Skillweb has seen record uptake of employee scheduling and workforce management system SmartTask in the past 12 months. Growing demand from the manned security marketplace resulted in the number of active users doubling to more than 10,000 as businesses seek clever technology solutions to better plan and manage their static and mobile guards.
“Security companies are increasingly looking to gain competitive advantage by improving operational control and service delivery in a simple and hassle-free way,” explains Paul Ridden, Manging Director of Skillweb. “The usability, flexibility and functionality of SmartTask is making it an ideal system for these businesses, delivering an integrated tool combining intelligent rostering, live monitoring and integrated proof of attendance.”
FLIR integration
Skillweb introduced a number of industry firsts during 2016 to take advantage of the latest smartphone innovations and better meet changing market needs. In particular, SmartTask became the first patrol monitoring and guard management system to integrate with FLIR thermal imaging, so manned and mobile security providers can offer an enhanced service to customers and keep security officers safe against hidden threats and potential risks.
Meanwhile, Skillweb teamed up with management systems and security consultants Pengelly Young to enable security businesses to meet the ongoing requirements of the SIA Approved Contractor Scheme (ACS) and ISO9001. A dedicated Smart Docs module has been launched to help achieve compliance requirements and provide visibility of latest operating procedures by ensuring appropriate documents and processes are put in place and correctly managed.
“SmartTask provides a highly-effective solution to improve workforce scheduling, reduce operational overheads and better service new and existing customers. As a result, it has become a system of choice for manned security organisations nationwide and is being selected to help protect some of the UK’s most well-known and prestigious buildings,” concludes Paul Ridden.
