Private sector security

Cequence, a pioneer in API security and bot management, is proud to introduce revolutionary advancements to its Unified API Protection (UAP) platform. These enhancements mark a significant milestone in API security, specifically tailored to support the secure use of AI applications like Generative AI and Large Language Models (LLMs). Cequence’s solutions protect applications deployed in the cloud, on-premises, and hybrid environments, and also support serverless environments, ensuring an uncompromised security posture. Cyber for AI “API security and bot management are more important than ever as AI technology grows,” said Ameya Talwalkar, CEO of Cequence. “As Generative AI and Large Language Models become more common, organisations face new types of attacks." "While many cybersecurity companies use AI to protect against threats, Cequence is focusing on using AI to defend specifically against attacks targeting AI applications. This approach, called 'Cyber for AI,’ aims to set new standards in AI security and enhance overall cybersecurity.” UAP platform APIs serve as the backbone of countless applications, necessitating robust security measures In a digital landscape, APIs serve as the backbone of countless applications, necessitating robust security measures. Cequence’s upgraded UAP platform introduces unparalleled capabilities for proactive threat detection, streamlined security testing, and autonomous threat mitigation, empowering organisations to fortify their API infrastructure with confidence. Key enhancements to Cequence’s UAP platform Testing LLM Applications for OWASP LLM Top 10 Threats Cequence pioneers the industry’s first test suite to evaluate applications using Large Language Models (LLMs) against the OWASP LLM Top 10 threats. Enables organisations to proactively test LLM applications using synthetic traffic to identify vulnerabilities and ensure security before deployment. Provides specific findings and recommendations to developers for corrective actions. Detecting and Blocking Automated AI Bot Activity Cequence enhances capabilities to automatically identify and block AI bot activity without user configuration. Automatically refreshes UAP’s global AI bot list, ensuring all customer deployments are continuously protected against the latest AI bot threats without requiring manual updates. Enables security teams to effectively manage and mitigate AI bot-driven threats against exposed content. Introducing the Cequence Flow Graph Cequence launches a new graphing capability within the UAP platform, known as the Flow Graph. Unlike other tools that provide a simple “read-only" view, the Flow Graph visualises end-to-end API flow, enabling personnel to take instant action on malicious flows. Enhances security team visibility by distinguishing between normal and malicious traffic volumes. New Integrations Enhance Discovery of Third-Party APIs Expand integrations with F5 High-Speed Logging (HSL), Citrix ADC Content Inspection, and WSO2 API Gateway for comprehensive API discovery. Offloading API Analytics Intelligence to the Edge Processes API traffic on-premises, optimising traffic flow to reduce costs and enhance efficiency while aligning with your API security needs, whether for discovery, governance, or full protection. Reduces bandwidth usage and enhances privacy by processing sensitive data closer to the edge. Enables quicker, low-latency processing of API traffic for improved detection and response times. Attack Surface Detection of API Gateways and Infrastructure Automatically discovers and maps all API gateways and infrastructure, including those on cloud providers like AWS and Azure, ensuring comprehensive coverage. Identifies and addresses hidden APIs operating in non-sanctioned environments to prevent security gaps. Tailor detection algorithms reduce false positives and enhance accuracy, aligning with specific security needs.

Skills for Security is proud to announce a new partnership with Eaton, a global pioneer in power management solutions. Eaton has joined Skills for Security as a Platinum Sponsor, marking a significant collaboration aimed at enhancing the fire and security sector through education, innovation, and sustainable practices. Eaton, renowned for its expertise in fire and security systems alongside a whole host of other solutions, will work closely with Skills for Security to support the development and delivery of high-quality apprenticeship training and to aid in the mission of closing the sector skills gap. Eaton's sponsorship Eaton's sponsorship will enable Skills for Security to expand its capacity to train more apprentices "We are thrilled to welcome Eaton as a Platinum Sponsor," said David Scott, Managing Director of Skills for Security, adding "Their extensive experience and dedication to innovation align perfectly with our mission to provide top-tier training and development opportunities. Together, we aim to elevate industry standards and prepare the workforce for future challenges." Eaton's sponsorship will enable Skills for Security to expand its capacity to train more apprentices, enhance its educational resources, and provide greater access to industry-renowned products and expertise. Advancing industry standards "We are excited to partner with Skills for Security and contribute to the growth and development of the sector," said Peter Regan, Product Line Manager of Eaton Intrusion. He adds, "As a Platinum Sponsor, we look forward to sharing our knowledge and resources to help build a more skilled and prepared workforce. This partnership is a testament to our commitment to fostering innovation and excellence in all aspects of our work." The partnership between Eaton and Skills for Security represents a shared vision of advancing industry standards and promoting a culture of continuous learning. By joining forces, both organisations are poised to make a significant impact on the future of the fire and security sector.

Lucid Software, the pioneer in visual collaboration software announced the launch of Enterprise Shield, an enhanced layer of fortified security and granular control that organisations can add to Lucid’s already highly secure platform.   Safeguarding data "Our customers are building incredible things, with many working in highly regulated industries with very sensitive material that requires their intellectual property to be protected at the highest level,” said David Torgerson, VP of Infrastructure and IT at Lucid Software. “Safeguarding customer data is one of our biggest priorities, and we maintain high standards in securing Lucid’s systems, processes, and controls. With Enterprise Shield, users can collaborate confidently, knowing their sensitive information and data remains protected through enhanced security and compliance controls.” Enterprise Shield features Enterprise Shield is available as an add-on to customers using the Lucid Visual Collaboration Suite, Lucidchart, and Lucidspark, and its FedRAMP® Authorised solution, Lucid GovSuite. With Enterprise Shield, users can seamlessly streamline the process of safeguarding sensitive data and elevate compliance controls with advanced admin capabilities designed to: Protect sensitive data through intelligent classification and controls - Lucid continuously scans documents to identify sensitive data, like personally identifiable information (PII), enabling customers to manage their data by regulatory and internal guidelines. Robust classification controls allow admins to enforce restrictions that prevent unauthorised access to data and mishandling of sensitive information by blocking documents from being shared outside an organisation via email or links.  Control content access to prevent unauthorised access to sensitive data - Organisations can distribute security based on user needs by setting sharing permission levels by organisational groups. Unauthorised access can be limited using an IP allowlist, which specifies which IP addresses can access the account, and an idle session timeout feature that ensures inactive sessions are automatically logged out. Users can also maintain control over their encryption keys with Lucid’s key management service (KMS), adding an extra layer of security. Enhance compliance through visibility and data governance - Lucid supports compliance and governance requirements by enabling admins to set document retention policies for how their organisation retains and disposes of data. In the event of legal actions or audits, organisations can effectively manage and preserve documentation by quickly identifying and placing holds on specific users to prevent accidental or intentional modification, deletion, or tampering of their documents. Certifications and compliance The launch of Enterprise Shield reinforces Lucid’s commitment to delivering a secure collaboration platform that meets the stringent demands of the digital landscape. Lucid upholds the highest standards of data protection and security demonstrated through its many initiatives such as its global data residency programme, alignment with GDPR and PCI requirements, and FedRAMP authorisation. Additionally, Lucid complies with the EU-US and Swiss-US Data Privacy Frameworks, holds ISO 27001 and ISO 27701 certifications, and has completed rigorous SOC 2 Type II audits.

