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Reopening doors: What steps should be taken to ensure safety and security?
Reopening doors: What steps should be taken to ensure safety and security?

A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff costs, it also comes with a risk of retail theft at self-checkouts. With the circumstances the world now finds itself in i.e. mass unemployment, financial uncertainty, the retail industry has seen an influx in these types of petty crimes, hitting retailers during an already turbulent period. While retailers are taking precautions to protect themselves and their patrons in this new era of in-person shopping, it’s important to ensure the business itself is protected. A popular method to combat these fears is to employ on-site security personnel, however, as we continue to adapt to new operating guidelines, retailers must begin thinking past the immediate future, and begin implementing long-term security solutions to prepare for life after lockdown such as strong CCTV systems with remote access. How has the security industry adapted its services to a post-lockdown world? Technological innovations like thermal recognition are key to adapting security systems for a post-lockdown world. Businesses which previously relied on facial recognition now must update their methods to account for shoppers wearing masks on-site and in-store. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016 Biometric systems are now able to identify people with face masks, and thermal recognition such ADT’s Thermi-Scan system which can track human body temperature without the need for contact. Implementing these safe protocol procedures protect both employees and customers against virus outbreaks such as COVID-19. The need for these advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027. Artificial intelligence has been hailed recently as the way forward for remote security needs, and whilst business-owners continue to navigate procedures of returning to work post-lockdown, having remote access to real-time security monitoring is essential now more than ever. What are the main measures stores can take to prevent or reduce theft? Strategically placing a multi-camera surveillance system to ensure clarity, eliminate blind spots, and deter thieves should be top priority. It’s equally essential to invest in a system which has an efficient playback programme, particularly in situations where reviewing important footage efficiently can offer vital information to the police force. Advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027 As business-owners continue operating at reduced hours and with limited on-site staff, being able to access camera footage quickly and remotely is a key factor to consider. Whether owners opt to receive an alert on a mobile device allowing them to review notifications, or if their system is monitored by a remote security centre, it’s important to be able to access footage quickly for added efficiency and ease. Facial recognition and AI have been popular points of discussion in relation to security cameras and CCTV. While careful considerations must be taken prior to utilising any sort of facial recognition technology, including conducting a Privacy Impact Assessment, the benefits include being provided with real-time tracking of repeat offenders which immensely helps the prevention of in-store theft. Here are some key points to consider when choosing in-store surveillance: Assess your needs – To get the best out of your security system, it is essential to analyse what your requirements are for your business as they might have changed to adapt to a post-lockdown world Camera setup – With store layouts shifting to accommodate social distancing guidelines, it’s important to re-evaluate the current set-up of any security cameras. Depending on any layout updates, it might be important to consider operating multiple cameras in one area to ensure a peripheral view and eliminate any blind spots Camera positioning – For optimal performance, check that light sources are not obstructing your view such as glare from the sun. It is also worth considering the height at which cameras are installed to maximise surveillance Check the focus – It is worth testing camera lenses bi-monthly to ensure that lighting or weather hasn’t affected the focus of the lens, resulting in a blurry visual Remote access – As guidelines continue to evolve, ensure you’re able to access any necessary camera footage quickly and safely in case of emergency Will we begin to see a reduction of theft as new technology is implemented? We’re beginning to see incidents of shoplifting and theft being taken more seriously by law enforcement. In the coming months, for the first time in Britain nearly twenty shoplifters who were either caught red-handed or identified on CCTV will be appearing before magistrates. While currently these court cases are being pursued by a private police force, these actions come after a Government plea to high-level police to prosecute shoplifters stealing under £200. Retailers have long voiced concerns that forces have abandoned low-level thefts and these steps are small but show that businesses are being heard. As innovations in surveillance security continue, we’ll be seeing a move away from human involvement which will create a more reliable and efficient system able to rely on machine learning and analytics. While there have been wider strides made in utilising AI for surveillance, these are largely being used currently by local governments to alert police forces to threats of criminal activity. It’s not unreasonable to think that in the near future, these types of smart technology will be employed by private businesses to analyse suspicious behaviour or possible theft. However, as we see an increase in the advancement of security technology, we anticipate that those inclined to commit in-store theft will adapt their methods, therefore retailers should look to regularly evaluate their security needs to keep risks at bay.

Can CCTV become a more effective tool?
Can CCTV become a more effective tool?

