In 2024, Hualien, Taiwan experienced devastating earthquakes and typhoons, necessitating rebuilding efforts and tourism revitalisation.
VIVOTEK (3454-TW), the global pioneer security solution provider, has stepped in to support the local economy by organising the 4th "Safety Map" sustainability event. This year, the event was held in the historically significant Dachen New Village in Hualien, home to over 400 households.
Model safe-tourism destination
With 2025 marking the 75th anniversary of the migration of Dachen Island residents from Zhejiang, China, to Taiwan, the area is promoting tourism despite challenges like an aging population and increasing environmental risks.
VIVOTEK’s team devised diverse solutions to address safety concerns, aiming to combine smart security with local revitalisation efforts. Their goal is to transform Dachen New Village, the largest settlement of Dachen residents in Taiwan, into a model safe-tourism destination that attracts visitors to experience its unique culture.
Caring is the core
Expanding Social Impact Through a "Safety Map"
“VIVOTEK is dedicated to becoming the most trusted security brand in society. We aim to use our expertise to improve safety and forge a unique path of corporate sustainability. In its fourth year, the scale of our ‘Safety Map’ initiative continues to grow,” stated Alex Liao, VIVOTEK’s President.
"This time, our work in Dachen New Village benefits over 1,500 residents and ensures that visiting tourists can explore without safety concerns. Additionally, having our team directly observe and address safety issues helps refine our product design to meet users' needs better."
Local revitalisation and tourism
Boosting the Tourism Economy Through Immersive Experiences
The VIVOTEK team also had an immersive theatrical experience created by Lamb Social Innovation Studio
The VIVOTEK security team also had an immersive theatrical experience created by Lamb Social Innovation Studio that delved into Dachen’s history. By understanding the area’s unique needs, they developed tailored safety solutions.
“VIVOTEK incorporates “concern for others’ cares” as a core value in our sustainability efforts,” said Allen Hsieh, VIVOTEK’s Spokesperson and Director of the Global Marketing Division.
Enhancing safety
"Over the years, our ‘Safety Map’ events have spanned neighborhoods, mental retardation training institutions, and schools, fostering a friendlier environment and expanding social impact."
"After the natural disasters that recently struck Hualien, leaving behind numerous safety hazards and declining tourist numbers, we hope to use our security expertise to collaborate with residents in enhancing safety and revitalising Hualien’s tourism industry for a win-win outcome."
Safety awareness
“This is the first in-depth collaboration between Dachen New Village and a corporation. The VIVOTEK security team genuinely considered the needs of the community’s residents."
"The event was a co-creation process where everyone brainstormed together, raising safety awareness among residents and inspiring optimism for the community's future transformation,” said Chao Hsiao-Yen, Social Innovation Lamb studio founder.
Customised security solutions with AI
Building a Safer Dachen New Village
At the Ruan Bi Zhenjun Temple, the team explored ways to protect temple assets and visitor donations
VIVOTEK’s security team, in collaboration with the local revitalisation group Social Innovation Lamb Studio, worked with residents and elders to identify areas where safety could be enhanced.
At the iconic tourist hotspot Ruan Bi Zhenjun Temple, the team explored ways to protect temple assets and visitor donations better while enhancing environmental friendliness, allowing elderly or mobility-impaired individuals to enter and exit freely.
Preserving nostalgic charm
In the local park, they aimed to reduce disturbances caused by stray animals, improving the overall environment for residents. In the narrow alleys that showcase the history of Dachen’s settlers, the goal was to preserve the nostalgic charm of the village while optimising the environment to make landmarks more recognisable for visitors.
For family members living away from home, the community explored innovative technological solutions to enable remote monitoring of loved ones, strengthening familial bonds and care.
Various security solutions
To address these challenges, VIVOTEK proposed a variety of security solutions. They included installing accessible spaces at the temple to accommodate visitors with mobility challenges, implementing smart lighting systems to enhance nighttime safety, and utilising AI cameras for real-time image analysis and stranger identification.
Security solutions included installing accessible spaces at the temple to accommodate visitors
The team also designed shared activity spaces to promote intergenerational interactions between the youth and seniors, fostering a sense of community. Emphasising the importance of safety education, the team worked to raise awareness among residents.
Generative AI tools
Additionally, the project incorporated cutting-edge generative AI tools from the Taiwan Design Research Institute, which visualised proposed solutions quickly and effectively.
This approach made it easier for residents to understand and implement the ideas, to transform Dachen New Village into a safer, more livable community, fully prepared to welcome tourists.
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