Camden Door Controls is pleased to introduce a new addition to its CX-91 and CX-92 Series maglocks – models that feature a sleek, aesthetically pleasing black finish. Black finishes on hardware are gaining popularity, and Camden’s new ‘all-black’ design is distinctive in the market.  Single-, double-door applications The new black models offer the same superior performance and value as the other CX-91 and CX-92 Series magnetic locks and are easily installed with a convenient metal mounting template that’s included with the unit. The CX-91 Series 600 lb. and 1200 lb. surface mount maglocks are designed for single-door applications. The CX-92 Series 600 lb. and 1200 lb. maglocks are designed for double-door applications.  Features and warranty Camden maglocks also give a built-in 'TDS' option that provides an adjustable timer, lock sensor, relay, LED, and door status switch. The maglocks are compatible with all access/egress systems. They offer field-selectable 12/24 VDC operation and onboard MOV power surge protection that prevents damage. Camden's magnetic locks are also supported with a range of lock mounting accessories, including kits for glass doors. Their vandal-resistant construction has been proven in thousands of installations and carries a lifetime warranty.

Metrasens, a provider of advanced detection systems for security and safety applications announced its ongoing strategic partnerships with K-12 public school districts across the United States. By addressing the critical issue of extracurricular event safety, Metrasens solidifies its position as a pioneer in school safety and the go-to partner for enhancing security at campus events. School safety In the dynamic security landscape within educational settings, ensuring safety during extracurricular events has become a top priority for school administrators and athletic directors nationwide. According to the K-12 School Shooting Database, there has been a concerning increase in shooting incidents at these events. From 2022 to 2023 alone, there was a 50% rise in K-12 school shootings during school events and a staggering 300% increase from 2019 to 2023. Proactive safety measures Ryan Petty, a Florida State Board of Education member emphasises the importance of proactive safety Ryan Petty, Florida State Board of Education member and father of Alaina Petty, a victim of the 2018 Marjory Stoneman Douglas High School shooting, emphasises the importance of proactive safety measures. "Schools can, and should continue to take practical steps towards building a safer environment for students on campuses, not only during school hours but also during extracurricular events," said Petty. "School districts adopting safety and security partners like Metrasens are taking practical steps in prioritising school safety." Prioritising compliance Recognising this critical issue, Metrasens has been chosen by public schools nationwide as a strategic partner in enhancing extracurricular event safety and addressing related challenges, such as the prevalence of vaping on campuses. With 300 systems deployed across more than 30 school districts and 200 individual schools, Metrasens is at the forefront of safeguarding students and staff and prioritising compliance. Metrasens Ultra systems Fort Worth Independent School District (FWISD) selected Metrasens to bolster safety measures for graduation ceremonies and extracurricular events. Daniel Garcia, Safety & Security Executive Director at Fort Worth ISD stated, "With regards to Fort Worth ISD graduations and other ceremonies, it's paramount that students, faculty, and visiting families feel assured and confident as they come together to commemorate these special occasions." "As we open our facilities to families, it's essential to offer reassurance that Metrasens Ultra systems provide a completely safe solution for all members of our school community." Security screening systems Metrasens' state-of-the-art security screening systems bolster safety protocols across 77 learning communities In the Oklahoma, Tulsa Public Schools (TPS) independent school district, Metrasens' state-of-the-art security screening systems bolster safety protocols across 77 learning communities. Dr. Matthias Wicks, former Chief of Police at Tulsa Public Schools, emphasised the district's unwavering commitment to securing all facilities and events, stating, "To accomplish our safety goals, we deployed Metrasens Ultra technologies and steadfast safety protocols to protect the well-being of everyone in attendance at our extracurricular events." Ultra detection systems Similarly, Moore Public Schools (MPS), Oklahoma's fourth-largest public school district, collaborated with Metrasens to bolster safety measures across 35 campus sites and large venues. Embracing a proactive stance towards safety, MPS integrated Metrasens Ultra detection systems to maintain the highest security standards. Dustin Horstkoetter, MPS Safety and Security Director, commended Metrasens for its unmatched reliability and quality, affirming, "the reliability and quality of Metrasens solutions are incomparable." Proactive campus security BHS aimed to stay ahead of potential risks and ensure the safety of its students and staff Further solidifying its position as a pioneer in school security, Barberton High School (BHS), situated within Ohio's Barberton City School District, chose Metrasens as a pivotal partner in its proactive approach to campus security. Recognising the need to enhance security protocols in light of recent incidents targeting schools nationwide, BHS aimed to stay ahead of potential risks and ensure the safety of its students and staff through this partnership. Non-intrusive security "We believe having another layer of security that is non-intrusive and is safe to use is a logical step forward," said Jeff Ramnytz, Superintendent of Barberton City Schools. "We highly recommend Metrasens to other school districts seeking to enhance their security measures." Extracurricular event safety "Extracurricular events such as football games, basketball tournaments, and other school activities often attract individuals from inside and outside the immediate community, presenting unique security challenges," said Todd Hokunson, Chief Commercial Officer at Metrasens. "In response to these concerns, Metrasens is committed to shaping the safety landscape in educational environments through innovative solutions and strategic partnerships." Secure environment These key partnerships underscore Metrasens' dedication to providing innovative solutions prioritising safety and compliance in educational settings. As administrators and safety directors continue to navigate evolving security challenges, whether securing extracurricular school activities or addressing the growing issue of vape usage on campus, Metrasens remains steadfast in its mission to empower educators and protect students, ensuring a secure environment conducive to learning and growth.

