Access control system accessories - Expert commentary

2022 security trends: Choice & flexibility a must-have for multifamily residents
2022 security trends: Choice & flexibility a must-have for multifamily residents

As we navigate the new normal, the power of choice and flexibility continues to take centre stage. We’ve grown accustomed to the choice to work from home or virtually anywhere and the flexibility to have everything delivered (sometimes even right into your fridge!). Seamless access control With this, we are seeing heightened demand for seamless access control through smart locks and mobile credentials. This powerful combination creates exciting new opportunities to meet resident demand for choice and flexibility while providing a positive experience. A great example of this is the rise in self-guided tours. Smart locks, seamless access, and mobile credentials enable potential residents to schedule and tour an apartment at their convenience. While the technology may have started as a way to scale operations and also limit in-person interactions during the pandemic, prospective residents appreciate the convenience and experience self-guided tours offer. Smart locks and mobile credentials Pairing smart locks with mobile credentials add convenience and also makes new services more attainable This efficiency transcends into resident benefits as well by improving day-to-day routines. Pairing smart locks with mobile credentials add convenience and also makes new services more attainable, like dog walking and in-unit grocery deliveries. 72% of millennials live in apartment buildings and are driving this trend. Looking ahead, Gen Z will find value in this as they begin to seek out their first apartments. Many are experiencing mobile credentials on higher education campuses and use their phones to make contactless payments daily. They will expect similar smart apartment technologies as they graduate, and this trend will continue to permeate industries and become second nature to most. Custom solutions As technology adoption increases, we’ll see the benefits of system standardisation. This will help unlock more data models and drive more product integrations. Additionally, the importance of open architecture and interoperability is heightening, as technology rapidly advances in this ever-changing landscape. Solutions that can be easily added to and customised are proving valuable to operators. WiFi utility Community WiFi continues to grow, driven by the demand for connectivity for entertainment and work. With more flexibility to work from home, has WiFi become the next utility? What impact will this have on security and smart buildings? I foresee managed WiFi networks pushing forward to help connect and support all the smart technology in buildings. This remains a core conversation in the smart apartment space, as a way to connect the entire building, versus only thinking in-unit. As adoption for mobile access and other smart technology grows, so will the need for community WiFi. Mobile access Mobile access control solves the delivery dilemma by ensuring packages are delivered directly and securely Mobile access control helps elevate the apartment living experience and facility management in various ways. Deliveries and mail rooms are a pain point for multifamily buildings. More people are ordering packages, rather than picking things up in-store and there are no signs of this slowing down. Companies continue to see a boost in deliveries/e-commerce. Beyond retail packages, food delivery has also heightened. From take-out to meal kits and groceries, managing these new deliveries adds a twist to building access and storage. Mobile access control helps solve the delivery dilemma by ensuring packages are delivered directly and securely to residents. In tandem, this process reduces crowds of people and packages in apartment mailrooms.  Network monitoring and data management Many apartments include amenities such as pools, fitness centres, and clubhouses. To ensure residents are not overcrowding an area, and to keep items like gym towels and hand sanitiser well-stocked, managers can use access solutions to monitor the flow of people within the building and control room capacities. Mobile credentials can also uncover meaningful data which can help properties manage and operate their properties more efficiently. Aggregating this data, analysing it, and utilising it will rive more in sites, new products, and software and ultimately accelerate net operating income (NOI). Safety via secure access  Property managers can outfit the building with smart locks to provide enhanced security and convenience Above all else, safety is a top priority for renters. A survey found that only 26% of millennial renters felt secure at home. We are home more than ever in today’s ‘homebody economy,’ so to help give people more peace of mind property managers can outfit the building with smart locks to provide enhanced security and convenience.  Also worth noting, many residents across demographics are embracing a lifestyle that allows them the convenience to lock-and-leave at a moment’s notice. As they travel, they don’t have to stress about maintenance. Whether it’s granting access to the pet-sitter or letting the gardener into the water the patio plants—allowing seamless, traceable, secure access proves valuable. Smart apartment technology Smart apartment technology isn’t just for new buildings. Take a look at Deylen Realty, for instance. Deylen owns and operates seven residential properties, primarily in downtown Indianapolis, Indiana. To remain competitive in the Midwestern market against newer buildings, Deylen needed to equip its renovated properties with unique features and amenities not found in comparable, urban properties. To attract new renters and retain residents, they upgraded their buildings with electronic locks on individual doors and shared access points. This technology add-on was integral to their success in competitively attracting residents. Electronic door locks Smart features add value to the residents’ lives or make the staff’s day-to-day more efficient Megan DiVello, assistant property manager at Deylen, said the use of electronic locks has drawn new residents to their apartments. She noted that they are frequently asked if their building has electronic locks and electronic security. Additionally, when marketing apartments online, electronic locks are an option to add as an amenity listing, which further highlights this trend. That said, smart apartment technology isn’t something that should be applied thoughtlessly. The smart features need to add value to the residents’ lives or make the staff’s day-to-day more efficient. Ideally, both of those would ring true. Multifamily solutions For security professionals implementing smart technology or creating new multifamily solutions, it’s important to underscore how the technology improves NOI. Two key questions for operators are: how can smart technology lower operating costs, and can new features and amenities be added to attract new renters? With these considerations in mind, there are huge security growth opportunities within this unique market and we’ll continue to see the demand for smart security in 2022 and beyond.