We all know that having CCTV around your home can help to protect you and your family. Without CCTV, you could end up in danger and an intruder could get away with breaking into your house, hurting your loved ones and stealing your possessions. Similarly, without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process. In short, making sure you have CCTV is important for both home and business security. However, it can be improved to become a more effective system so that you’re better protected, and can even deter a potential intruder without having to panic. In our world of ever-changing technology, we’re able to upgrade and enhance our CCTV systems so they can become a monitored system. Remote CCTV monitoring is an ideal way to protect everyone and everything whether you’re at home or at a workplace. What is remote CCTV monitoring? For a long time, CCTV was one of the best ways to keep your home, the office and people safe. But people started to notice that it would only deter people so much of the time and often the cameras were ignored by intruders. They would just cover their faces and hope for the best as they steal from a home, office or any other premises. Remote CCTV monitoring is a system that can loop into your existing CCTV, or come preinstalled with a new system. This technology sends a feed to a control room full of trained operators that are on call 24/7. Within this control room, operators are able to respond to any sort of distress call or unauthorised movement on the property line.  How does it work? Remote CCTV monitoring works by attaching to a live feed of your CCTV system, existing or new, so that the signal and images can be passed to a team of operators. These operators are on hand 24/7 so that if there is a problem, you know that you're safe in the hands of a specialist team. The specialist team has been trained to mitigate the chances of somebody breaking into your home when the system is triggered; similarly they call the local authorities instantly so that the potential intruder has less time to flee the scene. This is especially important if an intruder is already inside your property because they have less time to steal your items and leave. Without CCTV in the office, you’ll be leaving yourself open to all kinds of damage and could lose a lot of equipment in the process One of the biggest questions that revolve around remote CCTV monitoring is the idea of operators watching the CCTV at all times. Luckily most remote CCTV monitoring systems will incorporate a motion detection system to accompany your CCTV. Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line. These motion detection systems are state-of-the-art and so, depending on the system that you choose, they can watch over your property from a number of angles. Once the motion detection system has been triggered and the alert has been sent to the control room, then and only then will the operators get involved. This means that until the motion detection system has been triggered, nobody will watch your live CCTV feed. After one of the systems has been triggered, one of the specialist operators will instantly jump into action. This means that they can take different measures to deter any potential intruder and make sure that they do everything in their power to stop any damage or theft from the premises. In addition to the motion detection system and CCTV, you are able to opt for a public address (PA) system too. This means that an operator is able to shout commands through the PA system and potentially scare away any intruder. The intruder will also be warned about the fact that local authorities have already been called to the location.  Remote monitoring versus traditional CCTV Motion detection offers the ability to alert a control room if there is an unauthorised entry to the property line Having a monitored CCTV system means that you're able to better protect yourself, your business, employees and even your loved ones. Whether you're at home or in the office, having someone looking over your shoulder protecting your every move is something that can be appreciated by everybody. The biggest problem with just having traditional CCTV, is that it is a reactive system. This means that rather than stopping crime, a CCTV system just records it. While the thought is that having a CCTV camera visible can deter some intruders, there's no real evidence to suggest that it stops anybody; anyone can simply cover their face and carry on breaking into your home, office or even your car. As mentioned, remote CCTV monitoring is going to tackle that problem and make sure that someone is on hand to protect you at all times.

The digital transformation of access control solutions
The digital transformation of access control solutions

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorisation and the appropriate credentials. But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customised and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail Within the retail industry, autonomous, cashier-less stores are already growing in popularity The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms power continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Latest Hitachi news

Moxa joins the OpenChainProject by the Linux Foundation to streamline open source compliance
Moxa joins the OpenChainProject by the Linux Foundation to streamline open source compliance