Jernbro, one of Sweden's providers of industrial maintenance and projects, announced it has agreed to sign a deal to acquire Veltec, a renowned industrial services pioneer with significant operations in Norway and Denmark. Scandinavian expansion This strategic move marks a significant milestone in Jernbro’s mission to enhance its capabilities and expand its reach across Scandinavia. The acquisition signifies a strategic step forward for both Jernbro and Veltec, ensuring that their customers will benefit from a broader range of services, increased reliability, and innovative solutions that meet the demands of modern industrial operations. Quality and operational efficiency Daniel Backman, CEO of Jernbro, said, "This acquisition represents a significant step in our growth strategy. By joining forces with Veltec, we are better equipped to meet the evolving needs of our customers across Scandinavia." "We are committed to bringing the combined expertise of both companies to offer unparalleled service quality and operational efficiency." Service delivery and customer offering Veltec's established presence and proven track record in Norway and Denmark will complement and strengthen Jernbro Veltec, a significant player in the region with over 300 skilled staff and more than 50 years of experience across various industrial sectors, brings a wealth of knowledge and specialist capabilities to Jernbro. As a service pioneer in Scandinavia, Veltec's established presence and proven track record in Norway and Denmark will complement and strengthen Jernbro’s service delivery and customer offering. Safety, and sustainability Gert Nielsen, CEO of Veltec, said, "Joining forces with Jernbro presents a unique opportunity to strengthen our services and expand our market reach." "Together, we are well-positioned to provide our customers throughout the region with superior industrial services that drive efficiency, safety, and sustainability." Seamless service and maintenance Upon completion of the acquisition, the combined team will operate from over 35 locations throughout Sweden, Norway, and Denmark, delivering end-to-end industrial services, supporting decarbonisation projects, and improving operational performance. The integration of both teams, consisting of approximately 1,300 employees, will contribute to expertise and knowledge in industrial maintenance and projects from various industries and enable seamless service delivery across the region. Key benefits and applications It also strengthens capabilities across diverse industries such as petrochemical, steel, mining, food & beverage This acquisition further cements Jernbro's position as an industrial service provider in the sector. By integrating Veltec's expertise and established presence, Jernbro will enhance its capabilities and market reach. The acquisition will bring several key benefits, including an enhanced geographical presence and local support across Sweden, Norway, and Denmark, which allows for greater service reach to customers.  It also strengthens capabilities across diverse industries such as petrochemical, steel, mining, food & beverage, pulp & paper, automotive, metals manufacturing, pharmaceutical, energy, water & sewage, maritime infrastructure, and chemical sectors.  Training and development Furthermore, Jernbro is committed to ongoing growth, alongside a continued focus on training and development through its established Maintenance School training academy. Jernbro is backed by Bluewater, a specialist international private equity firm focused on the energy sector. Deal completion is expected in September subject to customary closing conditions.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

Misconceptions about AI and analytics in video security are common due to the rapid evolution of the technology and varying levels of understanding. Artificial Intelligence (AI) and analytics are increasingly used as interchangeable terms when discussing video security cameras. AI v/s analytics While there is some overlap, it is important to articulate the differences between them when speaking to stakeholders or customers. As the myriad types of AI gain more prominence in the global dialogue and privacy concerns are increasingly raised, security professionals need to take extra care to educate executives and management in any organisation so that they can, in turn, represent the company's use of AI tools accurately. AI and analytics in video security Security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects The intent of this article is not to do an academic deep-dive on either AI or analytics, but instead to position each discipline as it relates to modern AI-based video security. The goal is to educate operations and management about the use of AI in video surveillance to support informed decision-making across the organisation. It’s worth mentioning that while AI is often used as a catch-all term, security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects.  Misconceptions Here are four common misconceptions about AI and analytics:  Misconception #1: AI and analytics are the same  People often confuse AI with analytics, but they're distinct. AI is used in the video industry to enhance analytics and analysis capabilities. The technique involves the use of the machine and deep learning algorithms to recognise or classify known objects like a person or vehicle. AI can further detect unique attributes of objects such as the colour of clothing, or additional objects that are carried or worn such as backpacks or glasses. Object detection  The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours Analytics, on the other hand, refers to the process of analysing what the detected object is doing. The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours. Is a vehicle traveling left or right in the camera’s field of view, possibly going the wrong way down a one-way street? Did it enter a restricted zone? Should a car arrive in this area at 3 a.m.? These are basic binary (yes/no) analytic tasks. Ascertaining whether two people are fighting or if someone is shoplifting is a more nuanced analysis that requires a sophisticated AI algorithm capable of considering multiple data points before alerting staff to suspicious behaviour.​ Addressing false positives with AI-assisted analytics ​Before AI-based object detection, analytics were prone to false positives any time the lighting changed (a passing cloud could change the pixels). Working together, AI and analytics have largely solved the issue of false positives for the objects they recognise. On a properly installed camera, AI-assisted analytics can issue proactive alerts or search through hours of footage for humans or vehicles with specific attributes incredibly quickly. AI adds classification and behaviour information to raise the overall accuracy of analytics and analysis. AI can also be used to enhance image quality in cameras, so there are many other ways it can be utilised.  Misconception #2:  AI can operate autonomously and replace security personnel  AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events While AI can enhance surveillance and response, the nuanced understanding and decision-making capabilities of humans are still crucial in most scenarios. AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events that may warrant attention, but the decision on how to act still firmly rests with the operator. This increasingly ‘intelligent’ assistant represented by AI helps security teams focus on what matters in an increasingly complex world, but it’s a team effort. And while AI’s capability to operate autonomously will surely improve, it’s hard to imagine a world in which it would be wise to let it make important decisions without human oversight.  Misconception #3: AI-based security cameras are invading the privacy Safeguarding personally identifiable information (PII) is a critical responsibility of any organisation. Because of the prevalence of data breaches, everyone is keenly aware of the risks of PII ending up in the wrong hands. For video security systems, it’s essential to realise that the descriptive metadata an AI-based camera captures is composed of anonymous data about the humans it detects.  Attributes such as the colour of clothing and whether a person is carrying a backpack or wearing a hat are certainly not sufficient to identify anyone personally. And while there may be grey areas with some AI systems that attempt to classify gender and age, they are still not identifying a specific person. Facial recognition Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques Most importantly, AI does not equal facial recognition. Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques, facial recognition has had its separate evolution distinct from AI. Facial recognition has privacy implications, while most AI implementations do not.  AI-based detection Additionally, AI-based detection of humans and vehicles typically happens “on the edge”, processed within the camera itself, while facial recognition almost always requires a separate VMS/server application and database to function. So, AI-based cameras don’t, by themselves, do facial recognition.  Misconception #4: AI can learn anything on its own  AI-based algorithms are only as good as the training they’ve received While AI can significantly enhance video surveillance capabilities, the machine and deep learning algorithms are not infallible. They require human oversight to manage false positives and interpret complex situations. AI-based algorithms are only as good as the training they’ve received. For example, human and vehicle detection algorithms have been carefully trained by R&D departments in laboratory settings with hundreds of thousands, if not millions, of representative images. This is why they can be very accurate when installed correctly. AI ‘on-site learning’ cameras For AI-based systems to truly learn to recognise something, they must also be informed when they get something wrong. This type of training usually occurs under the supervision of experienced AI developers. Recently, new AI ‘on-site learning’ cameras have become available. These can be trained by operators to recognise unique, customisable objects such as forklifts, shopping carts, airplanes, logos on vehicles, or any object an organisation might want to track or count. These systems must also be trained to be accurate. Intelligent training application AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives A typical on-site training challenge would be to capture an object in every lighting condition. To overcome this, forward-thinking vendors include an intelligent training application that automatically generates additional images across a range of luminance values, saving operators substantial time and effort while increasing accuracy. AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives.  Conclusion  Understanding these misconceptions is crucial for making informed decisions when implementing AI and analytics in video security systems and gaining consensus from stakeholders. As AI becomes ubiquitous across industries, it has the potential to lose its true meaning, particularly because we are only scratching the surface with machine and deep learning applications.  AI’s current capabilities and limitations Most importantly, we have to help educate all of our constituents that AI and analytics are not the same It’s also important to recognise that general (or strong) ‘AI’ does not yet exist. This is the ability of a machine to do any intellectual task a human can do. However, the marketing ship has long since sailed, so the best we can do is stay informed about AI’s current capabilities and limitations. Most importantly, we have to help educate all of our constituents that AI and analytics are not the same. AI does not equal facial recognition. Nor does it replace the need for human oversight. AI-based technology AI is a long way from non-structured, comprehensive learning and decision-making in a way humans would describe as ‘intelligent.’ With those caveats in place, the current AI-based technology functions as a fantastic assistant for security teams helping them to better protect people and property. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

