PerpetuityARC Training, part of Linx International Group, is proud to announce its new interactive and virtual online learning platform - Linxville. Visually reminiscent of classic computer games such as The Sims and Sim City, Linxville’s first bitesize course to launch is Perimeter Security. It presents the student with a simulated environment containing a number of commercial buildings surrounded by roads, gates, fencing, lighting and security guards, which link back to the topic. Info...
Gunshot detectors use digital microphones installed on (or in) buildings or along streets that listen for evidence of gunshots, provide near instantaneous notification, triangulate the location of shooters and direction of a shot, detect the type of gun and ultimately aid in catching fleeing suspects and solving crimes. Gunshot detection is just one technology playing a role in the larger trend by city agencies to improve core city services. Cities are turning to what are referred to as ‘...
Kingdom is delighted to announce the recent acquisition of Dunedin Facilities Management Ltd. Established in 2012, Dunedin has gained an excellent reputation for delivering CCTV, Door Supervisors, Security Guards, Mobile Patrols, Key Holding and Event security solutions. With an extensive portfolio of loyal clients, Dunedin looks forward to using the Kingdom platform to develop further future growth in Scotland. The Dunedin acquisition continues the strategic expansion plans of Kingdom. Enhanc...
ATMs have become a cornerstone of day-to-day life for millions, but they can also be vulnerable to attack. The global ATM Industry Association reported an increase of ATM crime of 12% for 2017. And attacks, of course, often involve ATM users, potentially injuring them and causing trauma. But since, by definition, ATMs are often situated outside buildings and used at all times of the day and night, securing them is a challenge - and banks are turning to more intelligent solutions. According to A...
FLIR Systems, Inc. announced the latest generation of the FLIR Brickstream 3D Gen 2 people counting sensor. This new version includes a unique employee filtering feature designed to provide retail and shopping businesses with more accurate customer traffic data and sales conversion metrics. The employee filtering feature uses a combination of Bluetooth Low Energy (BLE) technology and employee-worn tags to automatically identify and remove staff from customer counts, a process that can otherwise...
Workforce management systems gather and analyse information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its...
Allied Universal, a security and facility services company in North America, has acquired Shetler Security Services, a Phoenix, Ariz.-based company offering security solutions on a national level. Terms of the deal were not disclosed. “The acquisition of Shetler Security Services aligns perfectly with our long-term strategic plan of adding exceptional security professionals and valuable resources into local markets around the country,” said Steve Jones, CEO of Allied Universal. “Together, we will bring fantastic opportunities to Shetler Security Services clients and employees with the goal of delivering innovative security solutions to all.” Armed, unarmed and patrol security services Founded in 2007, Shetler Security Services offers the implementation of armed, unarmed and patrol security services for a premier client base that includes widely recognised financial institutions within the United States. With revenues in excess of $22 million and more than 525 employees, the company provides security services in Arizona, California, Minnesota, Colorado, Texas, Nevada, New Mexico and Montana. Shetler Security President/Owner, Mike Shetler, will be joining Allied Universal as a consultant. “The combination of our two companies will provide significant benefits for our clients, including access to Allied Universal’s highly advanced technology solutions,” said Shetler.
With 2,365,782 security officers registered – of which over 498,435 are employed by just over 9,000 registered and active security businesses, South Africa has one of the most mature security markets. Over the last 17 years, the number of registered and employed security officers grew by 157% and the number of security businesses by 65% (Source: Annual Performance Plan 2018/2019 of PSIRA – Private Security Industry Regulatory Authority of South Africa). Furthermore, South Africa represents the gateway to the Sub-Saharan region, where some countries are now living a fast paced and promising growth. Data are showing the importance of investing in this amazing country and confirm how crucial is a show like Securex for the whole industry. Customer centric software solutions Arteco software solutions are customer-centred and offer an engaging experience of control over the monitored area"“Arteco confirmed its commitment to the African market and aims at strengthening its position through collaborations with the main distributors of the country. The success we had at the booth is an interesting sign of the way security professionals see the market, which coincides with ours: people make the difference, and this is why we are proud to say that Arteco is a company of people,” says Dean Sichelschmidt, Arteco’s Country Manager for South Africa. “In our booth we showcased our view of the security industry: Arteco software solutions, indeed, are meant to be customer-centred and offer an engaging experience of control over the monitored area. For us, it means designing and developing software that, through a single interface, provides a complete view on the system, integrating security devices and third parties’ software, so as to go far beyond security.” Real-time access to events With Arteco Next current interface, every security operator can create his/her personal camera views The advantages Arteco offers for offsite monitoring are undeniable: with Arteco Next current interface (in the future with Arteco Omnia), every security operator can create his/her personal camera views and have real time access to events. The intuitive use, the friendly design and the simple drag-and-drop function guarantee full access (both input and output) to any device included. Meanwhile, the event-oriented structure of the software allows for an immediate match of notifications coming from all the device set in a single area: thus, the level of situational awareness is exponentially increased to give a more precise and rapid answer. How is it possible? Through the integration platform called Open Connector, Arteco is able to open its software to the many players of the industry that choose to become our partners. Intrusion and fire detection, perimetral and access control, temperature sensors and thermal cameras: these are just some of the many integrated systems Arteco can offer to create a real custom-made solution.
Limitless Security, a provider of security solutions for the housebuilding and construction industries, has launched the VIDAR detector. This standalone, wire-free security system combines motion detection with integrated image verification to help reduce the cost of break-ins, theft and vandalism. VIDAR is a key part of Limitless Security’s new fixed cost, fully managed service which takes away the headaches and hassles involved in installing, managing and maintaining security equipment on building sites. According to Adam Lees, Managing Director of Limitless Security: “Developed as a result of more than 30 years’ experience, VIDAR is an integrated, technology-led security solution that detects intruders and captures images for visual verification around the clock. It provides building sites with unparalleled flexibility in terms of deployment as it does not need to be connected to an external power supply, control panel, telephone line or internet service.” Clear images of intruders during day/night VIDAR works in colour during the day and black & white at night using four high powered infrared spotlightsVIDAR uses a high-quality CMOS camera with automatic exposure, colour encoding and focus to capture images that clearly show when intruders are onsite. It works in colour during the day and black & white at night using four high powered infrared spotlights. Operating in conjunction with a PIR that uses a highly directional Fresnel lens, VIDAR has a day/night range of up to 30 metres – over double the distance of other market-leading solutions. When the PIR sensor detects motion, VIDAR’s embedded SIM automatically transmits images to a Monitoring Centre for visual verification before an agreed response plan is implemented. Limitless Security installs VIDAR after completing a risk assessment and configures the units to auto-arm and disarm at times and days required by individual sites. Unique SmartArm technology is used to scan target locations for any activity at pre-set arming times. VIDAR will only arm itself when no movement has been detected for a continuous period configurable from 15-60 minutes to minimise false alarms and unnecessary call-outs. It can also be used in ‘Gate’ mode to monitor the routine entry and exit of people and vehicles at building sites. SIA-licensed security guarding service Our managed solution includes detection, monitoring and response using a SIA-licensed security guarding service" “Our managed solution includes detection, monitoring and response using a SIA-licensed security guarding service. It covers everything from risk assessment, the supply, installation and management of all equipment and site security signage through to documentation of any events for evidential purposes and the provision of information to responding agencies,” continued Lees. “Importantly, we are focussed on providing a complete security solution for a single, fixed monthly cost to make budgeting easier and eliminate any unexpected additional charges.” VIDAR is IP65 rated with dimensions of 240mm (h) x 120mm (w) x 60mm (d). Each unit weighs 0.62Kg excluding batteries.
