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The cyber security threat is constant and real. Entire businesses, large enterprises and even whole cities have been vulnerable to these attacks. Growing threat of cyber attacks The threat is not trivial. Recently, two cities in Florida hit by ransom ware attacks – Rivera Beach and Lake City – opted to capitulate and pay ransom totaling more than $1.1 million to hackers. The attacks had disrupted communications for first responders and crippled online payment and traffic-ticketing systems. It was reminiscent of the $4 billion global WannaCry attacks on financial and healthcare companies. A full two years after the WannaCry attack, many of the hundreds of thousands of computers affected remain infected. And hackers are continuously devising new techniques, adapting the latest technology innovations including machine learning and artificial intelligence to devise more destructive forms of attack. Indeed, AI promises to become the next major weapon in the cyber arms race. For enterprises, there is no choice but to recognise the threat and adopt effective countermeasures Enterprise security For enterprises, there is no choice but to recognise the threat and adopt effective countermeasures. Not surprisingly, as the number, scale and sophistication of cyber-attacks has grown, so has the significance of the Chief Information Security Officer, or CISO, who owns the responsibility of sounding the alarm to the C-suite and the board – and recommending the best defense strategies. Consider it a grim irony of the digital economy. As companies have migrated to the cloud to gain scale and efficiency and integrated new channels and touch points to make it easier for their customers and suppliers to do business with them, they have also created more potential points of entry for cyber-attacks. IoT increases threat of cyber-attacks Amplifying that vulnerability is the trend of allowing employees to bring their own laptops, smartphones and other digital devices to the office or use to work remotely. And thanks to the Internet of Things, as more devices connect to enterprise systems – from thermostats to cars – the threat surface or targets of intrusion are multiplying exponentially. According to the McAfee Labs 2019 Threats Predictions Report, hackers will increasingly turn to AI to help them evade detection and automate their target selection. Companies will have no choice but to begin adopting AI defenses to counter these cybercriminals. Importance of cyber security This escalation in the cyber arms race reflects the sheer volume of data and transactions in modern life. In businesses like financial services and healthcare it is not humanly possible to examine every transaction for anomalies that might signal cyber snooping. Even when oddities are glimpsed, simply flagging potential problems can create so-called threat fatigue from endless false alarms. What’s more, attacks like those from Trickbots are specifically designed to go undetected by end users. The fact is, even if throwing more people at the problem were a solution, there aren’t enough skilled cyber security workers in the world. By some estimates, as many as 10 million cyber security jobs now go unfilled. AI is being used to conduct predictive analysis at a scale beyond human means Deploying AI As a result, AI is being deployed on multiple cyber-defense fronts. So far, it is mainly being used to conduct predictive analysis at a scale beyond human means. AI programs can sift through petabytes of data, identifying anomalies and even helping an organisation recognise and diagnose intrusions before they turn into catastrophic attacks. AI can also be used to continually monitor and allocate levels of access to a network’s multitude of legitimate users – whether employees, customers, partners or suppliers – to ensure that all parties have the access they need, but only the access they need. Countering cyber security threats To harden defenses, some AI programs can be configured to perform simulated war games To harden defenses, some AI programs can be configured to perform simulated war games. Because cyber attackers have stealth on their side, organisations might need dozens of experts to counter only a handful of attackers. AI can help even the odds, scoping out the potential permutations of vulnerabilities. As CISOs – and the CIOs they typically report to – advise C-suites and boards on their growing cybersecurity risk, they can also help those leaders recognize an enduring truth: AI programs cannot replace experienced cybersecurity professionals. But the technology can make staff smarter, more vigilant and more nimbly responsive. AI-based cyber security tools Financial and healthcare companies are leading this charge because of the sheer volume and variety of transactions they handle and because of the value and sensitivity of the data. Organisations like the U.S. Department of Defense and the space agency NASA, as well as governments around the world are also implementing AI-based tools to address the cyber threat. For businesses of all types, the threat stretches from the back office to the supply chain to the store front. That is why recognising and countering that threat must involve everyone from the CISO to the CEO to the Chairman of the Board. The AI arms race is underway in security. To delay joining it is to risk letting your enterprise become one of the grim statistics.