Moxa announced that it has joined the OpenChainProject, an initiative by the Linux Foundation to streamline open source compliance. By enrolling as a Platinum member, Moxa becomes the first Taiwan-based company to join the OpenChain's Governing Board, expanding the project's reach globally and across multiple industrial sectors. Formed in 2016, the OpenChain Project aims to build trust in open source by making open source license compliance simpler and more consistent across supplies chains. The OpenChain Specification defines inflection points in business workflows where a compliance process, policy or training should exist to minimise the potential for errors and maximise the efficiency of bringing solutions to the market. Advanced industrial networking The OpenChain Specification is being prepared for submission to the International Organisation for Standardisation (ISO) and evolve from a de facto standard into a formal standard. Moxa has demonstrated for several years its continuous commitment to open source compliance to enable advanced industrial networking and communications applications for the Industrial Internet of Things (IIoT) world. This commitment has helped Moxa become one of the providers of industrial edge-to-cloud connectivity and computing solutions for IIoT environments. Promoting industry standards Moxa is thrilled to join the OpenChain Project so that we can demonstrate our commitment" Andy Cheng, President of Strategic Business Unit at Moxa, commented: "Moxa is thrilled to join the OpenChain Project so that we can demonstrate our commitment in supporting open source compliance standardisation.” “Moxa has been a strong supporter of the Linux Foundation for some of its important projects such as Civil Infrastructure Project (CIP) for long-term support Linux distribution. We are now looking forward to working closely with the OpenChain community to promote industry standards of open source compliance. Moxa has actively participated in the OpenChain community during its key growth phase over the last two years," said Shane Coughlan, OpenChain General Manager. Ensuring open source compliance "Moxa joining as a Platinum member underlines its commitment to further deepening industry collaboration and understanding at this critical juncture. In particular, I believe Moxa will play an important role in helping us build bridges across the Mandarin-speaking world to ensure open source compliance." Moxa joins an array of companies that have already become Platinum members of the OpenChain Project, including ARM Holdings, Bosch, Cisco, Comcast, Facebook, Fujitsu, Google, Hitachi, Microsoft, Panasonic, Qualcomm, Siemens, Sony, Toshiba, Toyota, Uber, and Western Digital.

ISC West 2018: Invixium unveils IXM TITAN – a multimodal, multifactor, multipurpose biometric solution
ISC West 2018: Invixium unveils IXM TITAN – a multimodal, multifactor, multipurpose biometric solution

Invixium, a manufacturer of next-generation biometric products for enterprise access control, time and attendance and smart home markets, introduced its IXM TITAN at ISC West 2018 (booth #6109). TITAN incorporates facial recognition and fingerprint or finger vein biometric modalities into one multifunctional device capable of access control, time tracking, video surveillance and video intercom applications. “Biometric authentication is now relevant and continues to trend across many markets, rapidly becoming a mainstream solution for physical security applications,” says Shiraz Kapadia, CEO and President of Invixium. Invixium’s new TITAN solution combines highly accurate biometric technologies and diverse functionality into one exquisitely designed unit" Facial recognition algorithm “Security professionals continue to accelerate the replacement of traditional and antiquated access control methods using physical credentials with advanced biometric solutions. Invixium’s new TITAN solution – which combines highly accurate biometric technologies and diverse functionality into one exquisitely designed unit – delivers higher levels of security, is easy to deploy and implement, and provides lower total cost of ownership.” TITAN’s hallmark features include a revolutionary facial recognition algorithm based on a single 21-megapixel camera solution. With the fastest enrollment time and smallest biometric record size, TITAN delivers superior throughput, authenticating approximately 15 faces per minute with extreme accuracy and includes onboard memory to store an unprecedented 100,000 facial biometric records. Finger vein technology TITAN also incorporates Hitachi finger vein technology with liveness detection, making it virtually impossible to spoof. Vein technology provides increased privacy by eliminating latent prints and is not reproducible as vein patterns are beneath the skin.  Two industry-leading fingerprint sensor options: Lumidigm Venus utilises multispectral imaging technology that virtually eliminates common real-world problems experienced by conventional fingerprint sensors. Fast, accurate and reliable, the Venus fingerprint sensor delivers best-in-class biometric authentication along with liveness detection. SecuGen U20 is an FBI certified, high-performance, maintenance-free optical fingerprint sensor resistant to scratches, impact, vibration and electrostatic shock. Additional features of TITAN include: Android Nougat Operating System A 2.2 GHz Quad-Core Qualcomm Snapdragon processor providing supreme power, graphics, reliability and battery efficiency Inbuilt RFID card reader options: iCLASS SE, MiFARE DESFire, MiFARE DESFire EV1 and 2, EM Prox A 5.0” IPS (in-plane switching) LCD for better colour reproduction and wider viewing angles An aluminium enclosure that makes it suitable for all environments including extreme heat, cold or rain. This construction is especially ideal for mines, construction sites, seaports, petro chemical and nuclear power plants Advanced connectivity options such as Gigabit Ethernet, RS485, RS232, customizable Wiegand, 3G for remote locations, Wi-Fi and Bluetooth But it doesn’t stop there. TITAN was designed to be future proof and anticipates more functionality to be added in the near term.