High-tech, Scottish-based site security company Safer Scotland has broken into the lucrative UK market with a £500,000 contract at the Northumberland Energy Park, a premier East Coast location for a range of energy-based industries. The breakthrough deal, signed with major UK and Europe building and civil engineering contractor Farrans, is the latest in a successful run of contract wins which will push Safer Scotland’s turnover to in excess of £1.6 million, up by 50% compared to this year. It will also bring to a much wider audience the Paisley headquartered enterprise’s innovative application of the latest technological advances to what has traditionally been a man-guarding sectoral model. Requirement of CCTV and access control The Northumberland contract will entail a CCTV package, man-guarding and access control at the strategic land development sitesSecurity specialist and business founder Ryan Clark said: “This is an important new step which opens up a world of potential for our offering. The opportunities in England are 50 times greater than north of the border." The Northumberland contract, which will run for two and a half years, will entail a bespoke CCTV package, man-guarding and access control at the strategic land development sites across the Blyth Estuary. It follows a previous contract win with Farrans for a road realignment project in Aberdeenshire. That, in turn, followed a major £200,000 instruction at the £38 million Farrans Roadbridge Joint Venture which was set up to construct the A737 Dalry bypass. Mobile CCTV surveillance tower On the Dalry project, Safer Scotland once again broke new ground by developing, in-house, a bespoke mobile CCTV surveillance tower for Farrans which runs entirely from renewable energy. It was so innovative that Farrans is submitting it for a Considerate Constructors Scheme award. Mr Clark said: “The bypass was a rolling project with constantly changing power needs and risk profiles. The client wanted a tower which they could move themselves and which would not be dependent on replacing hydrogen power cell gas canisters. Safer Scotland has moved into an office which will also serve as a security demonstration centre “We developed a solution which combined solar panels and an inbuilt wind turbine capacity which meant remote and dangerous areas could be effectively monitored. Its standalone generating capacity has given us a proof of concept model which we can roll out more widely.” Technical solutions for effective coverage Mr. Clark pointed out that while personnel traditionally were used to guard sites, it was recognised that they were vulnerable to intimidation, corruption, isolation-related incidents and attack. As a consequence, his firm is 90% to 95% weighted towards CCTV and the company employs technical solutions wherever possible, creating significant cost savings for clients as well as greater, more effective coverage. Safer Scotland, which employs 12 people, has recently moved into new office which will also serve as a security demonstration centre, illustrating how radically site safety and surveillance has changed in recent years. The company also provides security guards, event security, door supervisors, key holding and other security services.
Security services are demanded by all sorts of businesses and events. Being that Los Angeles is the entertainment capital of the world and a favourite destination for entrepreneurship at all scales, it’s also listed as one of the cities in the USA with the highest crime rates. For this reason, security companies in Los Angeles have an increasing demand, which Hillquest Security has supplied since 2016. Hillquest Security serves individual and commercial clients with more than 10 different security services, like armed patrol, bodyguards, security guards, mobile patrols and even risk management. According to their website, “We will provide you and your organisation the peace of mind that comes with highly trained, regularly audited and dedicated security operatives that have been working in the industry for years.'' Covering majority of cities in Los Angeles According to the Yellow Pages, Hillquest Security is listed sixth as one of the Best 30 Security Guard Companies in Los AngelesAside from the different security options, Hillquest Security stands out by providing one of the largest coverage areas in their industry. Only in Los Angeles County, they cover cities like Aliso Viejo, Anaheim, Beverly Hills, Burbank, Carson, Capistrano, Century City, Cerritos, Dana Point, Downey, El Segundo, Gardena, Garden Grove, Hollywood, Huntington Beach, Huntington Park, Ladera Heights, La Habra, Long Beach, Los Angeles, North Hollywood, Santa Ana, Torrance, Venice, West Hollywood, Wilmington, Yorba Linda and many more. Hillquest Security was founded by a former Marine officer. The company’s team members go through a comprehensive screening process that includes a complete background check, honesty and drug profile, and a criminal history fingerprint check with the Department of Public Safety and the FBI. This, along with their 5 million dollar insurance policy make it “guaranteed to keep you and your business safe, even after the most challenging times,” according to Hillquest Security’s website. Listed sixth best security guard company According to the Yellow Pages, Hillquest Security is listed sixth as one of the Best 30 Security Guard Companies in Los Angeles. There are also positive reviews featured on their social media and listing sites, like Yelp. Their 24/7 availability and the high standards of their guards and crew, in general, are among the reasons for such positive feedback. Their already wide coverage area is nowadays expanding to San Diego and Riverside counties.
