VIVOTEK CCTV Cameras

A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff costs, it also comes with a risk of retail theft at self-checkouts. With the circumstances the world now finds itself in i.e. mass unemployment, financial uncertainty, the retail industry has seen an influx in these types of petty crimes, hitting retailers during an already turbulent period. While retailers are taking precautions to protect themselves and their patrons in this new era of in-person shopping, it’s important to ensure the business itself is protected. A popular method to combat these fears is to employ on-site security personnel, however, as we continue to adapt to new operating guidelines, retailers must begin thinking past the immediate future, and begin implementing long-term security solutions to prepare for life after lockdown such as strong CCTV systems with remote access. How has the security industry adapted its services to a post-lockdown world? Technological innovations like thermal recognition are key to adapting security systems for a post-lockdown world. Businesses which previously relied on facial recognition now must update their methods to account for shoppers wearing masks on-site and in-store. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016 Biometric systems are now able to identify people with face masks, and thermal recognition such ADT’s Thermi-Scan system which can track human body temperature without the need for contact. Implementing these safe protocol procedures protect both employees and customers against virus outbreaks such as COVID-19. The need for these advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027. Artificial intelligence has been hailed recently as the way forward for remote security needs, and whilst business-owners continue to navigate procedures of returning to work post-lockdown, having remote access to real-time security monitoring is essential now more than ever. What are the main measures stores can take to prevent or reduce theft? Strategically placing a multi-camera surveillance system to ensure clarity, eliminate blind spots, and deter thieves should be top priority. It’s equally essential to invest in a system which has an efficient playback programme, particularly in situations where reviewing important footage efficiently can offer vital information to the police force. Advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027 As business-owners continue operating at reduced hours and with limited on-site staff, being able to access camera footage quickly and remotely is a key factor to consider. Whether owners opt to receive an alert on a mobile device allowing them to review notifications, or if their system is monitored by a remote security centre, it’s important to be able to access footage quickly for added efficiency and ease. Facial recognition and AI have been popular points of discussion in relation to security cameras and CCTV. While careful considerations must be taken prior to utilising any sort of facial recognition technology, including conducting a Privacy Impact Assessment, the benefits include being provided with real-time tracking of repeat offenders which immensely helps the prevention of in-store theft. Here are some key points to consider when choosing in-store surveillance: Assess your needs – To get the best out of your security system, it is essential to analyse what your requirements are for your business as they might have changed to adapt to a post-lockdown world Camera setup – With store layouts shifting to accommodate social distancing guidelines, it’s important to re-evaluate the current set-up of any security cameras. Depending on any layout updates, it might be important to consider operating multiple cameras in one area to ensure a peripheral view and eliminate any blind spots Camera positioning – For optimal performance, check that light sources are not obstructing your view such as glare from the sun. It is also worth considering the height at which cameras are installed to maximise surveillance Check the focus – It is worth testing camera lenses bi-monthly to ensure that lighting or weather hasn’t affected the focus of the lens, resulting in a blurry visual Remote access – As guidelines continue to evolve, ensure you’re able to access any necessary camera footage quickly and safely in case of emergency Will we begin to see a reduction of theft as new technology is implemented? We’re beginning to see incidents of shoplifting and theft being taken more seriously by law enforcement. In the coming months, for the first time in Britain nearly twenty shoplifters who were either caught red-handed or identified on CCTV will be appearing before magistrates. While currently these court cases are being pursued by a private police force, these actions come after a Government plea to high-level police to prosecute shoplifters stealing under £200. Retailers have long voiced concerns that forces have abandoned low-level thefts and these steps are small but show that businesses are being heard. As innovations in surveillance security continue, we’ll be seeing a move away from human involvement which will create a more reliable and efficient system able to rely on machine learning and analytics. While there have been wider strides made in utilising AI for surveillance, these are largely being used currently by local governments to alert police forces to threats of criminal activity. It’s not unreasonable to think that in the near future, these types of smart technology will be employed by private businesses to analyse suspicious behaviour or possible theft. However, as we see an increase in the advancement of security technology, we anticipate that those inclined to commit in-store theft will adapt their methods, therefore retailers should look to regularly evaluate their security needs to keep risks at bay.

