Openow from SMARTair wireless access control
Openow from SMARTair wireless access control

Openow™, the new complete mobile solution for SMARTair® wireless access control, makes life easier and more secure for everyone. Users of a SMARTair® access control system can open doors with their mobile phone and the Openow™ app. Facility managers can send, revoke and update virtual keys from anywhere. For security staff, business owners and every user of a site — from nurses on a ward, to mobile workers in a co-working space, to students in an accommodation block — Openow™ takes mobile credentials to the next level. With Openow™, facility managers and security administrators have more control and no longer need to administer physical credentials. And it’s fast and easy to upgrade an existing SMARTair® system to work with Openow™ or to install mobile-ready, wireless SMARTair® access control from scratch. The new Openow™ app has been designed around convenience, security and user experience with virtual keys. Information transfer between administration software, smartphone app and the SMARTair® device is protected by end-to-end encryption. “Right from set-up — involving simple, secure email subscription — users find the Openow™ app a joy to operate. Tap a SMARTair® lock with your phone carrying a valid virtual key, and the door unlocks. The device you carry everywhere — the smartphone — now replaces a separate RFID card with MIFARE®, DESFire, iCLASS® and other proximity technologies.” explains Félix Morán SMARTair® Product Manager at ASSA ABLOY. Openow™ also adds further layers of security to every premises  Facility managers find life a lot simpler when managing access rights with the Openow™ mobile solution. Change the validation time in the administration software to automatically update a user’s virtual key (when the phone has a signal). Cancel a virtual key and it vanishes immediately from a user’s app. Facility managers can check and amend the validity of each virtual key whenever they want, and wherever they are. The complete mobile solution includes the SMARTair® device range, with wireless escutcheons and cylinders plus wall readers; the intuitive SMARTair® TS1000 software; user credentials, e.g. cards and the new Openow™ app. Business owners and directors project the right image for their premises when they offer mobile credentials via Openow™. Phones replace plastic key-cards, so there’s no need for a card activation terminal on reception or elsewhere. Users also save time, because there’s no longer any need to collect or validate an access card: your key is already on your smartphone. Openow™ makes it easy to organise virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If you have virtual keys from multiple sites or premises, Openow™ easily handles those, too. No more key-card, or wondering where you left it; no more appointments to pick one up or have it revalidated. With Openow™, if you have your phone, you are already carrying your keys. The SMARTair® Openow™ app is free to download now from Apple’s App Store and the Google Play Store. For more information, see https://campaigns.assaabloyopeningsolutions.eu/openow?utm_campaign=smartair-openow&utm_source=PR

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Access control software - Expert commentary

Why visualisation platforms are vital for an effective Security Operation Centre (SOC)
Why visualisation platforms are vital for an effective Security Operation Centre (SOC)

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualise and share the multiple data sources needed in an SOC today. Security Operation Centre (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualisation platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analysed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualisation. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centres of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualisation and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Centre, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organisation’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favour of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centres, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. Hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centres. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organisations with physical and cyber security needs.

How AI is revolutionising fraud detection
How AI is revolutionising fraud detection