Trackforce, the security workforce management platform, announces the appointment of Christophe Kloussing as Vice President of Sales for North America. Kloussing brings 20 years of experience in senior positions in the U. S. and Europe to his new leadership of all Trackforce North America sales initiatives. He intends to identify and develop new business opportunities, implement fresh strategies for customer retention and growth, and uphold the company’s current position as market leader. Positively impact companies’ operation Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day"“I’m excited to join Trackforce and work with a focussed team at such a well-established, successful business with proven solutions,” says Kloussing. “Trackforce’s solutions positively impact how companies operate and how their security officers perform their important duties every day. I am very happy to become part of a great company that is focussed on creating customer value. Mobile and analytics are rapidly becoming central components of the Trackforce platform’s strategy for organisations in a variety of industries - this is where I can help.” Kloussing is the former VP of sales, Analytics Americas, for Arvato CRM Solutions, a Bertlesmann company. He also served as Regional VP of Sales at NICE, the world's leading provider of both cloud and on-premises enterprise software solutions that delivers advanced data analytics. Sales achievements in high tech and software “With his broad experience and renowned sales achievements in high tech and software, Christophe brings us a wealth of experience and a track record of success,” says Guirchaume Abitbol, CEO and founder of Trackforce. Trackforce's SaaS workforce management platform delivers crucial business intelligence, KPIs and analytics“We are confident that his strategic insight and ability to build and lead results-focussed sales teams will be an asset to our company and help us sustain our current growth trajectory. We welcome him to our team.” Kloussing earned his MBA from ESSEC Business School in France and is fluent in French and English. In his spare time, he enjoys riding his Harley Davidson, travelling and piloting drones. Enhancing security officer operations Over the past two decades, Trackforce has risen to become a recognised global market leader by improving security officer operations and productivity while reducing cost and risk via innovative mobile and desktop applications. The company implements solutions in 45 countries for clients such as G4S, Whelan Security, SecurAmerica, McKesson Corporation, and Inter-Con Security Systems. Their feature-rich, intuitive, and customisable SaaS workforce management platform eliminates the need for paper reports and antiquated guard tour devices. It also delivers crucial business intelligence, KPIs and analytics that enhance business operations. More than 200,000 professionals at over 20,000 customer sites use Trackforce every day to ensure reliable security and improve operational efficiency.
Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilised by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented cities with constant public event security needs. The public nature of these events increases risks of incidents with high-speed vehicles that put attendees in danger. Fortunately, there are three ways for public space managers to prevent casualty-causing collisions and further promote the use of local public areas. Developing an effective action plan When strategising how to react to an alert, think about what time of the year and time of day the event is occurring It is important to have a plan developed before an incident or accident occurs. Warning systems, utilising doppler radar and digital loop technologies, alert guards to abnormal vehicle velocity changes in the surrounding area. Managers of public areas should organise a meeting with public safety authorities and local agencies to discuss what must immediately occur when a high-speed vehicle is approaching a public event. When strategising how to react to an alert, think about what time of the year and time of day the event is occurring. Having such a reaction plan in place combines technology and strategic planning to ensure everyone is on the same page to effectively target a threat and promote overall event safety. Securing public areas Ideally, there will be no need to implement a well-conceived action plan. After all, taking preventive measures to secure public areas where events take place is important to keep people safe from accidental vehicle collisions and intentional attacks. Protect attendees by clearly separating pedestrian and vehicle locations using security devices such as – Barricades Portable barriers Bollards Install guard booths Avoid the risk of vandalism and theft, making sure people are safe when walking back to the cars at night by keeping parking areas illuminated with flood lights. Install guard booths with employees who monitor activity in the parking area and who are prepared to react if an alert is triggered. Furthermore, prevent accidental collisions by clearly marking the parking area with informative warning signs and using barricades to direct traffic. These three tips can be used by public area managers to promote security at the next community event. Additionally, the technologies used to secure an event can also be used as infrastructure for year-round security. Installing gates that shut when the public space is closed or using aesthetically pleasing bollards are steps any public area manager can take to promote community safety.
The basic principles of access control are well established: only authorised people should have access to secure areas, only at times that can be defined in advance, and only within a system that can identify exactly who went where, and when. Traditional mechanical lock-and-key systems cannot accomplish this — at least, not without loading a huge admin burden onto security staff. But modern, electronic wireless access control has the flexibility to achieve it. What criteria determine the right sort of access control for your organisation? It makes sense to assess what is desirable against what is affordable or available in the electronic access control market today. Asking yourself these 5 questions will lead to a wise investment in the right technology: Wireless locks like Aperio work seamlessly with existing systems from over 100 different access control providersDo you want to extend your existing system, or begin from scratch? You are not stuck with locks chosen by a previous management team. Security needs change. Wireless locks like Aperio, for example, work seamlessly with existing systems from over 100 different access control providers, integrated online or offline. You will save time and money extending your current system with a technology like Aperio and users can continue with their existing credentials. Going forward, it makes sense to choose locks built using open architecture, for added flexibility and to future-proof your next investment. Who are the site users and what kind of credentials suit their needs? In many industries, access to premises is required by permanent staff and short-term contractors: your access system needs to be flexible. Different systems offer credentials stored on cards and fobs, or on programmable, battery-powered keys. For example, the new Openow app for SMARTair wireless locking converts a user’s smartphone into a virtual key. You issue and revoke user keys using the intuitive software, an efficient, flexible mobile management solution. What is the structure of the site (or sites) you protect? You will need different locks for high-traffic and low-traffic doors, indoor and outdoor use. Almost everywhere, wireless locks are much easier to install and to maintain than traditional wired magnetic locks — and more cost-effective to run. Certified wireless security locks provide extra protection for sensitive areas needing stringent standards. If you have a mobile workforce or manage dispersed sites, consider the credential management practicalities. For example, programmable keys that are easy to update with a Bluetooth-enabled smartphone app — like ASSA ABLOY’s CLIQ Connect solution — will save your staff time and money. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions Do you want to secure more than just doors? Some wireless systems have locks for cabinets, machines, windows and even server racks (handy if you want an extra layer of control over co-located servers). There will be workflow advantages in monitoring these ‘non-doors’ — medicine stores, for example, or car parks or lifts — from the same admin interface as your doors. Site users will appreciate the convenience of carrying one credential for every access need. For outdoor access points, you will need gate locks or padlocks certified for operation in extreme conditions. For example, CLIQ mechatronic padlocks are currently deployed outdoors at utility sites in Scandinavia and supermarkets in East Africa. Do you need real-time capabilities? Choose an Online system and you can manage and amend access control doors at any time and from anywhere, using the admin software. You can monitor sensitive areas like medicine stores remotely and in real time, and can revoke access rights if a user credential gets lost. In an emergency, remote locking or unlocking of an entrance could be critical. Aperio wireless locks, for example, are integrated with online electronic access and real-time monitoring systems in hospitals, manufacturing plants and student halls of residence. With some systems, including SMARTair, you can combine ‘Update on Card’ and Online updating for different doors within the same installation. The CLIQ Connect app and programmable keys make real-time control over remote sites or teams possible. Wireless access control offers a compelling mix of audit compliance, easy installation, cost efficiency, and seamless integration. It makes life easier for security managers, and is deployed in premises as diverse as power plants and co-working spaces; museums and care homes; banks, schools and skyscrapers.