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favourites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behaviour is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimise, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalised enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
Should ‘Made in China’ be seen as a negative in security systems and products? It’s an important and complex issue that merits a more detailed response than my recent comment in the Expert Panel Roundtable. For me, there are two sides of the answer to this question: Buying products that have certain negative attributes that are not in alignment with some part of a belief system or company mandate. Buying products that do not perform as advertised or do something that is unacceptable. For integrators and end users making the buying decisions, the drive to purchase products may not be based on either aspect and instead on the product that can do the best job for their business. But for others, a greater emphasis on the ethical implications of purchasing decisions drives decision-making. What is ethical consumption? Ethical consumption is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favouredEthical consumption — often called ethical consumerism — is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favoured, and products that are ethically questionable may be met with a ‘moral boycott’. This can be as simple as only buying organic produce or as complex as boycotting products made in a totalitarian regime that doesn't offer its citizens the same freedoms that we enjoy in the United States. Consider the goals of the Boston Tea Party or the National Consumers League (NCL), which was formed to protect and promote social and economic justice for consumers and workers in the United States and abroad. Some examples of considerations behind ethical consumption include fair trade, treatment of workers, genetic modification, locally made and processed goods, union-made products and services, humane animal treatment, and in general, labour issues and manufacturing practices that take these factors into account. Increase in ethical consumption The numbers show that ethical consumption is on the rise. In a 2017 study by Unilever, 33 percent of consumers reported choosing to buy and support brands that they believe are doing social or environmental good. In the same study, 53 percent of shoppers in the United Kingdom and 78 percent in the United States said they feel better when they buy products that are ‘sustainably’ produced. There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities Though the aforementioned question that sparked this conversation centres around concerns with products made in China, there are many other countries where, for example, governments/dictators are extremely repressive to all or parts of their populations, whose products, such as oil, diamonds, minerals, etc., we happily consume. There are also a number of countries that are a threat in terms of cybersecurity. It may be naive and simplistic to single out Chinese manufacturers. Impact on physical security products Product buying decisions based on factors other than product functionality, quality and price are also starting to permeate the security marketplace. While this hasn't been a large focus area from the business-to-business consumption side, it's something that should be considered for commercial security products for a variety of reasons. Hardware hacks are more difficult to pull off and potentially more devastating" There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities. Last fall, 30 U.S. companies, including Apple and Amazon, were potentially compromised when it was discovered that a tiny microchip in the motherboard of servers built in China that weren't a part of the original specification. According to a Bloomberg report, “This attack was something graver than the software-based incidents the world has grown accustomed to seeing. Hardware hacks are more difficult to pull off and potentially more devastating, promising the kind of long-term, stealth access that spy agencies are willing to invest millions of dollars and many years to get.” This, along with many other incidents, are changing the considerations behind purchasing decisions even in the physical security industry. Given that physical security products in general have been lax on cybersecurity, this is a welcome change. Combating tech-specific threats In early January, members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors and ensure U.S. technological supremacy by improving interagency coordination across the U.S. government. The bill creates the Office of Critical Technologies & Security at the White House, an indication that this issue is of critical importance to a number of players across the tech sector. Members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors To address a significant number of concerns around ethical production, there are certifications such as ISO 26000 which provides guidance on social responsibility by addressing accountability, transparency, ethical behaviour, respect for stakeholder interests, respect for rule of law, respect for international norms of behaviour and respect for human rights. While still emerging within physical security, companies that adhere to these and other standards do exist in the marketplace. Not buying products vulnerable to cyberattacks It may be counter-productive, even irresponsible, to brand all products from an entire country as unfit for purchasing. Some manufacturers’ products may be ethically questionable, or more vulnerable to cyberattacks than others; so not buying products made by those companies would make sense. The physical security industry might be playing a bit of catch up on this front, but I think we're beginning to see a shift toward this kind of responsible buying behaviour.
Global security solutions provider, RISCO Group, is taking its team of experts to The Security Event at the NEC Birmingham this April. Agility4 wireless system From the 9th to the 11th of April, RISCO’s team of engineers and product professionals will be showcasing the company’s latest products including the recently updated Agility4 wireless system which includes outdoor intruder detection, a newly designed keypad and a PIR (passive infrared) camera detector. The team will also be introducing new wireless keypads, detectors and communication devices at the show. The event is dedicated to UK security professionals, installers and integrators who will have the chance to experience RISCO’s innovative technology first-hand as well as learning about upcoming releases. Ian Stones, Head of UK sales at the firm, said “We have some really exciting and innovative product releases coming up this year including a potentially game changing device which will be unveiled for the first time at the show. We can’t wait to introduce these new developments to our installers.” Installer Cloud Visitors to our stand on SE56 will have the opportunity to see the Secured by Design accredited Installer Cloud and the new Agility4 system" He adds, “I’m looking forward to sharing more at The Security Event and RISCO’s team of experienced engineers will also be available for technical demonstrations and to answer any questions. Visitors to our stand on SE56 will have the opportunity to see the Secured by Design accredited Installer Cloud and the new Agility4 system. We love bringing our technology to life and can’t wait to join our industry peers at the event.” Further to speakers and interactive educational content, The Security Event will also host a ‘Designing Out Crime Zone’ in association with Secured by Design, a national police crime prevention initiative. “We are looking forward to revealing updates, launching new products and sharing expert knowledge with visitors to the event,” added Ian.