The automated future of retail and how to secure it
The automated future of retail and how to secure it

While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. There were an estimated 350 stores globally in 2018 offering a fully autonomous checkout process, yet this number is forecast to increase dramatically with 10,000 stores anticipated by 2024. This acceleration in the growth of unmanned retail stores has, in part, been boosted by the COVID-19 pandemic and a demand for a more contactless, socially distanced shopping experience. Physical security technologies Innovative physical security technologies can play a significant role in protecting a site while supporting its operation Many retailers are now exploring such solutions as a way to streamline their services and simplify store operations while reducing overheads. Of course, the security of unmanned sites is a concern, with many eager to embrace such a design, but wary about the prospect of leaving a store unguarded. This is where innovative physical security technologies can play a significant role in protecting a site while supporting its operation and also helping to improve customer experience. Comprehensive integrated solution To make the autonomous retail vision a reality, a comprehensive solution is needed that integrates network cameras, IP audio speakers, and access control devices. The cameras can be employed to monitor entrance points and sales areas, including checkout terminals, and can be monitored and operated remotely from a central control room. This offers management full visibility of operations, regardless of the number of stores. Recorded video material can be processed, packaged, and passed to authorities, when necessary, by applicable laws. Optimising operations As autonomous stores do not require staff to be present and run largely independently, managers can be notified automatically via mobile device if an event occurs that requires their attention. This could range from a simple need to restock popular items or clean the premises after a spillage, to a criminal break-in or attack. Again, network video surveillance cameras installed inside and outside of the premises provide high-quality video of any incident as it occurs, enabling immediate action to be taken. Improving customer experience Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers Access control mechanisms at the entrance and exit points enable smooth, touch-free access to customers, while IP audio speakers allow ambient music to be played, creating a relaxed in-store atmosphere and also offering the ability to play alerts or voice messages as required. Due to the automated nature of such audio broadcasting, consistency of brand can be created across multiple locations where playlists and pre-recorded voice messages are matched in terms of style and tone from store to store. Boosting profits The accessibility of premises 24/7 can ultimately lead to an increase in sales by simply allowing customers to enter the store and make a purchase at any time, rather than being restricted by designated retail hours. This also serves to improve customer loyalty through retail convenience. Utilising data from the access control system, managers can configure lights to turn on/off and ambient music to power down when the last person leaves the shop, to be reactivated the next time someone enters the premises. This approach can also conserve energy, leading to cost savings. Designing a future proof solution The threat of vandalism is greatly limited if everyone entering the shop can be identified, which is something that is already happening in Scandinavia using QR codes linked to an electronic identification system called BankID. This process involves a user being identified by their bank details, and their credentials checked upon entering the store. This not only streamlines the transaction process but vastly improves security because only those who want to legitimately use the services will go through the identification process, helping to deter antisocial or criminal behaviour. Physical security technology should be reliable and of high quality, without compromising the service to customers VMS-based network solution Both inside and outside of the premises, physical security technology should be reliable and of high quality, without compromising the service to customers, or hampering their experience. Door controls, network cameras, and loudspeakers, together with a comprehensive video management system (VMS), enable retailers to control every element of their store and remove any uncertainty around its management or security. Such a system, network-enabled and fully scalable to meet ongoing business requirements, can be offered using open APIs; this allows configuration and customisation while ensuring that the retailer is not limited by the technology or tied into any particular set-up or vendor as their requirements evolve. Additional security benefits As more businesses launch their unmanned stores, the benefits of such technology to streamline and improve every aspect of their operations become ever clearer. A comprehensive solution from a trusted security provider can bring complete peace of mind while offering additional benefits to support the retail business as it seeks a secure future.