From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to augment Google Maps and Google Earth; documenting some of the most remote places on earth using a mix of sensors (Lidar/GSP/Radar/Imagery). The mission to map the world moved indoors May 2011 with Google Business Photos mapping indoor spaces with low cost 360° cameras under the Trusted Photographer program. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware and unavailable computing power With the growth of 3D laser scanning from 2007 onwards, the professional world embraced scanning as effective method to create digitised building information modelling (BIM), growing fast since 2007. BIM from scanning brought tremendous control, time and cost savings through the design and construction process, where As-Built documentation offered an incredible way to manage large existing facilities while reducing costly site visits. In the earlier days, 3D scanning required a high level of specialisation, expensive hardware, unavailable computing power and knowledge of architectural software. Innovation during the past 8 year, have driven ease of use and lower pricing to encourage market adoption. Major investments in UAVs in 2014 and the commercial emergence of 360° photography began a new wave of adoption. While 3D scanners still range from $20K – $100K USD, UAVs can be purchased for under $1K USD and 360° cameras for as low as $100. UAVs and 360° cameras also offer a way to document large spaces in a fraction of the time of terrestrial laser scanners with very little technical knowledge. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors The result over the past 10+ years of technology advancement has been a faster, lower cost, more accessible way to create virtual spaces. However, the technology advances carry a major risk of misuse by bad actors at the same time. What was once reserved to military personal is now available publicly. Access to building plans, satellite imagery, Google Street View, indoor virtual tours and aerial drone reconnaissance prove effective tools to bad actors. Al Qaeda terror threats using Google Maps, 2007 UK troops hit by terrorists in Basra, 2008 Mumbai India attacks, 2016 Pakistan Pathankot airbase attacks, ISIS attacks in Syria using UAVs, well-planned US school shootings and high casualty attacks show evidence that bad actors frequently leverage these mapping technologies to plan their attacks. The weaponization of UAVs is of particular concern to the Department of Homeland Security: "We continue to face one of the most challenging threat environments since 9/11, as foreign terrorist organisations exploit the internet to inspire, enable or direct individuals already here in the homeland to commit terrorist acts." Example comparison of reality capture on the left of BIM on the right. A $250 USD 360° camera was used for the capture in VisualPlan.net software What does this mean for the security or facility manager today? An often overlooked, but critical vulnerability to security and facility managers is relying on inaccurate drawing. Most facilities managers today work with outdated 2D plan diagrams or old blueprints which are difficult to update and share.Critical vulnerability to security and facility managers is relying on inaccurate drawing Renovations, design changes and office layout changes leave facility managers with the wrong information, and even worse is that the wrong information is shared with outside consultants who plan major projects around outdated or wrong plans. This leads to costly mistakes and increased timelines on facility projects. Example benefits of BIM There could be evidence of a suspect water value leak which using BIM could be located and then identified in the model without physical inspection; listing a part number, model, size and manufacture. Identification of vulnerabilities can dramatically help during a building emergency. First Responders rely on facilities managers to keep them updated on building plans and they must have immediate access to important building information in the event of a critical incident. Exits and entrances, suppression equipment, access control, ventilation systems, gas and explosives, hazmat, water systems, survival equipment and many other details must be at their fingertips. In an emergency situation this can be a matter of life or death. Example benefit of reality capture First Responders rely on facilities managers to keep them updated on building plans A simple 360° walk-through can help first responders with incident preparedness if shared by the facility manager. Police, fire and EMS can visually walk the building, locating all critical features they will need knowledge of in an emergency without ever visiting the building. You don’t require construction accuracy for this type of visual sharing. This is a solution and service we offer as a company today. Reality capture is rapidly becoming the benchmark for facility documentation and the basis from which a security plan can be built. Given the appropriate software, plans can be easily updated and shared. They can be used for design and implementation of equipment, training of personnel and virtual audits of systems or security assessments by outside professionals. Our brains process visual information thousands of times faster than text. Not only that, we are much more likely to remember it once we do see it. Reality capture can help reduce the need for physical inspections, walk-throughs and vendor site-visits but more importantly, it provides a way to visually communicate far more effectively and accurately than before. But be careful with this information. You must prevent critical information falling into the hands of bad actors. You must watch out for bad actors attempting to use reality capture as a threat, especially photo/video/drones or digital information and plans that are posted publicly. Have a security protocol to prevent and confront individuals taking photos or video on property or flying suspect drones near your facility and report to the authorities. Require authorisation before capturing building information and understand what the information will be used for and by who.There are a number of technologies to combat nefarious use of UAVs today Nefarious use of UAVs There are a number of technologies to combat nefarious use of UAVs today, such as radio frequency blockers and jammers, drone guns to down UAVs, detection or monitoring systems. Other biometrics technologies like facial recognition are being employed to counter the risk from UAVs by targeting the potential operators. UAVs are being used to spy and monitor for corporate espionage and stealing intellectual property. They are also used for monitoring security patrols for the purpose of burglary. UAVs have been used for transport and delivery of dangerous goods, delivering weapons and contraband and have the ability to be weaponised to carry a payload.Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time The Federal Aviation Administration has prevented UAV flights over large event stadiums, prisons and coast guard bases based on the risks they could potentially pose, but waivers do exist. Be aware that it is illegal today to use most of these technologies and downing a UAV, if you are not Department of Justice or Homeland Security, could carry hefty penalties. Facility managers must have a way to survey and monitor their buildings for threats and report suspicious UAV behaviours immediately to authorities. At the same time, it’s critical to identify various potential risks to your wider team to ensure awareness and reporting is handled effectively. Having a procedure on how identify and report is important. Investigating reality capture to help with accurate planning and visualisation of facilities is well worth the time. It can help better secure your facilities while increasing efficiencies of building operations. Reality capture can also help collaboration with first responders and outside professionals without ever having to step a foot in the door. But secure your data and have a plan for bad actors who will try to use the same technologies for nefarious goals.
