Eagle Eye Networks, an international provider of cloud video surveillance, announced the release of its cloud-client fisheye camera dewarping solution. Eagle Eye Cloud VMS customers can now securely access their fisheye cameras and dewarp the video in real-time from their desktop browser or mobile device. Eagle Eye Cloud VMS supports a broad array of fisheye cameras from multiple manufacturers, models include: Axis M3058 Hanwha 9010R Avigilon 12.0-H4F-DO1-IR Hikvision DS-2CD63C5G0-I(V)(S)...
IP audio and control interface innovator Barix is heading to the ISC West 2020 security industry trade show with a wide range of powerful yet cost-efficient new hardware innovations and third-party integrations. The company will exhibit in booth 19140 at the event, taking place from March 17 to 20 at the Sands Expo and Conference Center in Las Vegas. SIP Audio Endpoint hardware A centerpiece of Barix’s new product demonstrations will be the North American debut of the SIP Audio Endpoint...
Johnson Controls introduces the Tyco HD Encoder, an ideal solution that allows high definition (HD) and standard definition (SD) analogue cameras to function within an evolving IP infrastructure. The product is supported by both exacqVision, American Dynamics and VideoEdge. IP video surveillance Available in one-and four-channel options, the Tyco HD Encoder allows users in networked environments to retain HD and SD cameras while adding IP cameras over time, leveraging the benefits of IP while...
Mitsubishi Electric will launch the latest version of its high-end LCD video wall system at ISE 2020. The LM55P4 is the latest iteration of Mitsubishi Electric’s flagship 55” professional-grade LCD monitor, which has been successfully employed in a wide variety of mission-critical control room installations around the world. The LM55P4 offers a significantly improved visual experience when used in video wall applications thanks to the greatly reduced bezel width compared to earlier v...
Eagle Eye Networks, the provider of cloud video surveillance, announced a camera tampering analytic that automatically detects and notifies users if a camera is tampered with. While camera tamper notifications are not new to the industry, Eagle Eye Networks AI-based approach serves as a differentiator, delivering enhanced accuracy, reliability and a reduction of false alarms to Eagle Eye Cloud customers. Real-time tampering notifications Common examples of camera tampering include a sudden ch...
Established in 1950 in a small chapel in downtown San Diego to serve San Diegans experiencing homelessness and poverty, Father Joe’s Villages has since grown to include a comprehensive campus and scattered-site programs that provide comprehensive housing and services to people struggling with homelessness in San Diego. The organisation provides housing to over 2,000 people every night and serves more than one million warm, nutritious meals annually. In addition to offering hope to those e...
Pelco, Inc., a provider of intelligent video surveillance solutions, releases VideoXpert version 3.7, an award-winning video management surveillance solution. Its intuitive and easy-to-navigate design displays what's needed, when it's needed, allowing security professionals to make fast, effective decisions that drive businesses forward. Event-triggered recording Version 3.7 offers the following new updates: High Framerate Playback (smooth fast forward): VX 3.7’s fast playback shows both I and P-frames (not just I-frames) at 2x, 4x, and 8x. SMS Notifications on Alarm: VX 3.7 now integrates with Twilio so that an SMS message can be sent and received globally. Use VideoXpert’s Rules Engine to send an SMS message from any event. See the SMS Notification video and the Creating SMS Rules video. Event-Triggered Recording Supports All Event Types: VideoXpert 3.7’s recording schedules can now be configured to use any event (including integrations and external events) as a recording trigger. All new event triggers can be used with a reduced frame rate, continuous recording behaviour in order to get ‘Bump on Alarm’ type recording. Connect VxOpsCenter from a Different Network: Historically, a VxOpsCenter has needed to be on the same network as the CMG & VxStorage to stream high quality video. The now re-architected VxEnterprise streaming enables clients on a remote network and allows for CMG NICs to connect into separate networks; providing flexibility to operate on different types of network architectures. Critical resource monitoring With performance throughput, VideoXpert’s cost-effective VxStorage provides users with one of the densest storage capacities on the market, all while using minimal rack space. The new VxStorage is designed for monitoring environments involving a large number of cameras and long retention times. They are ideal for education, healthcare, airports, gaming, corrections, government, and large commercial deployments. VxStorage now features a 200TB+ high capacity storage unit with a smaller footprint and comes with RAID 6 storage, redundant 1100W power supplies, and iDRAC remote management allowing for critical resource monitoring and constant system status. The storage servers boost efficiency with smaller rack storage space and cost savings as only one system can cover most storage needs.