We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line.  How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location.  Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

VIVOTEK, a globally renowned IP surveillance solution provider, held its 2020 Annual Shareholder Meeting and elected new Board of Directors. The nine new Directors elected to VIVOTEK’s Board of Directors are Bill Lo, Simon Chang, Judy Wang, Zoe Cherng, Owen Chen, Eddy Lan, Ji-Ren Lee, Sin-Hui Yen, and Chung-Yang (Ric) Huang. VIVOTEK Board of Directors Three of those elected, Ji-Ren Lee, Sin-Hui Yen, and Chung-Yang (Ric) Huang are independent directors. VIVOTEK also held the first meeting of the Board of Directors. The board elected Mr. Bill Lo, the General Manager of Delta Building Automation Business Group as VIVOTEK’s new Chairman. This new team will carry out leadership of VIVOTEK while enhancing corporate governance The VIVOTEK operation team includes: Chairman Mr. Bill Lo; President Mr. Alex Liao; Executive Vice President of Brand Business Group, Mr. William Ku; and Executive Vice President of ODM Business Group, Mr. Gordon Chen. This new team will carry out leadership of VIVOTEK while enhancing corporate governance and achieving long-term sustainability for the Company. Development of IP surveillance systems The former Chairman Mr. Owen Chen founded VIVOTEK Inc. in 2000, building on his profound experiences in Telecommunication research and development. Under Mr. Chen’s leadership, VIVOTEK moved from technology licensing to the development of IP surveillance systems and focused on 3 core technologies: video, voice, and communication. He insisted that research, development, design and manufacture all take place in Taiwan and developed practices of Own Brand Manufacture (OBM) and Own Design Manufacture (ODM) from the outset. Expanding global footprint Under his leadership of over the past two decades, VIVOTEK held its Initial Public Offering (IPO) on the Taiwan Stock Exchange, expanded its global footprint into over 116 countries and established branch offices in 6 countries. With deep roots in Taiwan, VIVOTEK has grown into a global company of 1000 employees. The Company has ranked as Taiwan’s top IP surveillance company and is the only Taiwanese company among the top 20 in the global security market. Global IP surveillance market Facing the fierce competition of globalisation, the company decided to partner with Delta Electronics in 2017" With regards to VIVOTEK’s long history in the field, Mr. Owen Chen said, “Over these two decades, we have strived to win this marathon. Now, this marathon has become a relay race. To overcome existing challenges, passing on the torch to reshape VIVOTEK is imperative.” Owen adds, “Facing the fierce competition of globalisation, the company decided to partner with Delta Electronics in 2017. Combining our strengths, VIVOTEK is able to advance development in technology, channel penetration and operation efficiency. I will remain on VIVOTEK’s board of directors. In this way we can retain and continue to build a sustainable business in VIVOTEK.” Partnership with Delta Electronics Bill Lo, the new Chairman of VIVOTEK, now serves as the General Manager of the Building Automation Business Group at Delta Electronics Inc. Before joining Delta Electronics in 2017, he worked at IBM for over twenty years with proven track records in international business development, customer service, and coordination capability. Mr. Bill Lo stated, “I’m very proud to serve in my new position as Chairman of VIVOTEK. Security and video surveillance are such critical aspects of building automation as they go beyond and extend diverse applications in smart cities, smart retail and smart transportation. I will work side by side with VIVOTEK’s team; together we can maximise and synergise our two companies.”

In times of uncertainty, as a pioneer IP surveillance solution provider, VIVOTEK is honoured to be part of the police robot ‘P-Guard’ project in Tunisia. Produced by ENOVA Robotics, the P-Guard robot has been deployed on the streets by the interior ministry of Tunisia to impose lockdown restrictions on citizens and to help slow the spread of coronavirus. The police robot, ‘P-Guard,’ was originally invented for security patrols of sensitive open areas. To deliver 360° zero blind-spot surround imagery, each P-Guard robot is equipped with 2 VIVOTEK MS9390-HV 180° panoramic network cameras. Multi-sensor camera Since its debut in 2018, this has been VIVOTEK’s most iconic multi-sensor camera. The MS9390-HV features dual 4-megapixel wide-angle lenses, seamless 180° panoramic views, and IR illuminators effective up to 20 metres, making it the ideal camera to provide superb image quality for both day and night surveillance. The P-Guard can be remotely operated to perform security missions to all corners of the city Also, the face-shaped housing design of MS9390-HV is perfectly matched to the robot appearance and makes the P-Guard robot look friendlier to citizens. With its field-beating cameras, Lidar technology and extensive network connectivity, the P-Guard can be remotely operated to perform security missions to all corners of the city, making sure that people are staying at home during the nationwide quarantine. Artificial intelligence robots “Enova Robotics’ core philosophy is knowing today what our customer needs tomorrow. We will help people to handle the most difficult, dangerous or repetitive tasks with artificial intelligence robots, ” stated Mr. Anis Sahbani, CEO of Enova Robotics. “Over recent years, VIVOTEK has aspired to become the Eye in IoT. We believe our products have unlimited potential to be integrated into a wide variety of system applications and look forward to more cooperation with cross-industry partners,” said Alex Liao, President of VIVOTEK. While the world is facing a challenge that no one has imagined before, VIVOTEK hopes to contribute to society by securing people’s safety in the smarter ways and is prepared to fight any future crisis together with all their global partners.