The Annual Fraud Indicator estimates that fraud costs the United Kingdom approximately £190 billion every year. The private sector is hit the hardest and loses around £140 billion a year, while the public sector loses more than £40 billion, and individuals lose roughly £7 billion. The effects of fraud can be devastating on both individuals and organisations. Companies can suffer irreversible damage to reputation and be forced to close, and individuals can experience significant personal losses. Everyone should be aware of the risks and take steps to protect themselves against fraudulent activity. Fraud detection technology Fraud detection technology has advanced rapidly, over the years and made it easier for security professionals to detect and prevent fraud. Here are some of the key ways that Artificial Intelligence (AI) is revolutionising fraud detection - with insight from Tessema Tesfachew, the Head of Product at Avora. An anomaly can be described as a behaviour that deviates from the expected An anomaly can be described as a behaviour that deviates from the expected. According to Tessema Tesfachew, “Autonomous monitoring and anomaly detection specifically, have made detecting fraudulent activity faster and more accurate. Machines can monitor data 24/7 as it comes in, build patterns of behaviour that take into account seasonality and shifting trends, and identify events that don’t fit the norm.” For example, banks can use AI software to gain an overview of a customer’s spending habits online. Having this level of insight allows an anomaly detection system to determine whether a transaction is normal or not. Suspicious transactions can be flagged for further investigation and verified by the customer. If the transaction is not fraudulent, then the information can be put into the anomaly detection system to learn more about the customer’s spending behaviour online. Accurate root cause analysis Root cause analysis goes one step further than anomaly detection, by allowing security professionals to pinpoint what caused the anomaly. Tessema explains how an example of this would be if a system detects that the rate of fraudulent transactions has increased. Root cause analysis would pinpoint the specific ATM or point of sale, where this increase is occurring. Swift action can then be taken to prevent fraudulent activity at that location in the future. Fewer false positives As mentioned, false positives can occur if a fraud detection system identifies behaviour that goes against the norm, for instance, if a customer makes a transaction in a new location. In many cases, customers are required to complete identity verification to prove that a transaction is not fraudulent. Digital customer identity verification can help brands build a strong and reputable image. That said, forcing users to complete identify certifications regularly can cause frustration and harm the customer experience. AI anomaly detection AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data AI anomaly detection is far more accurate and results in fewer false positives. Increasing the accuracy of anomaly detection helps companies improve customer relationships and build a strong reputation. This will have a positive impact on brand image and sales revenue. AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data. Machines are more efficient than even the most skilled fraud analysts and make fewer errors. This is why AI fraud detection software is the preferred option in larger organisations. Importance of fraud analysts However, fraud analysts still play an important role in fraud prevention. Using a combination of human intervention and AI is usually the most effective approach when it comes to fraud detection. According to pymnts.com, innovative organisations now use a variety of AI and supervised and unsupervised machine learning to identify and protect against fraud. AI systems can complete time-consuming and repetitive tasks, such as data collection and analysis. This means that fraud analysts can focus their time and attention on critical tasks that require human intervention, e.g. monitoring risk scores. AI can automate processes and enhance the quality of the fraud analysts’ work. Conclusion In to Tessema Tesfachew’s opinion, “Fraud detection has become vastly more efficient and effective with the introduction of Artificial Intelligence (AI). Previously, methods for detecting fraudulent activities were still data-rich, but relied more on human intervention and expert bias, and were thus, more time consuming and prone to error.” AI technology, particular anomaly detection, has streamlined fraud detection and created a more efficient, and accurate system for detecting and preventing fraud. Covid-19 has increased the number of online transactions, which creates more opportunities for fraudulent activity. However, it also allows businesses to gain more information on their customers and enhance the capabilities of AI security software. It is more important than ever for organisations to utilise AI technology in fraud detection strategies.

Tackling the challenge of the growing cybersecurity gap
Tackling the challenge of the growing cybersecurity gap