The latest Wisenet Pentabrid video recorders from Hanwha Techwin are designed to extend the life of existing analogue based CCTV, whilst providing a smooth and cost-effective migration to an IP network based video surveillance solution. Wisenet Pentabrid video recorders Combinations of analogue or IP cameras up to 4K ultra high definition can be connected to the new Wisenet Pentabrid 4, 8 and 16 channel video recorders, with a simple onboard software switch enabling users to convert any channel from analogue to IP, when required. “Although the benefits of an IP network based video surveillance solution are widely understood, analogue systems are still being specified and there are also countless legacy systems being retained because the end-user is not yet ready to migrate to IP,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. IP-based video surveillance solution Uri adds, “This may be because the network infrastructure is unable to support a video surveillance system or provide the necessary bandwidth, but if existing analogue systems are still meeting an end-user’s requirements, it may also be difficult for them to justify the investment in upgrading or installing a new network.” The 6 new Wisenet Pentabrid models support a wide range of Intelligent Video Analytics He further stated, “In this respect, these new appliances, which are supported by the Wisenet WAVE Video Management Software (VMS) platform, represent a safe and future-proof investment in a recording solution. In addition to supporting all Wisenet IP cameras and Wisenet HD+ analogue cameras which are able to capture and transmit images and audio without any latency at distances up to 500m using standard coax, they will also help facilitate the transition to future generation of Wisenet products and, if required, support cameras from selected other manufacturers.” Integrated with Intelligent Video Analytics The 6 new Wisenet Pentabrid models which support a wide range of Intelligent Video Analytics including audio, face, defocus, enter/exit and camera tampering detection, can be configured to trigger a variety of actions when an event occurs, such as automatically sending email alerts to specified personnel or move a PTZ camera to a pre-set position. The model numbers of the Wisenet Pentabrid video recorders are as follows: Wisenet HRX-420: 6 channels, Up to 4 channels can be used for analogue cameras, 1 internal SATA HDD Wisenet HRX-421: 6 channels, Up to 4 channels can be used for analogue cameras, 2 internal SATA HDDS Wisenet HRX-820: 10 channels, Up to 8 channels can be used for analogue cameras, 2 internal SATA HDDS Wisenet HRX-821: 10 channels. Up to 8 channels can be used for analogue cameras, 4 internal SATA HDDS Wisenet HRX-1620: 18 channels, Up to 16 channels can be used for analogue cameras, 2 internal SATA HDDS Wisenet HRX-1621: 18 channels, Up to 16 channels can be used for analogue cameras, 8 internal SATA HDDS
Redvision’s all-new, analogue X-SERIES, rugged dome uses Sony’s next-generation, 2MP, STARVIS sensor. It directly replaces the previous RVX30 analogue model and will be available to order under the same model number from November. “Many security-integrators consider Redvision’s X-SERIES™ to be the industry benchmark, rugged dome camera,” explained Paul Hucker, Director of Redvision. “With several analogue components being phased out by suppliers, we were under pressure to use a low-end camera solution in the RVX30 to maintain supply. Instead of compromising, we collaborated with Sony to use their STARVIS camera block; widely regarded as the best performing block on the market. Configured as a dome or PTZ An optically correct, flat window protects the camera, without compromising image quality" "Although this left us with a gap in supply, we felt it was a better option than compromising the quality of our brand. Installers will be impressed with the performance of the new RVX30. It has exceptional low-light capability, at 0.01 Lux in colour and 0.0015 Lux at night in mono, with an illumination distance of 150m using Infra-Red and 120m with white light. Like all X-SERIES™ cameras, it can be configured as a dome or PTZ using its removable cover, depending on bracket selection." "An optically correct, flat window protects the camera, without compromising image quality. An optional, silicone, long-life wiper removes rain and surface water, for optimal visibility in outdoor and challenging conditions.” Multiple alarm options The RVX30 series has 100 programmable pre-sets, 8 tours, 24 programmable privacy zones and multiple alarm options. Advanced pre-set and tour technology ensures the camera reaches pre-set positions correctly focused, with ideal light settings, following an alarm or during a tour. The RVX30 has an operating temperature range of -25º up to +60ºC. Mount options include pedestal, swan, wall and pendant, to suit all applications. The camera is marine plated before being finished in light grey or black as standard, or to order in any RAL colour. The X-SERIES is successfully used in many applications including public space, local authority, hazardous, marine, defence, high security, town centre and rapid deployment systems.