As a security service provider with a rich history in manguarding, Allied Universal is launching a new technology platform to increase productivity and accountability of security officers and to transform guard service operations from an ‘observe and report’ mission to a ‘detect and respond’ function. Mark Mullison, Allied Universal’s Chief Information Officer (CIO), says the new Heliaus platform also uses artificial intelligence (AI) to analyse data, predict outcomes, and prescribe optimum responses. The platform includes a smart phone app that guides security officers to ensure post orders are followed and provides a ‘virtual’ coach or supervisor to guide security officers throughout the day. “The walls between technology and people need to come down in the future,” says Mullison. “We need an ecosystem in which people and technology can cooperate well and respond to threats and drive outcomes.” Real-time situational awareness Technology plays an increasing role in security and safety, but it will never replace humans"Heliaus is a step in that direction. It has two components – the mobile app used by security officers; and a cloud-based portal, like a command and control centre that compiles information from the app and other inputs and performs AI analysis of data. Heliaus is an add-on for Allied Universal customers and is offered for a per-device subscription fee of $199 per month. A customer company’s managers can also access the portal for data visualisation tools and real-time situational awareness, or to input data such as ‘approving’ an incident report or action. “Technology plays an increasing role in security and safety, but it will never replace humans,” says Mullison. “It will augment and enhance the workflow and make people more effective.” “We are focussing on delivering better outcomes for safety and security,” he adds. “The impacts are as broad and diverse as the clients we serve.” Customisation of forms enables the system to collect and use any information that was previously collected on paper. Monitoring and Response Center (MaRC) A system is effective only to the extent that it is used, and Allied Universal has engineered the user experience to make the mobile app easy – almost fun – to use, says Mullison. Elements of ‘gamification’ drive greater user adoption. “It is designed to support the work [security officers] do and make information collection a by-product of people doing their jobs.” The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design Effective AI depends on data, and Heliaus pulls data from Allied Universal’s Monitoring and Response Center (MaRC), where a cloud server integrates the company’s managed security services, including access control, video surveillance and video analytics. It also incorporates current weather information and forecasts, and information specific to the industry segment. Additional data is generated as officers enter data through the mobile app. The system brings together rich data, AI, location-aware workflow automation, and friendly user experience design. It provides insight into the drivers of risk, makes recommendations about how to reduce incidents, and, through dynamic workflow automation, ensures that those recommendations are implemented. Location awareness is a combination of the global positioning system (GPS), Bluetooth beacons, and near-field communication (NFC) tags. Improves the accuracy of responses AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response“Information is organised to facilitate AI analysis. If you have the right knowledge representation then problem-solving is easy,” says Mullison, echoing a common principle of artificial intelligence. AI works to analyse data and make predictions and recommendations to guide responses by security personnel. AI understands the data and applies reasoning capabilities to predict an outcome and prescribe a response. The AI system also learns and improves the accuracy of responses with more data and over time. Responses come much faster than older ‘trial and error’ models of analysis. Another element of Heliaus is a ‘robust workflow engine’ that ensures recommendations are carried out, either by a security professional on site or by the client. Mullison says implementation of the system can result in a 20% reduction of security and safety incidents. Multiple applications of Heliaus Heliaus is already being used by some Allied Universal customers. For example, a major Hollywood production studio is using it to identify and address workplace hazards such as stray electrical cords, dripping water hoses, etc., across a 50-acre area. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard A manufacturer created a custom compliance application using the platform to track more than 140 unique incident types, such as monitoring elevated temperature in a truck trailer or drivers without proper identification. In the logistics sector, Heliaus is being used to facilitate checking delivery vehicles in and out of a truckyard. The flexibility of the platform can enable expansion to incorporate other technologies in the future, too. For example, sources of data for the system could include robots, drones or various Internet of Things (IoT) sensors; or workflow engines could be used to dispatch a robot or drone to handle a situation (rather than a human).
Effective access control can be achieved without the use of cards using a new generation of secure facial authentication enabled by artificial intelligence and machine learning. Alcatraz AI is introducing a system that deploys a sensing device, about the size of a badge reader, with multiple colour and infrared cameras that can detect facial features and confirm an identity. Real-time 3D facial mapping avoids anyone using a photograph, video or mask to spoof the system and confirms there is a real person that matches the stored facial image. System helps in tailgating mitigation Deep neural networks, powered by NVIDIA, enable the system to achieve new levels of frictionless access control, says Vince Gaydarzhiev, CEO of Alcatraz AI. Computer processing is achieved at the edge to ensure speedy and secure access control. We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction"“We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction,” says Gaydarzhiev. The accuracy of the system lessens the need for security guards, he says. The Silicon Valley startup, currently with 20 employees, was founded in early 2016 by a team from Apple, NVIDIA and Lily Robotics with a goal of targeting mid- to large-sized corporations that currently have deployed badging systems. The company has raised close to $6M from venture capital firms and individuals, and Johnson Controls/Tyco has invested in the startup. Alcatraz AI’s sensor device, mounted near a door, confirms a user’s identity and communicates the user’s badge number to the existing access control infrastructure. “The system improves the facial profile every time, using the neural network to be even more accurate in the future,” says Gaydarzhiev. He says it is the industry’s first “instant one-factor authentication for multi-person in-the-flow sensing.” The system is less expensive than previous facial authentication systems and does not require users to be very close to the reader Easy enrolment and deployment Enrolment in the system is easy. Companies can deploy a separate enrolment station, or any reader can be used for enrolment. After badging in a couple of times, the face matching system “enrols” the face with the associated badge number, thus allowing the user to dispense with the badge altogether. In the future, the frictionless system simply recognises the user and opens the door. A user company can quickly deploy the system at locations where thousands of employees have access, without requiring employees to go to HR for enrolment. Gaydarzhiev says accuracy of the system is no less than that of iris scanning, and the accuracy is configurable for specific needs. He says the system is less expensive than previous facial authentication systems and does not require users to be very close to the reader. Facial authentication is also more flexible than iris scanning or fingerprinting. Detecting intent from positioning of eyes The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionallyIn contrast to near field communication (NFC) or Bluetooth systems, the technology does not require a compatible smart phone or have issues of communication range. There is no need for users to stop and perform an action or gesture to signal intent. The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionally, says Gaydarzhiev. Alcatraz AI is targeting high-tech enterprises, including healthcare, government and eventually banks. Currently they have three pilot installations among large global software companies and are undergoing trials with some government agencies. Today, they sell direct to end users, but the intent is to develop a dealer channel that will account for most of the sales.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 security technologies for security and public safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems and Video Surveillance as a Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video and Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organise and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimise operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realise other operational and performance efficiencies. Topic: Robotics and Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organisations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place in Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics in Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realise a more secure future. Topic: Voice Control in the Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant colour and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighbourhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