The SolarWinds cyberattack of 2020 was cited by security experts as “one of the potentially largest penetrations of Western governments” since the Cold War. This attack put cybersecurity front and centre on people’s minds again. Hacking communication protocol The attack targeted the US government and reportedly compromised the treasury and commerce departments and Homeland Security. What’s interesting about the SolarWinds attack is that it was caused by the exploitation of a hacker who injected a backdoor communications protocol.  This means that months ahead of the attack, hackers broke into SolarWinds systems and added malicious code into the company’s software development system. Later on, updates being pushed out included the malicious code, creating a backdoor communication for the hackers to use. Once a body is hacked, access can be gained to many. An explosion of network devices What has made the threat of cyberattacks much more prominent these days has been IT's growth in the last 20 years, notably cheaper and cheaper IoT devices. This has led to an explosion of network devices. IT spending has never really matched the pace of hardware and software growth Compounding this issue is that IT spending has never really matched the pace of hardware and software growth. Inevitably, leading to vulnerabilities, limited IT resources, and an increase in IoT devices get more attention from would-be hackers. Bridging the cybersecurity gap In the author’s view, this is the main reason why the cybersecurity gap is growing. This is because it inevitably boils down to counter-strike versus counter-strike. IT teams plug holes, and hackers find new ones, that is never going to stop. The companies must continue fighting cyber threats by developing new ways of protecting through in-house testing, security best practice sources, and both market and customer leads. End-user awareness One of the key battlegrounds here is the education of end-users. This is an area where the battle is being won at present, in the author’s opinion. End-users awareness of cybersecurity is increasing. It is crucial to educate end-users on what IoT devices are available, how they are configured, how to enable it effectively, and critically, how to use it correctly and safely. Physical security network Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem A valuable product that tackles cybersecurity is, of course, Razberi Monitor™, which is new to ComNet’s portfolio. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem. It monitors and manages all the system components for cybersecurity and system health, providing secure visibility into the availability, performance, and cyber posture of servers, storage, cameras, and networked security devices. Proactive maintenance By intelligently utilising system properties and sensor data, Razberi’s award-winning cybersecurity software prevents problems while providing a centralised location for asset and alert management. Monitor™ enables proactive maintenance by offering problem resolutions before they become more significant problems. Identifying issues before they fail and become an outage is key to system availability and, moreover, is a considerable cost saving.

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The Connectivity Standards Alliance announces Matter, the secure connectivity standard for the future of the smart home
The Connectivity Standards Alliance announces Matter, the secure connectivity standard for the future of the smart home