AMG, the ISO 9001:2015 approved UK manufacturer and global provider of environmentally robust fibre, analogue, IP/Ethernet, wireless & hybrid communication transmission solutions, has announced the opening of a new northern office in Leeds, United Kingdom. AMG Leeds corporate office Expediting company growth on the back of new leadership, AMG has started its growth plan, providing a presence and local support for its customers in the north. Capitalising on significant new external investment, the new Leeds office will offer technical, sales and training support, as well as customer demonstration facilities. As part of the company’s expansion drive, it will also offer new sales and technical career opportunities. “Demonstrating our commitment to providing a broader depth of customer support, I am delighted to announce the opening of the new AMG northern office,” says AMG MD, Steve Clarke. Corporate expansion strategy “This latest move forms the first stage of AMG’s exciting expansion strategy, where we’ll be looking to recruit expertise to broaden the depth of our customer sales and technical support. Our aim is to build a solid platform with which to bring the technical and performance benefits of AMG products to more customers.”
At GSX 2019, in booth 251, Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, will announce its new Pentabrid hybrid video recorders. Allowing both analog and IP cameras to connect to the same unit, Pentabrid recorders support a future-proof migration from analog to IP camera technologies when an organsation is ready. Available in 16, 8, and 4 channel configurations in resolutions up to 4K UHD, Hanwha Pentabrid recorders can convert any channel at any time between analog and IP with a simple software switch so there’s no additional investment needed. The Pentabrid line offers a familiar interface while accepting multiple camera brands and technologies—AHD/TVI/CVI(4K)/CVBS/IP(4K). Hybrid DVR/NVR Pentabrid recorders “We are proud to offer our first hybrid DVR/NVR Pentabrid recorders,” says Ray Cooke, Vice President - Products, Solutions, and Integration at Hanwha Techwin America. “This is a perfect fit for existing analog installations that want to make a safe investment in recorder technology without compromising their ability to migrate to new IP technology and the many benefits it can bring.” Available Pentabrid configurations with fixed SATA internal HDDs: HRD-1662, 1661: 16 channel 8 SATA / 4 SATA HRD-862, 861: 8 Channel 4 SATA / 2 SATA HRD-462, 461: 4 Channel 2 SATA / 1 SATA
At GSX 2019, Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, will announce a line of AI cameras. The new cameras recognise humans versus vehicles, faces, license plates and more, greatly enhancing the accuracy of video analytics over previous generations. The PNO-A9081 series features 4K resolution while the PNO –A8081 series features 5MP resolution. Both camera models include 2.2x zoom with motorised varifocal lenses (4.5~10mm, F1.6). The new AI algorithms can discern human beings as distinct objects separate from their surroundings because they have been exposed to thousands of images of humans. With this additional data, the cameras can support advanced rules about the movement of cars and the movements of people within the same image. “Analytic alerts can be more useful when we can be selective about the objects that matter to you,” says Ray Cooke, Vice President - Products, Solutions, and Integrations at Hanwha Techwin America. “For example, trucks passing by in either direction near a loading zone might be expected behaviour, so in this case you do not want motion from trucks to trigger an event. But we are now making alerts more selective, so if a person enters the area, an analytic event would be triggered.” With deep learning and neural networks, we have achieved a new level enhanced analytics and data gathering.” Quick and efficient installation The new AI cameras also tell users more about the objects they detect. They recognise types of vehicles such as a bus or car and the colour of a vehicle as well. This additional metadata reduces the time to search video for objects of interest to minutes instead of hours. “When speaking to end users about analytics, many still don’t take full advantage of them,” says Cooke. “Often, this is because of the false-positives with previous generation technology, or previous generation alerts not being selective enough for what they need to know from their cameras. With deep learning and neural networks, we have achieved a new level enhanced analytics and data gathering.” The new cameras utilise Hanwha’s modular design, which enables quick and efficient installation and future maintenance. Highlighted features and models: PNO-A9081R, PNV-A9081R, PND-A9081RV, PND-A9081RF: 4K, 2.2X M-V/F (4.5~10mm, F1.6), AI, PoE+ PNO-A8081R, PNV-A8081R, PND-A8081RV, PND-A8081RF: 5MP, 2.2X M-V/F (4.5~10mm, F1.6), AI, PoE+
Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI technology and surveillance solutions Artificial Intelligence technology built into surveillance solutions help organisations optimise their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organisations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organisations overcome this challenge and optimise their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognising people, vehicles and even behaviours. Detection and prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial Intelligence changes all this by recognising potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How does artificial intelligence work? Artificial Intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognise different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organisations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organisations can enhance operational efficiency by making use of the data report. Increasing commercial success Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organisations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organisations the opportunity to personalise the service experience, foster loyalty and maximise customer lifetime revenues. Artificial Intelligence can help organisations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organisations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centres to map footfall at peak times, ensuring that staffing is optimised to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximise the sales opportunities. Artificial intelligence at Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognise, classify and respond to security threats. This article was written by Hikvision.