With its capacity of 32 million tons per year and water frontage of 6 kilometres, Chernomorsk sea port is one of the largest transport terminals in Ukraine, providing trade links with more than 100 countries all over the world. This port is a part of Eurasian transport corridor connecting the Western European countries, Ukraine, Georgia and the Asian countries. Its territory embodies the unique multimodal terminal that serves railway-ferry and auto-ferry lines as well as roll-on/roll-off vessels. The mission was to implement round-the-clock monitoring of the port territory and port waters in order to detect violations and prevent them. Monitoring in challenging light conditions PTZ cameras with integrated Axis Lightfinder technology are used for monitoring Experts from Inlimited suggested fitting the port with thermal technology platforms using 11 Axis network thermal cameras aboard (including models with two sensors: optic and thermal). PTZ cameras with integrated Axis Lightfinder technology are used, among others, for monitoring in challenging light conditions with low object contrast or difficult light sources. Thermal network cameras support guard tour function that can be used for continuous monitoring of a particular area according to the preset guard tour. In the context of modernisation, the existing port security system was extended with the following video surveillance solutions: computer-aided continuous visual monitoring of the water frontage, the adjacent port area and the port waters of Sukhyi Estuary, the area along the port perimeter as well as monitoring of vehicles (license plate recognition) and approaches to the mounting locations of the main cameras. Integrated video surveillance Centralised security service control centre offer video analysis capabilities. Video surveillance solutions integrated into a single software and hardware platform provide high-quality digital video real time record and store the archive for a minimum of 30 days. The integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area Integrated video surveillance and alarm system modernisation project developed by Inlimited Ltd. for Chernomorsk sea port is of strategic importance for the customer since it is aimed at increasing the reliability of the guard tours and critical infrastructure of the port and its entire water area. When developing the architectural concept, the integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area, such as hurricane hazards, lightning strikes, salt air impact, as well as restricted visibility due to fog, heavy rain, snowfall and direct sunlight. Installation of PTZ network cameras Thermal platforms with Axis PTZ network cameras installed on the top became the ultimate solution for the port. Optical and thermal sensors combined into one system is the specific feature of bispectral modules. With this capability, such a device can substitute a significant number of conventional optical cameras and partially the security alarm system. Hence, the extensive territory of the port was covered by turntables with a total of 11 Axis network cameras: bispectral, optical and outdoor. Due to the intelligent capabilities of Axis network cameras, a real-time detection signal is automatically transferred to operator screen, immediately providing a very clear image of an object and ensuring reliable detection under any visibility and weather conditions. Moreover, the system can also detect suspicious objects even before an intrusion attempt. Recognising person, car or watercraft We chose to go with Axis cameras because they are flexible and yet can be customised to solve particular problems"Automatic systems facilitate the work of security service operators displaying only actual violations, which helps to minimise the percentage of false responses. With this intelligent system, it is possible to immediately recognise a person, car or small-sized watercraft as well as detect possible smoke spread and other abnormal situations. Thus, the security staff has extra time to provide quick response. The video surveillance and alarm system of Chernomorsk sea port is integrated with IP-video control system Milestone Xprotect and vehicle license plate recognition system VIT AutoCode. “We chose to go with Axis cameras because they are flexible and yet can be customised to solve particular problems. Axis network cameras gained an excellent reputation as a part of the video surveillance system currently operating at the port and for this reason, we selected them again for additional security platforms,” noted the Chernomorsk sea port security service.
St Peter’s School, Cambridge, is an independent, co-educational secondary school in New Zealand. With over 1,000 students, 450 students living on site, and approximately 350 staff, St Peter’s is one of the largest boarding schools in the country. Around the clock site security and facilities management is imperative to ensure safety and deliver optimum operational efficiency. St Peter’s originally contacted Gallagher more than ten years ago for main gate security and access control for their gymnasium to assist with facility hire. “We needed a system that was modular, discreet, scalable, SQL based, and that allowed us to add and retrieve information via OPC,” said Gareth Pryce, ICT Manager at St Peter’s School. Since installation, the scale of the Gallagher system has grown considerably. St Peter’s has now integrated the Gallagher Security solution as their building management system on an impressive scale and the return on this investment has been significant. Central management software solution In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving"Gallagher’s central management software solution Command Centre is utilised to control all aspects of facilities management at St Peter’s School. The Gallagher solution monitors and controls heating, lighting, air conditioning, PIR’s, windows, read status and doors open/closed within all St Peter’s rooms. The installation of smart electricity meters, which can identify and quantify savings, is being utilised to measure and report energy savings across the site. “In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving,” said Gareth. “Return on investment is being seen within 6 to 24 months of a complete solution being installed, dependent upon the type of heating system and the staff within the building.” As a direct result of the Gallagher installation, an additional saving for the school on plant investment has been identified. Specifically, this can be seen in an increase in the life span of air conditioning units due to their reduced usage and the removal of time clocks on site due to the system’s ability to control all individual systems. Monitoring swimming pool temperature Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complexSt Peter’s School’s continued commitment to fully utilising the capabilities of the Gallagher system is evident in their most recent additions of an indoor swimming pool facility and Junior School building. The Gallagher system for the indoor pool has been configured to monitor the pool temperature, humidity, chlorine and wind direction. Business rules have been added to deliver appropriate responses, including the determination of whether to engage extractor fans, increase water filtration, or open the windows for passive ventilation. With complete control over all systems, Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complex. An example of this can be seen in the way in which chlorination is monitored. Should the system detect a high level of chlorine in the water or atmosphere, windows are automatically opened for ventilation, the pump speed is increased to help restore chlorine levels in the water, and the access control system denies entry to the pool area until the monitors identify that the chlorine level has reduced. Integrating database with Command Centre St Peter’s has integrated their student database with Gallagher’s Command Centre software management platformSt Peter’s has integrated their student database – Synergetic – with Gallagher’s Command Centre software management platform, providing a single source of data and one central point of reference. This interface allows St Peter’s to create, update and remove individuals and their access groups within Synergetic and this information automatically updates the access control system. This ensures that any updates made in Synergetic are reflected in real-time in the Gallagher system, proving invaluable in terms of time efficiency, administration and reducing the margin for error. St Peter’s has an impeccable reputation for safety and security. Through the Command Centre platform, the school has managed to implement a highly efficient one-touch system to deliver enhanced site security for Assistance, Critical Incidents, and Full Site Lockdown. Contacting campus security team Utilising any computer on site, both staff and students are able to quickly and easily contact the campus security team for assistance including an escort to their car after hours. Controlled by Command Centre, an Assistance request sends an SMS and email to security personnel identifying through the access control system the name and exact location of the staff member or student. Selected personnel on site have system permissions to initiate a full site lockdown across the campus Again, utilising any computer on the campus, a Critical Incident can be registered in a single, simple, action. The system then alerts the Critical Incident team (including registered nurses, and staff trained in Critical Incident Stress Management) via SMS and email, providing information on the location where the incident has occurred. Initiating full site lockdown Selected personnel on site have system permissions to initiate a full site lockdown across the campus. This action can be achieved via any computer on site. Command Centre also sends an immediate notification to local police that the school is in lockdown. Simultaneously, all buildings across the site automatically respond to the lockdown by closing windows, locking doors, and initiating air conditioning to maintain the temperature. St Peter’s is committed to further reducing their carbon footprint through reducing energy use. During 2015, the school will invest even further control in their Gallagher system by installing heat recovery units which will eliminate the need for air conditioning at certain times of the year. “It’s about seamless system management,” said Gareth, “because of that control, we’ve experienced very real energy and cost savings.”