The Connectivity Standards Alliance (CSA), formerly known as the Zigbee Alliance, an organisation of hundreds of companies creating, maintaining, and delivering open, global standards for the Internet of Things (IoT), announces Matter – the interoperable, secure connectivity standard for the future of the smart home. The proliferation of connected objects continues to change the way one lives, works and plays. From homes to offices, factories to hospitals, connected objects enable one to experience the environments in cohesive, interactive ways. Yet, for too long, disconnected platforms and disparate development paths have caused confusion for consumers and complicated processes for developers and innovators. Promoting new standard Smart objects should be reliable, secure, and work together – this is the shared vision behind Project Connected Home over IP (CHIP), now known as the new standard, Matter. Amazon, Apple, Comcast, Google, SmartThings, and the Connectivity Standards Alliance came together in 2019 to develop and promote this new standard, joined by fellow Alliance board member companies IKEA, Legrand, NXP Semiconductors, Resideo, Schneider Electric, Signify, Silicon Labs, Somfy and Wulian. Matter is the unified IP-based connectivity protocol built on proven technologies Now, there are more than 180 Member organisations of all sizes, across a range of business categories, and over 1,700 Member individuals participating in bringing the Matter specification, reference implementations, testing tools and certification programs to life. Matter is the unified IP-based connectivity protocol built on proven technologies, helping connect and build reliable, secure IoT ecosystems. Truly connected world This new technology and royalty-free connectivity standard enable communications among a wide range of smart devices. Matter is also a seal of approval, assuring that any object built on this standard is reliable by nature, secure by design, and compatible at scale. “We create marks of trust, and Matter is an important milestone for users in our long history of delivering unifying, secure, reliable and trustworthy standards for the IoT,” said Tobin Richardson, President and CEO of the Connectivity Standards Alliance. “I’m very excited to unveil Matter as a foundational element in delivering a truly connected world.” Matter makes it easier for device manufacturers to build devices, and to ensure they are compatible with smart home and voice services such as Amazon’s Alexa, Apple’s HomeKit with Siri, Google’s Assistant, SmartThings, and others.” Simplifying connected experiences The first specification release of the Matter protocol will run on existing networking technologies such as Ethernet (802.3), Wi-Fi (802.11), and Thread (802.15.4) and for ease of commissioning, Bluetooth Low Energy. Other key attributes include: Simplicity – Easy to purchase and use. Simplifying connected experiences. Interoperability – Devices from multiple brands work natively together. Providing greater compatibility. Reliability – Consistent and responsive local connectivity. Security – Maintaining secure connections. Robust and streamlined for developers and users. Flexibility – Matter makes it easy for users to set up and control their devices with multiple ecosystems simultaneously. Simple setup code Retailers get reduced complexity in-store to create a more simplified purchasing experience Breakthrough connectivity is built on Matter, providing greater benefit and value for developers, and those who live or work in a smart home or business. Consumers get an increased choice, compatibility, and more control of their experience. Developers get lower development and operational cost via a single SKU and more time for innovation. Retailers get reduced complexity in-store to create a more simplified purchasing experience, leading to fewer returns for compatibility issues. With Matter, consumers and businesses can choose the brands they want in their smart home or commercial building and be confident they will work seamlessly. Homeowners, and especially those living in a smart home with multiple devices like smart locks, thermostats or smart speakers, can easily add new devices with a Matter mark using a simple setup code to connect their home as one. Single-vendor stacks Businesses, particularly those that rely on connectivity, can count on one network to keep their operations running smoothly. Key for developers is that Matter isn’t only a specification – it also offers an open-source reference implementation in parallel. This drives tangible benefits for developers including: faster time to market, reduced reliance on single-vendor stacks, improved quality since they can access multiple use cases to test against, and increased security with full transparency into the community’s ability to identify and commit patches. Products with the Matter mark connect securely with more devices, more reliably than ever Products with the Matter mark connect securely with more devices, more reliably than ever. The Matter mark will serve as a seal of approval, taking the guesswork out of the purchasing process and allowing businesses and consumers alike to choose from a wider array of brands to create secure and connected homes and buildings. Promise of convergence The new symbol and wordmark of Matter tell its story of