According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analogue, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure overhaul for HD video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analogue HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy solutions for HD video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analogue systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analogue solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analogue technology, which was unable to transmit audio. Stopping video delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetise their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analogue systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing network hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilise a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying surveillance through one DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analogue or IP, can be connected through one DVR. For many end users with legacy analogue systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD casino surveillance made simple For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analogue system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorised personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximising existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
Over the course of the past few months, I have discussed a myriad of topics, from Big Data, the Internet of Things and emerging video surveillance-use cases, to analytics, storage complexities and IT technologies like virtualisation and hyperconverged infrastructure (HCI). All of these trends have a significant effect on the security market, and in April they were highlighted in spades at ISC West. It’s great to talk about these trends but it’s far better to see how they are being leveraged in real-world applications. That’s really where we can all see the true value of new solutions and concepts. We’re lucky enough to work with some leading organisations that want others to benefit from their experience and I’m happy to have the opportunity to share two of these applications with you. Protecting educational facilities UCF has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus Educational institutions face an increasingly complex risk environment. Recent high-profile incidents emphasise these risks and magnify the vulnerabilities that educational facilities face. These incidents have led to more public demand for improved security solutions across campuses. The primary mission of these organisations is to deliver quality education to students, and they face the challenge of balancing between a highly secure facility and one that supports open interaction. The University of Central Florida is no different. This organisation, one of the largest universities in the country, has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus. Active shooter incidents In March 2013, UCF faced an active shooter situation in which a former student planned to pull the fire alarm in a residence hall and then attack his classmates as the building was evacuated. However, the shooter’s gun jammed, and as officers were closing in on the gunman, he took his own life. During the university’s response to the incident, accessibility to critical video data was a major issue. Educational institutions face an increasingly complex risk environment UCF had cameras in the area where the incident took place, but first responders had no way of viewing the footage without being at the physical location of the video recorder. At the time, UCF had a wide variety of standalone systems in place, including non-integrated video surveillance, access control and intrusion systems. As a result, there was no way to centralise video management, viewing and analysis. Upgrading from analogue systems Altogether, its security system consisted of older analogue platforms that were reaching end of life, 58 standalone servers, 12,000 access points and a wide variety of DVRs — all being managed in a siloed manner. UCF needed a solution that would allow officials to centralise system management, store video data more effectively and reliably, and enable the security team to deliver situational awareness to responders when needed. Security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure The university deployed an HCI solution, one that is optimised for demanding, data-intensive workloads like video surveillance. Using standard off-the-shelf server hardware, the system aggregates the storage and compute resources from multiple servers into a single unified pool that all cameras can access, which maximises performance and storage capacity utilisation. The platform also hosts the university’s video management solution, which serves as a centralised source to manage video and effectively protect its security data. Because of the growing demand for video across UCF's campuses — for both safety and business purposes — the HCI solution’s ability to eliminate the opportunity for data loss and easily scale were key components in its selection. Protecting air travel and airports In 2012, Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program. The $200 million initiative was designed to modernise and expand the facility to meet increased passenger demand. While the aesthetics and amenities of the airport were under construction, security leaders sought a way to further modernise its security, surveillance, access control and IT infrastructure. The IT and security teams needed to address the challenges of their existing standalone server environment, which included siloed systems, management complexity and high administrative and equipment costs. Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program Considering the high value of the airport’s video, security and IT data, it required a solution that could deliver reliable data protection, system resiliency and fault tolerance. The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days. Therefore, technology that can scale simply was key in the selection process. Storage system updates It also required a storage platform that could manage the demanding and write-intensive nature of its nearly 250 IP surveillance cameras — a challenging task for traditional video recorders. The airport deployed HCI appliances to better manage captured video data and expand its archive capability for video surveillance. Users rely on video to validate whether something did or did not happen - and this is essential in airports HCI surveillance solutions are designed to provide industry-leading resiliency. Even if multiple hardware failures occur, including an entire appliance, video management servers will remain online and recording, and any previously recorded video will continue to be protected and accessible. Reducing expenses and costs The solution also reduced total cost of operations by consolidating servers, storage and client workstations into one enterprise-class solution that is easily managed from a single user interface, without the need for specialised IT skills. These use cases demonstrate the value emerging technologies bring to these types of modern environments. And they show that solutions like HCI are no longer simply much-talked about technology trends. Video, IT and security data is critical to organisations of all types and they need to ensure their investment in capturing this data is protected. From a security standpoint, users rely on video to validate whether something did or did not happen. If that video data isn’t protected, they lose a very valuable investigative tool. That isn’t an option in today’s complex environment. That’s is why it is paramount to understand how new technologies can help expand current capabilities and evolve security operations. This can’t be left to chance.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cyber security, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analogue cameras. A higher percentage of commercial customers use mobile applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analogue with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cyber security requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available” “We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organisations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organisations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our heathcare mini series here and here.
