Verint Systems News
Many of us take critical infrastructure for granted in our everyday lives. We turn on a tap, flip a switch, push a button, and water, light, and heat are all readily available. But it is important to remember that computerised systems manage critical infrastructure facilities, making them vulnerable to cyber-attacks. The recent ransomware attack on the Colonial Pipeline is an example of the new types of threats. In addition, any number of physical attacks is also possibilities. We asked this we...
Banks and other financial institutions regularly face a gamut of threats: fraud, complying with ever-changing regulatory requirements and cyber crime to name a few — all while being expected to adopt innovative technology that addresses customer experience demands. To that end, on May 6 at 2:00-3:00 EST industry experts from Verint, STS Group, Hancock Whitney Bank and TCF Bank will offer an inside look at how Verint Op-Centre’s newest features and key benefits allow banks to efficie...
As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)
As a leader, I am a big proponent of using what’s happened in the past — and is currently happening in the present — to better prepare our business and our customers for what’s to come. Applying this mindset in the financial industry is particularly helpful. The emergence of various technologies and trends enables us to determine what we can optimise for the highest efficiency and satisfaction level. The past few years have been focused on the Internet of Things (IoT), d...
Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence...
We’ve just endured an event that was unprecedented in recent history. COVID-19 greatly affected our lives: our daily activities, the health and well-being of our families and friends, and business operations as we know it. Now that stay-at-home restrictions have been lifted, organisations are preparing for employees to return to work. Confidence surrounding the return to the office hinges on the employees’ perceptions of how well they will be protected while at work. One thing is ce...
The Security Industry Association (SIA) has announced the 2020 winners of the SIA New Product Showcase Awards, the flagship awards program in partnership with ISC West recognising innovative security products, services and solutions. Top among the winners – who were recognised on July 9 during a virtual awards show – was Leica Geosystems, part of Hexagon, receiving the 2020 Best New Product Award. Since its inception in 1979, the SIA New Product Showcase has been the security indust...
Verint® Systems Inc. will host a webinar on Thursday, July 16, during which a panel of speakers will discuss how banks can take the best approach to welcome customers back into their branches as businesses begin to reopen. While some speculated that branch banking might disappear altogether, demand for banking services has not wavered; just 3% of Americans say they would stop using branch banking entirely in the aftermath of the pandemic. July 16, Reopening the Doors: Addressing Compliance...
Retrofit projects provide new levels of physical security modernisation to existing facilities. However, retrofits come with their own set of challenges that can frustrate system designers and defy the efforts of equipment manufacturers. We asked this week’s Expert Panel Roundtable: What are the biggest challenges of retrofit projects, and how can they be overcome?
The first half of 2020 has been full of surprises, to say the least, and many of them directly impacted the physical security market. The COVID-19 pandemic created endless new challenges, and the physical security market has done our part to meet those challenges by adapting technology solutions such as thermal cameras and access control systems. In the second half of 2020, we can all hope for a return to normalcy, even if it is a “new normal.” In any case, technology will continue t...
Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...
Protecting the oil and gas market is key to a thriving economy. The list of security challenges for oil and gas requires the best technology solutions our industry has to offer, from physical barriers to video systems to cybersecurity. We asked this week’s Expert Panel Roundtable: what are the security challenges of the oil and gas market?
The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misundersto...
Video management systems (VMS) have been around almost since the advent of IP cameras. During those years, VMSs have evolved from software that provides basic functionality to more user-friendly systems offering a growing list of capabilities, many of them related to analysing data as well as recording and displaying video. But the evolution is far from over. We asked this week’s Expert Panel Roundtable: What’s new with video management systems (VMS), and what are the new opportuniti...
We are all more aware than ever of the need for cybersecurity. The Internet of Things is a scary place when you think about all the potential for various cyber-attacks that can disrupt system operation and negatively impact a customer’s business. Because most physical security systems today are IP-based, the two formerly separate disciplines are more intertwined than ever. We asked this week’s Expert Panel Roundtable: How can cybersecurity challenges impact the physical security of a...
Cloud systems are among the fastest-growing segments of the physical security industry. The fortunes of integrators can improve when they embrace a recurring monthly revenue (RMR) model, and cloud systems are expanding the services and features manufacturers can provide, from remote diagnostics to simplified system design. But for all the success of cloud systems, there remains confusion in the market about the exact definition of “cloud”. Or does there? We asked this week’s Ex...
Verint® Systems Inc., The Customer Engagement Company™, announces one of the world’s largest banking organisations selected Verint as its new standard solution for enterprise fraud and security investigations. The selection resulted after a thorough analysis of technologies that best fit the bank’s fraud investigation, cybersecurity and deployment management requirements. The bank chose Verint’s enterprise-class recording platform to enhance compliance and fraud cont...
Though they may sometimes elicit a hectic and fast-paced experience, airports are a necessary cornerstone of traveling for many people around the world. Whether they represent the ability to see family, the need to attend a business event, or the chance to get away on a relaxing vacation, airports are central to allowing travelers to get from one destination to the next. In 2019, more than four billion scheduled travellers passed through the world’s airports, and that number is projected...
When a fire or other emergency occurs in a building or facility, first responders depend on every available resource to ensure a safe and orderly evacuation and response. One element in any response plan is the facility’s physical security systems, including access control, video surveillance and intrusion detection. How can these systems contribute to an orderly response to a chaotic situation? We asked this week’s Expert Panel Roundtable: What is the role of security systems...
We live in an era of Big Data. Surrounded by a flood of information, more companies are looking for ways to analyse that information (data) and systematically extract intelligence that can help them operate more efficiently and profitably. The data obsession has extended to the physical security industry, too, where large amounts of data have historically been a little-used byproduct of our access control and even video systems. But the picture is changing. We asked this week's Expert Panel Roun...
Utilities are an important element of critical infrastructure and, as such, must be protected to ensure that the daily lives of millions of people continue without disruption. Protecting utilities presents a unique range of challenges, whether one considers the electrical grid or telecommunications networks, the local water supply or oil and gas lines. Security technologies contribute to protecting these diverse components, but it’s not an easy job. We asked this week’s Expert Panel...
Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?
The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?”
The new year comes with new opportunities for the security industry, but what technologies will dominate our discussions in 2020? Topics such as artificial intelligence (AI) and HCI (hyperconverged infrastructure) became familiar in conversations during 2019, and they are likely to dominate our thoughts again in the new year. But other buzzwords are also gaining steam, such as “blockchain” and “frictionless access control.” Connectivity and the cloud will also be timely t...