Village Roadshow Theme Parks (VRTP), Australia’s largest theme park operator, provides some of the most thrilling entertainment rides and slides available anywhere in the world. With its headquarters located on the Gold Coast, Australia’s holiday playground, it operates: Warner Bros. Movie World Wet ‘n’ Wild Water World Australian Outback Spectacular Sea World Paradise Country Sea World Resort and Water Park Over 5 million visitors per year, from families to thrill seekers, flock to this world of fun with action-packed shows and rides, marine and animal attractions, and adventure across seven large scale properties. Monitoring from Command Centre This enables monitoring from the Command Centre in the Gold Coast over all seven sites streamlining operationsWhen it comes to security, VRTP have always chosen access control and perimeter solutions supplier Gallagher as their long-term partner. A relationship that began in the mid-1980s, has grown to meet the expanding demands of each park. VRTP recently opened a new Wet ‘n’ Wild in Sydney, New South Wales, in December 2013. Two new parks based on Sea World and Wet ‘n’ Wild are currently under construction in Hainan, China. Wet ‘n’ Wild Sydney, opened to the public in December 2013, demonstrates Gallagher’s ability to extend security coverage across States, with its scalable and flexible solution. This enables monitoring from the main Command Centre in the Gold Coast over all seven sites streamlining operations. In the event of power loss from the main controller in the Gold Coast, Sydney sites have their own server backups to continue operations as normal. RFID wrists bands for staff access The model that VRTP and Gallagher have designed enables various operator levels to have separate divisions for creating cardholders. Different operator levels have authorised access to develop card holders for their sections. There are approximately 3,000 cardholders at all parks and growing. Wet ‘n’ Wild Sydney is the first Village Roadshow park to deploy staff RFID wrists bands that give them access to areas restricted by the public. Command Centre technology has given VRTP total site security across all parks VRTP’s guard workforce has been complimented by the Gallagher system working seamlessly together. Command Centre technology has also given VRTP total site security across all parks; within a year saving park operations approximately 20 hours a day in labour costs. Better visibility of services Gallagher delivers building automation and control through a high-level interface that provides strong communication between Gallagher Command Centre and the theme parks’ building systems. This has enabled integration to seven main panels and sub panels across the group giving security staff better visibility of all services, at all times. Efficiencies in alarm generation have improved with automatic escalation to the necessary staff member in a timely manner. Key industry challenges Health, safety, risk mitigation, and public relations Preserving assets and ambience Using integration to save costs and improve security efficiencies Gallagher technology used Gallagher Command Centre Gallagher T-Series Access Control Readers Gallagher high level video integration – more than 250 cameras Protection of marine animals Gallagher’s integrated security solution provides continuous surveillance across the parkAnimal safety and care is critical. Sea World is Australia’s premier marine park, with over 25 hectares (55 acres) of land. With a range of dolphins, seals, sharks, polar bears, and other marine life – their safety, and the reputation of Sea World, must be preserved. This also includes protecting Australian Outback Spectacular and Paradise Country animals and wildlife. Alongside video and alarm integration, Gallagher manages all primary entry points into parks. Once inside the parks, it manages restricted zones which include secured enclosures, particularly important for Sea World. Gallagher’s integrated security solution provides continuous surveillance across the parks, capturing any incidents which may occur on site. This is particularly important for Wet ‘n’ Wild water park which faces increased risk due to the nature of the environment. Wet ‘n’ Wild has been one of the group’s most successful theme parks with a growing attendance of approximately 1 million visitors every year. Investing in robust integrated system The VRTP security team has the ability to monitor and control from one locationVRTP are continually looking for ways to improve park operations, infrastructure, and processes to meet the needs of visitors and staff. With security taking a precedence in the last five years, VRTP made the decision to invest in a robust integrated system that to the public eye would go unseen. Gallagher’s strong history of service and the scope of their integrated security solutions gave VRTP confidence in selecting Gallagher for their upcoming internal infrastructure developments. With 250 cameras located discretely around all seven of VRTP’s properties, integrated back to the central control platform Gallagher Command Centre, the VRTP security team has the ability to monitor and control from one location. Intruder alarm management solution The integrated system plays an important role in securing the site overnight from would-be intrudersIn the Village Roadshow Studios, much importance is placed on securing assets, and protecting the privacy of high-profile guests. The Studios have attracted projects with a combined budget of around 2.5 billion dollars. There are eight large sound stages covering 10,844m2 (116,727 sq. ft), confirming it as one of the largest studios in the Southern Hemisphere. With intellectual property and assets that must be protected, the Gallagher 24-hour camera integration and intruder alarm management solution play a key role in protecting staff, visitors, and monitoring employee cash handling and service. The integrated system also plays an important role in securing the site overnight from would-be intruders. Duress alarm monitoring is a central integration used by security staff with 70 alarm zones across all parks. In the event of an emergency, a wireless help-call system can identify back to the Command Centre the name, description, and location via a detailed site plan for each park. This is a vital security element for protecting captive mammals and animals, and IT infrastructure.