The next chapter of the Pelco saga began in May when Pelco Inc. was acquired by Transom Capital Group, a private equity firm, from Schneider Electric. Since the acquisition, Transom Capital has been working with Pelco’s management and employees to define and direct that next chapter. “The more time we spend with the company, the more excited we are about the opportunity,” says Brendan Hart, Vice President, Operations, Transom Capital Group. In addition to his position with Transom, Hart has taken on an interim line role at Pelco as Vice President of Product and Strategy. After helping to oversee Pelco’s rebuilding phase, he expects to step away from daily involvement over time. “We have gained an appreciation for nuance [since the acquisition closed],” he said. “The channels, the relations, how people buy in this industry are very nuanced. Who’s gone where and who’s done what? The interplay of hardware and software. We have gained appreciation for the nuance. And we need to be surrounding ourselves with people who know the industry, who know the multi-dimensional areas.” Transition from analog to IP systems We have to focus on who our customers are specifically and understand their needs” It’s a “transformative moment in the industry,” says Hart, given industry changes such as price erosion and the transition from analogue to IP systems. “We are about to go into the world of added intelligence. It’s an interesting time to buy a security company.” Hart says the Pelco brand still has value: “The market is rooting for us.” There is also a strong portfolio of people and products to build from. Pelco maintains its headquarters in Fresno, Calif., and has a presence in Fort Collins, Colo., near Denver, and a sales office in the New York area, not to mention many global employees who work remotely. A new CEO is being recruited; otherwise, “we have a great executive team” in place, including Brian McClain, COO and President, says Hart. “In defining the new company, we have to decide first and foremost what we want to be,” says Hart. “What can we provide customers? We have to focus on who our customers are specifically and understand their needs and use cases.” Part of defining the new company is to become more aligned with a specific set of verticals that fit with Pelco’s capabilities (although they are not saying which verticals those are yet). However, “we can’t ignore what we are today as we make the transition,” says Hart. Innovation in products We want customers to see innovation in products to a point when people will say ‘this is Pelco’" “We have to let the products and experience speak for themselves. We’re focused on getting our ducks in a row and going in a new direction, but actions speak louder than words,” he says. The changes will be “more organic;” don’t expect to see a big announcement. “We want customers to see innovation in products and customer support and get those things to a point when people will say ‘this is Pelco,’” says Hart. Although not exhibiting at GSX, I found Pelco occupying a meeting room near the show floor. The room gave the company a chance to respond to integrators and consultants at GSX who had questions about what was going on with the acquisition. “Everybody is rooting for us, and we wanted the ability to get out and say ‘we’re here, we’re doing things, and we’re excited about the future,’” said Stuart Rawling, Pelco’s Vice President, Market Strategy. “This is a time for people to come and see us who maybe haven’t seen us in a while.” By ISC West in the spring, Pelco expects to have a clear message of who they are and where they’re going, he says. Aligning needs of end user “We are excited about the work we are seeing internally,” which includes “aligning resources in the right way,” says Rawling. “The fruits of the labour are being seen internally now. We will be launching new products in the next eight months, although there will not be a defined moment in time when we say ‘this is it.’ It will just be happening. Next year will be an exciting time industry-wide, and product-wise, and Pelco will have a strong voice. Brendan and team have kept us extremely busy,” says Rawling, who also was part of Pelco in the “glory days” before the acquisition by Schneider Electric. We’re so optimistic, when you combine the people and the brand and what’s happening the market” “The work product has been so transformative mindset-wise for the employees. Everybody has had the opportunity to talk to the [new] owners about what type of company we are. We can set our own vision and get reenergised and get back to the core belief of what Pelco was and what it should be. We are the master of our own destiny, aligning needs of end user with the products we can deliver. We are putting the right processes in place that work for this market. It is an exciting prospect.” In the new era, Rawling expects to target marketing more toward end-users, because they have more influence on product selection than ever before, he says. End users often learn about new products online, so Pelco will be looking to target its marketing toward educating various vertical markets about available technologies and their use cases. “We’re so optimistic, when you combine the people and the brand and what’s happening the market,” says Hart. “We have to do the work. We’re excited about what we are seeing internally.”
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organisations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realising it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analogue video intercom system of BI-City Tokyo. Analogue intercom system The original analogue intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analogue intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualised and integrated in the Dahua DSS platform for centralised management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronise the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or travelling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognise moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the number plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognised. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing colour details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labour costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analogue system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.