connectivity. The name was selected for its foundational nature. Matter is a building block for life, and now also for the IoT. The three arrow forms meeting in the Matter symbol communicate the brand promise of convergence and connectivity in its most distilled visual form. Its geometric construction and triangular nature express security and utility. The badge on the product and packaging, with the Matter symbol and wordmark, notes that a product is Matter certified. The two-colour visual identity has been simplified to represent Day and Night with gradients evocative of dynamic connections between products. The new Matter brandmark was developed in partnership with Interbrand, one of the brand consultancies. Connected home technologies With Matter, smart home devices built on technologies like Wi-Fi will be more interoperable" “Today, millions of customers around the world rely on Alexa as their favorite way to control more than 140,000 Alexa-compatible smart home products, and we are committed to continuing to make smart home connections easier for customers,” said David Shearer, Vice President, Amazon Smart Home. “With Matter, smart home devices built on technologies like Wi-Fi will be more interoperable, making them simpler for manufacturers to develop and certify, and delivering more value for customers.” “As we focus on delivering the best connected experiences to our customers, Matter represents an important step forward in the global effort to make connected home technologies easier to use and more secure, with a high degree of interoperability. We’ve been honoured to work with our industry peers on Matter from the beginning and are excited to be part of its role in shaping the future of IoT,” said Jim Kitchen, Vice President Product, Connected Home and IoT Devices, Comcast. Multi-brand interoperability “Matter will be a leap forward in interoperability. It also demonstrates the power of the collaborative and open-source process within the Alliance that embraces the full IoT value chain and yields results. We are convinced that Matter is a great opportunity, therefore Legrand supports the project since the beginning notably by involving engineers and by participating in test events,” said Bruno Vulcano, R&D Manager at Legrand and Chair of the Board at the Connectivity Standards Alliance. We are convinced that Matter is a great opportunity, therefore Legrand supports the project" “Signify, the world leader in lighting and a long-term leader in the Alliance, is excited to be a driving force in the creation and adoption of Matter. We believe this multi-brand interoperability in the smart home will catalyse the benefit and value of smart lighting worldwide via both Philips Hue and WiZ smart lighting,” said George Yianni, Head of Technology Philips Hue, on behalf of Signify. Developing revolutionary protocol “We believe that a universal standard in connectivity is critical for the industry and Matter is the key that will fully unlock the connected home for consumers. We are proud to lend our historical expertise in IoT and be part of the pioneering team to develop this revolutionary protocol,” said Samantha Osborne, Vice President of Marketing and Business Operations at SmartThings. “Over the past year we’ve doubled down on our technology to enhance our ecosystem to not only welcome future Matter products, but to ensure that they work seamlessly with the thousands of products already within our ecosystem.” Providing diverse options Tuya is dedicated to providing diverse options to power our IoT developer ecosystem" “As an open IoT development platform provider, Tuya is dedicated to providing diverse options to power our IoT developer ecosystem. Matter is important to us and our developers because it enables even easier interoperability between brands and simplifies connections between people and our connected objects. When we can securely and easily connect everything, the possibilities of what we can do with those connections are limitless,” said Alex Yang, Co-Founder and COO, Tuya Smart. In early May, the feature-complete base specification was approved by the Matter Working Group. Reaching this milestone gives Members a definition of the major features to build out the open-source implementation and test the specification. Tracking first devices With this, the project is currently on track to see first devices through certification in late 2021, depending on manufacturer go-to-market plans. Devices targeted for launch include lighting and electrical (e.g., light bulbs, luminaires, controls, plugs, outlets), HVAC controls (e.g., thermostats, AC units), access controls (e.g., door locks, garage doors), safety and security (e.g., sensors, detectors, security systems), window coverings/shades, TVs, access points, bridges and others. Members poised to be early adopters of Matter include: Amazon, ASSA ABLOY, Comcast, Espressif Systems, Eve Systems, Google, Grundfos Holding A/S, Huawei, Infineon Technologies, LEEDARSON, Legrand, Nanoleaf, Nordic Semiconductor, NXP Semiconductors, Qorvo, Resideo, Schlage, Schneider Electric, Signify, Silicon Labs, SmartThings, Somfy, STMicroelectronics, Texas Instruments, Tuya Smart, ubisys, Wulian, and Zumtobel Group. Companies interested in accessing the specification and building devices with Matter can join the Connectivity Standards Alliance.