Get the most from investments in building security
Get the most from investments in building security

From analogue to digital, from stand-alone to interlinked, building systems are in a state of transition. Moreover, the rate of change shows no sign of slowing, which can make it difficult to keep up to date with all the latest developments. If asked to pinpoint the single biggest driver of this revolution, one could point out the growing clamour for platform convergence. A security guard in a building doesn’t want to use different systems to check video cameras, fire alarms or if someone has entered a restricted area: – it simply isn’t efficient. For similar reasons, a building manager wants a single interface to control heating and lighting to match fluctuating occupancy levels, particularly in a hybrid working model. Applying the digital glue The demand from end-users for system convergence is growing, but to achieve full interoperability you still need to apply some ‘digital glue’ and that requires expertise. Yet bringing together disparate systems from different manufacturers can be problematic. Just as you get things to work, someone upgrades their solution and your carefully implemented convergence can start to come unstuck. Managing an implementation can quickly become more complicated, today’s quick-fix can become tomorrow’s headache This is one of the principal issues with all types of new technology; not everyone will choose the same path to reach the desired goal – it’s the old VHS/Betamax argument updated for building management and security systems. Managing and maintaining an implementation can quickly become more complicated than it first appears and without proper oversight, today’s quick-fix can become tomorrow’s technical headache. Effective support for a hybrid workforce Today’s hybrid workforce is a response to the pandemic that looks set to become an established part of working life for many companies across the world. Security systems have a massive role to play in facilitating this transformation that goes beyond simple intrusion detection, access control, and video monitoring. They can identify the most densely populated areas in a building to comply with social distancing guidelines and provide efficient use of space. The insights gathered from a security system can also be used to identify patterns of behaviour, which can then be used for planning and directing the use of building space to help create the best possible working environment while also minimising heating, lighting, and air conditioning expenditures. Identity credentials can help manage compliance with industry regulations by limiting access to certain areas Similarly, identity credentials – either biometric or mobile-based – can help manage compliance to industry regulations by limiting access to certain areas only to approved employees. Creating and maintaining the appropriate level of functionality requires a combination of innovative solutions and industry experience. The complete security package It’s not just physical security that’s important – cybersecurity is a major focus, too. Bringing together both the physical security and cybersecurity realms is increasingly becoming a ‘must have’ capability. What is evident is that the pace of technological change is faster than ever. Today’s functionality simply wouldn’t have been possible just a few years ago, while today’s leading-edge developments may seem commonplace in five years.