When it comes to security cameras, the end user always wants more—more resolution, more artificial intelligence (AI), and more sensors. However, the cameras themselves do not change much from generation to generation; that is, they have the same power budgets, form factors and price. To achieve “more,” the systems-on-chips (SoCs) inside the video cameras must pack more features and integrate systems that would have been separate components in the past.  For an update on the latest capabilities of SoCs inside video cameras, we turned to Jérôme Gigot, Senior Director of Marketing for AIoT at Ambarella, a manufacturer of SOCs. AIoT refers to the artificial intelligence of things, the combination of AI and IoT. Author's quote “The AI performance on today’s cameras matches what was typically done on a server just a generation ago,” says Gigot. “And, doing AI on-camera provides the threefold benefits of being able to run algorithms on a higher-resolution input before the video is encoded and transferred to a server, with a faster response time, and with complete privacy.” Added features of the new SOC Ambarella expects the first cameras with the SoC to emerge on the market during early part of 2024 Ambarella’s latest System on Chip (SOC) is the CV72S, which provides 6× the AI performance of the previous generation and supports the newer transformer neural networks. Even with its extra features, the CV72S maintains the same power envelope as the previous-generation SoCs. The CV72S is now available, sampling is underway by camera manufacturers, and Ambarella expects the first cameras with the SoC to emerge on the market during the early part of 2024. Examples of the added features of the new SOC include image processing, video encoders, AI engines, de-warpers for fisheye lenses, general compute cores, along with functions such as processing multiple imagers on a single SoC, fusion among different types of sensors, and the list goes on. This article will summarise new AI capabilities based on information provided by Ambarella. AI inside the cameras Gigot says AI is by far the most in-demand feature of new security camera SoCs. Customers want to run the latest neural network architectures; run more of them in parallel to achieve more functions (e.g., identifying pedestrians while simultaneously flagging suspicious behavior); run them at higher resolutions in order to pick out objects that are farther away from the camera. And they want to do it all faster. Most AI tasks can be split between object detection, object recognition, segmentation and higher-level “scene understanding” types of functions, he says. The latest AI engines support transformer network architectures (versus currently used convolutional neural networks). With enough AI horsepower, all objects in a scene can be uniquely identified and classified with a set of attributes, tracked across time and space, and fed into higher-level AI algorithms that can detect and flag anomalies. However, everything depends on which scene is within the camera’s field of view. “It might be an easy task for a camera in an office corridor to track a person passing by every couple of minutes; while a ceiling camera in an airport might be looking at thousands of people, all constantly moving in different directions and carrying a wide variety of bags,” Gigot says. Changing the configuration of video systems Low-level AI number crunching would typically be done on camera (at the source of the data) Even with more computing capability inside the camera, central video servers still have their place in the overall AI deployment, as they can more easily aggregate and understand information across multiple cameras. Additionally, low-level AI number crunching would typically be done on camera (at the source of the data).  However, the increasing performance capabilities of transformer neural network AI inside the camera will reduce the need for a central video server over time. Even so, a server could still be used for higher-level decisions and to provide a representation of the world; along with a user interface for the user to make sense of all the data. Overall, AI-enabled security cameras with transformer network-based functionality will greatly reduce the use of central servers in security systems. This trend will contribute to a reduction in the greenhouse gases produced by data centres. These server farms consume a lot of energy, due to their power-hungry GPU and CPU chips, and those server processors also need to be cooled using air conditioning that emits additional greenhouse gases. New capabilities of transformer neural networks New kinds of AI architectures are being deployed inside cameras. Newer SoCs can accommodate the latest transformer neural networks (NNs), which now outperform currently used convolutional NNs for many vision tasks. Transformer neural networks require more AI processing power to run, compared to most convolutional NNs. Transformers are great for Natural Language Processing (NLP) as they have mechanisms to “make sense” of a seemingly random arrangement of words. Those same properties, when applied to video, make transformers very efficient at understanding the world in 3D. Transformer NNs require more AI processing power to run, compared to most convolutional NNs For example, imagine a multi-imager camera where an object needs to be tracked from one camera to the next. Transformer networks are also great at focussing their attention on specific parts of the scene—just as some words are more important than others in a sentence, some parts of a scene might be more significant from a security perspective.  “I believe that we are currently just scratching the surface of what can be done with transformer networks in video security applications,” says Gigot. The first use cases are mainly for object detection and recognition. However, research in neural networks is focussing on these new transformer architectures and their applications. Expanded use cases for multi-image and fisheye cameras For multi-image cameras, again, the strategy is “less is more.” For example, if you need to build a multi-imager with four 4K sensors, then, in essence, you need to have four cameras in one. That means you need four imaging pipelines, four encoders, four AI engines, and four sets of CPUs to run the higher-level software and streaming. Of course, for cost, size, and power reasons, it would be extremely inefficient to have four SoCs to do all this processing. Therefore, the latest SoCs for security need to integrate four times the performance of the last generation’s single-imager 4K cameras, in order to process four sensors on a single SoC with all the associated AI algorithms. And they need to do this within a reasonable size and power budget. The challenge is very similar for fisheye cameras, where the SoC needs to be able to accept very high-resolution sensors (i.e., 12MP, 16MP and higher), in order to be able to maintain high resolution after de-warping. Additionally, that same SoC must create all the virtual views needed to make one fisheye camera look like multiple physical cameras, and it has to do all of this while running the AI algorithms on every one of those virtual streams at high resolution. The power of ‘sensor fusion’ Sensor fusion is the ability to process multiple sensor types at the same time and correlate all that information Sensor fusion is the ability to process multiple sensor types at the same time (e.g., visual, radar, thermal and time of flight) and correlate all that information. Performing sensor fusion provides an understanding of the world that is greater than the information that could be obtained from any one sensor type in isolation. In terms of chip design, this means that SoCs must be able to interface with, and natively process, inputs from multiple sensor types.  Additionally, they must have the AI and CPU performance required to do either object-level fusion (i.e., matching the different objects identified through the different sensors), or even deep-level fusion. This deep fusion takes the raw data from each sensor and runs AI on that unprocessed data. The result is machine-level insights that are richer than those provided by systems that must first go through an intermediate object representation. In other words, deep fusion eliminates the information loss that comes from preprocessing each individual sensor’s data before fusing it with the data from other sensors, which is what happens in object-level fusion. Better image quality AI can be trained to dramatically improve the quality of images captured by camera sensors in low-light conditions, as well as high dynamic range (HDR) scenes with widely contrasting dark and light areas. Typical image sensors are very noisy at night, and AI algorithms can be trained to perform excellently at removing this noise to provide a clear colour picture—even down to 0.1 lux or below. This is called neural network-based image signal processing, or AISP for short. AI can be trained to perform all these functions with much better results than traditional video methods Achieving high image quality under difficult lighting conditions is always a balance among removing noise, not introducing excessive motion blur, and recovering colours. AI can be trained to perform all these functions with much better results than traditional video processing methods can achieve. A key point for video security is that these types of AI algorithms do not “create” data, they just remove noise and clean up the signal. This process allows AI to provide clearer video, even in challenging lighting conditions. The results are better footage for the humans monitoring video security systems, as well as better input for the AI algorithms analysing those systems, particularly at night and under high dynamic range conditions. A typical example would be a camera that needs to switch to night mode (black and white) when the environmental light falls below a certain lux level. By applying these specially trained AI algorithms, that same camera would be able to stay in colour mode and at full frame rate--even at night. This has many advantages, including the ability to see much farther than a typical external illuminator would normally allow, and reduced power consumption. ‘Straight to cloud’ architecture For the cameras themselves, going to the cloud or to a video management system (VMS) might seem like it doesn’t matter, as this is all just streaming video. However, the reality is more complex; especially for cameras going directly to the cloud. When cameras stream to the cloud, there is usually a mix of local, on-camera storage and streaming, in order to save on bandwidth and cloud storage costs. To accomplish this hybrid approach, multiple video-encoding qualities/resolutions are being produced and sent to different places at the same time; and the camera’s AI algorithms are constantly running to optimise bitrates and orchestrate those different video streams. The ability to support all these different streams, in parallel, and to encode them at the lowest bitrate possible, is usually guided by AI algorithms that are constantly analyzing the video feeds. These are just some of the key components needed to accommodate this “straight to cloud” architecture. Keeping cybersecurity top-of-mind Ambarella’s SoCs always implement the latest security mechanisms, both hardware and software Ambarella’s SoCs always implement the latest security mechanisms, both in hardware and software. They accomplish this through a mix of well-known security features, such as ARM trust zones and encryption algorithms, and also by adding another layer of proprietary mechanisms with things like dynamic random access memory (DRAM) scrambling and key management policies.  “We take these measures because cybersecurity is of utmost importance when you design an SoC targeted to go into millions of security cameras across the globe,” says Gigot. ‘Eyes of the world’ – and more brains Cameras are “the eyes of the world,” and visual sensors provide the largest portion of that information, by far, compared to other types of sensors. With AI, most security cameras now have a brain behind those eyes. As such, security cameras have the ability to morph from just a reactive and security-focused apparatus to a global sensing infrastructure that can do everything from regulating the AC in offices based on occupancy, to detecting forest fires before anyone sees them, to following weather and world events. AI is the essential ingredient for the innovation that is bringing all those new applications to life, and hopefully leading to a safer and better world.