Hitachi launches new business entity Hitachi Vantara to solve business and societal challenges
Hitachi launches new business entity Hitachi Vantara to solve business and societal challenges

Hitachi, Ltd. has launched Hitachi Vantara, a new business entity to leverage the broad portfolio of innovation, development and experience from across Hitachi Group companies to deliver data-driven solutions for commercial and industrial enterprises. This new company will unify the operations of Hitachi Data Systems, Hitachi Insight Group, and Pentaho into a single integrated business as Hitachi Vantara to capitalise on Hitachi’s social innovation capability in both operational technologies (OT) and information technologies (IT). OT expertise combined with IT Hitachi has been in OT for industries such as finance, government, manufacturing, power/energy and transportation for over 100 years, providing solutions that have positively impacted cities, industrial operations and businesses at large. The company has also been prominent in IT for over 50 years—bringing IT applications, analytics, content, cloud, and infrastructure solutions to market that have transformed the way enterprises do business. Combining Hitachi’s broad expertise in OT with its proven IT product innovations and solutions, Hitachi Vantara gives customers a powerful, collaborative partner in data – unavailable in any one company until today. Monumental change “Hitachi Vantara marks a monumental change for Hitachi as we continue to advance our unified corporate vision of Social Innovation,” said Hitachi, Ltd. President and CEO Toshiaki Higashihara. “Hitachi has been helping customers harness the power of their data to support meaningful business action for years. Now as the world is being transformed by digital tools and processes, we are unifying our strongest digital solutions companies together as a new Hitachi company that delivers exponential business impact for our customers and the betterment of society. The formation of Hitachi Vantara underscores Hitachi’s commitment to collaborative creation with customers and partners, and being a true innovation partner for the era of IoT.” Opportunity in data Hitachi Vantara is uniquely able to help customers extract all the value their data has to offer. By bringing new data-driven solutions and services to market, Hitachi Vantara will help its customers achieve tangible outcomes that positively drive business and society forward. "The formation of Hitachi Vantara underscores Hitachi’s commitment to collaborative creation with customers and partners" The market opportunity for mission-critical data solutions has never been greater. Data has become a businesses’ greatest asset—if they can extract actionable insights from it. Data holds the key to new revenue streams, better customer experiences, improved market insights and lower costs of doing business. However, a comprehensive offering has yet to emerge that combines both OT and IT expertise to uncover its true potential—until now. Filling critical gap in emerging IoT market Hitachi Vantara will continue to provide superior infrastructure and analytics technologies that enterprises rely on for their mission-critical data in their data centres, in the cloud and at the edge of new innovations. The new company is targeting the emerging IoT market opportunity, in which there is no clear winner yet. According to Gartner, Inc., “more than $440 billion will be spent on IoT in 2020,” and the firm estimates that by 2020, “there will be more than 21 billion connected sensors and endpoints, and digital twins will exist for potentially billions of things.” in the same timeframe. To address this market, Hitachi Vantara will harness business, human and machine data across OT and IT environments to build comprehensive, data-driven solutions. Customers will be able to manage, store, govern, blend, analyse, and visualise data—and then take action based on uncovered insights. From data centre to factory floor Hitachi Vantara will continue to develop the trusted data management and analytics technologies Hitachi is known for, including Hitachi’s popular data infrastructure, storage and compute solutions, and Pentaho software. It will also be driving the development of strategic software and services solutions, including Hitachi Smart Data Center software and services, Lumada, Hitachi’s IoT platform, now available as a standalone, commercial software offering, and Hitachi co-creation services. "Hitachi Vantara sees dataas an opportunity—a pathto outcomes that matter" Announced concurrently today and now in its 2.0 release, Lumada has been fully updated with enhanced artificial intelligence (AI), machine learning and advanced analytics capabilities. It also has an elegant, portable architecture that enables it to run both on-premises or in the cloud, and supports industrial IoT deployments both at the edge and in the core. Meeting needs of increasingly connected world The company will focus on serving global Fortune 1000 companies with best-in-class data management, infrastructure, content and analytics products and industrial IoT solutions for a number of industries including financial services and insurance, government, industrials/manufacturing, telecom, and transportation. “No other company brings together more than a century of operational technology expertise with informational technology trusted in the world’s most demanding enterprise environments,” said Hitachi Vantara CEO, Ryuichi Otsuki. “Hitachi Vantara capitalises on this unique combination by creating solutions that meet the needs of an increasingly connected world. Like our customers with whom we partner and co-create, Hitachi Vantara sees data as an opportunity—a path to outcomes that matter.” Hitachi’s new Lumada IoT platform and Smart Data Center solutions will be on display at the Hitachi NEXT 2017 user conference in Las Vegas, September 19-20th, where event attendees can see live demonstrations of the company’s software and IoT solutions.

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