day. We asked this week’s Expert Panel Roundtable: Which security markets are embracing touchless, contactless systems and why? 

In the past few weeks, the light at the end of the COVID-19 tunnel has brightened, providing new levels of hope that the worst of the pandemic is behind us. Dare we now consider what life will be like after the pandemic is over? Considering the possible impact on our industry, we asked this week’s Expert Panel Roundtable: Which security technologies will be most useful in a post-pandemic world?

We are several weeks into 2021, and it is already shaping up to be an eventful year. The happenings and trends from 2020 will likely carry over into the new year, but in a fast-moving industry such as ours, there will also be additional trends to watch. Looking toward the year ahead, we asked this week’s Expert Panel Roundtable: What will be the biggest security trends in 2021?

As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy h...

Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?

There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half o...

With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. Fo...

The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this p...

The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?

Measuring return on investment (ROI) has long presented a challenge to the security marketplace. Investment in security is often viewed as a necessary cost whose benefits cannot be measured. For example, how do you measure the value of an event that doesn’t happen (i.e., that has been prevented)? The difficulty of measuring ROI doesn’t diminish customers’ appetite for it, however. Today’s choosy customers are driven more than ever by the bottom line and expect any and all...

The obvious reason to buy security systems is to promote greater security. But in some cases, there are more specific and/or immediate motivators that lead to a security purchase. Everybody wants more security in the abstract, but how willing are we to pay for it? Security is sometimes seen as a “grudge purchase,” competing for tight corporate dollars with other investments that may seem more appealing or urgent. But other times an event occurs that moves security to the top of the l...

A clear image is the desired end-result of video systems – or is it? In a growing number of applications, it’s not the image itself, but rather what information can be gained from the image, that is most important. We asked this week’s Expert Panel Roundtable to comment on some of the ways information from video is valuable to end users. Specifically, we asked: In what applications does information derived from video images provide more value than the images themselves?

Any business sees its share of highs and low, of flare-ups and lulls. In the security market, several factors can impact general business trends, whether at the macro level or for an individual manufacturer or integrator. The economy is always a factor in the business climate, but are there others? We asked our Expert Panel to assess the impact of another variable – the seasons. Specifically, we asked this week’s Expert Panel: What is the seasonal impact on sales of security technolo...

For many years, generally speaking, the use of video surveillance has been seen as an extension of an end user customer’s security system. However, recently, we have also heard about how video can help customers more generally, providing benefits that extend beyond security and encompass better operations and management. Easier economic justification is one important aspect of looking more broadly at the benefits of video surveillance to the enterprise as a whole. Better return on investme...