Acre is a company built on mergers and acquisitions (M&A). Since its founding in 2012, Acre acquired several familiar access control companies, from Vanderbilt to RS2 Technologies, Open Options to Feenics, and several others. Acre itself was acquired in 2021 by UK-based private equity firm Triton, thus launching a new chapter in the company's history. Don Joos was named the new CEO in 2022 and set about transforming Acre from a collection of acquired companies into a coherent whole (representing various brands). A year later, we recently caught up with Don Joos to discuss the "new Acre" and what's ahead. Q: How does your background inform your approach to leading Acre Security? In physical security, there is a shift to more of a software-centric versus hardware approach Joos: This is my fourth company as CEO. What I’ve found along the way is that no matter the size or type of business, there’s a common theme, the business is going through some form of evolution or transformation because the industry they're in is going through an evolution. And today, in physical security, there is a shift to more of a software-centric versus hardware approach, and there’s a shift occurring that’s pulling us to the cloud. I think a key thing here is that while the industry is evolving, we must keep a careful eye on the evolution of the customer because the customer is the one who will dictate the pace of change, and I think that is what a lot of people sometimes lose sight of. Q: It seems Acre is on the path from being a “collection of small companies” to “a collection of brands within a single company.” Joos: I think most people think of Acre as a federation of companies. Acre Security was seen more as a holding company. For me, I think the biggest misconception is just that: “This is just a federation of companies” versus “This is a business.” Acre Security is a business that has a range of portfolios to address key verticals and pivotal business problems for customers. Because of what’s happening now and the market dynamics that are occurring, it ties back to “Who is Acre Security?” We have a clear answer as to where we want to be from cloud access control versus on-premise access control. We have clear answers regarding market segments, visitor management, and intrusion. When you think about it, those are the core areas of our business. Q: What has surprised you the most in your first year or so at Acre? Joos: I think the thing that surprised me the most was how similar the problems are because I was coming into a new industry. It’s surprising how strong a correlation [security has] to other industry transformations that I’ve been a part of. Q: What are the points of differentiation among the various Acre Security brands? Joos: I think if you go back to the history of the company, it was designed to compete. That is, that's how it was set up under the logic of, “If we have three bids in a deal, it increases the odds that we're going to win one of them.” As we evolve, to have sustained scalable growth, it is not just about going shallow and casting a wide net. It’s about creating a concentrated focus. Some of the technology is just inherently older technology. And so for me, it’s about creating migration paths for the customers to move to more modern technology, such as the cloud. I love our installed base. When you think about the cost of acquisition to get a new cloud customer, it costs a lot less when you have an installed base that you can migrate to the more modern solution versus having to spend the money and the sales energy to hunt for that next opportunity. Q: Where has Acre positioned itself in the marketplace? We can take care of your current needs, but we also have a clear migration path to take care of your future needs Joos: If you're ready to go to the cloud, we have an answer for you. If you're not ready to go to the cloud, but you're ready to take more cloud-based applications to continue to evolve, we have an answer for you. If you're not quite ready yet and you're still looking for a market-leading premises solution, we have an answer for you, and we have a migration path when you're ready down the road. So, you have a safe bet with Acre because we can take care of your current needs, but we also have a clear migration path to take care of your future needs. Q: How are you building up your team? Joos: In 2023, we’re getting a lot of core building blocks in place and making investments in people who have experience in this space or aligned industries. It is a balance. I think we need a group that understands the industry and a group that's going to come into it and challenge why we do things the way we do. I think that makes us unique: we have fresh eyes looking at things from a different perspective. With that, you’re naturally going to end up with a better answer to problems because people are comfortable challenging the status quo. Q: How are you seeking to expand your dealer channel and/or transition it from the various dealers “inherited” in previous acquisitions? Joos: The channel invests in Acre Security. Our success is their success, and so what we're proposing to them is a range of solutions that supports their longevity and their financial success. But we also continue to build out our portfolio through organic technology innovation or M&A.  We're continuing to make investments in our channel strategy and how our partners interact with us We're continuing to expand their addressable market if they want to make investments with us. We're continuing to make investments in our channel strategy and how our partners interact with us. The design of our upcoming technology right now is built with the channel in mind. We want to ensure that we are not creating any channel conflict or any perceived channel conflict. I think that's usually the worst kind: when it's perceived but not real. You need to be very upfront and clear with communications. Q: What is the biggest challenge in the industry right now? Joos: Companies and customers are looking to embed security into their workflows. What I mean is these are not just standalone solutions anymore. They’re integrating with enterprise resource planning (ERP) and human resource (HR) software systems. In property management, they want it integrated into the fitness center, they want it integrated into the cafeteria areas and the dry cleaners, and so forth. So, this is about an ecosystem, and there are times when we are going to be the core, and there is going to be a lot of technology that is adjacent to us. There are times when we are the adjacency to someone else's core in a smart city or a smart building. This gets to why having an open application programming interface (API) is going to be an important part of the technology evolution. It cannot be a closed environment anymore; that is part of the past. Q: What’s next for Acre? We're constantly evolving our cloud access control as well as our on-premise access control Joos: There is a lot of work going on with integrating the business into a single Acre Security company. This is an investment year for us, we are adding people to our team. We are making a lot of investments from a systems and technology perspective. We have a lot of work right now going into integrating the business from an IT infrastructure perspective and all the tools that we use from an employee perspective. We are making a lot of investment as it relates to the commercial side. You're going to see some next-gen technology coming out from an intrusion perspective. We're constantly evolving our cloud access control as well as our on-premise access control. We're also bringing software applications, too. Q: What is Acre’s “message” going forward? Joos: One of the takeaways for me is this is not the Acre of the past. We are making some bold changes. New things are happening here; you better pay attention because clearly, something is different. I think that's one. I think the second is that as they spend time within us, they're going to realize the wide range of solutions and use cases that we can address, whether you're in access control or cloud, whether you're in intrusion, whether you are in visitor management, or whether you're looking at some network connectivity solutions. The third thing that I think people are going to see is a whole lot of energy as they talk to our people and the passion that you see from the team. If I wrap those three points up in one kind of statement there, I think my goal is that people walk away saying “Something is going on at Acre Security. We better pay attention.”

