Published on 2 February, 2016
Onity, a leading provider of electronic locks for more than 30 years, has launched Qing® Solutions, an innovative, new wearable device that enables hospitality and cruise ship guests to make payments and access their rooms and other access-controlled spaces from a smart bracelet.
Wearable payment & access control technology
Designed to enhance the guest experience and provide hotels and resorts with an advanced and effective way to increase customer satisfaction and loyalty, Onity’s Qing Solutions is the first radio frequency identification and near field communication-based wearable payment and access management system for the hospitality and cruise ship industry throughout Europe, the Middle East and Africa (EMEA). Onity, which operates in Spain as Onity S.L.U., is part of UTC Climate, Controls & Security, a unit of United Technologies Corp.
As a single wearable device, the bracelet eliminates the need for guests to carry room keys, credit cards or cash. Compatible with Onity electronic locks, the system allows guests to easily access controlled areas and complete payments for drinks, meals and special services like spa treatments, as well as to gain entry to special events. Qing Solutions helps guests make safe and easy cash-free payments through the transmission of non-financial data via a secure, encrypted connection.
Analyse data for customer trends
Qing Solutions also allows hotel and cruise ship operators to gather data about their customers and discover trends. Through the use of this data, operators will be able to offer customised services and promotions based on trends and spending habits.
“Offering the first available solution of its kind throughout the EMEA region, Onity is committed to delivering state-of-the-art systems and enhanced guest experiences to the hospitality segment,” said Borja Ibarrondo, Managing Director, Onity & Supra, EMEA. “Qing Solutions offers a unique value proposition to customers and end-users: hotels and cruise ships can grow their results while guests are happier thanks to an improved experience.”
Qing Solutions was developed by Spanish technology corporation Tecnalia. Tecnalia’s Deputy General Manager Iñaki San Sebastián said, “By choosing Onity’s Qing Solutions platform, hotels and cruise ships can offer a new and totally personalised experience to their guests, revolutionising payment and access management in the hospitality industry.”