Verint Systems News

Many of us take critical infrastructure for granted in our everyday lives. We turn on a tap, flip a switch, push a button, and water, light, and heat are all readily available. But it is important to remember that computerised systems manage critical infrastructure facilities, making them vulnerable to cyber-attacks. The recent ransomware attack on the Colonial Pipeline is an example of the new types of threats. In addition, any number of physical attacks is also possibilities. We asked this we...

Banks and other financial institutions regularly face a gamut of threats: fraud, complying with ever-changing regulatory requirements and cyber crime to name a few — all while being expected to adopt innovative technology that addresses customer experience demands. To that end, on May 6 at 2:00-3:00 EST industry experts from Verint, STS Group, Hancock Whitney Bank and TCF Bank will offer an inside look at how Verint Op-Centre’s newest features and key benefits allow banks to efficie...

As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)

As a leader, I am a big proponent of using what’s happened in the past — and is currently happening in the present — to better prepare our business and our customers for what’s to come. Applying this mindset in the financial industry is particularly helpful. The emergence of various technologies and trends enables us to determine what we can optimise for the highest efficiency and satisfaction level. The past few years have been focused on the Internet of Things (IoT), d...

Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence...

We’ve just endured an event that was unprecedented in recent history. COVID-19 greatly affected our lives: our daily activities, the health and well-being of our families and friends, and business operations as we know it. Now that stay-at-home restrictions have been lifted, organisations are preparing for employees to return to work. Confidence surrounding the return to the office hinges on the employees’ perceptions of how well they will be protected while at work. One thing is ce...

The Security Industry Association (SIA) has announced the 2020 winners of the SIA New Product Showcase Awards, the flagship awards program in partnership with ISC West recognising innovative security products, services and solutions. Top among the winners – who were recognised on July 9 during a virtual awards show – was Leica Geosystems, part of Hexagon, receiving the 2020 Best New Product Award. Since its inception in 1979, the SIA New Product Showcase has been the security indust...

Verint® Systems Inc. will host a webinar on Thursday, July 16, during which a panel of speakers will discuss how banks can take the best approach to welcome customers back into their branches as businesses begin to reopen. While some speculated that branch banking might disappear altogether, demand for banking services has not wavered; just 3% of Americans say they would stop using branch banking entirely in the aftermath of the pandemic. July 16, Reopening the Doors: Addressing Compliance...

Retrofit projects provide new levels of physical security modernisation to existing facilities. However, retrofits come with their own set of challenges that can frustrate system designers and defy the efforts of equipment manufacturers. We asked this week’s Expert Panel Roundtable: What are the biggest challenges of retrofit projects, and how can they be overcome?

The first half of 2020 has been full of surprises, to say the least, and many of them directly impacted the physical security market. The COVID-19 pandemic created endless new challenges, and the physical security market has done our part to meet those challenges by adapting technology solutions such as thermal cameras and access control systems. In the second half of 2020, we can all hope for a return to normalcy, even if it is a “new normal.” In any case, technology will continue t...

Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delic...

Protecting the oil and gas market is key to a thriving economy. The list of security challenges for oil and gas requires the best technology solutions our industry has to offer, from physical barriers to video systems to cybersecurity. We asked this week’s Expert Panel Roundtable: what are the security challenges of the oil and gas market?