ASSA ABLOY’s CWM Reporting & Analytics Tool helps enhance data analytics and reporting to unleash the power of electronic access control
ASSA ABLOY’s CWM Reporting & Analytics Tool helps enhance data analytics and reporting to unleash the power of electronic access control

Could the data that the access control system generates reveal priceless business insights? In many businesses, the answer is affirmative. The problem is how to analyse that data quickly and accurately to bring valuable, digestible business benefits. As reported by the Houston Chronicle, ‘Data is at the core of nearly every business decision made. A new Reporting & Analytics Tool for CLIQ access control systems enables security and facility managers to extract, visualise and analyse the data from their own premises. CLIQ wireless access control system ASSA ABLOY’s CLIQ is a wireless access control system based on programmable electronic and electromechanical keys, cylinders and padlocks. The system can be managed securely from anywhere with an internet connection via the CLIQ Web Manager (CWM). The CWM’s new tool makes all system data easy to understand and to export, and share with staff and stakeholders across the business. If data really is the ‘new oil of the digital economy, this new tool helps CLIQ wireless access control customers tap it efficiently. CWM Reporting & Analytics Tool The new CWM Reporting & Analytics Tool streamlines decision-making, informing it with data drawn from the security system. It also frees security managers from their desk, with all of the tool’s data and functionality available inside the Amazon QuickSight app for Apple and Android systems. Any authorised person within the organisation can access its valuable insights, from anywhere in the world. Visual dashboards for faster analysis A clear, visual layout helps managers to spot relevant data and any anomalies, at a glance This new tool helps an access control system to do more than just keep people and assets safe. Data that the system generates every day can contribute to business success. A clear, visual layout helps managers to spot relevant data and any anomalies, at a glance. A bespoke dashboard offers a rapid system overview, in order to help identify the most used keys, view heat and cold maps of lock usage, and spot keys whose access has been denied most often, for example. Granular, single lock and key level Drilling down to a more granular, single lock or key level helps managers identify who is using which openings and when, and decide whether staff or contractors have the appropriate access rights. These tasks become simpler and even instant. At a glance, the tool helps security managers track a relevant business activity. They will spot critical patterns in weekly or monthly access use, so as to help plan maintenance schedules more efficiently, for example, among many more bespoke insights into what is happening on site. Access management integration with process software The new Reporting and Analytics Tool is available as a simple subscription add-on to new or current CWM users. CWM already enables a wide range of security workflows, including real-time access management. It can integrate access management with existing business process software to build a single interface, which controls everything. Now, its new Reporting & Analytics Tool can help businesses make smarter, better, data-informed decisions.