The Open Security & Safety Alliance (OSSA), an industry body comprised of influencers and innovative organisations from all facets of the security, safety and building automation space, announced a series of milestones achieved in the past 20 months since the Alliance opened its doors. Significant markers include the OSSA common Technology Stack and two resulting specifications, the introduction of the first OSSA-inspired digital marketplace, and the newly unveiled “Driven by OSSA” designation for the first commercially available video security devices based on the Alliance philosophy and purpose. These accomplishments roll up into the organisation’s overall vision of ‘one global approach to fuel the creation of new value within the security and safety space.’ Consistency across video security devices The OSSA-orchestrated ecosystem is designed to enhance trust, and to enable innovation and opportunity for industry stakeholders and customers. The initiative is anchored by OSSA’s first Technology Stack, which describes the fundamental thoughts on how to create harmony across video security devices to enhance trust and enable innovation. Under the umbrella of this guiding document, and further solidifying it, the Alliance is now launching the first two in a series of technical specifications, being: OSSA Application Interface Specification This technical specification (available to OSSA members only) defines a set of four interfaces which collectively enable third-party software applications to run on video security cameras following the Technology Stack. The input stream describes the video frames and messages the applications can subscribe to. The web API describes how applications can make use of the camera’s webserver to support, configuration and data upload to the application. The system APIs provide system information regarding OS version, capabilities and information about the video security camera. This is needed to understand the features and APIs that are available on the cameras to make use of device-specific functionality. The streaming application model allows applications to interact with each other. Apps can share their results, such as events and scene descriptions, with other apps on the device or (video management) software in the network. OSSA Compliant Device Definition Specification This technical specification sets the core system requirements for video security cameras following the OSSA Technology Stack to provide a basis of trust and for app interoperability across vendors. This spec is publicly available. The First “Driven by OSSA” Commercial Cameras Camera manufacturers have started to introduce to the market, devices designed to reduce fragmentation and orchestrate harmony within an open ecosystem for the surveillance industry. The first manufacturers to launch cameras based on OSSA’s Technology Stack include Topview/Qisda, Ability/AndroVideo, Bosch (through their INTEOX camera line), VIVOTEK and Hanwha Techwin. The first commercially available products based on the specifications set forth by the Alliance, OSSA will receive a signage mark for video security cameras. Companies that use this “Driven by OSSA” signage: Are full OSSA members; have signed the OSSA by-laws guiding amongst other things minimum requirements regarding data security and privacy protection. Follow the OSSA Technology Stack for video security devices that prescribes the use of an open operating system (OS). Security & Safety Things, an OSSA member company, developed the open OS and made it available to OSSA members. Ensure seamless connectivity within one centralised digital marketplace. Offer the ability to install and execute third-party apps on their cameras. One Centralised Digital Marketplace OSSA is driving the creation of one centralised marketplace to unite demand and supply in the market. Camera devices that are built in accordance with OSSA’s Technology Stack, so-called “Driven by OSSA” devices, can benefit from this marketplace which consists of (1) a development environment (2) an application store and (3) a device management portal. System integrators, using the application store, can deploy available apps across devices, in a brand independent manner, to meet specific customer requirements. App developers will find in the development environment comprehensive tools, documentation and libraries to develop new software applications. These new apps can then be offered for sale through the application store. “This is an exciting time for security and safety professionals as the main industry players pivot together in a new direction based on digital connections afforded by the IoT,” said Johan Jubbega, President, Open Security & Safety Alliance. “In these current times of global change and uncertainty, it’s of vital importance that we persist in our quest for new market opportunities and current market efficiencies, and we’re proud to be facilitating this movement that is shaping the future of the security and safety systems environment.”