Named one of Money magazine’s Best Colleges in America 2023, Fairfax-based Geoge Mason University (Mason) is the largest public research university in the Commonwealth of Virginia. Its 10,000 faculty and staff provide classes and support services across three regional campuses, an international branch campus in Songdo, South Korea, and five instructional sites. With more than 40,000 students hailing from all 50 states and 130 countries and a six-year graduation rate that is well above the national average, Mason continues a rapid upward enrollment trajectory that saw headcount and credit hours increase by nearly 2 percent in Spring 2022 and Fall 2023 applications rise by 11 percent.  R1 research university In addition to a heavy emphasis on diversity – U.S. News and World Report named it the state’s best public university for diversity and innovation – Mason is a pioneer in technology and research with 40 percent of its students majoring in STEM fields. It is also the youngest nationally ranked R1 research university, a top 10 public university for cybersecurity programmes, and a top 20 public university for five different engineering and education online programmes.  University's challenge Providing an exceptional experience had to balance with the need to maintain public access to appropriate services Mason’s rapid growth requires it to embrace system-wide innovation, particularly when it comes to providing a safe, secure university environment for students, faculty, and staff. Providing an exceptional experience had to balance with the need to maintain public access to appropriate services, as well as the convenience of contactless entry and the ability to act quickly when credentials were lost, or stolen or the user’s status with the university changed.  Goal “We have a very open campus. Most of our doors are unlocked from 7 AM until 11 PM and we have a public library, so we need to make sure access control isn’t in the way. On the other side, we need to make sure that if something does happen, we can react quickly to unfolding scenarios,” said Daniel W. Anthes, Director of Technology Services, at George Mason University. “The goal is to make it safe, easy, and seamless for people to navigate campus.” Case study  Mason had already implemented a card-based access control solution featuring HID® Seos credentialling technology, HID OMNIKEY® chips, HID Asure ID card printing software, HID FARGO® printers, and HID Signo™ card readers.  Photo identification cards were encoded with appropriate credentials allowing the holder to access everything from parking to residence and dining halls to facilities and services, including data centres, libraries, and shops by simply tapping or swiping. “Eventually, we reached the point that the switch to mobile credentialling was a straightforward next phase. This would make it easier for staff and students to get where they needed to be without having to fumble with a set of keys,” said Anthes.  HID's solution HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential Mason again turned to HID and Atrium, deploying the HID Mobile Access® solution with Seos as the underlying credential technology. Atrium provisions and manages the lifecycle of the HID Mobile Access credentials. HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential to securely access doors, gates, networks, and more. It significantly increases convenience and boosts operational efficiency without compromising security.  HID Mobile Access Because Mason had Signo readers already in place, deployment of HID Mobile Access required just a simple upgrade. Importantly, while mobile access eliminates the need for physical access cards, the highly versatile Signo readers support the widest range of credential technologies via native Bluetooth, Near Field Communication (NFC), and Apple Wallet – meaning those who choose to can continue using their physical ID cards until they are ready to transition to mobile access.  Seamless integration “Once you get them using the technology, at that point the realisation hits that this phone access is awesome. Or you can use your Apple watch and never even pull your phone from your pocket. There are a lot of things you have to navigate when considering credentials." "Fortunately, the HIDand Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected. The seamlessness of the mobile credential and how quickly they can get where they need to be with their phone or wearable is cool to see in action,” said Anthes.  Final results Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus In addition to access to approximately 7,000 doors across its campus locations, Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus cash register, printer, copy machine, and retail and recreational facility. Mobile access will increase the convenience factor exponentially for students, for example enabling express check-in for residence halls at the start 2024-25 school year which will let students bypass queues that in the past were hundreds deep and go straight to their dorm rooms.  Mason Mobile ID Mason Mobile ID has also driven a significant drop in the issuance of temporary and replacement cards, saving both the university and students time, money, and frustration. Students can also easily switch credentials to a new wearable or mobile device, eliminating the need to have this done in person – a significant convenience when Apple released its iPhone 15 shortly after Mason transitioned to mobile access.  Safety standpoint “We are only two months in, so there are a lot of benefits we have yet to see with Mason Mobile ID, but I’m excited about what we’ve already started noticing in terms of students engaging faster with their peers and community." "The police department also absolutely loves the wearables from a public safety standpoint, because they can get through the doors a whole lot faster than they could with the traditional cards or when they had to fumble with keys,” said Anthes.  Operational efficiency Going forward, Mason is exploring expanding mobile access to shuttle buses, which would also allow them to track utilisation data, and for more special events access. “New technology like mobile access is how Mason improves operations, so if there is an opportunity, I will certainly push to have HID involved. There are a lot of things you have to navigate when considering credentials. Fortunately, the HID and Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected,” said Anthes. 