Since 1964 the Central Bank of Jordan has played a crucial role distributing currency, maintaining national reserves of gold and foreign currencies, supporting economic development and ensuring the stability of the country’s financial system. For the bank, maintaining the most robust, up-to-date standards of security is not just mission critical, it’s a matter of national importance. IDIS technology is now trusted to provide full video protection. IDIS Solution Suite video management software (VMS) is at the heart of the Central Bank’s new video system, with the first phase encompassing 425-plus cameras upgrading its headquarters and protecting three branches. Cost-efficient remote firmware updates The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate IDIS Solution Suite’s hybrid capability not only enabled seamless switchover from the bank’s legacy analogue cameras, it is easier to operate than competitive systems and will allow cost-efficient remote firmware updates and system maintenance. Ametrad implemented powerful IDIS DR-8364D 64-channel NVRs, with a super-fast 900Mbps throughput to ensure high performance and simultaneous live view and playback with no degradation of image quality or latency. The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate, while supporting RAID 1, 5 and 10 and uses IDIS’s iBank file structure to deliver an unprecedented level of resilience. Multi-layered protection against video data loss The NVRs also offer the advantage of flexible H.265 and H.264 dual codec performance allowing the Central Bank to reap the benefits of high-definition H.265 recording, while viewing in H.264. IDIS Intelligent Codec offers further storage and bandwidth savings of up to 90% when combined with Motion Adaptive Transmission (MAT). IDIS Solution Suite further optimises network bandwidth through dynamic multi-stream control IDIS Solution Suite further optimises network bandwidth through dynamic multi-stream control by detecting overloads to prevent network strain. And, importantly, it improves the control room operator’s quality of experience in the face of varying network bandwidth. IDIS Critical Failover technology provides multi-layered protection against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. Improving maintenance standards This ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings. Testing at project handover confirmed that the Failover metrics fully met the client’s expectations. The IDIS solution was also selected because of its IDIS Ultimate Warranty, and ease of future expansion with guaranteed forward and backward combability. Security directors at the Central Bank wanted to replace their existing video system with the best new generation and futureproof solution that would deliver simultaneously high performance live view and recording. The bank identified the need to improve maintenance standards, eradicate system failures and ensure a low total cost of ownership. They also wanted to mitigate against video data loss, protect against cyber threats, and have a solution that would be easier for operators to use, with faster footage search and retrieval. Mission-critical projects Integrator Ametrad Technology Services won a hard-fought tender process against top competitors The control room at the bank’s headquarters needed a complete upgrade with the ability to centrally manage and control surveillance across all its branches. It was essential for the entire project to be delivered with minimum disruption that ensured no loss of video coverage during the phased implementation. Following a competitive proof of concept demonstration with the latest IDIS technology, integrator Ametrad Technology Services won a hard-fought tender process against top competitors, including the long-established previous contract holder. The successful partnership between Ametrad Technology Services and IDIS resulted in efficient project delivery, on time as promised, and has put the two companies a lead position for other mission-critical projects across the Levant region. Password breaches and cyber security loopholes In operation the bank’s new system has lower bandwidth requirements and faster recording retrieval time, making the security operation both more effective and more economical. The bank’s central monitoring team can now work more efficiently, with their new IDIS VMS providing event forwarding, acknowledgements, notifications, live pop-ups and other valuable functions. IDIS’s true plug-and-play technology is also less vulnerable to password breaches and cyber security loopholes, as installation engineers don’t need to manage IP addresses or manually enter passwords for each device. And IDIS’s Linux based servers and proprietary protocols ensure the highest level of resistance to hacking. Highest standard of video surveillance As the system expands FEN will act as force multiplier by reducing installation costs IDIS’s For Every Network (FEN) capability, which uses peer-to-peer technology, also allowed Ametrad engineers to quickly name each branch and connect the system to IDIS Solution Suite. As the system expands FEN will act as force multiplier by reducing installation costs, speeding up implementation time and protecting against human error by eliminating the complexity and cyber challenges associated with multi-site surveillance. "Working in close partnership with IDIS we were able to deliver a smooth, staged technology migration at these critical security sites, with no delays, problems or interruptions to recording," said Ahmad Shanawani, Managing Director of Ametrad Technology Services. Meanwhile, the Central Bank’s engineering department confirms that the IDIS solution now provides the uncompromising standard of protection they need, with lower ongoing costs, easier operation and the assurance that they will continue with the highest standard of video surveillance going forward.