Latest RISCO Group news

RISCO Group receives ISO 27001 certification for cloud and interactive services to enhance privacy and data security
RISCO Group receives ISO 27001 certification for cloud and interactive services to enhance privacy and data security

RISCO Group (RISCO), a globally renowned manufacturer of cloud-based security systems, has received the ISO 27001 certification for cloud and interactive services, related to security, building management and smart home solutions.  Enhanced privacy and data security The certification recognises RISCO’s extensive efforts and substantial investments made, in order to protect and increase privacy and data security from cyber-attacks. RISCO customers will gain additional reassurance that their systems, cameras and data are secured from hacking attempts, building upon RISCO’s commitment to exceed the highest standards and procedures, along with the continued development of cloud-based products and services designed to enhance user experience and confidence. ISO 27001 certification ISO 27001 (ISO/IEC 27001:2013) is the international standard designed to help organisations manage information security processes according to international best practice. The standard provides a formal, top management-driven process that delivers controls that help to manage information security risks. ISO 27001 supports compliance with other regulations, including GDPR (General Data Protection Regulation) and NIS Regulations (Network and Information Systems Regulations).

RISCO to plan roadshow events to tour their latest product and service innovations across the UK
RISCO to plan roadshow events to tour their latest product and service innovations across the UK

RISCO Group, a manufacturer of cloud-based security systems, is planning to tour their latest and forthcoming product and service innovations across a range of venues across the UK over the next few months. They will take the form of a series of half-day events. Each event will provide a combination of an update on RISCO’s new and forthcoming ranges and RISCO Cloud initiatives designed to increase installer efficiencies and revenues. They will also be providing installers with live technical demonstrations on their recently launched LightSYS+ hybrid security system and the WiComm Pro professional wireless system. Latest technological developments RISCO has revolutionised our product and service offerings to the market over this period" Attendees have the option to attend either a morning or afternoon session, with the first event scheduled to take place at Wetherby Racecourse on Wednesday, 16th March. RISCO will be providing breakfast, lunch, and refreshments and will be giving away a free Eyeball camera for each company attending.   Commenting on the forthcoming roadshow events, UK Marketing Manager Greg Smith added: “After two years of pandemic-driven reductions in face-to-face contact, we are seeing many security installers eager to see the latest technological developments in the flesh." "RISCO has revolutionised our product and service offerings to the market over this period with the focus on saving installers significant amounts of time and money. We can’t wait to share our latest and forthcoming innovations at with installers at local and easy-to-reach venues.”

RISCO Group attains ECHO-ready supplier status
RISCO Group attains ECHO-ready supplier status

RISCO Group UK, a manufacturer, and distributor of cloud-based professional security systems, has announced the attainment of ECHO-ready supplier status. ECHO (Electronic Call Handling Operations) was developed in conjunction with the BSIA, NSI, FIA, and FSA, combining current call handling systems into one nationally recognised effective police response to emergency alarms. Quick response and seamless integration The initiative partners with ECHO-ready suppliers that offer products compliant with PD 6662:2017 and BS 8243, which when installed by an approved installer is designed to ensure the quickest police response will be summoned via the ECHO platform to attend properties. RISCO has a long-established reputation as a pioneer in innovative intruder security technology, now seamlessly integrating into video verification equipment, which has also delivered reduced police response times. Delivering fit-for-purpose solutions The team immediately see the synergies of RISCO’s product and service solutions with the ECHO platform" Recently appointed RISCO UK Managing Director, Mark Taylor commented, “As part of the team which launched the ECHO initiative, I immediately see the synergies of RISCO’s product and service solutions with the ECHO platform.”  “As RISCO delivers, high quality and reliable security products for installations in both the residential and commercial markets, our ‘ECHO-ready supplier’ status show our intent to continue to work in partnership with the most innovative and progressive industry groups to deliver the most fit-for-purpose solutions for installers and end-users alike.”   Meeting police standards Martin Harvey, ECHO Board Director said, “It’s great to welcome RISCO on board as an ECHO-ready supplier. In doing so RISCO is providing additional reassurance to customers that their products are ECHO-ready, and meet standards required by the police.” “When installed and maintained by NSI and SSAIB approved installers in ECHO-connected police force areas, approved alarm systems using ECHO-ready products secure the fastest possible police response.”

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