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that Georgetown-Ridge Farm Community Unit School District (CUSD) has adopted ZeroEyes' proactive AI-based gun detection and intelligent situational awareness solution to protect students, faculty and staff against gun-related threats. Georgetown-Ridge Farm CUSD is a rural, public school district in Georgetown, Illinois that is committed to providing a positive learning environment and shaping productive members of society who are successful, self-sufficient, and well-rounded individuals. 880 pre-K and K-12 students are enrolled in its three schools. Multi-layered security plan ZeroEyes has been added to its multi-layered security plan to detect illegally brandished guns on campus The district prioritises school safety by forming close relationships with local law enforcement and implementing a range of high-tech security measures across its campuses. ZeroEyes has been added to its multi-layered security plan to detect illegally brandished guns on campus and reduce response time in the case of a gun-related incident. “ZeroEyes provides a proactive layer of security that further enhances our comprehensive safety plan,” said Dr. Jean Neal, Superintendent, Georgetown-Ridge Farm CUSD. “Integrating ZeroEyes will allow us to improve security in more vulnerable areas like athletic events and parking lots. We are grateful to have their protection 24/7 to help our community feel safer during these times of uncertainty.” CUSD’s existing digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto Georgetown-Ridge Farm CUSD’s existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as 3 to 5 seconds from detection. “We are happy that Georgetown-Ridge Farm CUSD is taking proactive steps to protect its rural community from potential gun-related threats,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “In today's climate, safety concerns are on the rise and schools must take every precaution possible.”

Pears Jewish Campus is a seven-story education and culture complex that covers over 80,000 square feet, in Westfälische Strasse, Berlin, Germany. The building was designed by renowned architectural firm Tchoban Voss and constructed over a five-year period. It is the largest Jewish campus in Europe, encompassing a kindergarten, primary, and secondary school, a cinema, sports and events halls, art and music studios, co-working office spaces, as well as a kosher restaurant. Paxton’s latest system Paxton10 has been installed to secure the building with sophisticated access control, remote-site management, and flexible access permissions. Requirements Security is of the utmost importance for the safety and protection of young students, teachers and professionals working within the campus, given the anti-Semitic incidents. This prompted the development of a comprehensive security concept with enhanced capabilities, including the need for full-lockdown functionality and checkpoints with weapon detection. Due to the increased level of security needed, Peter Gräf, Managing Director of GRAEF Systemtechnik GmbH, was contracted to oversee the installation and technical aspects of the new security system. Systemtechnik is a group of companies with an arm that specialises in securing high-footfall public sector buildings. Systemtechnik is a level of firms with an arm that specialises in tying high-footfall public sector buildings Peter established that this was a project far beyond the normal requirements. He explains: “Every security measure on the campus had to be designed to recognise and ward off potential threats at an early stage and create a safe yet welcoming environment. The system also needs the ability to convert into manual operation and shut down all electronic keypads from sunset on Fridays to sunset on Saturdays for Shabbat, the Jewish day of rest.” For ease of use, the campus managers need web-based remote site management software and a straightforward way to connect across multiple buildings in various locations. Peter continues: “It is a large site and running cables across it would be a challenge. Having a system that links wirelessly is the simplest and most cost-effective solution. Additionally, there are many people requiring varying levels of access permissions throughout the week. Therefore, it is especially important to be able to implement simple measures to allow access to certain areas at certain times by using electronic tokens that can be issued remotely.” All these requirements coincide with the fact that the system needs long-term scalability, and the design of the hardware used had to meet the expectations of award-winning German architect and artist Sergei Tchoban, who designed the building. Solution To achieve the enhanced security needs of the campus, Peter recommended Paxton10, access control and video management on one simple platform. This was due to multi-site functionality and flexible software configuration, and no requirement for a VPN. It works utilising cloud technology and a Paxton10 server. He explains: “Paxton 10 is easy to specify and install. The modern software is extremely customisable with easily programmable rules and can manage multiple sites remotely with the web software or the Paxton Connect app. Also, the mix of storing data on premises and in the cloud made it ideal for this high-security project.” Peter recommended Paxton10, access control and video management on one simple platform Paxton10 has been installed on 20 main doors across the campus and on turnstiles that form weapon-detecting checkpoints. The system has also been integrated with anti-terror software that locks down the site, meaning no one can enter or leave once initiated. The current setup leaves the building managers with plenty of room to scale the system up, as Paxton10 can manage 1,000 doors, and 50,000 users from a single Paxton10 server.  PaxLock wireless door handles have been installed on office doors and employee wellbeing areas. Authorised users can gain access with traditional fobs or more modern smart credentials which are sent through the Paxton10 software to an end-user's smart device, and work within the free Paxton Key app. Peter continues: “Smart credentials are ideal for the vast number of students on campus. They like using their smartphones, and it means they are not losing tokens that are expensive to replace. However, having the choice to still gain access with traditional fobs has been useful as there are a substantial number of people with varying technological preferences.” Results The installation has met the advanced security requirements mapped out in the original concept, and the system can turn into manual operation at the touch of a button for ease of use when Shabbat is being recognised.  Overall, the building managers are pleased with the system’s functionality and have been working with Paxton’s Support team configuring Paxton10 to suit the bespoke needs of the campus. Furthermore, the hardware installed has met architectural expectations and compliments the building's heterogenous design, particularly on the main entrances where Paxton's vandal-resistant panels and readers have been installed. Peter concludes: “The system has been configured so the campus managers can make changes at the touch of a button, and the Paxton10 hardware is excellent quality and extremely aesthetically pleasing. I believe Paxton10 is the future of access control.”

In a landmark achievement for air travel technology, Zayed International Airport has successfully processed over one million passengers through Abu Dhabi’s new terminal since its inauguration on 15 November 2023. This marks a significant milestone in the journey towards enhanced travel efficiency and security, showcasing the power of cutting-edge biometric technology. Building on a long-term commitment to advancing airport capabilities, IDEMIA has been at the forefront of innovation in the UAE since 2011. The deployment of a comprehensive border management solution at Abu Dhabi Airport, featuring the world’s first multi-biometric entry/exit system, has significantly bolstered border security while simultaneously enhancing the passenger experience and throughput. The success of this groundbreaking project has led to its extension to the country’s four other international airports. Rollout of cutting-edge biometrics STJ solution uses advanced facial recognition technology to simplify the passenger venture The Single Token Journey (STJ) solution, a highlight of this collaboration, employs advanced facial recognition technology to streamline the passenger experience. By assigning a unique digital identifier to every traveller, the STJ solution eliminates the need for multiple documents, enabling passengers to move from curb to gate, including the border clearance step, in a record time of just 12 minutes. "The initial rollout of cutting-edge biometrics at Zayed International Airport underscores our dedication to enhancing airport experiences through innovation and technology, ensuring efficiency, convenience, and superior service. Once fully implemented, Abu Dhabi will pioneer as the world’s first airport with biometrics integrated at every stage, ensuring travellers enjoy a seamless, safe, and secure journey," Elena Sorlini, MD and CEO, Zayed International Airport. Efficiency of the STJ solution "We are thrilled to witness the transformative impact of our biometric solutions at Zayed International Airport’s new terminal. This milestone is not just a testament to our successful collaboration with Zayed International Airport but also a clear indicator of our commitment to enhancing the travel experience through innovation." "The processing of over one million passengers since November is a significant achievement for us, and it underscores the scalability, security, and efficiency of the STJ solution. Together, we are setting a new global standard for passenger facilitation," Osama Al Makhamreh, Vice President, Sales – Middle East & Africa, IDEMIA Public Security. Zayed International Airport’s commitment This innovative approach not only enhances security but significantly improves the overall passenger experience. The success of the STJ solution at Zayed International Airport marks a pioneering step towards transforming air travel across the Middle East and potentially the world. The initiative aligns with Zayed International Airport’s commitment to adopting cutting-edge technologies that streamline the travel process, reinforcing the UAE’s position as a pioneering hub for technological advancement and superior passenger facilitation.