South Africa’s Athlone Campus is home to the Western Cape College of Nursing, a sprawling complex of lecture halls, administration blocks and four hostels that house around 2000 nursing students. Gallagher Command Centre was chosen as the most effective system to manage access to the hostels and keep the students safe. The nursing college had no method of limiting access to its hostels. People came and went as they liked, there was no record of who was on site and it was difficult to enforce visitor hours. Theft was a problem and reported cases of sexual assault had become a major concern. Access needed to be more secure. Access control system for authorised entry Biometric fingerprint readers were mounted on turnstiles at each of the hostel entrances and exits to manage general accessSafety and security are essential to providing a healthy living and learning environment for students. Athlone Campus partnered with local security solutions provider, FS Systems, to install access control and video surveillance in its hostels. Gallagher Command Centre was chosen to manage the access control system, monitoring access points and allowing only authorised students, staff and visitors to enter the hostel buildings. Biometric fingerprint readers were mounted on full-height turnstiles at each of the hostel entrances and exits to manage general access. Fingerprint readers prevent unauthorised entry from people using lost or loaned cards, and the anti-passback measures built into Command Centre means students can’t ‘pass in’ a visitor or bypass the system, as it recognises and records that someone has tried to enter twice. Integrated visitor management system Gallagher’s integrated visitor management system now monitors visitors and allows the college to control visiting hours. Visitors to the college hostels must register at reception and have their fingerprint captured by the visitor management system. They are then granted access to only the hostel they are visiting. In the evening, the system generates an alarm and reports on visitors still on site – allowing security to ask people to leave and prevent further visitors from entering. The general feeling from students and staff is that they are more secure" Jason Adams, Cost and Estimating Manager for FS Systems says, “The general feeling from students and staff is that they are more secure knowing that everyone entering the facility has gone through some sort of screening or registration process at the security office. The presence of physical security barriers (full-height turnstiles) is reassuring, in that not just any person can gain entry without the necessary authorisation.” Installation of video surveillance solution Alongside access control, the college installed a comprehensive video surveillance solution to reduce incidents of violence, vandalism and crime. The entire video management system is seamlessly integrated with Command Centre, creating one easily managed security solution to track student, staff and visitor movements and ensure that when an incident does occur, security staff are quickly informed and able to respond effectively. “It’s essential for the system to be user-friendly and easy to operate and manage,” says Jason. “The detailed maps that appear onscreen with Gallagher Command Centre clearly indicate the location of alarms and give security staff the ability to respond more quickly to emergencies.” Using Gallagher Command Centre, the nursing college now has a powerful and versatile security system that meets the unique needs of its site. Reduction in criminal activity The college has achieved significant cost savings through the prevention of vandalismThe system provides a reliable way to clearly capture data to monitor students, staff and visitors, lower criminal activity and improve onsite safety. In particular, security personnel can easily find the right information for quick incident resolution, which has led to improved processes, procedures and convictions when necessary. The college has also achieved significant cost savings through the prevention of vandalism and a significant reduction in reported cases of theft. The combination of the new access control system and an increase in physical security barriers means they have also been able to decrease the number of security guards patrolling the facility, reducing overhead costs. Customising and generating reports for college management is also a straightforward task, saving time and money. Most importantly, Gallagher’s security solution has given Western Cape College of Nursing control of who is on site and when – allowing its students to be safe, secure and focussed on learning.
The client is a prestigious purpose-built skin, laser and cosmetic surgery clinic based in central Birmingham. In 2018, they relocated to a Georgian building following an expansion of the practice to welcome new professional associates and provide a greater range of patient services. Their upgraded and refurbished building includes a larger operating room with dedicated recovery areas, treatments rooms, consultation rooms and waiting areas. At this clinic, plastic, reconstructive and aesthetic experts carry out surgical and non-surgical procedures for the face and body as well as cosmetic dentistry, IV nutritional therapy and advanced spa treatments. IGNIS Fire Protection Services installed Inception for this popular cosmetic surgery practice in Birmingham As well as a team of renowned doctors and practitioners and their administration team, the new premise is also accessed by numerous patients and their families visiting the clinic for pre-treatment and post-treatment consultations, as well as for the procedures themselves. Access control and intruder detection system In their new premises, the practice required an access control and intruder detection system that delivered: Hassle-free access for staff with various levels of authority, from surgeons to administrators, for e.g. restricted access to consultation/treatment rooms and post-procedure recovery areas Limited access to patient information, drugs, high value surgical equipment and other high-risk assets Simple and reliable off-site management by permitted personnel, at any time and via their own computer, tablet or smartphone A secure yet serene and private experience for patients and visitors, for e.g. easy entry and exit for visitors to/from the main reception area Safety of staff and visitors IGNIS Fire Protection Services installed Inception for this popular cosmetic surgery practice in Birmingham. With nearly 100 years of combined experience installing security systems, the IGNIS team delivers on its reputation for quality of service, knowledge, reliability and honesty. An integrated system gives the client reassurance, simplicity and ease of use IGNIS works with integrated access control and intruder detection manufacturer Inner Range to deliver a cost effective, reliable service every time, with safety of staff, customers and visitors of paramount importance. Inner Range provided Inception, the core access control and intruder detection system used by IGNIS Fire Protection Services on this site. Inception was the perfect choice for this customer because it hangs off the same infrastructure with a single user interface. An integrated system gives the client reassurance, simplicity and ease of use. Offers smart building management A pioneer of integrated access control and intruder detection systems, Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Inner Range’s award-winning integrated security systems offer smart building management at local, national and global levels. Inception is Inner Range’s powerful yet affordable access control and intruder detection system, now featuring a range of extra reporting functions, anti-pass back protocols and interlocking doors. The system provides this dynamic clinic with the integrated access control they need to run their business with the utmost efficiency, safety and security. Key features available with Inception: A web-based interface that can be controlled by authorised staff using existing smartphones, tablets or computers Various entry points starting at 2 or 4 doors and 16 users and can be expanded if required up to 32 doors and 512 users Universal inputs and outputs that can be used independently of each other, to directly control door locks and powered sirens modules Secured alarm communication is using 128Bit AES encryption to ensure data privacy Interactive Commissioning Checklist IGNIS installed the Inception system using its interactive Commissioning Checklist that ensures no steps are missedIGNIS installed the Inception system using its industry-first interactive Commissioning Checklist that ensures no steps are missed. That process includes core programming, custom automation, changing default credentials, backing up the database and downloading commissioning reports. Inception’s wireless adaptability not only gives users flexibility, it means technicians don’t need to find an IP address or connect to the user’s local network. They can also use an adaptor as a service tool to perform maintenance on site. Benefits for client: Peace of mind – 24/7/365 access and intruder detection solutions to keep patients, staff, visitors and assets safe and secure Convenience – the system can be controlled at all times via any mobile device No forgotten codes to interrupt the sensitive day to day running of the business or cause issues out of hours Value for money - no costly additional hardware and no need for a set on-site administrator or security guard Easy access and security means reception and support staff can focus on other responsibilities such as patient care
Round table discussion
In tidying up after a year of Expert Panel Roundtable questions and answers, we came across some previously unpublished responses from our panel. These interesting responses address some of the hottest topics in the industry, from robots and deep learning to the “race to the bottom.” Taken together, the varied comments offer their own range of insights into the evolving physical security market. This week, we highlight some of these assorted Expert Panellist comments submitted over the last several months.
The new year presents new opportunities for the physical security marketplace. In many ways, 2018 will undoubtedly see further development of trends we saw in 2017. In fact, some of the trends determining the future of the physical security industry have been in place for many years. However, not every event in 2018 can be foreseen or easily predicted. To be sure, it is sometimes the surprises that keep life interesting! We asked this week Expert Panel Roundtable: What will be the security market’s biggest surprise in 2018?
Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?