RISCO Group, globally renowned intruder alarm and security solutions provider has launched a new wireless product designed to deliver an enhanced performance for UK installations. The Agility 4 is a wireless, modular and multi-layered security systemAgility 4 multi-layered security system The Agility 4 is a wireless, modular and multi-layered security system which includes a new range of accessories available immediately with more add-ons expected to follow. With an enhanced choice of communication modules, ranging from IP to 3G, the new solution is designed to provide an adaptable solution for any type of installation and monitoring. Multi-socket communication modules enable parallel reporting to the cloud and monitoring stations with multiple IP addresses using one communication module. Enhanced intrusion detection Detecting intruders outside, before they enter the property was a key challenge as the risk of false alarms has historically been an issue in new security systems. This was a significant design consideration in respect of the design of the new Agility4 system with the inclusion of the new Beyond Wireless DT outdoor detector. Beyond Wireless leverages cutting-edge outdoor detection technologies and algorithms based on four detection channels. It is widely regarded as one of the most secure wireless outdoor detectors in the industry. The multi-layered protection includes cover tamper, active IR Anti-Mask and an accelerometer-based shock sensor. If force is applied to the detector, the shock sensor generates a tamper alert to the panel. Indoor and outdoor camera detectors RISCO Group has now developed both indoor and outdoor camera detectors for alarm verification with new features RISCO Group has now developed both indoor and outdoor camera detectors for alarm verification with new features including Agility 4’s ability to receive a short clip of the event alongside a series of snapshots through an integrated camera. Upon detection, the camera is triggered automatically with snapshots and video clips available to the end user and the monitoring station simultaneously; all of which can be enabled by an installer using RISCO Cloud, the manufacturer’s remote, cloud-based system. Remote, cloud-based wireless system The complimentary range of new accessories include a contemporary keypad, a compact key fob and award-winning BWare detector now available as wireless. A Beyond Wireless DT detector camera will also be released in the forthcoming months, along with a discreet PIR detector and contemporary indoor sounder. Commenting on the launch, Ian Stones, head of sales for RISCO UK: “For a long time, RISCO has led the way for cloud-based wireless intruder system technology. Agility 4 moves this on a step further with significantly enhanced technology and improved aesthetics demanded by today’s end user customer.”
The National Security Inspectorate (NSI) is pleased to announce the gold sponsors for this year’s NSI Summit 2018 taking place in March at the Vox Conference Centre in Birmingham are confirmed as BT Redcare, CSL, RISCO Group and summit partner, IFSEC International, all of whom are preparing to share updates, industry insights and product demonstrations. Exclusively open to all NSI approved companies spanning security, guarding services and fire safety, and industry stakeholders including the Police and Insurer Community, the summit, now in its fifth year, is growing from strength to strength. Alongside the gold sponsors and summit partner, NSI approved companies will have access to the UK’s leading equipment, technology and business support providers, with over 60 exhibitors across two halls. Delegates will benefit from: a Plenary session featuring the latest industry updates; an educational seminar programme led by high calibre specialists incorporating master-classes, panel discussion and case study presentations; one-to-one sessions with NSI industry experts; and not-to-be-missed special offers.The NSI Summit has always delivered in terms of staying abreast of current developments Building security partnerships John Ware, General Manager, BT Redcare comments “BT Redcare is again delighted to be sponsoring the NSI Summit which will bring into focus the latest initiatives, standards and developments in the industry. Redcare plays a key part in all these areas and we’re looking forward to meeting with delegates – we have lots to share.” Speaking on behalf of CSL, Group Managing Director Simon Banks states “CSL are delighted to be a headline sponsor of the NSI Summit, for the 5th year in a row. It’s a must attend event in the Fire & Security calendar. Visit us on the day to find out more about our latest innovations and make the most of our live product demonstrations, whilst catching up with the team.” Greg Smith, Field Marketing Manager, RISCO Group adds “This is a fantastic event which has always delivered in terms of staying abreast of current developments and providing an opportunity for NSI approved companies to meet with the leading players within the industry. We’re delighted to support this key event.”This year’s summit theme of ‘Strengthening Partnerships’ explores the relationship between the private and public sectors Community security Gerry Dunphy, Brand Director IFSEC & FIREX International, said, “IFSEC is delighted once again to be a key partner of the NSI Summit in 2018. All NSI approved companies are essential to IFSEC and we always welcome an opportunity to meet with them to relay the key developments for the show in 2018. Our major offering for the installer community this year is the ‘Show Me How’ programme which will emphasise a wide range of learning opportunities and exhibitor demonstrations which will help our installer customers better understand the capabilities and potential of the technologies on offer at IFSEC 2018.” This year’s summit theme of ‘Strengthening Partnerships’ explores the relationship between the private and public sectors, shining a spotlight on working closer together to safeguard people, property and the wider community. Maintaining industry standards NSI Chief Executive, Richard Jenkins comments, “We would like to thank BT Redcare, CSL, RISCO Group and IFSEC International for their continued collaboration on the NSI Summit. This essential one-day event is specially designed for NSI Approved Companies, the UK’s elite within the security and fire safety companies, to keep them abreast of industry developments and provide an important opportunity to share best practice, conduct business and meet face-to-face with our sponsors and exhibitors who provide an array of expertise within the security and fire safety sectors. It centres on maintaining the highest standards within our industry.”
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