Morse Watchmans, the industry pioneer in key control and asset management systems, reports a rising number of international cities and municipalities installing the company’s flagship key control system, KeyWatcher® Touch, to secure the buildings, equipment, and vehicles utilised by various municipal departments. “From public works to waste departments, courthouses, and beyond, the adoption of our KeyWatcher Touch solution continues to resonate positively across so many diverse cities,” said Tim Purpura, VP of Global Sales and Marketing, Morse Watchmans. “We take pride in knowing that our systems are being used to facilitate secure and efficient operations for some of the public’s most critical services.” New KeyWatcher Touch system By implementing effective municipal key control measures, cities can mitigate the risks associated with unauthorised key access while maintaining the operational integrity of public works. Cities and metropolises can set a foundation of trust and confidence within their societies  This proactive approach not only safeguards against potential security breaches but also fosters accountability and responsible use of resources among city employees. In this way, cities and municipalities can establish a foundation of trust and confidence within their communities. In one instance, the Walworth County Public Works Department in Wisconsin implemented a new KeyWatcher Touch system after the original key box system failed to adequately support the county’s hundreds of keys for government buildings and county fleet vehicles. KeyWatcher Touch solution After seeing the success of the KeyWatcher Touch solution at the Department of Public Works, other departments within Walworth County have also begun installing their own KeyWatcher Systems. “These boxes are starting to catch on, and departments are really thinking about how they will use them for vehicles and building keys,” said John Miller, Senior Project Manager, Walworth County Public Works. The operational efficiencies of the KeyWatcher Touch solution are also appreciated Across the globe, the operational efficiencies of the KeyWatcher Touch solution are also appreciated. Blacktown City, a suburban community located approximately 22 miles west of Sydney, Australia, implemented a KeyWatcher Touch system at their Main Works Depot to help maintain usage accountability and eliminate the problem of missing or overdue vehicles, machinery, and building keys. KeyWatcher Touch automated control “We manage keys for at least 500 vehicles and machines here at the Depot and each of them has at least two to three sets of keys,” said Joe Haddad, Facility Manager, Blacktown City Main Works Depot. “Without the KeyWatcher Touch automated control and tracking, the job of accurately keeping track of these many keys would be almost impossible.”

Only one UK mainline station has ever been built specifically for a higher-education institution: University Station, Birmingham, inaugurated in 1978. In 2023 it was completely reimagined to meet the needs of 21st-century passengers and railway staff. The rebuild’s aim was to improve facilities; offer greater passenger capacity; and boost ease of use, including barrier-free access for all. To achieve these goals, the new station required certified doorsets to meet stringent standards, including for fire safety. Safe and secure solution Key openings must a stable closing solution that is fitted to deal with high levels of daily traffic Firstly, all key openings needed a durable closing solution that is equipped to deal with high levels of daily traffic. Passenger numbers are expected to grow significantly over the next 40 years. “When it comes to a building like University Station that has a high footfall, we needed a safe and secure solution for the public that could withstand heavy traffic,” explains Phil Wood MCIOB, Senior Project Manager at the project’s building contractor, VolkerFitzpatrick. Cam-Motion Door Closers Their doors and door technology must combine comfortable user movement with secure closing. Their choice of door supplier was critical: Project managers wanted a supplier with experience providing specification support to contractors and architects, as well as an installation service to ensure all doors and door closers were deployed accurately. At several openings, Cam-Motion Door Closers were chosen for their comfortable access and reliable closing. The new station is a busy public space but also has restricted, staff-only areas. The door solution helps to keep employees safe at work without slowing down their daily work. Specification and installation support from ASSA ABLOY ASSA ABLOY’s specification team worked with makers to create an exact door hardware plan ASSA ABLOY’s specification team worked with architects to create an accurate door hardware schedule for VolkerFitzpatrick. They prepared specification briefs and complete door solutions for internal timber and external steel doors.  Furthermore, “ASSA ABLOY helped us with their two-pronged approach, not only specifying a compliant solution but also fitting the doors,” adds Phil Wood. In combination with ASSA ABLOY Safeguard doors – which resist forced entry via mechanical or powered tools – the fire-compliant doorset was completed with an ASSA ABLOY DC500A Cam-Motion Door Closer. The advantage of Cam-Motion technology Door closers with ASSA ABLOY’s unique Cam-Motion technology shut reliably behind everyone who passes through. This is critical to separating station public areas from staff-only zones. The installer can set individual latch and closing speeds, so high closing force works alongside easy opening. And because valves are independent, metal and thermo-resistant, these settings remain until intentionally modified – even at extreme temperatures and faced with wind pressure or air suction. These door closers also maximise specification and installation flexibility. A symmetric cam design allows fitting to either frame or door, and on hinge or non-hinge side; no compromises or installer workarounds are needed. In meeting important accessibility criteria, they also do not sacrifice durability or fire resistance. All ASSA ABLOY Cam-Motion devices are tested to EN 1154 standard for fire and smoke protection.

Manufacturers make things. That hasn’t changed. Manufacturers today still produce finished goods from raw materials using various tools, equipment, and processes. What is evolving is a greater emphasis among manufacturers on understanding and meeting customer needs. In the security industry and elsewhere, the role of a manufacturer is expanding from a purely production-focused function to one that embraces technology, prioritises adaptability, expands service offerings, and caters to a more demanding customer base. We asked this week’s Expert Panel Roundtable: How is the role of the manufacturer changing in the security market? Is “manufacturer” still the best term to reflect the changing role?

Migrating to the Cloud can be a cultural shift for some organisations, especially when it comes to physical security systems. Challenges such as concerns about data security and compliance, cost management, and a skills gap can make adopting the Cloud seem onerous. But the benefits are there, aren't they? We asked this week's Expert Panel Roundtable: Will the impact of the Cloud on physical security integrators be net-positive or net-negative?

Protecting access control data is a core concept when it comes to safeguarding information assets, maintaining trust, and ensuring smooth operations. Guarding access to data also ensures compliance with regulations, prevents accidental misuse, and streamlines workflows. We asked this week’s Expert Panel Roundtable: What safeguards are in place to avoid unauthorised retrieval of access control data?