Leon Medical Centers is a privately-owned healthcare organisation with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighbouring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organisations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analogue cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedised design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez. “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialise. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organisation with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customise their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favour of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”
Faced with a number of security challenges and planned future expansion, a major airport decided it was time to implement a scalable security surveillance solution. Let’s take a look at how to manage such a scenario to ensure the selected solution provides scalability for growth. With the existing proprietary solution at the airport locked down to one manufacturer and littered with issues resulting in high maintenance and expansion costs, a new solution was required that would allow the airport to scale its surveillance solution in line with future expansion plans. Difficult in identifying people The low-resolution analogue cameras made it difficult to identify people during incidents Not only was the existing surveillance solution analogue and proprietary, it wasn’t intuitive and was difficult for operators to use. There were several ‘satellite’ security installations scattered in the various terminal buildings that weren’t viewable in the centralised Control Room which meant extra operators were required. The low-resolution analogue cameras made it difficult to identify people during incidents and coupled with the lack of video coverage, it gave operators poor situational awareness. Reviewing past events with the existing VMS was difficult as playback wasn’t synchronised and, without bookmarks, it was time-consuming to find important events. The combination of multiple terminal buildings and the Centralised Analogue Architecture resulted in bottlenecks and latency issues as all processing must pass through the centralised server. There was also no redundancy so if there was any failure in the system, the Control Room would no longer have the capability to view live or recorded video. Additionally, as the system was locked down to one manufacturer and the whole system had to be hardwired to the centralised server, there were very expensive expansion costs. Addressing security and scalability concerns New NVRs were specified to cope with the increase in camera streams and an extra NVR for redundancy and failoverThe required solution had multiple requirements to ensure that the existing issues were resolved and that the solution could scale with the planned expansion. With expansion planned to facilitate growing passenger numbers, an open IP based solution was specified to replace the existing analogue solution to improve situational awareness, provide scalability and integrate with a number of other systems operating in the airport. The architecture needed to limit bottlenecks, reduce latency issues, provide redundancy advantages and be scalable to allow for multiple new terminal buildings to be connected with ease. New HD cameras were specified to improve image quality and coverage, with a Video Wall required in order to view and manage the increase in video streams in the centralised Control Room. New large capacity NVRs were also specified to cope with the increase in camera streams and an extra NVR for redundancy and failover. Distributed Architecture reduces data bottlenecks A solution with Distributed Architecture was chosen as it solved multiple issues with the existing solution and facilitated future expansion without the need for a centralised server. Distributed Architecture allows data to be kept close to where it is produced or needed. When cameras, surveillance workstations, NVRs, alarm servers, integration gateways, all participate in a Distributed Architecture, data bottlenecks are minimised as all processing doesn’t need to pass through a centralised server. Distributed Architecture provides a truly unlimited and scalable solution that can easily accommodate the largest airports in the world. Enhancing situational awareness Distributed Architecture enables future expansion as it can support thousands of cameras, workstations and NVRsDistributed Architecture minimised the existing bottlenecks, reduced latency, and provided higher availability and faster access to data. It also allowed all ‘satellite’ security installations to be viewed in the centralised Control Room enhancing situational awareness. New HD cameras were installed and due to the scalability of Distributed Architecture, future cameras can easily be connected when needed. Furthermore, the scalability of Distributed Architecture enabled the airport to build new terminal buildings and connect with ease to the security solution when ready. Distributed Architecture enables planned future expansion as it can support thousands of cameras, workstations and NVRs, dramatically reducing the Total Cost of Ownership (TCO). The scalability of Distributed Architecture allows the airport to continue with planned expansion and add a single camera/NVR or a whole new terminal when needed.
Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximise field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwest, many of which included older analogue cameras. They chose to install a mix of Hanwha Techwin models including Wisenet P series PNM-9000VQ multi-sensor / multi-directional outdoor vandal-proof dome cameras with 5 megapixel lens modules and Wisenet X series XND-8020F 5 megapixel indoor flush mount dome cameras. Surveillance cameras managed by Omnicast VMS The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locationsColumbia Bank is in the process of the multi-phase upgrade that converts their existing branches to Hanwha Techwin video surveillance cameras managed by Genetec’s Security Center Omnicast Video Management System (VMS). The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locations. They will complete another 60 sites in 2019, and 30 more in 2020. The video cameras serve as part of an overall physical security plan and are positioned to provide expansive coverage of bank interiors including teller lines, exteriors including parking lots and surrounding areas and ATM machines. Cameras bundled with analytics Armstrong said Columbia Bank tested out a of variety of models before deciding on Hanwha Techwin. “I didn't know which camera vendors would give us the biggest bang for the buck,” he said. “But I settled on Hanwha Techwin for a couple of reasons. One, is the price competitiveness and, two, the fact that the cameras come bundled with so many analytics that many companies want to charge extra for those licenses.” One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines. “If an individual is loitering around one of our ATMs beyond the set time limit, then we have it programmed into Genetec’s Security Center to send an alert." "Omnicast snaps a photo of the loiterer and emails it to everyone designated on our security team. We then can take a quick look at that photo and quickly determine whether or not somebody is utilising the ATM as a customer or if they're doing something they're not supposed to, such as trying to break into the ATM or installing a skimmer.” Health monitoring of the cameras Armstrong said, as he tested cameras from other vendors, he noticed a consistent drop rate which he was concerned would get worse. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events" “Security Center provides health monitoring of the cameras, and what I looked for was if the availability started dropping below 98 percent. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events. One camera model we were testing was experiencing regular outages, where we would lose 30 seconds off and on throughout the day. These short loses added up quickly and we were seeing availability times dropping somewhere around 93 to 94 percent. That wasn't acceptable. “When I reviewed the data on the Hanwha Techwin model, the average availability was consistently above 99 percent, which was so impressive. It might just be a two percent difference, but it's inevitable that the one time you need it is the one time that camera is not working as expected. Columbia Bank was unwilling to accept the risk of utilising equipment that failed to meet our standards, and decided to partner with Hanwha Techwin, who provided a much more reliable end user experience.” Utilising H.265 and WiseStream compression Impact on network infrastructure and bandwidth were also determining factors for Columbia Bank as they chose to upgrade their video surveillance system. Armstrong said he was disappointed to find many camera manufacturers were not quickly integrating usage of H.265 compression technology into their products. He said he is impressed that Hanwha Techwin utilises H.265 in so many of its camera models, as well as the fact that Hanwha has incorporated its own WiseStream technology into its cameras, making them even more efficient. Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression, the bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. Installing non-intrusive cameras Community banks are charged with keeping employees, customers, and assets safe, but also need to present a warm and inviting environment since they are often a hub of civic activity. In-your-face video surveillance cameras in a bank can be threatening to any would-be criminal, but they are also off-putting to customers that visit banks on a day-to-day basis. This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space"When Armstrong and his team were evaluating camera solutions across its branches, they wanted to find a way to let customers know they were providing the latest in video security without the potentially intrusive analogue cameras that often can be found just inches away from customers during transactions at the teller counter. Higher resolution 5 megapixel cameras “It’s a balance – you want customers to feel secure, but you don’t want them to feel like they are in a prison or a fishbowl,” said Armstrong. He said they removed the older analogue cameras on the teller line and replaced them with the higher resolution 5 megapixel Hanwha Techwin models, which were placed off the teller line. “This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space,” he said. SPD-150 49 Channel Decoder for connectivity One way to convey that Columbia Bank is all business when it comes to security was with an innovative decoder offered by Hanwha Techwin. Armstrong said they wanted to have video monitors showing surveillance camera feeds in certain higher-risk locations so that customers would know they are being recorded, and that would serve as a deterrent to any would be criminals. However, with the change in hardware, they were unable to connect monitors directly to a DVR. Armstrong said Hanwha’s SPD-150 49 Channel Decoder has allowed them to connect analogue, HDMI, and VGA. Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson “Being able to put one Hanwha decoder unit in a branch and run three monitors off of it – as well as the ability to hook monitors up to some cameras directly – has saved us tremendous amounts of money while adding a visual security feature.” Adding cameras outdoor to assist community Columbia Bank has long emphasized that they are a community bank that’s community minded. When Armstrong and his team decided to upgrade their video surveillance solution, they made the decision to add video surveillance cameras to the exterior of all bank locations not only to protect their customers as they come and go, but also to assist the community and law enforcement when incidents occur in areas surrounding their branches. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec" “We look at it as the opportunity to give back to the community and provide assistance in a variety of ways,” said Armstrong. So far, Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson. Satisfied with the system’s performance Columbia Bank has been well served by the Hanwha Techwin-Genetec security solution and Armstrong said they are very satisfied with the performance of the system. “Hanwha Techwin has been a phenomenal partner for us,” he said. “And that’s what I look for in a security provider – a long-term partnership. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec and we look forward to completing all phases of the project.”
Round table discussion
Cybersecurity continues to be a major theme in the physical security industry, but effective cybersecurity comes at a cost. Higher cost is contrary to another major trend in the market: lower product pricing, which some have characterised as a ‘race to the bottom’. Chinese manufacturers, whose products tend to have lower prices, have been the target of cybersecurity concerns and even a government ban. So what is the overall impact of cybersecurity on pricing trends in video products? We asked this week’s Expert Panel Roundtable: Are cybersecurity concerns slowing down the ‘race to the bottom’ (i.e., the dominance of lower-cost cameras)?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
In the analogue era, videotape was the storage media of choice for CCTV systems. Since the advent of digital video, and of IP-based systems, a variety of other storage formats have come to the fore, including hard drives, flash drives, SD cards and others. Now we are in the age of the cloud, which offers new opportunities to store vast amounts of video and presents challenges such as bandwidth and cybersecurity. For a current perspective on storage, we asked this week's Expert Panel Roundtable: How are new developments in video storage impacting the video surveillance market?
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