ASSA ABLOY offers a range of wireless access control solutions to address major challenges in healthcare security
ASSA ABLOY offers a range of wireless access control solutions to address major challenges in healthcare security

Security stakes are high at healthcare premises. Patients expect and deserve privacy and safety. Yet, most medical buildings must remain welcoming spaces, many open around the clock. The protection of drugs and confidential data is critical, and every breach demands thorough investigation. Such needs go way beyond what mechanical security was designed to meet. Real-time control and monitoring Hospitals, for example, are often large and spread out. Their locks may need to integrate with fire detection, CCTV and other building systems. Labs and pharmacies are safer when access is managed with time-limited ‘keys’, which can be revoked. In care homes, security must be matched by convenience for a client group, who may have limited dexterity or learning skills. Here, real-time control and monitoring can help managers to react quickly. Too much is asked of a traditional metal key, if it is expected to do all this. Yet, wired security doors can be an expensive retrofit option. Fortunately, there is a solution: wireless access control. Wireless access control solutions Wireless devices provide the easiest upgrade or replacement for any access control system Wireless devices provide the easiest upgrade or replacement for any access control system, based on mechanical or magnetic locks. Credentials, including RFID smartcards, programmable keys or secure mobile keys stored on a smartphone, replace cumbersome physical keys. Wireless components make it a cost-effective option to add electronic control to many more areas of a building. With online locking systems, facility managers can monitor and manage premises at any time of day or night, even viewing the status of medicine cupboards or server racks from the same administration software interface. Integrating wireless locks  Swapping existing locks for battery-powered cylinders or escutcheons can link a door to an access control system. In one recent survey of access control professionals, 95% of respondents judged system integration with other building/security management functions to be ‘somewhat’ or ‘very’ important. To meet this challenge at the Haute Savoie region’s new hospital, managers selected Aperio locking integrated online with an ARD access management system. Because Aperio locks are wireless, the hospital could introduce more layers of security and secure doors without incurring excessive installation or operating costs, including for sensitive offices and drugs stores. Staff no longer carry big bunches or waste time hunting down keys. Individual permissions are all stored on a single, programmable RFID credential. Battery-powered Aperio devices All battery-powered Aperio devices integrate natively with the central system, so wired and wireless access points at Centre Hospitalier Métropole Savoie (CHMS) are managed together, with real-time logs, remote door opening and free time-slot management. “Having just a single badge, and not having to carry around heavy keys, has been a major advantage for us,” said Béatrice Dequidt, Health Executive at Centre Hospitalier Métropole Savoie. “We have implemented internal HR management procedures, creating badges that are automatically integrated into ARD's operating software,” adds Alain Gestin, CHMS’s IT Systems Architect. Powerful, real-time access control Aperio and ARD also maintain compatibility of credentials with the French government’s electronic CPS Aperio and ARD also maintain compatibility of credentials with the French government’s electronic Health Professional Card (CPS), for added staff convenience. Multiple key systems and varied openings, including fire doors, glass doors, offices, pharmacies, car parks and lifts, plus hundreds of workers and contractors needing different, constantly changing permissions. Faced with these challenges, managers at Hospital MAZ, in Zaragoza, knew mechanical keys could not provide the 21st-century security they needed. SMARTair Wireless online access control Hospital MAZ upgraded locks to SMARTair Wireless Online electronic access control, which keeps facility managers updated in real time. A unified access system is controlled by intuitive software, installed at the central server and managed via client servers in different departments. Because the SMARTair Wireless Online system updates via communications hubs in real time, security managers implement all changes via the central system, without needing to waste time walking through the hospital, changing rights one door at a time. Employee convenience is greatly enhanced. Staff and contractors carry a single MIFARE smart card programmed with individual access permissions. Cards are personalised to double as employee IDs, so 625 staff and approximately 100 contractors only carry a single card. "We have achieved all our objectives with the installation of the system,” said Miguel Angel Hernández Jerez at Hospital MAZ. Intelligent keys Programmable electronic key systems put the advantages of access control into a familiar form. They reinvent the key for the 21st century, making it more flexible, powerful and better equipped to handle modern security demands. Lost keys and departed employees are no longer a problem, because their access rights are cancelled with a click. The key’s familiarity is welcome to a user group who are not experts — at least, not in access control. CLIQ electro-mechanical locking system CLIQ offers easy-to-use access control, based on high-security mechanical disc cylinders Managing physical keys can impact nursing care, as pharmacy managers at the UK’s Queen Elizabeth Hospital, Birmingham discovered. An older, mechanical system made it difficult to keep track of who held the right keys. Searching for that person wasted valuable time. They identified a better solution for convenient secure access to controlled medicines: CLIQ electro-mechanical locking. CLIQ offers easy-to-use access control, based on high-security mechanical disc cylinders, combined with encrypted electronic locking and identification. With CLIQ, power to the lock is supplied by a standard battery inside every CLIQ key, so no wires are required — making it an ideal retrofit solution for doors, cabinets and mobile drug trolleys. Each employee carries a single programmable CLIQ key to open any authorised CLIQ lock. No CLIQ device unlocks without the key first being authorised by the software. Remote key management QE Birmingham’s new CLIQ system allows for remote key management. Audit trails for locks and padlocks are available on-demand, so nurse managers can instantly see who has accessed particular cabinets or drug trolleys. “Programmable key solutions really boost medicine safety in hospitals,” said Stephan Schulz, CLIQ Product Manager at ASSA ABLOY Opening Solutions EMEA, adding “Nurses at Queen Elizabeth, Birmingham, carry their own key with personalised access rights, so they don’t waste time finding out who has the key to every cupboard. Patients benefit.” “The message from all nursing staff is that patients are getting medicines much easier and in a more timely fashion,” said Inderjit Singh, Chief Pharmacist at QE Birmingham, adding “For us, the key return on investment is the quality of service we’re providing.” Simple, effective door control without software When installing a Code Handle electronic PIN lock, users need never worry again In any busy medical facility, however small, it is easy to leave a door unlocked. With expensive equipment or controlled drugs on the other side, an opening invites opportunist trouble. But, when installing a Code Handle electronic PIN lock, users need never worry again. A Code Handle fits right over an existing cylinder, users can simply swap the current handle for a low-profile Code Handle, and fix it in place with two screws, to instantly add PIN security to a consultation room, medicine store or equipment cupboard. It adds electronic security without a bulky push-button door unit, which disrupts interior aesthetics. Code Handle electronic PIN lock solution In Spain’s Basque Country, Fylab sought this easy solution for their consulting rooms. Requirements were straightforward: secure, keyless access around a facility with a lot of daily traffic from professionals and the public. They needed a device that is easy to retrofit, with a design to chime with Fylab’s contemporary medical workplace. Code Handle added this security to three consulting-room doors, without wires or cables. “I am no artist or handyman, but I managed to fit the handles within 10 minutes,” said Fylab’s Founder, Borja Saldias Retegui. Their Code Handle devices lock both wooden and glass doors, keeping equipment and personal belongings safe. “Code Handle provides the simplest solution for access control in a small facility,” Borja Saldias Retegui adds.

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