Interface Systems: TamperShield alarm monitoring

Interface Systems has introduced TamperShield, a new monitoring technology that enhances alarm system security by detecting potential interference before an intrusion occurs.

This system optimises alarm communication verification, offering businesses heightened protection and reducing the risk of downtime in security operations.

TamperShield enhances alarm system communication

The new solution differs from traditional alarm monitoring, which only triggers alerts when an alarm goes off. TamperShield continuously checks the alarm panel's communication capabilities, promptly highlighting any communication issues, device tampering, or system health concerns.

This proactive approach results in increased alarm uptime and quicker identification of potential threats.

Compatibility and response mechanism

If communication is compromised, alerts are dispatched to Interface's monitoring centres

Currently, TamperShield is compatible with DMP and Honeywell alarm panels, enabling organisations to enhance monitoring capabilities without needing to overhaul existing systems.

If communication is compromised, alerts are dispatched to Interface's monitoring centres. These alerts not only notify customers but also engage law enforcement, ensuring consistent protection and immediate situational awareness.

24/7 Security monitoring and verification

Interface's Interactive Security Operations Centres (iSOCs) are TMA Five Diamond-certified and UL-listed, staffed round-the-clock by U.S.-based security experts.

They oversee more than 75,000 customer locations nationwide, delivering real-time responses and verifying alarm video to offer swift, professional intervention when necessary.

Adoption and testimonials

A national jewellery retailer is already implementing TamperShield across all its stores

A national jewellery retailer is already implementing TamperShield across all its stores, indicating a demand for intelligent alarm monitoring in sectors where high-value assets are at risk.

According to Steve Womer, Senior Vice President of Product at Interface Systems, "Criminals are becoming more sophisticated in how they attempt to disable security systems before committing crimes."

Comprehensive security solutions

Steve Womer adds, "TamperShield Alarm Monitoring ensures that customers know the moment their system is compromised, so they can respond immediately."

This technology complements Interface's existing suite of security solutions, which includes interactive remote video monitoring, intrusion detection, cloud video management, video analytics, and access control. Together, these tools offer businesses a robust, layered approach to asset protection.